[Q] Echoing when talking on Viber/Skype? - Xperia Z3 Q&A, Help & Troubleshooting

Hi all,
I am from Australia and got a sony z3 the weekend and so far it has been great but I am having an issue when talking to people over viber/skype. When using video chat or loud speaker the other person can hear themselves back quit loudly like it is an echo. Even if i put the headphones in on my phone they can still hear themselves back but it isn't as loud.
If I switch to my old samsung s3 it has no problems I am using the same wifi etc same location and calling the same people.
There doesn't seem to be much of a issue when calling normal and using the loud speaker. Just with apps like viber/skype.
Does anyone else have this issue at all? Or can anyone test video/using loud speaker on Viber and letting me know if they have the same issue or is my phone possibly faulty?
Thanks Matt

Try a reboot.
Or try another app. It's possible Viber/Skype doesn't use noise cancellation. You could always use a headset or BT speaker (set it further away from the phone). If that all fails, there's a Mic Sensitivity setting under Settings -> Sound -> Audio Settings.

Thanks for the reply,
I have tried rebooting and it didnt help. I have also tried using headphones and while it made it a bit quieter they still had the same problem.
I will have a go at messing with the sound settings, thanks.
I think i am just going to take it back and see if it is just my phone with the issue or all z3's
Is anyone able to test on the z3 and video call someone on viber and let me know if they have the same issue?
Thanks,
Matt

Please post questions in the questions and answer section
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aagha said:
Is there a way of verifying if it's a hardware issue?
Click to expand...
Click to collapse
i guess i could flash kitkat again? but the thing is that switching it to speaker allows my mic to work also. so its a software thing i think. Not sure how to test the earpiece speaker however.
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Click to expand...
Click to collapse
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Nameless_Narrator said:
Hi, everyone. I have Lenovo K900 Android version: 4.2.1. Recently I changed the battery since then my mic hasn't been working during phone calls, both regular calls and on WhatsApp...
Click to expand...
Click to collapse
I don't have this device but, your best bet is to post this question within the following thread that's specific to your device.
https://forum.xda-developers.com/showthread.php?t=2256075
Good Luck!
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