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I tried backing up the swtor authenticator via titanium backup before flashing upgrade for rom..
After upgrade and restore of this app it seems the app crashes inside, deleting data is a no go, need this app restored to its fullest..
Any way it might be the secured partition for critical apps like this to be restored?
If so, how would i restore an older backup of that partition to a newer version.
I might add that im running virtuous 1.3.0 and want to upgrade to the 1.4.0.
Any help would be greatly appreciated.
Sent from my HTC Sensation using xda premium
Out of interest, why not just redownload/install the app after you have upgraded?
sromer said:
Out of interest, why not just redownload/install the app after you have upgraded?
Click to expand...
Click to collapse
Thanks for replying!
Well the thing is that the application is bound to my account on swtor.com and the data stored is neccesary for the application to authenticate correctly, as it contains randomly generated login codes for my account.
Reinstalling the application means i have to bind it to the account once again, and thats not possible if you already have, now the tricky part, if you want to deattach an authenticator you need to contact their customer support (EA), and that can take up to 7 days to get any kind of help.
Now i want to take the easy way of just backing up everything neccesary for the application so that i may upgrade roms without being afraid of loosing the account access..
I don't think you will have any choice but to call EA and get them some help, I have tried this with the Google and Blizzard 2 factor auth apps and I have had to redo it every time, normally though you have special codes you can use in cases like this, google will also send you a text as an alternate way of authenticating.
The same problem here... got new phone and can't use mobile security key on the new one :/
su27 said:
The same problem here... got new phone and can't use mobile security key on the new one :/
Click to expand...
Click to collapse
That's a security thing, if you could it would defeat the entire purpose of having it, download and install it fresh ans set it up again
Psychoticus said:
That's a security thing, if you could it would defeat the entire purpose of having it, download and install it fresh ans set it up again
Click to expand...
Click to collapse
Clearly you haven't worked with Blizzard's version of this concept. They set their app up to allow a special set of codes to be generated just for this purpose, so you could wipe a device, start over, install their app, plug in those codes, and you're golden.
I already went through this nonsense with this app and had to call support to have it removed from my account, at which point they inform you that you will no longer be able to use a security key with your account. This, my friends, is what you call a MAJOR FAIL.
If I had more time to play with it, I would have started searching around on the phone for additional files that might have accompanied the app. I definitely tried the Titanium thing, but to no avail. They have got to be using some sort of key file, like RSA or something, but without knowing the details we won't be able to backup and restore this thing.
My recommendation is this. If you have the time, patience, and ability to search and have an idea of what you are looking for, see if you can solve this problem yourself and share your findings with the community. Otherwise, call support, abandon the app, and give the mental middle-finger to EA for their fail.
dsp4774 said:
Clearly you haven't worked with Blizzard's version of this concept. They set their app up to allow a special set of codes to be generated just for this purpose, so you could wipe a device, start over, install their app, plug in those codes, and you're golden.
I already went through this nonsense with this app and had to call support to have it removed from my account, at which point they inform you that you will no longer be able to use a security key with your account. This, my friends, is what you call a MAJOR FAIL.
If I had more time to play with it, I would have started searching around on the phone for additional files that might have accompanied the app. I definitely tried the Titanium thing, but to no avail. They have got to be using some sort of key file, like RSA or something, but without knowing the details we won't be able to backup and restore this thing.
My recommendation is this. If you have the time, patience, and ability to search and have an idea of what you are looking for, see if you can solve this problem yourself and share your findings with the community. Otherwise, call support, abandon the app, and give the mental middle-finger to EA for their fail.
Click to expand...
Click to collapse
Interestingly enough the same company mad both blizzards and swtors security apps. Personally I wish I knew what I am looking for but I have been unable to find any additional file that will make it work.
Some other things to note is I saved the Serial number and Auth. Code that bioware gave me and after I learned that titanium backup would not work I pulled out my galaxy tab 10.1 and installed the app and reused the info to no avail.
