Receiving Notifications only through Wifi! - Huawei MediaPad X2

I am receiving push notifications normally on my Huawei Mediapad x2 until it is Idle for an hour or so.. I receive notifications from Whatsapp normally but after an hour of standby (or even less than an hour), I don't receive notifications anymore unless I open Whatsapp by myself, then I start receiving them again normally. Whereas Facebook for example, when I installed it first, I received notifications normally, but then I do not receive any notification from Facebook anymore unless I launch the app manually. But then Will not receive notifications again until I launch it manually again. Several apps behave like Facebook as well. BUT I DO receive notifications from all apps whenever I use Wifi!
Note that all my Notifications settings are normal, and I've set these apps to launch automatically when the system starts up.
I am a newbie to Android, I am not rooted, updated to 6.0 OTA. Please help!

I wish I could help you, but unfortunately, my notifications have been iffy since I bought the phone in Dec 2015. I'm running stock B112.
Gmail seems to provide instant notifications, especially on Wifi, but notifications on Facebook Messenger are always delayed...I usually have to open the app, at which point it refreshes and starts buzzing with messages one by one until the messages are all loaded. Whatsapp is similar, with notifications appearing on the status bar only rarely. Opening up the app however begins to load and display all messages.
I've tried everything I can, including going into the app settings and allowing all permissions, as well as turning off any of the battery life saver features that might be delaying the notifications. No dice.

Talal.k said:
I am receiving push notifications normally on my Huawei Mediapad x2 until it is Idle for an hour or so.. I receive notifications from Whatsapp normally but after an hour of standby (or even less than an hour), I don't receive notifications anymore unless I open Whatsapp by myself, then I start receiving them again normally. Whereas Facebook for example, when I installed it first, I received notifications normally, but then I do not receive any notification from Facebook anymore unless I launch the app manually. But then Will not receive notifications again until I launch it manually again. Several apps behave like Facebook as well. BUT I DO receive notifications from all apps whenever I use Wifi!
Note that all my Notifications settings are normal, and I've set these apps to launch automatically when the system starts up.
I am a newbie to Android, I am not rooted, updated to 6.0 OTA. Please help!
Click to expand...
Click to collapse
I am on B112 on stock unrooted 703L and I don't experience this issue. Make sure you don't close the alp via square open apps button. Huawei kills any app if you do that or close all, even if it's protected

Thank you guys for your support. I have done a Data factory reset, and I still suffer from the same issue when the phone goes into deep sleep, I do not receive notifications anymore from any 3rd party apps. Any other suggestions please?

There's an option in system settings that allows you to keep apps alive, even when the phone has gone to sleep. You need to find that option either in the settings menu, or in the "phone manager app". I've never experience problem with apps that I've "mark/tick" to keep alive.

Aznbull said:
There's an option in system settings that allows you to keep apps alive, even when the phone has gone to sleep. You need to find that option either in the settings menu, or in the "phone manager app". I've never experience problem with apps that I've "mark/tick" to keep alive.
Click to expand...
Click to collapse
I have tried.. All settings are correct but still no fix

I think I have the same problem concerning WhatsApp, Wear Messages for my Smartwach and constant pulse measuring with Mi Band Tools.
All of them are only working when I open them manually and if I don't close them via square button to free my RAM and even then they don't work all the time.
I just recently updated from stock B112 to B211 but it is still the same.
I went through all options in every settings menu but it didn't help.
I also tried the app Phone Notification Fixer No Root with no success.
I don't know what else to do.
Maybe a Custom Rom would help.
I really like this phone but this "bug" makes it pretty useless.

Do you have any 3rd party task killer apps installed? Your apps are getting killed when your screen turns off.
Phone Manager -> Battery Manager -> Protected Apps. Turn ON for all those apps.

No, I have no extra task killer and I already protected all apps. I found another older thread here with people who have the same problem and one mentioned it would be a general Huawei problem with the phone manager.
In the same thread I read that you can protect opened apps in the app drawer (square button) when you pull them down. Testing this at the moment and it seems to do the trick. But I will probably test a Custom ROM tomorrow.

