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360 cam promo

I just finished registering for my free battery and cradle, then I found out I was eligible for the 360 cam promo. My flyer I got from the t mobile store on my day of purchase said that deal expired on the 15th of april and I bought mine in the 16th. LGs website says you have until the 24th of April to purchase a G5 and and get the 360 cam.
So for anyone that recently purchased the phone from t-mobile, you still have a chance for the battery and the camera promo
Sent from my LG-H830 using Tapatalk

Any links?

frnhalo said:
Any links?
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http://www.lg.com/us/mobile-phones/g5/promo/carrier-selector

Thanks, sucks that's it's only for T-Mobile though.

pre-ordered mine so didn't have this issue but thanks for sharing the info!

Has anyone received an email confirmation? My wife received one for the battery and cradle, but I don't think it's shipped yet.

They send you an email after it ships

Wasn't able to get to the store in time on Sunday night.
T-Mobile.com should count as a "participating T-Mobile store", right?
The G5 is on backorder from T-Mobile, it could be up to a week before they ship. Hope I still qualify for all of the promos!

dinggus said:
Has anyone received an email confirmation? My wife received one for the battery and cradle, but I don't think it's shipped yet.
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I have a confirmation that my 360 Cam Submission was approved on April 6, but no shipping date yet. The approval said "up to 6 weeks"....

vansmack said:
I have a confirmation that my 360 Cam Submission was approved on April 6, but no shipping date yet. The approval said "up to 6 weeks"....
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April 25th I got an email mine was approved. Have a tracking number now but just a label so far.
Just want to mention I was unable to do the monthly installment so I paid full price. I was concerned I might not be eligible.. Glad lg is taking care of a good customer [emoji1]
Sent from my VS987 using XDA-Developers mobile app

Mine is scheduled for delivery tomorrow

civichater said:
Mine is scheduled for delivery tomorrow
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When did you get the approval and when did you get the shipping email? Also which carrier is it coming through.. USPS?

I got my approval yesterday. So that took the full 2 weeks
Sent from my LG-H830 using Tapatalk

Just got an email from UPS to expect delivery by Friday, 5/20.

I got my package for my day 1 verizon G5 around last weekened. In addition to the battery, charging cradle, and 360 cam they also included a free super small micro to type C adapter plug. (less than 1")

Shipped with delivery date of 5/24 though.... Can't wait!

Got my UPS confirmation and tracking info 5/19 delivery date
Sent from my LG-H830 using Tapatalk

Mine shipped this morning and said expected date is 5/20/16. yay

just got my confirmation and my expected delivery date is set for the 21st. still wish they had a B&O module for sale in the states tho lol

Received mine yesterday, and it's a pretty neat gadget. However I'm starting to realize you can't use it for anything practical as I have found no way to actually post 360 degree pictures or videos yet. Anyone have any ideas how?

$200 trade in rebate issues.

I decided to reach out to T-mobile and LG regarding my $200 rebate trade-in status. T-mobile gave me an lg email address to inquire about it. After 2 days of no response I called lg. lg informed me there is a problem with their rebate system. basically they do not have anyone's information and can not send out the rebate unless we call in and give them our information. it has been 2 days since i gave them my information and still no response. Just wanted to give you guys a heads up.

that doesn't sound good at all. now we will wont get rebate or what.
I wonder what happens when we won't get rebate from promotion. Many of us bought the phone just because of the promotion

No problem with sprint received mine two weeks after purchase.
Sent from my LG-LS997 using Tapatalk

Just got off the phone with Tmobile They now said it is up to lg to send it out .After telling them the situation they agreed to credit my account. my advice is to all tmobile and make them aware of the situation and have them credit your account since they are the ones in possession of our trade in devices.

flexte said:
I decided to reach out to T-mobile and LG regarding my $200 rebate trade-in status. T-mobile gave me an lg email address to inquire about it. After 2 days of no response I called lg. lg informed me there is a problem with their rebate system. basically they do not have anyone's information and can not send out the rebate unless we call in and give them our information. it has been 2 days since i gave them my information and still no response. Just wanted to give you guys a heads up.
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Whats the email address?

