I recently plugged my M9 into my computer to run the repair assistant in HTC sync... Well, for some reason the repair failed, and now my phone won't boot. I have tried running the repair numerous times since to see if it would fix itself, but to no avail. I've also cleared the cache in recovery mode, as well as factory reset from recovery mode. Still won't boot past white screen with HTC logo.
Any thoughts? I'd rather not have to send it in for repairs...
For the record, I did the repair initially in the hopes of it fixing what might be draining my battery. I've been searching frantically lately trying to figure out what is draining my battery, again, to no avail. Perhaps it was stupid to think this would help... but I also don't know how it screwed things up.
Any help is GREATLY appreciated.
It's a Verizon branded phone, no root.
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My wife and I both have non-rooted TBs which started experiencing random reboots after the OTA. We went to the store and they ordered us two new ones. They'll be here Tuesday.
Yesterday my wife's TB rebooted, and got stuck at the HTC logo. She was unable to turn it off. I did a battery pull, and again, stuck at the HTC logo. I swapped my battery since hers was low, nothing. It's dead, Jim.
We called the store and they wouldn't swap it since one is already on order. My wife is a doctor, and being without a phone until Tuesday is not an option. So I loaned her mine. (Sigh).
I tried reflashing the latest signed ruu I got from another thread. I downloaded it onto my SD card, swapped cards, and I was able to hboot and the install seemed to go fine. However, it had no effect. It still gets stuck in the same spot.
Tried factory reset, recovery, nothing. Every time I reboot I get stuck at the logo and I need to pull the battery.
Out of curiosity more than anything else, any other things I can try?
Thanks.
ZBoater said:
I tried reflashing the latest signed ruu I got from another thread. I downloaded it onto my SD card, swapped cards, and I was able to hboot and the install seemed to go fine. However, it had no effect. It still gets stuck in the same spot.
Tried factory reset, recovery, nothing. Every time I reboot I get stuck at the logo and I need to pull the battery.
Out of curiosity more than anything else, any other things I can try?
Thanks.
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Click to collapse
Unfortunately, the only thing I would've suggested would be flashing the signed ruu.
You could try reverting to the pre-OTA firmware, but I'm not sure you'll be able to use ADB if you're stuck bootlooping. Check out the "NOT FOR ROOT USERS" section.
ZBoater said:
My wife and I both have non-rooted TBs which started experiencing random reboots after the OTA. We went to the store and they ordered us two new ones. They'll be here Tuesday.
Yesterday my wife's TB rebooted, and got stuck at the HTC logo. She was unable to turn it off. I did a battery pull, and again, stuck at the HTC logo. I swapped my battery since hers was low, nothing. It's dead, Jim.
We called the store and they wouldn't swap it since one is already on order. My wife is a doctor, and being without a phone until Tuesday is not an option. So I loaned her mine. (Sigh).
I tried reflashing the latest signed ruu I got from another thread. I downloaded it onto my SD card, swapped cards, and I was able to hboot and the install seemed to go fine. However, it had no effect. It still gets stuck in the same spot.
Tried factory reset, recovery, nothing. Every time I reboot I get stuck at the logo and I need to pull the battery.
Out of curiosity more than anything else, any other things I can try?
Thanks.
Click to expand...
Click to collapse
RIP poor TB
How long did you wait for the screen to clear?
Just curious because I know usually when I do any type of update or rom change, etc, since you normally wipe the data and cache, the boot up can take quite a long time on the initial boot up.
I know some people report as long as 10 minutes or so to get past the screen. I don't think mine ever took that long, but there have been times I think it's stuck and then a minute or so later, it gets past it.
Just my two cents.
This has happened to a few people already after the update. I don't know what is in this update but HTC screwed up majorly.
Sounds a lot like what happend to mine, but mine was rooted.
See here...http://forum.xda-developers.com/showthread.php?t=1090531
LOL, I welcome the breaks when I can't find my phone for the day.
you should just leave it on the htc logo until the battery dies or until it get wayy to hot.. just to see
will9512 said:
you should just leave it on the htc logo until the battery dies or until it get wayy to hot.. just to see
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Click to collapse
What would that accomplish?
Yeah your lucky you got a guy to order your phone because I wouldn't have because even the new ones are rebooting, when you get it I would suggest postponing the update if it comes without the Mr1 update, as far as your wives phone yeah I would check out the forum uptop on going back to old software other than I have had a few people come into the store with same problem and couldn't do anything( mainly because I have no access to anything), but ship a replacement, oh and one suggestion is if you don't want your wife to borrow your phone your local store does have emergency stock Android loaners that you use until you get your replacement in, and then you just send your phone and the loaner back in the FedEx box so if you really need a phone you can do that.
