ok guys so this might get a little confusing but please bear with me, ive just moved house and with i had to switch from virgin media to BT for my internet which got turned on to day but now i cant update or download any apps from the play store while connected to my internet (i have the new bt home hub 4 if that helps) but if i connect to my neighbors bt open zone all apps download and update just fine?? ive tried rebooting my rooter, removing my gmail account and re adding it and clearing the data from the market too, but it isnt just my t300 it my nexus 7 and my wifes nexus 7 and my htc sensation too, there all doing the same thing.
edit:i just checked my phone and google chrome updated but nothing else so i checked my tf300 and that will update chrome too but no others apps that ive tried will update or download?? any ideas what would be causing this
robgee789 said:
ok guys so this might get a little confusing but please bear with me, ive just moved house and with i had to switch from virgin media to BT for my internet which got turned on to day but now i cant update or download any apps from the play store while connected to my internet (i have the new bt home hub 4 if that helps) but if i connect to my neighbors bt open zone all apps download and update just fine?? ive tried rebooting my rooter, removing my gmail account and re adding it and clearing the data from the market too, but it isnt just my t300 it my nexus 7 and my wifes nexus 7 and my htc sensation too, there all doing the same thing.
edit:i just checked my phone and google chrome updated but nothing else so i checked my tf300 and that will update chrome too but no others apps that ive tried will update or download?? any ideas what would be causing this
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Your ISP. Its either their modem or their provisioning. Call them and explain it works on your neighbors wireless but not your new one. 100% their issue.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
I can't connect to Google play store/Gmail or Google Now on my nexus 5 via Wifi. None of the older topics about the same problem helped. It seems to work on my mobile network. It started completely randomly, the only thing i installed was Lookout security (but i'm not sure if it started after that) Then i uninstalled it, but it did not work as well. I had stock unlocked Nexus 5, was planning on installing cyanogenmod so this was a perfect chance to do so, and get a fix to the problem. Surprisingly, even unlocking, rooting, installing CM did NOT solve the problem.
Google play says no connection
Google Now says sing in error
Gmail says no connection
Google+ is working though.
Since even installing custom ROM did not help, you can be sure i already tried clearing the caches/data and all of the simple steps.
Any ideas?
You said that you can't connect on wifi, so I assume that you can do so on your mobile data connection?
PhilipTD said:
You said that you can't connect on wifi, so I assume that you can do so on your mobile data connection?
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Yes everything works on mobile connection, only my google play installed apps list seems to be constantly loading without showing my apps.
Google now, gmail, everything works on mobile. Other family members on the same wifi don't have any problems accessing their apps.
I fixed the problem in case anyone else gonna have the same issue try this: open your wifi settings, hold on your current wifi connection, select modify, check show advanced options and select proxy to "none"
I have searched the forum and other sites and nothing has worked. It started last night and I still cannot connect to the Google play store. I have cleared cache, uninstalled updates, removed my google account, checked the time settings, etc. I am stock rooted with xposed and gravitybox. I cannot connect on wifi or Lte. It also didn't work on a friends wifi. Does anyone know how to fix this?
Sound like a Google server issue. Could your friend connect?
Also, check your apn settings
Sent from my Nexus 5
I just checked my wifes phone and it connects without a problem.
joshpdavis80 said:
I just checked my wifes phone and it connects without a problem.
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now, my phone works! Thankfully, I didn't do a data reset yet.
joshpdavis80 said:
now, my phone works! Thankfully, I didn't do a data reset yet.
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Did it just start working or did you do something particular? Currently having this issue. Thanks.
Play Store No connectivity work around
natefish said:
Did it just start working or did you do something particular? Currently having this issue. Thanks.
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This is what I am doing as a work around if clearing, uninstalling, or factory reset does not work
http://forum.xda-developers.com/showthread.php?t=2681463
I have a moto g 8gb. It is rooted and i am using infusion custom rom (and have been for the past month). Yesterday, my wifi started being faulty. It works perfectly (though a bit slowly) for internet browsing on google chrome, and i can send hangouts fine. However, when i try to download or update an app from google play store, it doesnot download. It tells me it is downloading but after about 5min it says could not download. I also cannot connect to the internet in any games eg. candy crush and my instagram feed does not refresh. This occurs at home and work so i know it is not the wifi provider. Also, when i switch to 3g the apps begin downloading straight away.
I have tried rebooting my phone many times. I have tried lots of wifi fixer apps none of them help. My phone thinks it is connected but only chrome and hangouts works. I tried a factory reset then a TWRP restore to no avail. PLEASE HELP
I can connect to the wifi in my office at work. I can browse the internet with chrome and I can even perform a speed test with the speedtest app. However, I cannot download or update apps from the play store. I can do these things via network data. A co-worker has no problem with her GS6 on the same network. Anyone else having this problem?
Nope. And works fine on other WiFi networks?
Sent from my SM-G935F using Tapatalk
---------- Post added at 12:04 AM ---------- Previous post was at 12:02 AM ----------
Most likely being blocked by firewall or the like but that doesn't explain why your colleague can use fine
Sent from my SM-G935F using Tapatalk
Haven't tried any other network yet, but I will this evening. Also need to mention another co-worker got a GS7 yesterday and is experiencing the same problem as me. He didn't mention another network and I realize that will be an important piece of information.
