I purchased a Galaxy S7 online, came with a T-Mobile receipt showing the device is paid in full, upon my request the original owner used the unlock app to request a permanent unlock before shipping and it was successfully unlocked. I received the device about 3 days ago everything works as it should, I opened the unlock app just to double check and requested a permanent unlock again and got this message (Unlock Failed: This mobile wireless device is not eligible for unlock etc...) I know the device is unlocked I tried an inactive AT&T sim and did not request a code. Anyone can tell me why the unlock app does not recognize that the device is unlocked, thanks in advance.
You might have to call t-mobile or log in to your t-mobile account and see the unlock status or your device..how do u know the original owner was able to successfully unlock the phone? It's it works with another carrier sim then the phone sld be unlocked and it sldnt be an issue..maybe it's giving up the error msg since it's already unlocked
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99% certain that if the device is unlocked, the device is simply unlocked and that's that. If the SIM works you're good to go and any further attempts fail.
Finally T-Mobile website updated the status of the device as unlocked and can be used with any GSM network, but the unlock app still fails to show that, every time I try I get the same message (Unlock Failed) anyone out there has a fix for this error?
Not sure I understand your question.... the phone is already unlocked so the unlock app will give u an error message....cause it's already unlocked...Good luck man...
Sent from my SM-G930F using XDA-Developers mobile app
I have my Samsung Galaxy S7 Unlocked by app. If I try the unlock app process again I'll get the (unlock failed) that means nothing. Put a active simple of another GM Carrier, if it works you are all set. It won't ask to give any code, it will just recognize the other Carrier. Hope this helps.
Sent from my SM-G930T using Tapatalk
Related
Hi,
First of all I hope this has not been covered, I searched but found nothing.
I recently bought an unlocked Captivate from the US, I am in Australia. I put my sim in and all was good. Used it for about 4 weeks and then one day turned it on and said on the screen 'you have entered an incorrect unlock code, please contact service provider.'
Now I never entered a code or even had a chance to enter a code. Now it will not let me use any sim at all or even give me a chance to enter and unlock code, which I have obtained using the one click unlock found in this forum.
The phone is rooted but was working fine when rooted originally.
Can someone help? I can still use phone with wifi just not sim. I have tried a hard reset and that still has the same problem. I have tried flashing it back to an older rom, same deal.
What can I do? I can't even enter an unlock code to get it unlocked.
All sim based devices have a PUK code...contact your provider, ask for it and then try to unlock your phone till it ask for it...then you can reset it...that'd what I would do.
Sent from my SAMSUNG-SGH-I897 using XDA App
Hi everyone. I bought a T-Mobile's Z3 used by another guy. He shipped it from the U.S but i'm not there. The thing is: He bought a SIM unlock code but T-Mobile won't let me introduce it because they only let you unlock the phone through their app. The question: If I debrand the phone by flashing the global/international firmware would it let me introduce the code? . I hope you can help me.
I don't think you can just cross flash, at least that is my experience with other devices as well. Also no way to bypass the SIM lock as there is no boot-loader unlock or r oot for the TMO Z3.
As far as I know its an over the air unlock and there is no option to even enter a code... when the app did not work for me I called TMO and they unlocked it within an hour, as I am a current customer.
abhinav.tella said:
I don't think you can just cross flash, at least that is my experience with other devices as well. Also no way to bypass the SIM lock as there is no boot-loader unlock or r oot for the TMO Z3.
As far as I know its an over the air unlock and there is no option to even enter a code... when the app did not work for me I called TMO and they unlocked it within an hour, as I am a current customer.
Click to expand...
Click to collapse
Oh well!. So the only hope is to wait for some root method. Thanks for your answer :good:
Bryanrd05 said:
Oh well!. So the only hope is to wait for some root method. Thanks for your answer :good:
Click to expand...
Click to collapse
Root and bootloader unlock have no effect on sim unlock. They are completely different things
It depends by phone/carrier implementation I guess, for my Sprint LG G2 you could bypass the simblock using a method that requires root. In the HTC M8, boot loader unlock with Super CID could achieve SIM unlock as well.
You probably are correct with Z3 though.
Im in the same boat, bought a used z3 and tried to unlock using device unlock app on phone, Failed. I bought an unlock code but there is no menu to input unlock code. If we flash global generic firmware, will unlock code pop up?
jqwest said:
Im in the same boat, bought a used z3 and tried to unlock using device unlock app on phone, Failed. I bought an unlock code but there is no menu to input unlock code. If we flash global generic firmware, will unlock code pop up?
Click to expand...
