Charging problem S6 - Galaxy S6 Q&A, Help & Troubleshooting

Hello,
I have been using for some time a S5 charger to charge my S6 phone and today, I found my S6 charger (quick charge) and while the S6 was charging I disconnected it briefly from the outlet and changed the old one with the S6 charger.
It gave me an error and the phone started vibrating after a while and then turned off, I didn't know what happened so I turned it on back again and it had 50% of the battery and I used the phone normally until now, only problem is, the phone won't charge anymore.
I did a factory reset just in case and a backup of all my data. So, you guys got any ideas on what the problem could be?

O have similar problem, the phone doesn't charge. Charging paused. Battery temperature is too low.
Any suggestions?

I want to ask why did you even bother charging with a S5 charger? Everyone that have S6 know that it is bad to use not original S6 charger and cable because it makes problems.
Is it charging through an USB port on computer?

I think the port doesn't work anymore because I am actually charging the phone wireless and it works.

Related

Samsung i780 Charging Fault!?

Hi,
Can't seem to figure out whats wrong with my i780 so was wondering if anyone here has experienced similar problems.
My i780 don't seem to charge anymore when using the charging plug (plug it in, no charging light or charging symbol.. etc..)
Plug it in through USB, phone charges fine (charging light comes on, charging symbol displayed)
Now, I thought, oh must be the plug, so I tested it using the charging case... charging light comes on battery charges fine!!??
I would just forget about the plug but I can't seem to get a full charge just through USB.
So if my phone charges by USB, plug not working on the phone, but works with the charging case what could be wrong???
Anyone have any suggestions?
my i780 always show charg icon after upgrade...what the probem??????????/
i had the same problem as you. i sorted it out though. Do you mostly charge through the external charger?
i just kept on leaving it on charge for about an hour or so. Soft resetted the phone while on charge and then it worked fine. LED went on and the whole lot.
Try to charge your phone at least once a week with the battery in the phone. I can't prove that charging almost exclusively through the external charger does this but i have a suspicion. That is the only unusual thing about my usage pattern.
Has anyone had the same problem

My s3 is losing battery while plugged in.

Ive been using my s3 for about 40 minutes on CM10. Plugged into a dual usb charger connected to not ip port, which in the past i have used fine. I have lost 5% battery in this time. Current widget doesn't work yet with S3. Suggestions?
Edit - The first time I got the phone after a full charge and discharge, while plugged into stock charger and before anything root, the same problem happened.
sfetaz said:
Ive been using my s3 for about 40 minutes on CM10. Plugged into a dual usb charger connected to not ip port, which in the past i have used fine. I have lost 5% battery in this time. Current widget doesn't work yet with S3. Suggestions?
Edit - The first time I got the phone after a full charge and discharge, while plugged into stock charger and before anything root, the same problem happened.
Click to expand...
Click to collapse
From what I heard, the charger can't charge the phone fast enough when you are using it thus the losing charge while plugging in. If you are talking about losing percentage right after you disconnect the phone from the charger, that is a feature, I do not know at the top of my head why it does it.
If charging through USB port (and many car chargers) you're capped at 500mA vs 700+ for wall chargers. You can install a kernel that supports fast charging and you will get 700mA through USB.
Sent from my SCH-I535 using Tapatalk 2
I'm having the same issue whether charging from usb or a power outlet. Charges for a bit initially, then drains. Happens with different cords, too. I'll pick it up and it will feel warm, see that the battery is lower than when I plugged it in, then put it down. Then it cools off and starts charging again. Any ideas?
Same here except
i have the same issue, i had stock Touchwiz and suddenly the phone started to discharge while on charging outlet, tried different chargers, outlets, different ports, etc. still wouldnt work, i even deleted several applications and turned off several phone functions, etc. still nothing, then i rooted to CM10.1 and the same issue still presists, the phone charges a bit then discharges weather i use it or not. the only solution to charge it, it seems to be by turning off the phone. i think it has to do with the usb port on the phone as i even had the battery changed and it still would discharge while on a charger.
S3 Battery Decreasing while charging SOLVED !!
Hey i have 100% Solution of this with this you will your battery life !
i got same problem too but i solved now i'm happy
this is so easy , for all samsung phones and android phones !
Just install battery doctor (cheetah Software) from play store
optimize your phone and then charge
your phone will charge fastly !!!!!!!!!!!!!!!!!!!!!!!!!!
with this your battery life will also increased !!

