I was facing problems like lags and battery/memory leaks since i got my MOTO G (XT1032) updated to 5.0.2. Then i received 5.1 but no improvement. Unfortunately, my device not going to receive 5.1.1, then i decided to downgrade it to 4.4.4. But again, my brother updated it with OTA 5.0.2 and while installation it went all black. Just LED blink while charging or using key combinations but not getting bootloader/fastboot. It is completely dead. MOTO Care say we need to change motherboard but it's not an hardware issue. So please, if someone know what is the actual issue, kindly help me.
Hello,
Welcome to XDA.
Try posting your question in the forum linked below.
http://forum.xda-developers.com/moto-g/help
The experts there may be able to help.
Register an XDA account to post and reply in the forums.
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I purchased two MOTO G2 on 28th Sept.
Initially both phones had Android 4.4.4 and System Version 21.11.14.titan_retaildsds.retaildsdsall.en.03.retin
When I tried to update both phones only one received latest update and upgraded to version
V 21.11.23.titan_retaildsds.retaildsdsall.en.03.retin
Till date i am facing problem with another cell phone. And Moto G2 forum is saying that this might not be available for your region...
How is that possible ???
It is 120 MB update and also I tried to search any standalone option to update however it is not present on internet
Also I got more confusing discussion on Moto Forums Please refer following link
forums.motorola.com/posts/0d83a6983a
and news of update from Moto
motorola-global-en-uk.custhelp.com/app/answers/detail/a_id/101403
I tried to install update by phone restore many times however it is not accepting any update. It is also not detecting update through Motorola Device Manager in PC.
Please guide me whether it is Cell Phone issue or Software issue ???
Hi,
Updates are rolled out in stages and can take a long time sometimes for you to receive the update. You need to sit tight and wait it out. If you have any other questions regarding the same, please post it in the Moto G's Q and A section!
> Moto G (2014) > G 2014 Q&A, Help & Troubleshooting >
Please take a moment and read the FAQ as well: [FAQ] Frequently Asked Questions For Moto G (2nd Gen) [UPDATED-05/10]
Thank You.
Thank you. Thread Closed!
Guys on 15th Jan, I updated lollipop 5.0.2 Indian version manually by installing the package. everything was fine but Bluetooth seems to be not working so I re- installed the same package. My phone is not at all booting it is stuck. My data in my phone is also erased. I donno what to do? please help me guys...........
Thanks indeed
Hi,
I will have your thread moved to your device section. You will need to register on XDA to respond to any replies.
Good luck!
XDA Visitor said:
Guys on 15th Jan, I updated lollipop 5.0.2 Indian version manually by installing the package. everything was fine but Bluetooth seems to be not working so I re- installed the same package. My phone is not at all booting it is stuck. My data in my phone is also erased. I donno what to do? please help me guys...........
Thanks indeed
Click to expand...
Click to collapse
You have to consider this: WARNING: Android 5.0 Bootloader and KitKat Compatibility, and that the first Lollipop versions may be a little bit "buggy".
For more information, please post in this thread, or in the Moto G Q&A, Help & Troubleshooting forum.
About unbricking your device, I found this:
[Q] HELP HardBricked Moto G 2013 (DownGraded from Official Lolipop of GPE to Kitkat )
Hard Bricked Moto G 2013 Help/Solutions
Good luck !
my moto g is hard bricked when i trying to downgrade.
1. first i update my moto g to lollipop 5.0.2 after that i rooted
2. i try to downgrade to 4.4.2 and the phone not downgraded successfully i rebooted my phone
and i see a line going from top to bottom continuously.
3. i updated it to 4.4.4 from ota zip file update completed i reboot it but it didn't boot again in pc phone showing as qhsusb_bulk it didn't boot in fast boot.
now i don't know what to do
please help me.
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Stand by
Good luck
R_a_z_v_a_n said:
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Stand by
Good luck
Click to expand...
Click to collapse
Lollipop Update came for Moto G XT1033
any progress on this?
I too hard bricked my phone
Post in the already established topics about hard bricks, no matter if it's indian, french or from alaska.
People like you are degrading the quality of XDA.
I have been unable to update my g2 to 5.0.2 cause if I do I get touch, knock on, sim card and storage issues. when I first did it I got these issues and wasn't able to fix it so I sent it for repairing, they fixed it and now it's working fine but I wanna update it to lollipop but am afraid that it may have these issues again. I am currently running on 4.4.2. I also noticed now the model number in settings is D800 though on the back cover it says D802. Plz help. thx.
XDA Visitor said:
I have been unable to update my g2 to 5.0.2 cause if I do I get touch, knock on, sim card and storage issues. when I first did it I got these issues and wasn't able to fix it so I sent it for repairing, they fixed it and now it's working fine but I wanna update it to lollipop but am afraid that it may have these issues again. I am currently running on 4.4.2. I also noticed now the model number in settings is D800 though on the back cover it says D802. Plz help. thx.
Click to expand...
Click to collapse
Hi, thanks for using XDA assist!
First, please create an account so you can post in other forums.
Here is your device's main forum area:
(You should bookmark this)
http://forum.xda-developers.com/lg-g2
After creating your account, please post your question here:
http://forum.xda-developers.com/showthread.php?t=2692223
That's where you'll find the experts for your device.
Good luck!
Hi, I've got a Moto g 3rd gen (osprey, 8 GB, 1 GB RAM) phone which was running Lollipop (5.1.1, and I opted to get the OTA upgrade to Marshmallow today.
My service is Virgin Mobile USA, and my TWRP version is osprey-3.0.2-r1.
So, it took the OTA download and asked to restart. It restarted in TWRP, and I'm not sure where to go from here. I tried Reboot->System, but it just boots back to TWRP. Would you please help me out? I'm dead in the water, otherwise. Thanks.
XDA Visitor said:
Hi, I've got a Moto g 3rd gen (osprey, 8 GB, 1 GB RAM) phone which was running Lollipop (5.1.1, and I opted to get the OTA upgrade to Marshmallow today.
My service is Virgin Mobile USA, and my TWRP version is osprey-3.0.2-r1.
So, it took the OTA download and asked to restart. It restarted in TWRP, and I'm not sure where to go from here. I tried Reboot->System, but it just boots back to TWRP. Would you please help me out? I'm dead in the water, otherwise. Thanks.
Click to expand...
Click to collapse
Hi and welcome to XDA.
Your device has a dedicated forum here:
> Moto G 2015 > Moto G 2015 Q&A, Help & Troubleshooting
All questions regarding your device belong in the forum linked above. You'll need to create an account first so you can post in the main forums.
Good luck