Hi
I'm having serious issues with sync/push for all mail accounts using Gmail app (incl my Gmail account) and Samsung email app where I've setup an exchange account. I've checked settings that all are set to push, sync is on in accounts and I've even installed exchange services but still emails only arrive when I open the apps or sync manually. I've also removed and re-added all accounts. Only email app that's working like it should is Microsoft Outlook [emoji23]
I just got the phone and setup everything from scratch so no factory reset suggestions please.
Sent from my SM-G930F using Tapatalk
I had a similar issue with my two Gmail accounts on my htc m9. I would have to manually refresh to receive new emails. Very frustrating. Then when I upgraded to the s7 I've no longer had the issue. There is an open bug that you can read about here. May be what your experiencing. https://code.google.com/p/android/issues/detail?id=197805
Sent from my SM-G930T using Tapatalk
Do you have power saving turned on for gmail (settings / battery / battery usage / more / optimize)? If so, turn it off. Ditto for the Samsung mail app.
Related
Hi all
This was a new one for me and i hope its a one off.
I was reading my emails using the undread option across mutiple accounts and once i had read them all and switched back to all mails view all of my mails had gone from the device.
I then exited mail and went back into it and it showed the setup account choices screen.
I checked settings and accounts and they were all still there with a green sync icon but checking the mail app they were not showing as registered.
The only fix i could find was a factory reset.
Has anyone else experienced this and is there a better fix? I have searched the forums and found nothing so far.
Annoyed
Sent from my HTC Sensation Z710e using XDA App
This also has happened to me multiple times. I had 2 accounts: exchange for work and pop/smtp for home email. Mail client crashed (do not remember exactly what i was doing) and upon re starting it i was presented with the screen to set up mail accounts.
Checking the Account & Sync in Settings listed both accounts, but the mail client was unaware of them.
First time this happened I simply re-entered account details in the mail client and everything worked.
Second time it happened I could enter the exchange account details but client reported that it could not connect.
This required a factory reset to fix. Called north american support line, they had no record of this problem on file & suggested I use k9 client due to history of mail client issues on other devices. I could not get k9 to work on exchange.
When it happened the third time, I was able to reenter the accounts into the email client again and things worked.
I am now evaluating touchdown mail client for exchange. I use the gmail client for some other accounts and it works fine.
We all know by now that the phone has been weird with emails. Sometimes the push email works and sometimes it doesn't. My main issue was my Gmail. I have 3x Gmail and 2x Work.
This is what I did. So far, it's working 100%.
Please know, this will only work if you DON'T use the Gmail app.
1. Factory wiped the phone. Once started up, do not add your Google account yet.
2. Go into Settings and Apps and disable all your bloatware while you're here and make sure you disable the Gmail app. When you get out of it, it'll reload Sense. After this, go ahead and reboot your phone to be safe.
3. Now go ahead and go to Settings and Accounts and add your Google account. With Gmail disabled, it will not sync your email. Your choice if you want to sync Contacts.
4. Next, setup your Gmail via Microsoft Exchange via server method. Email and Username is your full email address. Leave Domain blank. The server address is m.google.com
5. When finished, set it up Push Email and not Smart Sync. If you did not sync your Contacts via Google, you can do it here also. Same with Calendar and Tasks.
Done!
Click to expand...
Click to collapse
With this method, I haven't had any issues...YET
Please comment if this works well for you.
Maybe we can see if it's just Gmail accounts in general or any Microsoft Exchange accounts too.
Please NO iOS vs Android statements
Or you can do what I did and go into your advanced wifi settings and enable Best Wifi Performance. Since I enabled this my push notifications have been coming instantly.
NextNexus said:
Or you can do what I did and go into your advanced wifi settings and enable Best Wifi Performance. Since I enabled this my push notifications have been coming instantly.
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I had the issue regardless on WiFi, 4G, or LTE.
I am on LTE 100% so I prefer my faster connection
I know that this thread is about not using the Gmail app but I saw on the other thread about the email issues that some people complained about the Gmail app being slow too with getting push notifications.
I am a first time Android user and I have noticed that it usually takes several minutes for my phone to notify me in the GMail app. Is this normal across Android phones or does this push notification bug also affect the GMail app too?
nephipower said:
I know that this thread is about not using the Gmail app but I saw on the other thread about the email issues that some people complained about the Gmail app being slow too with getting push notifications.