LaVey666 said:
No, I have no extra task killer and I already protected all apps. I found another older thread here with people who have the same problem and one mentioned it would be a general Huawei problem with the phone manager.
In the same thread I read that you can protect opened apps in the app drawer (square button) when you pull them down. Testing this at the moment and it seems to do the trick. But I will probably test a Custom ROM tomorrow.
Click to expand...
Click to collapse
If that works for you then it seems what your original issue is that YOU are killing your apps manually using the square button - read my quote below which I wrote here a few days ago already.
E--Man said:
I am on B112 on stock unrooted 703L and I don't experience this issue. Make sure you don't close the alp via square open apps button. Huawei kills any app if you do that or close all, even if it's protected
Click to expand...
Click to collapse

I already stopped killing WhatsApp etc via Square before but after some time they stopped working again, maybe because of some timeout?
Edit: Here is a link to the thread I mentioned before http://forum.xda-developers.com/mediapad-x2/help/flaw-huawei-phone-manager-recent-apps-t3312462

LaVey666 said:
I already stopped killing WhatsApp etc via Square before but after some time they stopped working again, maybe because of some timeout?
Edit: Here is a link to the thread I mentioned before http://forum.xda-developers.com/mediapad-x2/help/flaw-huawei-phone-manager-recent-apps-t3312462
Click to expand...
Click to collapse
That is MY thread. I was able to overcome this by not killing apps via square button. If you want even better results, make the app a system app

Ah ok, sorry, I didn't look at the usernames. Well than thank you for the help
To make an app a system app I need root I guess?

I have this same issue but it's not restricted to Wifi (read on).
As others have pointed out, there used to be a setting that would allow programs to run in the background once your phone sleeps (screen off), but this was taken out in Marshmallow anyways. Even with it in lollipop the phone still does this. This is a direct consequence of both Android and EMUI, both of which have stringent algorithms intended to manage resources and save power, so that applications get pre-empted after a certain period of inactivity. This affects Whatsapp, Google hangouts, etc. Actually most of my notifications for these apps only show up after I manually launch them. This means I always miss whatsapp and Hangouts calls. ALWAYS!
So long story short, to get your notifications, just open the respective apps (manually) and they should come through (that is until Android / EMUI decide to clear them from memory).
Also, it would help if you avoid closing these apps using the trash icon at the multi tasking UI.
Hope this helps. I know its annoying, but I wouldn't give up my X2 for another phone

shassouneh said:
I have this same issue but it's not restricted to Wifi (read on).
As others have pointed out, there used to be a setting that would allow programs to run in the background once your phone sleeps (screen off), but this was taken out in Marshmallow anyways. Even with it in lollipop the phone still does this. This is a direct consequence of both Android and EMUI, both of which have stringent algorithms intended to manage resources and save power, so that applications get pre-empted after a certain period of inactivity. This affects Whatsapp, Google hangouts, etc. Actually most of my notifications for these apps only show up after I manually launch them. This means I always miss whatsapp and Hangouts calls. ALWAYS!
So long story short, to get your notifications, just open the respective apps (manually) and they should come through (that is until Android / EMUI decide to clear them from memory).
Also, it would help if you avoid closing these apps using the trash icon at the multi tasking UI.
Hope this helps. I know its annoying, but I wouldn't give up my X2 for another phone
Click to expand...
Click to collapse
First off, you can still set apps ad "Protected Apps" in Marshmallow, see my post above. Also, my protected apps don't get killed unless I use the square button (which you referred to as the trash in your post). What other apps are u running that make the OS memory cleanup kill your apps?

A short update from my side:
Switched from stock B211 to KangVIP B211, still had the same "issues".
Tried the advice to make certain apps system apps.
Tried it with a app called "/system/app mover" which is free.
Moved WhatsApp, Android Wear and Mi Band Tools to system apps.
Now everything works like I know it from other phones before.
I can kill every app with the built in taskkiller (square button) and I still get notifications from whatsapp etc. instantly. Mi Band Tools constant pulse measuring also working and so does my smartwatch.
Thanks to all the people here for their guides/hints/etc., otherwise I had to sell my X2.
Don't know if I would buy a Huawei/Honor again tough.

