Bootloop even after flashing stock firmware (XT1550) - Moto G 2015 Q&A, Help & Troubleshooting

I got an OTA update for marshmallow. At this stage phone was locked, unrooted and not tampered with.
After updating OTA phone went into a bootloop.
'Allow OEM Unlock' is disabled from developer options before even updating OTA so bootloader can't be unlocked.
After bootloop, from bootloader using fastboot (and mfastboot also tried) I flashed "XT1550_OSPREY_RETASIA_DS_2GB_6.0.1_MPI24.107........" this marshmallow firmware using standard commands for newer Moto devies. Even after flashing firmware, still bootloop happens.
Code:
fastboot flash bootloader O:\MotoG3\Firmwares\bootloader.img
fastboot flash logo O:\MotoG3\Firmwares\logo.bin
fastboot flash boot O:\MotoG3\Firmwares\boot.img
fastboot flash recovery O:\MotoG3\Firmwares\recovery.img
fastboot flash system O:\MotoG3\Firmwares\system.img_sparsechunk.0
fastboot flash system O:\MotoG3\Firmwares\system.img_sparsechunk.1
fastboot flash system O:\MotoG3\Firmwares\system.img_sparsechunk.2
fastboot flash system O:\MotoG3\Firmwares\system.img_sparsechunk.3
fastboot flash system O:\MotoG3\Firmwares\system.img_sparsechunk.4
fastboot flash system O:\MotoG3\Firmwares\system.img_sparsechunk.5
fastboot flash system O:\MotoG3\Firmwares\system.img_sparsechunk.6
fastboot flash system O:\MotoG3\Firmwares\system.img_sparsechunk.7
fastboot flash modem O:\MotoG3\Firmwares\NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg O:\MotoG3\Firmwares\fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
pause
At this stage, phone still goes into a bootloop. Clicking on recovery from bootloader also sends phone into a bootloop so can't even access stock recovery.
Also no way to erase system as bootloader is locked.
In bootloader some details are given:
baseband- M8916_2020617.29.03.21.45R OSPREY_APAC_CUST
product- osprey xt1550 16gb p2b
cpu- msm8916
device is locked. status code 0. software status official.
How do I get the phone back in working state?
Other bootloop guides were not useful as here even after flashing stock firmware phone still goes into a bootloop. ALso no stock recovery is accessible and BL is locked

Using the guide in http://forum.xda-developers.com/2015-moto-g/general/guide-fastboot-flashing-factory-t3187750, it is suposed to work (but you can't enter in stock recovery to do a factory reset, right?).
Try one more time, and confirme you flash all the system.img_sparechunk's files (some firmware images have less, and some have more).
In the first boot, the device can take a long period of time to boot (10-15 min in some cases).
If you can boot the recovery or the system, do a factory reset.

did you get it working?

Related

Moto g errors when updating to lollipop

Hi had a moto g xt1039 on 4.4.4 yesterday finally got the official 5.0.1 update however my phone is rooted and the bootloader is unlocked. So I got the official stock from for my phone checked it and the cid number too. Followed the instructions on here to flash the rom back on. This all worked and a clean install was done. After a few apps updated the lollipop update message appeared again so downloaded and installed it however during the install it errored, restarted and once I was back on the phone dashboard it said an error occurred no changes made. The bootloader is still unlocked. Could this be the issue? If so how do you relock or what could cause the install error issue?
Many thanks
update so far while waiting for someone to help fix this current issue i have done some research on how to lock the boot loader. I found a guide on here to do so and the commands within mfastboot was as follows:
fastboot oem lock begin
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot oem lock
So i executed this and now the problem is after restarting the phone the screen is stuck on the warning boot loader unlocked screen and wont move. Te phone still can boot into boot loader and communicates with the pc.
So i re flashed the firmware with the original guide ( without the fastboot oem lock) but still stuck on the boot loader unlock screen. Do i have to input a command to unlock the boot loader again?
Need this sorting asap as its my only phone for communication and i currently don't have a functioning phone.
Many Thanks
Unlocked Bootloader is not the reason for your original issue. I have never 'relocked.'
Download the XT1039 Fastboot Firmware image here:
http://forum.xda-developers.com/showpost.php?p=61445658&postcount=654​Use mfastboot to flash the files: https://www.androidfilehost.com/?fid=23578570567719065
TIP: Do not include the follow command for your own safety: mfastboot flash motoboot motoboot.img

