Keyboard problem - Onetouch Idol 3 Q&A, Help & Troubleshooting

Hi,
After the last update I have strange behavior with the keyboard. When I try to write on Viber or Google search, the keyboard doesn't work and I am forced to restart the phone in order to work again.
What can I do about this?

which phone version, rom, keyboard?

6045y, 31049, AOSP keyboard

Anyone?

Related

Cannot change keyboard entry method - help please

G2 using MoDaCo ROM v2.9 with teknologist 1.9 kernel.
I've been using the TouchPal keyboard for ages and today I thought I'd download and try some others. I've always found the Touchpal keyboard to be excellent though.
Anyway, I downloaded and installed a couple of alternatives. I selected one in settings and attempted to try it but the phone automatically used the default Touch Input keyboard.
I tried the Handcent keyboard, nothing doing - it still used the default Touch Input keyboard.
I tried to go back to Touchpal and still nothing doing; I'm stuck on the default keyboard. I've tried rebooting the phone to no effect.
Does anyone have any suggestions to resolve this?
OK, it seems to be working again now.

[Q] Keyboard Issue

Every time I try to type anything, whatever app I'm using immediately crashes. This happens no matter what keyboard I use (I've tried Samsung Keyboard, ICS Keyboard, and Hacker's Keyboard). Any idea what's going on?
Are you rooted? Are you using a custom rom? Have you tried rebooting? You might want to try a hard reset.
I would say about the same: are you using a custom firmware and then, did you wipe properly?
I had some random and inexplicable issues on my 7", with a custom rom, I had to wipe cache and data a second time, with no tangible reason. It was just totally messed up.
I've noticed the same issue on GT-P5100 Android v4.0.3
Macadamia Daze said:
Every time I try to type anything, whatever app I'm using immediately crashes. This happens no matter what keyboard I use (I've tried Samsung Keyboard, ICS Keyboard, and Hacker's Keyboard). Any idea what's going on?
Click to expand...
Click to collapse
Hi Maca, all
My first post on xda, apologies for too much reading.
Maca> I wonder firstly has your issue been fixed, or has this issue re-occurred for you?
I've noticed a similar issue on GT-P5100 Android v4.0.3, (os received via the standard channel), device not rooted.
I've experienced two such occurrences. Each time I have performed a factory data reset, being the only way that I could get things working again. I've been using the Hacker's keyboard as my default keyboard during both of these occurrences. After the first occurrence, the issue re-occured after a week.
My desc of the issue: When a text field is clicked on to enter text input, the application will force close. The text input cursor does not show up, nor does the keyboard. The app goes unresponsive momentarily then you see the force close message. This not only happens in apps, but also occurs for example in the Android Settings -> Security -> Owner information (text field), and anywhere that you would like to type. The device becomes useless at this point.
After the issue occurs, I've tried disabling the Hacker's Keyboard, and then using the stock keyboards, restarted the tablet, but these don't rectify the issue.
I've just reinstalled my apps after factory data reset, including the "hackers keyboard" in the hope that I can gather more information leading up to the issue, and perhaps fault find post event, should I be able to repeat this.
Any input highly appreciated.
Kind Regards,
96b
Macadamia Daze said:
Every time I try to type anything, whatever app I'm using immediately crashes. This happens no matter what keyboard I use (I've tried Samsung Keyboard, ICS Keyboard, and Hacker's Keyboard). Any idea what's going on?
Click to expand...
Click to collapse
I had same issue with my 3110 on the 4.0.3 ROM. Device was not rooted, no new app installed. In my case I resolve it by factory reset.

