Database Info

Jelly Bean & Factory Data Reset = Dead Phone

Device:
Droid Razr MAXX HD - Stock Factory Phone - Unrooted, nothing been touched. - VERIZON
What happened:
Updated to JB last week. Was a little too glitchy for my liking so I was going to factory data reset and clear the cache.
Problem 1: Failed Reset
Hit Factory Data Reset, phone starts up green android on screen with twirling blue stuff. Progress bar at bottom. Sits there for hours and nothing ever happens. Pulled SD card to see if that helped and tried again. Nothing.
Problem 2: Can't get into Recovery
I power the phone on and hold vol + & vol -, select recovery then get red moto logo then the same screen from problem 1. I hit Vol - then Vol + to try to get into recovery and it doesn't work. It just says ge 0/0 Formatting /data... Again, nothing.
Problem 3: It's reset, but if you shut the phone off you get problem 1 again.
Power on with vol + & - and I select any other option the phone will boot up and will activate for the first time. Sometimes it will find the network, sometimes the network and battery symbol will have question marks. The problem is, when the phone shuts off or restarts you get problem 1 again. Then if I select any of the options with vol+ & - it resets the whole phone.
Any ideas on how I could fix this other than throwing it on the pavement? All this from a factory data reset on a stock unmolested phone.

Glad to see it's not just me then man. Same problem with my Razr HD. Mine was rooted, but stock apart from that. I had been worried that perhaps it was because I'd been too dumb to remove (or better yet, actually protect) bits and pieces like SuperUser and they were annoying it or something.
Get exactly the same problems as you, haven't yet been able to figure out what's wrong. Called Motorola, erm, no, I'm not able to send my phone in, I kinda need it!
Just a note though with the first part of your problem...
Problem 1: Failed Reset
Hit Factory Data Reset, phone starts up green android on screen with twirling blue stuff. Progress bar at bottom. Sits there for hours and nothing ever happens. Pulled SD card to see if that helped and tried again. Nothing.
I'll bet you that if you watch really closely, just before the screen goes blank, you'll see the android laying down with the red exclamation above him. At least I do.
Have also experimented with all the boot options, and also tried redoing the reset from the settings menu. No dice.
I'm guessing that because you've got a Maxx, you'll have a totally different service provider too.

planeray said:
Glad to see it's not just me then man. Same problem with my Razr HD. Mine was rooted, but stock apart from that. I had been worried that perhaps it was because I'd been too dumb to remove (or better yet, actually protect) bits and pieces like SuperUser and they were annoying it or something.
Get exactly the same problems as you, haven't yet been able to figure out what's wrong. Called Motorola, erm, no, I'm not able to send my phone in, I kinda need it!
Just a note though with the first part of your problem...
Problem 1: Failed Reset
Hit Factory Data Reset, phone starts up green android on screen with twirling blue stuff. Progress bar at bottom. Sits there for hours and nothing ever happens. Pulled SD card to see if that helped and tried again. Nothing.
I'll bet you that if you watch really closely, just before the screen goes blank, you'll see the android laying down with the red exclamation above him. At least I do.
Have also experimented with all the boot options, and also tried redoing the reset from the settings menu. No dice.
I'm guessing that because you've got a Maxx, you'll have a totally different service provider too.
Click to expand...
Click to collapse
Thanks for the advice but unfortunately I don't have the android with the !. If I did, I would probably be able to get into recovery. Good luck!

Have you tried to fastboot the phone?
You might lose your data, but you've already tried a factory reset. Here's what to do:
1) Download the Motorola USB drivers from here - https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
2) Download RSDLite 6.0 from here - https://hotfile.com/dl/174582400/60ad26d/RSDLite_6.0.rar.html
3) I take it you're on VZW, so download the Jelly Bean fastboot file from here - http://sbf.droid-developers.org/vanquish/VZW_XT926_4.1.1_9.8.1Q_39_VQW_CFC.xml.zip
4) Boot the phone up in fastboot mode - Turn phone off completely, on power on hold VOL+ and VOL- and press power, that should load a menu. Select "AP Fastboot"
5) Plug the phone into the PC and it should detect in RSD Lite, load the file you downloaded and flash the phone
This shouldn't ruin your warranty status, but nothing is official. I've never done this with the newer Motorola HD phones (since I don't have one yet...) but I have done this many times on many different Motorola Devices like RAZR (OG) and Droid 4, and Droid 3, etc. I'm pretty sure it'll work fine for you.
If you have anymore troubles let me know.
Good luck!

