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I have a Verizon Galaxy S3 (SCH-I535) running Android 4.1.1. I was told by Verizon prior to moving to England that, with this version of Android which unlocked the "world phone" capabilities (GSM), that I would be able to use my phone abroad with a new sim on a local network.
Fast forward a few weeks, and I am in England with an Orange sim in my phone. I have no problems with voice, but I cannot access any data services (I have no trouble receiving texts, but cannot send them - I think this is a problem with the sim though). After searching around the internet for a while, it seems that the solution to my problem would be to add the Orange APN settings to my phone.
HOWEVER, Verizon's version of 4.1.1 does not allow you to edit APN settings! When you go to the APN menu, there is nothing displayed and the only settings option is to Reset to Default.
The closest thing I've found to a solution is here, but it's a bit out of date as the method isn't for 4.1.1. I'm a bit wary of rooting my phone and installing a rom, as I've never done anything like that before.
Does anyone have any experience with this sort of thing that might be able to offer a solution? I would be willing to root my phone if necessary, but I'd need to be directed to a pretty explicit noob guide for doing that :silly:
Thanks!
Getting root is easy with the toolkit linked. Should you have any questions you can read the thread or search galaxy s3 toolkit on YouTube. Just keep in mind some videos are outdated and that you have a Verizon cdma galaxy S3 running 4.1.1.
forum.xda-developers.com/showthread.php?t=2092244
Sent from my SCH-I535 using xda premium
Search this same thread and the APN fixes are here. There is also an APN fix in Note 2 forum that should work. Once you change APN should be good to go with Orange. Say hi to my Uncle in Birmingham. He on Orange also. Cheers. :laugh:
What ended up being your solution?
I'm going to Italy tomorrow with a Verizon S3 and APN settings are locked. The phone is rooted and I would love to be able to use a local SIM on data!
Thanks in advance.
sundayradio said:
What ended up being your solution?
I'm going to Italy tomorrow with a Verizon S3 and APN settings are locked. The phone is rooted and I would love to be able to use a local SIM on data!
Thanks in advance.
Click to expand...
Click to collapse
No solution yet. I'm going to look at the link above when I can get some time to sit down and focus on it. Hopefully it fixes it.
BTW, although it's billed as a CDMA phone, it is able to operate on GSM as well. That's the whole "world phone" thing that Verizon has been talking about.
expatabroad said:
BTW, although it's billed as a CDMA phone, it is able to operate on GSM as well. That's the whole "world phone" thing that Verizon has been talking about.
Click to expand...
Click to collapse
I understand it's a world phone, but I wanted to drop that in because I wasn't sure if the Toolkit states "CDMA" under the device selection screen. I know the Galaxy Nexus or Razr Toolkit specifically stated CDMA. I just didn't want you to accidentally pick the wrong one. After looking at screen shots of the Toolkit you shouldn't have a problem it doesn't mention CDMA only Verizon is stated.
Unable to add APN.
prdog1 said:
Search this same thread and the APN fixes are here. There is also an APN fix in Note 2 forum that should work. Once you change APN should be good to go with Orange. Say hi to my Uncle in Birmingham. He on Orange also. Cheers. :laugh:
Click to expand...
Click to collapse
Hey there,
Sorry for going there, but I have not been able to find a fix for adding in the APN on a Verizon Samsung Galaxy S III. I have it on Cincinnati Bell at the moment, and have it rooted. I have voice and text, but not data. I have used the APN Manager Pro to see the APN that I need to use, but for some reason it will not use it or be able to edit it? Any thoughts?
deca2499 said:
Hey there,
Sorry for going there, but I have not been able to find a fix for adding in the APN on a Verizon Samsung Galaxy S III. I have it on Cincinnati Bell at the moment, and have it rooted. I have voice and text, but not data. I have used the APN Manager Pro to see the APN that I need to use, but for some reason it will not use it or be able to edit it? Any thoughts?
Click to expand...
Click to collapse
Yes.
Get titanium backup pro and make apn mgr pro a system app.
You should be good after that.
