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Hi all,
I'm growing increasingly frustrated with this watch because of connection issues.
When I received this watch in January, I was able to set it up no problem. Everything worked great. I just had two issues-
1. The Bluetooth car system would no longer work because the phone would use the watch as the default headset.
2. Google duo would go bonkers when I was getting a call if the watch was connected.
Both of these issues were solved with a solution found here in the forums-by unchecking the option to use the watch for phone connection.
I noticed immediately after doing that that the connection became unstable. I would disconnect randomly then reconnect. As the weeks went on the disconnections became more frequent i.e. Every 2-3 minutes. Then the watch wouldn't connect anymore. Once the watch wouldn't connect anymore neither would my car. Nothing related to Bluetooth would work on my phone. My Tiles wouldn't connect anymore either.
So I went through and deleted all data and cache related to the three Samsung apps and uninstalled the apps. I deleted all Bluetooth connections. Then reinstalled the apps and connected the watch. Within an hour I was still in the same situation. (With no other things connected to Bluetooth.)
I figured out that if I restart my phone everything works again for about 20-30 minutes.
I'm at the point where I don't feel like it is worth keeping anymore. I can't have anything else connected to Bluetooth and I have to restart the phone so often that it just doesn't make sense.
After reading through the forums here it doesn't sound like this is a common problem. Is there something I am missing? Is the watch defective? Any suggestions is greatly appreciated.
Thank you.
You could well find the issue is with your phone and not the watch. I initially used my S3 with a Samsung phone that went bust. I went back to my Nexus 5 and found I had some issues and one app had disappeared from the app store. I contacted the app firm who told me that they were aware of it but it was Samsung that was blocking the app. On going back to a Samsung phone the app was available again and works fine. Can you check your S3 with a different phone?
I also have a S3 and a 6P. Disconnect the S3 Bluetooth from your phone Bluetooth settings and it should connect to your car. You should still see the "Gear S Plugin" notification if you swipe down on the the phone. You should still receive notifications on your phone but the Bluetooth will connect to your car. Connect the S3 to your phones Bluetooth again if you want to answer calls via your watch. Hope this helps.
I have the Mate 9 and the Frontier... when i enter my truck i just press airplan mode on the watch turning off all connection. bluetooth from phone to truck connects 1-2-3....
Clarification
Hi all,
Thanks for the responses. Probably because of my long rambling post there is a little misunderstanding of where I'm at now.
Right now my problem is that my phone can't stay connected to my watch. I have nothing else connected via Bluetooth to my phone. Once it can't connect anymore, I have to restart my phone in order for it to connect again. And then it only stay connected for a couple of minutes before disconnecting.
It is like the Bluetooth gets locked up on my phone by the Samsung gear apps.
Maybe it's my phone. Maybe time to get a Pixel.
Any suggestions are greatly appreciated.
Try this. I do it when I lose notifications. Go to Bluetooth on your phone. "forget your watch" it will disconnect. Reboot phone. Then re pair watch and phone after reboot using your phone and the watch (not the gear app). That usually fixes most problems for me.
Sent from my ONEPLUS A3000 using Tapatalk
Hi.
Just got my S8 and tried to pair it to my Gear S3. All goes fine and both stay connected until I disable the watch audio function in the S8 bluetooth options (to not conflict with my car handsfree system).
After that, they just disconnect and don't connect anymore.
Any help out there?
Thanks!
Similar issue over here: I lose BT connection of my Gear S3 to my One+ 3T phone after a day or so. Factory reset of th ewatch does not help, in combination with ROM falsh of the phone it connects just fine but loses connection again in a day or so. Any hints what can cause this are most welcome.
I've had the same issues since getting my S3 Frontier with my S8. It "seems" that when my phone connects to some other BlueTooth source like my car and then I leave my car it doesn't want to reconnect to the Gear. I've also set my phone down, walked away (out of BT range) and its switch to connected remotely. Then when I get closer it just disconnects and sits at stand alone even through my phone is next to me.