Fast charging stopped working

My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
I'd say it's the charger. There have been instances of them shorting. The last Note 4 I had did the same thing.
Perhaps a silly question, but am I right in thinking that the fast charging only works when the battery is below 20% or so? I tried plugging mine in yesterday when at 40% charge and it just said 'cable charging' (using the out-the-box charger and cable)
alanjrobertson said:
Perhaps a silly question, but am I right in thinking that the fast charging only works when the battery is below 20% or so? I tried plugging mine in yesterday when at 40% charge and it just said 'cable charging' (using the out-the-box charger and cable)
Click to expand...
Click to collapse
When you use the fast charger, it'll say fast charging no matter how full your battery is.
Gboss01 said:
My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
Click to expand...
Click to collapse
Geez boet, how much does an S6 go for in SA?
I am having the same problem with my S6.
The fast charge doesn't work afree a week.
Last night I plugged in @ midnight with the original charger and cable at 5% and all apps shut down
It said "charging" and not "fast charging".
530am....only 97%.
This is pretty frustrating. It seems to have stopped in the last couple days.
Thoughts?
If you connect the USB cable to your PC and it detects your phone, it's proof that it's the adaptive charger. It happened to me on my Note 4, and I had it replaced with the warranty. Problem solved. Try it and you won't have any more problems. Garanteed!
Japultra said:
When you use the fast charger, it'll say fast charging no matter how full your battery is.
Click to expand...
Click to collapse
Thanks - have now realised that I had to push the USB cable extra hard into the charger - that switched it from showing 'charging' to 'fast charging'
luckyluis said:
If you connect the USB cable to your PC and it detects your phone, it's proof that it's the adaptive charger. It happened to me on my Note 4, and I had it replaced with the warranty. Problem solved. Try it and you won't have any more problems. Garanteed!
Click to expand...
Click to collapse
Oddly...when I connect it to my computer...it charges (slowly of course).
But the computer never detects it.
Update
@Biggenz the S6 32gig is around the R9000 mark
@BoondckSaint try another Adaptive Fast Charger, apparently even the Qualcomm ones work too. If it still doesn't fast charge take it into SCC.
@alanjrobertson my problem started out like that, I'd have to unplug and re-plug the cable in then it would work. Now more often than not it just doesn't Fast Charge
So, I took my phone in to Samsung Customer Care and after trying numerous chargers my S6 would just say "Cable Charging" and never show "Fast Charger Connected" in the notification bar.
They tested my charger on another S6 and S6 Edge and they both worked fine and Fast charge was working. Had the correct "Fast Charger Connected" in the notification bar too.
I had to leave my S6 there and they will repair it. The technician said it's either the USB connector is faulty or the mainboard needs replacing.
I'm abit disappointed now as my s6 is only 2 weeks old and it's already had to be booked in for repairs.
Hopefully no such issues for me - it seemed to be very much linked to the USB plug at the charger end not being the whole way in but will be keeping a close eye on it!
alanjrobertson said:
Hopefully no such issues for me - it seemed to be very much linked to the USB plug at the charger end not being the whole way in but will be keeping a close eye on it!
Click to expand...
Click to collapse
I hope its just the USB plug m8. I'm suffering without my S6
Gboss01 said:
My S6 is 2 weeks old today and I noticed that fast charging (using adaptive charger I got in the box) has stopped working
Yesterday at work I put my phone on charge and went back to it after 20mins and noticed it had stopped charging.
I thought maybe it the 2pin plug point so I changed plug points and it starts charging.
Come back later and it stopped charging.
Changed plug point again and the same thing happened.
Getting irritated I put it on my wireless charge mat instead.
Today I decided to test the charger and low and behold it's now working but it's charging at the normal rate.
I tested this by using my old S4 charger and I got the same time to full message.
Before when I plugged in my adaptive charger it said fast charging now it just says "Cable charging"
Do you guys think it's my phone or my adaptive charger?
I don't have another adaptive fast charger to test with
EDIT: I was running XtreStoLite ROM, I used ODin and reloaded the latest AOD8 Vodafone SA firmware but still fast charging isn't working.
Click to expand...
Click to collapse
Have you tried depleting battery all the way down until S6 goes off by it self? Then charge it while is off all the way to 100% or leave it all night. Then see difference. Also one hint which is not quite related to your problem,but just for people to know. Fast Charging is NOT working from 50% and up to 100%. This is normal. So Fast Charge works from 0%-50%,NOT ABOVE!
stefan063 said:
Have you tried depleting battery all the way down until S6 goes off by it self? Then charge it while is off all the way to 100% or leave it all night. Then see difference. Also one hint which is not quite related to your problem,but just for people to know. Fast Charging is NOT working from 50% and up to 100%. This is normal. So Fast Charge works from 0%-50%,NOT ABOVE!
Click to expand...
Click to collapse
The Samsung Care Center replaced the USB port on my phone and its fast charging again perfectly. Wasn't anything to do with the battery thankfully.
Before replacing the USB port the phone always showed "Cable charging" whenever it was plugged into the fast charger.
Now it shows Fast Charging in the notification area.
I am also having the same problem with mine it can be seen in odin but no mtp no matter which computer i use ... (yes drivers were correctly installed) also not showing fast charging with stock charger and about 4 different cables that i know work with it in the past. My phones been flashed will this void my warranty for usb repair ?
xionation said:
I am also having the same problem with mine it can be seen in odin but no mtp no matter which computer i use ... (yes drivers were correctly installed) also not showing fast charging with stock charger and about 4 different cables that i know work with it in the past. My phones been flashed will this void my warranty for usb repair ?
Click to expand...
Click to collapse
I took mine in and they fixed it. This was at the Samsung centre in my city. Took them a week because they didnt have any USB ports at their branch and had to wait for it to be couriered from Johannesburg
I'm having the exact same issue with my S6. Only a couple of months old and only showing Cable charging and intermitantly stops charging. I'd say definitely charging port. I've tried the samsung fast charger, the sony z4 tablet fast charger, my aukey quick charge 2.0 car charger and my aukey portable quick charge 2.0 portable battery. Bit annoyed
Same issue here. comp does detect it then it drops over and over. same with whatever charger im using or cord. 2 months old 920W8.
i see one of these in my future.........................
http://www.ebay.com/itm/Samsung-Gal...Port-Flex-Cable-Mic-Flex-Repair-/231521417652
Yes. same like mine. Just push the cable extra hard into the charger. it works! thanks!
mine ose as you say but their was an inbetween stage off it booting in to the vertual reality app seriously anoyying but then just wouldn charge then started fast charging for a day then again to vtgear what ever its called then stopped charging completely n then would only charge at cable charge rate ( 4 hours till charged ) its currently at samsung repair center im waiting aan email

