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[Q] Face Hangups....

Is anyone having issues with the Tbolt hanging up by shifting the phone around during a call? This is getting frustrating as its happening a lot. I'm using BAMF 1.6.3.
Any suggestions would be appreciated!
Eric

Yes...methinks it has something to do with the proximity sensor?

Under sound settings, try unchecking "flip for speaker". It may be too sensative.
Sent from my TB using XDA Premium App

zander06 said:
Yes...methinks it has something to do with the proximity sensor?
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My proximity sensor is horrible.

so no solutions?

pnd4pnd said:
so no solutions?
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None that I know of yet. It is the proximity sensor, as my bolt is also plagued by this issue. Hopefully someone will take the time to adjust the sensitivity of it in a ROM so that it doesn't wake up the phone so easily while on a call.

I have that same issue. I got in the habit of hitting the home button before I put the phone up to my face. By the time I end the call, my browser or something is opened, but at least I don't hang up on the person I'm talking to.

Another solution: after the call comes in and you answer, just hit the power button. The screen will turn off (and won't turn back on until you hit the power button again).

I saw another thread about this. Someone said that lint gets into the speaker grill and messes with the sensor. Just lightly blow onto the grill to get the lint out of the way. I had issues with the screen not turning off when I put the phone to my face. This solved my issue... for now.

MOTO G - Random Unresponsiveness

I have a Moto G and it seems like the screen response sometimes just stops working. When it is working all is well. I have tried few of the touch applications and they are all good. If i put it into sleep and press the power button, i can unlock the phone but no response at the home screen. Sometimes it works great for hours and then would stop. Don't think its a screen issue.
It's out of warranty so sending it back is out of question. I don't think it ever got wet or water damaged. Don't know much of the history on this. Would appreciate the help.
EDIT:
1) I reflashed the stock Telus Rom again last night, but issue hasn't changed much.
2) I disabled the lockscreen (set to none) and seems like it only registers one touch then stops as was the case with the lockscreen. Sometimes it just keeps working fine.
Just trying to figure out if its a software issue or a touchscreen issue. The hard buttons all work fine.

Stock? Which version?
Third party ROM or Kernel?
Does it happen randomly or only while connected to the charger or USB?

rmrbpt said:
Stock? Which version?
Third party ROM or Kernel?
Does it happen randomly or only while connected to the charger or USB?
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Kitkat 4.4.4 Stock Telus/Kodoo Rom.
Happens Randomly.
EDIT: Added some notes above.

If it keeps doing it after a full clean flash then I would bet it's an hardware problem...

rmrbpt said:
If it keeps doing it after a full clean flash then I would bet it's an hardware problem...
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Hardware wise is it the lcd/digitizer or motherboard ? Trying to figure that out.

Sorry, can't give any insight on that. I don't even know if there is an easy way to be able to know what of those two is faulty.
Just out of curiosity. Are you in a very moist/damp/humid (not sure what's the right word for this) area?
Do you have sweaty fingers?
I'm asking this because I also feel kind of an unresponsiveness whenever the screen has any moist on it or if my fingers are sweaty.

Proximity sensor doesn't work during phone calls

My screen goes black when I am in a phone call and it does not turn on unless I hold the power button or something like that. I have already went to the proximity settings to test that it is working.
Any ideas?

Firmware version? Seems to be a bug in last firmwares. Also had this issue some time. Now it seems to be gone.

punkt said:
Firmware version? Seems to be a bug in last firmwares. Also had this issue some time. Now it seems to be gone.
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.In the process of backing up my phone atm to try a factory reset. I'm on latest T-mobile version though.
How did you fix yours?

Bump. Anyone? Is there a fix or is my sensor faulty? Because if it is I can still send it back in for a replacement. Sometimes it will work fine, and sometimes it won't.

