Is anybody else getting the split window feature just turning on randomly when doing something else. I can't figure out what is making it turn on, if I'm hitting the recent button accidentally or what but it tries to turn on split window randomly at times and I cannot figure out what is making it do it or how to turn it off.
Macguyver said:
Is anybody else getting the split window feature just turning on randomly when doing something else. I can't figure out what is making it turn on, if I'm hitting the recent button accidentally or what but it tries to turn on split window randomly at times and I cannot figure out what is making it do it or how to turn it off.
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Pressing and holding the Recent button brings up the split screen option.
Maybe you are accidentally hitting the recent button with your palm while using it in your left hand.
Little update, I took it to Best Buy and the Samsung guy watched it happen, as well as the camera came on and shut off on its own. I got the phone swapped out and this one seems fine.
Also happening to me. I have the GS7 from TMobile. There is an app that some people has recomended to deactivate the split acreen feature; it works, but is not a permanent solution. Hope Samsung fix it in a software update... I hope is not a hardware issue. I don't have a cover nor a screent protector.
I went to the T-Mobile store to try to exchange it for another one. Since the issue is hard to prove (it doesn't happen every time), casually, the person that helped me at the store was the manager (who was greeting the customers that came in). After describing the problem to her, she told me that T-Mobile had received an alert in their systems about this issue and that it appears to be a hardware problem. They exchange mine for free even when I had exceeded the 14 day window.
Related
I just started having this "bug" yesterday. Basically, what happens (randomly) is that when I press the power button, remove the stylus, or slide the phone open to wake it up I'll be met with a black/blank screen. The backlighting will be on, and the phone is responsive (can receive messages, make calls, sounds/notifications work), but I won't be able to use the screen. If I use the power button to turn the screen back off and wait a few seconds, the screen might start working again. This is completely random and I cannot duplicate it with any guaranteed process, but it seems to be when the phone is waking up from standby. After a soft reset, probably half of the time I'll be met with this same delima, which leads me to believe it's hardware and not completely software.
At the same time the phone is also struggling to re-paint the screen from the change of Landscape-to-Portrait and visa versa. Also opening and closing windows to get back to the today screen also cause a problem. I've disabled TF3D to see if that makes a difference, it doesn't. I have a blank today screen with no plugins to free up the system resources, and am still having this issue.
I'm using JD's Rom (probably around 1.3, it's been running fine with no issues up to this point).
I'm also using S2U2 1.35 (if that makes any difference, haven't had any problems until recently)
The phone has never been dropped, it's in InvisibleShield, and normally sits on my desk charging all day.
This started happening last night for no apparent reason and it's really starting to irratate me.
Any advice is appreciated. Thanks.
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
After more testing..
After some more fiddling around with the phone I'm about 90% certain it's a hardware issue. I noticed that when I slide the keyboard out if the slide portion is past the number line then the screen will stay on, but not update. I don't know how well I can explain it. If I'm typing and hold the screen to keep it from opening all the way then I can see the letters/words appear (in txt msg/email), but if I let the screen goes and it slides all the way open then the screen will stay on and only show what has already happened, any more typed characters will not appear, but if I move the screen back to the number row then the screen will re-draw and update what has happened.
Is this something that Sprint should fix no questions asked?
lulugirl896 said:
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
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Click to collapse
The last piece of software I installed was Gyrator 2 on Friday-ish. Thinking that it was the problem, I removed it using MemMaid. I'm going to give the phone a flash tonight and see if it is software related (hoping for the easy fix) but as the post above says, I'm almost certain it's a hardware issue. I just wish I knew how it happened. . . So much for that time putting those InvShld on.
Final Update (this can be closed)
I took it into a Sprint store and they replaced the "flip" on the top for free (I have insurance).
Point of the story/thread, this can be closed, it was a hardware issue, and now it's fixed.
My back button is freaking out. It randomly presses and it sucks. I can't do much of anything on my phone because of it. Started happening last night and has lasted all through the day doing the same thing. Open an app and use it for a few seconds then it hammers the back button. (Or long presses it.) Doesn't matter which app, and sometimes no app, just the main screen.
Why is this happening? It had been working great. When I was on 2.3.2 it happened a couple of times and then quit. Now it won't stop. I've cleaned the screen several times. Wash my hands like crazy. Reboot, pulled battery...
happened to me after i restored apps with mybackup. i don't know if it was a specific app or something to do with mybackup. couldnt be bothered finding which app it was, so just factory reset to fix it.
this thread might be related
http://forum.xda-developers.com/showthread.php?t=952535
I've seen that thread and tried to tighten screws but none were loose. I hoped to not reset...