It's driving me crazy and makes the Gear very unreliable. If I go into the Gear app and turn off "Gear Connection" then back on it connects no problem.
I've checked the battery settings, they are fine. Also the Gear and S8 are fully up to date but the problem has been there between software versions, no changes between updates.
-Allan
I am having the same problem with Gear S3 and S8. Toggle airplane mode on the phone fixes it. The problem is I don't like to do this every time they refuses to automatically connect.
I'm going to put in a support request with Samsung, this is getting ridiculous. That or I'm gonna sell it. New thing it's doing:
I put my phone on its charger.
I walk outside to let out the dog.
BlueTooth disconnects (fine). It switches to my house wireless. Its now "connected remotely".
It never switches back to bluetooth, stays connected remotely.
I leave the house the next day.
My wireless network is out of range
Gear is now "Stand Alone" with the phone 3 feet away.
Stays stand alone until I either turn off and on airplane mode (effectively turning off and on Bluetooth) or go into the gear app and turn off and on its connection.
-Allan
vseven said:
I'm going to put in a support request with Samsung, this is getting ridiculous. That or I'm gonna sell it. New thing it's doing:
I put my phone on its charger.
I walk outside to let out the dog.
BlueTooth disconnects (fine). It switches to my house wireless. Its now "connected remotely".
It never switches back to bluetooth, stays connected remotely.
I leave the house the next day.
My wireless network is out of range
Gear is now "Stand Alone" with the phone 3 feet away.
Stays stand alone until I either turn off and on airplane mode (effectively turning off and on Bluetooth) or go into the gear app and turn off and on its connection.
-Allan
Click to expand...
Click to collapse
I have this exact issue! I just purchased Gear S3 Frontier non-LTE model and have it paired to my Galaxy S8. It seems like sometimes it goes into standalone mode when I leave the bluetooth range and does not want to reconnect to bluetooth once I'm back in range until I force it to connect within the Gear app on the Phone... this is very frustration. Coming from an Android wear, I never had connectivity issues...
nitewolfgtr said:
I have this exact issue! I just purchased Gear S3 Frontier non-LTE model and have it paired to my Galaxy S8. It seems like sometimes it goes into standalone mode when I leave the bluetooth range and does not want to reconnect to bluetooth once I'm back in range until I force it to connect within the Gear app on the Phone... this is very frustration. Coming from an Android wear, I never had connectivity issues...
Click to expand...
Click to collapse
Talked to support. They said reset the S3 and if it keeps happening it's a hardware issue and I need to send it in. I highly doubt it's a hardware issue....really seems like faulty software. But I reset it, again, and I'll see what happens.
I suggest everyone having this issue does the same: http://www.samsung.com/us/support/#contact_us_for_support Maybe they don't even know it's a issue.
vseven said:
Talked to support. They said reset the S3 and if it keeps happening it's a hardware issue and I need to send it in. I highly doubt it's a hardware issue....really seems like faulty software. But I reset it, again, and I'll see what happens.
I suggest everyone having this issue does the same: http://www.samsung.com/us/support/#contact_us_for_support Maybe they don't even know it's a issue.
Click to expand...
Click to collapse
I just did the reset as well... i'll let you know if it fixes mine. If not, it's going back to Amazon... lol!
So resetting mine worked for about 3 days then I started having the same issue. Reset again, another 2 - 3 days then more problems. However my S8 just got a system update and in the release notes:
- Prevents unintended Bluetooth® disconnections with a companion Gear S3 smartwatch.
So far since the update yesterday mine has been better.....we'll see.
Same issue with my Oneplus 3 and Gear S3 Frontier.
Combination of Turning off everything on Connections on Gear s3 settings than turning on bluetooth and rebooting phone and gear s3 ussualy solves this.
But there is no logic to the steps. I coulnt pinpoint what of the above fixes it. Because its always different.
