[Q] Camera closing when launched from lockscreen - Galaxy S6 Q&A, Help & Troubleshooting

I've had my S6 for a little over a week now and love it. I have enabled the fingerprint unlock and now occasionally when I launch the camera app from the lockscreen by double tapping the home button the camera app opens and about 30 seconds later closes and returns to the lockscreen.
I wasn't sure what was happening at first but later I noticed that I had an active notification on the lockscreen and it seemed like it was stealing "focus" from the camera. I haven't had a chance to really test this out to know for sure if that is the cause, but I can tell you that it's frustrating when it happens.
Has anyone else noticed this?

I observed the same issue. At first I thought it only happens if I take photos while recording, so I even created a dedicated thread, but with no response: http://forum.xda-developers.com/galaxy-s6/help/camera-app-crashes-recording-video-t3110343
Then after some time I noticed it can also happen if I take photos without video recording. The camera app is simply closed and the lock screen appears. I happens so seldom that it is hard to say what are the conditions making it to happen. I thought it might be HW-related to auto-focus, so I got a replacement device one week ago. Unfortunately the same issue is visible. It happens very rarely, only if I run the camera app from the lockscreen by double tapping the home button. I don't know if it is related to fingerprint unlock, but I also make use of it. So it seems like a software issue and basically it kills the nice functionality of running the camera app by double tapping the home button. Once I started running the camera app after unlocking the device everything works just fine.

Related

Is your camera locking up (No pre-view picture)?

Is your camera locking up (No pre-view picture)?
When I select the camera icon, I see the camera menu in the lower part of the screen and I can even take pictures, however I see a black image instead of the pre-view photo on the screen. This issue goes away by soft resetting the phone; however it usually comes back after few days and the only way to see the pre-view image is by resetting the phone. The strange part is that the camera can actually take pictures but I cannot see the photo before taking it. Have you heard of this issue? The phone works just fine otherwise and I like it a lot.
Thanks,
z_zk_z said:
Is your camera locking up (No pre-view picture)?
When I select the camera icon, I see the camera menu in the lower part of the screen and I can even take pictures, however I see a black image instead of the pre-view photo on the screen. This issue goes away by soft resetting the phone; however it usually comes back after few days and the only way to see the pre-view image is by resetting the phone. The strange part is that the camera can actually take pictures but I cannot see the photo before taking it. Have you heard of this issue? The phone works just fine otherwise and I like it a lot.
Thanks,
Click to expand...
Click to collapse
Are you running stock?
I can't speak for whatever potential issues might be caused by any of the custom roms in circulation, but on a stock phone, obviously it shouldn't be doing that.
I can't imagine what hardware issue would produce intermittent preview-ability that's temporarily remedied by a soft reset, yet still manages to capture the photo itself, but there's a first time for everything.
Sent from my Inspire using XDA Premium
My stock camera application (and Camera360) and camcorder applications both exhibit this behavior. A soft-reset of the device usually temporarily resolves the issue (i.e. allows me to use the camera for a short period of time). However, after my phone has been on for a while any app that uses the camera just locks up (eventually have to force close or soft-reset).
It is rather annoying. The only information I found seems to indicate that there may be an issue with the API within FroYo itself. Hopefully when we get the update to GingerBread the problem will resolve itself.
I also read something else about something to do with an LED widget that caused someone problems but I'm not using any LED widgets, so I'm not sure what that's referring to.
Hopefully there's a fix out there somewhere or we get the 2.3 update soonish.
ryguy25 said:
My stock camera application (and Camera360) and camcorder applications both exhibit this behavior. A soft-reset of the device usually temporarily resolves the issue (i.e. allows me to use the camera for a short period of time). However, after my phone has been on for a while any app that uses the camera just locks up (eventually have to force close or soft-reset).
It is rather annoying. The only information I found seems to indicate that there may be an issue with the API within FroYo itself. Hopefully when we get the update to GingerBread the problem will resolve itself.
I also read something else about something to do with an LED widget that caused someone problems but I'm not using any LED widgets, so I'm not sure what that's referring to.
Hopefully there's a fix out there somewhere or we get the 2.3 update soonish.
Click to expand...
Click to collapse
Hmmm...
This is the first thread I've come across that brings up this problem.
My stock (rooted) phone, my mom's stock phone, and my dad's stock phone have never encountered an issue like this, but then again, maybe we were the three lucky ones...
EDIT:
That's not to say you guys are crazy... maybe we just haven't had the right combo of circumstances to expose the problem/bug on our phones.
Now that I think more about it, I did have an issue when I ran barcode scanner once, about a month ago. That of course uses the camera. As soon as it identified the barcode, and I pressed the 'search web' button, it just froze (image still visible), but the back key/screen input was unresponsive. The only thing that worked was the home button, which, instead of going to the home screen, displayed the screen you see when you are about to end a call with someone on your phone. Thing is, I hadn't made a single call that day. That screen was also unresponsive, but when I pushed the home button again, it finally got to the home screen.
I then went into manage apps in settings and FC'd barcode scanner and the dialer/phone, just in case. I even uninstalled barcode scanner because I thought it might have a phone-specific bug that I didn't want to deal with.
I don't know if there's any correlation between the yours/OP's issue, but it sounds like it's ****ed up in a similar way. FWIW.
Sent from my Inspire using XDA Premium
I think I managed to fix mine by wiping my dalvik cache. On the downside, my current drain used to be around 5 when my phone was in standby and now it is around 45. On the upside, I haven't had a problem with the camera or camcorder since then.
Sent from my Desire HD using XDA App
Mine ended up being a hardware issue. Phone was exchanged with at&t. Haven't had an issue with the camera since.
Just wanted to update for the OP.
Sent from my Inspire using XDA App