The model working at The best buy store here has this issue bad. The back button simple doesn't work unless pressed extremely hard, enough to almost break the phone. The other 3 buttons work just fine though.
My back button is also less sensitive than the other buttons.
I can even use the phone with gloves, only the back button doesn't work.
I found one thread that said to turn off animation. I did but it didn't stop. It did seem to slow it down. Now it seems to have stopped for today.
i had this issue with my home button. it's a hardware issue not caused by any apps you've downloaded. you're going to have to call samsung and have them fix yours unfortunately. they won't send out a new one they require you to send yours in for repair and for them to ship it back out to you =/
my 1st ns had problem with back button with my second ns back button works great
Hey everyone, I'm a fairly new OPO user myself here as well; I received mine back in early-mid October, and have had it since then.
But oddly enough, for the past two weeks or so, the following issues have surfaced and has become more frequent, and prominent than ever. For all the fellow OPO-users out there, I was wondering if anyone else has come across the same issue(s) that I've been going through... Unfortunately I really haven't had the time to look up any solution methods and whatnot with two young'uns whom are extremely demanding of my presence... All. The. Time.
So I thought that if I compiled my little list here, hopefully some kind soul will reach out to me with answers (or at least, the direction to where I could find those answers) and make my day just -that- much lighter.
Now just to mention the main points : NO, I have NOT rooted my phone, and YES, I DID install the OTA update, and currently my CM version is the 11.0-XNPH38R.
~~~~~~~~~~~~~~~~~~~~~
a) sometimes, my OPO screen will absolutely REFUSE to turn back on, after I've put the phone to sleep. nothing i do can get the screen to turn back on again - unless it decides it finally wants to. (it's got a mind of its own, this thing... and it's just as stubborn as I am. UGH.) i try double-tapping the screen several times (i've turned that feature on) and i try pressing the power/wake button, or holding it down, ... but zilch. this will usually last up to 10~15 minutes. (after 5~10 minutes of trying to bring it back to life, I just give up and let it be.) when the screen DOES end up turning back on, it's either flashing the "power off/reboot/accessibility" menu several times (probably from me trying to mess with the physical power/wake button) then finally respond to my 'backspace' on-screen keys, or the home icon, returning me back to the proper lockscreen it's supposed to show. ANOTHER way it ends up FINALLY responding, is that the phone will vibrate in short sequences of two, maybe three times and then it will initiate the rebooting process. then everything starts working fine again. i don't recall having ever done anything to trigger something like this to happen, either...
b) the keyboard (the stock Android keyboard) randomly will NOT work; by that I mean, when I am in a messaging app, or any other app that requires a person to TYPE WORDS ON, the keyboard DOES show up, (along with the suggestive bar just above it) and when I try to type, all the usual things will occur; the letter I happen to press will pop-up in response to my tap, and in the suggestive word bar above, it will start showing me the possible word combinations possible based on the sequence of the letters I type, but nowhere do I actually SEE on the SCREEN/message bar/etc. any letters or characters popping up. this issue too, will happen out of nowhere and will last about 15~20 minutes as well. usually what fixes the problem (as annoying as it is) is if I shut down/turn on, then reboot the phone a couple of times to get the keyboard to actually start working again. but there MUST be an easier method to fix this (and all my other issues) !
c) the stock camera app; this issue actually started occurring within days - just under a week of actually getting the shipment of the phone to my place. I was testing out the camera functions, the usual, then suddenly, I would get booted out of the app, and a message saying "The Camera cannot be used at this time" will pop-up as a result. (although, what was even STRANGER, was for a while, (for about 2-3 days) I was receiving a totally different message that didn't even make any SENSE: it said something along the lines of "the camera could not be connected to the device at this time" or "the camera has been disconnected from the device"... i don't even know HOW a camera can "disconnect" itself from the phone, but apparently it CAN.) with this issue, there was absolutely NOTHING I could do to start making it work again. it was non-functional for three, four days straight (no word of a lie) then just for the hell of it, I decided to open the camera app again, and boom, it was working. that didn't last long, though... then suddenly after opening the camera, there would be a prolonged black screen on the phone that wouldn't go away, and I couldn't select any options whatsoever... then when the camera finally started "working", i tried taking a picture - i thought that it would work, since nothing was indicative of it NOT working... but alas, such was not the case. when i went into gallery, to browse through the photos I had taken, they were not there at all, and the photos i had thought were taken weren't actually taken at all.
