Video recording issues. How can we make Samsung aware? - Samsung Galaxy S7 Questions and Answers

I'm not sure how to to about this. One thing I really care about on a phone I purchase is video recording quality, more specifically 1080p/60fps and slow motion. Unfortunately, the Galaxy s7 has an issue with both of these.
You know how the Galaxy s7 focuses pretty much instantly when recording video in 1080p, 1440p, or 4k? Well, it doesn't happen in the 60fps mode. The focus is even slower than my s6 in 60fps and there is tons of "focus hunting" where it bounces back and forth between focus as you're recording. Focus is literally perfect in any mode besides 60fps.
Then we have an issue with 240fps slow motion where there are a ton of frame skips throughout the video (just YouTube s7 slow motion videos to see what I'm talking about).
These two issues are huge for me. It's unfortunate because I love everything else about the phone. How can we make Samsung aware of these issues?

brian85 said:
I'm not sure how to to about this. One thing I really care about on a phone I purchase is video recording quality, more specifically 1080p/60fps and slow motion. Unfortunately, the Galaxy s7 has an issue with both of these.
You know how the Galaxy s7 focuses pretty much instantly when recording video in 1080p, 1440p, or 4k? Well, it doesn't happen in the 60fps mode. The focus is even slower than my s6 in 60fps and there is tons of "focus hunting" where it bounces back and forth between focus as you're recording. Focus is literally perfect in any mode besides 60fps.
Then we have an issue with 240fps slow motion where there are a ton of frame skips throughout the video (just YouTube s7 slow motion videos to see what I'm talking about).
These two issues are huge for me. It's unfortunate because I love everything else about the phone. How can we make Samsung aware of these issues?
Click to expand...
Click to collapse
for frame skips, you recording to SD card or internal? do internal for something like that; probably hte sd card not being able to keep up with r/w speeds.
if you're doing internal, then i have no idea lol

Same here. Internal or SD does not matter. Just tested. 1440p / 4k works great. It's the 60fps which seems to make the focus slow...

I agree with this. I recorded slow motion to my external and internal storage and both skip and are choppy.
Here's a sample video I took
https://youtu.be/qgYfoxudl74

easiest way: write an email to samsung, all of you for your own. they won't do anything if somebody says "well on xda there are 10 people complaining and 200 people clicked like".
also prepare to go through the 2-3 standard email answers (reset your phone, do the auto update blabla) no matter what you write. just keep pursuing and after the 4th email it'll take 1-2 weeks for an answer and than you're hooked to the right guy.

HTCMDA said:
I agree with this. I recorded slow motion to my external and internal storage and both skip and are choppy.
Here's a sample video I took
https://youtu.be/qgYfoxudl74
Click to expand...
Click to collapse
Cute dog, btw!

I'm having issues with my video recording in every department. All my videos look like crap, very grainy, i wouldn't even consider any of what i have recorded as high def. 4K, joke! Everyone of them is a joke. I honestly wish i hadn't traded in my S6, the 4K video recording on the S6 was the bomb. I displayed a concert i recorded while in a dark floor mind you onto a Samsung 65" 4K tv & it was flawless. I couldn't believe what i was seeing blown up onto this 65" screen. It was amazing. Now the S7 recording, i'm embarrassed to even upload videos to youtube. Here's an example. This was shot during full daylight in 4K with the S7. Everything is washed out looking & grainy. Certainly not 4k worthy. https://www.youtube.com/watch?v=TWKZfxBP4UQ
After watching that now watch something i recorded with the s6 in 4K, HUGE difference. https://www.youtube.com/watch?v=tTwAC6gBA1A
I have dual 27" 1440p monitors, what ever resolution monitor you have display it in what suits you best

Samsung response to focus problems of the S7 video in 60fps
I've asked Samsung (NL) for a response. First they've told me they will look into it, because the problem should not have been present on all devices.
Later they've added it's a hardware issue and can not be solved by a software update. So no solution: S7 has crappy 60 fps video so live with it.
Very dissapointing. 60fps is one of the features I've needed for recording. A big let down from Samsung.

