B324 not getting OTA notification and other misc questions - Ascend Mate 7 Q&A, Help & Troubleshooting

Hi,
I'm having some issues here:
- Motion control menu is empty from settings
- I'm in UAE, I have'nt gotten any OTA notification, even if I check, says none available. I'm on B324 TL09
- How do I know what regional version rom im running on? tbh, I bought the phone form online vendors, and often they dont use official distributors to get better margins etc. I even had problems updating to lollipop, had to do manually.
Please advise what steps can I take, (step by step, would appreciate) to have Marshmallow?
Thanks

Related

Couple of questions about Lollipop update

Hi guys,
so as you are receiving Android 5.0.2 I spoke with my carrier today to find you that they are still waiting for Sony to provide the test software. This means more waiting for me. I'm thinking of updating following this manual - http://techbeasts.com/2015/03/16/update-sony-xperia-z3-compact-d5803-official-android-502-lollipop-231a0690-firmware-how-to/
Before I do it I have a few questions:
1. When I update using this method am I going to lose all the apps and setting that I'm using now?
2. If I choose sets say the german version of 5.0.2, does this mean that in the future I will receive OTA updates alongside the phones running this version out of the box?
Thanks in advace.
shtepsel said:
Hi guys,
so as you are receiving Android 5.0.2 I spoke with my carrier today to find you that they are still waiting for Sony to provide the test software. This means more waiting for me. I'm thinking of updating following this manual - http://techbeasts.com/2015/03/16/update-sony-xperia-z3-compact-d5803-official-android-502-lollipop-231a0690-firmware-how-to/
Before I do it I have a few questions:
1. When I update using this method am I going to lose all the apps and setting that I'm using now?
2. If I choose sets say the german version of 5.0.2, does this mean that in the future I will receive OTA updates alongside the phones running this version out of the box?
Thanks in advace.
Click to expand...
Click to collapse
I would just point out that that thread you linked to states that it is specifically for the Z3c. That is a different device to the Z3
However, you can just flash a FTF for the Z3 found in flashtool (Or the mega collection thread) using flashtool.
You will lose all data on your phone unless you choose to not wipe data.
You will receive updates as if you had the phone with the firmware you install on it.
But you can always flash the FTF for your carrier once it comes out
Greg
Thanks Greg.
So there is a way to avoid wiping the phone when updating with flashtool ?
shtepsel said:
Thanks Greg.
So there is a way to avoid wiping the phone when updating with flashtool ?
Click to expand...
Click to collapse
Untick the box that says wipe data
If you get a load of FCs after the phone boots you will have to re-flash and then wipe data
I think I got it, but I would have to read a bit more before flashing.
Thanks again
Are there any disadvantages to flashing a different version of the firmware?
For example, I'm with Three, and although they now pride themselves on their phones being unlocked, they've still put their bloody splashscreen and other bits and pieces on the provided firmware on the phone! I'd rather have the generic UK version, but just making sure there'd be no issues with that.
None for me, My phone was with ROM for Mtel ( a Bulgarian carrier)that also claims the phone is unlocked. I flashed the central Europe ROM without any issues. Even kept all the files and apps from 4.4.4
Thanks for that, I'll have a look at some of the various firmwares available and make my choice!

NXT-L10 or NXT-L29 ?

Hi All ,
I just have some Qs about both versions International and Chinese
1- Which version is good for updating > Constantly ,frequently and fast updating to fix any problem.
2- why some owners can't receive OTA updates ?
3- If I have for example C185 (MEA) can I flash it to C432 (EU) without loosing any features or any thing ?
Thanks
1) both
2) either because they have modified their systems (rooting, unlocking bootloader, flashing non-stock rom, etc) or because they just havent received the updates yet. OTAs dont roll out worldwide all at the same time, so sometime it takes a while longer
3) yes you can, although u wont be receiving any OTA updates anymore, since ull have to modify the system in order to flash a different rom (in most cases, at least). why would u want to flash from an MEA rom to a EU one? there likely wont be any differences whatsoever, since both are L29 devices anyways...

Update firmware manually without rebranding/unlocking bootloader possible?

