Restoring Apps using Titanium Back Up - Moto G 2015 Q&A, Help & Troubleshooting

Since Android 6.0, I have used TB successfully several times to restore apps. For some reason today TB just hangs on restoration. The little symbol keeps spinning. Any suggestions?

Maybe someone can verify that they can restore missing apps to stock ROM using TB and what version of TB & SU they are using. I currently have TB 7.4.0 and SU 2.65.

I've had that problem from time to time. I'm using 7.40 also and I wrote the developer a couple of months ago about that problem. I never got an answer and forgot about it since it doesn't happen that often. I usually go into my apps and force stop TB to get out of it. By any chance it isn't an app on the SD is it? Eventually the app will restore if I play around with it.
Try restoring the app alone without the data then going back and restoring just the data.
Sent from my SM-T530NU using XDA-Developers mobile app

Tel864 said:
I've had that problem from time to time. I'm using 7.40 also and I wrote the developer a couple of months ago about that problem. I never got an answer and forgot about it since it doesn't happen that often. I usually go into my apps and force stop TB to get out of it. By any chance it isn't an app on the SD is it? Eventually the app will restore if I play around with it.
Try restoring the app alone without the data then going back and restoring just the data.
Sent from my SM-T530NU using XDA-Developers mobile app
Click to expand...
Click to collapse
Apps are on internal storage, backups are on external storage. Restoring app alone did not work. Reverted TB back to 7.3.0.2 and I can now restore deleted apps.

Tel864 said:
I've had that problem from time to time. I'm using 7.40 also and I wrote the developer a couple of months ago about that problem. I never got an answer and forgot about it since it doesn't happen that often.[/URL]
Click to expand...
Click to collapse
I reported the repeatable issue to developer including that there is no issue with 7.3.0.2. Got the form e-mail that they will get back within 48 hours. Never heard a word since. Just wish I could disable the playstore notifications of the update to 7.4.

MrTooPhone said:
I reported the repeatable issue to developer including that there is no issue with 7.3.0.2. Got the form e-mail that they will get back within 48 hours. Never heard a word since. Just wish I could disable the playstore notifications of the update to 7.4.
Click to expand...
Click to collapse
Installed 7.4.0.2 and all my issues have been resolved.

Hey, i also faced the problem today, but i am new to this TB, so felt happy with 98% restore
thanks for putting this post and enlighting

Related

Old Android Market after stock 2.2 update

I just updated to the stock 2.2 and noticed the android market app is the old version. Anybody else have this issue? Is there anyway to update it?
Sent from my SAMSUNG-SGH-I897 using XDA App
Clear the app data in the manage applications menu. Should fix it.
Sent from my SAMSUNG-SGH-I897 using XDA App
Worked like a charm, thanks for the help!
Sent from my SAMSUNG-SGH-I897 using XDA App
I noticed that the first time I ran the market app after the Froyo install, it was loading a different interface. The next time I used it, it reverted to the old one again. I've tried deleting the app date, rebooting, etc, but it never has gone back to the new one.
kb0npw said:
I noticed that the first time I ran the market app after the Froyo install, it was loading a different interface. The next time I used it, it reverted to the old one again. I've tried deleting the app date, rebooting, etc, but it never has gone back to the new one.
Click to expand...
Click to collapse
It will give it time to update. I flashed last night to clear out a few things and the market was an older one and stayed that way for like 4 hours, Then it changed.
After the update, I had the ancient market. After I waited about 5 minutes and checked again, the new interface was installed, no need to clear any data. The ROM must have included the other one and out just needed to update like on the old ROM.
Sent from my Samsung Captivate
Hmmm. I just browsed the market for quite some time, and it never has switched over to the new layout.
You probably need exit the market first. Try exiting and then restart your phone after a little bit to see if it installs the update. Remember that it's a background update and may not happen immediately.
Sent from my Samsung Captivate
Would it matter if I was on wifi instead of Edge for this to occur?
I was on wifi, but it shouldn't matter.
Sent from my Samsung Captivate
I just did a factory reset on my phone in order to attempt to fix the Quick Office problem, the market update, and some other weird quirks. So far everything appears to be fixed except the market. The very first time I loaded it, it was the new interface. The next time it switched right back to the old one.
OK probably stupid, but when I saw people talking about new market I thought it was just the apps available, and since I could get flash, I thought I had it. Now I see folks mentioning different interface? What's supposed to be different on the interface ? I think I have the same one as I had on 2.1
Sent from my SAMSUNG-SGH-I897 using XDA App
What little I saw of it, the layout didn't have so much green color to it, and the top interface was different. I plan on trying to delete the app data for it today and try to get it to update once I go into town and get closer to a tower. Maybe it will finally download and update.
Anyone else still have the old market showing up? It's been several days now even after a factory reset, and even though my phone loaded the new interface on the first run, it went right back to the old and never has updated. I've cleared data and so on, but nothing works. Should I try the "Uninstall Update" button for the market app?
kb0npw said:
Anyone else still have the old market showing up? It's been several days now even after a factory reset, and even though my phone loaded the new interface on the first run, it went right back to the old and never has updated. I've cleared data and so on, but nothing works. Should I try the "Uninstall Update" button for the market app?
Click to expand...
Click to collapse
I had this problem...I was told to go to Applications->Manage Applications->All->Market and select "Clear Data". Then reboot phone. This should cause your "Market" to update after several minutes.
This worked for me.
kb0npw said:
Anyone else still have the old market showing up? It's been several days now even after a factory reset, and even though my phone loaded the new interface on the first run, it went right back to the old and never has updated. I've cleared data and so on, but nothing works. Should I try the "Uninstall Update" button for the market app?
Click to expand...
Click to collapse
Sorry I just read your post again and you stated that you already cleared data. I am not sure what to try. I cleared data rebooted left the phone alone for about twenty minutes then checked and the market updated.

