XT1032 bootloop, not charging, cannot get into bootloader menu - Moto G Q&A, Help & Troubleshooting

Hello guys, hope someone could help me.
I have a Moto G that has a bootloop, I cannot get into bootloader menu either. I've tried combinations that worked for me previously (Power + Vol Down, Power + Vol Up + Vol Down) in different time intervals (Up to 2 minutes) and when I release the buttons the screen blinks and it starts again with the looping, like it tries to enter and fails. When I plug the charger it shows the battery logo and 0% and it loops in that screen too, it just won't charge. I was able to charge the battery externally and it's still bootlooping and no bootloader menu. What could have happened? I didn't install anything new, the last thing I did was plugged it with a car charger it was like 20% and it restarted and started looping. I've tried everything I could find on the Internet but I couldn't find someone with my same problem. Please help.

Related

[Q] Can't get my tablet to boot into Recovery/Download mode

Hello,
Hopefully I'm in the right place for posting something that seems to be this simple. The start of my problem is that the tablet will not stay off. When I try to shut it down, it shuts down normally, but then it starts to display the battery icons like it is plugged in and charging, but it is not connected to power. I can leave it in sleep mode and the charging thing will not happen, but turning it off displays the power charging screen and it further drains the battery. I figured something is screwy with the system so I would try to reset it to factory defaults. Now I have the other problem...
So I am trying to restore to factory defaults and I know to do this I have to start from off and hold down the up volume and the power button for a few seconds and as soon as the tablet starts to turn on release the power button but not the volume up button, and it should get me into the recovery/download screen. Unfortunately that is not working. I hold down the Volume up button and briefly hold the power button (3 or 4 sec or so) and I see the Samsung Galaxy Tab 2 7.0 startup screen and let go of the power button (still holding the Volume up button). Next I see the spinning blue circle around the Samsung logo and the tablet reboots. I can release the volume up button at any time after that and the results are the same, it just reboots. It's like it isn't seeing the volume button.
I have tried using the volume Down button instead of the volume up button but that too is just like I am not pushing any volume button at all. Once the tablet is on, the volume buttons function normally, so the switches are good.
Since I got this tablet used could someone have loaded something onto it preventing it from being rebooted into recovery/download mode? Maybe some custom firmware or something. I'm at a loss as to where to go next. Since I can't boot into recovery/download mode I can't get into Odin.
Any help is appreciated.
Rick
Hi. The tablet isn't rooted, is it? Can you try to boot it into download or recovery with the "quick boot" app from google play?
I don't think it is rooted, but I can't tell for sure since I can't connect to the Google play store. I tried downloading using the web browser, but my battery dies before if finished. I'll try swapping batteries and see what I can figure out. Thanks for the idea.
Rick
No, the device is not rooted. it also is not charging and I had a heck of a time getting it to connect to the play store. I think I need to try and reload the OS, but without being able to get into ODIN, or reboot into recovery, I'm not sure how to proceed. any suggestions?
When the battery thing appears do the power- volume up thing and hold it until the gtab logo appears.
I've tried that, and it just boots up as if I wasn't holding the volume button at all. Once the tab is booted, the volume buttons work as normal. I've even tried putting a different power/Volume/IR unit in (from a working tab with a broken screen) and that didn't make a difference.
I left the tablet all weekend and it just keeps showing that it is charging when not plugged in. By Monday the battery was 100% dead. It won't even charge. If I replace the battery with a battery from a working unit I'b back in the same place where I can't get it to boot to Recovery/download.