This info should be in a sticky, or a FAQ or something, very useful.

danifunker said:
Have you tried to fastboot the phone?
You might lose your data, but you've already tried a factory reset. Here's what to do:
1) Download the Motorola USB drivers from here - https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
2) Download RSDLite 6.0 from here - https://hotfile.com/dl/174582400/60ad26d/RSDLite_6.0.rar.html
3) I take it you're on VZW, so download the Jelly Bean fastboot file from here - http://sbf.droid-developers.org/vanquish/VZW_XT926_4.1.1_9.8.1Q_39_VQW_CFC.xml.zip
4) Boot the phone up in fastboot mode - Turn phone off completely, on power on hold VOL+ and VOL- and press power, that should load a menu. Select "AP Fastboot"
5) Plug the phone into the PC and it should detect in RSD Lite, load the file you downloaded and flash the phone
This shouldn't ruin your warranty status, but nothing is official. I've never done this with the newer Motorola HD phones (since I don't have one yet...) but I have done this many times on many different Motorola Devices like RAZR (OG) and Droid 4, and Droid 3, etc. I'm pretty sure it'll work fine for you.
If you have anymore troubles let me know.
Good luck!
Click to expand...
Click to collapse
Thank you for this info but unfortunately this doesn't work on my phone either. Computer will not recognize the phone. I did everything as suggested. I got to load the file and it fails almost instantly.

bdbaity said:
Thank you for this info but unfortunately this doesn't work on my phone either. Computer will not recognize the phone. I did everything as suggested. I got to load the file and it fails almost instantly.
Click to expand...
Click to collapse
That means we need the right drivers. Try downloading the other USB drivers from the Motorola site. Also what OS are you using?
Sent from my XT894 running ICS

danifunker said:
That means we need the right drivers. Try downloading the other USB drivers from the Motorola site. Also what OS are you using?
Sent from my XT894 running ICS
Click to expand...
Click to collapse
Windows 8

bdbaity said:
Windows 8
Click to expand...
Click to collapse
Yes... I'm really not surprised. I have had major driver issues with Android devices on Windows 8.
When you plug in the phone through fastboot mode, can you take a screenshot of your device manager? Try to double click on the device and locate the Motorola fastboot device.
Sent from my asus_laptop using Tapatalk 2

danifunker said:
Yes... I'm really not surprised. I have had major driver issues with Android devices on Windows 8.
When you plug in the phone through fastboot mode, can you take a screenshot of your device manager? Try to double click on the device and locate the Motorola fastboot device.
Sent from my asus_laptop using Tapatalk 2
Click to expand...
Click to collapse
Smart man.... That was the first thing I did was look in device manager and it was a mess while the phone is in fastboot. Computer recognizes the phone fine while it's powered booted up and on. I can get RDLite to find it and try to start and force the file to the phone but the moment it goes into fastboot it fails every time. I got Verizon sending me another phone today.... I appreciate your help on this... I'd buy you a beer if I could! :highfive:

bdbaity said:
Smart man.... That was the first thing I did was look in device manager and it was a mess while the phone is in fastboot. Computer recognizes the phone fine while it's powered booted up and on. I can get RDLite to find it and try to start and force the file to the phone but the moment it goes into fastboot it fails every time. I got Verizon sending me another phone today.... I appreciate your help on this... I'd buy you a beer if I could! :highfive:
Click to expand...
Click to collapse
No problem. I'm going to look for ways to fix this Windows 8 driver issue. I've had problems with nexus 7, Galaxy S, Motorola phones, etc...
Sent from my XT894 running ICS

Motorola Razr HD LTE XT925 4.1.2 boot loop

I'm stumped with this issue of my Motorola Razr HD LTE XT925 Rogers version 4.1.2 being in a boot loop. It started when I did a factory reset to try and fix some camera issues that I was having it started up with the Motorola red M icon then went to proceed with the factory reset with the android icon with the spinning blue object then restarts and just does a loop I have tried some steps that I found that I will list but all are unsuccessful and I did try them several times. It is stock firmware but was rooted with one click rooting program can't remember the name I did nothing else to the firmware.
Power + volume down for 10 seconds (simulates a battery pull)
Stock recovery tried wiping data and cache and then rebooting
Tried to use the boot menu normal start up and factory options
I did however get it to boot to the Rogers logo screen once but it just froze and had to restart it
I am currently trying get ADB tool to installed and get it working to see my phone as well as RDS Lite 6.1.6 it wont show any info about the phone but when in fastboot mode RDS Lite see it as connected in fastboot but no info about the phone shows up in the top left box as it has shown before also tried Super ADB Tool it show nothing at all I will continue to try and get the tools working.
Any help in getting the phone to boot normally is greatly appreciated.

