The dock is connected - Galaxy S6 Q&A, Help & Troubleshooting

Hello guys, I took my phone to the jungles for a couple of days, and sense I got back it's keep giving me the "the dock is connected" messages with a weird sound. It's also giving me problems to fast charge. I factory reset it and it did nothing. I also tried to clean the charging port with no help. Maybe you guys have a solution? A way to mute it or something? Thank you very much!

Related

Problem with charging

Hello,
recently, my 7Pro drained all the battery and turned off. When I got home, I plugged it in and waited to finish the charging. After 20 minutes I noticed that the phone powers on, put the announcement that the battery is critically low, stays on for about 3-5 minutes, then turns off itself. After that it shows big battery icon on a screen and nothing is happening. Again, when I plug the cable out and in again, the phone starts and behave again the same (stays on and then turn off by itself).
Does anyone encountered similar problem? Could it be faulty battery? I've tried 3 different chargers (including car), tried to charge it from my 2 computers, tried charging while in bootloader mode, also I've reset it to defaults (+; - ; power). Nothing helped so far.
I have it still in warranty, but I have cooked ROM made by ansar. I'm a little afraid to send it like that to HTC.
Any advices greatly appreciated!
Thanks!
OK,
I will answer myself
Do not give a phone to your younger brother! Little brat somehow changed USBMode to "diag" and uninstalled the app! I have restored the phone to defaults and managed to check that before it turns off. After switching to Zune mode, the phone is charging without any problems.
So anyone having similar problem might want to check it out before panicking like me.

OPO doesn't charge!

Hey guys.
Got a big problem. My OnePlus One 64gb doesn't charge anymore. When I connect the original power cable, the led shines up for a very short time and then disappears. The percentage isn't going up. The icon in the statusbar whereas indicates that it would charge.
Currently I'm on 36%. I've powered off the device and plugged it in to the charger. But it seems that it isn't charging in this state too.
In the official OnePlus forums there are several other guys experiencing the same problem, but no solution was found.
Is there any help for me?
A USB connection to the PC seems to be impossible too.
Please help me guys. I need my phone!
Thanks
3RMD said:
Hey guys.
Got a big problem. My OnePlus One 64gb doesn't charge anymore. When I connect the original power cable, the led shines up for a very short time and then disappears. The percentage isn't going up. The icon in the statusbar whereas indicates that it would charge.
Currently I'm on 36%. I've powered off the device and plugged it in to the charger. But it seems that it isn't charging in this state too.
In the official OnePlus forums there are several other guys experiencing the same problem, but no solution was found.
Is there any help for me?
A USB connection to the PC seems to be impossible too.
Please help me guys. I need my phone!
Thanks
Click to expand...
Click to collapse
Need a little bit more information on your phone. Rom, kernel, any mods etc etc.
Have you tried different combinations of cables and plugs??
I would suggest backup all your important files now, so you won't be panicking when you phone has lost all charge.
Then, try a factory reset and see if they works.
Sent from a Locked Bootloader

[Completed] Samsung Galaxy Note 3 not charging- Will charging pad option work?

Dear All,
Your help and your comments are kindly requested in order to solve this issue which has been plaguing me for months-
My Samsung Galaxy Note 3 SM-9005 is in proper working condition and the battery functions fine. I have been using it for almost a year and a half now. However, I am unable to charge the phone when it is switched on and can only charge when it is switched off (grey battery indicator with charging sign flashes on screen and phone vibrates every 10 seconds). I was told that it is a problem with the USB charging port and got that replaced but the problem still persists. I have even cleared my cache and rebooted my phone, and that didn't help. I am confused whether this is a software or hardware problem. As the phone is charging when switched off I am assuming that the hardware is fine. However, I am also thinking that the hardware is screwed maybe because the phone is not able to simultaneously charge and power the device. So I was thinking if getting a wireless charging pad option will work? Any idea if this is a viable option or if there are any other options that will help? Factory reset maybe?
Looking for your help on this guys. I really don't want to replace this mobile!!
Hi,
Posting here is the best way to receive an answer. keep asking in that forum for more relevants answers from the owners.
Good luck

