I have a Nexus 5 where the back camera and flash have stopped working, even after numerous factory flashes to both 6.0.1 and 4.4.4, as well as CyanogenMod 13. The stock camera app just crashes with an error that it cannot connect to the camera, and the CyanogenMod camera will only show the inside camera with no switch button. The flashlight button is missing entirely in the menu.
I have also purchased another camera and installed it, but the problem still remains. Any help would be really appreciated.
maybe its a hardware issue.
I did try two other cameras, but I do not have another device to confirm if they work. Is there a way to check if it is hardware?
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The camera app fails to open. It shows a blank screen and error message saying "phone can't connect'. There is also an audible beeping when I open the camera. Also, no other camera apps from Google Play work (3rd party cameras, instagram, etc).
This started happening when I flashed 4.4 CM, but I also had hardware replaced on my phone around the same time. This makes it harder to diagnose.
What I've done, to no avail:
clear phone data / cache
full data wipe
reinstal lAOSP camera apk
/cameradata fix from xda thread
Clean flash new ROM
Restore AOSP & TW ROMS
Odin to barebones 4.1 stock
Camera app still can't connect. Since I Odin'd back to stock, and problem still persist -- I believe it's a hardware issue. Like a misaligned pin connecting the camera. I'm going to have it looked at, but opened a thread to get any reassurance or alternative suggestions.
Additional Edit:
I typed in *#22745927 to enable hidden menus, and then *#0*# for General Test Mode. The "Mega Cam" (Back-facing) still has same error message. I strongly think it's hardware now.
sweeds said:
The camera app fails to open. It shows a blank screen and error message saying "phone can't connect'. There is also an audible beeping when I open the camera. Also, no other camera apps from Google Play work (3rd party cameras, instagram, etc).
This started happening when I flashed 4.4 CM, but I also had hardware replaced on my phone around the same time. This makes it harder to diagnose.
What I've done, to no avail:
clear phone data / cache
full data wipe
reinstal lAOSP camera apk
/cameradata fix from xda thread
Clean flash new ROM
Restore AOSP & TW ROMS
Odin to barebones 4.1 stock
Camera app still can't connect. Since I Odin'd back to stock, and problem still persist -- I believe it's a hardware issue. Like a misaligned pin connecting the camera. I'm going to have it looked at, but opened a thread to get any reassurance or alternative suggestions.
Additional Edit:
I typed in *#22745927 to enable hidden menus, and then *#0*# for General Test Mode. The "Mega Cam" (Back-facing) still has same error message. I strongly think it's hardware now.
Click to expand...
Click to collapse
Sounds like hardware issue. You mentioned that you replaced hardware, possible check the connectors. It happened once to me when I took my phone apart and the connector is not flush to the board. In my case I press on the camera lens and the connector snap back into place.
Hi, I'm having an issue with my Nexus 5 which is that the front and back cameras as well as the back LED no longer seem to function. This happens in the stock Camera app where as soon as it is opened, an 'Unfortunately, Camera has stopped.' message comes up and blackness is shown. This also happens in third party apps such as Snapchat where the message 'Snapchat was unable to open the camera. You may need to restart your device ' comes up. In addition, upon attempting to use Tesla LED, the back facing LED does not turn on.
The likely cause that I can see is the recent screen replacement that took place. I ordered this[1] online which came with a new set of cameras as well as a new screen. I took the motherboard, battery and rear case from the old phone and attached them to the new set of cameras and the new screen.
After performing the replacement, everything else worked except the cameras and the LED.
Upon seeing the issue, I tried swapping out the new rear facing camera (that came with the screen replacement) for the old rear facing camera that was in the old phone (the camera still worked before the replacement). After swapping the rear camera the issue was unchanged.
I have tried the following in terms of software fixes:
-Other camera applications - they crash or are black
-Clear cache and application data for the stock camera app - no effect
-Change to ART - no effect
I would greatly appreciate any help or advice that you can offer.
I'd reinstall stock rom and gapps, if they still don't work you know it's a hardware problem for sure. Then troubleshoot from there.
Lokke9191 said:
I'd reinstall stock rom and gapps, if they still don't work you know it's a hardware problem for sure. Then troubleshoot from there.
Click to expand...
Click to collapse
I factory reset the device and tried the default Google Apps, still having the same issues.
Any suggestions for hardware trouble shooting?
bhtp said:
I factory reset the device and tried the default Google Apps, still having the same issues.
Any suggestions for hardware trouble shooting?
Click to expand...
Click to collapse
As for hardware trouble shooting, being that you know the original cameras worked, all you can do is check the connections . I'd unplug them and plug them back in.
I'd also try flashing the 4.4 stock camera zip and see if that works.
Lokke9191 said:
As for hardware trouble shooting, being that you know the original cameras worked, all you can do is check the connections . I'd unplug them and plug them back in.
I'd also try flashing the 4.4 stock camera zip and see if that works.