This is confirmed working on Vodafone Italy and ill post results from China and hk in about a month
And please spread the word on this.
Spiting Verizon is my new favorite hobby.
I have a very similar problem. I have a Samsung S3, not rooted, but unlocked from Verizon. I have been in Kandahar for a month or so. My SGS3 with a local provider will make and receive calls great when coverage is there. My problem is, I can only seem to text local here not back to the US, or get email and no Google Talk. I went to the shop where I got my card here, they told me that Verizon needed to unlock my phone. I know it is unlocked but I made the call home, Verizon told me what I already knew. I went back into the store, once again, next they said Verizon needed to unlock my APN? I called again, finally I got a response from Verizon saying that Samsung needs to release the patch so Verizon can unlock it. If anyone knows of such a APN patch I would greatly appreciate it. My lap top screen got cracked during a patrol so doing all of this and email is quite the B!tch! I have always had success with this forum and hope it will continue. Once I send my lap top back home to be warrantied, I will not have any way of getting the usual business done for at least a month. I'm trying to hold off on the lap top until I can get my phone fully functional. I do not have internet connection on my phone, just my computer, I guess that is the APN, that is still locked. I could do all of this if I had WiFi, but it is not allowed here by the company that provides internet. They do have WiFi in some areas, but it is always bogged down with everyone else trying to use it. Also, I am not too sure if I want to attempt to do a root, the internet service here is very slow. Thanks for your help. Please remember, I am atleast 8 1/2 hours ahead of you, so response time will be delayed.
A very helpful member of GalaxyS3forums sent me here.
Hi,
Just bought today the verizon variant of the galaxy s6, and I need help with a couple of questions:
I'm moving to Europe in the near future, would I still be able to use the phone?
From who do I get software updates? Will I get updates from verizon even if I'm abroad?
Would it be able to flash international firmware on this phone in the future? Are the models fundamentally different from each other or are they just handicapped by firmware?
Thanks in advance
yuviyuval said:
Hi,
Just bought today the verizon variant of the galaxy s6, and I need help with a couple of questions:
I'm moving to Europe in the near future, would I still be able to use the phone?
From who do I get software updates? Will I get updates from verizon even if I'm abroad?
Would it be able to flash international firmware on this phone in the future? Are the models fundamentally different from each other or are they just handicapped by firmware?
Thanks in advance
Click to expand...
Click to collapse
Yes it works internationally, I'm using it on GSM right now and plan to use it in Egypt over the summer. You will get updates but I think verizon needs a verizon sim to check for updates but when one releases you can always check through a computer if you need to. As far as I know verizon one is the bay because it supports CDMA radios and GSM radios and comes pre unlocked while other versions like tmobile only support gsm. That's the only hardware difference, the rest is all software.
Also be careful with your phone! Nor sure where in Europe yuppie going but some classes visited Spain recently and lots of them we're pickpocketed and had something stopen.
Sent from my Verizon S6,
formerly abdel12345
supersmash19 said:
Yes it works internationally, I'm using it on GSM right now and plan to use it in Egypt over the summer. You will get updates but I think verizon needs a verizon sim to check for updates but when one releases you can always check through a computer if you need to. As far as I know verizon one is the bay because it supports CDMA radios and GSM radios and comes pre unlocked while other versions like tmobile only support gsm. That's the only hardware difference, the rest is all software.
Also be careful with your phone! Nor sure where in Europe yuppie going but some classes visited Spain recently and lots of them we're pickpocketed and had something stopen.
Sent from my Verizon S6,
formerly abdel12345
Click to expand...
Click to collapse
So just to clarify, I can just purchase an EE nano sim card from amazon, take my s6 to london, pop it in, and it should work? I don't have to call Verizon before hand to get it network unlocked?
voldyy said:
So just to clarify, I can just purchase an EE nano sim card from amazon, take my s6 to london, pop it in, and it should work? I don't have to call Verizon before hand to get it network unlocked?
Click to expand...
Click to collapse
Correct. You may have to set up apns for data though. But text and voice should work out the box.
What can I do to use the GSM network, 3G !!!!
