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looks like this will get nasty
We always knew the Apple / Samsung lawsuit would produce some major fireworks, and Samsung just lit off a corker: the company filed a motion Friday night asking Apple to turn over the iPhone 5 and iPad 3 as part of the discovery process. Seriously! Samsung claims that it needs to see Apple’s future products because devices like the Droid Charge and Galaxy Tab 10.1 will presumably be in the market at the same time as the iPhone 5 and iPad 3, and Samsung’s lawyers want to evaluate any possible similarities so they can prepare for further potential legal action from Apple. It’s ballsy, but it’s not totally out of the blue: the move comes just a few days after the judge ordered Samsung to hand over pre-production samples of the Droid Charge, Infuse 4G, Galaxy S II, and Galaxy Tab 10.1 and 8.9 so Apple could determine if those products should also be part of the lawsuit and potentially file a motion to block them from the market.
Now, the key difference between the two requests is that Samsung had already announced its products, while Apple has maintained its traditional iron silence about future devices. But there’s some additional nuance involved as well, as well as some bigger-picture implications — let’s walk through the entire situation, shall we?
Last week, Apple asked the court to order Samsung to hand over samples of the Galaxy Tab 10.1, Galaxy Tab 8.9, the Galaxy S II, the Infuse 4G, and the Droid Charge so Cupertino could figure out whether they should be part of the lawsuit — and whether to ask for a preliminary injunction preventing Samsung’s products from going on sale.
The court sided with Apple, in large part because Samsung had already released review units and photos of everything listed. In fact, the ruling came just days after Samsung handed out thousands of Galaxy Tab 10.1s at Google I/O, so really the only unreleased product on the list is the Tab 8.9 — a product that was announced in March and has been handled on video.
The court imposed one important condition on Apple in order to protect Samsung’s competitive edge, however: only Cupertino’s outside lawyers are allowed to look at Samsung’s pre-release hardware, not anyone from Apple itself. (Of course, there’s nothing stopping someone at Apple from running out and picking up a Droid Charge or Infuse 4G at retail, but pre-production samples that come from Samsung under this order are protected.)
Apple hasn’t yet filed for that preliminary injunction, nor has it said it’s going to anytime soon.
Now, given that most of the Samsung products on the list were already either available or fully disclosed, it wasn’t surprising that Apple won — in fact, it’s more interesting that Samsung had chose to fight back on such a minor issue in the first place, since it had so little at stake. (And it’s also somewhat interesting that Apple even asked for Samsung’s products in discovery instead of just filing for an injunction from the get-go, since they had all been announced already.) It’s a tell: no little compromises means no big compromises are in the works. So now let’s step through Samsung’s motion to see the iPhone 5 and iPad 3 and try to get a sense of what’s actually happening in context.
Samsung’s asking for a court order requiring Apple to produce “the final, commercial versions” of the next-generation iPhone and iPad and their respective packaging by June 13, 2011, so it can evaluate whether there’ll be confusion between Samsung and Apple’s future products. If the final versions aren’t available, Samsung wants “the most current version of each to be produced instead.”
Samsung doesn’t actually know Apple is planning to release a new iPhone or iPad; the motion is based on “internet reports” and “Apple’s past practice.” Obviously this is a critical difference between Apple’s request and Samsung’s — Samsung had already disclosed its new products, and Apple didn’t ask for anything that wasn’t already announced.
Samsung says it has to see the next-gen iPhone and iPad because it believes those are the products that will actually be on the market against future Samsung devices, so it has to be prepared for Apple’s potential motion for a preliminary injunction. That’s kind of a stretch: Apple can’t really file for a preliminary injunction based on potential confusion with unannounced, unreleased products, so Apple’s lawyers will almost certainly focus on confusion with the company’s existing products.
Indeed, Apple told Samsung on May 23 that any potential motion for a preliminary injunction “would be based on products Apple currently has in the market.”
Samsung says that doesn’t matter because Apple tends to discontinue previous products when it launches new ones, and it has to be prepared for what might be in the market when and if Apple actually files its motion. This is also a bit strange, since Apple kept both the iPhone 3G and iPhone 3GS on the market after launching new models. You can bet Apple will point that out.
Samsung’s also promised to abide by the same rules as Apple — only its lawyers will get to see anything Apple produces, not anyone at Samsung. (Or us, unfortunately.)
