Database Info

[Q] Anyone else unable to purchase apps?

I'll copy/paste from my issue on Google's tracker:
I have an Asus EEE Pad Transformer (TF101) with the latest update: HRI66.US_epad-8.2.3.13-20110511
When visiting the Market, I am only presented with Free apps in the Featured section of each category.
I can search for, and find, paid apps. However I cannot purchase them. It returns the following error: The item you were attempting to purchase could not be found.
I am able to purchase some of the apps with my Phone. I can either go to the web based market and purchase them for my T-Mobile HTC Vision, or I can do it on the phone itself. Then I can install those apps in my Asus Transformer.
However, I can't do this workaround with Honeycomb-only applications because I cannot buy them on the phone first.
I'm located in Puerto Rico. I talked to the guy that makes Reddita, and he said that his apps is setup to be available everywhere
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Anyone else have a similar issue? If so, please star my issue on Google's tracker: http://code.google.com/p/android/issues/detail?id=16845&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars
Screenshots:
First
Second
I'm still not sure if it's a location based problem or if it's related to something else. Like I said above, the guy from Reddita says that his app is configured to not discriminate by country. Also, he says that he has sold the app to other Transformer users before.

i was able to purchase apps the last time I checked which was after the 8.2.3.9 update

klau1 said:
i was able to purchase apps the last time I checked which was after the 8.2.3.9 update
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Are you located in the states?

canada, should it make a difference? in google?

klau1 said:
canada, should it make a difference? in google?
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I would hope not. Unfortunately, so far my theory points towards a location restriction specific to Honeycomb devices.

No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.

XL2001 said:
No problems on my Transformer but a while back I had problems buying from my Adam. I went into my Google checkout account settings and just reentered the same credit card info and saved it. I was able to buy apps after that.
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Thanks for the tip. Tried that (and adding a completely different CC) and it didn't work.
I can however buy apps for my other two devices (G2 and Nexus S).

I bought my Asus Transformer TF101 from Hong Kong, now live in Malaysia, both Malaysia and Hong Kong are in the list that can buy apps, but appear that i'm same with you.
Just can view apps, appear "The item that you request are not found" bla bla...
Free apps can be use. no problem, btw, i have a Motorola Xoom with me too, same issues. Sad.... duh....
somehow my android phone can purchase apps, i turn to my web page android market, and i noticed that, due to i have 5 device registered to my google account, i can buy apps for my phones, but not for my device that dont have "CARRIER" bound with it. This makes our wifi only device cant purchase apps.
i have mailed google about this issues, but nothing yet, dissapointed, hopes anyone get some solutions. thanks.

Market Enabler, available on the Android Market. Buy the paid version for better features.

I had the problem that I couldn't purchase apps that were offered in a different currency than US$ with my AmEx. I had to use a different credit card (VISA) and then it worked.

I have the same problem, it started yesterday. I'm from Puerto Rico.
Suddenly, the quantity of available apps is much less... I can't find Adobe apps, Angry Birds games, Taptu, none of the Google apps!!
When I go to "My Apps" it only shows those installed apps that are still available to search on the market, but the others are not (even if they are currently installed, were installed before)
If I enable the Hotspot on the HTC EVO and connect the TF to it via WiFi, after re-opening the market, it can see all apps as before, including those in "My Apps" section. This happens because the IP provided by Sprint is USA based. Also, if the TF gets connected to the local router, then the market apps availability gets downgraded again...
So, this appear to be a location based issue... but, how it's possible that all those high profile apps that were available just days ago now are not? I did a factory reset today for troubleshooting... and now can't install Adobe Flash and those apps mentioned above

hotelmode said:
Market Enabler, available on the Android Market. Buy the paid version for better features.
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Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.

Hi (Cant purchase apps in market)
Helo I am also from Puerto Rico Im currently using Samsung Galaxy i9000 (International version) Im currently facing with this error since some time now. I been looking on net since long ago day and night and nothing just crap and no answer from google. I tried froyo gingerbread and iCS version from Teamhacksung and nothing. I tried market enabler (both versions in market) i can see paid apps just well I can download the free apps just fine but in paid apps *the item you were attempting to purchase could not be found* Im getting piss off already before was working just fine.
Looking extensively on net i found this video http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=13888035 ---->error sorry http://www.youtube.com/watch?v=xDZtQWt_8TQ
Sorry is not in English but the guy is using something called Gae proxy that seems an alternative that let you buy the apps. Anyway, for me this no worked I tried several times and still it no let me buy the app or just the market no open. I tried via wifi/data plan (3g) and nothing. I did test with pal he has hero and career from usa and he can buy just fine. I tried with my boss who has Captive and Xoom both failed in market with the same error.
This is very disappointed situation that is taking too much already. I have several friends and ppl I know dropping android just because of that. If i keep having it I will do the same or keep forced to get pirated apps wich i no want.
Still waiting for any fix or google response.....
English not my primary language.