E--Man said:
First off, you can still set apps ad "Protected Apps" in Marshmallow, see my post above. Also, my protected apps don't get killed unless I use the square button (which you referred to as the trash in your post). What other apps are u running that make the OS memory cleanup kill your apps?
Click to expand...
Click to collapse
Pretty much any app that consumes resources. For example: Chrome with multiple tabs, or Mortal Kombat X.
I also want to point out the behavior definitely repro's if I use the little trash icon (its not square, but it shows up when you use the square button to bring up recent apps), but even if I DON'T use it, Android/EMUI will eventually kill off background apps REGARDLESS OF IF THEY ARE IN THE PROTECTED LIST OR NOT.
This causes a problem with apps that need to always run, such as Whatsapp and Hangouts, where incoming texts/calls almost never make it through since the OS/skin decided to recycle their resources.
---------- Post added at 05:09 PM ---------- Previous post was at 05:02 PM ----------
LaVey666 said:
A short update from my side:
Switched from stock B211 to KangVIP B211, still had the same "issues".
Tried the advice to make certain apps system apps.
Tried it with a app called "/system/app mover" which is free.
Moved WhatsApp, Android Wear and Mi Band Tools to system apps.
Now everything works like I know it from other phones before.
I can kill every app with the built in taskkiller (square button) and I still get notifications from whatsapp etc. instantly. Mi Band Tools constant pulse measuring also working and so does my smartwatch.
Thanks to all the people here for their guides/hints/etc., otherwise I had to sell my X2.
Don't know if I would buy a Huawei/Honor again tough.
Click to expand...
Click to collapse
Couldn't get this to work. I installed system app mover and made sure I gate it root permissions. However it keeps complaining about busybox not found. I installed busybox as well, still no dice.
Instead I used Titanium Backup pro version (had to pay $6) and had to reboot after each app (Titanium kept hanging at processing but it worked anyways).
That didn't solve the core problem though. I rebooted the phone, made sure to close all apps, and attempted to dial my number.
Hangouts didn't receive the call because it's not "running". When I manually launched hangouts it complained about having to re-install itself. It then opened the google play store and the only option was to "open" it. Again, it refuses to open and keeps saying it needs to re-install itself.
There has GOT to be a way to get apps to act as services. This alone is forcing me to reconsider the X2 as a viable "phone"....
Thanx

shassouneh said:
Pretty much any app that consumes resources. For example: Chrome with multiple tabs, or Mortal Kombat X.
I also want to point out the behavior definitely repro's if I use the little trash icon (its not square, but it shows up when you use the square button to bring up recent apps), but even if I DON'T use it, Android/EMUI will eventually kill off background apps REGARDLESS OF IF THEY ARE IN THE PROTECTED LIST OR NOT.
This causes a problem with apps that need to always run, such as Whatsapp and Hangouts, where incoming texts/calls almost never make it through since the OS/skin decided to recycle their resources.
---------- Post added at 05:09 PM ---------- Previous post was at 05:02 PM ----------
Couldn't get this to work. I installed system app mover and made sure I gate it root permissions. However it keeps complaining about busybox not found. I installed busybox as well, still no dice.
Instead I used Titanium Backup pro version (had to pay $6) and had to reboot after each app (Titanium kept hanging at processing but it worked anyways).
That didn't solve the core problem though. I rebooted the phone, made sure to close all apps, and attempted to dial my number.
Hangouts didn't receive the call because it's not "running". When I manually launched hangouts it complained about having to re-install itself. It then opened the google play store and the only option was to "open" it. Again, it refuses to open and keeps saying it needs to re-install itself.
There has GOT to be a way to get apps to act as services. This alone is forcing me to reconsider the X2 as a viable "phone"....
Thanx
Click to expand...
Click to collapse
Hi, I just stumbled across a setting which *might* be your problem. Go to Phone Manager -> Battery Manager, and click on the gear icon in the top-right corner which will open a settings menu. You will get the menu in the screenshot below. Make sure the option "Close excessively power-intensive apps" is OFF
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

E--Man said:
Hi, I just stumbled across a setting which *might* be your problem. Go to Phone Manager -> Battery Manager, and click on the gear icon in the top-right corner which will open a settings menu. You will get the menu in the screenshot below. Make sure the option "Close excessively power-intensive apps" is OFF
View attachment 3801444
Click to expand...
Click to collapse
Thanks for the tip. This is already off though and the behavior still repro's.
I'm starting to believe its the Android OS itself. I did a test on an entirely different device running an entirely different OEM skin (Verizon Note 4 running oTA marshmallow) and tried opening multiple games and chrome tabs. Sure enough, even with roughly 200 to 300MB of free RAM, the OS stepped in and killed what it deemed to be "not needed". I should also point out that Hangouts notifications work just fine on the Note 4, which leads me to believe EMUI and its Nazi-like power consumption tricks may also have something to do with this.

Related

[Q] Background processes killed since Lollipop update?