Any help with this would be much appreciated! Thanks!
I read multiple threads at swtor.com and at the moment the only possibility is removing the sercurity key via the phone-customer-support.
So, no news on this front.
Does someone have news regarding this problem? Do we still have to call customer support?
voodoo13 said:
Does someone have news regarding this problem? Do we still have to call customer support?
Click to expand...
Click to collapse
For WoW when I had an issue, Flashed a ROM without realising the world of pain I'd entered. I had to go through Customer Support, they even wanted a photo document (driving License or Passport). Eventually it got removed.
After that I ran the authenticator on my older Android phone.
Your best bet is to nandroid restore to the original, de-link the authenticator, then install the new ROM and authenticator. Then re-link the new authenticator codes.
Eventually I gave up and just removed the authenticator from WoW, life is too short already.
gol_n_dal said:
Your best bet is to nandroid restore to the original, de-link the authenticator, then install the new ROM and authenticator. Then re-link the new authenticator codes.
Click to expand...
Click to collapse
That's the problem, with SWTOR's Security Key you CAN NOT add a new "digitial security key" once you've already had one attached. Their current solution is for you to buy a physical key, once they remove the digital one.
Yesterday i switch to another ROM, and when i reinstall SWTOR Security Key, it asked me for a serial number and activation code. I tried to restore app with Titanium Backup and other similar apps with no luck. Then i opened a ticket to swtor support team, and they respond me that i need to call customer support. After a 12 min conversation, and asking at 2 security questions they remove security key from my account.
After that, in my account i still have the option to attach a security key again. But i will attach it only when they will add a option to remove that security key from account manager.
gol_n_dal said:
For WoW when I had an issue, Flashed a ROM without realising the world of pain I'd entered. I had to go through Customer Support, they even wanted a photo document (driving License or Passport). Eventually it got removed.
After that I ran the authenticator on my older Android phone.
Your best bet is to nandroid restore to the original, de-link the authenticator, then install the new ROM and authenticator. Then re-link the new authenticator codes.
Eventually I gave up and just removed the authenticator from WoW, life is too short already.
Click to expand...
Click to collapse
If you flash roms often you should invest in mauth in the market its like 3$ I think but it lets you back up you wow auth. online and restore it to any android device. also I think you can backup the blizzard one with titanium back up and it will still work.
Delance; on swtor forum said:
before u upgrade, run the Restore feature in the app, you'll get a serial number and a restore code.
Write that down.
Then, when u get the new phone, you can use the restore feature again, enter in the serial # and restore code, and it will work for your account again.
Click to expand...
Click to collapse
solved by this great guy
discussion on SWTOR forum
Viridis Draco said:
solved by this great guy
Click to expand...
Click to collapse
I cannot find the restore feature. I went through every menu and sub-menu and still have not found it. Where is it located? Thanks
kns said:
I cannot find the restore feature. I went through every menu and sub-menu and still have not found it. Where is it located? Thanks
Click to expand...
Click to collapse
after activate it i have the same "issue", i'm investigating
Viridis Draco said:
solved by this great guy
discussion on SWTOR forum
Click to expand...
Click to collapse
There is no solution at that link. Read to the end--there is simply no "restore" feature associated with this app, and the current and only way to handle a ROM switch is to call Customer Support and have them remove it from the account...every single time. If there is something to back up, it's probably an encrypted file that cannot simply be restored, especially if the thing truly is secure. That's the whole point of an authenticator--security.
I just ran into this issue. I'm about to have to call Customer Support to remove it. I'm replying to say that after this B.S. I'm going to get the physical key. I was being cheap, but I preferred the physical key for WoW anyway, due to not having to find my phone, hope it wasn't dead, and deal with the constant crashes on the SWTOR android app. So basically, unlink the key, then buy a physical one if you want a security key still.
Removed!
