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Hello Guys,
Tuesday night i kept my phone on charging, next morning the phone didnt repond on the wake button, tried several times no help, removed the battery and restarted the device but it took it around 30 minutes to boot up, but the touch screen didnt worked at all, i tried to format the phone via bootloader (after pulling the battery)on first try no result same issue..non working touch screen, after formatting again it started workign smoothy, but i am again facing the same issue today, phone wont start up, and same issue with non working touch scrren.... cant even pickup an calls.... Need you help on it.. I m on Stock rom 2.3.5 with Sense 3.0 overlay non rooted.. and help or i need to go to gallery to resolve the issue
Hi Zeus,
Firstly - Never, ever pull the battery!!!
There - over and done with. Pulling the battery runs a high risk of causing permanent damage to the eMMC chip. You should (I have never locked up my phone so badly that this doesn't work) hold down the Power, Vol+ and Vol- buttons until the phone shuts down on its own.
You say your phone is no-rooted? I guess that means that you have not run any kind of mod on it, obtained S-OFF or anything else and the phone is, basically, as you bought it? If so then I would recommend that you simply go via HTC or your service provider to obtain a replacement.
If you have not felt the need before now to unock/root your phone then now is not really the ideal time to start doing so if you have a warranty still.
zeus.lny said:
Hello Guys,
Tuesday night i kept my phone on charging, next morning the phone didnt repond on the wake button, tried several times no help, removed the battery and restarted the device but it took it around 30 minutes to boot up, but the touch screen didnt worked at all, i tried to format the phone via bootloader (after pulling the battery)on first try no result same issue..non working touch screen, after formatting again it started workign smoothy, but i am again facing the same issue today, phone wont start up, and same issue with non working touch scrren.... cant even pickup an calls.... Need you help on it.. I m on Stock rom 2.3.5 with Sense 3.0 overlay non rooted.. and help or i need to go to gallery to resolve the issue
Click to expand...
Click to collapse
If you are in Mumbai (as on ur profile) , You can visit the HTC Support Centre @ Borivali (Thakkar Mall, near Borivali Station) - http://www.htc.com/in/help/service-center/
Please Note : They will most probably repair the phone (I don't think they replace the phones here in India after the initial 15 days period in which u can claim the Dead on Arrival policy).
Thanks for all the Suggestions,
Have read all the issues regarding emmc chip being fried on Desire S, but being out of town for some day, didnt had any choice but to try, however i let the battery drain completely yest.. recharged the phone to full and then booted again.. and its working fine as of now (didnt worked earlier).. without any issues from last 5 hrs.. lets see how it holds, havent yet installed any of apps yet.. guess will wait for another day or two to see the software fails again to hold.
went borivali, but its not yet started (confirmed with customer care of HTC) still being completed..
but yes.. will visit the Dadar branch if any issue arrises afterwards
Glad to hear its working fine as of now.
Btw , regarding the Borivali Service Centre . . I have been there last month & it is well up & running !
Been there on Friday evening at around 6 but it was closed....then I inquired on customer care which told me its non functional as of now... Will check tomm....
The phones working f9 now...no issues in past 2 days...hope it holds
Sent from my HTC Desire S using XDA App
Guys, I have seen this kind of problem with one of my colleagues phone (Not Desire S but Wildfire S). The reason was (assumed) pretty weird though, it was because of some electrical problem. Whenever he would charge his phone at home - it would start having this kind of problem, but when he charged it at office or through his PC - the problem would vanish!
Although I am not sure if yours is the same case.... but then could be..
Another thing: I got my phone's mobo replace free of cost from HTC (Salora) when it was under warranty even though it was S-Off, Rooted - so I think HTC is a bit lenient in India
The issue it seems has vanished, no issues as of now..no hangups or freezes and yes....both the time the issue arised when the phone was in charging.
Sent from my HTC Desire S using XDA App
Recently, I bought the LG Stylo from Boost on Craigslist. Before the transaction was completed, I checked the IMEI and everything checked out clean. Like a lot of folks here on this site, as soon as I got home, I attempted to root. Prior to me rooting, I got an OS update to marshmallow and I went ahead and did it. Once the update was completed, I rooted with Kingo Root and root was achieved.