I live in china
zintung2911 said:
What can I do to use the GSM network, 3G !!!!
I live in china
Click to expand...
Click to collapse
3G only for China Unicom. Add the APN of Unicom and then H+ will work.
voldyy said:
So just to clarify, I can just purchase an EE nano sim card from amazon, take my s6 to london, pop it in, and it should work? I don't have to call Verizon before hand to get it network unlocked?
Click to expand...
Click to collapse
920V is different from the international version. It supports very few LTE bands and i'm not sure it supports as many 2g/3g bands as the internation one. you may have voice but you won't have LTE.
toskabab said:
Correct. You may have to set up apns for data though. But text and voice should work out the box.
Click to expand...
Click to collapse
Hi,
Didn't u have the same issue with texting?
I bought my s6 from verizon on a trip in the USA, but I live in UK and using 3 network. The only issue is the texting. I spent lot of time to figure out what is the real problem, and it seems like it is sort of prefix problem. If I receive message from someone with new number with +4407 (obviously all of them start) and I reply, message is not going to be sent and I always get a message: " Your text to speech message to 0114407..... has been rejected by recipient phone." I never use text speech btw, and it definitely prefix problem because if I send to 07... only they receive it. I changed all my contacts to 07... but still after that I couldn't reply to messages for a long time just only with the Handcent next sms app. But If I receive a new message from a new number I'll get with +447.. and I need to save it and change the number to 07.. otherwise it will never work. I found some people had the same issue in the past, but there was no final solutions: http://forum.xda-developers.com/showthread.php?t=2106370
http://thedroidguy.com/2015/07/solutions-for-samsung-galaxy-s4-sms-mms-problems-part-2-110209
I am just wondering how is this gonna work abroad if I even can't use in the UK. I rooted and put clear rom, but still same.
toskabab said:
Correct. You may have to set up apns for data though. But text and voice should work out the box.
Click to expand...
Click to collapse
How do I add a new APN? I found Settings -> Mobile networks -> Access Point Names but the "Add" button is greyed out
I am seeing it greyed out as well. I was planning on getting UK 3 sim cards for our trip next year.
Sent from my SM-G920V using XDA Free mobile app
This tutorial is for you who bought a carrier S8(+) and is using a SIM from another carrier and, because of that, not being able to update your system through your phones.
Error: "Service Unavailable: Sorry, we are having trouble authenticating your device. Try again later"
So, that's actually pretty easy to do, but a PC (or Mac) will be necessary.
The only thing you have to do is to download Smart Switch from Samsung on your PC and sync it with your device.
After you've done that, Smart Switch is gonna show the option to update your system.
PS: Beware it takes a while to download the update, at least if your S8(+) is from VZW.
Download links (Samsung.com):
PC: Click here
Mac: Click here
Hope I could help those who were having this problem!
I am using vzw GS8 on att and I get OTA just fine. I don't understand why this is a concern
Whanksta said:
I am using vzw GS8 on att and I get OTA just fine. I don't understand why this is a concern
Click to expand...
Click to collapse
Many people are getting this error.
Alvincp said:
Many people are getting this error.
Click to expand...
Click to collapse
Yup, same error I was getting. Thanks for sharing this!
Thanks for the post, I was having the same issue. I wonder though, if it's possible to configure an S8 to get OTA updates despite this issue. This is probably a question for Verizon support, huh?
Thanks for the post, I was having the same issue. I wonder though, if it's possible to configure an S8 to get OTA updates despite this issue. This is probably a question for Verizon support, huh?
Click to expand...
Click to collapse
I'm guessing you have to flash the firmware to a different carrier however according to the other thread it's not possible yet: https://forum.xda-developers.com/showpost.php?p=72031437&postcount=75
I brought Verizon version on Ebay but I'm using it on Cricket network. I get the OTA error and I'm currently trying to update via Smart Switch.
Whanksta said:
I am using vzw GS8 on att and I get OTA just fine. I don't understand why this is a concern
Click to expand...
