Can't move pics to PC - Samsung Galaxy S7 Questions and Answers

When I plug my phone in to my PC, with Win 10, it recognizes the phone and I can navigate around but I can not transfer any pics to the PC. Anyone have any ideas why not? I get the attached error.

OK I got it all figured out. There are always things you should try before asking for help. Like rebooting phones, PCs, but that wasn't it this time. The other thing to always try is a different USB cord, that was the issue.

Yeah I've found that you need to use the original samsung cable
Sent from my SM-G935F using XDA-Developers mobile app

Related

Mounting/Debugging mode doesnt work

I can't seem to get the pulldown menu to show debugging mode or be able to mount the phone so I can see the sd cards as drives within windows. I installed the samsung usb drivers and rebooted the computer and still nothing...the phone shows debugging mode when I charge it in the car but not on the computer for some reason
Try a different USB port on your computer.
Sent from my SGH-I897 using XDA App
I've tried all 3
Try plugging into the usb ports in the back off the pc? Sometimes that works. Less connections to go through. Also have you tried a reboot? (phone). My roomate had this issue and a reboot, along with moving usb to the back ports fixed it. Hope this helps man!
Edit: Has it EVER worked for you?
Well it's on a laptop with vista...when I plugged it in a long time ago for the first time I was only planning on using it to charge my phone only so i told vista to not remind me to install the drivers but earlier I installed the X32 USB drivers and that didn't seem to do anything...I'm not sure if its ever worked cause I never paid any attention
Sent from my GT-I9000 using XDA App
Oh and I'm using an older version of continuum
LSent from my GT-I9000 using XDA App
Any other suggestions?
Sent from my GT-I9000 using XDA App
When was the last time you updated vista? Maybe try that?
Have you tried a different usb cable??
Sent from my beloved Cappy!!
Rom: Phoenix Mosaic III
Kernel: eXistZ TalonDev 0.1.7
Modem: Trying JVK
iamcombat said:
I can't seem to get the pulldown menu to show debugging mode or be able to mount the phone so I can see the sd cards as drives within windows. I installed the samsung usb drivers and rebooted the computer and still nothing...the phone shows debugging mode when I charge it in the car but not on the computer for some reason
Click to expand...
Click to collapse
Go to samsung.com and find your phone and download samsung USB drivers its in there downloads, under captivate.
There web site is small for the phone shouldnt be to hard to find.
(i found em and i couldnt find my way out of a wet paper bag)
keep the file on hand i deal with 4 phones none are samsung but mine so i lose my drivers all the time just like you have, isnt a big deal. dont get the drivers from any were but there or here.
Fhhhhgjhvfjgffbkvcjnhjjtggddhjgyjgfhnvnjjjftnhfreccvgtfgnvccvcafjzsfcsjhsdnvxddggddfbgccnmcvbvcbv bhhnhhhjnbbvgjgfbj cuhghb gg vvfc vvvggfgvv v gghhgftfgxfrdrzrzfzdzrfzrErsfjghghf vbhhhjjnbggchbjbjhuguffvhvnbcjhchghvvvbjjvjjbbjkgjggjjjjvbn
Dfyuhjjnbjghhchjhjjgukknbjjb vvvhvhbvbbnj v ffhhffggbbbgf
Sent from my GT-I9000 using XDA Premium App
Definitely a driver related problem. Re-install the correct ones for your machine or test on another machine as well.
Is it a driver, usb cord, etc problem? Whenever i tried to put cog 4.4.9 on, i get stuck in a manage application/ "computing mode" and i can't get the debugging mount usb to come up at all, but mount usb works fine in recovery mode.
Had the same problem, won't mount on Windows, ODIN and Heimdall recognizes it though.
Yes, reinstalled the drivers several times, and a system restore (to a month ago)
Still not working.

