[URGENT HELP] 2G/No signal on my Nexus 5 - Nexus 5 Q&A, Help & Troubleshooting

Hey guys,
So my Nexus 5 stopped working the other day, and I sent it for repairs. It's come back now and I got a new SIM. Airtel 4G here in New Delhi, India. The problem is, it will only show me a 2G connection/no signal at times. I don't know what to do. The SIM works in other phones perfectly well. I've tried going to *#*#4636#*#* and changing to WCDMA only. Doesn't work. What is the alternative solution guys?
The phone was bough in the USA but before it got repaired, 3G worked flawlessly. So at least that should work, if not 4G.
Thanks,
Crazysah

No one has had this problem? Or no one knows a solution?

Hi, Airtel as I see operate in 2G (GSM, EDGE), 3G (HSPA+) and 4G (TD-LTE band 40). But Nexus 5 (USA model) D820 doesn't support TD-LTE (band 40), so for sure you can't connect to 4G. But 2G and 3G should be ok. You can reset network settings and check again.

kraseto said:
Hi, Airtel as I see operate in 2G (GSM, EDGE), 3G (HSPA+) and 4G (TD-LTE band 40). But Nexus 5 (USA model) D820 doesn't support TD-LTE (band 40), so for sure you can't connect to 4G. But 2G and 3G should be ok. You can reset network settings and check again.
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Yes. 3G should work at least. But it isn't and that's the problem. Before repairing it, it used to work with my mom's Vodafone 3G connection. What's the solution here?

Can you try to restart and after that change to "GSM auto (PRL)" from *#*#4636#*#* menu? Are you tested other device with this SIM in the same location ?

kraseto said:
Can you try to restart and after that change to "GSM auto (PRL)" from *#*#4636#*#* menu? Are you tested other device with this SIM in the same location ?
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Click to collapse
Tried that. With no luck. I changed it to GSM auto (PRL) and stayed on that menu. Still showing E with full signal strength.

Any idea guys?

Nobody at all has any solution to this?

i had this problem on my d821 eu version in algeria same problem as you sometimes i got 3g but no lte :/ it got boring so i sold it tried every rom on every android version official and unofficial diffrent radios and basebands it just doesnt work you should say goodbye to it sorry

Related

[Q] Not able to connect to data network

I bought a Nexus 5 from the US and am using it in India on a vodafone carrier. 2g calls work fine.
3g data does not. When i turn data on, it turns to H - > 3g -> and no signal and the cycle continues. I have tried replacing the sim twice to no avail. Is this a modem problem ? Should I flash to a different one ?
kahdusa said:
I bought a Nexus 5 from the US and am using it in India on a vodafone carrier. 2g calls work fine.
3g data does not. When i turn data on, it turns to H - > 3g -> and no signal and the cycle continues. I have tried replacing the sim twice to no avail. Is this a modem problem ? Should I flash to a different one ?
Click to expand...
Click to collapse
Hmm. Sounds strange. You running any custom software? Have Preferred Network Type on the best selection for your network? Have the correct APNs? Those are usually the main culprits of issues like this.
My nexus kept changing between H and 3g and I couldn't figure out why. Eventually the reason behind it was my preferred network type got changed to 3g instead of LTE. So I would check that first.
Sent from my Nexus 5 using xda premium
So the radio is crashing?
How about doing a *#*#4636#*#* and then selecting menu (3 dots) and do radio selection and then choose EURO frequencies and see if that helps?
Looks like I might have a solution for this, which I will try later in the day. This is definitely an issue with the carrier and not with the phone itself. The carriers themselves do not support the phone, hence you would need to get your sim card activated on a known good phone and then once its activated, use it on the nexus 5. I will confirm this tonight.
kahdusa said:
I bought a Nexus 5 from the US and am using it in India on a vodafone carrier. 2g calls work fine.
3g data does not. When i turn data on, it turns to H - > 3g -> and no signal and the cycle continues. I have tried replacing the sim twice to no avail. Is this a modem problem ? Should I flash to a different one ?
Click to expand...
Click to collapse
The US version has different radio bands than the international version. That could be why you are having issues.
North America (D820) model:
GSM: 850/900/1800/1900 MHz
CDMA: Band Class: 0/1/10
WCDMA: Bands: 1/2/4/5/6/8/19
LTE: Bands: 1/2/4/5/17/19/25/26/41
Rest of World (D821) model:
GSM: 850/900/1800/1900 MHz
WCDMA: Bands: 1/2/4/5/6/8
LTE: Bands: 1/3/5/7/8/20
Pain-N-Panic said:
My nexus kept changing between H and 3g and I couldn't figure out why. Eventually the reason behind it was my preferred network type got changed to 3g instead of LTE. So I would check that first.
Sent from my Nexus 5 using xda premium
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Click to collapse
That switching is intended. The phone idles on UMTS and when data is called it switches to HSPA as indicated by the icons. It's not supported in all T-Mobile markets, but it is on mine and presumably yours.
kahdusa said:
Looks like I might have a solution for this, which I will try later in the day. This is definitely an issue with the carrier and not with the phone itself. The carriers themselves do not support the phone, hence you would need to get your sim card activated on a known good phone and then once its activated, use it on the nexus 5. I will confirm this tonight.
Click to expand...
Click to collapse
Please PM me if the issue is resolved.