Click to collapse
You're using a vzw version on att? Any idea if that would work the other way around? Like a gsm version on cdma?
Sent from my LG-H918 using XDA-Developers Legacy app
steven1193 said:
You're using a vzw version on att? Any idea if that would work the other way around? Like a gsm version on cdma?
Click to expand...
Click to collapse
No, Verizon phones are carrier unlocked out of the box.
Whanksta said:
No, Verizon phones are carrier unlocked out of the box.
Click to expand...
Click to collapse
Even if its unlocked? I'm trying to use an tmobile one on verizon. Sorry if the answer is still the same and I'm wasting your time.
Benzillah said:
Thanks for the post, I was having the same issue. I wonder though, if it's possible to configure an S8 to get OTA updates despite this issue. This is probably a question for Verizon support, huh?
Click to expand...
Click to collapse
The reason people are seeing the error is because the phone is not activated through Verizon , so it is not in their server if you call it. another easy way to get OTA updates is to borrow a verizon sim from a friend, or even start a simple cheapest prepay plan. activate the phone with the sim, then everything will be ok, unless you wipe the phone. Friend of mine ,and myself tried on both his s8 and my s8+ , no problem at all.
we both are on ATT.
Alvincp said:
This tutorial is for you who bought a carrier S8(+) and is using a SIM from another carrier and, because of that, not being able to update your system through your phones.
Error: "Service Unavailable: Sorry, we are having trouble authenticating your device. Try again later"
So, that's actually pretty easy to do, but a PC (or Mac) will be necessary.
The only thing you have to do is to download Smart Switch from Samsung on your PC and sync it with your device.
After you've done that, Smart Switch is gonna show the option to update your system.
PS: Beware it takes a while to download the update, at least if your S8(+) is from VZW.
Download links (Samsung.com):
PC: Click here
Mac: Click here
Hope I could help those who were having this problem!
Click to expand...
Click to collapse
Will this change the model number so I can download different ROMs, after I get it unlocked? For example if I want a ROM that's popular for the verizon model, but I'm using the Tmo model? I think Tmo makes you wait a month after activating a device on their network before you're allowed to unlock it.
babyzone2 said:
The reason people are seeing the error is because the phone is not activated through Verizon , so it is not in their server if you call it. another easy way to get OTA updates is to borrow a verizon sim from a friend, or even start a simple cheapest prepay plan. activate the phone with the sim, then everything will be ok, unless you wipe the phone. Friend of mine ,and myself tried on both his s8 and my s8+ , no problem at all.
we both are on ATT.
Click to expand...
Click to collapse
Just to make sure I get this straight once the phone is activated with a Verizon SIM card you can take the Verizon SIM card out, put back ATT sim card, and the phone will still get OTA updates even with the ATT SIM card inside?
hoxbox said:
Just to make sure I get this straight once the phone is activated with a Verizon SIM card you can take the Verizon SIM card out, put back ATT sim card, and the phone will still get OTA updates even with the ATT SIM card inside?
Click to expand...
Click to collapse
Yes, that's it. In fact I tried with the Verizon Sim, no Sim, att Sim. All work fine. I have a friend also has a galaxy s8, borrowed a Verizon Sim, activated , removed Sim, att Sim work like a charm with OTA. There are two draw back for using the Verizon phone with Sim from other carriers. No OTA updates unless phone is activated through Verizon, especially for those use the phone over sea. 2nd, no full LTE performance due to lack of band used by your own carrier. For example, band 17 from AT&T, the Verizon phone doesn't have that . Your LTE works, but you likely have lower performance on LTE depends on your location. Verizon phone are unlocked and compatible with other GSM carriers , but not fully optimized.
info
steven1193 said:
Even if its unlocked? I'm trying to use an tmobile one on verizon. Sorry if the answer is still the same and I'm wasting your time.
Click to expand...
