Issues with Stable Bluetooth Connection in Car - AT&T LG G4

I'm having an issue with my bluetooth holding a connection with my 2013 Honda Civic LX. When listening to music through any music playing app, the connection always stays steady. When there is no music running from the phone, I'll frequently get a message from the display on the dash that the phone has been disconnected. The phone will usually reconnect in a second or two, with another display indicating that it has been connected. This will happen at least two times during my commute to work (25 minutes), oftentimes as many as five times. When I am actively in a phone call, the disconnects seem to be more frequent. It has a timer on the display that shows how long the phone call has been active through the car, and it rarely gets above 3 minutes before the call gets routed back to the phone's speakers while the bluetooth reconnects. The strange thing is that my wife's LG G4, also AT&T, has absolutely no connection issues at any time. I switched phones with her for a week just to confirm since I'm the one generally driving this car, and I didn't have the car drop the connection to the phone even once. Before that week, her phone would have occasionally been used when we were both in the car and she wanted to listen to music through her phone, so it had been connected to the car for more than a week.
I factory reset the phone just to see if there was a strange software issue causing the problem. After the factory reset, the phone and car had a steady connection with no drops for about a week. When the problem came back and was obviously just as bad as before, I tried another factory reset. Once again, the connection stayed steady for about a week before I would get disconnects again. At this point, I contacted AT&T, who replaced my phone thinking that it could be a hardware issue. A week after getting my replacement, the issue popped up once again.
Besides factory resetting, which is the only thing I've found to fix it at least temporarily, I have tried a few different troubleshooting steps. I have cleared cache using the storage screen in the settings menu. I've deleted the phone from the car's connection list. I've re-paired the phone to the car without giving permission for contacts or messages. Also tried to just do a simple reboot of the phone, as well as turning bluetooth off and back on. None of these have any effect on the connection issues once they start coming up.
I can take the car to Honda, but judging on the fact that my wife's phone works just fine in the car, I'm convinced that it is somehow an issue with the software on my phone. My phone is not rooted, and is currently running Android 5.1, S/W H81010o, Build LMY47D.

My guess is hardware problem. My G4 seems to do the same thing with my Jaybird X2 headphones. I've had Jaybird swap them and I'm having the same exact issue of disconnect as with the previous set. I doubt I'd get two bad sets, so its gotta be something hardware related. Sorry I wasn't any extra help. I'm just searching to see if anyone else is having my issue.

My hunch would be whatever the BT protocol is that's being used to pair the devices. Or possibly just an isolated hardware incompatibility. I'm on my second G4 (totally separate reason from BT), and neither has had issues with pairing or staying paired. Even if I were to pause or altogether stop playback of audio, the connection remains stable for me. I pair mine with a Sony BT speaker, a Kinovo receiver for streaming to my car stereo, and even a receiver attached to my Yamaha A/V receiver at home. No issues whatsoever.
For what it's worth: I use PowerAmp Pro when I stream, almost exclusively.

upyouratrix said:
My guess is hardware problem. My G4 seems to do the same thing with my Jaybird X2 headphones. I've had Jaybird swap them and I'm having the same exact issue of disconnect as with the previous set. I doubt I'd get two bad sets, so its gotta be something hardware related. Sorry I wasn't any extra help. I'm just searching to see if anyone else is having my issue.
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The strange thing for me is that my wife's LG G4 (now 6 months old) works fine in my car under the same circumstances, but I've had 2 LG G4's of my own that essentially showed the exact same symptoms almost immediately. I'm leaning far more towards it being software, with whatever glitch not being present immediately after I factory reset but shows up within a week on my Google profile. My guess is that it's related to the phone related data transferred to the car since it stays connected just fine during media playback but disconnects soon after the media stops, but I can only block contacts to test that theory.

Related

Bluetooth issues on 38R?