Strange network problem

I'm from india.
Im using BSNL carrier on nexus 5. I have kinda strange problem on my phone. When i select only 2G mode i am not getting any signal.but if i change it to 3G or LTE im getting 3g signal. But in some areas in city 3G not available only 2G is available but im not getting 2G signal. I changed carrier to IDEA and VODAFONE still facing same problem.2G not working only 3g.
But in airtel and reliance 2G working ok.
For solution i have flashed new rom but not working also flashed RADIO files provided in xda forum but still same problem.
If u have any idea what to do please tell me.im about to swith my carrier due to this..
Thank you.

GSM problem!

Hey Guys! please help me out!
My oneplus one has a issue for a long time. I live in Turkey and using a network provider named "Avea". With di.3.0 alpha baseband I get no reception no matter what I do, however its like a bug. my sim service trying to reconnect every 5 seconds like in loop.
The issue is: In my country we still have 3G not LTE. and still in many areas beacuse of our networks are so not strong our phones got Edge signal. The problem on my opo is I only have 3G, my 2G band is lost. My GSM band is lost too. If choose another prefered network type instead of 3G my network is lost.
I guess this loss of bands on my phone, DI3.0 baseband modem is not working too. How can I bring back my 2G and GSM bands ?

[Q] No 3G/4G signal on H60-L11

This phone was bought on jd.com, on China. I received it last week.
So, for some reason, only 2G (EDGE) works, even with auto 2G/3G/4G activated. I've already tried changing APNs, factory resetting, calling my provider, and nothing. Only 2G. Also, for some reason, everytime I restart the phone the mobile data resets and goes to 2G only. There's also always a 2G symbol over my signal indicator, never changing to anything or even disappearing, on wlan or when with no connection.
It is updated to EMUI 3.0.
Is there something about 3G or 4G lock about this phone?
Thank you.
mhnjqm said:
This phone was bought on jd.com, on China. I received it last week.
So, for some reason, only 2G (EDGE) works, even with auto 2G/3G/4G activated. I've already tried changing APNs, factory resetting, calling my provider, and nothing. Only 2G. Also, for some reason, everytime I restart the phone the mobile data resets and goes to 2G only. There's also always a 2G symbol over my signal indicator, never changing to anything or even disappearing, on wlan or when with no connection.
It is updated to EMUI 3.0.
Is there something about 3G or 4G lock about this phone?
Thank you.
Click to expand...
Click to collapse
In which country are you trying to use it? If you are in europe you should have buy the wcdma versions which are h60-l02 and h60-l12.
nothingman1976 said:
In which country are you trying to use it? If you are in europe you should have buy the wcdma versions which are h60-l02 and h60-l12.
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Click to collapse
Brazil.
I found this table (link below). Mine would be Telefónica.
goo.gl/QexuGm
I have the same isue with honor 6 h60-l01 . The phone specification say LTE band 38(2600), 39(1900), 40(2300) - H60-L01 which is the band from rcs-rds Romania. What is the problem.

Enable 3G UMTS HSDPA

Is there anyway to enable UMTS 3G on this version of phone. I have used the hidden LG app and selected auto select GSM/WCMDA/LTE but I cannot get any 3G service. All I get is 4G/4GLTE or EDGE and nothing else.
2G service will be stopping soon here and I won't be able to use the phone when in EDGE mode when that happens.
I am on Vodafone in AU and live in poor service 4G area but good service 3G when I used my old Note3. I have also tried a Telstra 4G SIM and the same happens.
Looking at spec for this phone it is radio supported for 2G/3G and 4G but I suspect AT&T may have locked out 3G service.
I cannot find a non AT&T ROM anywhere so I suspect I am stuck with AT&T for the moment which I suspect this may fix the issue. But any help would be appreciated.
yaoihost said:
Is there anyway to enable UMTS 3G on this version of phone. I have used the hidden LG app and selected auto select GSM/WCMDA/LTE but I cannot get any 3G service. All I get is 4G/4GLTE or EDGE and nothing else.
2G service will be stopping soon here and I won't be able to use the phone when in EDGE mode when that happens.
I am on Vodafone in AU and live in poor service 4G area but good service 3G when I used my old Note3. I have also tried a Telstra 4G SIM and the same happens.
Looking at spec for this phone it is radio supported for 2G/3G and 4G but I suspect AT&T may have locked out 3G service.
I cannot find a non AT&T ROM anywhere so I suspect I am stuck with AT&T for the moment which I suspect this may fix the issue. But any help would be appreciated.
Click to expand...
Click to collapse
Strange, because using the same app I'm able to change the network mode from 2G to 3G with ease. And it works well.
Phone is OK
OK the AT&T V10 has no 900Mhz support but has 850Mhz support and 2100Mhz support
After many contacts with Vodafone AU, I found someone that knows their stuff. They tell me coastal areas have 2100Mhz and inland where I am is 900Mhz, so problem not solved but understood. But if I have a Telstra AU SIM they support 850Mhz which this model has.

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