Hi there,
since the update to Android 5.1 and EMUI 3.1 some services like Whatsapp wont work properly.That means for me:
- Push notifications from Whatsapp and Snapchat will only arrive, when I open the app -> sometimes, when I close the app from the task manager or leave it over the night
- Whatsapp forgets the names of my contacts and only shows the numbers (some background service not running?) -> fixable by "updating" the contacts through Whatsapp. Happens at least 5 times a day, even when I'm not closing Whatsapp through the taskmanager.
Every permission I could find is activated, I guess it's some kind of automatic battery saving, which I'm unable to find.
Thank you very much,
Julian
I used to have that problem as well after updating my Honor 6 to EMUI 3.1 based on Lollipop 5.1.
Updating WhatsApp to version 2.12.278 (link in the FAQ section in the official website) seems to improve. However I still have another problem which could not be resolved, I could not change the notification sounds.
gammaanimal said:
Hi there,
since the update to Android 5.1 and EMUI 3.1 some services like Whatsapp wont work properly.That means for me:
- Push notifications from Whatsapp and Snapchat will only arrive, when I open the app -> sometimes, when I close the app from the task manager or leave it over the night
- Whatsapp forgets the names of my contacts and only shows the numbers (some background service not running?) -> fixable by "updating" the contacts through Whatsapp. Happens at least 5 times a day, even when I'm not closing Whatsapp through the taskmanager.
Every permission I could find is activated, I guess it's some kind of automatic battery saving, which I'm unable to find.
Thank you very much,
Julian
Click to expand...
Click to collapse
you need to set your apps to be protected at Settings -> Protected apps to prevent them to be closed automatically by the system
hope it helps
bazsa999 said:
you need to set your apps to be protected at Settings -> Protected apps to prevent them to be closed automatically by the system
hope it helps
Click to expand...
Click to collapse
I have Honor 6 too, don't updated till now. And i have another phone with Android 5.1 with same problem. Is there any third party App like "protected Apps" from Huawei? I don't have any chance do get my backgroundservices running, that unbelievable :crying: who decided this? The Charwoman? I mean, android without backgroundservices = no mor messages in lock screen.
And when i leave app open, battery usage is 4x stronger then background service....
I have runkeeper protected and still after about 1h of usage it simply stops with no errors...
I'm on an early version of DEV (rom), I think I'm going the "stable" route next.
freakzoide said:
I have runkeeper protected and still after about 1h of usage it simply stops with no errors...
I'm on an early version of DEV (rom), I think I'm going the "stable" route next.
Click to expand...
Click to collapse
I have the exact same issue, came across this thread looking for answers. RunKeeper (and I assume any other app as well) is simply killed after about 1 hour. I usually use my phone during walks, to for example take pictures, answer chat messages and whatnot, so I thought the issue could be that I was out of memory and that is why it closed the app. To get to the botton of it, I tried the following steps:
- Reboot the device
- Clear everything from the multitask menu
- Make sure RunKeeper is set as a "protected app"
- Start RunKeeper, begin an activity
- Keep the app open, i e not going back to home screen or opening any other app
- Waking the screen every 5 minutes or so to make sure it doesn't go into some deep sleep mode
Result? After about 1 hour, when I pick up the phone and unlock it the RunKeeper process is simply gone, killed by the system. By the way, for me it's a Huawei Mate S device, but this seems to be an EMUI issue. I'm on EMUI 3.1 (B145 europe, official release). Just thought I'd chip in. This is annoying to the point of being a dealbreaker to ever getting another Huawei until I can confirm it's fixed.
I have this problem constantly. I installed an app called "pnf no root" but it also helps temporarely. I really like my honor 6 [ h60-L12] but this is a really annoying problem. I realize that huawei doing this save battery power, but this is ridiculous. What's the point of protecting the apps if it doesn't do anything in the first place ?
ibnturab said:
I have this problem constantly. I installed an app called "pnf no root" but it also helps temporarely. I really like my honor 6 [ h60-L12] but this is a really annoying problem. I realize that huawei doing this save battery power, but this is ridiculous. What's the point of protecting the apps if it doesn't do anything in the first place ?
Click to expand...
Click to collapse
Hi, I have the same problem with my Honor6 [h60-L04C900B521]. I talked with technical support and they told me to install an application locking the GPS signal . Check if it works with Endomondo + GPS Connected app but this can only fix the endomondo problem I hope.
Edit. 10.04
Unfortunately this application do nothing. Endomondo was kill after 1 hour running. Anyone have idea what to do with this?
Edit 11.05
Finally after update to marshmallow there is one option to keep endomondo while workout. Under battery in right-up corner there is settings icon and there is option "close excessively power intensive apps running in the background" this option actually works fine.
Android 6 B820

How to keep Apps running in the Background?