Not long after (within 24 hours), I noticed that my phone was getting very laggy and choppy so I decided to reboot. When I did that, the "LG Life's Good" boot image showed up like usual. Then the screen went blankb and turned back on to the boot image but the bottom said "SECURITY ERROR" then couple seconds later z the screen goes off again and it comes back on to the previous boot image. It pretty much is doing a boot loop. Initially, I was able to access the stock recovery and I did a hard reset but that didn't help because the outcome was the same. Then an hour or so afterwards, my access to the stock recovery was gone. Now when I try to boot recovery, it says LOADING RECOVERY but then instead of going to recovery, the Android guy pops up and right below him it says ERASING then it boots into the boot loop cycle.
At this point, all I can do is boot into download mode and from my understanding, all I can do is install the firmware. Since I was on Marshmallow, I looked online for days for the boost mobile 6.0 stock firmware. What I failed to realize is that what I found was completely not meant for the boost mobile 6.0 variant instead it was for T-Mobile 5.1.1. Yes, I made the mistake and flashed it the LG Support Tool and yeah... Stupid move because now my phone is completely bricked. Nothing comes up on the screen no matter what hard key combo I try BUT what's weird is when I try to power on my laptop makes the sound that it detects it but a box on the screen for my laptop pops up and say that I need to unplug and replug the USB cord to fix and if that doesn't work, then that means something is wrong with my device.
I really like this phone. Any one can drop knowledge, I'll be forever grateful. Please help.
Damn that's all bad I just gotta Stylo and I was thinking about using kingroot to root it right now too
poppyseeds said:
Recently, I bought the LG Stylo from Boost on Craigslist. Before the transaction was completed, I checked the IMEI and everything checked out clean. Like a lot of folks here on this site, as soon as I got home, I attempted to root. Prior to me rooting, I got an OS update to marshmallow and I went ahead and did it. Once the update was completed, I rooted with Kingo Root and root was achieved.
Not long after (within 24 hours), I noticed that my phone was getting very laggy and choppy so I decided to reboot. When I did that, the "LG Life's Good" boot image showed up like usual. Then the screen went blankb and turned back on to the boot image but the bottom said "SECURITY ERROR" then couple seconds later z the screen goes off again and it comes back on to the previous boot image. It pretty much is doing a boot loop. Initially, I was able to access the stock recovery and I did a hard reset but that didn't help because the outcome was the same. Then an hour or so afterwards, my access to the stock recovery was gone. Now when I try to boot recovery, it says LOADING RECOVERY but then instead of going to recovery, the Android guy pops up and right below him it says ERASING then it boots into the boot loop cycle.
At this point, all I can do is boot into download mode and from my understanding, all I can do is install the firmware. Since I was on Marshmallow, I looked online for days for the boost mobile 6.0 stock firmware. What I failed to realize is that what I found was completely not meant for the boost mobile 6.0 variant instead it was for T-Mobile 5.1.1. Yes, I made the mistake and flashed it the LG Support Tool and yeah... Stupid move because now my phone is completely bricked. Nothing comes up on the screen no matter what hard key combo I try BUT what's weird is when I try to power on my laptop makes the sound that it detects it but a box on the screen for my laptop pops up and say that I need to unplug and replug the USB cord to fix and if that doesn't work, then that means something is wrong with my device.
I really like this phone. Any one can drop knowledge, I'll be forever grateful. Please help.
Click to expand...
Click to collapse
1st off, kingroot won't root Marshmallow yet, it only goes up to Lollipop 5.1. You got the temp root we all got using the newest kingroot. I used it too and I've bricked and sent my phone back to LG twice, because of kingroot. There are many others with this problem. You are gonna have to take a chance and send it to LG. You'll have to lie, and tell them you had a bad MM- OTA update. I wouldn't say anything else and make up a receipt, unless you can get an original receipt, or don't include a receipt, even though it asks for one. Some one on Android forums sent theirs in without a receipt and it wasn't a problem, I guess since stylos are not out of warranty since they haven't been in production a year yet. Go online to lg repairs, and/ or call them. There is no custom recovery for a boost/sprint/virgin stylo because it has a locked bootloader, so you'll have to take a chance or wait forever. If you send it to LG they will send you a prepaid label and if they won't fix it they'll send it back, That's all I got, Good Luck
Thank you jmacie. After you said that many other have this exact issue including yourself, I felt that maybe this isn't something that an average person could fix on its own and that it needs the knowledge of an LG tech. I called LG and requested a repair and I've filled out the request form and now I'm just waiting on the stuff they'll send to customers so we can mail it in. They said it takes about 5 to 9 business days before I get it back. During those days, from your experience of sending it in 2 times already, do you get an email from them telling you whether they can fix it or not or do you find that out when you open the box once they mail it back to you?
poppyseeds said:
Thank you jmacie. After you said that many other have this exact issue including yourself, I felt that maybe this isn't something that an average person could fix on its own and that it needs the knowledge of an LG tech. I called LG and requested a repair and I've filled out the request form and now I'm just waiting on the stuff they'll send to customers so we can mail it in. They said it takes about 5 to 9 business days before I get it back. During those days, from your experience of sending it in 2 times already, do you get an email from them telling you whether they can fix it or not or do you find that out when you open the box once they mail it back to you?