In this link, if you already log-in, you can remove all security keys:
https://account.swtor.com/user/security-key
hello im currently using a NEXUS ONE and i love it everytime i click a link or phone number in apps i get the PHONE NUMBER ACTION screen which lets me chose to CALL SMS OR OTHER options ... every other phone ive used does not give me this option and thats y im still using the N1 ... but now the 3g phone is getting slow for my everyday needs... so could anyone help me please... can i flash a stock nexus rom on ONE S ? but i would like to keep the stock sense rom it comes with as i really like it....
one of the apps i use alot is the craigsnotifica and in N1 everytime i click on a phone number i get the PHONE NUMBER ACTION screen from where i can call or sms the person .... but with all other phones ive used i click on the number and nothing happens.... i have to long press select text and copy the number then goto my messaging app and copy which is lil frustrating...
any help is appreciated thanks
Try this
These lines appear twice in the build.prop
that didnt work... first i could not even edit the file but i finally did i think it worked for youtube links n stuff but not phone number action... please help i need this i luv the phone but without this ability its useless to me... i know there has to be a way to make it work... also ive searched around for deleting the htc linkify dispatcher apk... but no matter what root explorer i use (free ones) it wont let me delete the file keeps saying error...
thanks
KHAN1987 said:
that didnt work... first i could not even edit the file but i finally did i think it worked for youtube links n stuff but not phone number action... please help i need this i luv the phone but without this ability its useless to me... i know there has to be a way to make it work... also ive searched around for deleting the htc linkify dispatcher apk... but no matter what root explorer i use (free ones) it wont let me delete the file keeps saying error...
thanks
Click to expand...
Click to collapse
I deleted the linkify stuff with root explorer and now youtube runs as an app and phone number links bring up the dialer. If you don't want to pay for RE, try Estrong File Manager, but it's root access is a bit tricky to figure out...you need to go into the settings to enable each time, I found.
thanks i was able to edit and delete the htc linkify file using the app u sugested... but im still not able to get the PHONE NUMBER ACTION screen when i click a number in a app... this is very frustrating and i dont understand y only nexus one is able to popup that screen...
KHAN1987 said:
thanks i was able to edit and delete the htc linkify file using the app u sugested... but im still not able to get the PHONE NUMBER ACTION screen when i click a number in a app... this is very frustrating and i dont understand y only nexus one is able to popup that screen...
Click to expand...
Click to collapse
I can't help you fix the issue. But as for your last question... HTC was forced to remove it due to Apple patent litigation.
KHAN1987 said:
thanks i was able to edit and delete the htc linkify file using the app u sugested... but im still not able to get the PHONE NUMBER ACTION screen when i click a number in a app... this is very frustrating and i dont understand y only nexus one is able to popup that screen...
Click to expand...
Click to collapse
Did you also follow the instructions I posted?
yes i did edit the the in system folder.... still no go im able to open links in email n stuff but not numbers
here are some pictures of what im talking abt.. hopefully someone can help me get this screen on my one s
thanks
KHAN1987 said:
here are some pictures of what im talking abt.. hopefully someone can help me get this screen on my one s
thanks
Click to expand...
Click to collapse
Don't know what to tell you dude...deleting all the htclinkify stuff got that functionality for me.
KHAN1987 said:
hello im currently using a NEXUS ONE and i love it everytime i click a link or phone number in apps i get the PHONE NUMBER ACTION screen which lets me chose to CALL SMS OR OTHER options ... every other phone ive used does not give me this option and thats y im still using the N1 ... but now the 3g phone is getting slow for my everyday needs... so could anyone help me please... can i flash a stock nexus rom on ONE S ? but i would like to keep the stock sense rom it comes with as i really like it....
one of the apps i use alot is the craigsnotifica and in N1 everytime i click on a phone number i get the PHONE NUMBER ACTION screen from where i can call or sms the person .... but with all other phones ive used i click on the number and nothing happens.... i have to long press select text and copy the number then goto my messaging app and copy which is lil frustrating...
any help is appreciated thanks
Click to expand...