Fast charge not working in s6 after marshmallow (6.0.1) update

I updated my (factory unlocked) S6 to Marshmallow 6.0.1 and for two days it worked just fine. Then suddenly the fast charge stopped working. when i open notifications it says: cable charge, 5 hours until full charge. I tried everything, i have 2 original adaptive fc samsung chargers and none of them works. plus an aukey fast charging external battery, but when i connect my phone it keep saying cable charge. i pushed the usb into the charger, i turned on the fast charging option in settings, tried different cables. then i tried to connect it to my pc, but it doesnt recognizes my phone, and neither does the Mini MicroSD Card Reader that worked just fine before the update. I did a hard reset, but it wont work. im thinking maybe something (hardware) broke in the second day after the update, idk. i remember conecting the phone at night before going to sleep to an iphone cube with the battery at 90%, but that wont explain why my pc doesnt recognise it. I NEED HELP, PLZ
Just a thought: did you enable fast charging option from the battery menu ?
Please read again
it clearly says i turned on the fast charge option in settings
"5 hours until full charge"
something else is wrong here
markoxda said:
"5 hours until full charge"
something else is wrong here
Click to expand...
Click to collapse
Why? How do you know? What do you think its the problem?
the weird thing is that when I connect the s6 to the wall charger it pops up the "connected as a media device" that should appear when connecting to a computer. AND when I connect it to the computer it doesnt appear, so I cant move files, etc.
I have the same issue! I know for a fact that it started right after I charged my phone a little on my friend's car charger. I have charged my phones on his charger in the past and have never had issues. It's almost like the phone got scared and locked itself down (stopped transmitting and recieving USB data, therefore not recognizing fast charger or mtp). I have been searching this issue for a while, but have not been able to find a solution. There are lots of people out there that have this problem! I have called Samsung, but they barely even wanted to talk to be because it is the unlocked variant (sm-g920i). Honestly at this point I would be willing to pay them maybe $50 to fix it. It's ridiculous! And I suspect that it is just their dumbass firmware that screwed me over!
I also suspect that is the firmware, but i have searched everywhere and the only ones that could fix it did it by changing the usb port (therefore it was a hardware problem). The ****ty thing is that this phone is too difficult to open, and too dangerous, i dont dare to do it myself, but i neither trust anyone who isnt samsung... so.. i think im just going to sell it and buy anotherone, or idk.. if you can solve the problem please let me know. I'll really appreciate it. (Sorry for bad english)
you might want to try clear both daavik cache and cache.
. I had a similiar problem, that seemed to clear it up.
to clear the dalvik cache i have to root it, and i dont want to in case i have to take it to samsung because maybe if i root it i will loose the warranty. and i already cleared all the other caches like 5 times, i dont know what to do anymore. thank you for the reply, if you know of anything else I can try...
I can confirm that it is not hardware related. I have replaced the board containing the USB port, but am still having the same issue!
And have you found a firmware/software solution to the problem? what's exactly your issue? the same as mine? no fast charge and not connecting to pc?
I also have the same problem, since wiped the device with paper and sometimes back fast loading, however the transfer via USB does not work. I believe it is software problem.
Yesterday I noticed that my data cable connects via download mode by odin, or as may be hardware if odin recognize?
guys,i got a galaxy s6 edge and i had a fast charging issue and i've checked all common solution like changing cables,chargers,even changed the socket but same issue exits my mobile charging in 6 hours and when i go to fast charge option in menu it turned on and at the moment of connecting the cable to automaticly turn off with no choise to turn it on again,any one please knows how so solve??

Beeps every 7 seconds while wireless charging!

Hello and please help! Phone now beeps while charging. One beep every 7 seconds. Turning off the setting "play a sound when charger connected" does not fix the problem. It's a new problem and has not always done it. I have also switched to another pad of same brand we had in house.
Thanks in advance for the help!
Bill_Pisechko said:
Hello and please help! Phone now beeps while charging. One beep every 7 seconds. Turning off the setting "play a sound when charger connected" does not fix the problem. It's a new problem and has not always done it. I have also switched to another pad of same brand we had in house.
Thanks in advance for the help!
Click to expand...
Click to collapse
Maybe factory reset.
Like if it we're to connect then disconnect? If so then the cable supplying the unit is loose or bad, or your phone case is to bulky. Mine does this occasionally if I don't center my phone properly. But normally after disconnecting 1st time charger will not try to reconnect untill I lift phone and then reset it.
Sent from my SM-G955U using Tapatalk

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