Network problems after updating to Marshmallow. - Sprint Samsung Galaxy S6 Edge

Sprint GS6 Edge - Unlocked by Sprint - Android 6.0.1
I updated to Marshmallow earlier today and everything is great except for the fact that I am not getting signal on my phone. It keeps saying Searching for Service on the top left of the screen and the signal bars stay at 0.
I tried changing Network Mode but I get an "Emergency Calls only" if i switch to GSM/ UMTS and if I try to look for my network provider manually I get no results. With both LTE/ CDMA and CDMA it just keeps looking for Service.
I am not in the States but have been using this phone for the past year or so with no problems until I updated this morning (downloaded .tar file and flashed it with Odin).
I was rooted and had a custom rom before I updated but I made sure to clean the phone and do all the steps correctly to update. Also, the phone gets signal even without rooting/ custom rom in 5.0.2 (again, Sprint unlocked the phone when I first got it).
Any ideas on what to do/ how to fix this? If it is a problem with the update, is there a way for me to go back to 5.0.2?
Thanks for the help!

Same problem OTA update.
Did u find any solution to your problem I am also outside US, I got an OTA update of Marshmallow for GS6(unlocked by sprint), and it can't find the network anymore, I've been using the phone with the same regional carrier for months and now after the update can't find the network.

Same issue here... I have tried everything... and nada!
Also out of the country with a rooted and unlocked Sprint Samsung Galaxy S6 Edge SM-925P - I tried and searched everywhere, even went to a "GSM Phone Genius Store" and they could not do anything for me. I do get on my network (Orange), on automatic or LTE data works fine but I can't either receive nor make calls. At first I thought it had something to do with the Hands Free Activation pop up but after I could not find any solution I went back to 5.1.1 the Hands Free Activation popped again and of course would not register just like on 6.0.1 but... I had all my network connections working fine. I was able to make calls, receive them and LTE data as well. So that was not the issue. I then (rooted) took off the Hands Free Activation pop up by renaming the SprintDM.apk file to .bak just in case you guys want to remove the annoying notification... In all the searching I found that this was a glitch on Sprint's version of the Marshmallow update, since this is the only 6.0.1 for my SM-925P I could not use another country's 6.0.1 I tried jejeje, believe me I tried... So, it appears that we will have to wait until Sprint finds it in them to fix this but I am very hopeful the REAL Geniuses of XDA could come up with a patch for this issue. The guys at the store I went said that the cell's operating system was not getting the GSM network and that is why I could not make or receive any calls and the LTE was working fine. Hope this helps some and even more hopeful that any of the boyz/girlz of XDA take pitty on us and come up with a fix for this thanks in advance...
Mario Bello Samsung Galaxy S6 Edge SM-925P

Is it because you're out of the States has something to do with it?
A few of us did the same thing but didn't encounter any of the issues you're mentioning?!
So far everything is working smoothly. I just can't wait for a nice MM based ROM to come out for Sprint variants..

I guess but I went back to 5.1.1 and everything works fine... So, I do think so... Oh well, me too waiting on a MM Rom to see if something changes... But meanwhile still NOT able to make or receive calls ...

Possible Fix
I had this problem with a Sprint S6 Flat too, what I did to fix it was to download an older firmware where the S6 was gettin signal then extract the modem.bin from it and flashed it in odin, restart the phone and got signal

How did you extract de file to get the modem?
How did you extract to get the modem?