Click to collapse
If your tmobile version is unlocked it will work on Verizon
babyzone2 said:
Yes, that's it. In fact I tried with the Verizon Sim, no Sim, att Sim. All work fine. I have a friend also has a galaxy s8, borrowed a Verizon Sim, activated , removed Sim, att Sim work like a charm with OTA. There are two draw back for using the Verizon phone with Sim from other carriers. No OTA updates unless phone is activated through Verizon, especially for those use the phone over sea. 2nd, no full LTE performance due to lack of band used by your own carrier. For example, band 17 from AT&T, the Verizon phone doesn't have that . Your LTE works, but you likely have lower performance on LTE depends on your location. Verizon phone are unlocked and compatible with other GSM carriers , but not fully optimized.
Click to expand...
Click to collapse
Thanks for the info. This should work even with prepaid. I'm thinking about getting: https://www.walmart.com/ip/Verizon-BYOD-4FF-SIM-Card-Kit/40716598 and then activate it. I just hope Verizon doesn't deactivate your phone once the prepaid time is up lol.
hoxbox said:
Thanks for the info. This should work even with prepaid. I'm thinking about getting: https://www.walmart.com/ip/Verizon-BYOD-4FF-SIM-Card-Kit/40716598 and then activate it. I just hope Verizon doesn't deactivate your phone once the prepaid time is up lol.
Click to expand...
Click to collapse
I think you should just borrow a sim from a friend or family , no need to spend the money and there is no impact what so ever to their service.
I was able to update an S8 by simply removing the SIM and running it with no SIM. Not sure if that'll work for other people, I had to tap 'check for updates' a few times before it went through.
A_Car said:
I was able to update an S8 by simply removing the SIM and running it with no SIM. Not sure if that'll work for other people, I had to tap 'check for updates' a few times before it went through.
Click to expand...
Click to collapse
I just did this on my Galaxy S7, and it fixed the issue, and was able to download the latest system update for Android. I was using an AT&T SIM card.
I did have to restart my phone after I removed the AT&T SIM card though, just telling what I did.
Thanks for posting this man!
you all could just go here http://updato.com/firmware-archive-select-model?q=sm-g950t&exact=1&r=TMB&v=&rpp=100 download which firmware you want. flash in odin and enjoy new update. this will work every time without problems and it does not care who your provider is at all.
Hi,
I was recently gifted an unlocked ATT S8+ (SM-G955U) which I'm trying to activate to my Verizon account. I've read conflicting information about this, and after going to the Verizon store and calling them directly I'm thoroughly confused.
The rep on the phone told me that the phone is "incompatible" with their network based on the IMEI number. From what I gather, the hardware (and model numbers) on all the major carrier's S8+s are the same and simply have different firmware. I've also read that they're interchangeable. Has anyone successfully gotten the ATT S8+ on Verizon? I'm almost feeling like it's something where I would need to jump through more hoops and speak to a manager to get them to do it, but before I did I wanted to get others input. Thanks!
I heard that the phone will work, you'll need to flash the Verizon firmware onto the AT&T phone.
Thanks Richie. Do you think that Verizon is telling me that the IMEI is "incompatible" because I may need to flash another firmware to enable CDMA? Or are some versions of the S4+ really incompatible on their network.
May there be possible success to get them to activate it anyway?
kebas239 said:
Hi,
I was recently gifted an unlocked ATT S8+ (SM-G955U) which I'm trying to activate to my Verizon account. I've read conflicting information about this, and after going to the Verizon store and calling them directly I'm thoroughly confused.
The rep on the phone told me that the phone is "incompatible" with their network based on the IMEI number. From what I gather, the hardware (and model numbers) on all the major carrier's S8+s are the same and simply have different firmware. I've also read that they're interchangeable. Has anyone successfully gotten the ATT S8+ on Verizon? I'm almost feeling like it's something where I would need to jump through more hoops and speak to a manager to get them to do it, but before I did I wanted to get others input. Thanks!
Click to expand...
Click to collapse
kebas239 said:
Thanks Richie. Do you think that Verizon is telling me that the IMEI is "incompatible" because I may need to flash another firmware to enable CDMA? Or are some versions of the S4+ really incompatible on their network.
May there be possible success to get them to activate it anyway?
Click to expand...
Click to collapse
Do you already have an active Verizon SIM card? Like in another phone?
