I'm having an issue with my bluetooth holding a connection with my 2013 Honda Civic LX. When listening to music through any music playing app, the connection always stays steady. When there is no music running from the phone, I'll frequently get a message from the display on the dash that the phone has been disconnected. The phone will usually reconnect in a second or two, with another display indicating that it has been connected. This will happen at least two times during my commute to work (25 minutes), oftentimes as many as five times. When I am actively in a phone call, the disconnects seem to be more frequent. It has a timer on the display that shows how long the phone call has been active through the car, and it rarely gets above 3 minutes before the call gets routed back to the phone's speakers while the bluetooth reconnects. The strange thing is that my wife's LG G4, also AT&T, has absolutely no connection issues at any time. I switched phones with her for a week just to confirm since I'm the one generally driving this car, and I didn't have the car drop the connection to the phone even once. Before that week, her phone would have occasionally been used when we were both in the car and she wanted to listen to music through her phone, so it had been connected to the car for more than a week.
I factory reset the phone just to see if there was a strange software issue causing the problem. After the factory reset, the phone and car had a steady connection with no drops for about a week. When the problem came back and was obviously just as bad as before, I tried another factory reset. Once again, the connection stayed steady for about a week before I would get disconnects again. At this point, I contacted AT&T, who replaced my phone thinking that it could be a hardware issue. A week after getting my replacement, the issue popped up once again.
Besides factory resetting, which is the only thing I've found to fix it at least temporarily, I have tried a few different troubleshooting steps. I have cleared cache using the storage screen in the settings menu. I've deleted the phone from the car's connection list. I've re-paired the phone to the car without giving permission for contacts or messages. Also tried to just do a simple reboot of the phone, as well as turning bluetooth off and back on. None of these have any effect on the connection issues once they start coming up.
I can take the car to Honda, but judging on the fact that my wife's phone works just fine in the car, I'm convinced that it is somehow an issue with the software on my phone. My phone is not rooted, and is currently running Android 5.1, S/W H81010o, Build LMY47D.
My guess is hardware problem. My G4 seems to do the same thing with my Jaybird X2 headphones. I've had Jaybird swap them and I'm having the same exact issue of disconnect as with the previous set. I doubt I'd get two bad sets, so its gotta be something hardware related. Sorry I wasn't any extra help. I'm just searching to see if anyone else is having my issue.
My hunch would be whatever the BT protocol is that's being used to pair the devices. Or possibly just an isolated hardware incompatibility. I'm on my second G4 (totally separate reason from BT), and neither has had issues with pairing or staying paired. Even if I were to pause or altogether stop playback of audio, the connection remains stable for me. I pair mine with a Sony BT speaker, a Kinovo receiver for streaming to my car stereo, and even a receiver attached to my Yamaha A/V receiver at home. No issues whatsoever.
For what it's worth: I use PowerAmp Pro when I stream, almost exclusively.
upyouratrix said:
My guess is hardware problem. My G4 seems to do the same thing with my Jaybird X2 headphones. I've had Jaybird swap them and I'm having the same exact issue of disconnect as with the previous set. I doubt I'd get two bad sets, so its gotta be something hardware related. Sorry I wasn't any extra help. I'm just searching to see if anyone else is having my issue.
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The strange thing for me is that my wife's LG G4 (now 6 months old) works fine in my car under the same circumstances, but I've had 2 LG G4's of my own that essentially showed the exact same symptoms almost immediately. I'm leaning far more towards it being software, with whatever glitch not being present immediately after I factory reset but shows up within a week on my Google profile. My guess is that it's related to the phone related data transferred to the car since it stays connected just fine during media playback but disconnects soon after the media stops, but I can only block contacts to test that theory.
Hi, I've been having some fairly big issues with my in-car Bluetooth and phones. I have a 2013 Subaru WRX with the stock stereo which is made by Clarion.
I first started experiencing problems with it about 2 years ago: I would be driving along when all of a sudden my phone would randomly disconnect from my car while I'm talking, listening to music or just had the GPS running (or a combination of these). Oftentimes my car stereo will spaz out once it disconnects and will actually freeze (all buttons are non functioning, including steering wheel controls, power button, am/fm buttons, volume, etc) and take many minutes to reset the connection or it won't do anything at all (the stereo says, "please wait" or "paused" or will get hung on the song title that was playing when the phone disconnected) and my phone won't reconnect to it - I'll have to restart my car. Sometimes the stereo will reset and simply won't reconnect to my phone.