I was also wondering if any body knows a good way to completely wipe the razr XT925 and restore the stock firmware that would also help.

OK so I have ADB installed and working I think put my XT925 in fast boot mode then I put in code adb devices in to the windows command console but show nothing listed and my phone says it is in fastboot mode and usb is connected and windows sees it as well but not ADB. There is no errors ether I am so confused as to why ADB and RSD show no info about my phone? I will see if its any of my drivers that are missing.
I went ahead and tried to flash my phone with RSD lite 6.1.6 with no luck the boot loop is preventing it from proceeding with the flash is this just a lost cause and there is no fix for it. The only thing I can think of is that I have to unlock the boot loader is that even an option when I can't even get boot into android? Any one got any ideas?

I was messing a round with my phone and try to get it working with any of the tools and had turned of the phone to stop it from constantly showing the red M icon and the android icon with the blue spinning object over and over but still had the phone plugged in to the computer and was looking in device manger in windows and seen this QHUSB_DLOAD with no drivers for it and looked at the VID & PID ids (USB\VID_05C6&PID_9008
) and searched for drivers thinking that is what is missing for my phone as I have never see it before and it is Qualcomm modem flashing port I don't know what to do did really mess up my phone by just doing a factory restore?
Some help or clarification would help a lot now as it is a bit troubling that I am unable to fix the Motorola Razr XT925 and might be bricked just by doing a factory restore. :silly:

OK I am getting desperate here I will do anything to stop it from looping I have even tried house of motos way just the same thing still if I can stop it from looping I can get it to work but does anyone knows a way to wipe the phone completely or stop it from this infuriating loop???
Just as a side note I found that forcing it in to normal start up with the wall charger plugged in it will charge when done then it will show the rogers logo like its booting but does nothing.

I have searched the forms and google now for 2 days about any way to fix the boot loop but all just say to do things that I have tried many different ways many times and the tools don't work or will work like RDS but it is unable to continue do to the loop of it doing a factory restore then restarts.
If any body has any ideas at all or can at least point me in the right direction would be a life saver I will even jtag the phone if i have to, if even that's possible

Have you booted into fastboot mode?
Have tried to rsd to stock from fastboot?

Darbness said:
Have you booted into fastboot mode?
Have tried to rsd to stock from fastboot?
Click to expand...
Click to collapse
Thanks for the reply, I have gone into fastboot mode and used RSD to try and flash the stock rom but when it restarts the phone its unable to countiue becuse it is uable to get past the bootloop

If your phone is bootloader locked you can always take it back to the carrier, that's it if you have guarantee. I suggest you try a earlier version of RSD lite, 6.1.4 for example, and see how it goes.
Sent from my RAZR HD using xda app-developers app

Hydr0id said:
If your phone is bootloader locked you can always take it back to the carrier, that's it if you have guarantee. I suggest you try a earlier version of RSD lite, 6.1.4 for example, and see how it goes.
Sent from my RAZR HD using xda app-developers app
Click to expand...
Click to collapse
OK, not able to take it to Rogers some issues with doing that but will try RSD lite 6.1.4 besides that no other ways?

I had the same issue yesterday. Received a phone call and my phone shut off and started looping on the red M logo, but no further. I did everything in my power to get RSD Lite and ADB to recognize my phone in fastboot mode. Nothing. Then, I moved the USB port to another port on my laptop, and viola, RSD Lite picked it up, but ADB never did. Using the stock firmware available for my 926, I was able to revert back to the latest version of JB for my phone. I did also have to run RSD Lite in *administrator mode* in order to get success. Hope any of these tips helps you out.
Also, even though I was successful in flashing, I was still in loop mode until... I had to wait for the battery to die and the phone to shut all the way off. Then after powering up, it came up. I tried the volume down + power key, but it would only reset the phone, it would not completely power it off like it needed. This is not something I have seen on any forum anywhere, so hopefully it helps.