Click to collapse
I am wondering the same thing. There are obviously more threads related to HTClinkifydispatcher, and the build.prop changes that are supposed to return functionality that HTC removed to comply with Apple patent requirements. However, this is what I have found. I am able to click links, Youtube links, phone numbers, addresses, email addresses in emails, texts, etc. from my bone stock Evo LTE. However, these links will only launch in the default application selected in the HTC App Association Settings menu. After rooting and making changes to build.prop (using Build Prop Editor eliminates issues with multiple entries of the same property), I am able to get selection option menus for certain linkable items. For example, Youtube links give options for browsers, or Youtube app. Email addresses, let me choose to send email using any of the email accounts I have set-up. HTML links let me choose between stock browser or Chrome. And addreses let me select to open in browsers or Google Maps. However, clicking on a phone number simply launches the phone dialer (just like stock), and does not give me the option to send a text message. Also, email addresses and phone numbers do not give an option to add a contact.
I have discovered that options are only provided if there are options that can be selected in the app associations menu. For example, the options I have in the app associations menu match exactly with the options I am presented when clicking linkable data as per above. However, if the app associations menu does not have options (in my menu the only association I can make to phone numbers is to the phone dialer) then the default (only) option will be launched when that data is selected. Does anyone else have send SMS or MMS text message as an option for phone numbers in the app association menu, or when clicking phone numbers in text after making the build.prop changes?
I think these workarounds are close, but IMHO we still do not have the true functionality that was removed due to the apple patent.
importing an image into the note I am writing it crashes. In SNote when i tap and hold in note then select the image hit done then the app crashes and takes what i wrote with it
Anyone else has this problem?
zer0-1ne said:
importing an image into the note I am writing it crashes. In SNote when i tap and hold in note then select the image hit done then the app crashes and takes what i wrote with it
Anyone else has this problem?
Click to expand...
Click to collapse
deleting snote cache and restarting device no go.
argh Problem solved with the reset
:Note to self always factory reset new device before downloading over 100 apps to new device. :highfive:
sh!z
zer0-1ne said:
:Note to self always factory reset new device before downloading over 100 apps to new device. :highfive:
Click to expand...
Click to collapse
UPDATE ON THE UPDATE:
Under Settings->Developer Options when you scroll all the way down do not tick "Do not keep Activities"- Destroy every activity as soon as the user leaves it. This in turn will not let function any app that has an import feature to the app. so if the app leaves its box to retrieve anything then it comes back to its box the app you are trying to use will always crash.
So only after i reset my tablet did i figure this out.
Hopefully my lapse in judgment in troubleshooting it my self instead of relying on a company's tech support will help others..
zer0-1ne said:
UPDATE ON THE UPDATE:
Under Settings->Developer Options when you scroll all the way down do not tick "Do not keep Activities"- Destroy every activity as soon as the user leaves it. This in turn will not let function any app that has an import feature to the app. so if the app leaves its box to retrieve anything then it comes back to its box the app you are trying to use will always crash.
So only after i reset my tablet did i figure this out.
Hopefully my lapse in judgment in troubleshooting it my self instead of relying on a company's tech support will help others..
Click to expand...
Click to collapse
The problem of importing pdf is not solved...
Somone help me?
no luck~ not working for me~~ any solution to import pdf for s note~?
PDF import...
PDF Importing also doesn't work.. force quits after all the pages supposedly imported. File no where to be seen, regardless of pdf size.
I use ezPDF but the UI is so ugly and features are hard to find and change inbetween. But its still the best i've seen so far. Would love to use s note...
Galaxy Note 10.1 Canada.
Just came here to report that I also can't import pdfs into s note. It crashes every time. My model is n8000. I also don't have that developers option ticked, so it wasn't a solution for me. Can anyone think of something else that might solve this, please?
Cocax said:
Just came here to report that I also can't import pdfs into s note. It crashes every time. My model is n8000. I also don't have that developers option ticked, so it wasn't a solution for me. Can anyone think of something else that might solve this, please?
