:crying:
Hello, I've got an issue, that is not SW related, but rather HW related.
Well, here's the story. I went to beach, took a photo, sent it via whatsapp to my friend. Everything was fine.
Then I put my phone in bag. 30 mins later, I took it out and wanted to take a picture. But the picture was blurry, it's like all the time blurry. Tried to reboot, did even a factory reset. The issue still persists. It looks like some dirt got behind my camera lens and that's why it's not focusing anymore on objects that are more than 30cm away.
In this picture(DSC_00002) you can see how the focus works, if the phone is like 30 cm away from the glass.
And this(DSC_00003) is a close up shot, a lot better. You can get clear photos, with excellent detail.
Another detail I can add, that when I try to focus objects that are more far away, the camera somehow focuses on the middle only. Like a circle in the middle, just like a bubble effect. I can't even show how weird it is. 0_o
Updated. I added a picture of the lens. You can see at the bottom on the lens, inside, there's a little white dot right next to the reflection of light. I think that may be the cause? How can something like that get even behind the lens cover?
Anyone could tell me, if my lens are damaged or it could be a tiny piece of dirt behind my camera lens? Because when you look at the lens in sunlight, you can see a little particle over the lens. And that may be the problem, why the focus is broken. I just don't get it... The phone was supposed to be dust proof. And it was supposed to be sealed in all ways. It was once taken to a repair shop, to change the LCD, because it had USB burn marks and so on. And there it might be not sealed tightly enough. But that's the front screen, which got replaced, not the back of my phone. The phone even doesn't qualify for the waterproof test. It just shows that it's not waterproof. Even if I tested the pressure levels in my phone. Should I take it back to repair shop.
Thank you in advance.
Madzix
Related
I rarely take pictures with my sensation but the other day my wife and I were out and I decided to take some pictures when i noticed a dot on the screen. Initially i thought the dust was on the outside of the lense so I simply tried blowing it off, then I tried wiping, then figured out it has to be under the lense. I know for sure its dust because when i zoom in on the camera it looks like a big ass black cotton ball. How do I get this one speck of dust out from under the lens ? I think I can take a duster can to it but is there a way to take the lens off then place it back without any damage?
thanks in advance guys
I have the same problem. Came here hoping there is solution
I've heard some people removing the lense with a tiny screwdriver.
If you look at the top right of the lense, there's a tiny gap where you should be able to remove the uppest lense.
Even though it might sound possible, this operation requires a lot of caution. Personally, I wouldn't recommend doing this as it probably voids your warranty.
Htc should be able to solve this problem for free, as dust shouldn't be able to get inside the camera.
Sometimes in low indoor lighting I noticed some dark blobs that appear on the camera. They look like rather large particles scattered throughout the frame. I was suspecting maybe dust in the lens but I've seen a similar thing with my friend's Nexus 4 when is directly cast in sunlight - similar to when you look under a microscope and your hair eyelashes are in the way. Another thing I suspect it could be is some interference from the shiny black plastic ring within the camera lens (not the silver ring outside), as it appears to be made of a rough plastic-like material.
Sample (there are many more depending what angle the light is shining): https://www.dropbox.com/s/zm8h9jp3jhdy726/DSC_0476.JPG?dl=0
Has anyone experienced this as well?
Note that the lens/camera module that was replaced by Sony in Taiwan due to the left blur problem. They assured me that the phone was still waterproof. Unfortunately I am no longer in Taiwan so I can't get it repaired. In most situations the blobs are not visible but I do notice them when I'm filming in my room and the camera appears to be trying to pick up more light.
hmm, now that i look at my lens, i it appears there is a spot on the actual camera lens behind the main lens cover. Either dust got in during the lens replacement process, or it somehow got in later. So much for IP68 =/
Can you send it back and get a new device?
Lambo16 said:
Can you send it back and get a new device?
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Click to collapse
Nope, I bought it in Taiwan, and am studying overseas now. Perhaps next time I go to Taiwan I will turn it in. It's not a huge problem as none of my outdoor photos seem to have this problem - I only noticed it in videos I filmed in my room indoors with a certain lighting or flare (if you cover the light a bit it's gone, like you have a lens hood). It's not as obvious as previous reports of dust in the Xperia Z lens etc.
I looked into it with a magnifying glass and it does seem like there is at least one speck behind the lens cover.
Maybe there was some dust or paper in my pocket that somehow got in, but I had the phone in a case, and there's a rear protector film I applied that goes around the lens
Hi everyone !
Since last week I own a xperia Z5, and I'm fully satisfied of this phone ! No problem encountered excepted yesterday.