[email protected]
It's been 4 days and all haven't heard from LG so I had to take it to the next level.

flexte said:
[email protected]
It's been 4 days and all haven't heard from LG so I had to take it to the next level.
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Did you process your trade online or in store? Im guess the rebate is coming from LG and not the carrier?

frome901 said:
Did you process your trade online or in store? Im guess the rebate is coming from LG and not the carrier?
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Online. It is supposed to come from LG.

flexte said:
Online. It is supposed to come from LG.
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Ya i was just on a chat with LG and they said there was never any such promo, Im a little pissed since its still up on the at&t webpage. I also found the requirements page

frome901 said:
Ya i was just on a chat with LG and they said there was never any such promo, Im a little pissed since its still up on the at&t webpage. I also found the requirements page
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That was the point of my post. People are waiting on something that LG knows noting about. 1 LG rep admitted they messed up on their end and they have no record of anyone's trade in because the system they set up to handle the rebate functioned. Sprint is the only company that seems to have realized LG made a mistake and started handling it on their own.

No issues whatsoever here with Sprint. I upgraded in a Sprint store on 10/24/2016, and received the $200.00 credit on my account on 11/05/2016 (12 days later).

MidwestDrummer said:
No issues whatsoever here with Sprint. I upgraded in a Sprint store on 10/24/2016, and received the $200.00 credit on my account on 11/05/2016 (12 days later).
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It may just be a tmobile issue. Our promo states an electronic check not a credit.

flexte said:
My last post stated people from sprint are getting the problem resolved through a credit. The original promotion was no supposed to be a credit on either carrier. So that is proof LG dropped the ball and the carriers will have to accept responsibility.
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That's just patently false. The promotion was announced as a credit when Sprint officially announced they'd be carrying the phone on 10/07/2016 (see the 3rd paragraph and footnote 1). The promotion was then confirmed as a credit when Sprint officially announced the launch date of the phone on 10/21/2016 (see the 3rd paragraph and footnote 2).
EDIT: Footnote correction on second link.

MidwestDrummer said:
That's just patently false. The promotion was announced as a credit when Sprint officially announced they'd be carrying the phone on 10/07/2016 (see the 3rd paragraph and footnote 1). The promotion was then confirmed as a credit when Sprint officially announced the launch date of the phone on 10/21/2016 (see the 3rd paragraph and footnote 1).
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I updated my last post. Our promo was different. I attached a copy of ours bellow.

frome901 said:
Ya i was just on a chat with LG and they said there was never any such promo, Im a little pissed since its still up on the at&t webpage. I also found the requirements page
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That's a lie on that rep's part(maybe just misinformed), as it was even up on LG's own website prior to the V20's official launch date.

So ive been on the phone, LG says it At&ts deal, so now im on the att for like 40 minutes plus and i think it gonna be figured out. Ill edit if its not handled after the call.

I got to get on this I haven't received anything

Same here. T-Mobile I called weeks ago. They said 1-2 billing cycles for the credit to show up. Problem here is that I was never able to access the promotions page. It always said there were no promotions for my line. I had to do the trade in over the phone with a label the rep emailed to me.
They received that phone probably a month ago now and still nothing. I don't even have anything that shows I traded in a phone.
I would so rather have gotten a check than a credit. I had intended to use it towards my monthly lease payments. Now it will probably end up just coming off my bill and only after I call and "make" them do it.

I just signed up with Tmobile after being with Verizon for almost 16 years. I'd like to keep my Note 4 instead of trading it in. Is it possible to purchase a cheap verizon phone to trade in to tmobile get the $200 rebate?

sirfroggz said:
I just signed up with Tmobile after being with Verizon for almost 16 years. I'd like to keep my Note 4 instead of trading it in. Is it possible to purchase a cheap verizon phone to trade in to tmobile get the $200 rebate?
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Doesn't matter what carrier as long as it's a 4g capable phone. I turned in a sprint evo 4g and was approved. I'm on T-Mobile as well.
Sent from my LG-H918 using XDA-Developers mobile app

Has anyone been successful at purchasing the Immersive Gear VR bundle for $99

Has anyone been successful at purchasing the Immersive Gear VR bundle for $99 when registering for the Free Gear VR on Samsung.com ?
Seems like nobody can purchase this bundle when registering.

hopefully they aren't opening up the promotion till Friday if/when i get my phone

I did. The first time I went to do it, it said I couldnt charge it to the payment plan. Few days later I tried it again and everything went through. I completed my order April 12