Extracted and flashed... still issues...
GTOFerrari said:
I had this problem with a Sprint S6 Flat too, what I did to fix it was to download an older firmware where the S6 was gettin signal then extract the modem.bin from it and flashed it in odin, restart the phone and got signal
Click to expand...
Click to collapse
Wow really thought this was gonna work, many thanks... I did as you said and was very hopeful... once I flashed the modem the phone did come up with a signal and I could make calls but now the phone does not switch from GSM to LTE back and forth. If I have it on (Automatic) LTE/Data works fine, as soon as I try to make a call it goes to 3g then just signal up but it does not make the call and then it wont bring back LTE, stays on 3g... I'm dying here with this! If I put it on GSM / UMTS I am able to make calls but no Data...
I did do it with the 6.0.1 as it was, I gonna try this, do a factory reset, flash a clean version of the 6.0.1 and then flash the modem to see what happens.
Again, many thanks GTOFerrari, by far the best option TO FIX this I have see to date.
Mario Bello
---------- Post added at 04:20 PM ---------- Previous post was at 04:09 PM ----------
Nanakwameampong said:
How did you extract to get the modem?
Click to expand...
Click to collapse
Yeah, I was curious as to how to do that as well, spent sometime in google but I found the way, and it is actually very simple. You download the firmware from which you would like to extract the modem. Then with WinRAP or any software like that you find the firmware and click extract on a folder cause about 5 files extract from it or so and you will see the modem.bin file there. Now, the issue was how to flash the bin file through Odin, it does not say "Phone" anymore like previous versions of Odin, so more google time spent and what I ended up doing was converting the .bin file to TAR and then flashed it through Odin clicking on AP like always. I found a software called PeaZip that converts the .bin file into TAR... There's probably a way to flash it through Odin as a .bin file clicking on one of the other options BL, CP (probably this one CP) or CSC but I don't know which represents "Phone" for sure so I converted the file as instructed on another XDA thread and that's how I did it.
Hope this helps, and again, the props on the solution goes to GTOFerrari...!
Mario Bello

mariobello said:
Wow really thought this was gonna work, many thanks... I did as you said and was very hopeful... once I flashed the modem the phone did come up with a signal and I could make calls but now the phone does not switch from GSM to LTE back and forth. If I have it on (Automatic) LTE/Data works fine, as soon as I try to make a call it goes to 3g then just signal up but it does not make the call and then it wont bring back LTE, stays on 3g... I'm dying here with this! If I put it on GSM / UMTS I am able to make calls but no Data...
I did do it with the 6.0.1 as it was, I gonna try this, do a factory reset, flash a clean version of the 6.0.1 and then flash the modem to see what happens.
Again, many thanks GTOFerrari, by far the best option TO FIX this I have see to date.
Mario Bello
---------- Post added at 04:20 PM ---------- Previous post was at 04:09 PM ----------
Yeah, I was curious as to how to do that as well, spent sometime in google but I found the way, and it is actually very simple. You download the firmware from which you would like to extract the modem. Then with WinRAP or any software like that you find the firmware and click extract on a folder cause about 5 files extract from it or so and you will see the modem.bin file there. Now, the issue was how to flash the bin file through Odin, it does not say "Phone" anymore like previous versions of Odin, so more google time spent and what I ended up doing was converting the .bin file to TAR and then flashed it through Odin clicking on AP like always. I found a software called PeaZip that converts the .bin file into TAR... There's probably a way to flash it through Odin as a .bin file clicking on one of the other options BL, CP (probably this one CP) or CSC but I don't know which represents "Phone" for sure so I converted the file as instructed on another XDA thread and that's how I did it.
Hope this helps, and again, the props on the solution goes to GTOFerrari...!
Mario Bello
Click to expand...
Click to collapse
In many forums that I've read, mentions that most sprint mobile works only on 3G outside the US
I'm from México and that's how we use it, sometimes get LTE, sometimes not
And the modem.bin is flashed in CP in the latest Odin

conversion of bin to tar?
can you please help with how to do the conversion of the bin file to a tar file using peazip?

Nanakwameampong said:
can you please help with how to do the conversion of the bin file to a tar file using peazip?
Click to expand...
Click to collapse
No need to convert .bin to .tar
Just flash modem.bin in latest Odin in CP

Forgot I had posted this here, too.
Tried what GTOFerrari said and it is working now.
Thanks for the help!

GTOFerrari said:
No need to convert .bin to .tar
Just flash modem.bin in latest Odin in CP
Click to expand...
Click to collapse
Yes, it is working now, many thanks GTOFerrari...!
Mario Bello

Like GTOFerrari said, just click on CP in Odin and put the modem.bin file there... Works fine like that. No need to convert to tar like I did before...
Mario Bello

Same issues
I have the same problem here. Where's the modem.bin located on

I have the new marshmallow in my note 4 sm-n910p used to have Lte network before fine but know I don't have signal. I did flashed the modem. Bin from the version 5.1.1 that used to work but still have the same issue. Any ideas?