Hello!
I recently purchased a Mate 9 through an operator that sells unlocked phones in my country.
The firmware version on the phone currently is MHA-L09C106B120 which is pretty old, but the software update section of the settings menu says there aren't any updates available.
I found a newer version MHA-L09C106B160 on this site: http://hwmt.ru/oth/HWFF/info/view.php?find_model=mha
Question: seeing as how the newer firmware refers to apparently my same localized version of the phone (L09C106), can I force it to update to it somehow, without rooting or unlocking bootloader? Additionally, is there anyway to do this without an external sdcard? (I currently have one on order but it will take many days to get here)
Thanks!
Not necessary in the update. In my case under the overflow menu you will see download option if this is a full rom.
Hi, thanks! Sorry I'm a bit lost here. The overflow menu of what app?
Also in the site I mentioned, the new firmware is listed as OTA, not full. Does that mean I can't update to it?
Thanks again
You could update it, I can imagine by the number of cust es of the Costa Rica ice.
The overflow menu of what app?
Click to expand...
Click to collapse
In Settings > System update
Thanks. I ended up rebranding to C636 to get newer updates.

Updating a C432

Just recently bought this phone, and after scouring this forums the past few days I found that the EMUI that shipped with my phone is 4-5 months old (Dec '16) and that there have been multiple updates since, even though the OTA on my phone says I'm using the latest version. This scares me, not so much for features, but because of potentially missing security patches.
Looking at hwmt.ru's listings, there's a lot of updates, and for my specific model the latest OTA is B181, and the latest "full" update (I assume these are whole images) is B156.
Can I download the B156 updates (basically the same way used when rooting the phone) to update the stock ROM?
And if that is correct, what are all the listings on that site under the "A" (or "Тип") column with "OTA" for?
Download the firmware finder app for android and update through it: https://forum.xda-developers.com/tools/general/huawei-firmware-finder-team-mt-t3469146
You probably won't be able to update to 181 though... You'll have to test which ones you can install. Huawei needs to approve each firmware version before we can install through system update.
B181 didn't work, authentication error, gonna try the other way and work my way up instead.
Nice that someone made a tool to automate this though, even though it's a hacky way
Nevermind that, every single version gets that authentication error, even the ones older than the one I have currently installed.

Having trouble with SD card firmware updates.