Google Keyboard stuck on Lock Screen

Hi XDA,
I am having an issue with my Google Keyboard since I got the device back in November, 2016.
If I'm using the phone in an app where the keyboard is showing (usually WhatsApp) and then lock the phone, upon turning it on again, the keyboard would be showing and blocking the pin code (unlocks fine with fingerprint)
this also blocks me from seeing notifications as the keyboard keeps showing until I lock the phone from the lock screen.
Additional info:
Currently on Beta Nougat 7.1.2 (issue started since 7.1.1)
Google Keyboard Updated to 6.0.79.144029707
I tried resetting the keyboard and even uninstalling, reinstalling, not updating, the issue stays.
Any thoughts or suggestions are welcome as long as it's not asking me to use SwiftKey or any other keyboard.
GeekyAndroid said:
Hi XDA,
I am having an issue with my Google Keyboard since I got the device back in November, 2016.
If I'm using the phone in an app where the keyboard is showing (usually WhatsApp) and then lock the phone, upon turning it on again, the keyboard would be showing and blocking the pin code (unlocks fine with fingerprint)
this also blocks me from seeing notifications as the keyboard keeps showing until I lock the phone from the lock screen.
Additional info:
Currently on Beta Nougat 7.1.2 (issue started since 7.1.1)
Google Keyboard Updated to 6.0.79.144029707
I tried resetting the keyboard and even uninstalling, reinstalling, not updating, the issue stays.
Any thoughts or suggestions are welcome as long as it's not asking me to use SwiftKey or any other keyboard.
Click to expand...
Click to collapse
Have you at least tried another keyboard to troubleshoot? Maybe roll back the Google keyboard to am earlier version. See if the problem persists.
cntryby429 said:
Have you at least tried another keyboard to troubleshoot? Maybe roll back the Google keyboard to am earlier version. See if the problem persists.
Click to expand...
Click to collapse
The issue is very inconsistent, it would take a while to test, I just uninstalled the Gboard so it's
Google Keyboard 5.2.1.136797460
I will test for a few days and update later, but as I recall, it will still persist on this version.
cntryby429 said:
Have you at least tried another keyboard to troubleshoot? Maybe roll back the Google keyboard to am earlier version. See if the problem persists.
Click to expand...
Click to collapse
GeekyAndroid said:
The issue is very inconsistent, it would take a while to test, I just uninstalled the Gboard so it's
Google Keyboard 5.2.1.136797460
I will test for a few days and update later, but as I recall, it will still persist on this version.
Click to expand...
Click to collapse
Upon checking now, the issue is back a few days later.
I am currently testing Chrooma GIF Keyboard as it's the closest I could find for Google's own.
I will update again if the issue arises.
Chrooma GIF Keyboard
GeekyAndroid said:
Upon checking now, the issue is back a few days later.
I am currently testing Chrooma GIF Keyboard as it's the closest I could find for Google's own.
I will update again if the issue arises.
Click to expand...
Click to collapse
Chrooma GIF Keyboard didnt work for me - anyone else have an answer for this yet? - it definitely gets stuck when whatsapp is involved...