xaneth said:
I had the same issue yesterday. Received a phone call and my phone shut off and started looping on the red M logo, but no further. I did everything in my power to get RSD Lite and ADB to recognize my phone in fastboot mode. Nothing. Then, I moved the USB port to another port on my laptop, and viola, RSD Lite picked it up, but ADB never did. Using the stock firmware available for my 926, I was able to revert back to the latest version of JB for my phone. I did also have to run RSD Lite in *administrator mode* in order to get success. Hope any of these tips helps you out.
Also, even though I was successful in flashing, I was still in loop mode until... I had to wait for the battery to die and the phone to shut all the way off. Then after powering up, it came up. I tried the volume down + power key, but it would only reset the phone, it would not completely power it off like it needed. This is not something I have seen on any forum anywhere, so hopefully it helps.
Click to expand...
Click to collapse
Thanks for the reply, I was thinking along the same lines as that but trying it on a freshly installed windows plus on different computer and just have RSD lite 6.0 and my Motorola drivers for my phone installed. I was thinking that it was my current motherboard that has a Intel usb 3.0 controller on it and my old motherboard did not as I manually updated my phone from 4.0.4 to 4.1.2 before on my old motherboard and had no issues and will fallow the instructions to the letter and will triple check as well. I will see how this goes and hope it works as its my last option to get it working.

OK so trying to reflash the phone from a different computer with a fresh install of windows buy did not work.
I was looking though the options in the android system recovery menu and two options stood out are:
apply update from external storage
and
apply update from ADB (wont work as ADB does not see the phone)
would doing an update with an SD card with the firmware on it work or is it for some other purpose?

osalot said:
OK so trying to reflash the phone from a different computer with a fresh install of windows buy did not work.
I was looking though the options in the android system recovery menu and two options stood out are:
apply update from external storage
and
apply update from ADB (wont work as ADB does not see the phone)
would doing an update with an SD card with the firmware on it work or is it for some other purpose?
Click to expand...
Click to collapse
I'm not sure, never flashed that way. If it isn't too much to ask, can you tell me the process you are following to flash the stock rom step by step?, to see if I can somehow help you out, it's really odd It doesn't work.
Sent from my RAZR HD using Tapatalk

Hydr0id said:
I'm not sure, never flashed that way. If it isn't too much to ask, can you tell me the process you are following to flash the stock rom step by step?, to see if I can somehow help you out, it's really odd It doesn't work.
Sent from my RAZR HD using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply, The steps I take to flash my phone is to first put my phone in to fast boot mode then connect my phone to the back of my pc then start up RSD Lite and add the latest firmware for my XT925 in RSD then let it load the firmware and it restarts the phone. it starts up to the non animated red M icon then the android with the spinning blue object in its chest comes up but then shuts off and restarts and have left it for several hours until it died and had to recharge it up.If I can I will post a video of how I flash it and what the phone does.
also is it normal for RSD Lite not to show the imei number of the phone or any thing about it in the top left box (Device properties) when you click on the modal?, all I get is N/A in Device properties box.

Yes, that is completely normal, that only appears when the flash is succesful and you get past the "select language" screen, but seeing that you're stuck in the M logo means that you haven't got there yet, in the mean time it will still appear no imei and no info.
Sent from my RAZR HD using xda app-developers app
---------- Post added at 04:08 PM ---------- Previous post was at 04:01 PM ----------
Here, try this: http://www.android.gs/unroot-droid-razr-hd-xt926-downgrade-stock-firmware/
The RSD process following the exact same instructions found there on a Windows with USB 2.0, and it is preferred you use RSD 6.1.4 (if you don't have it I can post it here if you want)
Your build to flash is found here: http://sbf.droid-developers.org/
Search for the one the phone brought when it was just bought, it has to be from your carrier.
Btw: did the flashing gives you any errors at all or not? Also, do you have bootloader unlocked? Just some details I'm curious, but seeing your phone does finish the process and restarts means it probably doesn't get any errors, anyway I'm just curious.
Sent from my RAZR HD using xda app-developers app

Hydr0id said:
Yes, that is completely normal, that only appears when the flash is succesful and you get past the "select language" screen, but seeing that you're stuck in the M logo means that you haven't got there yet, in the mean time it will still appear no imei and no info.
Sent from my RAZR HD using xda app-developers app
---------- Post added at 04:08 PM ---------- Previous post was at 04:01 PM ----------
Here, try this: http://www.android.gs/unroot-droid-razr-hd-xt926-downgrade-stock-firmware/
The RSD process following the exact same instructions found there on a Windows with USB 2.0, and it is preferred you use RSD 6.1.4 (if you don't have it I can post it here if you want)
Your build to flash is found here: http://sbf.droid-developers.org/
Search for the one the phone brought when it was just bought, it has to be from your carrier.
Btw: did the flashing gives you any errors at all or not? Also, do you have bootloader unlocked? Just some details I'm curious, but seeing your phone does finish the process and restarts means it probably doesn't get any errors, anyway I'm just curious.
Sent from my RAZR HD using xda app-developers app
Click to expand...
Click to collapse
thanks for the reply, I have just tried the the steps in the link you provided and I used RSD lite 6.1.4 and got the 4.0.4 Rogers firmware for my XT925 that it originally came with and waited an hour but just did the same thing, I don't get any errors when flashing although RSD displays to start the phone up manually and I have a locked boot loader (Device is LOCKED: Status Code: 0) I can how ever get it to go to the animated red M icon and then the rogers logo by selecting normal power up from the boot menu but doesn't boot in to android.