[Q] HTC Desire S Camera Problem

Hey everyone.
I just bought my desire S and i am having an issue with the camera.
every time i open up the camera app, the screen focuses with a square in the middle and makes that focus sound then beeps like it does when it is ready to take a photo, then the screen goes black and repeats the focus part...
I dont have to even touch anything for this to happen.
I have tried powering the phone off and back on, and also clear data from applications menu but it still has this problem.
Anyone else have these issues? or similar
adizz131 said:
Anyone else have these issues? or similar
Click to expand...
Click to collapse
This has happened to me but just once, The phone seemed to be auto taking pictures without me pressing anything, making the noises etc.. although when I later looked on the SD card none appeared to have been taken and when I pressed the button it did take the picture that I wanted.
I'm afraid that I can't quite remember what I did to stop it, I believe that I toggled the auto focus settings.
all fixed now!
I had to toggle the auto focus setting.
Thanks for the tip!

Device is stowed, camera issue.

I've got the Ultra running the latest OTA (had it installed when I bought the phone).
When using the camera I frequently get "Device is stowed" followed by something like "exiting camera." I find this occurs when I'm going to swipe to view the most recent picture taken by swiping from right to left. The camera app seems to have no traditional settings menu, I don't see a way to stop this. I'm assuming it should happen of I leave the phone on and "stow" it away on my pocket, but I happens on its own while in use.
Any ideas why this is happening and how I can stop it?
Aside from that, I'm surprised there's no photosphere option, and at how pixelated the photos are even in medium lit rooms. Pretty disappointing.
https://docs.google.com/file/d/0B1z7zlDN0FJZS1ZqUHdhZmd4dnc/edit?usp=docslist_api
Photosphere for you
Sent from my DROID MAXX via Tapatalk 4.
I get that constantly too. How do I make it stop.
Sent from my XT1080 using Tapatalk 4
There is a proximity sensor on the opposite side of the camera. If you have your finger on it while visiting the gallery, it will exit the camera.
Please report this to Motorola! I spent a good amount of time diagnosing and reporting the problem this morning only to find out that they will only fix the issue if more people report it (well, that's essentially what they said).
These are all of the symptoms/instructions of the bug:
1. This bug ONLY happens when you shake to enter the camera. Opening the camera by tapping a camera icon OR entering the camera by swiping from right to left on your lockscreen widgets will not have this problem.
2. You MUST enter the camera at some point while the phone is off AND using the shake-to-activate feature. Once you shake to enter the camera while the device was off, it will happen at any time you shake-to-activate.
3. You MUST have a hand/finger on or near the proximity sensor on the opposite side of the front facing camera. This happens all the time when you are taking any landscape-styled photos.
So in other words, this is how you reproduce it:
1. Turn off your phone
2. Shake to activate the camera
3. Hold in landscape mode so that your fingers naturally rest on/near the proximity sensor
4. Swipe to gallery and swipe back to the camera
And there you go! "Device is stowed, exiting Camera..."
As I said, I'm quite p*ssed at Motorola for not having a bug reporting/fixing pipeline set up. Please call up Motorola's support and report this bug. I love their phones, but the camera was obviously given no love. This should have been an obvious problem while testing the usability of the camera.
If you don't want it to happen, hold the phone differently while taking pictures in landscape. Put your index finger and thumb on the top and bottom of the phone so that they aren't covering the proximity sensor.
DemiImp said:
There is a proximity sensor on the opposite side of the camera. If you have your finger on it while visiting the gallery, it will exit the camera.
