As in the title, now that I have turned on the lock which should only activate when I take off the watch I find that it activates while still on my wrist. This is happening seemingly randomly several times a day and is quite annoying. I like the security of it locking if it's not on my wrist but it is becoming a nuisance. Anyone having a similar problem?
I'm having the same problem. I found this post from a Google search, hoping to find a solution.
Were you able to figure it out?
same issue here. very annoying. i've ended up disabling the PIN lock because it keeps happening (i assume because it's not super tight on my wrist, but i don't want it too tight).
It seems to be one of a few glitches on the gear S2 (i also can't tag HR measurements, and the weather app often won't refresh if my Note4 hasn't been used in a few hours).
pretty disappointed with Samsung since these issues have been around for months.
It's weird because mine does too, yet my bf's doesn't. I'm thinking to just reset to factory and start over.
This is an old thread, but did anyone ever find a solution? Mine was working fine until I started disabling things to extend battery life... now it locks as soon as the screen blanks. I have a feeling there's something it needs for heartrate monitor that I disabled... any ideas? Thanks
Phone: Samsung Galaxy S6
Android 6.0.1 - 2 updates since issue bagan
I had the issue where I could not revert to a standard swipe unlock after using a pin, and was told a solution was to clear credentials/certificates.
This solved my problem, but created another. As it stands, about 75% of unlocks it plays one/both of two sounds, which granted do sound like some sort of unlock sound, however not standard to the way the phone shipped. It also happens at random, sometimes as a response to a touch, or just whenever it feels like it. It is one of or both of the same two sounds presented with at unlock. They are ridiculous and am preventing me from using the phone whilst not on silent. The phone has a mind of its own.
NFC is turned off.
I am not tech illiterate and thought I could fix it, however it has beaten me. Any help would be appreciated.
I got a new Watch 4 LTE from TMobile and I did get Google Pay set up on it, and it works, with limitations. It appears that when I tip my wrist back to place the watch near the reader, the screen shuts off and apparently, this may be preventing the NFC from working. If I contort myself the opposite direction so the screen doesn't shut off, Google pay works fine, but it's uncomfortable and just looks weird. As for Samsung Pay, I had it set up on my old watch and I told it I would be moving it to the new watch. This apparently requires an update of the watch app on the Watch 4, which consistently fails. I had a similar issue on my old watch and turning off WiFi on my phone seemed to fix it, but that's not the case here. Anyone have ideas? Can I sideload the Samsung Pay watch app through wireless ADB?
spyderveloce said:
I got a new Watch 4 LTE from TMobile and I did get Google Pay set up on it, and it works, with limitations. It appears that when I tip my wrist back to place the watch near the reader, the screen shuts off and apparently, this may be preventing the NFC from working. If I contort myself the opposite direction so the screen doesn't shut off, Google pay works fine, but it's uncomfortable and just looks weird. As for Samsung Pay, I had it set up on my old watch and I told it I would be moving it to the new watch. This apparently requires an update of the watch app on the Watch 4, which consistently fails. I had a similar issue on my old watch and turning off WiFi on my phone seemed to fix it, but that's not the case here. Anyone have ideas? Can I sideload the Samsung Pay watch app through wireless ADB?
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Well... I tried Google pay at another shop and it worked fine when the screen turned off... So I'm down to Samsung Pay. Honestly, I don't have to have it with GPay working right now, but it's gonna bug the heck outta me not being able to update it.
Are your phones rooted?
inningsdefeat500 said:
Are your phones rooted?
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No. I used to root every phone I had long ago, but I stopped doing that when I started using Google Pay and Samsung Pay. These days, I don't find a lot of reason to root anyway.
spyderveloce said:
I got a new Watch 4 LTE from TMobile and I did get Google Pay set up on it, and it works, with limitations. It appears that when I tip my wrist back to place the watch near the reader, the screen shuts off and apparently, this may be preventing the NFC from working. If I contort myself the opposite direction so the screen doesn't shut off, Google pay works fine, but it's uncomfortable and just looks weird. As for Samsung Pay, I had it set up on my old watch and I told it I would be moving it to the new watch. This apparently requires an update of the watch app on the Watch 4, which consistently fails. I had a similar issue on my old watch and turning off WiFi on my phone seemed to fix it, but that's not the case here. Anyone have ideas? Can I sideload the Samsung Pay watch app through wireless ADB?