I've got similar problem. When sensor is activated, it's keeping activated even if nothing is in front of sensor, so I have to wait for other side to end a call.. any suggestions?
EDIT: problem solved-> I just cleaned the glass on proximity sensor, maybe some dust was there

xdomx said:
I've got similar problem. When sensor is activated, it's keeping activated even if nothing is in front of sensor, so I have to wait for other side to end a call.. any suggestions?
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I also have a problem with phone's proximity sensor. With me, it shows some signs of work right after i boot up the phone. In service menu (*#*#7378423#*#*) -> Proximity switch starts with On value and then goes Off, On, Off, On.. a cycle of at least one minute. The interesting thing is when i cover the sensor it stays On, which means it detects its working. I suppose the sensor is faulty, as I tried several suggested methods to resolve this issue: pressing firmly on top of the sensor, factory resets, reinstalling the software with Sony's PC software kit, some applications from Google market, etc. None of them helped.
As I bought my phone 2nd hand, I see the upper speaker is pressed on its left side a little bit, as if the phone was dropped exactly on this spot at the speaker (which I find is almost impossible, as the front panel is perfect without scratches or anything) or somehow it was pushed with some sharp object. I explained this as it might have a link with the proximity sensor issue, or it may not be connected to it, not sure.

Anyone else having this problem?

When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor. Tired of all the little bugs and problems with this phone. I’m returning it. Just curious if anybody else is having this problem.
https://youtu.be/moTuJP06JCw

alnova1 said:
When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor.
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No, mine isn't doing that. You might have a dud.

alnova1 said:
When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor. Tired of all the little bugs and problems with this phone. I’m returning it. Just curious if anybody else is having this problem.
https://youtu.be/moTuJP06JCw
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Click to collapse
I've had that happen on my Pixel 2 XL. Only once or twice and restart fixed it every time.

It's definitely the prox sensor. Always On Display shuts off when the phone is in your pocket or face down, which is detected by the proximity sensor, so that's totally normal. As far as it happening on the home screen, it seems like the phone thinks you're in a call, which would use the proximity sensor to turn the screen off near your head. I would reboot as @jimv1983 suggested and see if that works.
Are you using a screen protector? Sometimes those can cause issues with the proximity sensor, but usually it just causes the screen to shut off and not come back on during a call as it senses the protector at all times instead of your face.

fury683 said:
It's definitely the prox sensor. Always On Display shuts off when the phone is in your pocket or face down, which is detected by the proximity sensor, so that's totally normal. As far as it happening on the home screen, it seems like the phone thinks you're in a call, which would use the proximity sensor to turn the screen off near your head. I would reboot as @jimv1983 suggested and see if that works.
Are you using a screen protector? Sometimes those can cause issues with the proximity sensor, but usually it just causes the screen to shut off and not come back on during a call as it senses the protector at all times instead of your face.
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I had a case with a built-in screen protector on it and I thought that might be what was causing it but after taking it off it still did it. Weird thing though once I put it on the wireless charger it stop doing it. Hasn’t done it all day even with case on. Weird. Still thinking about taking it back to Best Buy and swapping it out.

I've had a similar issue where the proximity sensor will not deactivate as long as a call is going (can't hangup, can't unlock, can't speaker phone, can't mute, etc.). I have to wait for the other person to hang up. Get an automated robo-call you accidentally answered....oh well, guess you have to listen to them. I have never been so angry at a phone as I am with this one. Especially as expensive as it is. I absolutely would NOT have bought this phone if I knew ahead of time how aggravating this would be! Thinking of sending it back. BUYERS BEWARE!

tonic1080 said:
I've had a similar issue where the proximity sensor will not deactivate as long as a call is going (can't hangup, can't unlock, can't speaker phone, can't mute, etc.). I have to wait for the other person to hang up. Get an automated robo-call you accidentally answered....oh well, guess you have to listen to them. I have never been so angry at a phone as I am with this one. Especially as expensive as it is. I absolutely would NOT have bought this phone if I knew ahead of time how aggravating this would be! Thinking of sending it back. BUYERS BEWARE!
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Had this very issue with my pixel XL and blowing on the top speaker grille of dust with compressed air solved it.
But if this is out of the box that sucks. It should not be like that. My pixel was approaching two years when that happened.

P30 fingerprint picture showing up often

When my P30 is placed on the table (I don't notice when in my pocket, duh ) it lights up the "Place finger here" in the bottom.
Does anyone have an idea why that happens?
It's not like the table is moving or anything to trigger a read, so why is it showing?
Could it result in burn-in?