Lastly, Samsung says “fundamental fairness” requires Apple to give up its future products, since Samsung had to do the same. Tellingly, Samsung doesn’t reference any precedent or law to bolster this line of argument — it’s basically just asking the court to be nice.
So that’s Samsung’s motion. It’s pretty strange, if you think about it: Samsung is arguing that Apple might file for a preliminary injunction, and that it might happen sometime after Apple might release a new iPhone and iPad. That’s a lot of assumptions — and Apple can basically kill this entire line of argument dead by filing for that injunction Monday morning and saying that Samsung’s already-announced products should be blocked from market because they’ll cause confusion with the iPhone 4 and iPad 2 for however many months remain before the new versions are released. Neither the court nor Samsung really need to see Apple’s unreleased products to deal with that. And even if Samsung wins, Apple will definitely appeal the decision, putting the entire case on hold while things get sorted out… a process that will almost certainly stretch past the iPhone 5′s expected release in the fall, rendering this entire argument somewhat moot. And what happens if Samsung eventually gets the iPhone 5 and determines that the Droid Charge infringes Apple’s patents and trademarks? Is it going to change the Droid Charge? The potential outcomes aren’t entirely favorable here.
So why is Samsung even pursuing this? I think it’s a calculated gamble for additional leverage. Apple and Samsung held negotiations for a year before giving up and heading to the courts, and I’m reliably informed that there haven’t been any substantive settlement discussions since Apple first filed its complaint. That means talks have been at a standstill for a long time now, and I wouldn’t be surprised if Samsung was trying to put some additional heat on Apple to try and kick negotiations back into gear. It’s an interesting and aggressive move in its own right, but it also highlights the fact that neither Apple nor Samsung have addressed the actual merits of their complaints in formal replies — this is a minor skirmish before the real battle begins. We’ll see if this sideshow accomplishes anything beyond clever lawyerly maneuvering, but for right now it’s clear that Apple and Samsung aren’t planning to back down anytime soon.
click here !!!!
Doesn't samsung give apple most of the iphones parts...
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Jmatch said:
Doesn't samsung give apple most of the iphones parts...
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yup, I wonder if apple's lawyers took that into consideration before they brought up these charges
Wow Cheezynutz Nice long synopsis. Some of your ideas make sense about the tactics of these 2 companies, but here is the Gist of the whole thing:
Apple knows their market share is waning in the cell phone market so, trying to throw roadblocks is one tactic to delay the inevitable.
Apple has little chance to win this since the market that makes the difference is outside the USA It is all of the world and our court rulings no matter the outcome will have little to no bearing on that market. Compound that, along with some of the development problems Apple is having causing release delays (now 1st Q 2012) just translates into Android as a whole is like a Tsunami taking over everything. Beating on Samsung is nothing more than a side show, the real show is watching if Android consolidates their app market into more cohesive products and less version sensitive. That in itself will be the straw that breaks Apple's back. The hardware out there is not going to be the game changer at this point ads all of them are really very good.
Legal wrangling is not going to change any of this dynamic....... so to me I think Samsung actually wins all because the Apple legal team made the original demand to have access to Samsung products.......... Just like a chess Gambit Losing a piece early ends up giving you a winning position in the long run. Apple's legal team fell for it.... too .........And That is the most amusing part of all this....
Jmatch, yes samsung makes some of the components as does Foxconn (China) but I believe the final assembly is done elsewhere. Samsung pretty much has a lock on amoled
Great posting thanks !!!
That's the irony in this all, Samsung is actually apples provider. Lol and apple goes and sues them, that's really a dumb move on apples part.
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I bet Samsung loses this one. IPad 2 was launched last month and Samsung is asking for non announced products, apple may release a IPhone 4S instead a IPhone 5, both are 5th generation. While Samsung products were announced and being released.
the fight between these 2 COs will never end.
Jmatch said:
Doesn't samsung give apple most of the iphones parts...
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The SoC's Apple uses are done on Samsungs Fab process just like their own, it's a different market from phones to phone parts.
lol x10
It is called discovery, right?
Apple products are very similar to previous versions so I doubt Samsung will have anything to gain besides annoying Apple. If it wasn't for the iPod touch I wouldn't even have anything to do with Apple.
Apple are arrogant regarding these kind of matters. "I have the genius I have the power" ... but that power without the manpower, the raw materials, the technology ... is nothing.
Meanwhile Apple products are churned out in Chinese factories, with poor pay and appalling conditions for the assembly workers.