Would a firewall allow me to browse and speedtest?
Mine has the exact same issue. It simply won't use wifi for apps other than Chrome. I tried doing some recovery mode steps I found on another site, but to no avail. I have tried it on my network at work and then my home network and still the same. I am going by the Verizon store tomorrow to hopefully get it resolved, unless someone in this arena knows what to do.
Same here. Got my S7 yesterday and 1. Play store will not download apps on wifi but I can browse surprisingly. 2. It seems my wifi signal is weak. I have tried using both my 5 and my 2.4 off my router. Same issue. Taking it tonwork today to see how it does.
Update, but no solution. I am able to do everything on my home wifi network. However, my office network WILL allow me to browse with chrome, do a speedtest, DOWNLOAD apps from Amazon. It will NOT let me download or update apps from the play store and it will not let me stream from Pandora.
Does this make sense to anyone?
My wifi issue is a bit different. It seems to randomly connect/disconnect me at work, but my home network is fine. Never had an issue before this phone.
I had a similar issue and a reboot of my router fixed it..The issue was most notable when downloading from the market
Maybe we don't go to work. Problem solved. lol
Had the same problem as you guys, found this on another site posted in 2014 by djsusant - worked for me
1. SWITCH OFF YOUR MOBILE DATA.
2. SWITCH ON YOUR WI-FI.
3. SWITCH ON FLIGHT MODE.
4. RESTART YOUR PHONE. (KEEP ACTIVATED FLIGHT MODE & WI-FI)
5. AFTER RESTART DON'T SWITCH OFF FLIGHT MODE.
6. OPEN GOOGLE PLAY. WAIT FOR OPEN.
SEE IT WILL OPEN GOOGLE APPS
7. NOW YOU CAN SWITCH OFF FLIGHT MODE.
Hope that helps
kmyers8807 said:
Had the same problem as you guys, found this on another site posted in 2014 by djsusant - worked for me
1. SWITCH OFF YOUR MOBILE DATA.
2. SWITCH ON YOUR WI-FI.
3. SWITCH ON FLIGHT MODE.
4. RESTART YOUR PHONE. (KEEP ACTIVATED FLIGHT MODE & WI-FI)
5. AFTER RESTART DON'T SWITCH OFF FLIGHT MODE.
6. OPEN GOOGLE PLAY. WAIT FOR OPEN.
SEE IT WILL OPEN GOOGLE APPS
7. NOW YOU CAN SWITCH OFF FLIGHT MODE.
Hope that helps
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Click to collapse
Thanks , I tried that when I got to work. It didn't help. I found out that I can download and stream from amazon music but I cant download or stream from the play store or pandora. I wish I knew more about networking, I'd check the settings on our routers.
Having similar problem on home wifi. I have reset home router. I can download and update if I turn off wifi. With wifi on I can browse with chrome. Have to keep turning wifi on and off to do things.
have the same issue except it will work at the store I purchased at but not at home. Tried every remedy but factory reboot so far. There is a great signal to the phone at home but won't download any apps. Facebook etc seem to come in but I didn't purchase this phone for FB. Any help will be appreciated as Samsung reps have been no help.
Pandora isn't working on mine either, not sure if it's a wifi issue only as service is very poor here (much worse than the old G3, tradeoff for battery I spose) so cannot isolate the cause. Will do later. The steps above didnt fix it.
No Pandora and not being able to read the SD card from cpu will probably be deal breakers for me if they aren't fixed within the 30 day trial. Shame, because there's a lot to like with it.
I can say just one thing - at least on the 802.11n networks the signal reception is much lower than e.g. on Sony Xperia Z3 compact .... that is little disappointing .... I was kinda hoping that brand new super ultra class phone with a/b/g/n/ac modem will have also super ultra good signal reception ...
I have the edge and I'm experiencing similar issues. I've also noticed that backups and even ones through Google photos will not work on wifi.
My previous response seems to be only temporary. Ive been doing the DNSet app and it works. So it looks like something on googles end, hopefully they fix it soon
I bought a GS7 edge and have faced the same issues. Unable to download/update any apps via wifi at home. Using a netgear AC router. All my other devices work fine. I've tried restarting the router. Didn't help. Tried both 2.4 and 5G connections as well. What's weirder is the phone works flawlessly on other wifi networks (school and the best buy store I bought it from when I went back to talk to them about it, it even worked off a tethering connection off the rep's phone)
Try switching wifi secirity from AES to TKIP. It helped me with S6 wifi issues
UPDATE
ashabaik said:
I bought a GS7 edge and have faced the same issues. Unable to download/update any apps via wifi at home. Using a netgear AC router. All my other devices work fine. I've tried restarting the router. Didn't help. Tried both 2.4 and 5G connections as well. What's weirder is the phone works flawlessly on other wifi networks (school and the best buy store I bought it from when I went back to talk to them about it, it even worked off a tethering connection off the rep's phone)
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UPDATE (3/15/16)
So we were able to fix the issue as of last night by changing the advanced settings of the network we were connected to on the phone to static IP. This fixed the google play app issues but oculus apps still wouldn't download. We then turned off enhanced 4G LTE and that seemed to remedy it. Phone as of now works fine, hoping this doesn't cause anything else but will be talking to store reps about this soon.