Z5 Camera app issues - Xperia Z5 Q&A, Help & Troubleshooting

About 70% of the time the camera app on my Z5 works fine, but the rest of the time I seem to get issues such as
- failing to start at all
- starting, but never loading the camera controls (so all I see is the live camera feed)
- starting fine but crashing in actually taking the picture (usually after a couple of successful pics). This pic doesn't save
- video recording fails to start, but looks like it has. Pressing stop actually starts the video
These are all quite weird and seemingly unrelated issues, but wondering if I'm alone in experiencing this, and if not, if anyone else has found a fix?
Thanks

Anybody able to help hear... most frustrating thing missing key moments of my baby's life simply because the app decides not to load properly and requires a reboot...

Related

Is your camera locking up (No pre-view picture)?

Is your camera locking up (No pre-view picture)?
When I select the camera icon, I see the camera menu in the lower part of the screen and I can even take pictures, however I see a black image instead of the pre-view photo on the screen. This issue goes away by soft resetting the phone; however it usually comes back after few days and the only way to see the pre-view image is by resetting the phone. The strange part is that the camera can actually take pictures but I cannot see the photo before taking it. Have you heard of this issue? The phone works just fine otherwise and I like it a lot.
Thanks,
z_zk_z said:
Is your camera locking up (No pre-view picture)?
When I select the camera icon, I see the camera menu in the lower part of the screen and I can even take pictures, however I see a black image instead of the pre-view photo on the screen. This issue goes away by soft resetting the phone; however it usually comes back after few days and the only way to see the pre-view image is by resetting the phone. The strange part is that the camera can actually take pictures but I cannot see the photo before taking it. Have you heard of this issue? The phone works just fine otherwise and I like it a lot.
Thanks,
Click to expand...
Click to collapse
Are you running stock?
I can't speak for whatever potential issues might be caused by any of the custom roms in circulation, but on a stock phone, obviously it shouldn't be doing that.
I can't imagine what hardware issue would produce intermittent preview-ability that's temporarily remedied by a soft reset, yet still manages to capture the photo itself, but there's a first time for everything.
Sent from my Inspire using XDA Premium
My stock camera application (and Camera360) and camcorder applications both exhibit this behavior. A soft-reset of the device usually temporarily resolves the issue (i.e. allows me to use the camera for a short period of time). However, after my phone has been on for a while any app that uses the camera just locks up (eventually have to force close or soft-reset).
It is rather annoying. The only information I found seems to indicate that there may be an issue with the API within FroYo itself. Hopefully when we get the update to GingerBread the problem will resolve itself.
I also read something else about something to do with an LED widget that caused someone problems but I'm not using any LED widgets, so I'm not sure what that's referring to.
Hopefully there's a fix out there somewhere or we get the 2.3 update soonish.
ryguy25 said:
My stock camera application (and Camera360) and camcorder applications both exhibit this behavior. A soft-reset of the device usually temporarily resolves the issue (i.e. allows me to use the camera for a short period of time). However, after my phone has been on for a while any app that uses the camera just locks up (eventually have to force close or soft-reset).
It is rather annoying. The only information I found seems to indicate that there may be an issue with the API within FroYo itself. Hopefully when we get the update to GingerBread the problem will resolve itself.
I also read something else about something to do with an LED widget that caused someone problems but I'm not using any LED widgets, so I'm not sure what that's referring to.
Hopefully there's a fix out there somewhere or we get the 2.3 update soonish.
Click to expand...
Click to collapse
Hmmm...
This is the first thread I've come across that brings up this problem.
My stock (rooted) phone, my mom's stock phone, and my dad's stock phone have never encountered an issue like this, but then again, maybe we were the three lucky ones...
EDIT:
That's not to say you guys are crazy... maybe we just haven't had the right combo of circumstances to expose the problem/bug on our phones.
Now that I think more about it, I did have an issue when I ran barcode scanner once, about a month ago. That of course uses the camera. As soon as it identified the barcode, and I pressed the 'search web' button, it just froze (image still visible), but the back key/screen input was unresponsive. The only thing that worked was the home button, which, instead of going to the home screen, displayed the screen you see when you are about to end a call with someone on your phone. Thing is, I hadn't made a single call that day. That screen was also unresponsive, but when I pushed the home button again, it finally got to the home screen.
I then went into manage apps in settings and FC'd barcode scanner and the dialer/phone, just in case. I even uninstalled barcode scanner because I thought it might have a phone-specific bug that I didn't want to deal with.
I don't know if there's any correlation between the yours/OP's issue, but it sounds like it's ****ed up in a similar way. FWIW.
Sent from my Inspire using XDA Premium
I think I managed to fix mine by wiping my dalvik cache. On the downside, my current drain used to be around 5 when my phone was in standby and now it is around 45. On the upside, I haven't had a problem with the camera or camcorder since then.
Sent from my Desire HD using XDA App
Mine ended up being a hardware issue. Phone was exchanged with at&t. Haven't had an issue with the camera since.
Just wanted to update for the OP.
Sent from my Inspire using XDA App