osalot said:
I was also wondering if any body knows a good way to completely wipe the razr XT925 and restore the stock firmware that would also help.
Click to expand...
Click to collapse
http://theunlockr.com/2012/01/24/how-to-restore-the-motorola-droid-razr-using-fastboot-files/

Ok, so I think I maybe doing something incorrectly so I will put all the steps I did to reflash my phone and will add some pics and a video if possible.It took me a few days to get another phone to use for vids and pics the phone I used to for video and pics Samsung Captivate, unbrickable ya can't kill it.
1. I have installed RSD Lite 6.1.4
2. Installed the latest Motorola drivers by down loading the Motorola Device Manager
3. Down loaded the firmware for my phone android 4.1.2 full file name ---> 9.8.2Q-8-XT925_VQL-12.2_CANADA_VANQJBLTEFRCI_P004_CFC_fb.xml.zip
4. Put my phone in fast boot mode then connected my phone to my netbook on the side or on the back usb 2.0 port on the PC with the original Motorola usb phone cable tried both to be sure
5. Started up RSD Lite 6.1.4 and load the firmware and selected Decompress only
6. Checked RSD Lite to make sure my phone is connected and showing up and RSD Lite shows (Fastboot VQUISH_U S USB N/A Connected)
7. I then selected start button on RSD Lite and it flashed the firmware with out issues or errors
8. phone restarts fine from fastboot left it for 1:30 RSD displays to reboot the phone manually but the phone does not do anything else but reboot constantly left the phone doing that until it ran out of battery
Pic of XT925 in fastboot mode not connected
Pic of RSD with phone connected in fastboot mode ready to be flashed
Video of phone restarting after being flashed and looping (click the link below)
http://s1295.photobucket.com/user/Osalot-Ruin/media/RSDandphonevideoCapture_zpsff85211b.mp4.html
Pic of RSD after leaving the phone for 1 hour and 30 minutes

In the steps I don't see the XML file editing, did you deleted the getvar line in the XML file?
Sent from my RAZR HD using XDA Free mobile app

Bricked Xperia Z3v with locked bootloader, can't enter recovery or flash mode

Hi guys. So I have been going through xda and Google for hours and hours trying solutions, to no avail. I almost never post on forums for help because I can usually find the solution. Not this time. This is my last resort next to throwing my phone out a window or praying for death's sweet release.
The facts: I have a rooted Xperia Z3v. I tried to upgrade TWRP in order to follow some directions on upgrading to Nougat. I flashed TWRP from 2.8.X.X to 3.X.X.X. I rebooted and it never made it to the Sony logo. Now, if I plug the phone in to either a wall socket or PC it vibrates, endlessly at three second intervals, each time with red LED. If I try to enter flash mode, then its the same but with a brief green led after the red. I can enter fastboot (the only way to stop it vibrating while plugged in) and my PC sees it, including Flashtool, but since my bootloader is locked permanently, I can't really do much with it.
When plugged into the wall-charger, I noticed that the charger's LED changes from "Active" to "Inactive" with every vibration. I'm pretty sure I'm in a reboot loop. The screen is totally dead and there's no logo, but every three seconds it kills it self and comes back.
I have tried everything I could think of.
What I have:
I have the stock firmware ready to go
I have TWRP backups on SD card and PC
I have Flashtool
I think my drivers are good, but not 100% sure
I can fastboot
I'm at my wit's end and losing hope.
Please, I'm open to any suggestions at all.

There is a chance to save your phone 50% this trick might work for your phone sort of .
First i need some answers
1.If you go to flash mode the phone vibrates right is it detectable by your pc at that time.
2.did you Try hard reset not by the vol button press but the very sophisticated button under the sim tray.
3.https://forum.xda-developers.com/z3/development/nougat-7-1-1-android-source-project-t3532346
try this I know this is not for your phone but you will be able to actually boot your phone or atleast take a rest for what the heck is going on with your phone
4.If none of the solutions work disscuss with me i am happy to help