Hi everyone, ever since the update, my apps stop running in the background when I close the app. Example: I don't get Whatsapp notifications anymore unless I open the app and keep it open. If I close all open apps, I will no longer receive any of the notifications for any of them.
I went into the battery settings disabled battery saver mode but that didn't do anything.
I would appreciate any help you could provide.
DominionChamber said:
Hi everyone, ever since the update, my apps stop running in the background when I close the app. Example: I don't get Whatsapp notifications anymore unless I open the app and keep it open. If I close all open apps, I will no longer receive any of the notifications for any of them.
I went into the battery settings disabled battery saver mode but that didn't do anything.
I would appreciate any help you could provide.
Click to expand...
Click to collapse
It's apparently one of the issues with the latest OTA update, where closing all running apps will terminate the background processes associated with the apps closed. Prior to the update and the Close All button being added to the recent apps list, I don't think it had this problem (I don't use Whatsapp, but my Skype and Discord notifications still come through even if I don't have them on my recent apps list).
This is a little frustrating. Noticed that I wasn't getting any notifications from tasker, pushover, textra, hangouts, inbox and etc.
Also noticed that pushover will not update unless it is off of wifi. All my other devices receive notifications on this wifi. IE nothing blocked.
I have had to open all the programs that I want to receive notifications from, open. Not the best work around.
J
I noticed that on occasion there will be small text under the new button that says "long press to set up apps that could run in the background" I do it but it doesn't seem to do anything, maybe free up some of the RAM but that's about it. I'm wondering if there is a bug and if it's supposed to show something.
Has anyone else tried the long press?
As of now all I do is keep a folder on the desktop labeled background apps. It helps big time when I accidentally tap the close all button. But my solution as of now is to keep things open that don't seem to work in the background. I've been experimenting with what works and it seems like in some recent app updates they begin to work without being open. I know for sure that facebook and now facebook messenger work without being open, as well as some google services. I have a memory clearer app that I use when I'm not using my phone so it clears whatever it can without killing the apps. But that's what I have as of now, trial and error to figure out what I need to leave open and what I can close. And I strongly recommend the folder, I have had many times where I accidentally close everything and forget what I had to leave open.
It's a bummer though, I just bought the phone and then this update came out. Kinda kills the excitement of getting a new awesome phone if I have to deal with this frustration :/ Other than that, it's definately a nice step up from a Samsung S4.
Jmoore4 said:
I noticed that on occasion there will be small text under the new button that says "long press to set up apps that could run in the background" I do it but it doesn't seem to do anything, maybe free up some of the RAM but that's about it. I'm wondering if there is a bug and if it's supposed to show something.
Has anyone else tried the long press?
As of now all I do is keep a folder on the desktop labeled background apps. It helps big time when I accidentally tap the close all button. But my solution as of now is to keep things open that don't seem to work in the background. I've been experimenting with what works and it seems like in some recent app updates they begin to work without being open. I know for sure that facebook and now facebook messenger work without being open, as well as some google services. I have a memory clearer app that I use when I'm not using my phone so it clears whatever it can without killing the apps. But that's what I have as of now, trial and error to figure out what I need to leave open and what I can close. And I strongly recommend the folder, I have had many times where I accidentally close everything and forget what I had to leave open.
It's a bummer though, I just bought the phone and then this update came out. Kinda kills the excitement of getting a new awesome phone if I have to deal with this frustration :/ Other than that, it's definately a nice step up from a Samsung S4.
Click to expand...
Click to collapse
does it misbehave after rebooting? or all the time?
sensorsweep said:
does it misbehave after rebooting? or all the time?
Click to expand...
Click to collapse
Misbehave as in not show anything after a long press?
Yes, nothing happens anytime I try it. After reboot, the first time I pull up the running apps is when I get the prompt. After the first long press after a reboot, the prompt is gone. If I have an app open and then I do the long press, I am taken back to the desktop, but no matter what I try, nothing seems to happen after the long press other than being taken back to the desktop if I had an app open.
I have the same issue, I thought it was a Internet connection issue (see my thread) but after digging deeper realised my background apps werent running after closing them and the long press option does nothing.
I have the same problem. Any solution?
MatisasB said:
I have the same problem. Any solution?
Click to expand...
Click to collapse
I've just installed the new update and it looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.