I've noticed that ever since I upgraded to 38R I keep getting disconnected from my bluetooth car stereo. When it disconnects the Bluetooth icon on the OPO goes grey. It looks like the Bluetooth module is crashing and then getting reset by the OS. I just got done with a 30 minute drive and it happened 3 times. Has anybody else noticed anything funky with the Bluetooth stack?
I've also had the phone itself hard crash several times. Not sure if 38R is ready for prime time.
I'm not running anything custom, just pure 38r on a rooted/twrp device. No exposed or other mods.
I updated manually last night and this morning on the drive in, I had it suddenly switch from my Ford's Sync system to the internal speaker. The dash display showed the phone was attached and when I switched from Pocket Casts to Play Music, it reflected what was playing, but the sound came out of the phone, not the car stereo. I went into the settings and toggled music off and on, switched Bluetooth off and on, then switch the stereo to AM radio then back to Bluetooth and it behaved properly.
I was using Waze which keeps the screen on and things were fine until I got off the freeway and shut down Waze. The screen shut off after a minute as normal, but when I double-tapped the screen to wake the display up, the audio dropped from the stereo and started playing from the phone. Hmmmm. I unpaired Sync and deleted the OPO from the car's side and I re-paired the phone.
It seemed OK until my drive home just now when once again, tapping the screen to wake it up cause the audio to drop back to the speaker. Since I don't use nav apps all the time, this is clearly an unacceptable bug that makes me wonder HTF they're beta-testing. It's nice that the GPS doesn't seem totally broken and the touchscreen goofiness is gone, but being unable to maintain Bluetooth connectivity for media is a huge gaffe.
Ok, I'm still trying to figure out what is going on here. I restored my TWRP backup from 33R and I had two bluetooth crashes on the way home today. Could there be a firmware update that is causing this that would not have been rolled back as part of the restore? I've read online that there is no new radio in 38R? Is there something else causing it?
I ran the full 33r factory image and it fixed the Bluetooth issues. I ran that way for a couple of days and had no BT problems even on a 2+ hour drive. I did a clean 33r to 38r OTA and within the first 30 minutes in the car had a BT freeze and disconnect. Its pretty clear, at least with my device, that there is something wrong with the BT stack on 38r.
I have little different but seems to related with BT.
When BT is enabled, my wifi performance drops significantly. I tried to remove all paired devices and reset BT config, but nothing really fixed the issue. I need to turn off BT completely, if my wifi speed goes down. I'm running 38R. I don't think I noticed any issue on 33R.
https://forums.oneplus.net/threads/...with-cell-data-turned-on.143815/#post-6381709
DirkBelig said:
I updated manually last night and this morning on the drive in, I had it suddenly switch from my Ford's Sync system to the internal speaker. The dash display showed the phone was attached and when I switched from Pocket Casts to Play Music, it reflected what was playing, but the sound came out of the phone, not the car stereo. I went into the settings and toggled music off and on, switched Bluetooth off and on, then switch the stereo to AM radio then back to Bluetooth and it behaved properly.
I was using Waze which keeps the screen on and things were fine until I got off the freeway and shut down Waze. The screen shut off after a minute as normal, but when I double-tapped the screen to wake the display up, the audio dropped from the stereo and started playing from the phone. Hmmmm. I unpaired Sync and deleted the OPO from the car's side and I re-paired the phone.
It seemed OK until my drive home just now when once again, tapping the screen to wake it up cause the audio to drop back to the speaker. Since I don't use nav apps all the time, this is clearly an unacceptable bug that makes me wonder HTF they're beta-testing. It's nice that the GPS doesn't seem totally broken and the touchscreen goofiness is gone, but being unable to maintain Bluetooth connectivity for media is a huge gaffe.
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Click to collapse
I'm having this exact same issue since upgrading to 38r. Bluetooth audio works fine until screen goes off and I turn it on again. Then audio comes out of the phone, but Bluetooth icon is still lit up and otherwise still connected to the car. VERY annoying.
Sent from my A0001 using Tapatalk
Yeah... Right now when I get into the car, audio plays though the speaker (despite bluetooth connection) unless I open Play Music specifically. Somehow that does something that also fixes other apps (Slacker, book readers, etc).
menos08642 said:
I've noticed that ever since I upgraded to 38R I keep getting disconnected from my bluetooth car stereo. When it disconnects the Bluetooth icon on the OPO goes grey. It looks like the Bluetooth module is crashing and then getting reset by the OS. I just got done with a 30 minute drive and it happened 3 times. Has anybody else noticed anything funky with the Bluetooth stack?
I've also had the phone itself hard crash several times. Not sure if 38R is ready for prime time.
I'm not running anything custom, just pure 38r on a rooted/twrp device. No exposed or other mods.
Click to expand...
Click to collapse
I'm on 44S, and have a similar issue. Had the issue since 38R though. Bluetooth stays connected to my car fine if I'm not using the OPO or if I'm just streaming music. But in phone calls, it drops the bluetooth all the time. Really really annoying.
menos08642 said:
I ran the full 33r factory image and it fixed the Bluetooth issues. I ran that way for a couple of days and had no BT problems even on a 2+ hour drive. I did a clean 33r to 38r OTA and within the first 30 minutes in the car had a BT freeze and disconnect. Its pretty clear, at least with my device, that there is something wrong with the BT stack on 38r.
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Click to collapse
I'm having same problem. Disconnects but just on calls and this happens with my BT headset. This doesn't actually happen on my stock Nexus 5. I'm thinking CM must be using different BT drivers? It's been the same on 33 and 44. I'm betting it carries to 5.0. If I don't find a workaround I may be forced to go to a different ROM. Just have no idea which one may be unaffected?
any fix for this?

