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Hello all:
I am on my first replacement phone, and am experiencing a recurring problem that I also had on my original phone. At times during the call, the person on the other end will not be able to hear me (a la 'mute'), but I can hear them. I have confirmed that the mute function is not activated (even turned it on then off), but no luck. My initial impression was just a faulty microphone/hardware, but given that my second phone is also experiencing then same problem, I wonder if it is something that I am doing. I can assure you that I am not in any way blocking the microphone hole at the bottom of the phone (experimented with that to see if it was the cause). I can also rule out network issues due to moving between cells - I have experienced this problem driving and sitting still at my desk.
This problem, more than the GPS issue, will be the deal breaker for me - this is a business phone and I spend a substantial amount of time every day on work related calls.
Thanks in advance.
Thomas
I have the same issue. My coworker had the same issue with his the replacement under warranty.
If I use the headset it works fine. If I mute the phone and un-mute it it starts working.
Something is fishy with the microphone of this model ...
Okay, now this is getting ridiculous. Either I have really bad luck, or I am doing something wrong. On my second replacement phone, and like the last two, I have problems with the microphone cutting out during the middle of calls. Am I completely alone, or am I just lucky in getting phones with bad mics?
I keep the phone in my pocket with a body glove case. The mic is not plugged up, and it seems random. Could there be a software issue (ie a piece of software interfering and taking over the soundstream from the mic)? Even though the person on the far end cannot hear me, I can hear them.
Thanks
T
@ banesong: I'm having similar issues. I've had my phone for a little more than 24 hours. last night i couldn't hear anything coming from my mic and obviously could not communicate from my end. taking the battery out and back in fixed it for me. but i look at this as only a temporary solution. hopefully this isn't a hardware issue
I am having the same issue. I've had my Captivate since the end of July and it is running stock 2.1 that came with it and unrooted. I can't remember when the issue first started. But it has been doing it a lot more lately. It seems to happen around 8 or 9 minutes after I am on the phone call. At first I would hang up and just call back. Then I discovered that the mic would start working again if I just turned the speakerphone on and then off again.
It is really starting to get annoying now. I am thinking about getting a warranty replacement. The only reason why I didn't get a warranty replacement sooner is because I don't feel like having to remember and reinstall all the apps that I have on my phone now.
Having the same issue here and I have an idea about the problem.
If you remove the lid on the back that covers the battery the microphone is disabled and no warning appears on the screen. This is the same behaviour we are all experiencing.
There are two round blank spots on the inside of the cover matching two contacts on the phone. My idea is that the 'lid open' detection checks if the lid connects these two contacts.
My microphone usually starts working when I squeeze the phone.
Not sure about a workaround yet but connecting the two connectors directly inside the phone should solve it permanently (but voids the warranty).
Hope that helps.
T
Sorry, please ignore my previous message. I couldn't reproduce it yesterday so it must have been coincidence.
However, I have the same microphone problem and would like to know if there is a fix for it.
Cheers
T
Possible fix
I know this is an old thread but I have one of these old phones and was having this problem. After fiddling with the settings a bit I found a setting under Call Settings->Voice Call->Noise suppression. I unchecked the box and the mic seems to be working - for now.
Is anyone else having issues with the bluetooth connectivity with their HTC Inspire? It pairs with my car with no issues. The bluetooth drops in and out. It says bluetooth headset connected... then 1 minute later it says bluetooth headset disconnected... and so on.
The car doesn't recognize that it is gone so the sound stops on the speakers in the car but the phone doesn't switch the source to the phone. I have to switch it manually to get back to my call.
Anyhow, I see a lot of articles on google where people are complaining about this but I have been unable to find any resolution. Has anyone here had this issue and resolved it?
Any advice would be greatly appreciated.
Same is happening with mine. I paired my inspire with the car and it connects. But if I use it no connection or doesn't dial. When I receive a call and disconnect, my car will stop the connection but the phone stays on.
I might be restoring to stock to see if it's just an inspire thing or bug with different ROM's
zerocalories said:
Same is happening with mine. I paired my inspire with the car and it connects. But if I use it no connection or doesn't dial. When I receive a call and disconnect, my car will stop the connection but the phone stays on.
I might be restoring to stock to see if it's just an inspire thing or bug with different ROM's
Click to expand...
Click to collapse
I am using my phone stock and was thinking about rooting it if it would fix it. I am new to Droid phones so I have not read enough to be comfortable with rooting quite yet...
Have you found any solution to this issue? I've just bought a BT headphone (Plantronics 903+), and as a I put it in my left pocket (where it is supposed to be placed since the headphone antenna in the left side), connection dropping starts and never stop happening. The movement seems to stress the connection quality and it gets really annoying, I can't listen to music without having this chopped streaming all the time.