Not yet my wife and I are having problems. They're asking for the work Mac # and the ieim # when she puts them in it says not matching, and they do. So we're going to call tomorrow.
Sent from my SM-G955U using XDA-Developers Legacy app

rkerrddd said:
Not yet my wife and I are having problems. They're asking for the work Mac # and the ieim # when she puts them in it says not matching, and they do. So we're going to call tomorrow.
Sent from my SM-G955U using XDA-Developers Legacy app
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trying using the shop samsung app, it was a LOT faster for me. that said i didn't opt to purchase the bundle myself and went for the free gear vr. When using the shop samsung app (available on the play store), it gets the mac and imei automagically.

I got mine Immersive bundle ordered today.

I got mine to work. Registered through the Shop Samsung app, then a few hours later they e-mailed me saying my registration was approved. In that e-mail there's a link that will take you to the store where you can buy it.

I posted in the accessory section a big thread about it.
basically, you have to wait for approval, regardless of what the website says. Can take 24 hours. I got mine 23 hours after registering. Even though their website said I was approved immediately and gave me a buy now button. Per the rep I spoke with, that button was only supposed to work for people who purchased from Samsung themselves.

I selected the $99 bundle at last night. I've been in a pending review status since then. I finally received a confirmation email 18hrs later.. "Please allow approximately 2 weeks for review, then you will receive an email with next steps."

xenx said:
I selected the $99 bundle at last night. I've been in a pending review status since then. I finally received a confirmation email 18hrs later.. "Please allow approximately 2 weeks for review, then you will receive an email with next steps."
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Did you buy via walmart or sams club? They had really specific instructions for those places to get approved quickly.

nosympathy said:
Did you buy via walmart or sams club? They had really specific instructions for those places to get approved quickly.
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Best Buy... and I registered via the app.

I am having the same issue

I pre-ordered mines straight from Sprint. Registered for the bundle yesterday (2017/04/19), got my confirmation email and link to order the bundle just a couple hours ago, and was able to purchase it with no problems. $99+Free shipping ($14 waived). Be sure you log into your Samsung account or it'll show up as a $500 bundle instead of $99.

I did. Received email to pay and paid thru pay pal.

I still haven't received my email to pay, however I received email that? Submission have been approved

TechBSwift said:
I still haven't received my email to pay, however I received email that? Submission have been approved
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You'll get another email that will be the confirmation email and it will have the link in it to purchase! I just received mine about an hour ago!

I've been given the run around I did mine with the app and still do t have anything. That was on the 19th. I received a email saying it could take up to two weeks for review

Sold out what BS how could i have ordered it faster? i got the phone the minute they opened the doors at Best bBuy but the jerks started the pro mo early hence sold out by the time i got home with phone so very mad right now

rdcrds said:
Sold out what BS how could i have ordered it faster? i got the phone the minute they opened the doors at Best bBuy but the jerks started the pro mo early hence sold out by the time i got home with phone so very mad right now
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Yeah, this is BS especially for those on the West Coast. They should have not let you register until the 22nd to level the playing field.

Yep. Was a little nervous after reading this thread but everything went smooth. All done via Samsung's site. Even received the 1,000 points for activating Samsung Pay. Well..it's now 900 since I keep buying the scratch off chances to win more points. LOL 0 for 10. 900 more points to go!

Did you receive your store credit yet if you purchased from Google store during promo

I know they said it would take up to 6 weeks, but has anyone received their 100 dollar store credit yet? I was worried since they said the credit would only be good until August.

I haven't, but I assumed it would be closer to the end of June based on when I purchased the phone.

Does anyone know credit will be by the buyer or by first activation Google account?

ylapas said:
Does anyone know credit will be by the buyer or by first activation Google account?
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For this promo it goes into the account that was used to purchase the phone on the play store. The promo doesn't have anything to do with activation. It's an unlocked phone so you could activate it anywhere. I also think there was a Google fi Promotion but that is something different.
I still have not received my credit but called last week. They told me it would show up within 6 weeks of the last day of the promotion (not your purchase date).

Wasn't May 18th the last day? It should be available any day.

Purchased mine in mid-May. Not store credit showed up yet.
Going tangent...
What do you guys plan to purchase with store credit? A number of accessory items seems overpriced and first thoughts are these are a waste of store credits.

