S6+ Dropped & Power Button Broken - Galaxy S6 Q&A, Help & Troubleshooting

I'm wondering if some kind person can give me the correct advice please. I thought, I'll turn to the clever guys at XDA to see if they can help?
My girlfriend dropped her S6+ tonight I know! lol......anyway
It was fortunate as to not fall on screen or anything else, but unfortunate to fall directly on the side power on/off button, so I guess it may as well have? The button has been crushed into the unit and no longer functions, although phone is working perfectly regardless. The mashed button does nothing.
What are my options?
It is on contract and we do have insurance, but if there is an easier method (like replacing said button) then I would be willing to undertake the task.
Much appreciated guys.

Youtube has several DIY videos for replacing the power button. Just search "Galaxy S6 power button"

Related

[Q] Power button hard to press

Hi,
My transformer has the power button which is terribly hard to press.
I was hoping it would have turned softer after some usage, but 1 month after, the power button is has hard to press as the first day.
Is that normal?
I' like to avoid RMA the tablet: it is perfect ( no light bleeds...)
Thanks for your suggestions
I just found this app https://market.android.com/details?id=cz.destil.fixbrokenpb to replace power button with volume for switch on... It will limit power button usage to the strict minimum (unfortunately I cannot totally switch off or reboot with it).
It will allow waiting before rma the device, hoping asus assistance getting more expertise in operating on such devices
wis38 said:
Hi,
My transformer has the power button which is terribly hard to press.
I was hoping it would have turned softer after some usage, but 1 month after, the power button is has hard to press as the first day.
Is that normal?
I' like to avoid RMA the tablet: it is perfect ( no light bleeds...)
Thanks for your suggestions
Click to expand...
Click to collapse
If it feels like it's alot of trouble then it's probably broken. - If you're within a retailers return policy then act on it ASAP.
Otherwise, do a RMA because that's not normal and app should not be required to simply ignore the matter. Cross your fingers you get a newer hardware version during the RMA process
I think you already know the answer but want someone reconfirm what you should do so I'm suggesting that you do an RMA because you shouldn't settle for less.
Thanks.
Unfortunately I'm out the 30 day policy, but I'll try asking Amazon anyway (never knows).
Otherwise I'll go for an rma.
BTW, does anyone knows how much time takes for an rma in France?
wis38 said:
Thanks.
Unfortunately I'm out the 30 day policy, but I'll try asking Amazon anyway (never knows).
Otherwise I'll go for an rma.
BTW, does anyone knows how much time takes for an rma in France?
Click to expand...
Click to collapse
When I modded my tablet I noticed the button can *easily* get mis-aligned. It is a simple plastic cap with trim edge. If you push it at an angle (e.g. sideways) it can slip a little sideways resulting in this problem. It also has a slot in the center (behind button) to align, if yours has been bad since day 1 it might have slipped out of the slot, too.
When I re-assembled my tablet I put the side with buttons together first after carefully realigning and my buttons worked great.
I think this can be a common issue. If I was you, I would try using a pencil eraser to grip the button and slide back into position. It can be easily fixed by someone with skills & tools to disassemble and reassemble the tablet.
Whatever choices you make.... good luck
Bob Smith42 said:
When I modded my tablet I noticed the button can *easily* get mis-aligned. It is a simple plastic cap with trim edge. If you push it at an angle (e.g. sideways) it can slip a little sideways resulting in this problem. It also has a slot in the center (behind button) to align, if yours has been bad since day 1 it might have slipped out of the slot, too.
When I re-assembled my tablet I put the side with buttons together first after carefully realigning and my buttons worked great.
I think this can be a common issue. If I was you, I would try using a pencil eraser to grip the button and slide back into position. It can be easily fixed by someone with skills & tools to disassemble and reassemble the tablet.
Whatever choices you make.... good luck
Click to expand...
Click to collapse
My power button has a strange behavior: whem i push it, i clearly hear the click (not as loud as the volume one, but button here is smaller and finger is all over the button), but nothing happens.
Tablet is covered by warranty, so i'll avoid opening it: let me try the chance with Amazon, then the standard procedure with Asus.
It's just a pity: no light bleeds, no speaker problem, mic working, display perfect, just fixed the flash perfs...
I do hope rma will not break anything.
This is why I love Amazon
I wrote to Amazon this morning and... SURPRISE!
They replied they apologize for my problem, and an order is underway for a new tablet with shipping for tomorrow morning
Then I've the postage paid for returning the defective unit within 30 days...
This is why I buy almost everything from Amazon
Great service!
Yes, I also had the power button stop working. And, to make matters even better, I got into CWM (or CMW or whatever) to tried to put stock OS back on and got STUCK there. No power buttton, no ability in CWM to go to Backup menu to reflash stock, and no ability to reboot from the main menu!
The power button is cheap, cheap, cheap; you may have trouble getting it fixed if you've rooted (because rooting kills the warranty) and can't reflash stock.
Very disappointed with ASUS on this issue.