Having this problem on my OnePlus 5T. Going to phone's bluetooth settings and unpairing then pairing again seems to do the trick.
My S3 Frontier ran out of battery and shutdown, from there on, after getting charged again of course, the parring just stalled.
Normally I can slide down the top buttons and "Gear S3" is displayed under the BT icon, but not now
First I tried to turn off BT and turn on again on my S8, no success.
The I deleting the parring and pairing the watch again, no success.
Then I booted the phone, no success.
Going to BT settings on the S8 showed the gear, details showed nothing is turned on, i tried to turn on the input device, now the gear was connected on the top button BT icon... but still Samsung health says no gear device is connected.
I was just about to reset the watch, thinking "oh, now I have to setup the watch again with height, weight, etc... lovely!" then I thought I wanna try one last thing, disable BT on the watch and turn it on again. That did the trick for me!
Hey all, thanks in advance for any responses. Trying to pair Gear S3 Frontier with Nokia 6, but it never connects. I have tried the non-samsung phone Gear Manager from the Samsung website, but when I attempt to setup it sees the watch but never actually connects. Any ideas? Not a huge issue as I am only using this phone temporarily, but I hate not having functionality between the watch and the phone.
In case it matters for whatever reason, it is the LTE version of the watch.
Thanks!
sdclams
The same happened when I tried to pair Gear S3 Frontier with Nokia 5 phone.
i face the same problem and i went to samsung and they told me that nokia is not support samsung smart watches, nokia must have an update allow to connect the gear. hope we get update from nokia
sdclams said:
Hey all, thanks in advance for any responses. Trying to pair Gear S3 Frontier with Nokia 6, but it never connects. I have tried the non-samsung phone Gear Manager from the Samsung website, but when I attempt to setup it sees the watch but never actually connects. Any ideas? Not a huge issue as I am only using this phone temporarily, but I hate not having functionality between the watch and the phone.
In case it matters for whatever reason, it is the LTE version of the watch.
Thanks!
sdclams
Click to expand...
Click to collapse
When it gets to the screen to pair the two devices (should say "refer to phone to complete setup" or something similar on the gear, and have the loading circle on the phone) without closing the gear app, open bluetooth then click on the Gear in the bluetooth devices menu. Should connect and complete the setup. For some reason the connection to the gear disconnects midway through setup and doesnt attempt to reconnect, so you have to do it manually. After that there shouldnt be any issue with the gears connection to the phone.
Found this out while mucking around with phone and gear in bed one morning.
ragegamr said:
When it gets to the screen to pair the two devices (should say "refer to phone to complete setup" or something similar on the gear, and have the loading circle on the phone) without closing the gear app, open bluetooth then click on the Gear in the bluetooth devices menu. Should connect and complete the setup. For some reason the connection to the gear disconnects midway through setup and doesnt attempt to reconnect, so you have to do it manually. After that there shouldnt be any issue with the gears connection to the phone.
Found this out while mucking around with phone and gear in bed one morning.
Click to expand...
Click to collapse
It worked for Nokia 5 as well
Thank you
Worked on my Nokia too but the problem seems to be that the watch and the phone wont reconnect automatically if the connection breaks. I need to go to Settings - Bluetooth and tap the Gear S3 row so it will connect.
Anyone else facing the same?
Nokia 6 - Gear S3 Frontier Dutch
Also my Dutch Gear S3 Frontier wont connect to my Nokia 6.
Tizen 2.3.2.3 / Software R760XXU2BQC5
TA-1021
Samsung Gear 2.2.17022862
Gear S Plugin 2.2.03.17041441N
Samsung Accessory Service 3.1.51.70612
SM-R760
Anybody a solution ?
ragegamr said:
When it gets to the screen to pair the two devices (should say "refer to phone to complete setup" or something similar on the gear, and have the loading circle on the phone) without closing the gear app, open bluetooth then click on the Gear in the bluetooth devices menu. Should connect and complete the setup. For some reason the connection to the gear disconnects midway through setup and doesnt attempt to reconnect, so you have to do it manually. After that there shouldnt be any issue with the gears connection to the phone.