Moto G wont charge in Rom - Fastboot works

I've got a XT1032 with CM11. I already tried other Roms. I cant charge the Phone inAndroid or TWRP. Only in bootloader. Fastboot works, too.
I tried different charger. ADB or phone connection doesnt work.
Anyone an idea.?
EDIT: Also charges, when off
Nearly same situation was on my Moto G yesterday.
But with one difference, mine is stock.
It was charging but when i tried to power up, moto boot logo was appearing, globe was spinning but at the 3rd image (something like train or farm plant) it was giving up and screen turning black, and this loop kept on until battery completely discharged.
I hold the vol down then pressed power button and kept holding them about 10 seconds and released both of them.
Fastboot menu showed up, i scrolled down to recovery with vol down button and selected with vol up button.
A few seconds later an android robot showed up with an exclamation mark in its stomach.
And i pressed and holded vol up button about 10 seconds then while holding vol up button pressed power button once (still holding vol up) and recovery options showed.
I selected factory reset option and rebooted the phone.
It booted normally and running fine now.
Maybe this methode work for you too,
Good luck bro.
Doesn't work for me. Flashed it several times with different ROMS and Kernels. No change. I would say the USB Port is defect, but why can I use Fastboot and charge the phone in fastboot mode or when it is turned off.

Stuck in bootloop, can't get to recovery

I have a Moto G XT1034 that is stuck in a boot loop. I am not able to get to fastboot or recovery, it just keeps rebooting over and over again. It started at about 50% battery, now it's at 0% even though it's been plugged in for most of that time. This device has an unlocked bootloader, is rooted, and has been running kitkat for almost a year. Nothing that I can think of has changed today.
Things I have tried:
Holding vol up + vol down + power for 4 seconds
Holding vol down + power for 4 seconds
Holding power for 120 seconds
Letting the battery drain completely, and then plugging it in. It just starts with the reboot cycle again.
Any ideas?
That doesn't seem right. Try holding volume down and power for longer than 4 seconds.
Here's a video of me holding vol down + power for 120 seconds, as advised in Q28 of this sticky. Doesn't get me to fastboot.
I have a second moto g here, and have swapped the batteries, so the broken one has a fully charged battery. The bootloop continues when fully changed. Video here. Holding vol down + power for a few seconds, or 120 seconds also doesn't do anything when fully charged.
TravisTX said:
I have a Moto G XT1034 that is stuck in a boot loop. I am not able to get to fastboot or recovery, it just keeps rebooting over and over again. It started at about 50% battery, now it's at 0% even though it's been plugged in for most of that time. This device has an unlocked bootloader, is rooted, and has been running kitkat for almost a year. Nothing that I can think of has changed today.
Things I have tried:
Holding vol up + vol down + power for 4 seconds
Holding vol down + power for 4 seconds
Holding power for 120 seconds
Letting the battery drain completely, and then plugging it in. It just starts with the reboot cycle again.
Any ideas?
Click to expand...
Click to collapse
power off device....then fastly press volume down + power button for 4 secs and release
---------- Post added at 02:57 PM ---------- Previous post was at 02:52 PM ----------
TravisTX said:
I have a Moto G XT1034 that is stuck in a boot loop. I am not able to get to fastboot or recovery, it just keeps rebooting over and over again. It started at about 50% battery, now it's at 0% even though it's been plugged in for most of that time. This device has an unlocked bootloader, is rooted, and has been running kitkat for almost a year. Nothing that I can think of has changed today.
Things I have tried:
Holding vol up + vol down + power for 4 seconds
Holding vol down + power for 4 seconds
Holding power for 120 seconds
Letting the battery drain completely, and then plugging it in. It just starts with the reboot cycle again.
Any ideas?
Click to expand...
Click to collapse
flash costom recovery....using adb fastboot command
Thanks for the replies.
I am not able to power it off. I have found two ways of "powering off" which are to either let the battery drain, or to hold buttons during the black screen part of the boot loop.
If I wait for the black screen part of the boot loop, and quickly press vol down + power, it will stay black as long as I'm holding those buttons. If I hold them for 4 second and release, it then enters the boot loop a few seconds later. If I hold them for 120 seconds and release, it does the same thing a few seconds after releasing.
I am not able to open an adb connection to the device. "adb devices" shows no devices in all phases of the boot loop.
To predict future concerns, I have the proper drivers, and have used adb quite a bit to work with this device. Also I can use adb on the second moto g with no problems. So my pc is set up and configured correctly.