Sent from my ADR6400L using Tapatalk
I believe your random reboots are due to the new radio which is tied into the OTA. If you apply the OTA again your still going to have random reboots. I ever used the newer radios and have never had a random reboot.
Hi:
I have a HTC sensation 4G. I really like the phone. However, about 3-4 months ago, my phone suddenly switched off. When I restarted my phone, it got stuck on the HTC logo and wouldn't go further and switch off. It would start again, show the white screen with the HTC logo and switch on again. It wouldn't go any further and kept doing so in a loop. I thought there could be 2 possible reasons for the same: 1.) software issue or 2.) Hardware issue. I was pretty sure it was not a software issue as I had not made any changes in the software. I took it to a HTC repair center. The repair charges they were asking were freakingly high (300$!!). I didn't get it repaired from them. However, they gave me the exact reason of the problem. They said that it was a hardware issue and often happens with the phones when battery of the phone is removed while the phone is running. If this is done multiple times, such an issue can arise. I had done it multiple times before the phone had stopped working. I then got the phone repaired from another shop paying a third of the price. He didn't give any guarantee if the phone works. But the phone started working after the repair.
Very recently though, I was using my camera and as soon as the flash came on, the flash light got stuck. The phone was, however, working. But I couldn't get the flash to switch off. So I thought of restarting my phone. The phone switched off and when it turned on, it had the same problem. It is stuck in a loop on the HTC logo screen. I think this could be a software problem. What can i do to repair it?
Another thing I want to mention is that I am unable to go even in the recovery. When I try to go in to the recovery, it switches off and shows the HTC screen again. On one occasion when I tried to go into recovery from the boot screen, it showed a message that the battery voltage is low, please change the battery immediately. So i thought it is a battery problem and I looked up on the internet to find a solution. Somewhere I read that sometimes the gold plated contact points on the battery get scratched and corrosion happens. One solution was to clean the corrosion and try again. I did but didn't work. Also, when I try to charge the phone (because the battery voltage is low), even if the phone is switched off, its starts up again automatically without pressing the power button. Then it keeps going in the loop.
I don't know what the problem exactly is. Do i need to change the battery? I am running official HTC ICS ROM. Please help me with a solution.
It will be of great help. Thank you!!
Android lover
Hi i am new here and was hoping that i get a solution to the problem that i have been trying to figure out for a few days now. I searched a lot before posting but wasnt able to find something related to this. My phone is an HTC One M7 and i was trying to update to the latest OS when the phone stopped booting into it after the update as it got stuck at the boot screen. So i waited for an hour until i decided to shut it off and when i tried restarting it, the phone stayed stuck at the HTC logo not even the ONE logo screen.
So i read a few suggestions and went into the bootloader > recovery and cleared cache and then restarted the phone as per the instruction i got afterwards. This time it kept cycling around the boot screen and black screen and so on. So i again went into bootloader and decided to *power down* the device till i was able to learn what to do next but to my surprise, the phone doesnt boot anymore into whatever there is - tried Power + Vol down, Power hold etc.
The phone charges though and is currently at 100%. So i am right now in a dilemma as whether to continue trying to fix this by myself or just send it to the service centre where they will charge around 300$ for this to get repaired while telling me that something got fried on the inside.
Thanks in advance!
This is my story that happened with my LG G2
I recently purchased a LG G2 F320L, a refurbished one, from aliexpress(I think this was the biggest mistake of all)
I got the phone, I started using it, used it for 20 minutes and just installed antutu benchmark and ran the app and started the benchmark.
Firstly, I'd like to mention that the phone just got warm, just like other phones, during the test. While the multicore performance test was going on, the phone turned off, all of a sudden (Battery was as low as 9% when I started antutu benchmark). I thought that, it was because the battery was too low to run a benchmark app and turned on the phone back and waited, it just showed me the LG logo for 5 seconds, powered off, ended up with a bootloop. :crying:
I thought that the OS or the bootloader got corrupted and stuck and also thought that I could easily fix it by flashing boot.img or the original .kdz using LG flashtool.
I connected the phone to the PC, it was charging from 9% (That means, low battery isn't the reason for this problem). I waited until it charged till 25% and tried turning the phone on again, but, the same bootloop happened again. I downloaded the .kdz file for my exact model and prepared to flash it using LG flash tool. Unfortunately, the phone came out of download mode (Whilst the flashing was going on) and started with the bootloop again. I really got scared cause the flashing was interrupted indefinitely. I didn't know what to do and I just googled how to enter factory reset mode and I finally entered factory reset mode and chose to reset the phone completely. But, it has happened for a while and continued with the same kind of beat-up (But I was able to enter the factory reset mode later on, though) I was pretty much scared at this time and I gave the phone to one of my friends. I showed him the factory reset mode that was still working, but not useful, and I tried resetting 3 to 4 times but couldn't come out of the bootloop. But, suddenly I couldn't enter factory reset mode and the bootloop became pretty much faster that before (Just showed me the LG logo for 3 seconds and rebooted with the same bootloop). Now, no factory reset mode, download mode, and no charging either.