The kicker is that it's an intermittent problem, but still happens semi-frequently for periods at a time then it seems to get better. I've tried deleting my paired phone list in the car and on the phone, I've tried formatting my phone and nothing worked. I even brought my car into Subaru to diagnose the problem because I feel it's a car issue and they claimed it worked with their own phone which I feel is BS because they didn't want to fix it while the car was still on warranty, but that's another story! They said they couldn't fix it because they saw no problem (couldn't reproduce it) even though I provided them with video and pictures of it occurring.
This first started happening with my unlocked, stock, HTC One, m7 (currently running lollipop) . I thought there was a chance it could be related to an app or the OS but was not able to diagnose or isolate the issue. I just recently bought a Nexus 5x (marshmallow), unlocked, stock, thinking if it was the phone then this would fix the problem. It actually seems to have gotten worse with the frequency, however I've noticed that the phone is better at pairing with my car after the connection is lost. I still can't reproduce this on a consistent basis.
Can anyone suggest some possible causes and fixes? I'm hoping someone here is a Bluetooth Guru!
Hi All,
I'm having trouble with Bluetooth on my v10. I've looked through the forums but haven't seen any people with an issue quite like mine.
My car is a Hyundai and the radio was updated to the latest software about 6 months ago. The phone will pair fine and works perfectly for phone calls but I can't get it to play audio over bluetooth. In the bluetooth menu the "Media Option" check box is not visible at all. The particularly weird part is that while the audio still comes out of the phone the rest of the bluetooth features will work, I can change the song with the radio controls and the Artist/Title are displayed on the radio.
It works great with my soundbar, alarm clock, portable speaker, and my moms Dodge truck. That would lead me to believe it's the car however I never had any issues with my gs5 for a year and a half. I tried it with two different iphones and my roommates G4 and all of them worked perfectly.
My phone is an h900 on 5.1.1 rooted(had the same issue before root).
I'm at a loss here. Any ideas? Thanks.
I have a bug report w/ google on this. Please take a look and chime in to get them to fix this. https://code.google.com/p/android/issues/detail?id=221322&thanks=221322&ts=1472583426
Im going to guess you have a 2011 to 2013 hyundai right? Probably with navi?
So google is blaming samsung of course so I have an email into them. Their chat was useless.
Your device is using Samsung's heavily customised version of Android which this website has no visibility of so cannot support. You need to speak to Samsung for user support and issues with their devices and their software. Thanks.
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I read through all the threads and did not see this one. I can't connect to the Android head unit in my truck with the Pixel. It worked fine with the 5x on Nougat 7.0 but not the Pixel. I have reset them both to no avail. I read today that it is a known issue with 7.1 that Google is addressing "Google's new phone is having trouble pairing or staying connected to Bluetooth in many cars" but worried since I did not see it on here maybe its my phone. Plus my head unit is essentially an Android tablet in the dash. Has anyone else experienced this?
I have mine connected to my 2006 Charger Uconnect without any problems. It sounds wonderful and does not disconnect. I have also connected it with several wireless speaker without any issues.
Sometimes rebooting the phone temporarily fixes bluetooth connections issues.
Has any experienced no ring-back tones when doing an outgoing call when connected to a Bluetooth headset device but making the call from the phone? It only stated occurring(I think) with the November release. I am on Verizon.
It appears the phone does switch to handset speaker until the call is connected. Very annoying for me as I use an in house Bluetooth device that connects to my in house phone.
There are known issues with Bluetooth connections and vehicles. See this thread from the product forums:
https://productforums.google.com/forum/#!msg/phone-by-google/SZrziPyWiHw/jmV8CjeRBwAJ
EDIT: KNOWN ISSUE https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/page/1/thread-id/299
Anyone else had any connectivity issues? 2013 Toyota 86 and i cant connect to the car stereo... may be time to get Android Auto, finally have a reason
But, in the meantime, i would love to hear from you if you've managed to connect.
2016 Ford Mustang GT with Sync 3. Android auto and bluetooth both work as expected with 0 issues (other than personally I think android auto blows monkey chunks.)
xkwizt said:
EDIT: KNOWN ISSUE https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/page/1/thread-id/299
Anyone else had any connectivity issues? 2013 Toyota 86 and i cant connect to the car stereo... may be time to get Android Auto, finally have a reason
But, in the meantime, i would love to hear from you if you've managed to connect.
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Have a 2015 Camry Hybrid and don't have an issue connecting to my Entune Audio system.
14 Grand cherokee SRT with 8.4 Uconnect and no issues at all. My iphone 7 plus wont stream smoothly to my headunit (choppy audio) but the S8+ does.
No issues connecting to the aftermarket deck in my jeep or the factory system in my 2017 work Chevy Equinox.
No problem connecting with the radio on my 2016 RAV-4.