Same thing here. Flashed wrong ROM via TWRP.
As a result, immediate loop (repetitive vibration, led blinking red) when connected via USB. No recovery access. Only fastboot access (blue led).
Locked bootloader.
Flashtool:
- tried flashing kernel.sin extracted from a stock ftf - no good (locked bootloader, unlocking requires flashboot which is not accessible).
- tried flashing system.sin extracted from a stock ftf - no good, flashtool says
INFO - Flashing selected system
and immediately after that
INFO - Please check the log before rebooting into system
So it clearly doesn't do anything. Any other approaches to try?
Tech core said:
First i need some answers
1.If you go to flash mode the phone vibrates right is it detectable by your pc at that time.
Click to expand...
Click to collapse
Flashmode does not work, it starts cycling immediately.
Tech core said:
2.did you Try hard reset not by the vol button press but the very sophisticated button under the sim tray.
Click to expand...
Click to collapse
Yes, certainly.
Tech core said:
3.https://forum.xda-developers.com/z3/development/nougat-7-1-1-android-source-project-t3532346
try this I know this is not for your phone but you will be able to actually boot your phone or at least take a rest for what the heck is going on with your phone
Click to expand...
Click to collapse
Can't flash anything, so can't try it.

Tech core said:
There is a chance to save your phone 50% this trick might work for your phone sort of .
First i need some answers
1.If you go to flash mode the phone vibrates right is it detectable by your pc at that time.
2.did you Try hard reset not by the vol button press but the very sophisticated button under the sim tray.
3.https://forum.xda-developers.com/z3/development/nougat-7-1-1-android-source-project-t3532346
try this I know this is not for your phone but you will be able to actually boot your phone or atleast take a rest for what the heck is going on with your phone
4.If none of the solutions work disscuss with me i am happy to help
Click to expand...
Click to collapse
I bought an M4 Aqua to keep me going for now as they're cheap. The E2306 is unrootable with 6.0.1 and I don't want to downgrade to Loli so no possibility to butt**** this one. If s300pmu1 and you figure it out, I'll do the same to mine.

TheControlled said:
I bought an M4 Aqua to keep me going for now as they're cheap. The E2306 is unrootable with 6.0.1 and I don't want to downgrade to Loli so no possibility to butt**** this one. If s300pmu1 and you figure it out, I'll do the same to mine.
Click to expand...
Click to collapse
I didnt get your comment brief it to me

Phone seems bricked, bootloop and only have acess to fastboot and nothing will work

Hello guys,
so two days ago just when I was heading into work my phone randomly started restarting itself again and again. I had it in my pocket, mobile data and wifi off and nothing really going on when this happened. I was on stock Cyanogen OS with 6.0.1, rooted and with Xposed, but nothing too crazy or experimental.
The phone would boot with a small vibration to the Oneplus logo with the "Powered by Android" writing, stay on that for about 17-18 seconds, then reboot again. No way of going to the recovery with the hardware keys, it would just reboot the same again and again. Since I couldn't really do much, not turn it off and no way of disconnecting the battery, I just had to watch it reboot helplessly until the battery was dead. At home with some hassle I could get it charged again, which basically consisted of charging it while it kept rebooting and cooling it while doing that since it would get really, really hot.
The only option that really works is is getting it into fastboot via the volume up + power button. But in fastboot nothing I did so far changed even the smalles thing about it's behaviour. I tried flashing a new recovery image, letting it boot into the recovery via fastboot (both stock recovery and TWRP), reflashing the complete OS via fastboot again (CM 13 ZNH2KAS3P0), completely wiping it via fastboot and flashing an older ROM (CM11S XNPH44S) but so far nothing has even changed a thing. It keeps booting to the Oneplus logo for about 17-18 seconds before rebooting. The only thing that has changed is with the CM11S ROM the fastboot logo of the android head is now bigger.
I checked the bootloader via fastboot, but it's still unlocked.
So yeah, I'm at my wits end and desperate for any help. At this point I fear it might be a hardware issue and I can trash it, but I'm ready to grasp for straws as I don't really have the money for a new device yet.
Any help is appreciated! Thanks guys!