Samsung Keyboard keeps stopping

I often get a popup that says Samsung Keyboard keeps stopping Close app
The only thing that works to get me back to being able to type is to go to my Gboard app and select, for the fiftieth time, the English language keyboard. Sooner or later, though, I get the annoying popup again and can't type anything until I do the Gboard thing.
Looking at some solutions online it seems maybe I need to clear a cache. But the following instructions, which are repeated in various ways in different sites/videos, don't get me anywhere.
settings
Applications
applications manager
Scroll over to ALL
Scroll down to Samsung keyboard
Clear cache
clear data
restart from home screen
Why? Because going to Settings doesn't get me to "Applications" but rather to "Apps" , and when I go there, there is no Samsung keyboard. Just Gboard. I just cleared Gboard's cache, don't know if I should also clear its data - what do I lose, really, when I delete its data?
Thanks for your help!
I have the same issue after I hit the Emoticon Icon. I installed a secondary keyboard and am using that currently.
Hopefully someone has help, it happened to me after a Verizon update on my Galaxy s6!
videoeditman said:
I have the same issue after I hit the Emoticon Icon. I installed a secondary keyboard and am using that currently.
Hopefully someone has help, it happened to me after a Verizon update on my Galaxy s6!
Click to expand...
Click to collapse
Which keyboard did you install? Are you enjoying it? Can I assume it stopped the problem?
Thanks!
I don't use the Samsung keyboard but this keeps popping up and I can't type anything. My phone did an update over night last night and now this problem. I'm at my wits end with what to do. Nothing is working and I can't type anything.
"samsung keyboard stopped working"
I had that problem after pressing the emoticon button too. I don't even use samsung keyboard. I did the clearing the cache, forcing stop, clearing the dictionary cache...none of that worked. Finally I reinstalled the google keyboard and the message went away. It was a frustrating few hours of trying different things!
Coleguita said:
Which keyboard did you install? Are you enjoying it? Can I assume it stopped the problem?
Thanks!
Click to expand...
Click to collapse
Keyboard keeps stopping (possible fix)
Hi all,
I did this and it seems to be working so far:
Apps->Settings->Language and Input->Virtual Keyboard-.>Samsung Keyboard->About Samsung Keyboard (at bottom)->
At this point my phone stated that Samsung Keyboard had an update available. I tapped on that message, and it updated the keyboard.
After that I was able to tap emoticons without a problem. So far, so good. texting works, and all my message apps seem happy.
Hope this helps someone.
JeepJ20 said:
Hi all,
I did this and it seems to be working so far:
Apps->Settings->Language and Input->Virtual Keyboard-.>Samsung Keyboard->About Samsung Keyboard (at bottom)->
At this point my phone stated that Samsung Keyboard had an update available. I tapped on that message, and it updated the keyboard.
After that I was able to tap emoticons without a problem. So far, so good. texting works, and all my message apps seem happy.
Hope this helps someone.
Click to expand...
Click to collapse
OMG that totally fixed my keyboard! I've been struggling with this for days since my phone had an update. Thanks a million!
JeepJ20 said:
Hi all,
I did this and it seems to be working so far:
Apps->Settings->Language and Input->Virtual Keyboard-.>Samsung Keyboard->About Samsung Keyboard (at bottom)->
At this point my phone stated that Samsung Keyboard had an update available. I tapped on that message, and it updated the keyboard.
After that I was able to tap emoticons without a problem. So far, so good. texting works, and all my message apps seem happy.
Hope this helps someone.
Click to expand...
Click to collapse
Thanks very much for this - fixed my Mum's phone which was crippled by this problem and I was concerned I wasn't going to be able to sort it so a big relief this worked.
John
fix worked but menu sequence wrong
iKryzis said:
OMG that totally fixed my keyboard! I've been struggling with this for days since my phone had an update. Thanks a million!
Click to expand...
Click to collapse
This updating seems to have worked to fix the problem on my S6 also. Thanks a lot.
But the sequence to get there was slightly different. On my Sprint/Galaxy S6, the sequence was:
Settings>General Management>Language and Input>Virtual Keyboard>Samsung Keyboard>About Samsung Keyboard>Updates
JeepJ20 said:
Hi all,
I did this and it seems to be working so far:
Apps->Settings->Language and Input->Virtual Keyboard-.>Samsung Keyboard->About Samsung Keyboard (at bottom)->
At this point my phone stated that Samsung Keyboard had an update available. I tapped on that message, and it updated the keyboard.
After that I was able to tap emoticons without a problem. So far, so good. texting works, and all my message apps seem happy.
Hope this helps someone.
Click to expand...
Click to collapse
Hurray to you!

No virtual keyboard - Gboard update is the cause

All of a sudden I noticed that my virtual keyboard was not coming on screen at all, no matter what app or things requiring an input.
I wiped the cache and that did not fix the problem. I then uninstalled Gboard update, and that had solved the problem.
Has anyone else experienced the problem? I do want to update Gboard as the update has features that I do like using, but am afraid it will not work again.
Should I contact Google support?
Thank you,
rimz808 said:
All of a sudden I noticed that my virtual keyboard was not coming on screen at all, no matter what app or things requiring an input.
I wiped the cache and that did not fix the problem. I then uninstalled Gboard update, and that had solved the problem.
Has anyone else experienced the problem? I do want to update Gboard as the update has features that I do like using, but am afraid it will not work again.
Should I contact Google support?
Thank you,
Click to expand...
Click to collapse
I just did the update again today to try it out and I can now use the virtual keyboard after I did the update. Very weird that it did not work the other day.

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