Chrome to Phone Error

Chrome to Phone has been giving me a Connection Error for the last couple weeks.
Anyone else experiencing this or know a solution?
Chrome To Phone quit working for me a few months ago (on Froyo). I gave up trying and use Link Push as a sub when needed.
Have you tried to disconnect the phone from google using the app, then reconnnect it. Chrome to phone breaks for me every time I restore it from a backup after a rom flash. The simple disconnect/reconnect fixes it for me.
nbarsotti said:
Have you tried to disconnect the phone from google using the app, then reconnnect it. Chrome to phone breaks for me every time I restore it from a backup after a rom flash. The simple disconnect/reconnect fixes it for me.
Click to expand...
Click to collapse
Yes, I always did that before. Now it just errors on the reconnect.
Using the linkpush now, but it doesn;t have the nice popup
KonaZXIII said:
Chrome To Phone quit working for me a few months ago (on Froyo). I gave up trying and use Link Push as a sub when needed.
Click to expand...
Click to collapse
Same here. Been a while since it worked. Thanks for the app.
Whenever i have problems with chrome to phone i just uninstall it and reinstall it from the market and its simple to reconnect. I have not had any problems this process hasn't fixed. I just used chrome to phone a couple hours ago so the service definitely still works.
alexige said:
Whenever i have problems with chrome to phone i just uninstall it and reinstall it from the market and its simple to reconnect. I have not had any problems this process hasn't fixed. I just used chrome to phone a couple hours ago so the service definitely still works.
Click to expand...
Click to collapse
Seems like a bit of a hassle just to use this.
The only time I run into a problem with Chrome to Phone is when I restore it from a backup after flashing a ROM and do the disconnect/reconnect thing. Other than that it works just fine and still works.
cappysw10 said:
Seems like a bit of a hassle just to use this.
Click to expand...
Click to collapse
Yea but the only time I really run into problems is when restoring from tibu after flashing a rom. It really isn't an issue.
Sent from my GT-I9000 using XDA Premium App

[Q] Google Play Store aps not Auto Updating?