How to prevent from stopping background processes

Hello, (sorry for my english ) I have a Samsung Galaxy S8 plus SM-G9550 and I would like to know how I can prevent the system from stopping important processes running in the background, since the widgets can not be used without manually activating the app to which the widget belongs. Don´t Synchronize the weather widgets for example, also applications widgets to record or play audio, only work a few minutes after application was manually opened and then stop working, also close streaming applications running in the background as "radiocut" . I already tried everything, even removing the apps from the energy saving settings, I put those applications in the list of apps without supervision of the power monitor and still do not work, only work for a few minutes and then the system stops the process, Could you help me solve this problem?
Thank you very much
You can't really stop the S8 from killing processes. It has very bad memory management and constantly kills processes and running apps. It's very annoying.
jorgemackay said:
Hello, (sorry for my english ) I have a Samsung Galaxy S8 plus SM-G9550 and I would like to know how I can prevent the system from stopping important processes running in the background, since the widgets can not be used without manually activating the app to which the widget belongs. Don´t Synchronize the weather widgets for example, also applications widgets to record or play audio, only work a few minutes after application was manually opened and then stop working, also close streaming applications running in the background as "radiocut" . I already tried everything, even removing the apps from the energy saving settings, I put those applications in the list of apps without supervision of the power monitor and still do not work, only work for a few minutes and then the system stops the process, Could you help me solve this problem?
Thank you very much
Click to expand...
Click to collapse
I think you have to turn off the app from Battery Optimization. Try Settings; Apps; touch the three DOT menu on the right corner, select Special access; Optimize battery usage; on the top left select "All apps" by default it shows "Apps not optimized" and Turn off Battery Optimization from the app you want to keep running... Let see if it works...
dhorgas said:
You can't really stop the S8 from killing processes. It has very bad memory management and constantly kills processes and running apps. It's very annoying.
Click to expand...
Click to collapse
Like Emby, when you're in the middle of casting
disturbd1 said:
Like Emby, when you're in the middle of casting
Click to expand...
Click to collapse
I don't know is what that means.
In device manager under battery there is the ability to add apps to the whitelist so the device manager won't stop them.
ShrekOpher said:
In device manager under battery there is the ability to add apps to the whitelist so the device manager won't stop them.
Click to expand...
Click to collapse
This doesn't work. The issue is with memory management on the device. It's pretty well documented in a few places on XDA already and is by no means a new problem for Samsung. It has gotten a lot worse since Samsung started moving to Nougat though.
Can you give a reproducible scenario?
The original post already mentioned that he already removed the apps at battery optimization.
Sent from my SM-G955F using Tapatalk
lopri said:
Can you give a reproducible scenario?
Click to expand...
Click to collapse
Open 6-8 apps, in my case phone, messages, email, browser with 10 tabs, BBM, calendar, Nine Email, and Slack and watch the phone shut down apps on its own even if they are removed from all optimization features. It sometimes takes a few hours, other times it's quicker, but sooner or later the phone just shuts down apps on its own. Most of the time it kills the phone app and messages first. Then all the browser tabs go into refresh mode.
dolbylogic said:
I think you have to turn off the app from Battery Optimization. Try Settings; Apps; touch the three DOT menu on the right corner, select Special access; Optimize battery usage; on the top left select "All apps" by default it shows "Apps not optimized" and Turn off Battery Optimization from the app you want to keep running... Let see if it works...
Click to expand...
Click to collapse
Nobody else responded to this, but it seems to work for me.
I am a j7 pro user, android 7. I have tried all the oprions mentioned here but those are of no use. problem is getting worse day by day. desperately need a solution.
adattabd said:
I am a j7 pro user, android 7. I have tried all the oprions mentioned here but those are of no use. problem is getting worse day by day. desperately need a solution.
Click to expand...
Click to collapse
I suggest the J7 forum section then, this post hadn't been touched for a year.
iworkout said:
Nobody else responded to this, but it seems to work for me.
Click to expand...
Click to collapse
It worked for me too.
I had an Galaxy S6 and used to sync FolderSync with an FTP account.
After migrating to Galaxy S8+ FolderSync doesn't work anymore.
It does sync once while the app is opened and after that it stops syncing, no matter if it is closed not.
Removing Battery management for FolderSync app makes syncing to stay running in background even with all apps closed.
Thanks!

Samsung Interface Not Updating

All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
BUMP
try disabling battery optimization for those apps.
It seems that you have several bugs and if they all start happening after you have installed the latest update, then expect a patch coming soon.
MINTED7 said:
try disabling battery optimization for those apps.
Click to expand...
Click to collapse
I have actually done that. Found very limited success. I'm also finding very few results on this topic. Surely it's not just me though.
And I'm dreading the idea of a hard reset as I have many things on my phones, not all of which is sync'd to the cloud so it's a task to back things up appropriate. Specifically regarding "encrypted" apps like my password keeper app etc.
It would be great if there was a software application that allowed you to backup whatever is necessary to not lose data, then wipe the phone and instead of just simply restoring the full phone (which is likely to create the same problem one had before the hard reset), you could simply dump back in app data as needed. It would also help diagnose if the problem lies in a specific app's data.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.

