Help - XT1069 - Need assistance - Moto G 2015 Q&A, Help & Troubleshooting

Hello .. Good evening.
I have a problem and wanted someone if possible help me, I have a
motorola moto g xt1069 model who was with the rom lollipop 5.0.2 after I upgrade to 6.0 Marshmallow, after that my device not turn on or turns on the LED at the top.
a detail is that when I plug it into my laptop it connects perfectly. but still off ...
- Thank you very much in advance
if someone has a solution please tell me how to solve this problem.
I am Brazilian, already has some time I follow the XDA forum
John P.

1Dedsec said:
Hello .. Good evening.
I have a problem and wanted someone if possible help me, I have a
motorola moto g xt1069 model who was with the rom lollipop 5.0.2 after I upgrade to 6.0 Marshmallow, after that my device not turn on or turns on the LED at the top.
a detail is that when I plug it into my laptop it connects perfectly. but still off ...
- Thank you very much in advance
if someone has a solution please tell me how to solve this problem.
I am Brazilian, already has some time I follow the XDA forum
John P.
Click to expand...
Click to collapse
You are in the wrong area, perhaps you should check here: http://forum.xda-developers.com/moto-g-2014

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Thanks indeed
Hi,
I will have your thread moved to your device section. You will need to register on XDA to respond to any replies.
Good luck!
XDA Visitor said:
Guys on 15th Jan, I updated lollipop 5.0.2 Indian version manually by installing the package. everything was fine but Bluetooth seems to be not working so I re- installed the same package. My phone is not at all booting it is stuck. My data in my phone is also erased. I donno what to do? please help me guys...........
Thanks indeed
Click to expand...
Click to collapse
You have to consider this: WARNING: Android 5.0 Bootloader and KitKat Compatibility, and that the first Lollipop versions may be a little bit "buggy".
For more information, please post in this thread, or in the Moto G Q&A, Help & Troubleshooting forum.
About unbricking your device, I found this:
[Q] HELP HardBricked Moto G 2013 (DownGraded from Official Lolipop of GPE to Kitkat )
Hard Bricked Moto G 2013 Help/Solutions
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Hii Guys,i am new to this site.. I making this Thread because i need help in unlocking my bootloader of my device ( moto g 1st gen lollipop 5.0.2 XT 1033 ). I was planning to root my device and followed every instructions posted here http://forum.xda-developers.com/moto-g/help/guide-root-xt1032-xt1033-moto-g-running-t2965507 but when i connect my device to pc its not getting detected . How to fix this guys?? is it because my bootloader is locked? if it is please Give me the link which explains how to unlock the same.
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Click to expand...
Click to collapse
Hello XDA Visitor, thanks for asking here in the XDA Assist for help.
Well, you should ask here for this question: http://forum.xda-developers.com/moto-g/help
I will move the thread there so you can get the best answer for this question. Be politely and try whatever experienced people tell you there so you can do everything much faster and better, and always be friendly. Good luck!!

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You found a solution?
DavaySuka said:
You found a solution?
Click to expand...
Click to collapse
Yes, solution found. Thanks
Share it please, it can help people in the future

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David winter said:
Hello guys
I have a secand hand lg g3 (software version:V10e-GLOBAL-COM)(Kernel version:3.4.0)(android version:4.4.2)Memory 16GB Model number (lg-D855) and am trying to update the software to lollipop but it keeps telling me that my phone is not registered yet why these is happening
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Click to expand...
Click to collapse
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Hello,
Welcome to XDA.
Try posting your question in the forum linked below.
http://forum.xda-developers.com/moto-g/help
The experts there may be able to help.
Register an XDA account to post and reply in the forums.

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