I think the problem is with the isocell camera sensor. Sony sensor seems to be working fine
Sent from my SM-G930F using XDA-Developers mobile app

supersepian said:
I think the problem is with the isocell camera sensor. Sony sensor seems to be working fine
Sent from my SM-G930F using XDA-Developers mobile app
Click to expand...
Click to collapse
Are you guys using SD 820 or Exynos?
I have no issues on an Exynos/IsoCell combo with graininess and choppy slow mo.
However the focus is indeed slower in 60 FPS.

I am using isocell sensor . Focus is very good in all recording settings except full HD 60fps. My friend's galaxy s7 with sony sensor is working fine
Sent from my SM-G930F using XDA-Developers mobile app

Exynos / rear: Sony / front: SLSI (Samsung). Choppy happend sometimes (after restart it is ok). Slow focus all the time.
Looks like Phone can not handle the data storage or cpu speed to manage more multiple fps. Which results in slow focus...
I use QHD or UHD which does not have any problems at all...

Related

[Q] No sound in 1080p @60FPS?

Hey is it true OPO doesn't support sound in 60 FPS or 120 FPS video mode?
i dont think any phone or camera does sound in slow motion.
60 FPS is no slow motion. Other flagships support sound in 60 FPS - SGS 5, Sony Xperia Z2, LG G3, ect.
OPO seems NOT which is huge minus, making camera useless.
60fps is slow motion. its 24 or 30 fps which is normal speed.
Since when recording [email protected] and playing it is slow motion? Have you seen videos @60FPS and understand purpose of recording in this speed over 30?
Jack is right
Guys, it seems you don't know the purpose of 60 FPS over 30 FPS. OK, no problem.
So I explain it to you - 60 FPS give you smooth movies - yes. 30 frames is too low (often) and 60 give you full smoothness.
OPO doesn't record sound in this mod which is ridicolus, so is useless.
Burgscheinkerkdeiktraast said:
Guys, it seems you don't know the purpose of 60 FPS over 30 FPS. OK, no problem.
So I explain it to you - 60 FPS give you smooth movies - yes. 30 frames is too low (often) and 60 give you full smoothness.
OPO doesn't record sound in this mod which is ridicolus, so is useless.
Click to expand...
Click to collapse
dude. shut up. 60 fps is half speed slow motion. move on.
I adise you reading some articles about FPS and impact of movie smoothness, then talking.
Once again for YOU: OTHER flagships DOES SUPPORT sound in @60 FPS mode. So if THEY CAN, why OPO CAN'T it seems.
This is not about slow motion but typical recording.
Flagship killer? BUAHAHAHAH. End of story.
you dont even have the phone. and it sounds like you dont want it either. you dont have anything to add here. just go away.
Listen. You guys aren't understanding each other, you're both kind of right.
If you record at 30fps and play back at 30fps, that is normal, and standard.
If you record at 60fps and play back and 30fps that is HALF SPEED, a type of slow motion.
But if you record at 60fps and play back at 60fps, that is a newer type of smooth playing STANDARD SPEED playback. Less jitters, choppy etc.
Same goes for 120fps etc. It doesn't matter how many fps you record in, it matters how you fast you play it back.
So 60fps recording, played back at 60fps, should have audio.
Let's all just relax here
Sent from my SAMSUNG-SGH-I717 using XDA Free mobile app
It's been a while and there has been at least one update... Does anyone know if they do 1080*1920 @60FPS now on the OnePlus One?
I just ordered one a couple of days ago, and am hoping for the best when it comes to camera video updates... I plan on recording in 4K mostly, and downscaling to 1080P to see if that improves the sharpness. 60FPS in full HD might be a tempting alternative though.(Often down-scaling is better than taking an original shot at your target resolution.)
stevenswall said:
It's been a while and there has been at least one update... Does anyone know if they do 1080*1920 @60FPS now on the OnePlus One?
I just ordered one a couple of days ago, and am hoping for the best when it comes to camera video updates... I plan on recording in 4K mostly, and downscaling to 1080P to see if that improves the sharpness. 60FPS in full HD might be a tempting alternative though.(Often down-scaling is better than taking an original shot at your target resolution.)
Click to expand...
Click to collapse
The 60FPS and 120FPS mode in all resolutions are only slow motion still.
I'm also searching for a possibility to record in 60fps.
I really really miss that. Vids look really choppy in 30fps, srsly.
60fps is NOT slow motion. 120fps is NOT slow motion. 10000000 fps is not slow motion.
Recording @ 60fps and playing back at 30fps produces a slowmotion movie, sound cannot be played back this way.
60fps played back @ 60fps produces a (more) fluid experience, without much blend and the brain filling in the missed frames.
30fps played @ 60fps produces a fastmotion movie.
The Jack of Clubs said:
you dont even have the phone. and it sounds like you dont want it either. you dont have anything to add here. just go away.
Click to expand...
Click to collapse
Well I have a Oneplus One and I want 1080/720 @ 60FPS. The lack of this feature is my only disappointment with this phone, everything else is totally fantastic.
For people who don't understand why I want 60fps video then here is my explanation:
Recording at 30fps is okay but as soon as you have anything moving quickly, such as a close car passing from left to right or if you pan the camera, the moving objects become a blur, at 60fps fast motion remains clear. For those who have only ever had 30fps experience you won't understand how important this is, but for those who have had a 60fps experience, you cannot go back to seriously filming anything in 30fps.
It should be possible on the Oneplus one, but I get the feeling the phones firmware currently will not allow this option. I have tried various apps and even written my own specifying 720 and 1080 @ 60fps, but I only ever get sound when 30fps or 60fps no sound.
It's a shame as the hardware is quite capable!