It must be a relief for them to know that Apple have such a big legal team watching their backs. Oh, wait...
DirkGently1 said:
Meanwhile Apple products are churned out in Chinese factories, with poor pay and appalling conditions for the assembly workers.
It must be a relief for them to know that Apple have such a big legal team watching their backs. Oh, wait...
Click to expand...
Click to collapse
Samsung is out of Korea, and has shops in Korea and China. I don't think the conditions are that much better, plus it's foxconn that assembles the products. Apple only pays for the assembly. There really isn't a lot in this world anymore that isn't made in Chinese factories, with poor pay and appalling conditions for the assembly workers...
Hi everyone,
I'm watching how rapidly tech. is changing along with the Android OS and seeing how the actual usage of a smartphone while driving a car is. (THIS is the true test of a smartphone's usefulness, simply put.).
Here's my experience:
I recently (approx. 3mos ago) bought the HTC Amaze 4g and It's a nice phone.
I recently found out about the ICS upgrade for my smartphone which is nice also.
Then I find out about "Jellybean" and the never ending technology war in the smartphone world.
This is kind of annoying.....Why? Some reasons:
1. Remember when I said that driving is the true test of a smartphone?
It's true: The entire screen (probably ANY glass screen) IS in fact distracting while driving as I've experienced. The nice thing about the HTC Amaze 4G is that it vibrates when you hit a number on the virtual keypad. Still, the Amaze 4G is a tad bulky.
2. IF I had known that Google would try to get smartphone companies to change phones from physical buttons to virtual buttons and that companies would bite, I wouldn't have bought a smartphone at all right now.
3. I find out about the Samsung Note and I say "What the heck?..Now what?"
I don't know about you but the smartphone world is awesome!
What bums me out is this stuff:
1. The tech, which costs $$, changes too fast.
2. The difference between a smartphone and the smartphone/notepad.
For example: When I saw the Samsung Note I thought, "Wow man..This thing can really beat the Iphone in speed and in practicality."
I then thought about driving and calling someone and said to myself "The Amaze is big enough and a little over cumbersome...The Note is probably overdoing it."
I outright bought my phone to avoid hefty contractual fees and it still kind of smarts.
Feel free to post your views on Android or the current tech available....
P.S. Don't worry, It'll change sooner than you think! LOL
Thanks,
stefnuts......This darn technology!
Samsung has released a new flagship smartphone, the Galaxy S3, including voice control, wireless beaming of content and exclusive apps, as it aims to consolidate its position at the top of the mobile sector.
The S3 has a super AMOLED 4.8in screen, larger than its predecessor the S2, with an 8 megapixel rear camera and 1.9MP front camera which offers "intelligent camera features" that the company says will adapt to what it sees you doing.
The phone runs on Google's Android 4.0 (Ice Cream Sandwich) software, but has a number of Samsung additions – including voice recognition and eye tracking.
The phone will go on sale on 30 May in the UK, with Orange and Phones4U already lined up to sell it. No price has yet been given. It will go on sale in the US this summer. Samsung said it will go on sale with 296 carriers in 145 countries. It can connect at "4G" speeds in compatible countries.
"S Voice" can respond to spoken orders such as "wake up" when its screen is off, "snooze" for an alarm, or to play a particular song, change volume settings, and take pictures. It also responds to gestures, so that lifting the phone to the face while sending a text message will dial the recipient's number instead.
Samsung has also souped up Google's Android Beam (which can pass data such as business card details) so it is capable of sending a 1GB file between two S3 phones in three minutes, or a 10MB file in two seconds by touching them together.
It comes in a 15GB or 32GB version, though the company said a 64GB model would come soon. Buyers can get an optional wireless charging pad, similar to that offered with the now-defunct HP TouchPad last year.
At 4.8in, the screen size is only just below the minimum 5in that most analysts class as a tablet – indicating Samsung's confidence that top-end users will want larger screens. The first-generation Galaxy S in 2010 had a 4in screen; the S2, a 4.3in screen.
The company sold an estimated 44m smartphones across its entire portfolio in the first quarter of 2012, more than any other company. It dominates the Android sector too, selling around 50% of phones on a platform which itself makes up 50% of smartphone sales.
Jason Jenkins, editor of CNET UK, said: "The Samsung Galaxy S3 is a cracker of a smartphone that makes the iPhone look a little like yesterday's model. It cements Samsung's place as one of the leading phone manufacturers and really puts the pressure on Apple to come up with something different for its next iPhone later in the year.