I thought to post this question here since this is the only post I found about the same issue, but I will put a specific one about Plantronics and Inspire if I can't come out with a solution. I'm really very disappointed now with the headset, the phone or I don't really know which one is the guilty one.
Thanks in advance
it will not work. since after rooting, my phone cannot pair with my Garmin GPS, but it did with the stock rom.
greatzt said:
it will not work. since after rooting, my phone cannot pair with my Garmin GPS, but it did with the stock rom.
Click to expand...
Click to collapse
I still have the stock rom
Has anyone experienced issues with Bluetooth devices? I have 2 devices (that are somewhat obscure) that I'm having problems with. First, what does work:
1) Beats Wireless Headphones
2) Bluetooth in my car
3) Unify Roverbeats (For bluetooth via A/V receiver that doesn't have it built-in.
4) Fitbit Surge (Had a little trouble getting it paired initially, but it's been fine since.)
The two items I'm having the trouble with are:
1) Omron 7 Series Wrist (BP654) Blood pressure cuff.
2) Vicks SmartTemp Bluetooth thermometer.
I have gotten both to pair, though it seems to be hit and miss. Once I need to actually use them, though, I'm having little to no success in getting the phone to see them. Unfortunately, I have to take both my BP and Temp every 3 hours (due to recently diagnosed, extremely rare immune system disorder.) This would be a deal-break for me, with the Blu Pure XL, it I didn't have 2 other android tablets I can use. However, I'd sure like to have these working on the phone! (BTW, they all worked seamlessly on my LG G4.)
Has anyone else experienced bluetooth issues with the Pure XL?
More Bluetooth problems....
The Bluetooth problems I mentioned earlier have only worsened. My car sometimes will, sometimes won't connect. The surge connects 90% of the time. Everything else is touch and go, with my BP Cuff only connecting once (during the pairing sequence.) Also, when selecting "un-pair" on any device already paired almost never un-pairs it. I usually have to reboot, then try again to actually get it to un-pair.
Aside from the Bluetooth issues, I've not really encountered anything else that is a show-stopper. I'd like to have Android pay, but it's not a necessity. I want root more (which disables Android pay anyway.)
DannyHammons said:
Has anyone experienced issues with Bluetooth devices? I have 2 devices (that are somewhat obscure) that I'm having problems with. First, what does work:
1) Beats Wireless Headphones
2) Bluetooth in my car
3) Unify Roverbeats (For bluetooth via A/V receiver that doesn't have it built-in.
4) Fitbit Surge (Had a little trouble getting it paired initially, but it's been fine since.)
The two items I'm having the trouble with are:
1) Omron 7 Series Wrist (BP654) Blood pressure cuff.
2) Vicks SmartTemp Bluetooth thermometer.
I have gotten both to pair, though it seems to be hit and miss. Once I need to actually use them, though, I'm having little to no success in getting the phone to see them. Unfortunately, I have to take both my BP and Temp every 3 hours (due to recently diagnosed, extremely rare immune system disorder.) This would be a deal-break for me, with the Blu Pure XL, it I didn't have 2 other android tablets I can use. However, I'd sure like to have these working on the phone! (BTW, they all worked seamlessly on my LG G4.)
Has anyone else experienced bluetooth issues with the Pure XL?
Click to expand...
Click to collapse
I've only paired a Metawatch so far but no issues. I keep forgetting to sync it to my car. I'd say the connection with the XL is better than with my M9, which dropped/reconnected randomly.
So far it seems to work fine with my car but when I use it with moto x sol deck it starts breaking up after 15-20 minutes. The only way to fix it is to turn on and off bluetooth.
Pure XL bluetooth serious problem
I have a Pure XL also, originally i only had problems occasionally with playing media through my LG Tone+ headphones. then i also tried connecting my Fitbit Charge HR it would shut down the bluetooth and lock the bluetooth off. i tried uninstalling the fitbit app and only running the headphones and the bluetooth ended up locking up. when i go to the bluetooth settings it shows it as constantly turning off and turning on. i cant stop it. tried rebooting. and also tried turning off and leaving off for awhile and still when i turn it back on it is still locked up.
Issues with jawbone up3, screwed up bad
Also having issues maintaining a sync without a reboot. In my wild attempts to fix this issue I ended up uninstalling Bluetooth Share.... Would any of you fine gentlemen be kind enough to post a copy of the apk from /system/bluetooth for me?
edit: found it github*com/acheron1502/android_vendor_BLU_BLU_PURE_XL/tree/master/proprietary/system/app/Bluetooth
thanks to acheron1502!
I only use Bluetooth for me FM transmitter in my car.... I never seem to have any problems at all as far as connection and playing music/sounds.... But the hands-free doesn't seem to work.... I can hear them but they can't really hear me very well.... I just put it off to the mic on the FM transmitter....