Slow motion video from S6 - very disappointing

I've tried multiple times to capture slow motion video. While recording, I can see that the image skips and sticks. Sure enough, when I play it back the skips and stutters are in the video itself. This makes slo motion unusable if it's not smooth. My S5 did a pretty good job at with slow motion. I think the resolution was better as well. Really disappointing to find yet another feature that is worse on the S6.
Example: https://vid.me/wbYs[1]
Even worse, and it shows how out of sync the audio is: https://vid.me/zx5i[2]
And it's not just me. I can see it in this person's clip that starts around :25 - https://www.youtube.com/watch?v=i9srWjFM-OQ [3]
And here: https://www.youtube.com/watch?v=ouV9N-KuEVk [4]
I don't even see an option on my s6 camera to do slow motion recording.
Sorry, wish I had something to add.
AustinTech said:
I don't even see an option on my s6 camera to do slow motion recording.
Sorry, wish I had something to add.
Click to expand...
Click to collapse
Open the camera app and tap the "Mode" button. You'll see it listed there.
Sent from my NCC-1701 using Tapatalk.
Yeah I have noticed this as well very disappointing. When i try to do a slo mo video there is a lot of "jank" in it. Hopefully it is just a software issue they can fix with future updates.
Sent from my SM-G920V using Tapatalk
I've had the exact opposite result. All of my slow motion videos have turned out excellent even at 1/8th speed.
This isn't the best one I have, but one I tested out on youtube when I got the phone..
https://www.youtube.com/watch?v=lAnhS_oPlf8
Seems pretty good to me.
Tgrable said:
I've had the exact opposite result. All of my slow motion videos have turned out excellent even at 1/8th speed.
This isn't the best one I have, but one I tested out on youtube when I got the phone..
https://www.youtube.com/watch?v=lAnhS_oPlf8
Seems pretty good to me.
Click to expand...
Click to collapse
Thanks for the sample. hat is the best S6 slow motion video I have seen. I didn't see any jump in frames. The worst thing about it is the resolution, but at least it's smooth.
I know that some S6s have different camera sensors. No one has even considered that it could cause anything like this (only slight color variation, etc.). So, hopefully it's a software issue that will get fixed. Not gonna hold my breath though.
Ya YouTube kills the quality some too. I think I recorded that at 720p though since 720 has 240 fps capture to 1080s 120.
Sent from my SM-G920V using XDA Free mobile app
Tgrable said:
Tgrable said:
Ya YouTube kills the quality some too. I think I recorded that at 720p though since 720 has 240 fps capture to 1080s 120.
Click to expand...
Click to collapse
Hmm, I thought 1080p could only do 60fps (and that's set in the video settings, not in "slow motion mode"). Whenever I select slow motion mode, the resolution automatically changes to 720p (and it doesn't really tell you that).
Click to expand...
Click to collapse
The Slow Motion Video from the S6 was a positive surprise for me!
http://forum.xda-developers.com/general/general/slow-motion-phones-device-how-to-imo-t2998500