Question Battery info error

Since I upgraded to android 12 the battery information does not work correctly.
Does anyone know how to fix it?
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I have this problem as well after debloating. It's driving me nuts, hopefully someone can list out what you shouldn't debloat in order for this battery usage to works.
I had exactly the same problem but in my case I still don't know if it was after debloating. Following a list in a Spanish forum, I removed several system apps and disabled others when I was still on Android 11, then I received the update to Android 12 + Realme UI 3.0 and everything seemed to work perfectly. I decided to do a factory reset only because there are functions not available like background streaming but I think it is due to the market where you bought the phone (in my case, Spain).
After that factory reset I discovered that the battery app had the same error that you mention. So I did a hard reset from the realme recovery menu but before that I tried, unsuccessfully, to "force quit" the battery app and also clear the cache. Only the new reset solved the battery problem but brought a new one: I couldn't install apps from unknown sources.
So I did a third and final factory reset, like the first time from the settings menu, and right now I think my phone is fully functional again. I did a new bloatware cleanup with ADB AppControl but less intense than the first two times, although the problem I had with the battery didn't happen with the second reset and on that occasion I was more demanding with the debloat.
The only thing that worries me now also has to do with the battery app in realme UI 3.0. Is it normal for the "battery usage" list of apps to take a few minutes to update? In realme UI 2.0 it was pretty much instantaneous, I'm worried I've broken something forever with the debloat and the factory reset. Here you have a screenshot with my battery usage after the third reset and without debloating.
Zasd94 said:
I had exactly the same problem but in my case I still don't know if it was after debloating. Following a list in a Spanish forum, I removed several system apps and disabled others when I was still on Android 11, then I received the update to Android 12 + Realme UI 3.0 and everything seemed to work perfectly. I decided to do a factory reset only because there are functions not available like background streaming but I think it is due to the market where you bought the phone (in my case, Spain).
After that factory reset I discovered that the battery app had the same error that you mention. So I did a hard reset from the realme recovery menu but before that I tried, unsuccessfully, to "force quit" the battery app and also clear the cache. Only the new reset solved the battery problem but brought a new one: I couldn't install apps from unknown sources.
So I did a third and final factory reset, like the first time from the settings menu, and right now I think my phone is fully functional again. I did a new bloatware cleanup with ADB AppControl but less intense than the first two times, although the problem I had with the battery didn't happen with the second reset and on that occasion I was more demanding with the debloat.
The only thing that worries me now also has to do with the battery app in realme UI 3.0. Is it normal for the "battery usage" list of apps to take a few minutes to update? In realme UI 2.0 it was pretty much instantaneous, I'm worried I've broken something forever with the debloat and the factory reset. Here you have a screenshot with my battery usage after the third reset and without debloating.
Click to expand...
Click to collapse
It sucks but debloating definitely had something to do with it. I did factory reset too and now it's fine. Also had the late update on battery usage stats but I think it will work out after some times, let the phone stabilise itself and all that.
I haven't debloated mine atm so I'm wondering what have you removed while still having the battery usage working fine? Would be nice to know since I can't be bothered resetting again. I hope I can at least safely debloat most google stuff and lock screen magazine.
@NotAnotherRookie This is what I have uninstalled (and disabled) with ADB AppControl for now:
com.android.chrome
com.coloros.childrenspace
com.coloros.systemclone
com.google.android.feedback
com.google.android.marvin.talkback
com.google.android.youtube
com.heytap.music
com.google.android.printservice.recommendation (disabled)
com.google.android.tts (disabled)
com.oppo.quicksearchbox (disabled)
The original list is longer but there are google services that I use on a daily basis. There are also system apps (oppo, realme, coloros... Even one from mediatek? (com.mediatek.omacp)) that I don't want to remove in case it could be the source of the problem, although my battery app bug only started with the first factory reset. Also, I don't know if it's normal but with each reset almost all the deleted apps came back (another user of that forum told me that for him only the disabled apps returned). These are apps that I deleted in Realme UI 2.0 that have not returned:
com.heytap.openid
com.oplus.obrain
com.coloros.healthservice
com.nearme.statistics.rom
com.coloros.locationproxy (I've seen this with different names: oppo and oplus instead of coloros)
About the delay of battery app, do you remember if before the debloat your phone quickly updated the battery usage stats even if it was only seconds? I have tested it with a Realme 6 Pro (UI 2.0) and almost all the apps I used appeared instantly even if they had only been in foreground for 10 seconds. Perhaps it is because the battery app menu is different in 2.0, there is a secondary menu to check usage stats and there is a small refresh time when accessing it.