Just got my blu pure xl today and Bluetooth sucks, its not much better than my blu vivo air. Signal cuts off only being like 5 feet from the phone using my brand new jbl reflect mini Bluetooth earbuds. Hooked to my 4 year old kindle fire hd left on my second floor I was still getting reception in my basement. I'm so pissed I thought that this specked out phone would have good Bluetooth reception but nope ****ty. Blu/gionee needs to start putting way better Bluetooth transmitters in there phones.
I've got to reboot my phone several times a day to keep synced with my runtastic orbit. definitely the phone, had no issues with my LG. Its a nuisance, not a major issue.
Bluetooth woes followed by total meltdown!
After all of my initial issues with Bluetooth on my pure XL, I put a Samsung 200 GB MicroSD card in. It worked for a while, but I think I somehow damaged the card moving it in and out of the phone. Finally, I left the phone charging with card inserted. After an hour or two I came back to get it and it was fire hot...so hot that the plastic back cover had started to melt right below the memory card slot. After it cooled down I removed the SD card. The went on to work half the time, but eventually completely died. I contacted BLU and they sent me an RMA, so I sent the phone to them. I figured they would come back and say the phone was not covered anymore because I had the TWRP recovery and root installed. However, after they received the phone, I got an email with tracking number on the return to me. They ended up sending a completely new phone (off the shelf with all the goodies included.)
Since the new one has been back, and I got the march update, I haven't had any Bluetooth issues save 1: it won't connect to my Denon AVR receiver's Bluetooth mode. Everything else that I listed at the start of the thread is all working correctly now. Every once in a while I have to do a reboot to reset it, but it's way better than it had been!
BLUETOOTH CLICKING NOISE (handsfree)
Is anyone having issues with when using their BLU Pure XL in the car when using handsfree? I have an issue when about 1 minute into the phone call, the person I am talking to hears a loud click every 2 seconds and will not stop until I turn off the bluetooth or put on speaker. If i switch back to bluetooth, same thing happens. The longest I've gone on a call is probably 4 minutes before it started to happen. If i hang up and call the person back on bluetooth, same thing happens.
Anyone has a solution with this as its so bad that I am considering buying a new phone because of this issue!
Thanks
Just got a MediaPad X2. It was the 702L, but I followed the helpful guides here and I've unlocked and loaded KangVIP slim B211, so now its a 703L. Everything seems pretty awesome and I'm liking it. However, I've noticed the bluetooth seems to be weak and/or micro cutting out.
Yesterday, while listening to music with Bluetooth headphones, the sound frequently cut out even though the phone was close to the headpohones. When making calls with a Bluetooth headset, the other person says my voice fades in and out and has static.
I read on another thread here that WIFI might be interfering, so I turned off WIFI on the phone. The bluetooth seemed to get better, but my friend says it was still not good. I turned off the headset and used the phone itself, and he said the voice quality was perfect, so I don't think the issue is the phone itself.
Is there a way to boost the power to the Bluetooth signal? Has anyone else had any issues with Bluetooth?
Thanks!
bigtexan99 said:
Just got a MediaPad X2. It was the 702L, but I followed the helpful guides here and I've unlocked and loaded KangVIP slim B211, so now its a 703L. Everything seems pretty awesome and I'm liking it. However, I've noticed the bluetooth seems to be weak and/or micro cutting out.
Yesterday, while listening to music with Bluetooth headphones, the sound frequently cut out even though the phone was close to the headpohones. When making calls with a Bluetooth headset, the other person says my voice fades in and out and has static.
I read on another thread here that WIFI might be interfering, so I turned off WIFI on the phone. The bluetooth seemed to get better, but my friend says it was still not good. I turned off the headset and used the phone itself, and he said the voice quality was perfect, so I don't think the issue is the phone itself.
Is there a way to boost the power to the Bluetooth signal? Has anyone else had any issues with Bluetooth?
Thanks!
Click to expand...
Click to collapse
I experience the exact same thing with my Bluetooth headset but was not sure if it was the headset or device. Now I'm thinking device!
Interesting. Today I discovered that there might be some interference coming from my Microsoft wireless keyboard and mouse. While on a call, I unplugged the wireless USB dongle and took the batteries out of the keyboard and mouse. The person on the phone said the call quality got suddenly better!?? Going to keep trying calls in different places to see if that wireless interference might be the issue.
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Nope not here ???
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
I've definitely had the squeal. I also had the low volume over Bluetooth while in call bug.
Yes! I'm glad I'm not the only one. I've had this happen several times (but not consistently) while playing music in Google Play Music.