Asides from that, and some occasional (frequent) crashes while using the phone, I'm not feeling too frustrated by it. (I guess I just have an effin'-load of patience.) Still, I would greatly appreciate any thoughts or suggestions about this dilemma of mine, or providing me the key to all of the answers to these stupid bugs.
Thanks for all those who took the time to read my lengthy post. :fingers-crossed:
-- MK.
An hour or so ago everything worked fine, and then I updated my playstores pending apps (only Fleksy was pending) and the "force touch" feature of the phones seems to have completely stopped working, no matter what setting I turned on or off it didn't work...
Anyone has a clue as to what can cause this?
General notes:
1. Using stock Exynos unlocked variant
2. I am using package disabler (which btw didn't improve much my battery life, but that might be just me using the phone too much ) so maybe one of the packages decided that it depends on a disabled one?
I noticed mine stops working after a reboot and takes about a minute or two to get back up and running. Try a restart after clearing caches, if nothing still, reboot in safe mode. If it works, then its an app you installed interfering.
RazoE said:
I noticed mine stops working after a reboot and takes about a minute or two to get back up and running. Try a restart after clearing caches, if nothing still, reboot in safe mode. If it works, then its an app you installed interfering.
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Click to collapse
Mine also stop working after I restart my S8 Plus, it will again work if I wait around 20 minutes. Is this software or hardware problem? Any solutions?
Wish mine would stop working permanently! can't stand that feature forever brushing across it and waking the phone up!
Ady1976 said:
Wish mine would stop working permanently! can't stand that feature forever brushing across it and waking the phone up!
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How does it act up on your part? Mine would just stop working if I restart the phone & I should wait sometimes hours before it would work again.
Every time i'm installing my phone in my car mount I need to hold the phone from the bottom to install it correctly and brushing my fingers across the bottom is constantly waking the phone up, I've lowered the sensitivity to it's minimum.
Ady1976 said:
Every time i'm installing my phone in my car mount I need to hold the phone from the bottom to install it correctly and brushing my fingers across the bottom is constantly waking the phone up, I've lowered the sensitivity to it's minimum.
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Click to collapse
I see, problem is not the same. On my part the tactile home button simply doesn't work when you press on it. I have to double tap to wake the phone when on lockscreen.
bladefrost said:
I see, problem is not the same. On my part the tactile home button simply doesn't work when you press on it. I have to double tap to wake the phone when on lockscreen.
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Click to collapse
Unless your phone is unlocked no pins etc the phone will just go to the lockscreen, it's a useless feature, most people have the phones locked and thus it's a complete waste of time, it sounds to me the capacitive home button part of the screen was an afterthought because they couldn't install the fingerprint reader under the screen, just had a software update yesterday and still can't turn it off, basic stuff Samsung should enable an ON/OFF toggle switch for this.
Had the same problem with my S8 Plus India Variant(SM-G955 FD), I got my screen replaced from service center, Device was not rooted back then, so was under warranty.
But it is an hardware issue, as since then it has never gone off.
I mean when I press the home button hard it doesn't wake the phone up & no vibration. It happens when I restart the device then it would stop working for few minutes to a few hours sometimes, then it would start working again normally until I restart the phone again. I think this is just a software issue.
My z-flip3 5g has a strange problem. If i close it (by folding the screen closed), then after opening (unfolding) the screen and touching the right side button/fingerprint reader to unlock it, i hear the quiet "click" noise that indicates the phone is unlocked, but the screen stays black. i then have to repeatedly push the lock button on the right to lock the phone again and unlock it again. after several attempts the screen finally turns on. sometimes it will go black a few seconds later and the same issue continues. but other times the screen will stay on and work fine.
i have noticed that if i do not close the phone (folding the screen together) then i do NOT encounter this issue. the phone screen turns on when pushing the right side button (or touching the fingerprint sensor) and everything works fine.
this issue started yesterday, a system update installed yesterday as well, could it be related?
i already restarted many times, booted into recovery mode and wiped the cache. nothing has helped. the only way to avoid the problem is by not closing (folding the screen shut) the phone.
