Serious bug - sensors fail - Samsung Galaxy S7 Questions and Answers

Hi all, I just got my s7 (Hongkong, 8890) last week and it was perfectly fine until today when i was using whatsapp - i could ONLY play audio notes through the speaker even if i brought the phone close to my ear (I checked and cleaned at least 3 times so nothing is blocking the proximity sensor. )
I then proceeded to make a phone call to try and as expected the screen won't turn off when the phone is brought close to my ear.
So I dialed *#0*# to see if it was whatsapps problem or it was the phone - turned out all the sensors including barometer, accelerator ...etc have all failed to give any response. The readings were all 0 when i was shoving my phone like a mad ***** lol
Anyway I restarted once, didn't work. Twice, works like a charm again.
Thoughts?

kentcheung92 said:
Hi all, I just got my s7 (Hongkong, 8890) last week and it was perfectly fine until today when i was using whatsapp - i could ONLY play audio notes through the speaker even if i brought the phone close to my ear (I checked and cleaned at least 3 times so nothing is blocking the proximity sensor. )
I then proceeded to make a phone call to try and as expected the screen won't turn off when the phone is brought close to my ear.
So I dialed *#0*# to see if it was whatsapps problem or it was the phone - turned out all the sensors including barometer, accelerator ...etc have all failed to give any response. The readings were all 0 when i was shoving my phone like a mad ***** lol
Anyway I restarted once, didn't work. Twice, works like a charm again.
Thoughts?
Click to expand...
Click to collapse
Hey mate SM-G930F/Exynos Variant User here! Have you tried to turn off smart stay? I had an issue with my camera when I turning it on, and it could be same situation for prox sensor also? Don't really know what they are watchin with smart stay, but it could be a solution for this? Let me know if it works or not, I am really interested in this issue also. All your best

CenteaOSD said:
Hey mate SM-G930F/Exynos Variant User here! Have you tried to turn off smart stay? I had an issue with my camera when I turning it on, and it could be same situation for prox sensor also? Don't really know what they are watchin with smart stay, but it could be a solution for this? Let me know if it works or not, I am really interested in this issue also. All your best
Click to expand...
Click to collapse
Hey m8. I just checked and smartstay is off - its been off since i got this phone so that's probably not the reason but thanks!

kentcheung92 said:
Hey m8. I just checked and smartstay is off - its been off since i got this phone so that's probably not the reason but thanks!
Click to expand...
Click to collapse
Oh well.... in that case imma out of idea. Sorry bud.

similar to me
It looks like similar to me: http://forum.xda-developers.com/galaxy-s7/help/proximity-sensor-issue-t3362277
Have you found a solution?
Frederic
CenteaOSD said:
Oh well.... in that case imma out of idea. Sorry bud.
Click to expand...
Click to collapse

kentcheung92 said:
Hi all, I just got my s7 (Hongkong, 8890) last week and it was perfectly fine until today when i was using whatsapp - i could ONLY play audio notes through the speaker even if i brought the phone close to my ear (I checked and cleaned at least 3 times so nothing is blocking the proximity sensor. )
I then proceeded to make a phone call to try and as expected the screen won't turn off when the phone is brought close to my ear.
So I dialed *#0*# to see if it was whatsapps problem or it was the phone - turned out all the sensors including barometer, accelerator ...etc have all failed to give any response. The readings were all 0 when i was shoving my phone like a mad ***** lol
Anyway I restarted once, didn't work. Twice, works like a charm again.
Thoughts?
Click to expand...
Click to collapse
I have the same problem where I suspect that it is software that controls the sensors that stopped working after updating the firmware of the phone.
I am still researching a way to correct, in case I find something I keep you updated.
:Boa:: D

kentcheung92 said:
So I dialed *#0*# to see if it was whatsapps problem or it was the phone - turned out all the sensors including barometer, accelerator ...etc have all failed to give any response. The readings were all 0 when i was shoving my phone like a mad ***** lol
Anyway I restarted once, didn't work. Twice, works like a charm again.
Thoughts?
Click to expand...
Click to collapse
Tortorella said:
I have the same problem where I suspect that it is software that controls the sensors that stopped working after updating the firmware of the phone.
I am still researching a way to correct, in case I find something I keep you updated.
:Boa:: D
Click to expand...
Click to collapse
Hello, any idea of what happened with all this sensors and the solution??
I'm pass for this now :crying: :crying:
Image of what is happening when i open the sensors!
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Related

[Q] How to calibration the accelerometer..?