I have same problem, it could result in burning, but i have no idea why it shows up

It is annoying! I've turned it off in favor of a PIN to prevent burn-in

I wrote and email to Huawei and the replied rhat IT shouldnt result in burn-in.
And if I didn't want to risk it, I could turnering it off.
Not really a valid answer...

ZigmaDK said:
I wrote and email to Huawei and the replied rhat IT shouldnt result in burn-in.
And if I didn't want to risk it, I could turnering it off.
Not really a valid answer...
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I'm surprised their IT is not aware of the latest OTA from last night, which is version 9.1.0.124(C431E3R2P2) and fixed the problem. The annoying fingerprint symbol no longer randomly appears but only if I move my phone (and in the pocket it would not show as the proximity sensor prevents that from happening, which I have tested).

ifonuser78 said:
I'm surprised their IT is not aware of the latest OTA from last night, which is version 9.1.0.124(C431E3R2P2) and fixed the problem. The annoying fingerprint symbol no longer randomly appears but only if I move my phone (and in the pocket it would not show as the proximity sensor prevents that from happening, which I have tested).
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That didn't solve it for me. It still shows up.
I still use the screen protector that was on the phone when I bought it. Did you remove yours?

ZigmaDK said:
That didn't solve it for me. It still shows up.
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What's the interval like?
ZigmaDK said:
I still use the screen protector that was on the phone when I bought it. Did you remove yours?
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I've kept it on. Normally I'm not the kind of guy who uses one, but this was placed on very well I still find the screen to be excellent, it does not bother me. Have you immediately pulled yours off or can you describe a before/after experience?

ifonuser78 said:
What's the interval like?
I've kept it on. Normally I'm not the kind of guy who uses one, but this was placed on very well I still find the screen to be excellent, it does not bother me. Have you immediately pulled yours off or can you describe a before/after experience?
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I just tested at my desk and it came up 9 times in a minute.
I still have the protector on. Never removed it as it is placed nicely.

ZigmaDK said:
I just tested at my desk and it came up 9 times in a minute.
I still have the protector on. Never removed it as it is placed nicely.
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I have version 9.1.0.124(C431E3R2P2) and this problem is solved. Fingerprint symbol shows up only when i move the phone.

I have 9.1.0.124(C431E4R2P2) and the symbol sporadically lights up for me as well

matjazzzz said:
I have version 9.1.0.124(C431E3R2P2) and this problem is solved. Fingerprint symbol shows up only when i move the phone.
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Is that the standard P30 you have on .124? My P30 is on .113.
I have this issue too, the symbol shows up several times a minute. I have seen others mention elsewhere that this could well be a hardware issue?
I'd just assumed this was a software issue but if it is hardware then it may be time to return it?

arsenal74 said:
Is that the standard P30 you have on .124? My P30 is on .113.
I have this issue too, the symbol shows up several times a minute. I have seen others mention elsewhere that this could well be a hardware issue?
I'd just assumed this was a software issue but if it is hardware then it may be time to return it?
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Yes, it's standard version... After I bought it (first day), phone was updated with this version ...
After I switch off the phone (and put it on the table), symbol shows up for a few seconds, then disappear until I move the phone ..
Maybe you should try first with .124 version .. ?

Hi
My p30 is on 115 update and still has the same problem

Anyone try without or with a different screen protector?

I have found some kind of solution, but by some reason it does not work all the time. Settings- Smart assistance- Shortcuts & gestures - wake screen - Double-tap screen to wake. Activate that option and reboot the device.
But as I can see, that light might be used as some kind of notification light since it blinks when there is something, like e-mail, message and other things that need attention. When there is no internet connection it is not blinking until you move it.
All of the above are just my personal observations and I don't insist that they are 100% correct.

Having this act as a notification indicator isn't a bad theory, although the frequency of it appearing seems wrong for that kind of use.
Personally, I'm bummed at the lack of notification light, something I had been relying on for years with all my previous phones. I might end up taking advantage of the OLED screen and just make it keep the screen on instead.
My phone updated from 111 to 121 today (I guess we have different build numbers in North America), I still see it flashing from time to time while it sits on my desk.

Update: I tried with a tempered glass screen protector and now it doesn't show up unannounced anymore.
I think it is an issue with sensitivity of the screen.