"It's also starting to look like this will be a two-horse race – Samsung and Apple fighting it out for the number one spot with everyone else left to pick up the crumbs. HTC, Sony, BlackBerry and Nokia are the ones with the real work to do."
Ian Fogg, an analyst at IHS Suppli, said: "What's striking is that Samsung is focusing on software and the experiences, more than the hardware (although that is excellent too). Features like Pop over, social tag, and S Voice all aspire to differentiate from the opposition through the user experience that Samsung's software customisation delivers.
"Samsung have been leading up to this for a while, but this is the first time they've led their product positioning on user experience and software."
Francisco Jeronimo, IDC's smartphones analyst, was downbeat, saying: "It is not an eye-catching device that will overwhelm consumers."
He noted that analysts had not been given the chance to try out the voice control in pre-release demonstrations of the phone. Of a brief test, he said: "Overall, [it] seems very similar to Siri, but my first impression was that is not as well integrated with the phone as Siri is with the iPhone."
Carolina Milanesi, smartphones analyst at the research group Gartner, said that Samsung was looking for ways to remain ahead of rivals in the Android space, as well as Apple.
"They need to push the boundaries in order to remain ahead," she said. "It will be interesting to see how many of these new features [in the S3] will be open to developers so that they can take advantage of them in their apps."
However, if developers start to target Samsung APIs for apps, that could potentially split the Android platform still further beyond the individual versions produced by Google – and would also tend to increase Samsung's control of Android.
Such an "embrace and extend" manoeuvre would build its control of the platform, where it already presently has half of worldwide sales and is the biggest profit-maker.
Jeronimo observed: "Samsung definitely embraced Android, and is extending it. We shouldn't also forget that Samsung has a quite opportunistic approach to market trends.
"If Android is now the new kid on the block that can best contribute to its success, they will invest and nurture it to maximise the opportunity. But if the trend changes (and they are very good at anticipating that), they will also change the platform they embrace in the future."
But, he added: "It is clear that Samsung has no other strong options at the moment."
No price was announced, though Milanesi suggested that it would be priced similarly to the Google-branded (but Samsung-made) Galaxy Nexus, released last October, and that prices of the year-old Galaxy S2 would be cut to boost Samsung's already dominant share.
Milanesi was generally impressed with the device, though with some reservations. "The design is much improved, and despite the fact that it is still plastic it feels much less cheap than the Galaxy S2 and the Nexus," she said.
But she thought the S Voice control was less convincing: "It came across as a little gimmicky when I played with it. But to me the main issue is that these features are quite buried in the device, so might not be that obvious to consumers. S Voice is not as complex as Siri – more like voice activation for simple commands."
Overall, she suggested: "I think Samsung has similar challenges to Apple but with a less convincing overall package and a weaker brand."
But Fogg suggested that the real problem would be for other companies. "For Nokia, this must be deeply concerning," he said. "One of Nokia's stated reasons they opted for Windows Phone was because they believed that it would be impossible to differentiate using Android.
"Samsung is showing with the the Galaxy S3 that it's perfectly possible to innovate with Android software. In fact, Android is enabling faster innovation than any handset maker has managed with Windows Phone."
But the new Galaxy S3 could also pose problems for the smaller players in the Android space, Fogg suggested. "Samsung's marketing spend and brand awareness are second to none. This combination of marketing spend and channels will cause serious problems for smaller handset makers such as HTC, LG and Motorola."
Jeronimo warned that Samsung needs to consolidate its position: "Samsung needs to come up with unique features and not to catch-up once again with other vendors. What is there that's completely unique on the S3 that we haven't seen on other devices? Maybe slight differences on the features, but nothing disruptive.
"They entered a new era. The only way to succeed is to set the pace of innovation. I believe that's exactly what they want to do, but they still suffering from the 'follower-syndrome': to improve what others created. That's why consumers will compare the S Voice to Siri and not the other way around."
If you're going to copy/paste an article that someone else wrote, I believe common courtesy would be to cite the source. Also, what is the point of starting a thread like this? There are already a ton of other GS3 threads, why not post your OWN opinions in one of those threads instead of starting a new thread with someone else's words?
All that said, I don't think Sammy is going to dominate anything with this phone, it is downright hideous. I really hope the US variants look a lot nicer.
Sure, blame the batteries. But it's not quite that simple.