I am a first time Android user and I have noticed that it usually takes several minutes for my phone to notify me in the GMail app. Is this normal across Android phones or does this push notification bug also affect the GMail app too?
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This is NOT normal. The native gmail app should receive emails within 5-10 seconds (max) of when they would show up in your account if you were using a computer.
Sent from my HTC One X using XDA
What worked for me was extremely simple. After I setup the accounts, I went back into "Accounts & Sync" and under each account, I simply toggled "Sync Mail" off, then back on. After I did that to each account, push was enabled and working on all accounts.
Eric Weber
SightMax.com
chrikenn said:
This is NOT normal. The native gmail app should receive emails within 5-10 seconds (max) of when they would show up in your account if you were using a computer.
Sent from my HTC One X using XDA
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So does anyone know of any solution to fix the issue for the Gmail app?
Sent from my HTC One X using XDA
My Gmail app doesn't push all my mail. When I check my gmail on my laptop, there is still unread mail in my inbox???
So I saw that my battery was drained by around 30% in two hours and I checked the battery and the email exchange was eating most of the batteries. I went to settings and clicked corporate and saw that one of my email accounts kept syncing and wouldn't stop. Does anyone know how to stop it? Other than deleting my account. I'd like to have it on push to receive emails.
Sent from my Nexus 5 using Tapatalk
Was it set to push or sync every x number of minutes?
Niemer said:
Was it set to push or sync every x number of minutes?
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No, it was push, automatic.
This is the email for my university so the only way to add it is by using exchange
I have two other accounts with hotmail and their isn't any issue with those.
I'm wondering if it is just an issue with the exchange?
When you go into settings > corporate, you usually see "Last synced date time" but with my exchange account, it keeps flashing back and forth between "last synced date (current time)" and syncing. It keeps doing this unless I change push(automatic) into something else, or remove the account/don't sync the email from it
Your not the only one having problems like this. http://forum.xda-developers.com/showthread.php?t=2512237
I'm able to connect and send/receive email, but it won't push the read status from the phone back to the server.
I have this exact same problem and I cannot figure it out. I've removed all my exchange e-mails with this e-mail client and it has helped
For what it's worth i'm using the exchange email APK that does not require a PIN and I have absolutely no extra battery drain from my Exchange account and i've been using it since I got my Nexus 5.
It is set to push as well...
Do you have a link to down load it? Are you referring to the exchange apk or just the email apk? Is it still email 6.0?
Thanks for any information that you can provide.
Sent from my Nexus 5 using xda app-developers app
Hello All,
I just bought a Nexus 5 and got a upgrade of android 4.4.3 yesterday.
Well, Is there any way to have push email service for the default email app for a gmail account.
Android 4.4.2 had a bug with exchange server and it has been fixed. I checked it on my hotmail account. I am getting notifications without turning on the sync. Same what I want it for gmail account.
I know I can use the gmail app, but for that sync should be turned on and I guess it will consume more battery.
Gmail sync is possible on my previous phone that was Galaxy R which had samsung push service running in the background.
Is there any way to achieve this in Nexus 5?
I have three email accounts using the stock email app, and a gmail account using the gmail app. The three accounts using the stock app are all set to sync manually, and the peak schedule set to off. The stock app still syncs throughout the day, does anyone know how to set it so it will only sync when the app is opened up?
I had the same problem. Only way I could keep it from syncing was to turn sync completely off in the email app's settings. Then turn it back on when I wanted to manually sync.
Same problem with manaul sync of email
Bought my S7 today and have discovered the same thing. Setting sync schedule to manual does not seem to have any effect. If Sync account is on, I get mail; it's if off, I don't. I'd like to set Sync account to on, then request mail when I want it. The pdf manual reads 'To manually retrieve emails, swipe downwards on the screen.' But if Sync account is off, swiping down doesn't retrieve emails, and if Sync account is on, the emails are downloaded before you swipe.
Bug?
Sir_Eagle said:
I have three email accounts using the stock email app, and a gmail account using the gmail app. The three accounts using the stock app are all set to sync manually, and the peak schedule set to off. The stock app still syncs throughout the day, does anyone know how to set it so it will only sync when the app is opened up?
Click to expand...
Click to collapse
Move your Gmail account to the stock email app and you can set it however you need. It would be easier to have all accounts in one place anyway.