Atomschlumpf said:
Hello guys,
so two days ago just when I was heading into work my phone randomly started restarting itself again and again. I had it in my pocket, mobile data and wifi off and nothing really going on when this happened. I was on stock Cyanogen OS with 6.0.1, rooted and with Xposed, but nothing too crazy or experimental.
The phone would boot with a small vibration to the Oneplus logo with the "Powered by Android" writing, stay on that for about 17-18 seconds, then reboot again. No way of going to the recovery with the hardware keys, it would just reboot the same again and again. Since I couldn't really do much, not turn it off and no way of disconnecting the battery, I just had to watch it reboot helplessly until the battery was dead. At home with some hassle I could get it charged again, which basically consisted of charging it while it kept rebooting and cooling it while doing that since it would get really, really hot.
The only option that really works is is getting it into fastboot via the volume up + power button. But in fastboot nothing I did so far changed even the smalles thing about it's behaviour. I tried flashing a new recovery image, letting it boot into the recovery via fastboot (both stock recovery and TWRP), reflashing the complete OS via fastboot again (CM 13 ZNH2KAS3P0), completely wiping it via fastboot and flashing an older ROM (CM11S XNPH44S) but so far nothing has even changed a thing. It keeps booting to the Oneplus logo for about 17-18 seconds before rebooting. The only thing that has changed is with the CM11S ROM the fastboot logo of the android head is now bigger.
I checked the bootloader via fastboot, but it's still unlocked.
So yeah, I'm at my wits end and desperate for any help. At this point I fear it might be a hardware issue and I can trash it, but I'm ready to grasp for straws as I don't really have the money for a new device yet.
Any help is appreciated! Thanks guys!
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Click to collapse
how old is the device?

As far as I know my sister bought it around summer 2014 when it was released, I got it in late 2015

Atomschlumpf said:
As far as I know my sister bought it around summer 2014 when it was released, I got it in late 2015
Click to expand...
Click to collapse
https://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851
AFAIK,If this toolkit can't fix your device then it's definitely hw issue.

Mr.Ak said:
https://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851
AFAIK,If this toolkit can't fix your device then it's definitely hw issue.
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Click to collapse
Well, the tool won't even recognize my phone, so I guess I'm **** out of luck ¯\_(ツ)_/¯
****ing great....

Atomschlumpf said:
Well, the tool won't even recognize my phone, so I guess I'm **** out of luck ¯\_(ツ)_/¯
****ing great....
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Click to collapse
Lol,gave up that early?
It needs around 10 tries to get it correctly recognised.
Use XP system with the proper drivers given in the above thread.This tool doesn't work on adb/fastboot,it works on Usb Debugging Port,hence requires different drivers.

Mr.Ak said:
Lol,gave up that early?
It needs around 10 tries to get it correctly recognised.
Use XP system with the proper drivers given in the above thread.This tool doesn't work on adb/fastboot,it works on Usb Debugging Port,hence requires different drivers.
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Click to collapse
No, I didn't. I tried the USB Drivers I had already installed, the drivers that came in the package and the QPST Tool suggested in the thread on both my and my girlfriends laptop. But if it doesn't work on ADB/fastboot I probably can't use it anyway since my only two options are having the phone on the fastboot screen or having it constantly reboot....
At this point I'm just really, really frustrated and have sorta accepted it's very likely a hardware issue

I'm with the same problem. In my case, the tool does recognize and shows green after the end but when i try to boot, it only shows the boot logo.
I can enter in fastboot and trying the command "fastboot continue" the brightness goes up, but nothing else
already tried various tools, back to stock, qualcomm , and none worked, so can i throw it out of the window?
Edit: can't enter in recovery, and unlike the op, my phone doesn't reboot (at least i didn't notice it)

Help me fix a bricked OPO :(

Phone memory was almost totally full and my sister was still shooting videos on it.
During one shoot the phone turned off and I can't turn it back on again.
Here is my problem, the phone just doesn't boot.
Shows only first screen with 1+ logo and then reboots. Not even the system boot animation.
When I try to enter recovery mode it shows TWRP screen and then reboots again. So I can't even access recovery.
And when I try to enter Fastboot Mode it turns on but the PC won't see it in adb.
What are my options here?

try charging the phone for a few hours

se7enlyn said:
try charging the phone for a few hours
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yeah, forgot to mention that. can't even charge it. when I plug it in it does the same. tries to turn on. shows the first splash screen and reboots doing the same again and again. doesnt even show the charging screen with chinese text and battery animation.

sounds like u need a new battery

ireaper4592 said:
sounds like u need a new battery
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already tried that too. had a replacement battery laying around. changed it and still no luck.