During a press conference Sunday, Samsung said two separate battery defects caused both the original batch of Galaxy Note 7 phones and the replacement units to overheat.
The first battery, it said, suffered from a design flaw. The battery's external casing was too small for the components inside, causing it to short-circuit and ignite.
The second battery, which came from another supplier, didn't have the same flaw, Justin Denison, head of product strategy and marketing for Samsung's US arm, said in an interview ahead of the press conference. In the rush to pump out enough batteries for the replacement units, though, the supplier introduced a manufacturing defect that led to the same result, he said.
The explanation puts to rest the mystery behind the exploding Note 7, but it kicks off a new challenge for the embattled company: winning back your trust after a disastrous several months that included two recalls and the decision to kill the critically acclaimed phone. The Sunday press conference marked the start of a Samsung campaign to rebuild company credibility, which will include the upcoming launch of the flagship Galaxy S8 phone, as well as another Note later in the year.
"It was a painful crisis to me," D.J. Koh, Samsung's mobile chief, said in an interview ahead of the press conference. He called it the worst stretch in his 33 years with the company.
Having not one, but two batteries from different suppliers fail -- for different reasons -- is a bizarre coincidence that may surprise and frustrate some who were looking for a single, clean explanation.
On Sunday, Koh was joined by UL, Exponent, and TUV Rheinland, three independent testing firms that came to most of the same conclusions as Samsung -- that it was the battery, and not the phone's design or Samsung's manufacturing process, that cause the Note 7 battery issues.
"The electronics [designed by Samsung] did not contribute to the failure of either manufacturer's [battery] cells," Kevin White, principal scientist for Exponent, said Sunday during the press conference.
The Note, while not Samsung's top-selling phone line, is an important device for the company. It's one of two big flagship introductions each year, and the Note 7, in particular, was meant to take on Apple's iPhone 7 Plus, which hit the market in September. Samsung says its most loyal base of customers across all of its products are those who've bought Note models. Just look at the thousands of Note 7 users still on Verizon -- the carrier is routing calls to its customer service to get them to turn the phones in.
Samsung expects the Note 7 debacle, which resulted in 3 million recalled phones, to cost it more than $5 billion. That's not including the hit to its reputation, which could take months, or even years, to repair.
See also
Everything you need to know about the Galaxy Note 7 recall
Samsung kicks off CES event with Note 7 mea culpa
Verizon may have 'thousands' of Note 7 phones still in use
The biggest task for Samsung this year will be regaining consumer trust, showing customers and potential customers that its devices are safe and that the company won't make the same mistakes again. Its top executives, speaking with CNET, said Samsung hoped the transparency would mark a good first step.
"When companies do this right, on average 18 months is the time period for turning around a reputation," said Thomas Cooke, a professor at Georgetown's McDonough School of Business. "Samsung is on the way to recovery. I think it can be done."
So, what the heck happened?
Shortly after the Note 7 went on sale in mid-August, users started reporting overheating problems. Samsung originally tied the issues to a battery flaw and recalled all the Note 7 phones on the market. That didn't fix the problem, however, with the replacement devices also overheating. Samsung launched a rare second recall in October and stopped manufacturing the Note 7. Its focus then turned to finding out what went wrong.
Samsung tackled the Note 7 investigation as it approaches other challenges -- with a lot of manpower. It built a testing facility in each of the four locations it manufactures its phones: Gumi, South Korea; Hanoi, Vietnam; and Huizhou and Tianjin, China. Together, those sites tested more than 200,000 Note 7 devices with batteries and more than 30,000 batteries on their own. Samsung had more than 700 engineers from its mobile division dedicated to the testing process. (Samsung has more than 70,000 engineers in the broader company, but they're spread across its various divisions.)
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The engineers looked at software, hardware, manufacturing process, quality and assurance testing, and supply chain. They looked at things like whether the iris scanner or software algorithms caused overheating, or if the device's fast-charging capabilities had an impact.
Initially, it was to no avail. "[There was] nothing in this round of hardware, nothing in the software, nothing in the processes, logistics, that could have contributed," Denison said.
Samsung turned its focus to the batteries themselves. Throughout the testing process, engineers were able to cause batteries to overheat, both in the device and on their own.
Samsung had two separate suppliers for its Note 7 batteries, which were custom-made for the Note 7. It specified the characteristics, like the voltage and physical size. Then it was up to its suppliers to design and manufacture the batteries as they saw fit. "If you open up Battery A and Battery B, they're different batteries," Denison said.