Click to expand...
Click to collapse
If you don't get an email soon about shipping your phone to them, call them again.They should send an email titled "Mobile device repair instructions" That email will have a pdf with the label to print and instructions to take out your sd sim backcover, it doesn't say but take out the stylus. Take off your screen protector or they'll throw it away. The email has a tracking link that you can check the status from receipt to return. I'm sure you'll be nervous, I was but you have the new marshmallow update causing many people problems kind of covering you up. I don't know how they might evaluate your phone, but you know you don't have any other choice, none of us did, so keep positive. LG has been great to me and that fact keeps me considering buying my next phone from them too.
And that is exactly where I'm at in this whole process. I'm waiting for them to email me that pdf document for me to print out and off the LG Stylo. My quick question is since you mentioned that you've mailed your phone in TWICE already, do you remember exactly how long it took each time from the day you mailed it in to LG to the day you got it back from them?
And yes, the MM update is going to kind of cover me and my issue because I've read more negative things compared to the positive so fingers crossed. Hopefully all those positive experiences you've had would transfer to me and my case. I've wanted the phone for a while abd when I finally got it, within 48 hours, BAM! this happens. SMH
poppyseeds said:
And that is exactly where I'm at in this whole process. I'm waiting for them to email me that pdf document for me to print out and off the LG Stylo. My quick question is since you mentioned that you've mailed your phone in TWICE already, do you remember exactly how long it took each time from the day you mailed it in to LG to the day you got it back from them?
And yes, the MM update is going to kind of cover me and my issue because I've read more negative things compared to the positive so fingers crossed. Hopefully all those positive experiences you've had would transfer to me and my case. I've wanted the phone for a while abd when I finally got it, within 48 hours, BAM! this happens. SMH
Click to expand...
Click to collapse
It was 10 days total. After I filled out my form I called saying I couldn't wait around for a phone call as my contact # was my landline, and they immediately sent me the label. That live agent call did include questions about what happened. In my case I had told them that google services was stopping and after a hard reset I got a frozen on LG logo screen, which was the truth both times, but I'm certain the circumstances were aggravated by my messing with the build.prop and kingroot
lg g ls770 stylo boost mobile help need,
jmacie said:
It was 10 days total. After I filled out my form I called saying I couldn't wait around for a phone call as my contact # was my landline, and they immediately sent me the label. That live agent call did include questions about what happened. In my case I had told them that google services was stopping and after a hard reset I got a frozen on LG logo screen, which was the truth both times, but I'm certain the circumstances were aggravated by my messing with the build.prop and kingroot
Click to expand...
Click to collapse
need help please, i brick my phone after i've tried to used the lg flash tool, and now my goes black can't do anything or see anything any ideas please.
it took 4 days to get it back from broken usb port and bootloop i got stuck on
just send phone it self
No back cover
no stylus pen
no battery
no sim/sd card
they'll dispose of them all if you send anything but device itself
i made the mistake of not taking my pen stylus out of device and gotta order new one
but overall i got mine fixed for FREE and got it fixed and back within 4 days lucky me
but yea they'll fix it just depends on case by case i guess since my charge port had burn smell and marks gues that caused them to fix entire device and i sent it in with 5.1.1 and got it back with 6.0 so yea i say don't root till there safe proven method or till they let us unlock bootloader but till then just be happy with what you got
poppyseeds said:
Recently, I bought the LG Stylo from Boost on Craigslist. Before the transaction was completed, I checked the IMEI and everything checked out clean. Like a lot of folks here on this site, as soon as I got home, I attempted to root. Prior to me rooting, I got an OS update to marshmallow and I went ahead and did it. Once the update was completed, I rooted with Kingo Root and root was achieved.