One UI v 5.1
Android 13
Security patch level Feb 1, 2023
fully stock/not rooted
I have same behavior. Did you solve this problem?
Unfortunately no. Did a factory reset, hoping that would help, but the issue persists
Mine has recently started doing the same. Last update was right before this started several weeks ago. I don't have mine set to require fingerprint, it should just turn on after opening. If I open it partway, it will turn on, then turn back off when fully opened.
hi,
i have same problem, it's software problem?
Not completely sure about that. They update this thing so often, it could be coincedence that it started shortly after an update. I want to try blowing out the hinges as I've got some dust under there that I hear when opening the phone. Definitely not a phone to put in your pocket after working in the wood shop!
Digital Dragon said:
Not completely sure about that. They update this thing so often, it could be coincedence that it started shortly after an update. I want to try blowing out the hinges as I've got some dust under there that I hear when opening the phone. Definitely not a phone to put in your pocket after working in the wood shop!
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Click to collapse
and don´t take it to the beach either!
What is also strange is that when I close the phone and open it a few seconds later, there is no issues whatsoever. However, if I leave it closed a few minutes, then when opening it, the problems with the screen staying off happen.
Yes, definitely don't take it to the beach!
@netridah , mine is doing exactly that. Which makes me wonder is it a wake issue, or a mechanical/sensor issue with the hinge.
one more to the bill
I checked the flexes and I warmed up the logic nothing works
I have the same issue: Flip 3 - 5G with OneUI 5.1 - 1 April Patch level
When I open the phone I eventually see for less than one second the lock screen, the goes black and unresponsive.
Then I have to press the button to turn the screen off (even if it is already) and then re-press the button or use the fingerprint to turn it on and it will work (eventually, sometime I have to do it a couple of times).
I already googled it on many forums but no solutions, I've tried to:
Disable the always-on display - no result, at first looked like it did the trick but the day after was having the same issue.
Check all the updates of the system components like always on-on display (settings --> lock screen --> always on display --> info), no help everything is up to date.
Hi,
I have the exact same problem, only difference is that I'm on the z flip 4.
I get the black screen and sometimes when opening or closing the phone the screen can flash in a bright yellow or green color.
I got a motherboard but the problem continued
Next step changing screen is very expensive at the moment
This is driving me crazy - also started the day I updated to OneUI 5.1.
Hoping for a solution soon!
I am also encountering this problem, I went to samsung repair shop 1 month out of warranty, sales person said it is a screen issue and needs to be replaced for 430$. Mine was before the update, i took mine near the pool, got wet maybe, as the alarm for usb charging mentioned unplug it immediately, day after it began randomly dark when phone is openned fully. Zflip 3
Oh just an update, i did some tinkering today, Good lock all updated, disabled clockface, sprayed some contact cleaner on power button, and hinges, fold close and open for a minute or two, fell asleep for 1 hour, and when I woke up, my screen works back to normal, it wakes up when unfolded, no more waiting or hitting the power button several times. hope this stays like this.
piper_indebt said:
Oh just an update, i did some tinkering today, Good lock all updated, disabled clockface, sprayed some contact cleaner on power button, and hinges, fold close and open for a minute or two, fell asleep for 1 hour, and when I woke up, my screen works back to normal, it wakes up when unfolded, no more waiting or hitting the power button several times. hope this stays like this.
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How to disable the clockface? what would that contact cleaner be?
thanks
firstchris said:
How to disable the clockface? what would that contact cleaner be?
thanks
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Click to collapse
Hi, few days now, I still have occasional blacking out, I've tried putting my phone on safe mode, and this seems to solve the problem. I suspect it may not be hardware fault, but 3rd party software, "good lock" or something else that conflicts wit one ui, that makes the flipping open lag waking up. Contact cleaner used for electrical stuff
Didnt use my z3 for about a week let the battery drain.. then charged it too 100% without turning on the phone.. my phone back to normal now.. hope it works for you guys
Hello,
I am using Z Flip 4 and last night I started having this problem as well. I can confirm 100% that my phone has no hardware nor a history of impact of any sort that's why it's really frustrating having this kind of problem.
Has anyone already found a resolution for this problem?
Z flip 4 here also. Had the same problem with the screen. Took the phone to Samsung and they changed the screen, frame and back panel's for free under warranty.
They said it's a hardware issue.
So better to take the phone to Samsung.