[Q] Camera closing when launched from lockscreen

I've had my S6 for a little over a week now and love it. I have enabled the fingerprint unlock and now occasionally when I launch the camera app from the lockscreen by double tapping the home button the camera app opens and about 30 seconds later closes and returns to the lockscreen.
I wasn't sure what was happening at first but later I noticed that I had an active notification on the lockscreen and it seemed like it was stealing "focus" from the camera. I haven't had a chance to really test this out to know for sure if that is the cause, but I can tell you that it's frustrating when it happens.
Has anyone else noticed this?
I observed the same issue. At first I thought it only happens if I take photos while recording, so I even created a dedicated thread, but with no response: http://forum.xda-developers.com/galaxy-s6/help/camera-app-crashes-recording-video-t3110343
Then after some time I noticed it can also happen if I take photos without video recording. The camera app is simply closed and the lock screen appears. I happens so seldom that it is hard to say what are the conditions making it to happen. I thought it might be HW-related to auto-focus, so I got a replacement device one week ago. Unfortunately the same issue is visible. It happens very rarely, only if I run the camera app from the lockscreen by double tapping the home button. I don't know if it is related to fingerprint unlock, but I also make use of it. So it seems like a software issue and basically it kills the nice functionality of running the camera app by double tapping the home button. Once I started running the camera app after unlocking the device everything works just fine.

[Q] Camera app crashes while recording video and taking photos ...

So it happened only twice and I own the device for 3 weeks. But it starts to worry me a bit. Did you experience a camera app crash while recording video and simultaneously taking photos ? I noticed that sometimes after taking few photos pressing the button one more time makes the app to crash. At first I thought that I pressed the back or recent apps button by accident, but the recorded movie is lost, so it seems like the camera app crashed. Did you experience something like that ? I was trying to replicate the issue, but it seems to work most of the time, but two times I got the crash, I can't recall I did something specific, for sure I started the camera app by pressing the Home button twice and then I was just recording a movie and taking photos at the same time, so very strange. Any ideas what to do to prevent it from happening ? I guess it will be fixed by software update, but I'm just curious how prevalent it is or maybe there is some nice Samsung-specific workaround ? (I'm Samsung newbie)

Camera defocusing when recording starts

I have noticed this problem a couple month ago but figured only today that I could post here.
So the issue is pretty simple to describe. When recording a movie, the focus moves just a little bit right after I click the record button.
So if get the focus straight before recording, the focus will move and the movie will be blurry.
It seems I can prevent this to happen if I focus manually, hold my finger on screen while I start recording with another finger. But it doesn't work 100%
Am I the only one with this issue? Any idea how to fix it?
When I found this out I was rolling with Chroma, since then I went back to stock but the problem is still there.
Thanks in advance for your help
Nobody?
I noticed a while back that when I take a photo using my text messaging app, it is constantly trying to focus. Yet, when I switch to my actual camera app, it will focus just fine. I would suggest trying a different app. I don't do much video, but I know what you are talking about. Its freaking annoying. Its already focused just fine but then its like it decides to just try again and it takes longer while you're recording. Definitely try a different camera app. There might be one with focus lock or something like that.

Instagram stories and front camera problems [Lineage 15.1]

I've searched here and on other forums but can't find an answer to some camera related problems.
I'm using 15.1 Osprey June, 1st build on my Moto G3 2Gb Ram (XT1543).
PROBLEM 1: front camera not working.
This is happening for a long time, since I was using stock ROM (my phone came with 6.0, but that time both camera worked fine).
Don't know when this starts, cause i didn't use front camera very often, but when on 6.1 this already happened, the change camera icon simply disappeared.
I've tried all tricks, format the phone, boot on safe mode, clear chaces, etc.
I've used Lineage 14 for a while and now I've made a clean install of 15.1 and same thing.
Back camera works fine for photo and video using Footej Camera — the first time I opened this app, there was the change camera icon; I clicked and get that camera error message, and now the icon disappeared again. Installed MotoCamera_Mod_6.2.5.16 and same thing: back camera fully functional, front camera no icon or options.
Didn't drop my phone, but i'm considering some hardware problem.
Anyone has a link to a DIY fix (or at least try)?
Here in my country, the cost of the repair probably does not pay...
PROBLEM 2: Instagram stories not working
photos works fine, a click the button and can add to my story, but when I record video, after it's finished the buttons doesn't appear and the app freezes.
on "hands free" the image freezes during record, when try to make a boomerang "an error occurs" message appears and the **** goes like this...
I've removed and install back the app, have the last update, etc.
Is someone else having this problem?
thanks!
problem solved!
if someone else is having similar problems, here's the (obvious) solution:
just do a clean flash!
I did it and everything is working now (instagram stories, other camera apps functions and GPS).
except the front camera, probably due to some hardware stuff.

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