Idol 3 Bluetooth + Wifi while driving or changing Wifi

While driving bluetooth stops or some time lag voice if wifi is on. same issue noticed without wifi enable also but very less.
It seems whenever wifi changes to different network or connects or disconnects bluetooth is loosing or lagging voice.
Where as if i put it on speaker i can hear sound from speaker. I tried 5-6 different bluetooth and having same issue. i got replacement of phone also but same issue with new phone also. I could verify with older phone and it seems issue is only with Idol 3. Is any one else facing similar issue?
I tested this using a Bluetooth headset, and I am unable to replicate it. Turning WiFi on and off has no noticeable effect on playback via a the Bluetooth headset. Unfortunately , I have no way to test this while driving .
stl1859 said:
I tested this using a Bluetooth headset, and I am unable to replicate it. Turning WiFi on and off has no noticeable effect on playback via a the Bluetooth headset. Unfortunately , I have no way to test this while driving .
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This issue is mainly happening while driving. It seems like while driving phone tries to goes from LTE to different modes and same with wifi as it tries to connect to different wifi. In this process it starts to lags voice on bluetooth and in few cases sound get disconnected.
Are you listening to music on your phone or streaming?
I haven't had any issues while driving using both Google music and slacker. Those are the only two streaming apps i use tho. I leave my Wi-Fi on all day. My deck is a Bluetooth pioneer unit, though the model number escapes me at the moment. I'm on T-Mobile BTW.
I don't drive anymore but I stream Rhapsody overnight onto my BT speakers and it never has conked out on me yet. There was one time I did lose the BT connection to the speakers before I did the factory reset but no issues with the BT since.
Issue is not with listenting music, it is during call through bluetooth while driving and having wifi and bluetooth both on.
OK I'll test that later on today. How often/with what frequency does it happen to you?
psu2fan said:
OK I'll test that later on today. How often/with what frequency does it happen to you?
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Almost 2 out of 3 attempts i am having this issue. even now in home i started call on bluetooth when wifi was off, then just put wifi one during call and voice from bluetooth started to get blurry and then other party could not hear me. and i had to disable wifi and then disable bluetooth and then on bluetooth again in phone.
Seems like issue is happening when phone is trying to connect to wifi and call is on bluetooth...
airplane mode on, wifi and blutooth on, LG HBS700 oem + netflix = audio lag. firmware update did not help. not ready to switch from s4 just too many quirks.
pepper454 said:
airplane mode on, wifi and blutooth on, LG HBS700 oem + netflix = audio lag. firmware update did not help. not ready to switch from s4 just too many quirks.
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I do not have Netflix - but I tested with HBO Go - and YouTube - with airplane mode , WiFi and Bluetooth - And I am not seeing any audio lag - or audio interruption when switching from speakers to Bluetooth mid session. I am using Arctic P253BT headphones.
Alright I did a call today. It was only 5 minutes long but didn't notice anything. I'll try doing what you did starting a call in my driveway and turn WiFi on/off repeatedly at various time intervals.
I got replacement, but i can still see the issue with new phone also...
attitude_it7 said:
I got replacement, but i can still see the issue with new phone also...
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Click to collapse
Sorry, my testing is put on hold as I had to send the device in to get a new screen (cracked). I couldn't get it done before because my wife kept stealing my car