Market Enabler won't work on WiFi tablets
babyken said:
Ya, market enabler, but, i have to get rooted, superuser, busybox in order to use that, right?
I would love just to only get rooted and continuing receive Asus OTA updates, can i?
I check and i found the is no way, please help.
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I can assure you that even if you're rooted and running non-stock ROM, Market Enabler will not help if you're on a wifi-only tablet. I've been trying to find a solution to this problem since the day I got my WiFi-only Transformer but to no avail. Without any development or hacking knowledge whatsoever, there's only so much that I can try.
What I've found out though is this. The wifi-only version appears to track your location differently than the 3G version such that Market Enabler won't work. I have tried VPN (either direct on device or sharing a VPN connection over WIFI, if that makes a difference at all...), I've tried some location spoofing apps. Force stopped the market app and cleared data and cache and trying the VPN and location spoofing again in various combos, unsuccessfully. Also tried turning off all location services. Tried Market Enabler of course and I have the paid version of that too.
What works though is if I'm in another country, and it's a market-supported country, I'd be able to purchase apps without doing anything extra. I can also buy apps through my phone which has Market Enabler working as intended and once purchased I can install the bought apps through the My Apps screen on my Transformer. This is my current workaround, but I'm still very much stuck when I need to buy tablet-only apps which I can't purchase from my phone. Similarly, I can buy apps from the android market website, but only those I can install to the phone and I won't be able to install direct to tablet unless it's a free app.
Note: I live in a non-market-supported country. I've had this problem since Honeycomb, and now I'm on ICS and also using the rebranded Google Play. This problem seems to apply to all WiFi-only tablets, not just the Asus Transformer.
The only reason why there doesn't seem to be much of an outcry on this is because people chiming in that they can buy apps when they live in a market-supported country, so people think the problem is solved.

Can't seem to access paid Market apps...

I've been doing some searching on the subject but all I find is old threads/info or discussions that don't apply to me, so anyway, hopefully someone can help me.
I can't find any paid apps when i search on the Market, however if I follow a direct link or look for them under additional apps for a certain dev/publisher then they show up... Regardless when i click on the price to buy it I get an error that says "The item you were attempting to purchase could not be found. ". If it were a location issue I think I'd get a different error no?
I've had my TF since the summer and I honestly can't remember if I've ever bought any apps directly on it... I've installed plenty of free apps and stuff from Amazon's App store, plus a few apps that I originally bought on my phone (all previously purchased apps still show up under My Apps)... But it's quite possible I never bought any apps on the tablet. Basically i've no idea if this a new or recent problem.
However I can buy apps on my Sprint phone just fine even while on the same account and Wifi connection. I'm in Puerto Rico, which can sometimes find itself in limbo when it comes to things like this but the fact that the market works fine on the phone also makes me think it shouldn't be a location issue. My TF is stock, not rooted, and has the latest updates.

Oh and I have already tried force stopping the market, clearing data/cache for it, restarting the tablet, and removing / re-adding my Google account on the tablet. On the web version of the market it just says any paid app is incompatible with the TF.

error while retrieving information from server. [RPC]

I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error

Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..

what rom are you using buddy?

I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.

Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.

I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution

phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132

I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol

Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?

yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side

I'll check in on this thread too lol. I'm in exactly the same position. No response from google.

Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?

mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
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It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.

I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!

dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
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I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.

Kurisu87 said:
what rom are you using buddy?
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XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA

I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.

I'm also have issues with my Galaxy S2 and Xoom

Same problem here with my Defy. I'm on CM7.2 Nightly build.

Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?

Appstore troubles

Hey everybody. I wasn't sure about the right place to sumbit this thread so I went for the General one. I'm having some store-troubles.
I recently got this new device, a generic greek brand. It came without the playstore on it. I tried a lot of ways to make the playstore work on this device but the best state I got it to, is, having it installed on the device but whenever I may try to download an app on it, it will crash. That was no problem me, I mostly needed it to use other apps that just "need" the store to be installed. For my everyday use I shuffled through AmazonAppStore-1mobile-Aptoide n such.
Now the problem I'm facing is with certain free apps that I try to install, the last one being Heroes of O&C. It's a free app on the Google store, but since I can't use it I search on my other stores. Found it on 1mobile,downloaded it, ran it, runs license check and drops me. Found it on aptoide, same deal. That's happened before on other apps I tried to install through these store, and everytime they fail. See, I don't understand how this works. They are all free apps, and they all fail a license check and ask my to BUY the dam app(?). So then I'll have to resort to google, find a legit apk+obb combo out there and download it. But what happens when you want to go online? Some of em won't support it, or even support updates on themselves. By the way i didn't mention it before but the device isn't rooted and I doubt there's a certain way to root this one (nor would i risk it for the time being).
So what I'm finally asking of you are these two things:
1) I want whatever possible way you can think of making the playstore work without having a rooted device
2) perhaps any "more" legit store I haven't found already?
Thanks in advance peeps

Used Shield Portable has error code 190 with Google Play Store

Cross-posted from General Q&A as suggested:
Two days ago I received a used Nvidia Shield Portable that I won on eBay. It is bootloader unlocked and on the last official OTA, but otherwise stock. It was unable to complete the network connection test, which I eventually skipped. Oddly, the Google Play Store app (as well as Google Play Services) was seemingly not installed. I wound up installing the latest APKs of each from APKMirror via Chrome. I then discovered that the HOSTS file was outdated, so I rooted my device, then used a root explorer app to delete said HOSTS file so it could regenerate with good data. It now connects to the Google servers fine, and it is at this point that I am struggling with Play Store\Services error code 190. The last thing I tried was to move the folders of said core apps from the internal data to root and attempt to make them system apps. I gave both of them every permission under the sun, but even after rebooting, i'm not sure that the move and permission granting stuck. I think my issue has to do with app permissions and\or or authentication between my device and Google's infrastructure. Finally, if a custom ROM is the best route, i'm totally cool with that.
Please advise.

I recently did a factory reset of my Shield., which has Android 4.4.2. The stock play store that comes with it needing updating before I could use it. It updated automatically once I signed in to Google. I have a working back up of the Google Play Store and Services. after the update. They should work for Lollipop, but not sure. I can upload them if you want.
Just curious, how much did your Shield cost on eBay?

$110 with shipping.

I managed to fix my device by flashing the last Nvidia OTA manually. Everything that was broken before seems peachy now.
Thanks anyway, I appreciate it.