@bmark240
help please

se7enlyn said:
@bmark240
help please
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Click to collapse
hi you need to follow this guide :https://forum.xda-developers.com/oneplus-one/general/guide-unbrick-oneplus-one-t3013732

Hi.
Firstly, you have recovery installed, so that is good.
Some things for you to try:
Can you hold down the power button for longer than 10 seconds. This will clear temporary memory and hard reboot.Press power button & volume 'down' button until you enter TWRP.
Try this firstly.
Can you access ADB at all?
15 second ADB drivers should work.
What Operating system is on your Computer?
TWRP should pop up & be accessible
If you have Windows 10 on. If it doesn't recognize your phone you will have to run an update for Media Center for Windows 10 (64 bit...I'm assuming its not 32bit).
TWRP should be read by your computer if you can access it as it contains the drivers inbuilt.
If it still is inaccessible you might have to flash TWRP again through fastboot mode using ADB.

bmark240 said:
Hi.
Firstly, you have recovery installed, so that is good.
Some things for you to try:
Can you hold down the power button for longer than 10 seconds. This will clear temporary memory and hard reboot.Press power button & volume 'down' button until you enter TWRP.
Try this firstly.
Can you access ADB at all?
15 second ADB drivers should work.
What Operating system is on your Computer?
TWRP should pop up & be accessible
If you have Windows 10 on. If it doesn't recognize your phone you will have to run an update for Media Center for Windows 10 (64 bit...I'm assuming its not 32bit).
TWRP should be read by your computer if you can access it as it contains the drivers inbuilt.
If it still is inaccessible you might have to flash TWRP again through fastboot mode using ADB.
Click to expand...
Click to collapse
Yes, I have TWRP installed, but cant access it. Shows the TWRP splash screen and then reboots after like 10 seconds or so.
ADB does not see device. Only shows the device during that 10 second TWRP splash screen time, but even then no commands are effective and it just reboots.
Already tried holding down power button for few seconds. No luck.
I already installed all the possible drivers and media feature packs on my Windows 10. Still no luck.
And yes, I am running latest Windows 10 Pro x64.
And no, since I cant access Fastboot, I can not re-flash TWRP either.

kallum7 said:
hi you need to follow this guide :https://forum.xda-developers.com/oneplus-one/general/guide-unbrick-oneplus-one-t3013732
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Click to collapse
Gonna try that right now. Hopefully that will fix it.

Daaaamn I really frankensteined the sh*t out of this one
I tried that Color OS unbrick method but it did not work. I mean the process itself worked, but the phone would not boot past the logo.
So I grabbed the system.img from old CM13 image, grabbed 2016 modem.img, then placed twrp.img instead of CM recovery and pressed START.
AAAAAND IT WORKED!!! The phone is alive!!!
Now I am in TWRP and I'm going to flash a new ROM. Hopefully everything will go perfectly.
Thanks a lot for your help @kallum7
EDIT: Flashed new ROM. Everything went just fine.

THEVAN3D said:
Daaaamn I really frankensteined the sh*t out of this one
I tried that Color OS unbrick method but it did not work. I mean the process itself worked, but the phone would not boot past the logo.
So I grabbed the system.img from old CM13 image, grabbed 2016 modem.img, then placed twrp.img instead of CM recovery and pressed START.
AAAAAND IT WORKED!!! The phone is alive!!!
Now I am in TWRP and I'm going to flash a new ROM. Hopefully everything will go perfectly.
Thanks a lot for your help @kallum7
EDIT: Flashed new ROM. Everything went just fine.
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Click to collapse
because i had bricked my phone a few months ago and that is how i got my phone back using the colour os

THEVAN3D said:
Phone memory was almost totally full and my sister was still shooting videos on it.
During one shoot the phone turned off and I can't turn it back on again.
Here is my problem, the phone just doesn't boot.
Shows only first screen with 1+ logo and then reboots. Not even the system boot animation.
When I try to enter recovery mode it shows TWRP screen and then reboots again. So I can't even access recovery.
And when I try to enter Fastboot Mode it turns on but the PC won't see it in adb.
What are my options here?
Click to expand...
Click to collapse
This is Bacon Root Toolkit (BRT) by WugFresh's
install file
https://drive.google.com/file/d/1DdFXrHPhVDlSzPqAk1PVfjK_Q0J_UzxO/view?usp=sharing
If you need stock rom
https://forum.xda-developers.com/oneplus-one/general/official-cm11s-roms-ota-updates-t2906746
If you have any question find me on discord FiveO#8241 I will try help you out

FairuzOnn said:
This is Bacon Root Toolkit (BRT) by WugFresh's
install file
https://drive.google.com/file/d/1DdFXrHPhVDlSzPqAk1PVfjK_Q0J_UzxO/view?usp=sharing
If you need stock rom
https://forum.xda-developers.com/oneplus-one/general/official-cm11s-roms-ota-updates-t2906746
If you have any question find me on discord FiveO#8241 I will try help you out
Click to expand...
Click to collapse
Thanks, but I already fixed it.

i had it in the past for some reason too. Managed to fix it using the color os method. Carefully followed the steps until i could flash again. That was a year ago tohugh. There should be some thread around wit some all-in-one solution against bricks.