Zasd94 said:
@NotAnotherRookie This is what I have uninstalled (and disabled) with ADB AppControl for now:
com.android.chrome
com.coloros.childrenspace
com.coloros.systemclone
com.google.android.feedback
com.google.android.marvin.talkback
com.google.android.youtube
com.heytap.music
com.google.android.printservice.recommendation (disabled)
com.google.android.tts (disabled)
com.oppo.quicksearchbox (disabled)
The original list is longer but there are google services that I use on a daily basis. There are also system apps (oppo, realme, coloros... Even one from mediatek? (com.mediatek.omacp)) that I don't want to remove in case it could be the source of the problem, although my battery app bug only started with the first factory reset. Also, I don't know if it's normal but with each reset almost all the deleted apps came back (another user of that forum told me that for him only the disabled apps returned). These are apps that I deleted in Realme UI 2.0 that have not returned:
com.heytap.openid
com.oplus.obrain
com.coloros.healthservice
com.nearme.statistics.rom
com.coloros.locationproxy (I've seen this with different names: oppo and oplus instead of coloros)
About the delay of battery app, do you remember if before the debloat your phone quickly updated the battery usage stats even if it was only seconds? I have tested it with a Realme 6 Pro (UI 2.0) and almost all the apps I used appeared instantly even if they had only been in foreground for 10 seconds. Perhaps it is because the battery app menu is different in 2.0, there is a secondary menu to check usage stats and there is a small refresh time when accessing it.
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Click to collapse
Alright thanks for that. I also kinda feel that we shouldn't debloat all of the coloros, oplus etc since it seems like scumbag realme decided to make everything connected so if you disable one of them everything just stop working hence this battery usage issue. It wasn't like that in 2.0 as you can just debloat everything from the xda guide list and are fine.
The delay is definitely after the debloat. Right now I haven't debloat anything and battery usage works just fine. I feel that this is something that will get better the more updates we get, until then this is it for us. Just gotta ride along.
NotAnotherRookie said:
The delay is definitely after the debloat. Right now I haven't debloat anything and battery usage works just fine. I feel that this is something that will get better the more updates we get, until then this is it for us. Just gotta ride along.
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Click to collapse
I'm not sure, the screenshot I shared was without any debloat and there was definitely some waiting time or delay between using any app and being able to see it in the stats. When you say "battery usage works just fine" do you mean that, in addition to being able to see the hours of 'screen on' and all that, there is a small delay for the stats to update or is it immediate for you?
Excuse me for asking the same thing so many times, my concerns with this phone are the battery app and notifications from whatsapp, telegram, discord... (some sound a few minutes later and others don't appear until I open the app).
Zasd94 said:
I'm not sure, the screenshot I shared was without any debloat and there was definitely some waiting time or delay between using any app and being able to see it in the stats. When you say "battery usage works just fine" do you mean that, in addition to being able to see the hours of 'screen on' and all that, there is a small delay for the stats to update or is it immediate for you?
Excuse me for asking the same thing so many times, my concerns with this phone are the battery app and notifications from whatsapp, telegram, discord... (some sound a few minutes later and others don't appear until I open the app).
Click to expand...
Click to collapse
Right I have not debloat and it doesn't have any delay. For your issue, i think you need to go to the apps you're using, App info>battery usage>allow background activity>enable it.
This should fix the delayed notification.
NotAnotherRookie said:
Right I have not debloat and it doesn't have any delay. For your issue, i think you need to go to the apps you're using, App info>battery usage>allow background activity>enable it.
This should fix the delayed notification.
Click to expand...
Click to collapse
Yeah, that's what I've been doing and the only thing I get is that the notification (the popup) sounds two minutes later. It is very strange, as if the message arrived on my phone in time but it forgets to notify me. Other times it is instant.
The battery app dilemma is not the end of the world but I am worried that I have damaged something. If a new problem appears over the days, I'll do another reset and this time I won't delete anything again. Thanks and another question, what tool did you use for the debloat?
Zasd94 said:
Yeah, that's what I've been doing and the only thing I get is that the notification (the popup) sounds two minutes later. It is very strange, as if the message arrived on my phone in time but it forgets to notify me. Other times it is instant.
The battery app dilemma is not the end of the world but I am worried that I have damaged something. If a new problem appears over the days, I'll do another reset and this time I won't delete anything again. Thanks and another question, what tool did you use for the debloat?
Click to expand...
Click to collapse
I just follow the rui 2.0 debloat guide on this group.

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