Click to expand...
Click to collapse
I tried reattaching all of the physical connections and that did not seem to make a difference.
In regards to flashing the 4.4 stock camera zip, would you be able to give me a little guidance as to how that process would occur?
Thanks so much for your help so far.
You'd need to root, install a custom recovery (twrp), use titanium backup to uninstall camera. Then boot into your custom recovery and install the camera zip.
Lokke9191 said:
You'd need to root, install a custom recovery (twrp), use titanium backup to uninstall camera. Then boot into your custom recovery and install the camera zip.
Click to expand...
Click to collapse
Sorry for such a long response time.
I updated the phone to 4.4.3.
Interestingly the back facing camera appears to have started working. The default camera application still fails to open, but when I use another application (Snapchat) and have it set to try the backfacing camera first, everything seems to work ok. However, when I switch to front facing the application says that it can't find the camera.
In addition, the back facing LED has begun to work again as well.
Previously, I had switched out the new rear facing camera (that came with the casing) for the old rear facing camera hoping that it might changes things. I recognize retrospectively that my method of testing was flawed as it seems as though regardless of whether one of the cameras is/was working the application would not open.
Hoping that the replacement of the rear facing had caused it to start working, I swapped out the new front facing camera for the old one. Upon testing, the issues with the front facing camera seem to persist.
At this point I'm not sure how to proceed. The lack of functionality of both front facing cameras (the old and the new) would seem to suggest an issue with the connector on the motherboard if the problem were hardware based. I'm not sure, though, if the problem could somehow be in software.
One software phenomenon that I observed is that as soon as I try to use the front facing camera, the back facing camera stops working again requiring the application to be reset. This occurrence has led me to question the causation between the update and the new functionality. It is possible that in my testing of the device before the update, I had simply been opening the front facing camera and upon seeing it fail, and trying the back facing camera and seeing it fail (because I had tried the front facing camera), that I assumed it was not working.
If you have any recommendations on how to proceed I would greatly appreciate hearing them. If not then thanks for all your help.
bhtp said:
Sorry for such a long response time.
I updated the phone to 4.4.3.
Interestingly the back facing camera appears to have started working. The default camera application still fails to open, but when I use another application (Snapchat) and have it set to try the backfacing camera first, everything seems to work ok. However, when I switch to front facing the application says that it can't find the camera.
In addition, the back facing LED has begun to work again as well.
Previously, I had switched out the new rear facing camera (that came with the casing) for the old rear facing camera hoping that it might changes things. I recognize retrospectively that my method of testing was flawed as it seems as though regardless of whether one of the cameras is/was working the application would not open.
Hoping that the replacement of the rear facing had caused it to start working, I swapped out the new front facing camera for the old one. Upon testing, the issues with the front facing camera seem to persist.
At this point I'm not sure how to proceed. The lack of functionality of both front facing cameras (the old and the new) would seem to suggest an issue with the connector on the motherboard if the problem were hardware based. I'm not sure, though, if the problem could somehow be in software.
One software phenomenon that I observed is that as soon as I try to use the front facing camera, the back facing camera stops working again requiring the application to be reset. This occurrence has led me to question the causation between the update and the new functionality. It is possible that in my testing of the device before the update, I had simply been opening the front facing camera and upon seeing it fail, and trying the back facing camera and seeing it fail (because I had tried the front facing camera), that I assumed it was not working.
If you have any recommendations on how to proceed I would greatly appreciate hearing them. If not then thanks for all your help.
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Click to collapse
Any updates mate? Did you made it work ?
I opened my nexus to fix the gps. Everything worked fine, until suddenly gps stopped working. I opened again, remove the fix, still the same.
Then my camera stopped working as well. "Cannot connect to camera" or something like this it gave me.
I've updated from 4.4.4 kitkat to android L latest build, and gps works but the camera app crashes, as well as any other camera on market ( either black screen or crash ).
Any help for me ?
Any answer it will be appreciated.
Same exact issue with front facing camera after glass replacement. Anybody find a fix yet?
Hi All,
So I've been having issues with my rear camera on Nexus 5 (my front facing camera works fine). Currently the camera and the flash will not work and basically stopped working some time around the upgrade to lollipop. While on lollipop, I tried uninstalling the app updates, restarting, clearing the cache...all the usual suggestions I've found online for dealing with this issue, but none of them work. Now, I'm currently running 6.0 and still the camera/flash are not working. Tonight I tried wiping the phone and reverting all the way back to kitkat 4.4.4 to see if that would fix it. I tried this multiple times, wiping and reflashing to various versions ranging from 4.4.0 to 6.0 to see if any would somehow fix the camera issue, but none worked.