When I first got the phone , when an App had an update on the Store, my HOX would auto update within 24 hours. No problem.
About 10 days ago I did a hard reset. Everything went well and I've verified all settings.
However in the past ten days - no auto updates, as the list of updated apps grows.
I've verified al settings, cleared Play Store cache, cleared Play Store data,
Nothing seems to make a diff. Same holds true whether I am on Mobile or Wifi.
Anyone else's HOX not auto updating?
Suggestions?
Mine has been working fine, noticed it updating a couple apps yesterday. Are you on stock or a custom Rom? Maybe try a factory reset if stock, or a reflash if a custom Rom...
Sent from my HTC One X using xda app-developers app
The reason I did a factory reset ten days ago was to address this issue, no joy.
Phone is HT25 and otherwise in great condition.
Two things non standard, not sure if relevant,
I have Fast boot disabled in power settings.
I am using SmartSync Disabler by Jan from here at xda to keep my wifi alive for more than an hour at a time overnight.
No problems with my google account as my Motor Xoom tablet auto updates quite frequently.
Frankly its an irritation more than functional problem. I don't mind updating myself.
Its just that my last hone, HTC Inspire had the same problem for nearly a year. Only thing that fixed it was when I installed Google Play Store apk to get rid of Android Market.
So ya know, new phone here and bothersome to see an old problem hanging around from my last HTC phone.
I can always try a factory reset but that didn't help last go around.
Xordo said:
When I first got the phone , when an App had an update on the Store, my HOX would auto update within 24 hours. No problem.
About 10 days ago I did a hard reset. Everything went well and I've verified all settings.
However in the past ten days - no auto updates, as the list of updated apps grows.
I've verified al settings, cleared Play Store cache, cleared Play Store data,
Nothing seems to make a diff. Same holds true whether I am on Mobile or Wifi.
Anyone else's HOX not auto updating?
Suggestions?
Click to expand...
Click to collapse
Did you find a solution?
I'm having the same problem...
Here's a few things to try to fix it.
FYI, I run CM10, so my descriptions of how to get to some settings may be inaccurate, but you should be able to do all of these on your phone regardless.
Go to settings->data usage.
Hit menu and ensure that restrict background data is unchecked, and autosync data is checked
Remove your google account.
reboot
add your google account.
Clear data for both the play store and Google Services Framework
Reboot
Final option
Run an RUU to get yourself back to completely stock. See if apps start updating again.
If you are rooted, you can use Titanium Back-up Pro to change the auto update setting.
Sent from my MB860 using xda app-developers app
Wemelboy said:
If you are rooted, you can use Titanium Back-up Pro to change the auto update setting.
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
+1 - I've used Titanium in the past to restore marketplace links, works well. If you can't cough up for this marvellous utility there might be other apps for free that just do this one task. Good luck in any case! :good:

Google Data Back Up is not backing up my current data.