I'm planning on getting Stadia

biggiestuff said:
I know they said it would take up to 6 weeks, but has anyone received their 100 dollar store credit yet? I was worried since they said the credit would only be good until August.
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I kind of messed up in not reading that fine print. I would have bought it from Fi had I realized and gotten a $100 credit. I was actually hoping to use the hundred to buy a Pixel 4 or 4a with a trade-in on my Pixel 3 I now have. But with the August expiration I believe that's out of the question unless they do an early release or a pre-order. So I guess I'll get a case for my 3 and 3a even though I don't use a case. I'll have to review the ratings on those. I like the fabric case but mixed reviews. Any suggestions out there?

I just checked my store account and my credit is there. I purchased my 3a on the 18th.

Got mine too

pharpe said:
Got mine too
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Same here. What are you buying? Only 2 months to decide.

Just got mine and I wonder why I didnt get a email or something that told me it was there for use? If there is a time limit to use it,,,its a little suspicious there was no notification for it??

Wow! No notice, no emails nothing. You guys are right. It appeared and it's kind of hard to find.
I was going to use it to purchase the Pixel Buds @ $109 and now they are $159!

808phone said:
Wow! No notice, no emails nothing. You guys are right. It appeared and it's kind of hard to find.
I was going to use it to purchase the Pixel Buds @ $109 and now they are $159!
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Wait then. They'll be reduced again.

They gave us a acer chromebook worth £199 for us in the UK. I got mine a couple days ago with no notification it was coming.

hahaha I got online with google sales support. They started with, "I can help you with that". All they did was tell me that it is not available for $109 and to sign up for emails. Then they said that they will report the fact that there are no notifications.

Yes, received the credit, purchased on launch day in Canada.

I'm waiting for the pixel buds to go on sale.... Somehow I doubt it....
Anyway, what did you guys buy with the $100?

Yes I did and bought the nest hub with it
Sent from my Pixel 3a using Tapatalk

Any Canadians buy from the Google Store and receive it yet?

I ordered my 4 XL the moment they went up on the store on the 15th. Credit card was charged immediately. Got an email on the 21st that my phone was "dispatched" and it said it was expected to arrive by the 24th. This lines up with Canada Post's Expedited Parcel delivery standard.
However, even as of the evening of the 24th, the tracking information shows that Canada Post hasn't even received the phone from Google yet. If I knew it was going to be this slow, I would have just waited until the 24th and walked into any store and bought it there instead. Lesson learned.
Anyone else in the same situation? Or did anybody in Canada get theirs from the Google Store already?

Sevael said:
I ordered my 4 XL the moment they went up on the store on the 15th. Credit card was charged immediately. Got an email on the 21st that my phone was "dispatched" and it said it was expected to arrive by the 24th. This lines up with Canada Post's Expedited Parcel delivery standard.
However, even as of the evening of the 24th, the tracking information shows that Canada Post hasn't even received the phone from Google yet. If I knew it was going to be this slow, I would have just waited until the 24th and walked into any store and bought it there instead. Lesson learned.
Anyone else in the same situation? Or did anybody in Canada get theirs from the Google Store already?
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I'm getting mine tomorrow (Fri Oct 25) ordered on the 23rd. Got the white XL 64 gig. You'll probably get it tomorrow. There have been times where they don't for some reason scan the packages. Happened to me when I got my Pixel 2 XL.

I'm Canadian (New Brunswick) and ordered right after announcement from Google. Received mine today via Canada Post. Ordered the black 4 XL.

Ordered on the 15 was dispatched on the 22 says it will be delivered on the 25 -28 Edmonton Alberta. From the Google the store..

Ordered on the 15th. DIspatched on the 21st and received on the 22nd. Montreal

Hola
Ordered on the 15th. Delivered on the 22nd. Sadly I'm in the US for work so I will not be able use it until this weekend.
Sent from my MI 9 using Tapatalk

Thanks for the replies, everyone!
I had my order completed and my credit card charged literally 30 seconds after the Pixel 4/XL went up for sale, yet people who ordered later already have theirs. I guess the moral of the story is that the Google Store has no consistency.
Did the phone ship via Canada Post for everyone? Perhaps they used different couriers for different regions. I would have been willing to pay for expedited shipping but there was no such option. It's strange since people ordering from the US Google Store had expediting shipping options.