Hello everybody,
Firstly, apologies about all text, no links.. But i'm new to the site and don't have enough posts to link yet.
So, i'm new to the Mate 9 (had Samsungs for quite a few years now... Overpriced battery sucking hogs that never last to 18 months withou massive issues) and I really haven't gotten into the custon side of/flashing etc since my original galaxy (dunut, before the s!) /HTC Desire, sgs3 days.... So i'm probably quite out of touch... But still capable to learn and especially follow a good guide!
Now, my thing is... I want to stay stock as I use Android pay quite a lot... Yet with my experience with optus they are ATROCIOUS at updates, every with volume sale items like the Galaxy s4, 5 &6 so I can only imagine that i'll never get an update with the mate 9.
I purchased my phone outright, but second hand.... So I don't think I'll have a warranty anyway.
So far I have gathered that I can only debrand if I unlock the bootloader (and pay remains broken even if it gets relocked with an original rom) so for me, at least for the time being, that's out.
My next option is to side load firmware from the SD card... I just want to keep up to date. There is some screen sensitivity issues that the newest firmware apparently addresses.. Not to mention camera updates and battery usage updates (already VERY impressed with the battery though, especially after my S6- Awful phone)
Trouble is, I can't get any update to complete! - They get to 5% and then fail!
The firmware models I've tried have slightly different numbers to what's on my Optus Mate 9... But I can't find any exact matches, so I'm kind of expecting this to be the cause of my failed updates, even when I've downloaded from the different sites following the guides.
Currently i'm running with this;
Model: MHA-L09
Build: MHA-L09C34B122
EMUI: 5.0
Android: 7.0
and I have tried these three updates from the Huawei... Note 2 full and one OTA. Also note the firmware/region differences... But it's as close as I can find.
2017.04.25 MHA L09BC346B181 FULL-MF
2017.04.25 MHA L09BC346B181 OTA-MF
2017.04.24 MHA L09BC34B170 FULL-MF
I've also followed these two guides (and another one with a B170 update), downloading the updates from each respective site in case the firmware was something different than what I could find. Note also that one tells you to put the dload folder into the device memory.. Which won't work, so I just did it in SD which enables the phone to recognise the update file.
(links not allowed sorry, removed and replaced with text, can probably google to see what I did, always fails on step 1)
From get droid tips, upgrade to B170 & B181
from stechguide, upgrade it B181
Not to mention having followed all the guides I could find on this forum.
I'm sorry if I've missed a discussion that already deals with this (or similar) or if it's really bleedingly obvious. I'm just at a bit of a loss here!
Thanks in advance.
Sorry,
This is for Australian firmware. Optus.
Use this: https://forum.xda-developers.com/mate-9/how-to/guide-mate-9-flash-update-package-t3593108
I don't get why sites write down guides on how to update, when we in fact can't update using DLOAD. Only 2 offline firmwares have been released so far, for C636 and AL00. But that guide up there will let you update to 181.
Thanks for that,
I'd obviously misunderstood what's available already... Figured since I don't have the 10x zoom available like the latest release, I was behind.
ante0 said:
Use this: https://forum.xda-developers.com/mate-9/how-to/guide-mate-9-flash-update-package-t3593108
I don't get why sites write down guides on how to update, when we in fact can't update using DLOAD. Only 2 offline firmwares have been released so far, for C636 and AL00. But that guide up there will let you update to 181.
Click to expand...
Click to collapse
Yes, new users are led the wrong way by reading these guides.
The dload method probably worked with older devices so the Mate 9 articles seem to be created by copy and paste and replacing the older devices name with "Mate 9". Voila! There's your new shiny article about the Mate 9 and people klick it.
Yeah. I got sucked in. Noob mistake.
Sorry for polluting the board with my stupidity!
Very out of touch with behind the scenes android.
Thanks for taking the time guys
Since you don't want to unlock your bootloader you are stuck to only one method. And that is the Firmware Finder method and try to push the latest C34B170 FULL-MF to your System Updater and hope it is authenticated. The other link mentioned by ante0 is for unlocked bootloader users only using TWRP and modified recovery images.
Saw that. Figured I'm just stuck as is for now. I'll check out what you're referring to!
Leighm0 said:
Since you don't want to unlock your bootloader you are stuck to only one method. And that is the Firmware Finder method and try to push the latest C34B170 FULL-MF to your System Updater and hope it is authenticated. The other link mentioned by ante0 is for unlocked bootloader users only using TWRP and modified recovery images.
Click to expand...
Click to collapse
New Mate 9 owner here, have been trying to update from MHA-L29C636B172 to MHA-L29C636B180 using the Firmware Finder method and push to OTA.
System update has picked up the new version but every time I try to download and update, it gets to 100% and then tells me I need to update Package 1 which is the same size, it downloads that, tells me I need to update Package 2, same size, downloads that, Package 3 etc, etc in a never ending loop! I’ve tried using both the smaller update package and the full package. I built up an update file of over 5GB trying to do it this way and it never gets to the authentication stage!
Although I’ve always unlocked my bootloader, flashed custom recoveries and roms on my previous Android devices I’m not keen to take that path yet.
In a nutshell, am I doing something wrong or should I just wait for the official authenticated firmware update to pop up on my phone? Thanks.
Texan1 said:
should I just wait for the official authenticated firmware update to pop up on my phone? Thanks.
Click to expand...
Click to collapse
IMHO yes you should. Don't let FF/FH turn into an obsession, just enjoy your phone.
Sent from my MHA-L29 using XDA Labs
Texan1 said:
New Mate 9 owner here, have been trying to update from MHA-L29C636B172 to MHA-L29C636B180 using the Firmware Finder method and push to OTA.
System update has picked up the new version but every time I try to download and update, it gets to 100% and then tells me I need to update Package 1 which is the same size, it downloads that, tells me I need to update Package 2, same size, downloads that, Package 3 etc, etc in a never ending loop! I’ve tried using both the smaller update package and the full package. I built up an update file of over 5GB trying to do it this way and it never gets to the authentication stage!