Found this out while mucking around with phone and gear in bed one morning.
Click to expand...
Click to collapse
Thanks for this .
Worked a treat on my temporary Nokia 5
Cheers Tony
Gear S3 does not connect with my OPPO R& plus as well! On the application it says not compatible!! Any suggestions. Thanks in advance.
As ragegamr said - WHEN THE SAMSUNG GEAR APP DISPLAYS THE SPINNING GALAXY TRYING TO PAIR WITH THE WATCH AND THE WATCH SAYS CHECK YOUR PHONE TO COMPLETE THE SETUP GO TO YOUR PHONE'S SETTINGS - BLUETOOTH - AND CLICK ON THE GEAR S3 TO CONNECT TO IT. THEN GO BACK TO THE GEAR APP.
isroisro said:
As ragegamr said - WHEN THE SAMSUNG GEAR APP DISPLAYS THE SPINNING GALAXY TRYING TO PAIR WITH THE WATCH AND THE WATCH SAYS CHECK YOUR PHONE TO COMPLETE THE SETUP GO TO YOUR PHONE'S SETTINGS - BLUETOOTH - AND CLICK ON THE GEAR S3 TO CONNECT TO IT. THEN GO BACK TO THE GEAR APP.
Click to expand...
Click to collapse
That works around the set-up issue but the symptom is actually due to a larger issue of the Gear S3 and the phone never automatically connecting.
I used to have a Samsung S8+ and never had issues with connectivity.
I could leave my phone on my desk, walk to the other side of the building, hear the watch disconnect then walk back and hear it connect automatically. Seamless - as it should be.
Now on my Nokia 8 I need to manually go into Bluetooth and connect to the watch every time the phone loses connectivity to it. This is ridiculous.
Further, when connecting to my car stereo, the phone calls no longer go to the car.
It looks like Nokia might need to do something to fix the Bluetooth problems at the driver or firmware level.
Well with my Nokia 8 sirocco the gear s3 fails to connect even when tapping manually. Once i tap on Gear s3 it says connecting, it shows connected for 1 second and again disconnects. Any help?
ragegamr said:
When it gets to the screen to pair the two devices (should say "refer to phone to complete setup" or something similar on the gear, and have the loading circle on the phone) without closing the gear app, open bluetooth then click on the Gear in the bluetooth devices menu. Should connect and complete the setup. For some reason the connection to the gear disconnects midway through setup and doesnt attempt to reconnect, so you have to do it manually. After that there shouldnt be any issue with the gears connection to the phone.
Found this out while mucking around with phone and gear in bed one morning.
Click to expand...
Click to collapse
I am trying on nokia 6 2017 and still does not work.
Thank you so much!
This device in not compatible with Gear s3 .
Hello there,
I recently had a chat with Samsung support and they mentioned that only few devices are support with their watches.
check on Samsung website >>/global/galaxy/gear-s3/device-compatibility/
[Jaybee(Agent):11:19:30] Basing from mt resources the Nokia 6 cannot be seen as one of the compatible device.
[(Customer):11:21:48] So, developers need to make a patch for it ?
[Jaybee(Agent):11:22:31] It is not actually an error on Samsung side since the device is made for other devices.
[Jaybee(Agent):11:23:31] One thing that I can think off is that by the time the Gear S3 was released the Nokia 6 has not been manufactured and I believe this was the first Android device of Nokia.
[(Customer):11:24:06] Yeah, I believe so..
[(Customer):11:24:41] Is that any future for nokia to get possible connection with Gear s3
[Jaybee(Agent):11:26:46] We are actually unable to tell if in the future that the Gear S3 will be compatible with the Nokia.
[Jaybee(Agent):11:27:28] We hope that would happen since we definitely want to make sure that our products can be connected to any brands.
