So I got my Moto G about 5 months ago and the microphone picked up everything fine, but as of recently if I try and take a video or use any other application that requires a microphone to pick up sound, I wont hear anything after I play it back even if I put the volume on max. Calling someone works fine because they can hear me still, but if im not using the phone, it doesnt work as in you hear no sound at all. Can someone please tell me how to fix this problem?
My advice is to ask the Moto Support on Twitter, yes I know that here you can, but give a try
I had an issue similar to this - the microphone didn't pick up anything, speaker did work. Don't know if it's related but the Facebook app had permission to use the microphone - i went into settings and disabled that permission and then tested the mic, it started working...
Sent from my Nexus 5X
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Hi all,
I am from Australia and got a sony z3 the weekend and so far it has been great but I am having an issue when talking to people over viber/skype. When using video chat or loud speaker the other person can hear themselves back quit loudly like it is an echo. Even if i put the headphones in on my phone they can still hear themselves back but it isn't as loud.
If I switch to my old samsung s3 it has no problems I am using the same wifi etc same location and calling the same people.
There doesn't seem to be much of a issue when calling normal and using the loud speaker. Just with apps like viber/skype.
Does anyone else have this issue at all? Or can anyone test video/using loud speaker on Viber and letting me know if they have the same issue or is my phone possibly faulty?
Thanks Matt
Try a reboot.
Or try another app. It's possible Viber/Skype doesn't use noise cancellation. You could always use a headset or BT speaker (set it further away from the phone). If that all fails, there's a Mic Sensitivity setting under Settings -> Sound -> Audio Settings.
Thanks for the reply,
I have tried rebooting and it didnt help. I have also tried using headphones and while it made it a bit quieter they still had the same problem.
I will have a go at messing with the sound settings, thanks.
I think i am just going to take it back and see if it is just my phone with the issue or all z3's
Is anyone able to test on the z3 and video call someone on viber and let me know if they have the same issue?
Thanks,
Matt
Please post questions in the questions and answer section
Thread moved
I have a Galaxy S5 Active and have recently started having a problem. Occasionally when I dial a number, no sound will be output even though the phone is making the call, and the timer at the top corner counts as if the call is working. I'd say it does this about 1 out of 5 calls, I have to hang up and call back and it will work fine. I am not positive, but I think this may have started with the recent 4.4.4 update. I really dont want to restore my phone if not necessary.. anybody heard of this issue?
cohokiller673 said:
I have a Galaxy S5 Active and have recently started having a problem. Occasionally when I dial a number, no sound will be output even though the phone is making the call, and the timer at the top corner counts as if the call is working. I'd say it does this about 1 out of 5 calls, I have to hang up and call back and it will work fine. I am not positive, but I think this may have started with the recent 4.4.4 update. I really dont want to restore my phone if not necessary.. anybody heard of this issue?
Click to expand...
Click to collapse
Maybe it's the front ear speaker issue or network connectivity problem.
Next time you get this problem, see if the loudspeaker option helps to find if the front ear speaker is damaged
GokulNC said:
Maybe it's the front ear speaker issue or network connectivity problem.
Next time you get this problem, see if the loudspeaker option helps to find if the front ear speaker is damaged
Click to expand...
Click to collapse
I have tried this and there is still no sound even in loud speaker mode. I have also verified that other caller cannot hear me also
I think this issue is with Google play services... Try to search on xda or Google about it. I had read somewhere about it
Tried clearing cache of google play services like suggested in another thread.. but it didnt help
I should also mention that the problem only occurs when I am the one making the call, never when I receive a call
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cohokiller673 said:
Tried clearing cache of google play services like suggested in another thread.. but it didnt help
Click to expand...
Click to collapse
If you have root then try to disable google play services and other Google apps. And check if problem occurs in 2-3 days.
Hi, I've got some kind of problem with my Mi4c microphone. During calls no one can hear me if I don't use the loudspeaker option, and when I try to record something it's really quiet. I've tried stock ROM, cyanogenmod 12.1 and 13.1. Does anyone know what may be causing it? And what's the fix? Thanks in advance.
same problem
I have same problem to, i've try to change microphone with other, but it still same..
Please help thus isue...
Same problem with me. My partner couldn't hear my voice when we made video call with facebook, hangout, duo etc. But using line working normally
Same problem here. It started after updating CM 13.1 TS to version 20161007.
It looks like other phones are having the same problem, so I guess it's not an mi4c specific issue... As for Skype, 7.00.0.655 works. See https://community.skype.com/t5/Android/Microphone-not-working-android/td-p/4417354/page/4
Extremely low microphone volume when doing Skype Echo call test on stock MIUI8, but works normally when calling somebody. Weird.
Hello everyone, two days ago, when trying to send a WhatsApp audio, I discovered that the person I sent the audio to could not hear it, and neither could I. I tried several times and I ended up calling that person. The other person could hear me just fine, so I thought it was WhatsApp error, still, I went into Settings > About Phone > Diagnostics > Test > Microphone. The microphone did not work, and it recorded kind a sound that was very similar to the one that TVs make when they can't connect to a channel, when you see the black and white flashing screen and you hear that annoying sound. I restarted it, tried sending a few audios to my sister and it worked fine. I tested it again and it worked. Today I sent another audio and again, the mic did not record anything, and when I played it, it sounded the same. Restarted it again, did the test five times, the first two it worked, and the other three it didn't. I'm pretty sure it's a software problem but I want to know if I can fix this anyway before the 7.0 release, in which I hope this will be fixed, along with the other problems I'm having with my Z5, like some headphones won't work and I have to use the app SoundAbout to force the sound to play through the heaphones and the flashlight problem, where it hides the icon that is used to toggle it in Quick Settings. I changed my iPhone 6 for the XPERIA Z5 since I was an Android user before and the iPhone just wasn't for me. I got the Z5 because I thought it was the best combination between pure stock android and good pre-installed Sony apps. I'm really having a hard time with this phone and I'm planning on going back to iPhone. I don't want to, but I will if I can't get these problems fixed.
Please help
Iv got the same problem on my z5 compact. Googling the issue has led me to believe it's a software issue. The problem is apparently solved by disabling Google voice feature from "any screen" but that option is already disabled for me.
Does anyone have a fix for this issue, please.
Hi, recently baught Xiaomi Mi Pad 4 plus with original ROM as is. It is awesome. But there is a very strange issue with it. After installing apps all those for communication between people like viber, skype, messenger etc. are working fine. But when I started to use native camera app for some time it is working good and can record video with sound but at some later point (don't know why and how), it can't record video with sound anymore. After reset factory settings to start over, camera again can record video with sound. I also experiment after installing each app related to the use of microphone if it make mic not working but this is not the case. Well after many tries to identify the problem I downloaded an app for recording only audio. It is called voice recorder. And surprisingly for me it turned microphone on and after using it, it enables the mic and then immediately after that I can record video with sound from the native camera app. It seems come flag identifying the mic is enabled is turned on and off in defferent conditions. So how can I solve this problem? Tried to use feedback from the tablet but it is not working for some reason, when I hit send button to report this issue it gives some error on chinese which I can't understand. Thank you