Click to expand...
Click to collapse
Mine is N8010, international wifi version. It seems to be importing but when it nearly finishes the whole S-note just crash and exit. No files generated in the end. Tried factory resset, all sorts of pdf regardless of size (down to 2kb pdf with just one line of text) and it still crashes. Definitely a software problem. Developer options not checked, but issue still exist.
any solution to this problem, n8000
I have a similar problem, but with my note 3... I used S Note in my N8010 and it never crashed, but my Note 3 won't import PDF (nor SNote) files, it crashes when I select the file. I tried formating the device, but it was worthless... Any thoughts?
I can receive texts no problem, but when I go to type a new text (and this may be a keyboard issue) it allows me to type one or two letters, before the keyboard just goes away off the screen and I have to wait a few seconds and then click back into the textbox in order to continue typing.
This issue is occurring for me on the MB860. Has anyone else experienced this or know of a workaround?
That sometimes happens, maybe it's just an android bug, I'd suggest you get Hacker's keyboard it is very good and never crashes.
Hope this helps
If the problem still persists get another texting app.
Daniel120201 said:
That sometimes happens, maybe it's just an android bug, I'd suggest you get Hacker's keyboard it is very good and never crashes.
Hope this helps
If the problem still persists get another texting app.
Click to expand...
Click to collapse
Just to make sure, is it This one?
EDIT --
Also, I tried with Handcent as well as the default text app and the keyboard issue existed in both.
https://play.google.com/store/apps/details?id=org.pocketworkstation.pckeyboard&hl=en
Yes sir, just download it, it's very straight forward, you get an app that tells you how to do it
Daniel120201 said:
Yes sir, just download it, it's very straight forward, you get an app that tells you how to do it
Click to expand...
Click to collapse
AWESOME!!
Now I am running into one other small problem (and this I am sure is user error).
When I click on the phone and look at my contacts I am showing the same contact multiple times. But if I click on the 'contacts' icon, it shows accurate contacts/numbers etc.
What setting changes this?
jo15765 said:
AWESOME!!
Now I am running into one other small problem (and this I am sure is user error).
When I click on the phone and look at my contacts I am showing the same contact multiple times. But if I click on the 'contacts' icon, it shows accurate contacts/numbers etc.
What setting changes this?
Click to expand...
Click to collapse
Is it like you click on a name, and it shows you another persons' contacts or is it just you wrote it more than once?
If I helped pls send me a thanks
Daniel120201 said:
Is it like you click on a name, and it shows you another persons' contacts or is it just you wrote it more than once?
If I helped pls send me a thanks
Click to expand...
Click to collapse
It's like I entered Jo Jones --- 1111111111 in there 5 times, and it does this with multiple contacts.
jo15765 said:
It's like I entered Jo Jones --- 1111111111 in there 5 times, and it does this with multiple contacts.
Click to expand...
Click to collapse
Well, you should eiter reset your contacts, get another contacts app, delete the multiple contacts or I dunno . Maybe a restart will help
Daniel120201 said:
Well, you should eiter reset your contacts, get another contacts app, delete the multiple contacts or I dunno . Maybe a restart will help
Click to expand...
Click to collapse
I didn't see a way to delete the duplicate contacts. Anytime I click on them it calls, or if I click the settings button there is only an add option.
And a phone reboot didn't work That was the 1st thing I attempted, lol
jo15765 said:
I didn't see a way to delete the duplicate contacts. Anytime I click on them it calls, or if I click the settings button there is only an add option.
And a phone reboot didn't work That was the 1st thing I attempted, lol
Click to expand...
Click to collapse
You should get another contatcs app and import them, you should try long pressing your contacts
Daniel120201 said:
You should get another contatcs app and import them, you should try long pressing your contacts
Click to expand...
Click to collapse
Long pressing does nothing. Let me try to use the proper terminology here...my "Dialer" is showing incorrect contact info but my "Contact" app is showing the correct contact info.