Click to expand...
Click to collapse
Yeah I have the same issue with Google Pay. When I move my wrist to place it close to the card reader, a clock appears on top of the screen and prevents Google Pay from doing anything.. Really annoying.
I saw other people complaining about this as well on Reddit. Don't know what the solution is for now as I have already turned off the wrist gesture in the settings.
Hello, I tell you that I was able to make NFC payments work with the BBVA GO Apk in Argentina, I comment on why I think that in Latin America, it saved Chile, Brazil and Mexico, there is no application to use NFC Pay. If anyone is interested I can show them how I did. I cannot create a new thread as I am not reaching the level. Best regards Miguel.
Just received GWatch 4. Installed Gpay, and it requires a lock code. I get that, but, it locks the entire watch. When I used Samsung Pay, it only locked the app. Why doesn't Gpay have similar behavior?
Similar issue for me, except I am using Samsung Pay and it locks the whole watch. On my previous Galaxy Watch it worked fine and I only had to unlock to make a payment. Does anyone know why or how to prevent it?
EdzGNote7 said:
Just received GWatch 4. Installed Gpay, and it requires a lock code. I get that, but, it locks the entire watch. When I used Samsung Pay, it only locked the app. Why doesn't Gpay have similar behavior?
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Click to collapse
Yes, OK, but the pin is only required if you remove the watch from your wrist. As long as you wear it it will not request a pin, at least not on my watch.
This is one of the differences between Tizen and Wear. I have a Ticwatch Pro 3 GPS and this is the default security for Wear OS. If you want GPay you have to have a lock in place and on Wear it's to lock the device when not on your wrist. I also have a Galaxy Watch 3, and as we all know that to use Samsung Pay only the app needs to be locked by PIN. Although this watch looks like Samsung there are still some basic things that are absolutely Wear OS...
thanito said:
Yes, OK, but the pin is only required if you remove the watch from your wrist. As long as you wear it it will not request a pin, at least not on my watch.
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Nope mine sometimes locks even when it's still on my wrist. Not all the time, but maybe about 30-40% of times I try to look at it.
stuartbruce said:
Nope mine sometimes locks even when it's still on my wrist. Not all the time, but maybe about 30-40% of times I try to look at it.
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Strange, maybe the watch thinks that you took it off? I have GPay installed and only have to unlock the watch when I take it off.
stuartbruce said:
Nope mine sometimes locks even when it's still on my wrist. Not all the time, but maybe about 30-40% of times I try to look at it.
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Is the watch snug on your wrist? If you wear it loose the watch might think you removed at some point.
Mine asks for PIN every time I look at my watch.
if im not mistaken, the reason the entire watch locks is because if the watch is awake, it will automatically use gpay if its set to default without actually having to open gpay, just like your phone
Coming from GW3, only needed pin for Sampay!
Now GW4 classic asks for pin every time I do anything but look at the time!!
If this watch is so ****ing sophisticated, with all these sensors, why the **** do I have to strangle my wrist for it to know I'm wearing it?! And even when I tighten it, it's hit or miss!
Drukan said:
Coming from GW3, only needed pin for Sampay!
Now GW4 classic asks for pin every time I do anything but look at the time!!
If this watch is so ****ing sophisticated, with all these sensors, why the **** do I have to strangle my wrist for it to know I'm wearing it?! And even when I tighten it, it's hit or miss!
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Click to collapse
THIS is exactly what's happening to me!!!! And someone on Twitter says not the case?
https://twitter.com/i/web/status/1438398410369949698
I had this issue of Gpay locking my watch every time the screen turns off, but it only happened once and a single reboot solved it for me.
Hello, I tell you that I was able to make NFC payments work with the BBVA GO Apk in Argentina, I comment on why I think that in Latin America, it saved Chile, Brazil and Mexico, there is no application to use NFC Pay. If anyone is interested I can show them how I did. I cannot create a new thread as I am not reaching the level. Best regards Miguel.