I was looking at the back of my Z5 when I saw a little stain on the glass of the camera, I didn't pay attention, I thought it was some kind of dry water stain nothing more, today I look back again and the stain spread a little bit on the glass of the camera ! I decided to wash it with Q-tip and guess what ? The stain spread more ! So I've stopped and I leave my phone like this for the time being. Just to be clear, this not seems to be neither water stuck inside the glass nor a scratch,this only seems to be an uncleanable stain, also the phone keep taking some pretty good photos like there was nothing on the glass. That's just a aesthetic problem.
So I came here to see if someone has the same issue and if you can help me to fix this. I'll put some photos later, thanks everyone !
It's not a stain, it's the UV protection layer of the camera peeling off and using the qtip only made it peel even more. Not that big of a deal, you'll just get more intense reflections if you try to take pictures in bright sunny areas. Can compensate with manually adjusting the exposure and stuff.
If you don't have issues with it just leave it alone, if you get problems with the camera auto focusing or blurry images then you might want to peel it all off with a qtip and some toothpaste.
Some of the services are replacing the back panel under warranty for this issue aswell, might want to check your area and see if that's true for you.
Thanks for your Reply !
As you said it ain't big deal, i can live without it doesn't bother me (i'm not gonna change the back panel or if i do it's only because the problem become bigger) , but now i just want finish what i've accidentally begun and fully remove the UV layer (Blurry images, and Blue tint now and then ) .
Are you sure that the toothpaste will make it ?
Because right now on my camera it looks like a "sugar stain", i don't know how can i describe it , and taking a photo will lead nowhere because we barely see the "stain".
Either way i assume that you know what i'm talking about .
One last question , if i totally remove the UV layer , does my camera will look like before or it will be visible ?
Thanks again for your help
Yes toothpaste will do just fine, just gently rub the glass with a q-tip, rinse and repeat until all the coating is gone. Make sure you don't press too hard, don't want to scratch or break the glass. The camera will look clean afterwards. e.g. no more stained look.
Like I said you'll have brighter reflections on objects afterwards, like the sun reflecting in the water or on a car, but not that big of a deal.
The blue tint is not related to this, it's just due to Z5's software apparently, maybe they fix it on 7.0, fingers crossed.
I've rub a little bit with toothpaste and Q-tip, now the layer take all the camera Glass, guess I need to rub again, my photo are more and more blurry due to the extension of the layer. When we look at the glass on the sun it look like a rainbow and there is still some stain, I'll keep going, hope I'll fully remove the last stain .
Thank you very much
Ok so I come back one last time, I've got removed a lot of stain but some of them remain impossible to remove. The photos are more and more blurry so i've got called my seller, and he says that I can send back my Z5 to him and he'll give a new one for free.
This message is for you who have the same problem than me, if you have the UV layer peeling off, do not try to remove it, it will be worst, either you try to live with or send it back, your warranty will not be used and you'll get a new phone for free (don't know if it's the same everywhere but here in France that's the case).
Thanks for your support and your advices !
Hi guys! Just got my pixel 2 xl, amazing and all, screen is fine, but there is always something wrong! As you can see in the picture, that little spec of dust is inside the camera. It doesn't show up on camera, so I don't really know what to do. Would you rma it or not? I really just feel too lucky for the screen! https://imgur.com/a/F6Yi9
Are you absolutely certain that it's dust and not a nick or scratch?
Just as a comparison, I have a professional camera and after using it a while I ended up with dust in the viewfinder. No matter how careful I was, and despite the fact that it's sealed against the elements and I didn't change the lens, it still ended up with some specks (The sensor cleans itself, but the viewfinder accumulated some bits of it). If it doesn't harm the photographs you take, then it's just a matter of personal opinion whether it bugs you or not.
I was worried about possible dust inside top corner left main camera sensor (as you can see here https://youtu.be/2KfBsb_qEeE)
Seems to be fixed by nice redpoint73 answer, and after checking again, this isn't a piece of dust (maybe part of OIS mecanism).
Thanks again.
I'm a photography enthusiast (DSLRs, and now moved to a full frame mirrorless camera), and what I can tell you is NOT to be concerned about a single speck (or even several) of dust, if that is even what it is. A single speck of dust (or a few) will never show up on photos or video.
Here are a couple interesting articles from a popular website for renting camera lenses (Lensrentals.com):
First article is about the effect of dusk or scratches on a lens. When you look at the example photos taken with a "fairly bad" lens, they do seem pretty soft/blurry. Then you scroll down to see a picture of what the lens actually looks like, and it's pretty funny. I won't give it a away, it's better viewed yourself. But the point is that a lens can be in really rough shape, and still take decent photos. And even the lens in question, they had to try very hard (very specific circumstances) to get the "scratches" to show up in the photos:
https://www.lensrentals.com/blog/2008/10/front-element-scratches/
Another article, they found an entire house fly inside a lens, and it didn't even affect the photos except when stopped down to f13 (which isn't common to stop down that far) and even then, it was just a shadow, barely visible.
https://www.lensrentals.com/blog/2019/04/removing-fly-from-weather-sealed-canon-70-200mm/
Now, this is a big DSLR lens. And something as big as a house fly would have a much larger effect on a tiny phone lens. But the point being, a speck of dust is not even going to be visible under any conditions on your phone's camera.