TravisTX said:
I am not able to open an adb connection to the device. "adb devices" shows no devices in all phases of the boot loop.
To predict future concerns, I have the proper drivers, and have used adb quite a bit to work with this device. Also I can use adb on the second moto g with no problems. So my pc is set up and configured correctly.
Click to expand...
Click to collapse
Try this topic and see if it can help you:
http://forum.xda-developers.com/moto-g/help/xt1032-bricked-please-help-t2980601#post57698711
Just remember to acess it when you have time to do all the tutorials that I've linked. Doing it with attention probably will solve your problem;
:good:
BobDiaz thanks for the suggestion. I still can't get to fastboot though, so this never does anything other than "waiting for device" If i plug in my second moto g, of course, then mfastboot works fine once I boot into fastboot.
TravisTX said:
Thanks for the replies.
I am not able to power it off. I have found two ways of "powering off" which are to either let the battery drain, or to hold buttons during the black screen part of the boot loop.
If I wait for the black screen part of the boot loop, and quickly press vol down + power, it will stay black as long as I'm holding those buttons. If I hold them for 4 second and release, it then enters the boot loop a few seconds later. If I hold them for 120 seconds and release, it does the same thing a few seconds after releasing.
Click to expand...
Click to collapse
in black screen you must do vol+power process 2 times..... first time nothing happen... in second time you press the power+ volume down the fastboot menu is shown...
That's very strange. Makes me think there's a hardware problem. The only point I can mention (sure you've tried this, but just to be sure) is to keep it simple: if your phone doesn't reboot after holding the power button down for about 10 seconds (with or without pressing the vol down button), then you almost certainly have hit a hardware issue. Especially if you've taken the lengths of swapping batteries and not seeing a difference.
I know that with my 1st gen Moto G, when I'm stuck in a boot loop after too much mucking around, I just hold vol down and power for ten or so seconds, and then it boots into fastboot mode. That's how the phone was designed. Best of luck.
Correction: the phone shuts down in just over ten seconds, and when it does I let go of the power button but continue holding the volume down key for several more seconds before I reach fastboot. As well, since I'm about to use fastboot, I've always got my phone plugged into USB when I do this. But, I just tried it unplugged, and it worked the same.
Try pulling the battery then holding up on volume and power button and home same time
Sent from my SM-N900V using XDA Free mobile app
TravisTX said:
BobDiaz thanks for the suggestion. I still can't get to fastboot though, so this never does anything other than "waiting for device" If i plug in my second moto g, of course, then mfastboot works fine once I boot into fastboot.
Click to expand...
Click to collapse
Hi TracvisTx, T
I just ran into exactly the same issue as you have mentioned here.
After doing downgrade from Lollipop to Kitkat, my moto g is stuck at bootloader warning. It power on's, gets stuck on warning, reboots. Does not charge to more than 0%.
I was wondering if you could come out of this issue and how? I am also unable to enter into fastboot mode! I have tried all the described combinations of power + vol (up/down) buttons.
Please help.
Thanks,
@beerbarfly - Hold vol down (or up) while turning on wall charger.
lost101 said:
@beerbarfly - Hold vol down (or up) while turning on wall charger.
Click to expand...
Click to collapse
@lost101, That's the entire issue. I am unable to enter into fastboot mode.
beerbarfly said:
@lost101, That's the entire issue. I am unable to enter into fastboot mode.
Click to expand...
Click to collapse
You said the phone is bootlooping - hold vol down (or up) immediately after reboot.
lost101 said:
You said the phone is bootlooping - hold vol down (or up) immediately after reboot.
Click to expand...
Click to collapse
lost101,
The screen blanks out, then it shows battery charging (0%), then goes to "bootloader unlocked warning" and then back to black screen.
In all this, even if you keep vol + power buttons pressed, nothing happens.
Infact, if it is in blacked-out screen step, and i keep these buttons pressed, it remains in black-out, does not even go to charging screen....
Looks like that is what is called as bricked phone
beerbarfly said:
The screen blanks out, then it shows battery charging (0%), then goes to "bootloader unlocked warning" and then back to black screen.
In all this, even if you keep vol + power buttons pressed, nothing happens.
Infact, if it is in blacked-out screen step, and i keep these buttons pressed, it remains in black-out, does not even go to charging screen....
Click to expand...
Click to collapse
Only hold either Vol up or down - forget about power button.