Should I try to get another Dialer...is that possible?
Oh, I don't have a phone that calls but maybe you should get another dialer apk like this: https://play.google.com/store/apps/details?id=com.contapps.android.dialer&hl=en
Hope it helps
Daniel120201 said:
Oh, I don't have a phone that calls but maybe you should get another dialer apk like this: https://play.google.com/store/apps/details?id=com.contapps.android.dialer&hl=en
Hope it helps
Click to expand...
Click to collapse
Do I need to use TiBu to uninstall my current dialer, then install the one you linked from the play store?
jo15765 said:
Do I need to use TiBu to uninstall my current dialer, then install the one you linked from the play store?
Click to expand...
Click to collapse
I think you can have two dialers at once. If not just remove the old one. Try installing it first cause without a dialer your os may malfunction.
Daniel120201 said:
I think you can have two dialers at once. If not just remove the old one. Try installing it first cause without a dialer your os may malfunction.
Click to expand...
Click to collapse
I will give that a twirl and see how it works out. I am currently using CWM to make a full back-up just in case I get a little to trigger happy and mess something up.
EDIT ---
How do I set this as the default Dialer?
jo15765 said:
I will give that a twirl and see how it works out. I am currently using CWM to make a full back-up just in case I get a little to trigger happy and mess something up.
EDIT ---
How do I set this as the default Dialer?
Click to expand...
Click to collapse
Is there anyway for me to use the Dialer from my BLUR Rom? Or maybe a better way to word it would be the Dialer from the Stock MB860 ROM?
jo15765 said:
Is there anyway for me to use the Dialer from my BLUR Rom? Or maybe a better way to word it would be the Dialer from the Stock MB860 ROM?
Click to expand...
Click to collapse
I actually decided to get to the root of this problem and I took a look at my google contacts since I was loading the contacts from google. Somehow all my contacts were duplicated (some triplicated) in google contacts. I updated google contacts and now they are only pulling in once.
Now I still can't figure out how to modify a contact in the Dialer that ships with CM10.1 epinter tho.
Also -- Is there a way to keep your phone brightness @ max when it is charging? I can't seem to get that setting right either.
Try this maybe: https://play.google.com/store/apps/details?id=rubberbigpepper.DisplayBrightness&hl=en
I have gone through the list of all forums and also the FAQ in this forum and to me it seems that this is the right place. Please feel free to suggest or move this thread to some other forum if I made a mistake.
I am unable to play whatsapp voice messages on a Lenovo a 7700 android 6.0 device. I also tested on another Lenovo device which is a tablet 8.
In both cases, after pressing the play button, the content is played for approximately a second and then it stops playing. The user has to press the play button again and it will play the content for approximately another second again.
This started happening almost simultaneously about a month ago. I am assuming that there may be a whatsapp update that happen automatically on both of these devices. All I can find is that a whatsapp had recently changed the voice file format. But I am able to play with the new voice file format on both devices if I share the content to my email and then download and play it.
I have tried a variety of after researching various links on the Internet but have not been able to resolve the issue. Since the only thing that is common between the two mobile devices on which I tested this android 6.0 version, I'm wondering if there is any problem with that specific version.
Thanks for any inputs
I only way I could communicate with the outside world using a computer in device. So this is very important to me.
Thank you
Are you sure that your WhatsApp Messenger is the latest version, Version 2.17.422? If not, upgrade it and try again, please.
I upgraded to 2.17.427
Thank you for your response. I upgraded to the latest version of the reading your response. The earlier version was in the 300 series.
I'm still facing the same issue in both the devices.
Here is a query that may possibly at least provide some kind of a workaround.
There's whatsapp rely on an external player or does it have an internal player? Can I somehow configure it to use an external player? If so, then I can download a player specifically for that file format.
When I send the file as an attachment in email and then download the file and then play using Google play music, it works okay. The problem is that it is difficult for me to do all of these steps with the problem in my hands.