I got mine today. Bought it on the pre-order and it arrived today via Canada Post.
I'm in Vancouver BC.

IS bootloader unlocked?

Had mine since the 22nd

I pre-ordered the same day of the event and received mine on Tuesday. In Ontario.

Sevael said:
I ordered my 4 XL the moment they went up on the store on the 15th. Credit card was charged immediately. Got an email on the 21st that my phone was "dispatched" and it said it was expected to arrive by the 24th. This lines up with Canada Post's Expedited Parcel delivery standard.
However, even as of the evening of the 24th, the tracking information shows that Canada Post hasn't even received the phone from Google yet. If I knew it was going to be this slow, I would have just waited until the 24th and walked into any store and bought it there instead. Lesson learned.
Anyone else in the same situation? Or did anybody in Canada get theirs from the Google Store already?
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Exact same issue here.
Shows for the 28th but Canada Post says it hasn't received the item

equlizer said:
IS bootloader unlocked?
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yes , got mine on 23 and rooted already!

Canada Post came and went this morning, no delivery. Tracking status hasn't changed, still hasn't been picked up from the warehouse.
Clearly somebody messed up. With a purchase of this price, you would think that more care would be taken to ensure that it is shipped out on time and not left sitting in some warehouse for days or potentially weeks.
Well, I won't be buying anything from the Google Store ever again. I'm going to go pick up a 4 XL locally this morning and cancel my Google Store shipment. Based on the current level of incompetence, I imagine they will give me a lot of trouble getting my money back too.

Mine has arrived and processed at Edmonton should be here this afternoon.

RoccoN4 said:
I'm getting mine tomorrow (Fri Oct 25) ordered on the 23rd. Got the white XL 64 gig. You'll probably get it tomorrow. There have been times where they don't for some reason scan the packages. Happened to me when I got my Pixel 2 XL.
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Mine just came in.
So far loving it.
I'm in Toronto. Should have mentioned it before.

rickysidhu_ said:
Exact same issue here.
Shows for the 28th but Canada Post says it hasn't received the item
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Decided to contact Google chat support and the rep told me she needs to transfer me to the shipping team as it seems there is an issue with the device being sent to Canada Post.
Had me waiting nearly an hour to be transferred before I just gave up on waiting.
Leaning towards just cancelling my order and buying the phone from a local best buy or something but I really would love to have that $150 credit for pre-ordering. I also had $50 credit from before so it was helping a bit with the price.
Going to try giving them a call instead of chat and see what happens. Man this sucks, was really hoping to set this 4XL up over the weekend.

rickysidhu_ said:
Decided to contact Google chat support and the rep told me she needs to transfer me to the shipping team as it seems there is an issue with the device being sent to Canada Post.
Had me waiting nearly an hour to be transferred before I just gave up on waiting.
Leaning towards just cancelling my order and buying the phone from a local best buy or something but I really would love to have that $150 credit for pre-ordering. I also had $50 credit from before so it was helping a bit with the price.
Going to try giving them a call instead of chat and see what happens. Man this sucks, was really hoping to set this 4XL up over the weekend.
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Isn't it sickening? There is just no excuse for that kind of incompetence, especially from such a massive company.

What version of the phone did you order? I ordered a white 128 GB XL and it arrived yesterday via Canada Post for me. I'm in Nova Scotia. I ordered mine similar to you, shortly after it was available for preorder on the 15th.
It's possible other versions of the phone (color/storage) did not ship as fast.

Sevael said:
Isn't it sickening? There is just no excuse for that kind of incompetence, especially from such a massive company.
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Yeah definitely! Haven't had a chance to give them a call just yet but will definitely keep this thread updated with what they say.
IDroidThere4Iam said:
What version of the phone did you order? I ordered a white 128 GB XL and it arrived yesterday via Canada Post for me. I'm in Nova Scotia. I ordered mine similar to you, shortly after it was available for preorder on the 15th.
It's possible other versions of the phone (color/storage) did not ship as fast.
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I ordered the Just Black 128GB model. Seems like it's the least popular option so I thought it'd arrive sooner than later. Definitely didn't expect for an issue like Canada Post not even receiving the phone :/