Maybe simple but...
T8by said:
I have the new marshmallow in my note 4 sm-n910p used to have Lte network before fine but know I don't have signal. I did flashed the modem. Bin from the version 5.1.1 that used to work but still have the same issue. Any ideas?
Click to expand...
Click to collapse
You know, I did that and did not work but I took the SIM out and rebooted and it has worked ever since... you probably have already done this but still no harm in mention it, give it a try if you haven't yet, hope it works.
Best, Mario Bello :good:

Thank you for the reply. I tried that without success.. Still no signal. The modem version that I have now is N910PVPU4COG5. Which one are you using Mario, if it is not too much to ask?

Modem version...
T8by said:
Thank you for the reply. I tried that without success.. Still no signal. The modem version that I have now is N910PVPU4COG5. Which one are you using Mario, if it is not too much to ask?
Click to expand...
Click to collapse
I am on a Sprint Galaxy Edge SM-925P though, I see you are on a Note 4 - probably shouldn't matter but still worth mentioning... My modem version is on the 5.1.1 that worked fine: G925PSPT3BOL1
Hopefully one these great guys can help you better, there are real geniuses here :good:
Best, Mario Bello

Thank you Mario. I noticed that my network options used to included in the version 5.1.1 CDMA/EvDo/GSM/ O WCDMA , and my used to work fine in H+ in network mode gsm/wcdma. Now I only get the network options Cdma/Lte .. Gsm/Umts. I will keep trying and let you know if I get it to work.

Related

[Q] Not QUITE back to stock Rogers?

OK
I was having trouble with ICS ROMs and decided to go back to GB.
I chose Silver's GB rom and was mostly happy with it but could not get LTE even in places I know have plenty of signal so I decided to go "bone stock Rogers"
So I Odined back to "stock" using I727RUXKJ7_I727RRWCKJ7_RWC from SamFirmware, and even reset the flash counter.
Mostly looks OK but I still don't seem to get into LTE mode even when I'm in the city (it used to just switch up as I progressed down the highway, then drop back as I left the city (Ottawa))
I tried reflashing just the Rogers modem Radio_RIL_I727RUXKJ7.zip, but no difference...
Today I thought I would see if Kies recognized my phone as being "stock", so I let it do it's upgrade and connected my phone... it saw the phone but reports it as "Your device does not support software upgrading via Kies."
The firmware it sees says "Current firmware version: PDA:KJ7 / Phone:KJ7 / CSC:KJ7 (ATT)"
I suspect that the "(ATT)" is where the problem is (maybe for my LTE issue too??)
Anyone know how I get the CSC to stop reporting itself as ATT?
Thanks,
Jamie
robinsonj said:
OK
I was having trouble with ICS ROMs and decided to go back to GB.
I chose Silver's GB rom and was mostly happy with it but could not get LTE even in places I know have plenty of signal so I decided to go "bone stock Rogers"
So I Odined back to "stock" using I727RUXKJ7_I727RRWCKJ7_RWC from SamFirmware, and even reset the flash counter.
Mostly looks OK but I still don't seem to get into LTE mode even when I'm in the city (it used to just switch up as I progressed down the highway, then drop back as I left the city (Ottawa))
I tried reflashing just the Rogers modem Radio_RIL_I727RUXKJ7.zip, but no difference...
Today I thought I would see if Kies recognized my phone as being "stock", so I let it do it's upgrade and connected my phone... it saw the phone but reports it as "Your device does not support software upgrading via Kies."
The firmware it sees says "Current firmware version: PDA:KJ7 / Phone:KJ7 / CSC:KJ7 (ATT)"
I suspect that the "(ATT)" is where the problem is (maybe for my LTE issue too??)
Anyone know how I get the CSC to stop reporting itself as ATT?
Thanks,
Jamie
Click to expand...
Click to collapse
Cany ANYONE tell me where I can find the Rogers CSC? I can't seem to find a way to extract it from the md5 file. ('cause I have no idea of the file format)
Is there a way to find and edit the file right on my phone instead?
not the right file, the rogers one is "I727RUXKJ7_I727RRWCKJ7_I727RUXKJ7_HOME.tar.md5" , everything u need to know is here http://forum.xda-developers.com/showthread.php?t=1652398
Thanks again,
That worked perfectly... back to stock, re-rooted, and restored... Kies once again recognizes me, and I'll find out Friday, when I get into the city if the LTE is back to working again. (and IF Rogers ever drops ICS I'll be able to install it)
Jamie
robinsonj said:
Thanks again,
That worked perfectly... back to stock, re-rooted, and restored... Kies once again recognizes me, and I'll find out Friday, when I get into the city if the LTE is back to working again. (and IF Rogers ever drops ICS I'll be able to install it)
Jamie
Click to expand...
Click to collapse
yes