Drukan said:
Coming from GW3, only needed pin for Sampay!
Now GW4 classic asks for pin every time I do anything but look at the time!!
If this watch is so ****ing sophisticated, with all these sensors, why the **** do I have to strangle my wrist for it to know I'm wearing it?! And even when I tighten it, it's hit or miss!
Click to expand...
Click to collapse
Same issue with Spay. Would be great if someone can find a way to turn off that screenlock with NFC payment apps
BabeShaq said:
I had this issue of Gpay locking my watch every time the screen turns off, but it only happened once and a single reboot solved it for me.
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resolved means- don't you need to unlock screen when you are not wearing it???
EdzGNote7 said:
Just received GWatch 4. Installed Gpay, and it requires a lock code. I get that, but, it locks the entire watch. When I used Samsung Pay, it only locked the app. Why doesn't Gpay have similar behavior?
Click to expand...
Click to collapse
GPay did the same thing for me. I had to put the created pin in every single time I tried to do anything on my watch. Didn't matter if it was on my wrist or not. I just went into the watch settings a removed the pin. Now it doesn't ask for it
V3N0M_90 said:
GPay did the same thing for me. I had to put the created pin in every single time I tried to do anything on my watch. Didn't matter if it was on my wrist or not. I just went into the watch settings a removed the pin. Now it doesn't ask for it
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But if you removed the PIN, then you must have lost Gpay right?
Yeah this is doing my head in.. Got the watch a couple days ago. Want to use GPay but you need a pin. OK cool.... but its asking for that pin EVERY time i want to do something on my watch.... its infuriating.
Anyone got a solution?
only when i take and put it back do i need a pin...
go to settings /security
photo shows what i have
Just wonderful. I've used SPay for years on many different phones. Now that MST is gone using NFC on a watch factored into me buying a Watch 4. I installed SPay on the watch and needed to put in the PIN every time I left the main watch screen. I was hoping GPay was different, but apparently not. I am not going to be forever punching in a PIN. Who has time for that? Why even have such an unusable app installed? Put the PIN in before using the app ONLY! Just like on a phone. Samsung this is a lose for you. Technology is marching backwards by being less usable.
Ok, 3rd day with the watch and this is absolutely killing the experience for me. You have to have a lock on it to use the Pay App. Fine. But in 2 hours this morning, I havent taken the watch off and I've had to enter the pin 17 times (yes, I counted)
I have rebooted. The watch is now on so tight that the band is leaving an indentation mark on my wrist..... what are you meant to do ??
Quaz1 said:
Ok, 3rd day with the watch and this is absolutely killing the experience for me. You have to have a lock on it to use the Pay App. Fine. But in 2 hours this morning, I havent taken the watch off and I've had to enter the pin 17 times (yes, I counted)
I have rebooted. The watch is now on so tight that the band is leaving an indentation mark on my wrist..... what are you meant to do ??
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This is how i understand procedure and this method ,works 100% for me .!!!
I have the Watch 4 ( wifi SM-870)
(Got watch about a month back)
Since day one, i had no issues with ,unlock watch .
Firstly,if i strap my watch to wrist ,i make sure its just comfortable/snug and not to tight .!!!
(Enough space to slip strap into place and ,pull strap out .)
I only unlock my watch only once (when on my wrist .!)
If i wear watch for 6 hours ...8 hours ....etc, i only unlock once.!
Yes ,when i take the watch off ,i have to unlock (with gesture ) every time i want to check or use watch .
So for me its obvious, your watch/sensor does not recognize ,the fact that watch is on your wrist and thus
forcing you to unlock every time ..!
Also,(as you describe in your post above) your watch is to tight on your wrist ...!!
Maybe try a watch reset and start from fresh ?
If issue stil pessist, then obviously it must be a "faulty sensor"
that can't detect if you have watch on wrist or not.?
good luck .
For your reference, I only have to input the lock once in the morning after I put it on.
Make sure it's on your wrist securely.