At this point, I'm back on 6.0 and its still not working. My phone doesn't even show the default camera app in the app drawer. I have to access it through the shortcut on the lock screen and when I do I get the "Can't connect to the camera" message. I'm assuming its a hardware issue at this point, but wanted to know if anyone has any insight on this. From what I can tell, the flash is not part of the camera module, so if the camera itself broke, it seems like the camera flash should still be recognized and functional (its not in my case, not even an option for the default flashlight on the taskbar pull-down screen). I am wondering if its worth buying an oem replacement camera module and installing it to see if this fixes the issues. Any help would be greatly appreciated!
Thanks!
Shameless Bump in the hopes of answer
Still looking for an expert's take on this
I have the same problem
Sent from my Nexus 5 using Tapatalk
So a few weeks after I got the phone I started getting the camera failed message. I've tried every option I've had, clearing the cache, force stopping, removing the sd card, turning off smart stay, even hard resetting the phone and using the complete data cache wipe. Finally I took the phone to samsung and they did their software update/data fix thing and it worked. For about 10 minutes my camera was just fine. Then the error came again, but not as often. I would get the error once then right after the camera would work. So for most of the day everything was just fine. However, then towards the end of the day, it's gone back to how it was before with all error with almost no successful camera app use. I had shown it to samsung again and they were just stumped. They said to try a complete wipe, but I've already done that with no success.
I bring this up because I can't find any recent threads on this issue. Also from what I've seen it's a software issue so do I just wait for a fix for RMA the phone. Everything else about it works fine. Does anyone else have this issue?
Warning: "Camera failed" imposible to solve but dialing *#0*# the camera works
Hi, I have a problem with my front camera in the Galaxy S7 (SM-G930F). It doesn't work and every time that I enter in the front camera appears the message "Warning: Camera failed"
The Rear camera works perfectly but since I've bought the S7 I never couldn't use the front camera
Here is what I have tried:
- Force Stop, Clear Data, Clear Cache, and Clear Defaults
- Clear Cache Partition in Recovery
- Factory Reset through Settings
- Factory Reset through Recovery
- Installed 3rd party camera app
- Installed another OEM ROM through Odin
- Repite everything
And the camera never work.
But.... by entering *#0*# into the dialer and picking Front cam the camera works perfectly and I can take a pictures. but through the app it doesn't work
Another thing that I can do it is, install the Dual-camera MODE and I can use the both two cameras at the same time although the front camera locks very blurry but it is another problem
I need to know if it is a hardware problem or a softwared problem. I don't know if I replace the front camera It will work.
Hi! I have this problem with my front camera I tried every option too and also install another Oficial ROM through odin but it didn't work
Did you solve it?
Try to put *#0*# in the dialer and test the camera. tell me if it works.
I have had no issues at all for almost an year with this phone. I was running oreo ever since I bought this phone. Suddenly, a day or two before upgrading it to pie 9.0, I found out in my Snapchat app that there was no back camera sign. First I thought, some weird snap update, but then I found out in system Camera app, it was even not showing the back camera. Whenever I would click on the rear camera sign from the top in Camera app, it would keep on swapping to the frontal secondary camera and then back to the primary frontal camera but no back camera was working. Also I found out that my Flashlight icon is hardened or greyed out, like it's been disabled forcefully. I can make it work using some other app, but it is frustrating why this is happening.
Now I am on android 9, rooted, and this problem keeps on coming and going. At times the back camera won't even work or open with the error "Camera not working" etc. Sometimes, the back camera would work but with only 3 weirded resolutions, like 12MP, 16MP, and some other. and the video mode will be extremely large or zoomed in at 16MP. Suddenly, the camera will start working normally again with all the perfect default resolutions. I tried everything from SAFE MODE to CLEARING THE CAM APP, RESETTING THE APP, but nothing works. All it seems like that camera has suddenly came to life and has a self-consciousness and a mood which it is controlling itself. Sometimes it wants to work and at times, it simply just gets disabled. Any idea what could be the problem? I am rooted using MAGISK.
Simular camera problems with Lenovo tab v7
I have a Lenovo tab v7 with almost the same problems, the rear camera wont work but occasionally the front camera works and the flash LED is dead.
Running Android 9 Pie as well, but not rooted yet.
Any ideas about what we can do about it, is the camera hardware due to be replaced?
cloud_silver said:
I have a Lenovo tab v7 with almost the same problems, the rear camera wont work but occasionally the front camera works and the flash LED is dead.
Running Android 9 Pie as well, but not rooted yet.
Any ideas about what we can do about it, is the camera hardware due to be replaced?
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Click to collapse
It suddenly started happening almost a month ago, I was on oreo 8 and then upgraded to pie 9 but the problem persisted. It kept working for few days and then started to make problems again. I tried to read many forums for android users with the same problem but still haven't found a single complete fix for this problem other than that the rear camera needs to be refixed. But I am finding it hard to believe that even if camera was getting bad, there is no point of FlashLight getting greyed out/disable from the notification bar. It seems more like some kind of a process is not releasing the rear camera and flashlight module/process.