[?] Radio/Modem Downgrade

Hello!
I am currently rooted and running the latest COI5 firmware. My signal quality has greatly reduced since upgrading to this firmware. I have attempted to Odin the BOH6 modem/radio file. Once doing so, I get an X on the signal, and baseband version shows "unknown." I then Odin the COI5 modem and I have service back, crappy service, but service never the less. When I have BOH6, I would have LTE, now I have H+. With BOH6 I would have H+ in some areas, now I have EDGE.
Anyone have a suggestion on how I can get back to BOH6 and/or how I can make my service better?
I was trying to play Madden and I keep getting kicked for not having a network connection when it fluctuates from LTE to H+ to UMTS to EDGE.
Thanks!
Tee Jay
Not sure what the cause of your issue is but this is what happened to me. Since I rooted I've been running jovy23's stock modified deodexed ROM. Jovy's ROM does not include the modem so when I updated from BOH6 to COI5 I was using BOH6 baseband for a day. When I got home that night and updated to the COI5 modem I had no network connection at all until I toggled WIFI on & off.
My network connection is working just fine on COI5. I personally can't tell a difference from BOH6. I haven't seen anything other than the LTE & 4G symbols since I got this phone. I know I'm not helping much but just wanted to share.
shouren04 said:
Not sure what the cause of your issue is but this is what happened to me. Since I rooted I've been running jovy23's stock modified deodexed ROM. Jovy's ROM does not include the modem so when I updated from BOH6 to COI5 I was using BOH6 baseband for a day. When I got home that night and updated to the COI5 modem I had no network connection at all until I toggled WIFI on & off.
My network connection is working just fine on COI5. I personally can't tell a difference from BOH6. I haven't seen anything other than the LTE & 4G symbols since I got this phone. I know I'm not helping much but just wanted to share.
Click to expand...
Click to collapse
I appreciate your response.
It just seems that in my area, I'm receiving much weaker signal reception with COI5.
A trick that worked on older models is to flash via odin, however uncheck the option to auto restart. Instead manually power down the phone then reboot straight back into download mode and flash again.
intifadamericana said:
A trick that worked on older models is to flash via odin, however uncheck the option to auto restart. Instead manually power down the phone then reboot straight back into download mode and flash again.
Click to expand...
Click to collapse
I'll have to try that when I get home from work.
Thanks!
intifadamericana said:
A trick that worked on older models is to flash via odin, however uncheck the option to auto restart. Instead manually power down the phone then reboot straight back into download mode and flash again.
Click to expand...
Click to collapse
Tried it. Same thing. Crap.
Thanks for the tip though!

Galaxy S7 Edge Root - No 4g LTE

I have attempted to root my phone, and it has succeeded the last time. I have installed Busybox, Xposed, and verified root works.
Problem is my signal in the status bar only shows 4G, and never LTE, which I have gotten before. I'm also getting H+, and H, as well as 3G, which I never got before. When I had LTE it was a significantly faster than any of the others (H+, H, 3G, E+).
The I softbricked my phone the first time because I used the wrong Xposed framework, so then I reset to factory. However the factory image I downloaded may have been different? I'm not sure, as it appears to be the latest stock firmware, but somehow isn't. Actually, now that I look at it, it appears it isn't a T-Mobile firmware I flashed at all...I have all the T-Mobile bloatware installed, but there's no WiFi calling, that's my first red flag.
I downloaded the firmware from Sammobile, and I'm 100% sure I used the G935T firmware. If you know of a better place to download firmware, or an official site that'd be great. (This is the name of the ZIP I flashed (well, I flashed just the AP in the ZIP: G935TUVU3APG1_G935TTMB3APG1_TMB.zip)
Also, the Kernel Toolkit CPU options do not stick at all, every time I close and reopen the app they are reset back to default.
Anyone have any idea on how to fix these? Thanks.
EDIT: Going back to stock firmware using Kies 3.
Does your baseband match your build number in about phone? I had mismatched the two and got 4G instead of LTE.
im wondering if you ever got this issue fixed i actually have the exact issue ??????
apowers98 said:
I have attempted to root my phone, and it has succeeded the last time. I have installed Busybox, Xposed, and verified root works.
Problem is my signal in the status bar only shows 4G, and never LTE, which I have gotten before. I'm also getting H+, and H, as well as 3G, which I never got before. When I had LTE it was a significantly faster than any of the others (H+, H, 3G, E+).
The I softbricked my phone the first time because I used the wrong Xposed framework, so then I reset to factory. However the factory image I downloaded may have been different? I'm not sure, as it appears to be the latest stock firmware, but somehow isn't. Actually, now that I look at it, it appears it isn't a T-Mobile firmware I flashed at all...I have all the T-Mobile bloatware installed, but there's no WiFi calling, that's my first red flag.
I downloaded the firmware from Sammobile, and I'm 100% sure I used the G935T firmware. If you know of a better place to download firmware, or an official site that'd be great. (This is the name of the ZIP I flashed (well, I flashed just the AP in the ZIP: G935TUVU3APG1_G935TTMB3APG1_TMB.zip)
Also, the Kernel Toolkit CPU options do not stick at all, every time I close and reopen the app they are reset back to default.
Anyone have any idea on how to fix these? Thanks.
EDIT: Going back to stock firmware using Kies 3.
Click to expand...
Click to collapse
Did you get it fixed i have the same issue ?