Click to collapse
Has anyone tried this and been successful? I attempted it this morning but got errors and flash aborted.
Edit
Guys keep trying the unlock app. I almost gave up and tried it one more time after a factory reset. Went through the setup menus. No Sim card, WiFi through my old Xperia z, turned on my location. Opened the unlock app and applied for permanent unlock and BOOM.... Unlocked.
Don't know if any of what I did made a difference but try it if you want.
Best of luck to you all.
Sent from my C6603 using XDA Free mobile app
Family sent me a Note 5 bought out in full from T mobile to me in Canada... but they forgot to unlock it before sending it. After I received it, my brother requested unlock and email was received that it should be good to unlock via the unlock app. Problem is, it's still not working.
Before the unlock request, I would get "unlock failed: ...". Now I get error message "failure in processing the request, please reboot device and try again", but still doesn't work after trying several reboots.
Can the tmobile unlock app be used and work when not on t-mobile service or does it have to be unlocked while using a tmobile sim card on service?
Also are there other methods to unlock the phone, I know you have to use the app now and there are methods with a root, but is there a method that doesn't require a root?
Any help or suggestions would be appreciated. Thanks.
cy888 said:
Family sent me a Note 5 bought out in full from T mobile to me in Canada... but they forgot to unlock it before sending it. After I received it, my brother requested unlock and email was received that it should be good to unlock via the unlock app. Problem is, it's still not working.
Before the unlock request, I would get "unlock failed: ...". Now I get error message "failure in processing the request, please reboot device and try again", but still doesn't work after trying several reboots.
Can the tmobile unlock app be used and work when not on t-mobile service or does it have to be unlocked while using a tmobile sim card on service?
Also are there other methods to unlock the phone, I know you have to use the app now and there are methods with a root, but is there a method that doesn't require a root?
Any help or suggestions would be appreciated. Thanks.
Click to expand...
Click to collapse
Cellunlocker.net
Sent from my SM-N920T using Tapatalk
Brava27 said:
Cellunlocker.net
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Thanks. Does that method work? I've read many of the online sites say they can but doesn't work... and if it does, is there any free solution that is similar to unlock it?
Okay. I have att and the note 5 is tmo and unlocked. If I use Odin for any reason, even to revert to 5.1.1 will it no longer be sim unlocked?
Sim unlock has nothing to do with Odin, rooting, or installing custom roms. Once it's sim unlocked it stays sim unlocked.
Sent from my SM-N920T using Tapatalk
re: sim unlock service (samsung Tmobile phones)
grneyez said:
Sim unlock has nothing to do with Odin, rooting, or installing custom roms. Once it's sim unlocked it stays sim unlocked.
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
You are right, nothing to do with software, firmware
or odin.
-------------------------------------------------------------------
But...
There is no reason to use a sim-unlock service since
anyone can unlock their N920T or S6 Edge/Edge+
with the tmobile device unlock app which comes with
the official stock firmware in the phone which can be
also downloaded from Tmobile or the playstore.
The only requirement is that the phone is paid off
and you have owned the phone for at least 30 days.
If those two requirements are met the Tmobile device
unlock app will ask you if you want a temporary or a or
a permanent full sim unlock.
It will not ask for any other information or input.
The Tmobile device unlock app can be downloaded
from the play store.
Here is the playstore download link:
https://play.google.com/store/apps/details?id=com.tmobile.simlock&hl=en
Good luck,
Have a great day!
I have a S8+ which is network sim locked to 3 (Sweden). Is there a way to unlock it and still run stock rom? i prefer not running a custom rom.
i already tried unlocking using https://www.samsungsimunlock.com/ without success...
im getting the message :
SIM Network Unlock PIN
Even though the unlock code i ordered from the above page said its permanently unlocked
djxtc said:
im getting the message :
SIM Network Unlock PIN
Even though the unlock code i ordered from the above page said its permanently unlocked
Click to expand...
Click to collapse
First, this is the correct message your phone should display and it should be unlocked by now.
However, there are a few things you could check:
1. Verify if the phone's IMEI is clean on websites like: http://imeipro.info
2. Remove any potential Region Lock (if your phone hasn't been used before, place a 5 min call with an accepted SIM card).
3. What message did you receive after inserting the code?
djxtc said:
I have a S8+ which is network sim locked to 3 (Sweden). Is there a way to unlock it and still run stock rom? i prefer not running a custom rom.
i already tried unlocking using https://www.samsungsimunlock.com/ without success...
Click to expand...
Click to collapse
This company us spam. No good and being cleared of xda