I'm having kinda' the same problem. The thing is everytime I connect/disconnect there's a general lag in the phone! after one minute or so, it starts working ok
jcipactli said:
I'm having kinda' the same problem. The thing is everytime I connect/disconnect there's a general lag in the phone! after one minute or so, it starts working ok
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It's possible the bluetooth is unreliable because the phone gets busy as you indicated...I posted a couple of apps in the idol 3 apps section that help reduce lag and may help this...
Something I've done has made my bluetooth totally unreliable....whether linked to car or home phone system I can answer...talk for a few seconds and then it transfers the call back to the cell instead of the bluetooth device. I'll have to go back through my backups and find a version that doesn't do this.
I have demonstrated the same effect with my bt device (lg). When switching wifi networks bt microphone stop receiving so other party cannot hear me and the audio begins to break up and lag. I can switch off bt then back on and am fine till next wifi switchover. I was hoping the update from Alcatel would address this, was not the case. ;(
I also had the same kind of issue while listening music in car using Bluetooth, strangely it is happening when the WiFi try to connect to open WiFi available. And when that open WiFi is not able give internet accesses, then the phone just get stuck for some time. I have these issues frequently I need to restart my phone
I just purchase Alcatel Onetouch Idol 3 and and am having similar problem. I had a Plantronics M50 connected and people complained that I was breaking up and they couldn't hear me and it happened on my end sometimes too. When I'm calling someone, the ring will be normal at the beginning of the ring and then it will fad out at the end of the ring. Store rep told me this was normal. Has never done it with any of my other phones. Bought another bluetooth to try to determine if it was the bluetooth or the phone. Bought the Plantronics E50 and the same thing happens. Alcatel says it's the bluetooth and Plantronics says it's the phone. Betty at Alcatel also says the Plantronics bluetooth are not compatible with the Alcatel, however, the store sells the Plantronics Marque II to use with the Alcatel. Anyone have any suggestions or having the same problem?
I'm having the problem in car on bluetooth where the caller sounds like they are underwater and garbled and I'm told I do too. It comes and goes, very frustrating. I tested another Android and no problem.
skisom said:
I just purchase Alcatel Onetouch Idol 3 and and am having similar problem. I had a Plantronics M50 connected and people complained that I was breaking up and they couldn't hear me and it happened on my end sometimes too. When I'm calling someone, the ring will be normal at the beginning of the ring and then it will fad out at the end of the ring. Store rep told me this was normal. Has never done it with any of my other phones. Bought another bluetooth to try to determine if it was the bluetooth or the phone. Bought the Plantronics E50 and the same thing happens. Alcatel says it's the bluetooth and Plantronics says it's the phone. Betty at Alcatel also says the Plantronics bluetooth are not compatible with the Alcatel, however, the store sells the Plantronics Marque II to use with the Alcatel. Anyone have any suggestions or having the same problem?
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Click to collapse
There's a problem with the phone. It happened after the last Android update. My bluetooth was fine until marshmallow. It's so bad I went back to my Galaxy S4. I loved the Idol for just about everything, but horrible bluetooth. People can't hear you, it's a deal breaker.