My TF101 the sensor not balance , how to fix the problem..?
I've got the same issue and there s no way to calibrate the sensor !!!
I tried to hard reset the device : no joy
I tried calibrating with gps status, it only works in gps status, in all other applications, sensor is faulty !!!!
Same here! Don't know if this is since the 3.1 update (updated after 1 hour ownership of the TF )
I am experiencing the same issue...It's super sensitive.
Issue was there before update as well...
Sent from my HTC Vision using XDA Premium App
It also feels a little too sensitive indeed, but the biggest problem is the calibration:
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I had mine changed today, it's far better but still choppy and inaccurate.
I would say on 3 degrees discrepancy, instead of 10 degrees on the previous one
Look at the first one :
In every case our g sensors are responding well, it's just a matter of calibration, I hope ASUS will releanse soon a calibration tool. Or maybe someone else.....
Is there a place where we can post some suggestions to ASUS ?
The calibration is done the same way for every android device, wave it in a figure 8 on the x axis, this will calibrate both the compas and the accelerometer.
I have contacted Asus, and the issue, including a link to this topic, is being forwarded to the Asus HQ. Currently there is no calibration tool available. I hope Asus can fix the issue soon.
As stated, calibration using the app GPS status don't have any effect on the tf (maybe not honeycomb compatible for altering sensor values?).
MrTweety said:
I would say on 3 degrees discrepancy, instead of 10 degrees on the previous one
Click to expand...
Click to collapse
I too think mine is off by about 3 degrees.
Interested parties can grab the MyBeer live wallpaper here.
thankfully that's one weird thing mine doesn't do...3.1 here also.
I had this same problem with my phone. The solution was to spin it rapidly several times on all three axes. Worked like a charm.
Unfortunately, this is a lot easier with a phone than a 10" tablet ...
I wrote ASUS about it and they answered there was a calibration option in the Display parameters menu.
Thts where it s supposed to be i agree, but it s not there.
They don t even know their product.
They don t even check before answering, we re not blind.....if we say it s not ther, that's because it's not there.
I found the solution : i returned mine back to the store and had one well calibrated now. not perfectly but that's far better.
I suggest you all do the same and maybe then, they will check and notice the option is not here !!!
Once rooted with Prime or another rom, is it possible to calibrate the accelerometer with the "sensorcalibutil_yamaha" command, as mine seems to have a slight problem as well ?
I tried on my root TF and it doesn't work.
the calibration file accessible is "sensors-config" but I failed to run it in order to calibrate the tablet
Mine is fine. But for some games and apps it's off.
@ThaiM : the animated wallpaper with the ice is also perfectly horizontal for you ?
bosert said:
@ThaiM : the animated wallpaper with the ice is also perfectly horizontal for you ?
Click to expand...
Click to collapse
I'm using the Lochness Monster one. Yes, docked on my desktop, it's perfectly level. Only in some games and apps do I notice that it may be off. But I think that's because of the angle of the device I have it on while I start that program.
Maybe try that?
Make sure you're level, and reboot. Let me know! Maybe it calibrates on startup?
Good idea, but I rebooted in a perfect horizontal position and the problem is still there.
I sent my tf to Asus RMA, due to left speaker problem and accelerometer. The status was 'waiting' for some time and asked what it was waiting for. Asus told me that it was currently waiting for a new speaker AND accelerometer. Unlikely, but maybe this is also a HW issue
DHL is now under its way, hope to see a perfectly working tf with calibrated accelerometer tonight
...
I have the same problem, and there is about 10 degrees rotation in accelerator, I hope that the developer solve it as soon as it is possible, it takes too much time if we wait for Asus supports!