2011 civic. No issues other then it takes a little longer to connect than my last phone, and my car no longer displays artist/track info. Hopefully it'll get fixed in an update.
pizzlewizzle said:
2011 civic. No issues other then it takes a little longer to connect than my last phone, and my car no longer displays artist/track info. Hopefully it'll get fixed in an update.
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Unfortunately, it won't happen. Samsung phones haven't displayed metadata on Civic stereos since the Note4. It's something about Samsung's custom Bluetooth stack when they upgraded it to Bluetooth 4.0; it doesn't offer full backwards compatibility. It will connect and play audio and even respond to controls via BT, but no metadata. And those apps that circumvent the issue by transmitting metadata in an alternate way, none of them work. We Samsung/Civic users have been fighting with this for a few years now to no avail.
And Honda doesn't put out updates for their stereos, so nothing will ever be fixed from their end. The only "solution" is to get a different stereo or a newer car. Or a new phone.
That's the worst part – every other phone works fine. iPhone, LG, Motorola, Pixel... It's just Samsung phones that don't play nice with older Honda stereos.
I am having an issue where call audio and contacts work between my T-Mobile S8 and Kia Optima EX 2012 with the Navigation/Infinity system, but no Streaming audio. There is no option on my phone for it, and I can Enable/Disable Streaming Audio on the car, pair, unpair, try different combinations, even factory reset the head unit and the Bluetooth on the head unit. Nothing so far. My car does show what's playing, but it still only plays through the phone and I can pause, skip, etc. from the car.
Anybody else had/has the same issue?
xkwizt said:
EDIT: KNOWN ISSUE https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/page/1/thread-id/299
Anyone else had any connectivity issues? 2013 Toyota 86 and i cant connect to the car stereo... may be time to get Android Auto, finally have a reason
But, in the meantime, i would love to hear from you if you've managed to connect.
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I know you posted this a while ago - but I have never had issues connecting blue tooth to my personal car (BMW X1) - I also travel heavlily and I have never had issues connecting to a variety of different rental cars, Fords, Kias, Toyota, etc.
Hope you found a fix or got it working
Stock stereo in a 2014 Toyota FJ Cruiser. I have no problems connecting, streaming audio, or making phone calls. My audio streaming does play with a lot of cracks, but it still plays. I might mess with EQ settings but I haven't had a chance yet.
2015 WRX with stock stereo (no nav, non-Harmon version). Here are the seemingly random issues I have with bluetooth:
- Connects fine most of the time, but will sometimes connect and the audio will be muted and requires me to pause the track on my phone and then press play.
- Audio will cut out at times and revert to playing through the phone's speakers, but the phone will still be connected and call audio will play through the car speakers and I can still control the track next/previous with my steering wheel controls.
- Audio will not connect sometimes when my wife is in the car wearing her FitBit, even with my phone's auto discovery turned off and nearby devices turned off.
- Track info sometimes gets stuck on the currently playing track and will not change until the car is turned off, the app is closed and process killed, and connection is made again.
Like I said, these issues appear to be random and seem to get worse when someone else is in the car with me or when I'm wearing an Android Wear watch. I've played with every connection setting I can in my phone but I'm sure this all boils down to it being a crappy stereo system. Nothing like being on the freeway during the beginning of a long commute and having my music cut out on me and having to switch back over to the (ugh...) FM radio.
Sevael said:
Unfortunately, it won't happen. Samsung phones haven't displayed metadata on Civic stereos since the Note4. It's something about Samsung's custom Bluetooth stack when they upgraded it to Bluetooth 4.0; it doesn't offer full backwards compatibility. It will connect and play audio and even respond to controls via BT, but no metadata. And those apps that circumvent the issue by transmitting metadata in an alternate way, none of them work. We Samsung/Civic users have been fighting with this for a few years now to no avail.
And Honda doesn't put out updates for their stereos, so nothing will ever be fixed from their end. The only "solution" is to get a different stereo or a newer car. Or a new phone.
That's the worst part – every other phone works fine. iPhone, LG, Motorola, Pixel... It's just Samsung phones that don't play nice with older Honda stereos.
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I have the same issue. Sound is clear, music plays fine, wheel commands work fine... even the contact list, which only showed partially (200 contacts or so), now shows all of them...
But Title/Artist/Album do not show up, only says Samsung S8.
How do I enable the metadata?
thunderdrome said:
How do I enable the metadata?
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As I outlined in my post, you can't.
Why not?
I have the same issue, calls work, changing track, music playing, good quality of sound, contact info, full phonebook (on the S2 it was just 200 contacts or so).... but no media metadata! This is software issue and it seems that in other units than the Civic (maybe post AVCRP 1.3) it works...