Phone has no radio/baseband, help please

Somehow I ****ed up and now my phone cannot receive cellular signal at all. In about phone, IEMI number is unknown and in SIM card info, everything is unknown. What I did was this.
1. Flash CSC Selector on my existing ROM selecting ATT CSC. Everything was fine (aside from no voice/wi-fi calling)
2. Wanted to update to latest stock PDA/radio/bootloader so I did (through Odin.) Everything still good.
THIS IS WHERE **** HIT THE FAN
3. Flashed TWRP.
4. Formated data, flashed CSC selector selecting ATT, flashed Makisk, flash Makisk-PHH rot.
After that, no cellular signal at all.
Can someone help please? I really need this phone for work and if I can't get it working tonight, I'm going to have to go to AT&T store and ask for the cheapest phone they got until I can get this fixed...
BTW I already tried re-flashing everything to stock through Odin and it did not help.
http://forum.xda-developers.com/s7-edge/how-to/guide-how-to-fix-check-drk-imei-issues-t3379516
Follow the instructions. Faced the same problem took hours to figure the **** out.

G900PXXU1BOD3 rom, where can i find it?

Hi to everyone,
I have this unusual rom in my phone, as I have read through the internet, the XXU1 stands for a HongKong region.
The problem is, that there's nothing about such ROM on the internet, as if it never existed...
The phone was bought as new through online shop..
It has been unlocked through idoneapps. I use it in Europe. GSM and MOBILE data worked fine until I forced to update it through ODIN to G900PVPS3CPK1.
I was able to get the GSM to work, but the WCDMA network isn't available.. and the messages are split into pieces when I send them. As I've read, that is how they're sent in US.
I had tried many if not all of the roms, modems, kernels etc.. available in this SPRINT galaxy s5 thread..
but none gave me back the mobile network 4G.
So I was wondering if anyone has heard anything about such ROM (my original one) or where I could look for it? Maybe you have an idea what to do?
I searched for you. Here is the result.
https://samsung-firmware.org/download/Galaxy S5 (Snapdragon)/5998/ITV/G900FXXU1BOD3/G900FITV1BOD2/
This page explains it all.
I think you remembered a character wrong, it is an F, not a P. if it is really a P, and you are sure your device model is SM-G900P, then you must buy a new phone with a wrong ROM. I don't think that happens a lot. G900P never has a G900PXXU1BOD3 ROM. I think you flashed a WRONG ROM in the first place. DO NOT flash the ROM in this post until you confirm that your phone's Model Number(you can check this yourself in Settings, About device) is SM-G900F.
Thanks for your response. The sad thing is that the phone is G900P. I have attached the screenshot below. I have made a full TWRP recovery of the rom before doing any flashing. I am able to restore it all except the modem, as TWRP doesn't restore modems.
If I put a newer ROM bootloader and modem and restore the backup - I get a bootloop. If i put an older one I get no signal and the lower buttons arent working. Though I found BOG1 modem to work with my current firmware, but it's not fluent. The phone feels laggy and GPS isn't working...
So I am looking for a complete rom that could work in this phone without any recovery..
Can you find ok4?? Runs awesome for me, use Odin to flash it, you'll lose twrp but then Odin twrp
apexnx said:
Thanks for your response. The sad thing is that the phone is G900P. I have attached the screenshot below. I have made a full TWRP recovery of the rom before doing any flashing. I am able to restore it all except the modem, as TWRP doesn't restore modems.
If I put a newer ROM bootloader and modem and restore the backup - I get a bootloop. If i put an older one I get no signal and the lower buttons arent working. Though I found BOG1 modem to work with my current firmware, but it's not fluent. The phone feels laggy and GPS isn't working...
So I am looking for a complete rom that could work in this phone without any recovery..