Another good example, you can actually take photos through a chain link fence; or fabric mesh such as at a baseball field or other sports. If you get the lens up close to the fence or mesh, and take a photo of a subject far away, you will see that the mesh practically disappears. This also works taking photographs through some very dirty or scratched glass, such as exhibits at a zoo. If you can get the lens close up to the glass, even really dirty/scratched glass becomes nearly invisible. Same exact principle for dust on the lens. Since it is so "close" to the lens, it is not going to be visible. And anything on the lens has to get pretty bad, before it has any effect on the pictures. Really dirty/greasy glass on the camera phone's lens does make a difference - but you practically have to have a layer of dirt or grease.
I do have an old HTC One (M8) that has quite a few specks of dust on the inside of the back camera lens. Don't know if dust was getting inside somehow (that seemed to be the case). It looked pretty bad (looking at the lens) after using the phone a couple years - usually carrying it in my pocket. Maybe dozens of specks of dust on the inside of the lens - not just one or a few. But I can still not see any affect on the pictures.
Thanks for your long answer.
I'm not worried about it anymore, thanks to your thoughts, but also after that I'm pratically sure that it's not a small piece of dust.
Thanks again
basongwe said:
Thanks for your long answer.
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You're welcome. Although there is a button for that (thanks).
Also, please don't change the thread title like you did to "Solved" and delete the original content. This is really bad forum etiquette. It may be "solved" for you. But others may have a similar question or issue. A thread is never truly "solved" or "closed" (for everyone) in my opinion, as others may have additional information, questions, opinions, etc. And having a descriptive title (and keeping the original post) helps others find the info, know what the thread is about, etc.
If everyone did this, the forum would be full of empty threads, and the whole forum would be useless.
Please change the thread title and top post back to what you originally posted (as best you can remember, doesn't need to be perfect).
^agree, keep original title intact! Cheers
@basongwe I hope you don't mind as suggested by @redpoint73 and @galaxys but I've re-established the title of this thread as it was provided by you the last time.
I've done it too but thanks
redpoint73 said:
I'm a photography enthusiast (DSLRs, and now moved to a full frame mirrorless camera), and what I can tell you is NOT to be concerned about a single speck (or even several) of dust, if that is even what it is. A single speck of dust (or a few) will never show up on photos or video.
Here are a couple interesting articles from a popular website for renting camera lenses (Lensrentals.com):
First article is about the effect of dusk or scratches on a lens. When you look at the example photos taken with a "fairly bad" lens, they do seem pretty soft/blurry. Then you scroll down to see a picture of what the lens actually looks like, and it's pretty funny. I won't give it a away, it's better viewed yourself. But the point is that a lens can be in really rough shape, and still take decent photos. And even the lens in question, they had to try very hard (very specific circumstances) to get the "scratches" to show up in the photos:
https://www.lensrentals.com/blog/2008/10/front-element-scratches/
Another article, they found an entire house fly inside a lens, and it didn't even affect the photos except when stopped down to f13 (which isn't common to stop down that far) and even then, it was just a shadow, barely visible.
https://www.lensrentals.com/blog/2019/04/removing-fly-from-weather-sealed-canon-70-200mm/
Now, this is a big DSLR lens. And something as big as a house fly would have a much larger effect on a tiny phone lens. But the point being, a speck of dust is not even going to be visible under any conditions on your phone's camera.
Another good example, you can actually take photos through a chain link fence; or fabric mesh such as at a baseball field or other sports. If you get the lens up close to the fence or mesh, and take a photo of a subject far away, you will see that the mesh practically disappears. This also works taking photographs through some very dirty or scratched glass, such as exhibits at a zoo. If you can get the lens close up to the glass, even really dirty/scratched glass becomes nearly invisible. Same exact principle for dust on the lens. Since it is so "close" to the lens, it is not going to be visible. And anything on the lens has to get pretty bad, before it has any effect on the pictures. Really dirty/greasy glass on the camera phone's lens does make a difference - but you practically have to have a layer of dirt or grease.
I do have an old HTC One (M8) that has quite a few specks of dust on the inside of the back camera lens. Don't know if dust was getting inside somehow (that seemed to be the case). It looked pretty bad (looking at the lens) after using the phone a couple years - usually carrying it in my pocket. Maybe dozens of specks of dust on the inside of the lens - not just one or a few. But I can still not see any affect on the pictures.
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Interesting but I clearly had a speck of dirt that showed up in photos on my OP6. I could see it in the lens and was very visible in photos.