my galaxy s6 charger does not charge any other phone

The adaptive fast charger that came with my phone works well with my galaxy s6. Fast charging works well and I can get up to 50% charge in about 25 mins. But the problem is it doesn't charge any other phone apart from galaxy s6. If I plug my htc one or lg g3 or any other phone (even blackberry), it will indicate its charging but won't add any juice. I've tried charging other phones for up to 30 mins, rather than charging the battery % will either stay where it is or sometimes drain. It can't even charge simple things like a modem or even a ps4 controller. I once plugged a ps4 controller and the charging light indicated, but to my surprise after 1 hour of charging it still was not able to add one bar to the battery. In fact if I plug a phone with 2% battery , after 20 mins of charging the phone dies.
I want to know if anyone else have this problem and possible solution, or was this charger designed like this?
Same here. Doesn't charge my Nexus 5. Not a big deal for me though, as I have other chargers.
But sorry, no solution
Noticed it too long ago.
But using other cord with the s6 adapter charger works, atleast in my experience.
I haven't noticed this. I use the same charger and cable to charge my Nexus 5 and my ecig. No issues.

Wireless Charger - Pauses / Flashing Blue

I have an S7 and the Samsung Fast Charge Wireless pad.
It has been working for a couple of months, and now suddenly it will not charge.
When I put my S7 on the pad it initially starts to charge, and then I get a message saying "Wireless Charging Paused" with a blue flashing LED.
I have googled around and for the S6 people mentioned that putting the phone in "daydream mode" fixes this problem, but I dont have this option on the S7.
Has anyone encountered/solved this issue?
For anyone else having this issue...
I googled around and tried 10 different suggestions, none of which worked. A lot of people seem to be having this type of issue.
Then, I unplugged the USB cable from my wireless pad, waited a few seconds and plugged in again. VOILA. That worked.
Sometimes the answers are so simple....
I also have a Samsung Fast Charge Wireless stand with the Samsung fast charge wall charger and cable that it came with, and a Galaxy S7 Edge. I have never had this issue before, but since upgrading to Nougat a couple of weeks ago this seems to be happening frequently (wireless charging paused). I tried removing the slim case (which I never had to before), rebooting the phone, vertical or horizontal, and it had no impact. I also found that unplugging the wireless dock and then back in again fixed the issue. I don't have this issue with the older non-fast Samsung wireless charging pad (small square one). I am guessing there is some new battery/charging protection in Nougat that is a bit buggy and causing the stand to wig out until unplugged.
This happens to me and is why Smasung makes the worse wireless chargers ever. Won't ever go near a Samsung charger again. I bought a new and cheaper third party wireless fast charger and it charges every time with no charging paused issue, so there's obviously quality control issues with Samsung chargers and they never seem to fix the issue. People need to save their money and buy anything but a Samsung charger
Wireless Charging of Samsung 6 edge+
I got a Samsung wireless charger a year or so ago and at first it worked fine. After a while I got tired of walking across my office every time the phone rang. I moved the wireless charger from the Samsung wall charger to a USB port sharing device on the computer. Admittedly I never looked at the notification on the phone when it chimed, I assumed it was charging whenever it chimed. It took a while (I must be slow) but I started noticing that the phone was not always (or perhaps ever) charging. However, It also didn't seem like it was chiming each time I put the phone on the wireless charger, like I wasn't putting the phone exactly where it needed to be. When I moved the USB plug around in the socket,the power chime was going off and on. Even when it gave the chime indication that it was properly receiving power, I (finally) noticed the phone showed "Charging Paused". I assumed it was due to a plug problem on the adapter. To solve that problem I moved the USB cord to a direct port on the computer but kept getting the "charging paused" message. Out of frustration, I moved the wireless charger back to the Samsung wall charger. Immediately the phone chimed and indicated that it was charging normally. So perhaps the power from the USB port is not high enough to consistently charge the phone through the wireless charger?
Solved
I had this same issue with my Samsung wireless charger.
For anyone having the issue, here is the solution that worked for me.
shanebart.com/samsung-wireless-charging-paused/

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