Another thing you can do is : go into gear s app> settings> gear connection (off) try to make it on. (if you are lucky)
I wish I had my HTC one M8
varun.gid said:
Well with my Nokia 8 sirocco the gear s3 fails to connect even when tapping manually. Once i tap on Gear s3 it says connecting, it shows connected for 1 second and again disconnects. Any help?
Click to expand...
Click to collapse
I have exactly the same problem with my Nokia 8 sirocco
varun.gid said:
Well with my Nokia 8 sirocco the gear s3 fails to connect even when tapping manually. Once i tap on Gear s3 it says connecting, it shows connected for 1 second and again disconnects. Any help?
Click to expand...
Click to collapse
Did you had any luck with this? Because I am having exactly the same issue?
easy solution
Activate Developer Mode in your phone. In Developer options find Bluetooth AVRCP Version click on it and change it to 1.3 (mine was set to 1.4 as default) restart your phone and connect it again(you might to reinstall and unpaired your Gear S3). works on my Nokia X6 2018 no problems. Cheers from Scotland ps let me know guys if it works for you (probably its same problem and solution for all android phones which have connection problems with Gear smart watches...)
brtq82 said:
Activate Developer Mode in your phone. In Developer options find Bluetooth AVRCP Version click on it and change it to 1.3 (mine was set to 1.4 as default) restart your phone and connect it again(you might to reinstall and unpaired your Gear S3). works on my Nokia X6 2018 no problems. Cheers from Scotland ps let me know guys if it works for you (probably its same problem and solution for all android phones which have connection problems with Gear smart watches...)
Click to expand...
Click to collapse
Unfortunately, your solution did not work for my Nokia 8 Sirocco, thank you anyway.
brtq82 said:
Activate Developer Mode in your phone. In Developer options find Bluetooth AVRCP Version click on it and change it to 1.3 (mine was set to 1.4 as default) restart your phone and connect it again(you might to reinstall and unpaired your Gear S3). works on my Nokia X6 2018 no problems. Cheers from Scotland ps let me know guys if it works for you (probably its same problem and solution for all android phones which have connection problems with Gear smart watches...)
Click to expand...
Click to collapse
Mine is Nokia X6(2018) China version. I tried your ways to connect my gear s3 but it didn't work. It's not work for my phone. Thank you all the same.
Hey guys,
So I have a Gear S3 Classic and a Galzxy Note 9 on Pie OS and I'm running through a connectivity issue every once in a while.
Basically if I don't connect my watch to my phone in a day or two, the next time I try to connect it it gets stuck on the finishing pairing screen on Galaxy Wearable, if I try to connect it from the Bluetooth settings, it says connected for calls except that it won't show it as connected on the companion app.
Also when I clear data/cache of the companion app it connects instantly but it tells me that I have to reset the watch as you can see on the screenshot. I can still fully use my Gear S3 even with that error message but I can't use the Galaxy Wearable app. So each two or threee days I have to reset my watch to keep using the Wearable app correctly.
Any ideas as to why this keeps happening? I only have this issue with my Gear S3 all the other Bluetooth equipements that I use connect just fine.
Any help is appreciated.
Screenshot.
Hi,
I have sent my watch 4 for repair (vibration motor wasn't working) and got it back this morning. The vibration is now working, but my phone (galaxy S7) can't find the watch 4 in the bluetooth device list.
I tried pairing the watch 4 with my husband's phone (galaxy A5) and it is working. So the problem seems to be with my phone, but it was working fine before I sent it for repair.
Is there any way I can make my Watch 4 appear in the bluetooth device list of my galaxy S7 phone?
My phone's bluetooth device list lets me see any other bluetooth device (earbuds, car, speaker, tablet, etc.). When I try to pair the phone to my Watch directly from the watch's settings menu, it doesn't work (the watch can't find any device available for pairing).
Thanks!