Click to expand...
Click to collapse
Sorry for the late reply, you didn't quote me, so I did not get the notification that you have replied.
It's very weird that your bought G900P with a G900F ROM. G900P doesn't support WCDMA network, I don't know if it's blocked by software. But the link in my last post indicates that your reseller flashed G900PXXU1BOD3 for you in order to make WCDMA work. I don't know if you can simply flash official G900PXXU1BOD3, because the system with your phone may be modified in the first place. If you simply want to restore original backup with modem, drop back to TWRP 3.0.2-1 or 3.0.2-0, 3.0.2-1 wouldn't mount external SD card so you have to move your backup to internal storage, I didn't test 3.0.2-0 but I assume it's the least buggy recovery for G900P so far.
yueyejinghun said:
Sorry for the late reply, you didn't quote me, so I did not get the notification that you have replied.
It's very weird that your bought G900P with a G900F ROM. G900P doesn't support WCDMA network, I don't know if it's blocked by software. But the link in my last post indicates that your reseller flashed G900PXXU1BOD3 for you in order to make WCDMA work. I don't know if you can simply flash official G900PXXU1BOD3, because the system with your phone may be modified in the first place. If you simply want to restore original backup with modem, drop back to TWRP 3.0.2-1 or 3.0.2-0, 3.0.2-1 wouldn't mount external SD card so you have to move your backup to internal storage, I didn't test 3.0.2-0 but I assume it's the least buggy recovery for G900P so far.
Click to expand...
Click to collapse
My mistake,
I believe I had tried to restore backup with those versions of TWRP. They don't restore the modem part and give me an eror (can't remember exactly how it sounds), but as far as I have read, TWRP does not restore modem. It is impossible. So I can only flash it by ODIN, but there is no such G900PXXU1BOD3 modem on the internet..
I wonder, what if I would simply flash the G900FXXU1BOD3 or never rom with F symbol, could it work out for me? Maybe you have read about someone doing that? So far its my only hope...
apexnx said:
My mistake,
I believe I had tried to restore backup with those versions of TWRP. They don't restore the modem part and give me an eror (can't remember exactly how it sounds), but as far as I have read, TWRP does not restore modem. It is impossible. So I can only flash it by ODIN, but there is no such G900PXXU1BOD3 modem on the internet..
I wonder, what if I would simply flash the G900FXXU1BOD3 or never rom with F symbol, could it work out for me? Maybe you have read about someone doing that? So far its my only hope...
Click to expand...
Click to collapse
I don't know if someone deliberately flash a stock G900F ROM to G900P, it would have most likely bricked the device. But I have noticed a slight difference between the 2 pictures you posted, first 1 says baseband version is G900PXXU1BOD3, idoneapps says it's G900PVPU3BOG1, I don't know which one is more accurate. I couldn't find a seperated modem file of G900FXXU1BOD3, yet there is a way to extract it yourself, simply change filename extension md5 to tar and open it with compression software. After flash modem, restore your backup.
Edit 1: Maybe you need to flash CSC also when you flash modem. But no rush, just try modem only first.
sammobile.com/firmwares is the only real legit place to get firmwares
Help me!
Hello,
Curiously I have the same problem, I bought the mobile by Ebay to a Hong Kong user and it comes rooted and with problems I do not know how to solve, from the beginning the camera did not focus until suddenly by magic, it focused.
Now I want to do a ROM restoration but I am not able to find that version since from what I see in the answers you have offered here seems to be "trick", have you found any solution? I would appreciate it if you told me so please.
Thank you.
A greeting.

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