Not long after (within 24 hours), I noticed that my phone was getting very laggy and choppy so I decided to reboot. When I did that, the "LG Life's Good" boot image showed up like usual. Then the screen went blankb and turned back on to the boot image but the bottom said "SECURITY ERROR" then couple seconds later z the screen goes off again and it comes back on to the previous boot image. It pretty much is doing a boot loop. Initially, I was able to access the stock recovery and I did a hard reset but that didn't help because the outcome was the same. Then an hour or so afterwards, my access to the stock recovery was gone. Now when I try to boot recovery, it says LOADING RECOVERY but then instead of going to recovery, the Android guy pops up and right below him it says ERASING then it boots into the boot loop cycle.
At this point, all I can do is boot into download mode and from my understanding, all I can do is install the firmware. Since I was on Marshmallow, I looked online for days for the boost mobile 6.0 stock firmware. What I failed to realize is that what I found was completely not meant for the boost mobile 6.0 variant instead it was for T-Mobile 5.1.1. Yes, I made the mistake and flashed it the LG Support Tool and yeah... Stupid move because now my phone is completely bricked. Nothing comes up on the screen no matter what hard key combo I try BUT what's weird is when I try to power on my laptop makes the sound that it detects it but a box on the screen for my laptop pops up and say that I need to unplug and replug the USB cord to fix and if that doesn't work, then that means something is wrong with my device.
I really like this phone. Any one can drop knowledge, I'll be forever grateful. Please help.
Click to expand...
Click to collapse
samething happened to me too, any help welcome
handyman509 said:
samething happened to me too, any help welcome
Click to expand...
Click to collapse
you have to send it to LG.This phone has a locked bootloader, so there is no custom recovery, so you can't just mess with trying to use tools made for tmobile unlocked phone. LG is very good about fixing and they have fixed mine. Also there is no permanent root for MM 6.0, so when you use kingroot that is ONLY made for up to Lollipop 5.1.1 you take a chance of bricking and there is only 1 way out , send to LG
Is there any news about this model.. I also have one bricked.. Can someone help me with this, please ?
Regards
cehajjic said:
Is there any news about this model.. I also have one bricked.. Can someone help me with this, please ?
Regards
Click to expand...
Click to collapse
Other than sending the device for repairs, or buying another phone: there's nothing else that could be done.
hard bricked ls770
Revenant Ghost said:
Other than sending the device for repairs, or buying another phone: there's nothing else that could be done.
Click to expand...
Click to collapse
https://lg-firmware-rom.com/downloads/unbrick-hard-bricked-lg-ls770-msm8916/
Hi,
I got my new Onelus 6 five days ago, and i installed the latest updates (ONEPLUS A6003_22_180614).
For the last three days, i've had issues with the screen going black. When i lock it and then try to unlock it, the screen doesn't switch back on, it keeps being dark.
I tried to reboot it several times (Volume button + power) but the screen is still black. The phones vibrates and the LED works but the screen doesn't.
I tried to remove the SIM card, but the problem is still here.
Sometimes after 100 trials, the reboot works, but the problem comes back as soon as i try to unlock it.
Do you know where this bug might come from ? Firmware problem or phone problem ?
I really don't know what to do... I hope you'll be able to help me !
Thank you
Sounds like you should contact OnePlus and it may be a defective phone. Maybe have to RMA it and have it replaced.
Krody said:
Hi,
I got my new Onelus 6 five days ago, and i installed the latest updates (ONEPLUS A6003_22_180614).
For the last three days, i've had issues with the screen going black. When i lock it and then try to unlock it, the screen doesn't switch back on, it keeps being dark.
I tried to reboot it several times (Volume button + power) but the screen is still black. The phones vibrates and the LED works but the screen doesn't.
I tried to remove the SIM card, but the problem is still here.
Sometimes after 100 trials, the reboot works, but the problem comes back as soon as i try to unlock it.
Do you know where this bug might come from ? Firmware problem or phone problem ?
I really don't know what to do... I hope you'll be able to help me !
Thank you
Click to expand...
Click to collapse
Have you tried a factory reset,or using the msmdownloadtool
My phone is brand new, I don't think a factory reset would change anything, does it ?
I want to see what OnePlus support can do for me before trying anything with softwares on my phone ! (I don't want to loose warranty)
Krody said:
My phone is brand new, I don't think a factory reset would change anything, does it ?
I want to see what OnePlus support can do for me before trying anything with softwares on my phone ! (I don't want to loose warranty)
Click to expand...
Click to collapse
I had a similar issue within a day of getting the phone. Nothing worked and had to send for replacement.