Mr. Orange 645 said:
Do you already have an active Verizon SIM card? Like in another phone?
Click to expand...
Click to collapse
I do not - only because I'm coming from an S4 (which has the larger SIM card). I had to get a new one.
kebas239 said:
Hi,
I was recently gifted an unlocked ATT S8+ (SM-G955U) which I'm trying to activate to my Verizon account. I've read conflicting information about this, and after going to the Verizon store and calling them directly I'm thoroughly confused.
The rep on the phone told me that the phone is "incompatible" with their network based on the IMEI number. From what I gather, the hardware (and model numbers) on all the major carrier's S8+s are the same and simply have different firmware. I've also read that they're interchangeable. Has anyone successfully gotten the ATT S8+ on Verizon? I'm almost feeling like it's something where I would need to jump through more hoops and speak to a manager to get them to do it, but before I did I wanted to get others input. Thanks!
Click to expand...
Click to collapse
The IMEI thing and Verizon not provisioning your phone to activate on their network is the ONLY obstacle you have.
All the US S8/S8+/Note8 variants are identical and can be cross-flashed to whatever carrier you want. You can easily grab the VZW firmware and flash it on to your AT&T device, fully converting it, however the IMEI won't be in Verizon's system since your particular phone wasn't sold by Verizon.
Somehow get around that and your phone will be fully compatible on VZWs network.
kebas239 said:
Thanks Richie. Do you think that Verizon is telling me that the IMEI is "incompatible" because I may need to flash another firmware to enable CDMA? Or are some versions of the S4+ really incompatible on their network.
May there be possible success to get them to activate it anyway?
Click to expand...
Click to collapse
Don't worry about what Verizon reps are telling you because most often than not they are following a standard procedure. And they only Input your IMEI into a service like this one:https://www.verizonwireless.com/bring-your-own-device/#checkDevice
As your IMEI is for an AT&T phone, the brand model has an A appended at the end (as in AT&T).
However, you should still investigate this issue and try the steps recommended by the other guys. You will be able to use your phone with a VZV sim without reaching to Verizon
kebas239 said:
Hi,
I was recently gifted an unlocked ATT S8+ (SM-G955U) which I'm trying to activate to my Verizon account. I've read conflicting information about this, and after going to the Verizon store and calling them directly I'm thoroughly confused.
The rep on the phone told me that the phone is "incompatible" with their network based on the IMEI number. From what I gather, the hardware (and model numbers) on all the major carrier's S8+s are the same and simply have different firmware. I've also read that they're interchangeable. Has anyone successfully gotten the ATT S8+ on Verizon? I'm almost feeling like it's something where I would need to jump through more hoops and speak to a manager to get them to do it, but before I did I wanted to get others input. Thanks!
Click to expand...
Click to collapse
I have an AT&T S8 + on Verizon's network, had to unlock the phone, I did flash VZV firmware.
Works for me.
Thanks all for the responses! So it does look like I can do it then, but I just need to get Verizon to activate the new SIM. Think if I could find another phone that's compatible, throw the SIM in, activate, then switch the SIM to the S8+ it would work? (Assuming I've flashed the Verizon firmware on it).
Also, I'm trying to find out how to flash the phone properly. I don't really need root, but I'll take it if its easy. Thinking in my scenario, I'd follow this thread, correct?
https://forum.xda-developers.com/ve...opment/rom-s8-allcarriersrootedstock-t3659232
kebas239 said:
Thanks all for the responses! So it does look like I can do it then, but I just need to get Verizon to activate the new SIM. Think if I could find another phone that's compatible, throw the SIM in, activate, then switch the SIM to the S8+ it would work? (Assuming I've flashed the Verizon firmware on it).
Also, I'm trying to find out how to flash the phone properly. I don't really need root, but I'll take it if its easy. Thinking in my scenario, I'd follow this thread, correct?
https://forum.xda-developers.com/ve...opment/rom-s8-allcarriersrootedstock-t3659232
Click to expand...