Sir_Eagle said:
I have three email accounts using the stock email app, and a gmail account using the gmail app. The three accounts using the stock app are all set to sync manually, and the peak schedule set to off. The stock app still syncs throughout the day, does anyone know how to set it so it will only sync when the app is opened up?
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Click to collapse
Have you tried through Settings > Accounts long press on Google and turn off Automatic Sync in there for G-Mail and any other Google services you don't want to sync automatically.
Then when you open the G-Mail app just pull the screen down to update your messages which will sync manually.
pixel_junkie said:
Move your Gmail account to the stock email app and you can set it however you need. It would be easier to have all accounts in one place anyway.
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Click to collapse
I have recently added Gmail to the stock email app.
ag4751 said:
Have you tried through Settings > Accounts long press on Google and turn off Automatic Sync in there for G-Mail and any other Google services you don't want to sync automatically.
Then when you open the G-Mail app just pull the screen down to update your messages which will sync manually.
Click to expand...
Click to collapse
If you turn auto sync off, it will nor sync by pulling screen down.
Sir_Eagle said:
If you turn auto sync off, it will nor sync by pulling screen down.
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Click to collapse
If you turn it off then when you open your gmail app and slide the screen down you will see the circle icon rotating and any new emails will be loaded into you inbox, I know it works because I use it, if you have no new emails nothing will change.
Sir_Eagle said:
I have three email accounts using the stock email app, and a gmail account using the gmail app. The three accounts using the stock app are all set to sync manually, and the peak schedule set to off. The stock app still syncs throughout the day, does anyone know how to set it so it will only sync when the app is opened up?
Click to expand...
Click to collapse
Same here. For the gmail account I use the gmail app. For the other two accounts (one is yahoo one is work POP account) i use the S7 stock email app. The stock email is better for me as it allows me to sort by unread and select all. All set on manual but keeps synchronizing. Very annoying...
ratacit said:
Very annoying...
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Yes it is. And there doesn't seem to be a way to fix it.
LGLemay said:
Bought my S7 today and have discovered the same thing. Setting sync schedule to manual does not seem to have any effect. If Sync account is on, I get mail; it's if off, I don't. I'd like to set Sync account to on, then request mail when I want it. The pdf manual reads 'To manually retrieve emails, swipe downwards on the screen.' But if Sync account is off, swiping down doesn't retrieve emails, and if Sync account is on, the emails are downloaded before you swipe.
Bug?
Click to expand...
Click to collapse
I have the exact same problem.
I want manual sync (no automatic sync) for my work email after 17:00, but I want to be able to open the app and browse emails offline (WITHOUT the app instantly triggering a sync). This worked in my S5 but has now changed in S7.
Agree that it is a bug!
Simon
Any suggestions??? More bugs - bought S7 -just set up my business email as POP3 (yahoo small business with email on Yahoo server) thru email that comes with S7. Want all my emails from my email acount on phone - several years of them that amount to under 2GB (sometimes need see all conversations from past with client while not hear laptop in home office) and then want to sync every 15 min and have new emails sent to phone - (on laptop use microsoft outlook set up as pop3 to leave on server when download). Also since I am starting new bus but want to see emails from old bus only way to do on phone is Pop3 (if stop paying Yahoo yearly fee will delete emails from its server for that email account). My old Blackberry did this perfectly - downloaded all , then every 15 minutes just downloaded new when synched and could just flick thru them. In prior Samsung S (did not own one) used to have setting in synch to "period of time" to sync - in S7 now asks "how many emails to load"- even if set on TOTAL does not seem to be willing to download all my emails. to the phone. Only loaded three months then went back while phone still on, and only one month shows. Whole purpose of Pop3 is to download ALL emails in an email account. Then when delete an email deletes from phone and server. Any fix for this anyone knows? If this just a limit in the native email app in phone or in Android OS so in all phones? If just this app anyone know an email app for non-exchange and exchange servers that will permit you to download ALL emails in email account set as pop3?
Yes - this sucks - I have used a note3, note4 and the manual sync rmail works great - I tried a note5 and it would sync automatically (even though I set it to only manual sync) I KNOW how to so this (since I did it with the note 3&4. ---- the note 7 also has this problem - WHY didn't samsung fix it? It's ANNOYING to be woken up with email alerts, and it's annoying to have to turn sync on and off. We paid a lot of money for this phone - it should work.... come on Samsung......