Try to reset to the factory settings. If this can't help you, refer to the service center or to shop where you bought the phone.
Hello. I'm having the same problem. Bought my phone couple days ago and it runs ONEPLUS A6003_22_180713. Don't know what to do sinse there is no OnePlus service centre in my city. Have your problem been solved? Have you done anything special?
Hi,
Unfortunately I had to send it back to the website where i bought it. I have been refunded, and i bought a galaxy S9+ (cheaper than the OnePlus 6 i got)
Even i got the same issue since Pie update.
Had rooted when it was on Oreo, when Pie (OOS 9.0) update came, it came with a new issue. Whenever I unlocked the phone, the screen would flash with blue lines and black background multiple times then show the lockscreen. And now with OOS 9.0.2 the issue went even more drastic, the screen kept on flashing while using apps. Even forced reboot didn't solve the problem. I had to power it off and leave it aside in nighttime. The issue has decreased but the lockscreen flashing still exists.
Temporary fix - https://thedroidguy.com/2018/07/how-to-fix-oneplus-6-that-wont-turn-on-easy-fix-1087099
If the issue increases, then I would restore Oreo ROM and relock the bootloader.
I need help tooo!
---------- Post added at 09:54 AM ---------- Previous post was at 09:50 AM ----------
amihir said:
Even i got the same issue since Pie update.
Had rooted when it was on Oreo, when Pie (OOS 9.0) update came, it came with a new issue. Whenever I unlocked the phone, the screen would flash with blue lines and black background multiple times then show the lockscreen. And now with OOS 9.0.2 the issue went even more drastic, the screen kept on flashing while using apps. Even forced reboot didn't solve the problem. I had to power it off and leave it aside in nighttime. The issue has decreased but the lockscreen flashing still exists.
Temporary fix - https://thedroidguy.com/2018/07/how-to-fix-oneplus-6-that-wont-turn-on-easy-fix-1087099
If the issue increases, then I would restore Oreo ROM and relock the bootloader.
I need help tooo!
Click to expand...
Click to collapse
Best solution is to keep the screen ON always. Or else that flashing bug will keep recurring.
But this is a temporary fix and not all would like to keep it Always ON
Same here from 3 days ago. OX 9.0.2
The phone hangs, No respond and must hard-restart the thing.
Same issue here,since the past 2 weeks.The phone screen keeps flashing when the phone is locked and even restarting the thing 20 times doesn't make the phone start.The LEDs work fine,the phone receives calls and messages too but the entire screen is black and unresponsive at the moment I face this issue.The moment I lock the phone the issue crops up and it's a pain to restart it every time it happens.
My phone's screen was broken. So, i went to a shop and the repairer installed a new one. The phone was working fine. I updated it to Marshmallow but it has some brightness issues. So, i decided to downgrade it. I flashed my phone and after flashing, when i restarted it, my device is showing white thick vertical lines and then my device turns off. I tried re-flashing but still i have same issue. I cannot buy a new one as i am a uni student. I need help. it has almost been more than a week and i am without any smartphone lol. Kindly help me. Thanks! I have OPPO A39.
My phone's screen was broken. So, i went to a shop and the repairer installed a new one. The phone was working fine. I updated it to Marshmallow but it has some brightness issues. So, i decided to downgrade it. I flashed my phone and after flashing, when i restarted it, my device is showing white thick vertical lines and then my device turns off. I tried re-flashing but still i have same issue. I cannot buy a new one as i am a uni student. I need help. it has almost been more than a week and i am without any smartphone lol. Kindly help me. Thanks! I have OPPO A39.
umer.khan said:
My phone's screen was broken. So, i went to a shop and the repairer installed a new one. The phone was working fine. I updated it to Marshmallow but it has some brightness issues. So, i decided to downgrade it. I flashed my phone and after flashing, when i restarted it, my device is showing white thick vertical lines and then my device turns off. I tried re-flashing but still i have same issue. I cannot buy a new one as i am a uni student. I need help. it has almost been more than a week and i am without any smartphone lol. Kindly help me. Thanks! I have OPPO A39.
Click to expand...
Click to collapse
Probably because the replacement screen wasn't the exact same model as your original screen, meaning that the repair shop probably had to flash a different kernel or a modified kernel to make the different screen work with your stock software and when you updated to Marshmallow it probably flashed your stock kernel(the kernel that would have worked with the original screen but not exactly right for the new screen). If that is what they did, you might need to flash a different or modified kernel to fix this.
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