Bluetooth Guru for car connection

Hi, I've been having some fairly big issues with my in-car Bluetooth and phones. I have a 2013 Subaru WRX with the stock stereo which is made by Clarion.
I first started experiencing problems with it about 2 years ago: I would be driving along when all of a sudden my phone would randomly disconnect from my car while I'm talking, listening to music or just had the GPS running (or a combination of these). Oftentimes my car stereo will spaz out once it disconnects and will actually freeze (all buttons are non functioning, including steering wheel controls, power button, am/fm buttons, volume, etc) and take many minutes to reset the connection or it won't do anything at all (the stereo says, "please wait" or "paused" or will get hung on the song title that was playing when the phone disconnected) and my phone won't reconnect to it - I'll have to restart my car. Sometimes the stereo will reset and simply won't reconnect to my phone.
The kicker is that it's an intermittent problem, but still happens semi-frequently for periods at a time then it seems to get better. I've tried deleting my paired phone list in the car and on the phone, I've tried formatting my phone and nothing worked. I even brought my car into Subaru to diagnose the problem because I feel it's a car issue and they claimed it worked with their own phone which I feel is BS because they didn't want to fix it while the car was still on warranty, but that's another story! They said they couldn't fix it because they saw no problem (couldn't reproduce it) even though I provided them with video and pictures of it occurring.
This first started happening with my unlocked, stock, HTC One, m7 (currently running lollipop) . I thought there was a chance it could be related to an app or the OS but was not able to diagnose or isolate the issue. I just recently bought a Nexus 5x (marshmallow), unlocked, stock, thinking if it was the phone then this would fix the problem. It actually seems to have gotten worse with the frequency, however I've noticed that the phone is better at pairing with my car after the connection is lost. I still can't reproduce this on a consistent basis.
Can anyone suggest some possible causes and fixes? I'm hoping someone here is a Bluetooth Guru!

Bluetooth is practically unusable, what gives?

Fully stock OnePlus 8 - global unlocked version. Current Oxygen OS build is stable OTA 10.5.9.IN21AA.
My phone will not connect to my aftermarket JVC car stereo. I had no problems with my previous phones including my OnePlus 6T. Up until today I had been having a lot of frustration when getting into the car, turning it on, and the phone said it was connected to the radio, but the radio showed it was not. I would have to go into the bluetooth settings on the OP8 every time and de pair then re pair them for it to work. Sounds like first world problems, but having to do it every time the car is started when it should just automatically connect to a remembered device was quite frustrating. Today the problem actually got worse. I went to connect my phone, as per the usual I had to de pair and re pair the radio and it showed as paired. So I loaded up Amazon Music and started playing, but the audio didn't come from the speakers, it came from the phone only. I went into the bluetooth settings for the JVC radio and tried untoggling and toggling "media audio". No dice. Tried rebooting the phone, still no dice. Turned the radio off after saying some choice words and drove in silence.
Then tonight I was outside cooking on the grill and tried to connect the phone to my JBL Charge 3 speaker. It did the same thing. It connected but music didn't play from the speaker, it played from the dang phone.
I have never had a phone do anything like this, and frankly am about to return the dang thing as much as I like the phone's performance I have too many devices that are bluetooth that I use daily to have a phone that is unreliable with those devices.
Has anyone else had a similar problem or have any ideas on something I can try?
Wanted to post an update. I emailed OnePlus and they offered a suggestion that seems to have solved the problem.
1. Network reset:
Open the 'Settings' app on your device > Navigate to 'Backup & reset' > 'Network reset' > 'Reset' Note: This will erase all passwords of connected Wi-Fi networks.
After performing the Network Reset my devices pair as expected.
I am a new owner of the OnePlus 8T 5G and I am very dissatisfied. I plan to contact Sprint/T Mobile today to see if there is something I can do to get a refund or exchange. Today's problem is that I cannot connect to my bluetooth speaker. It took me several tries to connect it to my Subaru and now it will not pick up this speaker. Why is this so complicated? I am also very unhappy with the amount of ads that appear on my phone, even on the lock screen. If this is what 5G means, count me out!!!!

Bluetooth connection persistence issue.

Has anyone noticed this? I have a Plantronics Voyager 5200 earpiece I use for making calls and doing Meets in Google for work. My previous phone, the 3A, would remember this device and reconnect when I would power it on. Now that I have the 4A, I have to manually connect it. Not a huge deal at this time, but more of an annoyance. I've gone in the bluetooth app and cleared the cache; haven't cleared the storage yet. That might be my next try. I do know that at times with the 3A, it wouldn't see BT devices until I cleared that cache.
Edit: likely the device itself I think after getting same make and model of earpiece and it worked ok.
I might just make a new topic but I've been having this kind of issue almost since day one. The bluetooth will connect but out of nowhere it will pause playback as though disconnected. Sometimes the the headphones or car that it's connected to will be able to restart playback but sometimes I have to go back to the phone to get it going again. Happens with youtube, pandora, spotify and as I mentioned both the car and headphones.

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