During the new phone setup in Lollipop, after flashed new rom, there is an option to restore old settings. Mine said that the last setting it back up is 27 days old. In the last few weeks i've flashed various roms and have setup my device as "new". For some reason it is not updating and backup my current settings and apps.
The 27 days backup settings have apps and settings that i no longer want to use. I like flashing new roms so it be nice to have settings and app back up current. I have tried various things to try to get my phone to update the settings with google but it is not working. Is there a way to force the phone to back up my current setting to google?
Thanks.
EDIT: If the back up is working for you, can you guy let us know so we have more info to troubleshoot the problem
sumasage said:
During the new phone setup in Lollipop, after flashed new rom, there is an option to restore old settings. Mine said that the last setting it back up is 27 days old. In the last few weeks i've flashed various roms and have setup my device as "new". For some reason it is not updating and backup my current settings and apps.
The 27 days backup settings have apps and settings that i no longer want to use. I like flashing new roms so it be nice to have settings and app back up current. I have tried various things to try to get my phone to update the settings with google but it is not working. Is there a way to force the phone to back up my current setting to google?
Thanks.
Click to expand...
Click to collapse
I have this issue as well. The limit seems to be 10 devices. If anyone has any solution, it would be much appreciated.
Koopa777 said:
I have this issue as well. The limit seems to be 10 devices. If anyone has any solution, it would be much appreciated.
Click to expand...
Click to collapse
I dont think this would be relate to the 10 devices limit. Wouldnt make sense if that is the case.
sumasage said:
I dont think this would be relate to the 10 devices limit. Wouldnt make sense if that is the case.
Click to expand...
Click to collapse
It doesn't work for a lot of people, the reason is unknown at this point.
Lethargy said:
It doesn't work for a lot of people, the reason is unknown at this point.
Click to expand...
Click to collapse
Oh i didnt now this. Was there a discussion on this on the forum somewhere? I searched before posting and didnt come up with anything. Would be good to know for sure so i can stop searching for a solution.
sumasage said:
Oh i didnt now this. Was there a discussion on this on the forum somewhere? I searched before posting and didnt come up with anything. Would be good to know for sure so i can stop searching for a solution.
Click to expand...
Click to collapse
No, but a couple others have had the exact same problem.
I've been having the exact same issue.
I just went into the settings/backup option and clicked to turn off auto backups. It says it will also delete all backups on the servers. Hopefully next clean flash on set up it will show no backups and then I can turn it back on and thing will work from there.
AndrasLOHF said:
I just went into the settings/backup option and clicked to turn off auto backups. It says it will also delete all backups on the servers. Hopefully next clean flash on set up it will show no backups and then I can turn it back on and thing will work from there.
Click to expand...
Click to collapse
Let us know how it goes.....
Did a clean flash this morning and my old backups were still there even though the pop up said they world be deleted. Instead of setting up as new I used the last backup from 28 days ago. Maybe the next clean flash it will update the data.
This is very frustrating.
Same here is there a way to Fix it
Sent from my Nexus 5 using XDA Premium HD app
Yes, and this problem isn't Nexus 5 specific! What the hell is Google doing there? We need this feature. On my opinion, they can delete the old ones, so there is space for the latest. Oh well, Google....
Just did another clean flash after choosing an older backup to continue from. It did not work and did not backup any of my old settings.
I guess Google thinks we should only have 10 backups for infinity and after that we're screwed? Maybe they hope we will setup new accounts? I know this will only really affect tech enthusiasts but come on man.
I tested flashed as well. Turned off the back up option for a few days and flashed stocked 5.0 and setup new device., run for a few days, and flashed CM12, still no new back up choice.
When you guy select the backup to restore, how many choices do you have? I only have one and it is about 34 days old. I dont think google would limit it to 10, maybe they just turn off that feature for now???
Hopefully other people can chime in as well. Let us know if the back up is working for you.
I have only ten choices to choose from.
I've been searching for a fix for a week or two now and can't find anything that works. I can't even find good contact info to directly email Google and get the old backups erased.
I'm on an AOSP Lollipop rom on my Galaxy S5, and having same problem (still!)...
This really sux when doing a fresh install every couple of days...
Any news on this?
How can we fix this???
Weird. I just made a new install. And for the first time in a month I could choose a device from today! Yay!
Sendt fra min klte med Tapatalk
You could always chose to setup as a new device, just click on the drop down during install and select new device instead of an older back up.
I gave up on finding a fix. My theory is that this is new to lollipop and maybe Google turn off the feature or something. Probably due to bug. I just shelled out money for titanium back up.
Sent from my Nexus 5 using Tapatalk
AndrasLOHF said:
I have only ten choices to choose from.
I've been searching for a fix for a week or two now and can't find anything that works. I can't even find good contact info to directly email Google and get the old backups erased.
Click to expand...
Click to collapse
Have you tried removing the phone from googles security page? That should reset everything. Disclaimer, I am not having this problem and have not tried tried my tip myself.