[Q] USB not connecting to PC

After unrooting my phone to take to Verizon for some repairs, I can't connect my phone to a computer. I haven't connected my phone to a computer since I rooted back in March. And you don't need to connect to unroot.
I read somewhere that upgrading the radio will fix it but I'm not rooted so I can't. All I want to do is root again and I cannot. My mac doesn't see with osx or bootcamp, it and neither does my Windows 7 desktop. It's not that it's unrecognized, my computers just can't find it.
Is there some fix that I'm just not finding? Or is my USB port fried? I've tried another cable as well.
I can still charge so idk. I'm at a loss.
I had something similar happen to me the other day. I upgraded the hard drive on my netbook & then did a fresh install of Windows 7 Ultimate x64. upon getting it up & running, I plugged in my phone and it just said "USB device not recognized".
Seeing as how I ocassionally do wired tethering with PDAnet, I loaded PDAnet on to the netbook & then it specified to disconnect my phone & asked what manufacturer phone I have. I selected "HTC", it installed HTC drivers, then asked me to plugmy phone back in(with USB debugging on), then it said it was installing my phone and everything went smooth from there.
Right, but I don't even get "Unknown Device" or "Device not recognized". Absolutely nothing happens.
My phone will charge but neither device talks to each other.
you ate sure igs a USB 2.0/3.0 and not a 1.0 jack?
czn you trhy on someone elses pc?
normally wjen a USB jack goes out that's it.
sprryfor typos, lpud music and alcohol. id say what else but domt want some law enforcement type to see my post. weee
howephillip said:
After unrooting my phone to take to Verizon for some repairs, I can't connect my phone to a computer. I haven't connected my phone to a computer since I rooted back in March. And you don't need to connect to unroot.
I read somewhere that upgrading the radio will fix it but I'm not rooted so I can't. All I want to do is root again and I cannot. My mac doesn't see with osx or bootcamp, it and neither does my Windows 7 desktop. It's not that it's unrecognized, my computers just can't find it.
Is there some fix that I'm just not finding? Or is my USB port fried? I've tried another cable as well.
I can still charge so idk. I'm at a loss.
Click to expand...
Click to collapse
Have you tried loading hboot then connecting?
Sent from my Synergy driven Thunderbolt...
Have you tried uninstalling your USB drivers, I had this happen and after a reboot it worked once everything loaded back up, search for a tutorial or I'll post when I get home
Sent from my ADR6400L using xda premium
icesteve said:
Have you tried uninstalling your USB drivers, I had this happen and after a reboot it worked once everything loaded back up, search for a tutorial or I'll post when I get home
Sent from my ADR6400L using xda premium
Click to expand...
Click to collapse
that *might* work.. if your PC is a store bought system, you'd just go to the manufacturers website and download the drivers from the 'downloads/support' page, then uninstall from device manager, reboot, re-install(and possibly reboot again).
if it's a custom PC, you'd goto the motherboard manufacturers page & do the same thing. if you don't know the make/model of the motherboard, it will also tell you in device manager(or just remove the side of the case and look at the motherboard itself, it'll be labelled somewhere near the cpu).
Stratejaket said:
Have you tried loading hboot then connecting?
Sent from my Synergy driven Thunderbolt...
Click to expand...
Click to collapse
If by loading Hboot you mean loading the bootloader and trying every single option (even Hboot USB), then yes.
voxigenboy said:
you ate sure igs a USB 2.0/3.0 and not a 1.0 jack?
czn you trhy on someone elses pc?
normally wjen a USB jack goes out that's it.
sprryfor typos, lpud music and alcohol. id say what else but domt want some law enforcement type to see my post. weee
Click to expand...
Click to collapse
I've tried two computers! And one is a mac which has 2.0
icesteve said:
Have you tried uninstalling your USB drivers, I had this happen and after a reboot it worked once everything loaded back up, search for a tutorial or I'll post when I get home
Sent from my ADR6400L using xda premium
Click to expand...
Click to collapse
I can't even get the computers to recognize that I need a driver or that I have a device connected.
not sure if you've tried another USB cable or not, but if you have and it's still doing the same thing then it has to be a hardware related issue. possibly something wrong with the USB connection on your phone.
Awhile back, mine was doing something weird where when i'd plug it in to charge it and it kept showing that it was constantly charging, then not charging... I thought "what the hell!?".. I ended up trying canned air and it helped a little.. but started up again. I finally used some 'electrical parts cleaner' on it and ever since it's been functioning normally again.
not sure if you've tried another USB cable or not
Click to expand...
Click to collapse
Please read the op
It charges but doesn't connect
howephillip said:
Please read the op
It charges but doesn't connect
Click to expand...
Click to collapse
it helps to read the entire post apparently ;P
well, in the time I've had my TBolt, I've tried out every radio & countless rom/kernal variations. I have never had an issue connecting to PC on any radio so I doubt the radio has anything to do with your issue.
You have already attempted everything else though(a side from the cleaning) so i'd wonder if there's some sort of issue with the software on your phone.
I have had this exact problem.. have tried different PC's, different cords, different usb ports...I have tried to mount under CWM also. Computers don't give any indication that there is anything hooked into them....the phone does charge however. I have reinstalled the ROM (using CM7.1.1) I have intalled previous backups which had no problems linking to my PC. I have not tried to clean the charging port..will give that a go...I feel I will have to by a card reader for my pc to read the microSD. worked fine for 6 months, but then just quit. Posted this problem on android central...but no one could figure out a solution, thought someone here might have....last post on my AC thread from someone with same problem was told by verizon/htc to send it back for replacement...don't want to but might have to do this...love to have a brilliant idea before I do though! Can't post the link to the AC thread as I am a new registered user here..been trolling all year...but you can find it under the Thunderbolt Rooting. ROM's and Hacks area.....
I'm pretty sure no one has a solution to our problem. I've taken compressed air and cleaned everything and still no luck. It's just a question of how much they'll charge me for it.