Wifi problem

In my battery stats my wifi and my awake are showing drops at the same time.
I have reset the phone twice. My wifi is on "Always on". I have no apps installed except the one that came pre loaded.
Also every-time I wake the screen its giving me the message "connected to my wifi"
Anyone have any ideas?
thanks
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So did a factory reset. Did not install one app, charged phone to 100% and let it sit overnight and got this result.
I am starting to think this is a bad unit I got. Is anyone else having this problem with their wifi?
spridell said:
So did a factory reset. Did not install one app, charged phone to 100% and let it sit overnight and got this result.
I am starting to think this is a bad unit I got. Is anyone else having this problem with their wifi?
Click to expand...
Click to collapse
check advanced wifi settings. Always allow scanning or something like that is probably enabled for google location services. Every samsung device I've ever worked with has had this enabled by default.
jooniloh said:
check advanced wifi settings. Always allow scanning or something like that is probably enabled for google location services. Every samsung device I've ever worked with has had this enabled by default.
Click to expand...
Click to collapse
Thanks for the response but that was the first thing that I checked.
I am going to give it another day or so see if it works itself out if not going to ask for a replacement.
spridell said:
Thanks for the response but that was the first thing that I checked.
I am going to give it another day or so see if it works itself out if not going to ask for a replacement.
Click to expand...
Click to collapse
which model do you have?
jooniloh said:
which model do you have?
Click to expand...
Click to collapse
T-Mobile
spridell said:
T-Mobile
Click to expand...
Click to collapse
K, I'm on sprint but my bat screen doesn't look anything like that . . . If you turn on airplane mode, what happens?
Got an idea. Settings-->Data usage-->Menu-->Show Wi-Fi usage
tap wifi
there should be a list of apps under the graph.
Do a full reset, then check the bat page to see if wifi is still on, and then check that list above to see if anything is actually using it.
jooniloh said:
which model do you have?
Click to expand...
Click to collapse
I have been installing apps and have had my screen on for the last 20 minutes or so and now the phone is acting perfectly normal. The minute the screen goes off it starts the connecting and disconnecting from the wifi and waking the screen.
spridell said:
I have been installing apps and have had my screen on for the last 20 minutes or so and now the phone is acting perfectly normal. The minute the screen goes off it starts the connecting and disconnecting from the wifi and waking the screen.
Click to expand...
Click to collapse
Does this happen whether or not wifi is on or off? Have you tried it while connected to a different network?
yes tried it on different networks.
I def think its the phone. Now it wont stay connected at all. I keep getting the connected to wifi message flashing on the screen every 2 seconds.
thanks for your help
You're not alone. I'm having the same issue. That and AccuWeather widget and side weather panel don't refresh. Swapping phone today at tmobile store in a few hours.
blacksheep242 said:
You're not alone. I'm having the same issue. That and AccuWeather widget and side weather panel don't refresh. Swapping phone today at tmobile store in a few hours.
Click to expand...
Click to collapse
Did u swap out at the T-mobile store? I am curious what they said.
Last night i charged to 100% just let it sit on my counter and completely dead battery in 3 hours without touching the phone once.
Just to give an update on this thread that I started.
I received yesterday a new unit from T-mobile and this unit works perfectly. No wifi dropouts at all.
So my first unit was a defect

WiFi drop on 5.1?

It's a couple of times i unlock my phone and i notice the wifi has disconnected, then it riconnects itself. It also happened at first flash of 5.1, right after the setup wizard.
Any known WiFi drops bugs on 5.1?
I am using Cataclysm + EX.
I am not able to provide any adb logcat because it doesn't seem to happen all the times, sorry.
It's becoming a week known issue.
Seems to be a fault in the Wi-Fi settings where the phone is not keeping the Wi-Fi on when the phone sleeps (even though it's set to do that).
I would go back to an older version (5.0.1) until these retards rectify.
I'm having the same problem.
Anyone got a solution yet?
Bump.
The real issue (at least for me) is that when the phone sleeps and the wifi drops, it enables data network, and I have not unlimited data plan...
How is possible nobody is talking about that wifi behavior ?!
Happened once or twice but that's it.
Someone on G+ that had our same issue said he turned off automatic wifi freq (wifi > advanced) and the drop never happened again.. yet.
That's not a proper fix but better than nothing.
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nmlssit said:
Someone on G+ that had our same issue said he turned off automatic wifi freq and the drop never happened again.. yet.
That's not a proper fix but better than nothing.
Click to expand...
Click to collapse
I've done the same thing. Still having these problems though. It's starting to get really annyoing.
SYRE123 said:
I've done the same thing. Still having these problems though. It's starting to get really annyoing.
Click to expand...
Click to collapse
Ouch.
nmlssit said:
Ouch.
Click to expand...
Click to collapse
Yeah, I read somewhere that the connection could be better if you keep just one band on, so I tried it. Still having the same problem
Edit: Nevermind, nothing fixed.
Are you guys running LMY47I it should have some fixes ?
tvrtkocro28 said:
Are you guys running LMY47I it should have some fixes ?
Click to expand...
Click to collapse
Yup, I'm running LMY47I, got it OTA a couple of weeks ago.
SYRE123 said:
Yup, I'm running LMY47I, got it OTA a couple of weeks ago.
Click to expand...
Click to collapse
Did it fixed the issue?
I've been running LMY47I the whole time, went there straight from 5.0.
Mehu said:
Did it fixed the issue?
Click to expand...
Click to collapse
Nope
So bad. Seems like we'll have to wait for the next update to fix this. Thanks for the replies.
I think the solution is "use vibrate mode on". Get your device to vibrate mod and test it.
MindLeader said:
I think the solution is "use vibrate mode on". Get your device to vibrate mod and test it.
Click to expand...
Click to collapse
Do you care to explain why that would help? And what exactly do you want us to do? I'm not trying to sound like a d**k, just not sure what you're saying
I usually use the phone in vibrate mode, but today I brought the device to the audio mode and Wi-Fi started to disable when i turn off screen.
MindLeader said:
I think the solution is "use vibrate mode on". Get your device to vibrate mod and test it.
Click to expand...
Click to collapse
MindLeader said:
I usually use the phone in vibrate mode, but today I brought the device to the audio mode and Wi-Fi started to disable when i turn off screen.
Click to expand...
Click to collapse
Ah, ok! Now I get what you're saying That seems like a bad solution for me though, I like to have some sound on my phone, but I'll test it out, thanks!