Are you using the WEAR app to pair the watch to your phone or just trying to pair it through the phone Connections? Make sure the watch is not listed under AVAILABLE DEVICES. If it is, press on it and tell the phone to forget the device and then try again.
dalepl said:
Are you using the WEAR app to pair the watch to your phone or just trying to pair it through the phone Connections? Make sure the watch is not listed under AVAILABLE DEVICES. If it is, press on it and tell the phone to forget the device and then try again.
Click to expand...
Click to collapse
Thanks for the answer! I also tried using the WEAR app, but it cannot find the Watch 4 either. I also tried with Samsung Health, but it doesn't see the device. My phone is completely blind to my watch! I really don't know what to do. Maybe there is some kind of debugging that I could try?
This same watch was connected to your phone before you sent it for repair, correct? If so and you did not remove it from the list of available devices on the phone, it may be having a problem connecting to it. Make sure to remove it from the list of available devices. Then reconnect via the WEAR app.
dalepl said:
This same watch was connected to your phone before you sent it for repair, correct? If so and you did not remove it from the list of available devices on the phone, it may be having a problem connecting to it. Make sure to remove it from the list of available devices. Then reconnect via the WEAR app.
Click to expand...
Click to collapse
It is the same watch connected to my phone before it was sent for repair, you are correct. I uninstalled and then reinstalled the WEAR app while trying to fix things... maybe it was a mistake. Now when I open the WEAR app, the only option I have is to search for available device, but it doesn't find any. I don't have any menu or settings or anyting in the WEAR app.
OK, try going into your bluetooth connections on the phone and see if the watch is listed as an available device. If it is, remove it and then reboot the watch and your phone and then try to use the wear app to connect the watch to your phone.
dalepl said:
OK, try going into your bluetooth connections on the phone and see if the watch is listed as an available device. If it is, remove it and then reboot the watch and your phone and then try to use the wear app to connect the watch to your phone.
Click to expand...
Click to collapse
The watch is not an available device in the bluethooth connections on the phone it nowhere to be found on my phone
Well. Have you tried rebooting the phone and watch? The last option is to do a factory reset on the watch and see if that fixes the issue.
dalepl said:
Well. Have you tried rebooting the phone and watch? The last option is to do a factory reset on the watch and see if that fixes the issue.
Click to expand...
Click to collapse
I did reboot both the phone and watch. I feel that the problem is with the phone, because I can pair the watch with my husband's phone. So the problem seems to be with my galaxy S7 phone. Anything else I could try with the phone to fix this?
OK, have you tried connecting your phone to any other bluetooth device? Try the items here:
https://www.technobezz.com/fix-samsung-galaxy-s7-edge-bluetooth-problems/
One other item. Make sure you have your watch unpaired from your hubbys phone. If it is in the house, it will not let it pair to your phone if it is already paired to his. Does the watch show that is it paired with a phone or is there a phone icon at the top of the watch face?
dalepl said:
One other item. Make sure you have your watch unpaired from your hubbys phone. If it is in the house, it will not let it pair to your phone if it is already paired to his. Does the watch show that is it paired with a phone or is there a phone icon at the top of the watch face?
Click to expand...
Click to collapse
I can pair my phone with any other device (earbuds, car, speaker, tablet...). Also, I made sure my watch wasn't paired with my husband's phone when i tried pairing it with my own phone. Hubby's phone bluetooth is turned off and the watch isn't paired with anything
Did you try any of the items from the link I posted?
Not sure but I'm guessing on your hubbys watch you should remove from his wear app if paired to and instead of turning bluetooth off, he should unpair from the watch....
Also, maybe i missed it, have you tried pairing bluetooth from watch to phone?
Finally, I found a solution: I had to reset the Network Settings and now my watch is listed in my bluetooth device list! I'm very happy! Thanks a lots for your time and effort trying to help me solve the problem! I greatly appreciate it!
Good to hear. Enjoy the watch.