[Q] USB connection

My Infuse 4G AT&T
I have this Issue where i or if i need go go back to stock for any reason, I can't.
USB pluged in; all its doing is charge, no data transfer no nothing, i have re-installed Kies and infuse drivers,; nothing same ordeal. I went to Download Mode, and obviously USB wont recognize. So i cant use Odin either for these reasons.
Phone is Rooted and Running on Zeus Rom by The Collective,; (Great by the way)
Is there any one out there may have a solution, or a modification ?
Thanks in Advanced!
Rey33 said:
My Infuse 4G AT&T
I have this Issue where i or if i need go go back to stock for any reason, I can't.
USB pluged in; all its doing is charge, no data transfer no nothing, i have re-installed Kies and infuse drivers,; nothing same ordeal. I went to Download Mode, and obviously USB wont recognize. So i cant use Odin either for these reasons.
Phone is Rooted and Running on Zeus Rom by The Collective,; (Great by the way)
Is there any one out there may have a solution, or a modification ?
Thanks in Advanced!
Click to expand...
Click to collapse
Sounds like you are using a "charge only" USB cord. Do you have the one that came in the box with your Infuse?
Sent from my SAMSUNG-SGH-I997 using XDA
Yes, its the Original cable....this just started to happen like 5 Days ago. I've tried my other Samsung cable, same issue
Sent from my SAMSUNG-SGH-I997 using XDA
USB not working
When I try to connect to the computer to transfer music or whatever to the Infuse it won't let me. I plug in the data cable click mass storage, click connect USB I get "do you want to scan and fix". If I click scan and fix I get "check disk options". Any combination of the check boxes will make the phone disappear and starts the scanning process, like I had disconnected it. I'm running Zeus 6 w/ICS theme for build 6. Is there any special way these disks should be formatted? Any help would be appreciated.
Wow! Nothing?
Now when I plug in to the computer it doesn't even recognize the phone. It's like I never plugged it in. The phone will still asks kies/media/mass storage. I click mass storage then click connect to PC then nothing. It's almost to the point of going out on the deck and teach this phone how to fly.
my infuse is doing about the same thing.
plug it into the wall...nothing.
try different outlet...nothing.
try different charger and cord...nothing.
plug it into my computer...starts to charge only, no usb mode.
computer says "one of the usb devices attached to this computer has malfunctioned, and windows does not recognize it.
ANY HELP?
devinwithaninfuse said:
computer says "one of the usb devices attached to this computer has malfunctioned, and windows does not recognize it.
ANY HELP?
Click to expand...
Click to collapse
I had the something happen yesterday. I restarted phone and pc but same thing. Ended up cleaning the mini usb port on the phone with an old toothbrush (and nothing else) and it started working again! Must have been some crap in there or something.
Sent from my SAMSUNG-SGH-I997 using xda premium