G2 Power button (cap)

Hi all. This is not exactly an accessory, I apologize. I need a power button plastic cap for the G2. If anybody has a battered housing that they may have replaced or help me in any way I would really appreciate.
I bought this phone on ebay w/o the power button cap and I never checked to see that they are really so hard to find, other than buying a whole new housing for as much as I paid for the phone....
I used the guides here and I rooted/s-off it. I tried CM7, I liked it but the WiFi was low. I changed to sense. Much better for wifi, thank you for letting me have it but I would really like to turn it off once in a while.
Thank you
I recommend using a button remapper to remap the focus on the camera button to power. Assuming you dont need the camera button of course.
Thanks. Thought of it, I will probably do that as I do not have any luck with that button.

[Q] replacement power switch where to get one!

My Power switch went out on My captivate. I pulled it apart ohmed the switch reads 5 ohms not pressed 1 ohm pressed. I desoldered it from the board but I have looked everywhere for a replacement but can't find one.
I fond one here
http://www.globaldirectparts.com/Samsung-Galaxy-S-Captivate-SGH-i897-Power-Button-p/smsng6086105.htm
but it is members only.
can anyone help?
connexion2005 is a member on here the does a lot of work on different phones. His website is mobiletechvideos.com. not sure if he has a power button but he may know where to look to get one.
Ill try him thanks for the idea!
I just remapped mine to the down volume button and it was free to do..
Yeah mobiletechivdeos really helped me out when mine broke, I jigged and sent it to AT&T, but I recall him saying he had power buttons lying around. Don't quote me on that though.
I have power buttons and I install them...

[SOLVED]Jelly Bean update broke power button?