Gear S3 screen problem

Hello experts;
I've got a gear S3, it was working fine since the day,I notice the screen is off, but the watch was connected to the phone via Bluetooth and I can gear sounds off notifications in the watch.
The touch screen was responding as well as the bezel. I turned the watch on and off several times until the screen come back, but it start first from pixel to white screen.
It was looking like an old TV with some pixels like noise. And finally stabilize to normal.
I've found some threads like that but none have solutions or details why this is happening. Only due to watchmaster, application that I don't have
Does anyone got solution or idea about that problem?
FYI I have the latest Tizen 2.3.2.1 APK6
Regards
aatbi said:
Hello experts;
I've got a gear S3, it was working fine since the day,I notice the screen is off, but the watch was connected to the phone via Bluetooth and I can gear sounds off notifications in the watch.
The touch screen was responding as well as the bezel. I turned the watch on and off several times until the screen come back, but it start first from pixel to white screen.
It was looking like an old TV with some pixels like noise. And finally stabilize to normal.
I've found some threads like that but none have solutions or details why this is happening. Only due to watchmaster, application that I don't have
Does anyone got solution or idea about that problem?
FYI I have the latest Tizen 2.3.2.1 APK6
Regards
Click to expand...
Click to collapse
Static on screen is caused by watchmaster, even if you don't have watchmaster app itself, some of the popular watch faces in store (Detector by Liongate or Timeless by Pluto etc.) actually comes with their own watchmaster embedded. Try with a stock watchface.
10urshin said:
Static on screen is caused by watchmaster, even if you don't have watchmaster app itself, some of the popular watch faces in store (Detector by Liongate or Timeless by Pluto etc.) actually comes with their own watchmaster embedded. Try with a stock watchface.
Click to expand...
Click to collapse
Thanks for reply;
I'll remove them all and try for a while and submit the result.
10urshin said:
Static on screen is caused by watchmaster, even if you don't have watchmaster app itself, some of the popular watch faces in store (Detector by Liongate or Timeless by Pluto etc.) actually comes with their own watchmaster embedded. Try with a stock watchface.
Click to expand...
Click to collapse
Hi;
Unfortunately after deleted all the downloaded watch faces, where I've left only the original ones. Bu, still have the same issue. I did a video during the issue but didn't find the way to upload it here. I linked some snapshot pictures taken from the video.
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aatbi said:
Hi;
Unfortunately after deleted all the downloaded watch faces, where I've left only the original ones. Bu, still have the same issue. I did a video during the issue but didn't find the way to upload it here. I linked some snapshot pictures taken from the video.
Click to expand...
Click to collapse
Sorry looks Like the pictures links are bad:
I put dropbox link to the video
https://www.dropbox.com/s/orqdb8zcst63jay/gear_S3_issue.mp4?dl=0
wow! I would exchange that. I have no knowledge or expertise, but that looks like a bad connection inside the watch to me.
aatbi said:
Sorry looks Like the pictures links are bad:
I put dropbox link to the video
https://www.dropbox.com/s/orqdb8zcst63jay/gear_S3_issue.mp4?dl=0
Click to expand...
Click to collapse
This is what watchmaster is causing, you problem is different tho, either your display connection is bad or your battery is swelling
Is there any guide to open and disassembly? I bought it from another country. no way to get it replaced
aatbi said:
Is there any guide to open and disassembly? I bought it from another country. no way to get it replaced
Click to expand...
Click to collapse
Call Samsung and speak with them. "Usually" they can tell if it is still under warranty and will fix it. It doesn't matter where you bought it. ymmv
It doesn't hurt to try.
Have you done a factory reset?
If the screen is unresponsive, this is done by holding done the Home button until it says "Rebooting" then tapping the button continuously until the boot up menu appears, then tapping it down to the "Reset" option.
any idea whats causing this using it since 3 months i had a normal stock watch face but i recently turned brightness to 10 and turned on always on display for about 4 hours before this happened rebooting and even factory resetting doesn't solve it has been 2 days
10urshin said:
This is what watchmaster is causing, you problem is different tho, either your display connection is bad or your battery is swelling
Click to expand...
Click to collapse
hi any idea i was using stock face and aod was turned on for about 4 hours using it since 3 months never had this problem i reset it and rebooted it plz help