[Q] PC Won't recognize my phone

Hello again! So I recently picked up a Galaxy S 4g for a good deal, and now for some reason, I can't connect it to my pc. I plug it in via usb, I've tried all the USB settings, and my pc won't recognize it at all. I've searched everywhere on the web, and on these forums, and still no dice. I found another similar thread from about a year ago, and nobody really gave a concrete answer there. I've tried in debug mode also. The phone charges when it is plugged in, but that is all. I installed the Kies Mini and the drivers on my work pc (Win7 x64) and it still won't recognize my phone. At home I'm running Win8 x64, and Kies Mini won't even download the drivers, it just sticks at 0%. If anyone has any ideas as to why it won't work, or options that I can try, it would be greatly appreciated. Also, it is not rooted. The point of this is to try to root it. I've rooted many other Android phones without issue. This one's being a tricky little bugger!
Thanks in advance.
You will need to install the drivers for your phone on the pc. Also check out your usb cable some give me problems
Sent from my SGH-T959V
Had a similar problem on my win7 laptop. Decided to start over on my winXP pc and Kies mini worked to install drivers.
Well I've tried multiple USB cables, and both of the ones I have work with my Windows phone so im pretty sure those aren't the issue.
I will set up a PC with XP today then and see what happens. Will post with results. Thanks in advance!
I'm using windows 7 with no issues
Sent from my SGH-T959V
Tunderpimp said:
I'm using windows 7 with no issues
Sent from my SGH-T959V
Click to expand...
Click to collapse
I got it to work! Here's how:
I tried installing XP on a pc that I was setting up for my grandma, and still had the same problem. Having been working on this for a few days, I got frusturated, and brought it to my Dad to have him give it a go (he's done tons of rooting/unlocking on tons of phones, and he is in the 360 modding scene) and lo and behold, he got it. It was just the USB cables I was using I guess. He hooked it up with the cable from his Kindle Fire, and it worked instantly. Looks like I just need to pick up a new cable, because all 3 of mine are ****ty >.>
Thanks for the help guys!
Make sure MTP is checked under storage -> press menu -> USB Computer connection
EDIT: sorry i didnt see you had it solved

[Q] Phone wont connect to laptop

Hi, I have searched and tried troubleshooted this issue but I just can't seem to find anything!
I am trying to S-OFF my HTC One M8, so I downloaded HTC Sync Manager but my phone isn't connecting to my laptop at all. Has anyone else had this issue? If so, were you able to find a solution?
Any tips or advice is appreciated!
Thanks,
WarEternal
WarEternal said:
Hi, I have searched and tried troubleshooted this issue but I just can't seem to find anything!
I am trying to S-OFF my HTC One M8, so I downloaded HTC Sync Manager but my phone isn't connecting to my laptop at all. Has anyone else had this issue? If so, were you able to find a solution?
Any tips or advice is appreciated!
Thanks,
WarEternal
Click to expand...
Click to collapse
Do you have usb debuging checked in developer options?
kc6wke said:
Do you have usb debuging checked in developer options?
Click to expand...
Click to collapse
Yes I do, I've unchecked it and checked it and my phone still wont connect to my laptop.
Does anyone have any ideas? Anything helps!
This may be a gigantic derp, but make sure you're using a data/sync cable and not just a "charge" cable. Even if you don't have USB debugging enabled, your PC will recognize your phone when you connect it - unless it just can't see the connection at all, and that can pretty much only be because of the cable.
Try rebooting the phone with the phone connected. There have been times with my previous phones where Windows couldn't recognize the phone because of driver issues and that seemed to allow Windows to recognize it easier.
Sent from my HTC6525LVW using XDA Free mobile app
Reboot the computer. I had the same issue. Rebooting the phone and computer fixed it for me
Sent from my HTC6525LVW using XDA Free mobile app
Try using a different USB port
personally i have found the usb3 port on my laptop and my phone to be quite buggy. i keep seeing the phone connecting and disconnecting.
When you connect you phone to your computer dose it start charging?
also open up the windows Device Manager and look for anything about an unrecognized device.
and one last thought for now have you loaded drivers for other phones? sometimes that will mess with loading drivers for new phones

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