Even if there is some way where I can share this whatsapp message with the voice automatically to a player which can then play it, that will be good. However, on android, we are not given that choice. We can only share through email, Bluetooth and share it. If I can somehow configure whatsapp to share the messages to an audio player, that would also work.
Thanks for any inputs.
desimazdur said:
Thank you for your response. I upgraded to the latest version of the reading your response. The earlier version was in the 300 series.
I'm still facing the same issue in both the devices.
Here is a query that may possibly at least provide some kind of a workaround.
There's whatsapp rely on an external player or does it have an internal player? Can I somehow configure it to use an external player? If so, then I can download a player specifically for that file format.
When I send the file as an attachment in email and then download the file and then play using Google play music, it works okay. The problem is that it is difficult for me to do all of these steps with the problem in my hands.
Even if there is some way where I can share this whatsapp message with the voice automatically to a player which can then play it, that will be good. However, on android, we are not given that choice. We can only share through email, Bluetooth and share it. If I can somehow configure whatsapp to share the messages to an audio player, that would also work.
Thanks for any inputs.
Click to expand...
Click to collapse
Clear the cache of the WhatsApp and replay please
There is no cache available on whatsapp
Thank you for your response. I checked whatsapp but there is no cache setting available on whatsapp.
There is an option that tells you about the storage used for photo whatsapp and I deleted the storage for one particular contact and then tried sending a voice message through the same contact. It still does not work.
I have double checked the version. It is shown on the help/app info menu.
It is kind of surprising that I am the only one who seems to be having a problem and that too at multiple devices. I don't even own one of the devices which is Lenovo. However, it has been installed more than one year ago and has been working fine.
Please suggest if there is any way to troubleshoot this.
Is there any is kind of a whatsapp forum for bugs where people can report any of the problems that they find.
Thank you for your perseverance and continuing to respond on this thread. Highly appreciated.
desimazdur said:
Thank you for your response. I checked whatsapp but there is no cache setting available on whatsapp.
There is an option that tells you about the storage used for photo whatsapp and I deleted the storage for one particular contact and then tried sending a voice message through the same contact. It still does not work.
I have double checked the version. It is shown on the help/app info menu.
It is kind of surprising that I am the only one who seems to be having a problem and that too at multiple devices. I don't even own one of the devices which is Lenovo. However, it has been installed more than one year ago and has been working fine.
Please suggest if there is any way to troubleshoot this.
Is there any is kind of a whatsapp forum for bugs where people can report any of the problems that they find.
Thank you for your perseverance and continuing to respond on this thread. Highly appreciated.
Click to expand...
Click to collapse
You won't find it in WhatsApp
Go to settings (of the phone)
Then Apps / or Apps Manager then open WhatsApp
The press clear cache
-Hope- said:
You won't find it in WhatsApp
Go to settings (of the phone)
Then Apps / or Apps Manager then open WhatsApp
The press clear cache
Click to expand...
Click to collapse
Thank you for your response. I cleared the cache. It did not work. Ultimately, I uninstalled whatsapp. Then I reinstalled again (without rebooting the phone). Whatsapp was able to find messages from Google Drive and asked me if I wanted to restore them? In the hope to fix the issue, I wanted to do a completely new start so I did not restore the messages also.
It is still showing the problem. I'm really perplexed as to what can whatsapp remember after installation that the same problem is still being experienced. Is there something external to whatsapp that could because the problem?
desimazdur said:
Thank you for your response. I cleared the cache. It did not work. Ultimately, I uninstalled whatsapp. Then I reinstalled again (without rebooting the phone). Whatsapp was able to find messages from Google Drive and asked me if I wanted to restore them? In the hope to fix the issue, I wanted to do a completely new start so I did not restore the messages also.
It is still showing the problem. I'm really perplexed as to what can whatsapp remember after installation that the same problem is still being experienced. Is there something external to whatsapp that could because the problem?
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are you on the latest version ??