Virgin Mobile moto g service issue - Moto G 2015 Q&A, Help & Troubleshooting

After switching over to CM13 for my moto g everything went really smoothly, with even my data working. However, it shows that my carrier is sprint instead of virgin mobile and I can not send or receive calls or sms. Anyone have any ideas as to what the problem could be?

Have you tried manually changing the carrier back to virgin?
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kramalot said:
Have you tried manually changing the carrier back to virgin?
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Trying to go into the carrier settings menue greats me with a com.adroid.phone error

Have you tried the APN fix zip?
I usually flash this when flashing a new ROM. Cm13 has implemented support for virgin but sometimes can be buggy.
Before you flash this, mount system in twrp, then flash and reboot.
https://www.dropbox.com/s/4aep6fubabcvfrj/Virgin_ApnFix.zip?dl=0

hossman said:
Have you tried the APN fix zip?
I usually flash this when flashing a new ROM. Cm13 has implemented support for virgin but sometimes can be buggy.
Before you flash this, mount system in twrp, then flash and reboot.
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Click to collapse
Sorry for the large delay; ran into some issues in my schedule. I did a clean flash of CM13 on the phone and mounted system prior to flashing the APN fix you provided. Unfortunately, the phone still believes that the carrier is sprint, maybe it could be a SIM problem?

Virgin is through sprint, so not a big deal...
Is your data connection working?
Some things to check are in cellular network menu
Be sure in access point names virgin LTE is selected.
Also in CDMA subscription be sure Ruim/sim is selected.
Lastly preferred network is set to LTE
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All of those settings are indeed on what you say they should be, and my data works flawlessly. My only problem is that I can not send or receive calls or text
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Do you get an error when trying to call?
Last thing I know to try
Dial *#*#4636#*#*
Goto phone info
Make sure preferred network is set to LTE/CDMA auto
If that doesn't work I'm out of suggestions
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Unfortunately that too seems to be on the right setting, but yes there an error when trying to make a call stating "cellular network not available"
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Interesting.
I'm out of suggestions.
Maybe restore stock, update prl and profile and try again...
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Related

YouTube problem

Does anyone have this problem with YouTube?
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Basically if I try to refresh, it will stay the same. Only way to fix this is by restarting the phone. Currently on stock 5.0.2. Rooted and bootloader unlocked. Only have AdAway installed (which isn't the problem) and a Sound mod (v4.1) from pricey (probably the culprit here). I'll reset my phone later on to see what's causing it.
Sent from my D6653 using Tapatalk
Try restart your phone or reconnect your WiFi or mobile network by turn WiFi/mobile network off and wait and then turn it on again (depends on what you're using), and try to go to settings>apps>find YouTube>click clear cache and force stop
All those methods always works for me
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AlvinZahran98 said:
Try restart your phone or reconnect your WiFi or mobile network by turn WiFi/mobile network off and wait and then turn it on again (depends on what you're using), and try to go to settings>apps>find YouTube>click clear cache and force stop
All those methods always works for me
Sent from my D6653 using XDA Free mobile app
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Click to collapse
Yeah but it keeps coming back. I want to find a solution to permanently fix this. Reset my phone. It's neither AdAway nor the Sound mod that's causing the problem.
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I have the exact same problem! It is really frustrating.. But I've found a solution. If you restore your phone back to kitkat 4.4.4. YouTube won't show the error again. But some reason on lollipop the error keeps coming back.
I have also rooted and unlocked my z3's bootloader
Same for me. D6603 with Android 5.1.1 (unlocked bootloader).
Same problem here but it is not only youtube videos also facebook videos when it happens. On 4.4.4 it does not happen!
Same here. When it happens (for me) youtube doesn't work, video recording also, and I can't play any videos on my phone. Reboot helps but not for long.
Same here, the question is, is this a known issue to everyone or only to those who update manually with flash tool?

Marshmallow 6.0.1- No APN settings - Trying to use Native tethering

I'm trying to get the tethering feature on my Sprint Note 5. I have the MSL code, but APN is not there..
Can I unlock the phone with my MSL code?
Thanks!
They hid it...r u rooted?
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shooterlgk said:
They hid it...r u rooted?
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Click to collapse
Yes i am rooted..thanks for ur response
Sent from my Portable
What ROM r u on?
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shooterlgk said:
What ROM r u on?
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Stock ROM
Did not want to start playing around until I was sure.
Used TWRP
Sent from my Portable
I'm on moar ROM and he has a flash able zip to restore the dialer settings so u can edit apns..check it out
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shooterlgk said:
I'm on moar ROM and he has a flash able zip to restore the dialer settings so u can edit apns..check it out
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I need to flash moar rom.
I cant just flash the zip to access the dialer?
Sent from my Portable
torqtube said:
I'm trying to get the tethering feature on my Sprint Note 5. I have the MSL code, but APN is not there..
Can I unlock the phone with my MSL code?
Thanks!
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It changed locations. not in ##data# anymore. Go to setting then mobile networks then click Access Point Names and voila!
DemoNKiTTy69 said:
It changed locations. not in ##data# anymore. Go to setting then mobile networks then click Access Point Names and voila!
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Its not there with Sprint version. I got it going using sql lite editor.
Here is the grey out:
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torqtube said:
Its not there with Sprint version. I got it going using sql lite editor.
Here is the grey out:
Sent from my Portable
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Works for me. i have he sprint version too. Try using a rooted kernel (Currently on Aurora Kernel)
I have stock rom. But i got it by editing on sql
Sent from my Portable
Deleted
http://forum.xda-developers.com/showthread.php?t=3331904
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Does it work in 7.0?