Hi,
I recently received the OTA update for Jelly Bean, and I upgraded with no problems. However, now, my power button is only working when it wants to. If press it a bunch of times, it might turn on if I'm lucky, but most of the time it doesn't work. Right now, the only way for me to activate my screen is by connecting the charger, or asking someone to call me. The only way to turn off the screen is to wait for it to turn off! As you can imagine, I am quite PO'ed by this problem.
Has anyone run into a similar situation? It seems like a software issue to me because before the update, the button was working perfectly. Everything is stock, by the way. I was on CM9 before the update, but I flashed to stock ICS so that I could install the OTA update. I don't have the clockworkmod recovery anymore either.
Please help!
UPDATE:
I did a little hack to fix it, at least temporarily. Not sure how long it will last now, but at least it didn't cost me any $$$.
quoting myself from below:
I couldn't figure out how to root my phone without a power button because I'm a lazy guy and a work-around just isn't worth the trouble imo. So, instead, I decided to just open it up and see if I could fix it....and I did
First things first though:
I AM NOT RESPONSIBLE FOR ANY DAMAGES TO YOUR PHONE THAT MAY ARISE FROM THIS METHOD!
It's not a permanent fix, more like a hack, but a hack is better than a work-around any day. What I did was find the button on the motherboard, and then 'pinch' it with a small pair of pliers. My original fear was that the problem lied elsewhere on the phone because the actual button seemed to be clicking properly, but it's pretty much impossible to figure out what else the button is connected to and fix it. Luckily, pinching it made it work! I guess that the clicking mechanism isn't the same thing as what makes the contact in the button. If you are going to try pinching it, try not to pinch too hard. I did it a little too hard, and now the button doesn't come out as much as it used to, so it doesn't feel as good as the volume buttons. I'm pretty sure you just need to squeeze it enough so that it gets squished enough to make contact when you press it. Squeezing too much could almost definitely result in destroyed button.
So if anyone has the problem on their phone, and doesn't feel like paying a bunch of money and waiting a long time for it to be fixed, you can try this method to fix it (probably temporarily). Only problem, I guess, would be that you'd have to be more careful with how you treat the power button from now on. If you are good with a soldering iron and working with tiny components, you can probably find a new button on the internet and replace it yourself.
Click to expand...
Click to collapse
Sounds like infamous broken power button, which our phones suffer from.
Check this for a workaround.
Happened to me too. I tried to comfort myself into thinking it was a software problem. If your bootloader is unlocked and you're rooted, boot into recovery using Quick Boot and try to flash another rom and see if it solves anything. But I'm not hopeful. Most likely your power button just decided to give way.
https://play.google.com/store/apps/details?id=com.siriusapplications.quickboot
For now, if you set the lock screen to 'none' you can turn the phone on if you press the volume buttons.
If you're using a custom rom, I'm sure there's a option to wake the device using volume button under the display settings.
If you're using cm10, you can add the sleep button to the power widgets.
Sent from my Nexus 7 using xda app-developers app
Thanks for the reply guys. That's what I love about this forum: someone always has an answer to everything.
If the button actually broke I'm going to be very disappointed since I was trying to sell it to get a galaxy nexus. Horrible timing. :crying:
I Just found something weird. When I pull the battery, I can't power on the device with the power button, but if I connect the charger, then the button works. That is, it will power on when I press the button, not automatically when I connect the cable. Yes, the cable shows the charging icon, but it doesn't boot until I press the power button.
I still haven't flashed back to ICS to see if that fixed anything, but I'll post an update when I do.
I couldn't figure out how to root my phone without a power button because I'm a lazy guy and a work-around just isn't worth the trouble imo. So, instead, I decided to just open it up and see if I could fix it....and I did
First things first though:
I AM NOT RESPONSIBLE FOR ANY DAMAGES TO YOUR PHONE THAT MAY ARISE FROM THIS METHOD!
It's not a permanent fix, more like a hack, but a hack is better than a work-around any day. What I did was find the button on the motherboard, and then 'pinch' it with a small pair of pliers. My original fear was that the problem lied elsewhere on the phone because the actual button seemed to be clicking properly, but it's pretty much impossible to figure out what else the button is connected to and fix it. Luckily, pinching it made it work! I guess that the clicking mechanism isn't the same thing as what makes the contact in the button. If you are going to try pinching it, try not to pinch too hard. I did it a little too hard, and now the button doesn't come out as much as it used to, so it doesn't feel as good as the volume buttons. I'm pretty sure you just need to squeeze it enough so that it gets squished enough to make contact when you press it. Squeezing too much could almost definitely result in destroyed button.
So if anyone has the problem on their phone, and doesn't feel like paying a bunch of money and waiting a long time for it to be fixed, you can try this method to fix it (probably temporarily). Only problem, I guess, would be that you'd have to be more careful with how you treat the power button from now on. If you are good with a soldering iron and working with tiny components, you can probably find a new button on the internet and replace it yourself.
hopefully samsung issues a patch or something, this is just sad. after I did the OTA my power button also S#1T the bed. thanks to all the people who came up with the suggestions above...