Click to collapse
Yes, if you can get VZW to activate a nano SIM then all you have to do is pop it in your S8+, and it will work perfectly.
You don't HAVE to flash the Verizon firmware, but you'll won't be able to use certain features such as VoLTE and WiFi calling with the ATT firmware, so I recommend it. Not a necessity though.
To change carrier firmware, follow this thread:
https://forum.xda-developers.com/galaxy-s8+/how-to/snap-guide-flashing-standard-fw-carrier-t3627255
Can't help you with rooting. Sorry, I stopped rooting my phones long ago.
Mr. Orange 645 said:
Yes, if you can get VZW to activate a nano SIM then all you have to do is pop it in your S8+, and it will work perfectly.
You don't HAVE to flash the Verizon firmware, but you'll won't be able to use certain features such as VoLTE and WiFi calling with the ATT firmware, so I recommend it. Not a necessity though.
To change carrier firmware, follow this thread:
https://forum.xda-developers.com/galaxy-s8+/how-to/snap-guide-flashing-standard-fw-carrier-t3627255
Can't help you with rooting. Sorry, I stopped rooting my phones long ago.
Click to expand...
Click to collapse
This is great information! I'll call back Verizon and knowing all this I have something to back myself up with to at least try to convince them to activate the SIM (if not, I'll find a temporary phone to activate).
Thank you (and everyone else) for all the help!
I was able to get Verizon to activate the SIM and IMEI of the new S8. When I checked my account online to verify, it shows the correct numbers. Unfortunately, the phone is still not able to make calls or connect to the mobile network.
Following this, I rooted and flashed a deodexed stock ROM/firmware that is compatible with all carriers. This made no difference in the issue.
On the status bar, normal reception for my area is shown. There is no data (LTE/3G, etc.) connection, however. In looking at the APN settings, there are multiple Verizon options to choose. "Verizon Internet" (VZWINTERNET) is what is selected. Under the network operators, Automatic is selected. I tried changing it to Manual, but I do not get an option to select Verizon. Only ATT or T-Mobile. Under SIM Card Status, It's says that I'm on an unknown network.
Any ideas on what I could do to diagnose this? Sorry for all the questions, but I want to be able to get this phone to work so bad!
Thanks!
Success! I was about to give up, but decided to try a few more things.
1) To register a new SIM on VZW, it needs to initially go into a VZW based phone to work correctly. Once doing this, I saw some changes:
- I could now see my phone number.
- Verizon was an option under the network operators setting.
This did not solve my problem, however, as I still could not connect to the network. When selecting VZW, the request would fail and say to try again later. So onto the next (and last!) thing I did...
2) Download VZW firmware and flash via ODEN (The Comsey version, but I don't think that matters). I added the BL, AP, CP & CSC (included in the zip file) using the default options. I found this firmware at the below link and grabbed the latest version. The download was very slow for me (I had to run it overnight), but numerous posters stated that they are a reliable source so I took a chance.
https://www.sammobile.com/firmwares/galaxy-s8-plus/SM-G955U1/VZW/download/G955U1UES2AQL1/201500/
I'm just so glad everything is working now. Thank you so much to all who have responded to the thread to guide me in the right direction! Hope this helps someone else who may be having the same trouble.
Hi! We purchased a sealed (unlocked, we think) Galaxy S7 (G930A) online, and are using it in Canada with the Bell Mobility network (using a Bell SIM card). The connection works, but, we noticed two things:
1) The signal sometimes cuts out, as it drops off the network, and we need to power off and power on the device, and
2) The current version of Android software is 6.0, and when we try to do the Software Update, it says there are no updates available.
I have heard that because we are not connected to the AT&T network here in Toronto, it won't send the OTA update. Does anyone know a way around this? I am not against using Odin software and trying to manually install the new software, but, that would be our least preferred option.
I have tried purchasing an AT&T prepaid sim card (did not load any value on it), and it still says no update available. We jhave tried using the Smart Switch software, but it says no updates available.
If anyone else has gone through this situation before, we would love to hear your story. Any help on how to get the software update would be very much appreciated.
Thank you.