Although I’ve always unlocked my bootloader, flashed custom recoveries and roms on my previous Android devices I’m not keen to take that path yet.
In a nutshell, am I doing something wrong or should I just wait for the official authenticated firmware update to pop up on my phone? Thanks.
Click to expand...
Click to collapse
Once you start download.. pause it then go turn off the proxy and then go back to the update and resume. Then you won't get the incremental download loop.
By the way, when you unlock bootloader on mate 9, then flash a full firmware (either the update and rebrand guide, Firmware finder or funky) your bootloader gets locked again. So no real harm done.
Leighm0 said:
Once you start download.. pause it then go turn off the proxy and then go back to the update and resume. Then you won't get the incremental download loop.
Click to expand...
Click to collapse
Thanks @Leighm0, but still getting the 'authentication failed' message once downloaded. Is there anything I can do to prevent that and get the update through?
Texan1 said:
Thanks @Leighm0, but still getting the 'authentication failed' message once downloaded. Is there anything I can do to prevent that and get the update through?
Click to expand...
Click to collapse
Nope, thats Huawei not authenticating the update for your device yet... you just have to wait. Took me about 3-4 weeks from the time of release before B182 got approved for my C636 device.
I just randomly check every week till its finally approved - I try not to keep checking as its pointless and a waste of bandwidth.
Leighm0 said:
Nope, thats Huawei not authenticating the update for your device yet... you just have to wait. Took me about 3-4 weeks from the time of release before B182 got approved for my C636 device.
I just randomly check every week till its finally approved - I try not to keep checking as its pointless and a waste of bandwidth.
Click to expand...
Click to collapse
Thanks @Leighm0. Unsure what the point of Firmware Finder and the proxy is then? If it allows you to find the firmware earlier, but you still can’t install it because Huawei need to authenticate it first, why not just check for updates using the built in system updater?
Good question... Wondering that myself.
Sent from my MHA-L09 using XDA Free mobile app
Texan1 said:
Thanks @Leighm0. Unsure what the point of Firmware Finder and the proxy is then? If it allows you to find the firmware earlier, but you still can’t install it because Huawei need to authenticate it first, why not just check for updates using the built in system updater?
Click to expand...
Click to collapse
Nope - I still had to get FF Proxy to push it to system updater.. just needs to be authenticated by Huawei first. OTA did not show up under the standard "check for updates" options.. it might have shown up, but how long do I need to wait for that ? My device is not available in Australia, would it even get OTA updates if it werent for FF proxy?
Next time a firmware comes out, I could do a test to see if it does even get it by normal methods - and that is to push with FF Proxy, wait for the update to be authorized... then cancel it... turn off FF Proxy and wait for it to show up in my system updater naturally.. see how slow Huawei are at pushing it? Be interesting to see.
The above would probably not be relevant to an Australian sold model/device - it should get OTA updates when they are pushed out..
Leighm0 said:
Nope - I still had to get FF Proxy to push it to system updater.. just needs to be authenticated by Huawei first. OTA did not show up under the standard "check for updates" options.. it might have shown up, but how long do I need to wait for that ? My device is not available in Australia, would it even get OTA updates if it werent for FF proxy?
Next time a firmware comes out, I could do a test to see if it does even get it by normal methods - and that is to push with FF Proxy, wait for the update to be authorized... then cancel it... turn off FF Proxy and wait for it to show up in my system updater naturally.. see how slow Huawei are at pushing it? Be interesting to see.
The above would probably not be relevant to an Australian sold model/device - it should get OTA updates when they are pushed out..
Click to expand...
Click to collapse
Ah, ok, well explained mate. So there is a delay between FF and OTA finding the update and then there is a delay as to when Huawei decide to authenticate it.
Are firmware and when Huawei decide to authenticate based on model number? Geographic regions? Mobile carrier?
Mine was purchased via Hong Kong and is the MHA-L29C636 model which I believe is the version JB HiFi sell as well.
Texan1 said:
Ah, ok, well explained mate. So there is a delay between FF and OTA finding the update and then there is a delay as to when Huawei decide to authenticate it.
Are firmware and when Huawei decide to authenticate based on model number? Geographic regions? Mobile carrier?
Mine was purchased via Hong Kong and is the MHA-L29C636 model which I believe is the version JB HiFi sell as well.
Click to expand...
Click to collapse
Not sure how Huawei do their authentication approvals.. but it's not model number.. as someone with same model as mine got theirs authenticated 3-4 weeks before mine did (they were in different country). Could be region and or mobile carrier.. who knows.
Mine was purchased from Thailand and is the LON-L29C636 but is not sold anywhere here in Australia. Correct your model is indeed sold by JB Hi-fi.. so would think you get yours approved same time as those who bought here in AU from JB. But again this could be wrong and they could base authentication on something else... Maybe serial number groupings or who knows?!?!
Leighm0 said:
Not sure how Huawei do their authentication approvals.. but it's not model number.. as someone with same model as mine got theirs authenticated 3-4 weeks before mine did (they were in different country). Could be region and or mobile carrier.. who knows.
Mine was purchased from Thailand and is the LON-L29C636 but is not sold anywhere here in Australia. Correct your model is indeed sold by JB Hi-fi.. so would think you get yours approved same time as those who bought here in AU from JB. But again this could be wrong and they could base authentication on something else... Maybe serial number groupings or who knows?!?!
Click to expand...
Click to collapse
Iirc they go by IMEI.

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