FRP Lock @ Boot

Hello. I had root on my SM-G930W8 then decided to turn off the OEM Unlock in developer options..... and reboot....... So now what we (I) have here is:
***"CUSTOM BINARY BLOCKED BY FRP LOCK"***
And naturally... I'n unsure of the exact version of the stock rom I had. Looks like odin back to stock or is their a 3 day reset for me?
Please advise the correct method I need to correct my brick.... And will I loose my apps /settings/data/ etc with odin? Can i avoid data loss with odin dirty flash?
Ps... May be Google should allow a login from another device so i could verifiy my credentials for my frp locked device... Or may be im daft!
Thanks xda
Now the tar file i go has bl and ap... Do do would I odin fladh one or both files???
Oh well
Couldnt waite...
Odin the phone
Phone optimized then updated
Then BAM
Sucessfull boot
Every thing the way I left it before the reboot as far as I can tell (just looking at the initial reboot for few seconds so I'm not sure if I'll find any problems.
...)
Oh well...
Back to the cf root...
Thanks xda
Looks like i lost lte conectivity.... And the carrier could not assist either .... So I can test my sim card on my other phone later to see if the card is to blame...
The initial flash seemed to upgrade the build version but not the baseband and though that might cause the lte issue.... So flashed the other file which changed the baseband to the same version as the build and still no changes to the h+ that I have now when it should be LTE ....
Strange...
Any thoughts please?
Thank you
Connection problem or invalid MMI code ...thought I'd try the codes for my lte issue but no can do now.
No MMI codes are working.... any thoughts of why or how to fix that error?
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Hello.. does this look correct cause looks like I've lost texting...sigh...
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Ok got messaging back...the message center was blank after the dirty flash for some odd reason...
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Forgot the pic... oh well no pic
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wugga3 said:
Forgot the pic... oh well no pic
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Click to collapse
Sent from my SM-G930W8 using XDA-Developers mobile app
Oh ok dirty flashed ap...bl..cp..and csc...
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sprint note 5 roms

hello everyone
i have a galaxy note 5 sprint version running android M , SIM unlocked
and i need a rom with LTE enabled
i tried to flask TWRB with odin but no good result
please i need you're help
What carrier are you trying to use it on?
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horr1blek1tten said:
What carrier are you trying to use it on?
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one called umiah
I live in Jordan in the middle east
I'm in the states but I'm using stock rom unlocked and I just put in the correct apn and get lte, no custom software needed. Check to see if your carrier supports the lte bands on this phone.
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horr1blek1tten said:
I'm in the states but I'm using stock rom unlocked and I just put in the correct apn and get lte, no custom software needed. Check to see if your carrier supports the lte bands on this phone.
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already checked
since i used the odin to flash the TWRB i am facing unstable 3G connection too
You need to make sure that the bands are compatible. It sounds like they are not.
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horr1blek1tten said:
You need to make sure that the bands are compatible. It sounds like they are not.
Sent from my SM-N920P using Tapatalk
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is there any post can help me do that ? because i don't know how
I went ahead and did that for you, no LTE compatibility unfortunately. No rom will enable it unfortunately since your carrier is incompatible.
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http://cloud.tapatalk.com/s/591c87ca1bb84/Screenshot_20170517-112552.png?
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horr1blek1tten said:
I went ahead and did that for you, no LTE compatibility unfortunately. No rom will enable it unfortunately since your carrier is incompatible. View attachment 4152945
http://cloud.tapatalk.com/s/591c87ca1bb84/Screenshot_20170517-112552.png?
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thank you man
i have to search for a Solution for the 3G connection now
thanks again
omar ghal said:
thank you man
i have to search for a Solution for the 3G connection now
thanks again
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No problem. Try messing around with your apn settings, that could probably be the issue.
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my J7 Neo ran out of signal after updating

J701M after updating from 7.0 to 8.1 the signal was crossed out and tested with several rom and continues to recognize my SIM operator and my number but it comes signal crossed out
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reviewing all kinds of solutions on the internet one led me to review the Buildprop documents and I do not think there are missing codes in the TELEPHONY area
Can someone help me with this? I have access to the root
Leobike56 said:
J701M after updating from 7.0 to 8.1 the signal was crossed out and tested with several rom and continues to recognize my SIM operator and my number but it comes signal crossed out
reviewing all kinds of solutions on the internet one led me to review the Buildprop documents and I do not think there are missing codes in the TELEPHONY area
Can someone help me with this? I have access to the root
Click to expand...
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Do you still see your IMEI number in system settings?
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Droidriven said:
Do you still see your IMEI number in system settings?
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if I can see the imei are fine 2
Leobike56 said:
if I can see the imei are fine 2
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Are you using a custom ROM or are you using stock?
If using a custom ROM, ask about this issue in the thread where you got the ROM from.
If you are on stock and you updated via OTA, the issue might be caused by something left behind from before the update, try booting to recovery and wipe only the cache partition, do not factory reset, then reboot and see what happens. If that doesn't help, try booting to recovery and factory reset the device.
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Droidriven said:
Are you using a custom ROM or are you using stock?
If using a custom ROM, ask about this issue in the thread where you got the ROM from.
If you are on stock and you updated via OTA, the issue might be caused by something left behind from before the update, try booting to recovery and wipe only the cache partition, do not factory reset, then reboot and see what happens. If that doesn't help, try booting to recovery and factory reset the device.
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all this has been tried all the rom stock I think my phone is not running on Gsm so the antenna does not appear but I do not know where the problem is

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