Hanging in bootloop after trying to install 4.4.4

Hello, I registered, hoping that somone maybe could help here.
Yesterday I wanted to get the latest 5.1 update for my moto g, running 5.0.2. Because I rooted the device amd modified some things like uninstalling system apps and replacing system apps with their updates; I wanted to flash a clean system first. I tried to find a german 5.0.2 rom and couldn't find one, so I decided the 4.4.4 version I got should do the same. So I tried to install it via fastboot. For doing this I used these fastboot commands:
Code:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
I got these three errors: version downgraded primary_gp, version downgraded for tz, version downgraded for boot.
On reboot the phone get's stuck on bootloader unlocked screen and won't boot. I can reset by long pressing power, I can also enter fastboot menu.
After searching for two hours I could find this firmware XT1032_FALCON-RETDE_5.0.2_LXB22.46-28.1_1_cid7_CFC_1FF.xml (can't post link) and tried to install, I used the same commands as above and finished without any error. But there's still the bootloop. I tried to install several times and tried also to wipe data and cache. Can anyone help or is the phone bricked forever?
Dont flash motoboot, i had this same problem when flashing motoboot
I tried it again without flashing motoboot, with the same result. I think the problem is, that I flashed it once, so I think I could only fix it by undoing the motoboot flash.
Edit: Seems like the problem is only with stock rom. I tried to install CM12 and it is running fine, except it refuses a wifi connection. If CM would run that would also be ok, but without wifi,...so I just need stock.
Meanwhile I'm using a custom rom as a workaraound.
Try on this order @piet85
logo
boot
recovery
system.img1
system.img2
system.img3
nhlos
erase midem set 1
erase modem set 2
fsg
erase user data
and cache
Mind that the commands are not written on the right way just because im lazy :-
Thank you a lot, don't get me wrong, but for the moment I'm very glad having a running system on my phone and it runs very good for a custom rom. So there is no real need to flash again. Maybe I will do so, when there are major bugs or when I have more time, but for the moment the custom rom does it's job.

bricked? please help

i received an OTA update on friday, i installed it and after it was completed it restarted and now just shows the bootup screen and restarts over and over. i could access recovery but nothing helped eg clearing catche etc so i downloaded Retail Europe (1GB) - XT1541_OSPREY_RETEU_6.0_MPI24.65-33.1_cid7 and followed theses steps
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot reboot
every step says it passed ok but when it restarts its still stuck on boot loop the only difference now is if i try to enter recovery it just restarts and again just keeps rebooting.
ive got an aftermarket screen dont know if that makes a difference as ive read apple are bricking phones that havnt been repaired by them selves.
please help im stuck for ideas now
also my bootlocker is locked and cant be unlocked.
just noticed that even though it all pass`s ok my software is staying the same and not updating, ive tried it at least 20 times and on different machines. also tried rsd lite and that also says completed but no change in software
the sotfware listed in the bootloader is, m8919_2020613.22.03.21.29r osprey_emea
and the one im tryig to update to is, m8916_2020629.41.03.21.51r osprey-reteu
bower123456 said:
also my bootlocker is locked and cant be unlocked.
just noticed that even though it all pass`s ok my software is staying the same and not updating, ive tried it at least 20 times and on different machines. also tried rsd lite and that also says completed but no change in software
the sotfware listed in the bootloader is, m8919_2020613.22.03.21.29r osprey_emea
and the one im tryig to update to is, m8916_2020629.41.03.21.51r osprey-reteu
Click to expand...
Click to collapse
Same problem with my Moto 2015 after OTA update, i tryed everything and nothing... =/ boot locked, stock recovery. My baseband M8919_2020613.22.03.21.29R osprey_emea
Tomorrow i will send my moto for Motorola.
wish i could but ive got a replacement screen so they wont touch it so looks like bin for mine
Nothing to do pretty much, same happened to me and there's no fix for that
I think the problem it's the Stock ROM we try flash, because the software version it's different.
I try flash with this ROM [XT1541_OSPREY_RETEU_6.0_MPI24.65-33.1_cid7_subsidy-DEFAULT_CFC__v2.xml], and i could flashing all files without errors, but still looping on motorola logo.
<software_version version="osprey_reteu-user 6.0 MPI24.65-33.1 1 release-keysM8916_2020629.41.03.21.51R"/>
M8919_2020613.22.03.21.29R osprey_emea - Original
if you manage to sort it please let me know