Redmi 9A touchscreen issue

Hi, i have redmi 8 and it have same problem when i gaming or just surfing on the web the touchscreen freezes like video after locking and unlocking phone it works well how can i fix it pleasee help

			
				
Is There Any Solution
I am also having the same problem
Guys any settings for redmi 9a phones to get smooth
I feel like this only happens when the phone is overworking, so that makes me think software issue, but it gets fixxed if you press harder in the midle of the top hlf of the screen, and that points to hardware.
anyone knows if this would get fixxed installing arow os?
Yup the problem the same but i was playing a game and the screen touch didn't work and somehow i manged to turn off lock orientation from notification settings
Añd boom the touch was normal
But i don't know it will stuck again or not
Guys I Just Clicked On The Red One I have circled (i.e it's in below screenshot i have send )Multiple Times Until The Turn On Miui Optimization Button Appers Below In The Black Ones I Have Circled I Just Turned It Off And Used For Some Time And The Problem ReAppeard Again I Turned On The Miui Optimization Using Same Method The Problems Were Fixed Haven't Seen The Touch Stuck Problem Appear While Playing Games For Now Oh And Guys The Options Is In Your Developper Settings In Your Xiaomi phone.
Hope It Helps all of you
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succesfully installed ArrowOS, this issue is still there but its a lot less annoying since the ROM is hella faster so if it gets stuck I just turn off and on in les than 5 seconds that it takes me to put my password, I read in the comments of the video OP posted that on OFW magisk can fix it, Ill try that now.
[email protected]*% said:
Guys I Just Clicked On The Red One I have circled (i.e it's in below screenshot i have send )Multiple Times Until The Turn On Miui Optimization Button Appers Below In The Black Ones I Have Circled I Just Turned It Off And Used For Some Time And The Problem ReAppeard Again I Turned On The Miui Optimization Using Same Method The Problems Were Fixed Haven't Seen The Touch Stuck Problem Appear While Playing Games For Now Oh And Guys The Options Is In Your Developper Settings In Your Xiaomi phone.
Hope It Helps all of youView attachment 5758991
Click to expand...
Click to collapse
I did'nt believe it would do the trick, but it seams it did =) 1hour intensive use with a lot of cpu/gpu/ram load, not a single hang.
I'll write here if the hang occurs again. Maybe too soon, but in case it works "Thank you"
EDIT : WROTE TOO FAST, HANG STILL THERE
Ivan.Adriazola said:
succesfully installed ArrowOS, this issue is still there but its a lot less annoying since the ROM is hella faster so if it gets stuck I just turn off and on in les than 5 seconds that it takes me to put my password, I read in the comments of the video OP posted that on OFW magisk can fix it, Ill try that now.
Click to expand...
Click to collapse
New update, arrowOS has a function which let's you turn off the phone and if you turn it on again fast enough it doesn't asks you for the password, its also fast enough that its almost unnoticeable, for gaming it wouldn't work but for day to day use its great, and let's be honest this phone was never meant to be used gaming anyway.
I also tried rooting and using magisk to install the magisk module of touchscreen by weareravens, I did notice an improvement, but its definitely still there, I think that's it folks, annoying but unsolvable.
I highly recommend installing ArrowOS its infinitely better, you do lose a couple functions like WiFi hotspot, and google drive access from applications( although I'm 70% sure I installed Gapps wrong) and the ability to use some of the banking apps ( I may have lost this when I rooted, I didn't check before and I think I could use them if I really wanted). It may sound like a lot, but honestly those are all the critics I can give, everything else is better on ArrowOS.
I have found a solution that has worked better than any other thing, you need root acces.
Touchscreen Issues
Hi Guys; I recently got my new 2nd Generation Moto G but after setting it up and using it for 20 minutes or so I noticed that sometimes while scrolling through settings, contacts and webpages, that when i am swiping over a horizontal band in the...
forum.xda-developers.com
Iheve tested it just for a couple hours but my issue happened when the phone was overworking itself and I have tried to force this issue for a while and nothing, the touchscreen is still working flawlessly, Ill try to update you all on if it worked or not
This problem is because this device is low budget and not for performance

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