Please report this to Motorola! I spent a good amount of time diagnosing and reporting the problem this morning only to find out that they will only fix the issue if more people report it (well, that's essentially what they said).
These are all of the symptoms/instructions of the bug:
1. This bug ONLY happens when you shake to enter the camera. Opening the camera by tapping a camera icon OR entering the camera by swiping from right to left on your lockscreen widgets will not have this problem.
2. You MUST enter the camera at some point while the phone is off AND using the shake-to-activate feature. Once you shake to enter the camera while the device was off, it will happen at any time you shake-to-activate.
3. You MUST have a hand/finger on or near the proximity sensor on the opposite side of the front facing camera. This happens all the time when you are taking any landscape-styled photos.
So in other words, this is how you reproduce it:
1. Turn off your phone
2. Shake to activate the camera
3. Hold in landscape mode so that your fingers naturally rest on/near the proximity sensor
4. Swipe to gallery and swipe back to the camera
And there you go! "Device is stowed, exiting Camera..."
As I said, I'm quite p*ssed at Motorola for not having a bug reporting/fixing pipeline set up. Please call up Motorola's support and report this bug. I love their phones, but the camera was obviously given no love. This should have been an obvious problem while testing the usability of the camera.
If you don't want it to happen, hold the phone differently while taking pictures in landscape. Put your index finger and thumb on the top and bottom of the phone so that they aren't covering the proximity sensor.
Click to expand...
Click to collapse
Hi I have a moto x and was also curious about this "issue". I only noticed on the occasions you mentioned. Is it possible that this is a precaution so that your phone doesn't take pictures while in your pocket , being that it only happens when the proximity sensor is covered or semi covered.
Sent from my XT1053 using xda app-developers app

[Q] Camera app crashes while recording video and taking photos ...

So it happened only twice and I own the device for 3 weeks. But it starts to worry me a bit. Did you experience a camera app crash while recording video and simultaneously taking photos ? I noticed that sometimes after taking few photos pressing the button one more time makes the app to crash. At first I thought that I pressed the back or recent apps button by accident, but the recorded movie is lost, so it seems like the camera app crashed. Did you experience something like that ? I was trying to replicate the issue, but it seems to work most of the time, but two times I got the crash, I can't recall I did something specific, for sure I started the camera app by pressing the Home button twice and then I was just recording a movie and taking photos at the same time, so very strange. Any ideas what to do to prevent it from happening ? I guess it will be fixed by software update, but I'm just curious how prevalent it is or maybe there is some nice Samsung-specific workaround ? (I'm Samsung newbie)

Z5 Camera app issues

About 70% of the time the camera app on my Z5 works fine, but the rest of the time I seem to get issues such as
- failing to start at all
- starting, but never loading the camera controls (so all I see is the live camera feed)
- starting fine but crashing in actually taking the picture (usually after a couple of successful pics). This pic doesn't save
- video recording fails to start, but looks like it has. Pressing stop actually starts the video
These are all quite weird and seemingly unrelated issues, but wondering if I'm alone in experiencing this, and if not, if anyone else has found a fix?
Thanks
Anybody able to help hear... most frustrating thing missing key moments of my baby's life simply because the app decides not to load properly and requires a reboot...

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