Motorola Moto G 4G (XT1040) Bootloop Problem

Hi, this is my first time making a post, ok here's the thing, a couple of days ago my phone run out of battery, when i come back to charge the phone, this just get stuck in the Motorola logo and don´t turn on, i never make nothing like root or flashing roms, the phone os was all stock Android 5.1; so i look in the internet for possible cause and i find that it was a bootloop, i try to get in to the fastboot flash mode to make a reset with the factory option but just get directly to the motorola logo and dont do nothing, so a try with the recovery option and gets in to the android system recovery <3e> and try the wipe data/factory reset but doesn´t work. I try even via computer using the minimal adb and fastboot to erase the cache and the userdata with the commands and doesn't work, still appearing the motorola logo. so i found that i have to install the original rom again but first ill have to unlock the bootloader for my device, so i did it, i unlock the bootloader and now appear <Device is UNLOCKED. Status Code: 3> and now appear the poster WARNING BOOTLOADER UNLOCKED instead of the motorola logo; then i search for the stock rom for my device and i find this one XT1040_PEREGRINE_RETBR_5.1_LPB23.13-8_cid12_CFC.xml.zip (i know that my device is peregrine because i remember saw it before in the settings but not remeber the hole name), so i make the installation with adb tools like the post say and make this commands:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
when its over i press fastboot reboot, but then appears again the WARNING BOOTLOADER UNLOCKED poster, i try to make it again, bus still appearing, i try more than 10 times, but still appearing.
sorry if the post is too large but i try to explain everything so you guys can help me because im desesperate with this, thanks.
HanSolo97 said:
Hi, this is my first time making a post, ok here's the thing, a couple of days ago my phone run out of battery, when i come back to charge the phone, this just get stuck in the Motorola logo and don´t turn on, i never make nothing like root or flashing roms, the phone os was all stock Android 5.1; so i look in the internet for possible cause and i find that it was a bootloop, i try to get in to the fastboot flash mode to make a reset with the factory option but just get directly to the motorola logo and dont do nothing, so a try with the recovery option and gets in to the android system recovery <3e> and try the wipe data/factory reset but doesn´t work. I try even via computer using the minimal adb and fastboot to erase the cache and the userdata with the commands and doesn't work, still appearing the motorola logo. so i found that i have to install the original rom again but first ill have to unlock the bootloader for my device, so i did it, i unlock the bootloader and now appear <Device is UNLOCKED. Status Code: 3> and now appear the poster WARNING BOOTLOADER UNLOCKED instead of the motorola logo; then i search for the stock rom for my device and i find this one XT1040_PEREGRINE_RETBR_5.1_LPB23.13-8_cid12_CFC.xml.zip (i know that my device is peregrine because i remember saw it before in the settings but not remeber the hole name), so i make the installation with adb tools like the post say and make this commands:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
when its over i press fastboot reboot, but then appears again the WARNING BOOTLOADER UNLOCKED poster, i try to make it again, bus still appearing, i try more than 10 times, but still appearing.
sorry if the post is too large but i try to explain everything so you guys can help me because im desesperate with this, thanks.
Click to expand...
Click to collapse
If your goal is to re-lock the bootloader: try the command: fastboot oem lock
However, I don't see that solving your problem and may compromise your ability to restore to stock. Instead check this link and follow the install directions EXACTLY:
http://forum.xda-developers.com/moto-g/4g-development/rom-stock-motorola-4g-lollipop-rom-t3142816
eg. for Canada choose: XT1040 (Note: for Rogers/Fido - confirmed)
Retail Canada 5.1 ROM (Untouched) (531mb) [Download]
i.e., you want the untouched version for your specific region.
Good luck. S

[Nexus, Bricked] After fastboot flash bootloader ~ , The phone doesn't work at all

I wanted to install custom recovery system on my phone.
So I tried fastboot with recovery image
what I did is this
1. Download recovery image
2. fastboot oem unlock
3. fastboot flash recovery recovery.img
then again it seems I got an error
the error was
Your device is corrupt. It can't be trusted and may not work properly
so I tried to reinstall OS
the step was this
1. fastboot erase boot
fastboot erase cache
fastboot erase recovery
fastboot erase system
fastboot erase userdata
fastboot oem unlock
fastboot flash bootloader ~(img file download it from google)
but suddenly it doesn't work anymore
doesn't work any button....
what should I do now..

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