I don't really have a recent phone to compare to, but the M8 never did that even as the rest of the hardware has been slowly dying these last few months. I guess it's more noticeable since on Bluetooth I'm usually in my car with the volume up... The sound is like fingernails on a chalkboard ?
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
I got that high pitch noise a couple of times on two different HTC U11 phones from the bottom speaker I think (not using a headset). It happened both times when I was using Chrome on a particular web page. I closed the page and it never happened again on my first phone. I exchanged that one due to a minor display defect and same thing happened on my second phone. On both phones it happened early on once I had everything setup and never happened again. On both phones the BoomSound notification appeared due to an ad on the webpage. Must be some weird software glitch. I do have my phone connected to my Gear S3 via Bluetooth. Not sure if that has anything to do with it. At first I was worried that there was a hardware issue. It definitely sounded like the squeal noise you described here. Almost sounded like an electrical interference.
Ive had this noise for sure, in my car on bluetooth with music player. Not sure how to duplicate, but definatley annoying.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
Yes, I get it with my Jaybird X headphones at the gym too. I think you're right that it has something to do with the WiFi bands. I never have any problem in the car.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
henrykrinkle3 said:
Yes, I get it with my Jaybird X headphones at the gym too. I think you're right that it has something to do with the WiFi bands. I never have any problem in the car.
Click to expand...
Click to collapse
Sounds like most of you have gotten it when using a BT headset. Both times it happened to me I was merely browsing the web using Chrome and I was connected to my Gear S3 via Bluetooth. I wasn't even streaming anything, and I heard the squeal noise through the phone's speakers. Weird but luckily it seems to be a very rare occurrence.
I've a similar problem but with Wi-Fi in 5 ghz band while making a call. If I'm in a call and at same time the phone is sending or receiving data through a 5 ghz Wi-Fi I can hear a noise or squeal. If I make a call in Skype or WhatsApp using 5 ghz Wi-Fi the squeal is more notorious. It's like 5 ghz antenna is not correctly isolated from upper speaker. If I'm in 2,4 ghz Wi-Fi or not using Wi-Fi at all the sound is okay and no squeal. I can always reproduce this annoyance.
I have HTC phones since One X and never had one without some sort of signal isolation problem. HTC 10 was the worst at this matter as touching upper frames dropped 4g signal and interrupted bluetooth.
I just had this same problem. I remember someone mentioning this on the viper rom forums so I went back to find the post which was by @mhajii210 and linked this thread. I have no desire to trouble shoot the problem since by tomorrow this phone will be in the mail heading back to HTC but figured I'd post what I have to offer.
I did NOT have bluetooth turned on (not at all since last reboot) I was using wifi - most likely connected to 5g but not certain. I was browsing chrome when it squelled for about 20 seconds. After it stopped all was fine. Then about 15 man later when a notification went off it did it again. I opened gallary, played a video, and did it again. Even when I recieved a phone call it did it. Everytime boomsound icon was present. Turning screen off it still continued. After a reboot, has been fine. The only thing I wish I had done was force close chrome.
I hope this info if useful.
Sent from my HTC U11 using Tapatalk
Chrome
JohnHenryIron said:
I just had this same problem. I remember someone mentioning this on the viper rom forums so I went back to find the post which was by @mhajii210 and linked this thread. I have no desire to trouble shoot the problem since by tomorrow this phone will be in the mail heading back to HTC but figured I'd post what I have to offer.
I did NOT have bluetooth turned on (not at all since last reboot) I was using wifi - most likely connected to 5g but not certain. I was browsing chrome when it squelled for about 20 seconds. After it stopped all was fine. Then about 15 man later when a notification went off it did it again. I opened gallary, played a video, and did it again. Even when I recieved a phone call it did it. Everytime boomsound icon was present. Turning screen off it still continued. After a reboot, has been fine. The only thing I wish I had done was force close chrome.
I hope this info if useful.
Sent from my HTC U11 using Tapatalk
Click to expand...
Click to collapse
Thank you for your post. Sorry to hear you're sending the phone back. I strongly believe it is a Google Chrome bug. I've been using the Samsung Internet Browser Beta and so far it hasn't happened. It's still too early and I have to continue testing the phone since it didn't happen very often.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
Is there any solution to bluetooth + wifi problem? I just got myself a sony wh1000xm2 and it is impossible to watch youtube video or listen music from spotify without interruption. But as soon as I either turn off the bluetooth or my headset, it becomes all good. I am using us unlocked phone and I am on Oreo
Hi - any fix in this? I get the squeal using mpow Bluetooth earbuds, but don't use Wi-Fi. I can live with that noise, but, unrelated to bt headphones, all of a sudden the bottom speaker on my U11 sounds like an air compressor going off whenever the boomsound icon pops up (while browsing) and notifications, alarms etc. I've rebooted and messed around with sounds but no go - anyone else have this issue??