Sending Out An S.O.S for my Bricked Infuse

n I had my infuse in my pocket and when I pulled it out it shut down on me, and ever since then all it does is reboot all the time. When I pull out the battery and put it back in, then phone just turns on by it self. When I try to charge it it shuts off then turns back on with the charging symbol and it does it over and over. I cant put put it and download mode and I can't put it into flash mode either. I brought it too two places to get it fixed and one person says the board is fried and the other tells me that it's bricked and he can't fix it..
http://forum.xda-developers.com/showthread.php?t=1872444
He people you took it to are terrible repair people...its just a bad power button...like the actual inner button (not the part you can see) is stuck down
Some one haduck by rapidly pressing the power button to get it unstuck
Another guy took his phone apart and sprayed the power button with compressed air to remove dust and other things that may be getting it stuck
And another guy replaced his with one from a different infuse
And another guy sent his in to some repair shop for I think $50 to get it fixed
Sent from my HTC PH39100 using Tapatalk 2
mg2195 said:
He people you took it to are terrible repair people...its just a bad power button...like the actual inner button (not the part you can see) is stuck down
Some one haduck by rapidly pressing the power button to get it unstuck
Another guy took his phone apart and sprayed the power button with compressed air to remove dust and other things that may be getting it stuck
And another guy replaced his with one from a different infuse
And another guy sent his in to some repair shop for I think $50 to get it fixed
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
\
Thank you guys, I'm gonna go and pick it up right now and check it out I will keep you guys posted ..
So, I got my phone back and I took it apart myself. I tried blowing out the phone with a dust remover spray and pressing the button to un-stick it and nothing happened. So I think it might be the actual button that is connect to the board on the phone. I don't know who to bring it too down here, cause it seems that everyone is afraid to change it for me. So I guess my Infuse is no longer in service and I'll be looking for another phone
Update, so it is the power button, I had booting up, but then it started to boot loop again. I just need to get the button replaced.
jazenf said:
So, I got my phone back and I took it apart myself. I tried blowing out the phone with a dust remover spray and pressing the button to un-stick it and nothing happened. So I think it might be the actual button that is connect to the board on the phone. I don't know who to bring it too down here, cause it seems that everyone is afraid to change it for me. So I guess my Infuse is no longer in service and I'll be looking for another phone
Update, so it is the power button, I had booting up, but then it started to boot loop again. I just need to get the button replaced.
Click to expand...
Click to collapse
Check out link in op of this thread $30.00 plus shipping.
http://forum.xda-developers.com/showthread.php?t=1756467
Good work by mg to recgonize the symptoms.
Not relevant to op, but something for everyone to consider: using a software tool to turn off your screen instead of power button.
If you put an icon on your homescreen to turn the display off (without pressing the power button), you save up to 50% of the cycles on your power button (or somewhat less if you tend to let the screen timeout instead of turning it off).
It can easily be done with tasker. The tasker command is called "System Lock" (sounds ominous, but just turns off the screen). I have that on my home screen, just above the home button. That makes it an easy two press maneuver to turn of the screen.
It looks like there are some free Apps on the market that do the same thing. Here's one (I haven't tried this one myself, just posting for info)
https://play.google.com/store/apps/details?id=com.seltzer.screen_off_widget&hl=en
electricpete1 said:
Good work by mg to recgonize the symptoms.
Not relevant to op, but something for everyone to consider: using a software tool to turn off your screen instead of power button.
If you put an icon on your homescreen to turn the display off (without pressing the power button), you save up to 50% of the cycles on your power button (or somewhat less if you tend to let the screen timeout instead of turning it off).
It can easily be done with tasker. The tasker command is called "System Lock" (sounds ominous, but just turns off the screen). I have that on my home screen, just above the home button. That makes it an easy two press maneuver to turn of the screen.
It looks like there are some free Apps on the market that do the same thing. Here's one (I haven't tried this one myself, just posting for info)
https://play.google.com/store/apps/details?id=com.seltzer.screen_off_widget&hl=en
Click to expand...
Click to collapse
Here is one that is recommended often, I haven't used it though.
https://play.google.com/store/apps/details?id=com.smart.swkey
Hey guys, I fixed my infuse.
I took that bad boy apart and cleaned out the power button now its working like brand new . Thank you for all you help and happy flashing .
*Fi Mi JellyBean Gone Paro*

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