Chrome Home Page changed

A few days ago out of the blue my homepage in Chrome was changed from https://www.google.com to http://portal.fly2tech.com/?channel=13#!/, without me doing so. So i ran a malware check with Malwarebytes and nothing, so better safe than sorry i start looking at apps, com.android.partnerbrowsercustomizations.example is showing as a normal app, whereas before it was a hidden system app. My phone is running stock MM 6.0.1 with Nov 2016 security patches. Not rooted with stock recovery. As a precaution I did a factory reset, and everything was fine then just about an hour ago it changed again, to the fly2tech portal as homepage, i went into apps and the com.android.partnerbrowsercustomizations.example program was showing again, i selected the three dot menu in upper right and clicked uninstall update, at which point i was prompted if i wanted to revert a system app to previous version, I clicked yes, and it disappeared from apps back to hidden system app. I uninstalled chrome just to make sure I was getting a clean copy and so far no more fly2tech portal. I have fired off a support request to Alcatel. I certainly hope they are not pushing this garbage out to customers. Or there is a vulnerability that needs fixed!!! A google search has indicated this has happened to one touch devices from all I have seen....
Anybody else having this problem??
oops, Clicking that link crashed a few apps on my Chrome. Weird how that could be an Alcatel thing.
Huskied said:
oops, Clicking that link crashed a few apps on my Chrome. Weird how that could be an Alcatel thing.
Click to expand...
Click to collapse
It did it again, i rolled back system app, they have also pushed an update to their updater app, I have disabled automatic updating of system and system apps, hopefully it doesn't do it again. I called Alcatel support today, they didn't deny it was them, but they created a ticket and will get back with me.
So I just got a phone call from Alcatel support, they are investigating, the guy said they are in touch with the dept in charge of FOTA updates to see if its something they are pushing or if there is a vulnerability at play. At least they are interested enough to actually call me for details....
Interesting....
That's what is usurp my stock browser for over a month. I set homepage to google.com but it's​always changed autonomous to this portal thing. It's like some mw on Windows doing it's job. Weird.
Sent from my 6045K using Tapatalk
Nikola Jovanovic said:
That's what is usurp my stock browser for over a month. I set homepage to google.com but it's​always changed autonomous to this portal thing. It's like some mw on Windows doing it's job. Weird.
Click to expand...
Click to collapse
At this point I'm convinced Alcatel is pushing the customization, via the system update, and not any malware.... But they have no right to choose my homepage. I have blocked automatic updates to system and system apps so I'm going to run a few days and see if that fixes it...
I'm ​not sure that is the case cause mine have been disabled long time before this happened...
Sent from my 6045K using Tapatalk
Nikola Jovanovic said:
I'm ​not sure that is the case cause mine have been disabled long time before this happened...
Click to expand...
Click to collapse
Well the problem has not repeated itself, since disabling automatic system app updates. I'm still waiting to hear back from Alcatel USA. I find it hard to believe they would force a customization on a phone that is not subsidized, and I could be entirely wrong about it being them, regardless if it's them or not, I don't think I should be forced into using a portal that keeps resetting itself to the homepage. If it's Alcatel, they need to stop, if it's a security vulnerability I hope they patch it.
I doesn't make sense. I've checked my updates to found out that i freezed the update app in titanium backup prior this homepage changes.
Sent from my 6045K using Tapatalk
Nikola Jovanovic said:
I doesn't make sense. I've checked my updates to found out that i freezed the update app in titanium backup prior this homepage changes.
Click to expand...
Click to collapse
Well i spoke too soon, it has happened again, i guess until I get an answer I'm, just going to have to keep uninstalling updates to com.android.partnerbrowsercustomizations.example. which really stinks. If it gets too bothersome I'll just get a new phone
Weird stuff. I'm looking towards note7r
Sent from my 6045K using Tapatalk
So Alcatel wants to send me another Idol 3 and wants to analyze my current phone... I'm glad they are taking this seriously
I have just discovered the same thing on mine. I'm going to freeze com.android.partnerbrowsercustomizations.example in Titanium Backup, and see what happens.
Fiasco said:
I have just discovered the same thing on mine. I'm going to freeze com.android.partnerbrowsercustomizations.example in Titanium Backup, and see what happens.
Click to expand...
Click to collapse
I have to call back the rep from alcatel us support Tomorrow afternoon, they want to examine my phone, not sure how comfortable I am sending my phone back to them, I will remove as much sensitive info as I can, but don't want to strip it bare, I want them to get to the bottom of the problem, but not sure how invasive they will be, but if it helps to stop the problem I guess it's worth it.... They are going to send me another Idol 3 to use while they investigate.... I thought about just doing an OOB restore via Mobile Upgrade Q, but if it's a vulnerability eventually it will creep back up on me, I guess the best bet for all of us is to let Alcatel disect my phone and determine how they can plug it....
Alcatel can always pull your info anytime anywhere you have connection to internet, as google and app developers.. so don't trip you are already been examined.
Sent from my 6045K using Tapatalk
It's not a "bug" it's intentional. I froze it with Titanium Backup then after a couple of days I removed it completely. No more homepage jacking.
Of course, you must be rooted to do this.
Fiasco said:
It's not a "bug" it's intentional. I froze it with Titanium Backup then after a couple of days I removed it completely. No more homepage jacking.
Of course, you must be rooted to do this.
Click to expand...
Click to collapse
Ok so Alcatel is acknowledging the issue and has asked that I refrain from making any modifications to device, including restore via Mobile Upgrade Q. At this point im sure someone at TCL has dropped the bomb, but I'm getting the feeling even the US support team knows this isn't gonna fly. If they want to force it, then push your own browser, don't mess with Chrome, I like my settings just the way they are. I'm giving it another week tops, then I shall root and set up my phone where it can't be violated. I can see a phone company forcing customizations on subsidized phones, but not on an unlucked phone bought outright....
So looks like they stopped pushing it...
Should we reset the phone to factory then? can't they just send an update?

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