I got to know that it was a really serious hard brick that has ever happened to one's phone!
I handed over the phone to another one of my friends and he dismantled the phone and tried something, then connected to the computer and the computer detected the phone and QHUSB mode was saying 'Searching Windows update' with a loading symbol. He just stopped it there and told me to take it to a good service center (An expert, of course), and he also told me that I was supposed to ask him, to make the QHUSB mode work.
But, after he gave me the phone back, the bootloop was still happening, just like before, but, instead of LG logo, it was showing some bluish white lines on the 2/4 on the screen.
I haven't got time to go to a service center till date, as they might cost me more than I invested on my phone.
This is really serious problem and I need to enter the QHUSB mode and I need to flash the stock firmware cleanly. Please anyone give some time to read this thread and help me out in this situation. AGAIN, I have used the phone for like, just 20 minutes when it was in a working condition.
So, I request any experts to help me out, suggest me the solutions.
Sorry for my bad English, though.
Thanks in advance.
SumanthBv said:
This is my story that happened with my LG G2
I recently purchased a LG G2 F320L, a refurbished one, from aliexpress(I think this was the biggest mistake of all)
I got the phone, I started using it, used it for 20 minutes and just installed antutu benchmark and ran the app and started the benchmark.
Firstly, I'd like to mention that the phone just got warm, just like other phones, during the test. While the multicore performance test was going on, the phone turned off, all of a sudden (Battery was as low as 9% when I started antutu benchmark). I thought that, it was because the battery was too low to run a benchmark app and turned on the phone back and waited, it just showed me the LG logo for 5 seconds, powered off, ended up with a bootloop. :crying:
I thought that the OS or the bootloader got corrupted and stuck and also thought that I could easily fix it by flashing boot.img or the original .kdz using LG flashtool.
I connected the phone to the PC, it was charging from 9% (That means, low battery isn't the reason for this problem). I waited until it charged till 25% and tried turning the phone on again, but, the same bootloop happened again. I downloaded the .kdz file for my exact model and prepared to flash it using LG flash tool. Unfortunately, the phone came out of download mode (Whilst the flashing was going on) and started with the bootloop again. I really got scared cause the flashing was interrupted indefinitely. I didn't know what to do and I just googled how to enter factory reset mode and I finally entered factory reset mode and chose to reset the phone completely. But, it has happened for a while and continued with the same kind of beat-up (But I was able to enter the factory reset mode later on, though) I was pretty much scared at this time and I gave the phone to one of my friends. I showed him the factory reset mode that was still working, but not useful, and I tried resetting 3 to 4 times but couldn't come out of the bootloop. But, suddenly I couldn't enter factory reset mode and the bootloop became pretty much faster that before (Just showed me the LG logo for 3 seconds and rebooted with the same bootloop). Now, no factory reset mode, download mode, and no charging either.
I got to know that it was a really serious hard brick that has ever happened to one's phone!
I handed over the phone to another one of my friends and he dismantled the phone and tried something, then connected to the computer and the computer detected the phone and QHUSB mode was saying 'Searching Windows update' with a loading symbol. He just stopped it there and told me to take it to a good service center (An expert, of course), and he also told me that I was supposed to ask him, to make the QHUSB mode work.
But, after he gave me the phone back, the bootloop was still happening, just like before, but, instead of LG logo, it was showing some bluish white lines on the 2/4 on the screen.
I haven't got time to go to a service center till date, as they might cost me more than I invested on my phone.
This is really serious problem and I need to enter the QHUSB mode and I need to flash the stock firmware cleanly. Please anyone give some time to read this thread and help me out in this situation. AGAIN, I have used the phone for like, just 20 minutes when it was in a working condition.
So, I request any experts to help me out, suggest me the solutions.
Sorry for my bad English, though.
Thanks in advance.
Click to expand...
Click to collapse
Hi,
Try looking here:
http://forum.xda-developers.com/showthread.php?t=2475045
and maybe posting your question in there
Good luck!
My phone is stuck at the T-Mobile screen randomly. I've had my phone rooted for about a week and I restarted it today and It just got stuck there. All the research I've done just seems to me having to factory reset it, the thing is, I need the pictures off it. Is there any data extracting software that support the S6? (Dr. Fone doesn't). I really need help, thanks.