Boot loop, dead battery, no recovery

Thanks for any help in advance.
My Nexus 5 device is unable to boot stock or recovery image. It's a locked bootloader, and stock ROM from my wireless carrier. I charged it with a 2 amp capable charger.
Symptoms: preceding the failure , there were strange slowdowns, apps crashing, and inability to charge the battery over the course of a day. When the battery finally died, that was the last I saw my Operating System. Now, when it's plugged in to power, it indicates full charge. If the power button is pressed it will show the Google logo, then cycle back to the battery charged icon. If the power button is held, the battery logo is skipped and Google logo displayed repeatedly. If the down volume button is pressed in addition to power, I get the screen where I can chose the recovery loader, but then the process of Google logo and reboots persist.
If nothing else, I'd like to grab built-in SD card memory contents and strip out a bitcoin key with about $40 on it that I didn't get to back up before it failed.
What have I tried so far: basically everything above to generate those symptoms. I also tried opening the back, and pulling one of the top cover and unplugging the battery entirely. No effect.
Cheers all. :good:
what happens when you connect it to your pc?
Possible power button issue? You could open the phone, remove the plastic power button from the phone housing, reconnect everything, and then try to boot the phone.
When I connect it to the PC, it goes through the same fully charged loop until I hit the power button for 2S, then it boots. If I hold power, it boot loops; if I leave it alone it fully charged loops (regardless of battery being attached or not). If I remove power button and depress it manually, I get the same loop.
This is a refurb from Google, about 8 months old.

2n Gen Moto G Boot Loop / Won't Start HELP!!

I have a 2nd Gen Moto G that was pretty much in mint condition & prior to yesterday it showed no signs of any potential problems. Then last night the screen completely froze & wouldn't allow any input. The phone then shut itself off & I figured it would just restart & be fine. Instead it went into a constant boot loop where it reaches the white "M" animation screen then shuts right back down. I played around with it for a few hours today & did a ton of searching on the internet with no results.
I also should state that the battery did not die when this happened. I mention that because there were some posts where people let their battery go completely dead then they couldn't get their Moto G to power back on, however that was not case for me as the battery had well over 50% charge when this happened.
Things I have tried in order to fix this:
Using a different charger (both wall and USB to the computer).
-Holding down the power button for 7-10 seconds while plugged in.
-Holding down the power button for 7-10 seconds while not plugged in.
-Holding down the power button for 2 minutes or more (while plugged in and while not plugged in).
-Holding down the power button and volume up buttons until the phone starts (while plugged in and while not plugged in).
-Holding down the power and volume down buttons for 2 minutes or more (while plugged in and while not plugged in).
Now this step does bring up the fastboot menu however selecting any option in this menu just causes the phone to back into the boot loop. And yes I know how to access options in this menu (down volume to scroll & up volume or power button to select).
So basically everything just sends the phone into boot loop. Is the phone toast? Also I should mention that all day today it would randomly try to start itself & get to the Moto animation screen & then shut down & that was while it was sitting on the desk & I hadn't even touched it.
If the phone is toast is there any way I can access files like pictures by plugging the phone into my computer while the fastboot screen is up?
Alright so seeing as no one has any suggestions (understandably) & based on the searching I've done I'm assuming that the phone is just DOA. However does anyone know a possible answer to my second question which is, if the phone is un-savable is there still any way I can access files like pictures by plugging the phone into my computer while the fastboot screen is up?

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