Samsung declined to confirm the names of the two suppliers, but the US Consumer Product Safety Commission said Samsung SDI (which is separate from Samsung Electronics but has the same parent company, Samsung Group) supplied the batteries responsible for the first recall. Hong Kong-based Amperex Technology acknowledged on its site that it was the second supplier. Amperex declined to comment following Samsung's report, while a representative from Samsung SDI said no one from media relations was immediately available.
In the first supplier's battery, dubbed Battery A, Samsung discovered a design flaw that caused the battery to short-circuit. The supplier created a pouch (the battery's outside casing) that didn't have enough space to allow the battery to expand and contract when going through normal charge and discharge cycles. That caused the positive and negative electrodes to touch, short-circuiting the battery.
(Some earlier reports speculated that Samsung's phone itself didn't leave room for the battery to expand. That wasn't the case, but Samsung plans in the future to leave even more room inside its devices for the battery.)
In the case of Battery B, from Samsung's second supplier, the flaw was related to manufacturing and quality issues. The initial batteries from that supplier worked fine in earlier Note 7 devices, but when Samsung increased its order and pushed that supplier to become its sole battery provider, the battery maker introduced errors. Some protrusions were left over from the ultrasonic welding process that caused the battery to short-circuit.
Samsung had asked the second supplier to build about 10 million new batteries. "Ultimately, they were not able to manufacture those with sufficient quality," Denison said.
What's Samsung doing now?
One of the biggest questions facing Samsung during the Note 7 fiasco was how its quality and assurance process (the tests its phones go through before being sold) didn't catch the problem.
Samsung would have had to do an X-ray test on Battery A to find the problem, while Battery B would have required Samsung to disassemble it to find the error. Neither of those were steps in Samsung's normal testing process but were handled by the battery manufacturers, Koh said.
Samsung is now changing its testing process for key mobile components. For its batteries specifically, Samsung is instituting an eight-point inspection process. Some of the steps previously were handled by its suppliers; some are new.
"There are going to be some tests we're going to do that we believe go well above and beyond the industry standard," Denison said.
One check is a durability test that examines the battery when it's been overcharged, punctured by a nail or exposed to extreme temperatures. Samsung will visually inspect each battery and do an X-ray test to check for abnormalities. It will put the batteries through a large-scale charging and discharging test, will simulate accelerated consumer usage scenarios, and will disassemble the batteries to inspect the overall quality. Other tests will look for leakage of the battery component and the complete device, or for any change in voltage through the manufacturing process.
The upcoming Galaxy S8, Samsung's new flagship phone expected to launch this spring, falls under the new inspection process, Koh said.
"When the second...recall happened, that was the exact time that we were starting the design of the battery for the S8," he said. "All [new] manufacturing processes are reflected on all 2017 models."
He added that the Note 7's issues didn't have a "huge impact" on the Galaxy S8's release date. "We added staff to make it safer," Koh said. "But that doesn't affect the schedule. Nothing meaningful."
Samsung also confirmed it wasn't giving up on the Note brand. The company plans to bring out a successor to the phone, the Galaxy Note 8, Koh said.
As for the Note 7, 96 percent of the 3 million Note 7 buyers around the globe have traded in their phones. In the US, the official tally is 97 percent, but Tim Baxter, president of Samsung's US arm, claims it's actually closer to 99 percent because more than half of the remaining units are no longer connected to cell networks.
Rebuilding trust
Beyond opening up about the problems, Samsung hopes taking a more industrywide view will help the company score some karma points.
Samsung is talking to global standards groups about sharing its new battery review process, Koh said. His hope is that everyone follows similar guidelines, which may address issues such as hoverboards catching fire.
"If we contribute this as a global standard, then I strongly believe that will definitely increase the lithium-ion battery safety," he said.
Koh added that Samsung would make its intellectual property around battery safety and standards freely available.
Ultimately, Koh understands it will take awhile to rebuild Samsung's lost credibility.
"For customers, we have to develop innovation, but customer safety is the priority," he said, noting that Samsung had to keep delivering products. "In the end, we can win the customers' trust back."
A copy and paste from a news site to post under your own account seems lazy (and no, I am not drawing parallels to journalism in general).
Pro-tip: if you want to share the news, link it, and provide some personal interpretation and critique.
Thread closed.
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