Hannah Stern said:
The Slow Motion Video from the S6 was a positive surprise for me!
Click to expand...
Click to collapse
Nice try, Samsung... ::cyclops:
AustinTech said:
I don't even see an option on my s6 camera to do slow motion recording.
Sorry, wish I had something to add.
Click to expand...
Click to collapse
On your Camera-UI, there is a MODE-Button.
There, you can navigate to the Slow-Motion-Mode.
ergalthema said:
I've tried multiple times to capture slow motion video. While recording, I can see that the image skips and sticks. Sure enough, when I play it back the skips and stutters are in the video itself. This makes slo motion unusable if it's not smooth. My S5 did a pretty good job at with slow motion. I think the resolution was better as well. Really disappointing to find yet another feature that is worse on the S6.
Example: https://vid.me/wbYs[1]
Even worse, and it shows how out of sync the audio is: https://vid.me/zx5i[2]
And it's not just me. I can see it in this person's clip that starts around :25 - https://www.youtube.com/watch?v=i9srWjFM-OQ [3]
And here: https://www.youtube.com/watch?v=ouV9N-KuEVk [4]
Click to expand...
Click to collapse
znel52 said:
Yeah I have noticed this as well very disappointing. When i try to do a slo mo video there is a lot of "jank" in it. Hopefully it is just a software issue they can fix with future updates.
Sent from my SM-G920V using Tapatalk
Click to expand...
Click to collapse
For all those who are dissapointed with slow mo quality and feel like throwing away your Samsung and cursing it like hell, here's the solution:
1. Record ur slow mo
2. Open the video
3. Hold and press down the highlighted slow mo part i.e between the sliders.. you will see a pop up which shows a rectangular trim box and 1/8.
4. Select 1/8 and you will see 1/2,1/4 and 1/8 options..
5. Now select 1/4 and play the video
Tadaaaa!! now you have epic slow mo video!!
EthanDev said:
For all those who are dissapointed with slow mo quality and feel like throwing away your Samsung and cursing it like hell, here's the solution:
1. Record ur slow mo
2. Open the video
3. Hold and press down the highlighted slow mo part i.e between the sliders.. you will see a pop up which shows a rectangular trim box and 1/8.
4. Select 1/8 and you will see 1/2,1/4 and 1/8 options..
5. Now select 1/4 and play the video
Tadaaaa!! now you have epic slow mo video!!
Click to expand...
Click to collapse
We're not talking about the loss of frame rate or anything else like that, we're talking about the 720p resolution, and all the little bits of artifacts that are in the video after we record them at 120 frames per second.
Sent from my SM-G920V using XDA-Developers mobile app

Vide recording issues. How can we make Samsung aware?

I'm not sure how to to about this. One thing I really care about on a phone I purchase is video recording quality, more specifically 1080p/60fps and slow motion. Unfortunately, the Galaxy s7 has an issue with both of these.
You know how the Galaxy s7 focuses pretty much instantly when recording video in 1080p, 1440p, or 4k? Well, it doesn't happen in the 60fps mode. The focus is even slower than my s6 in 60fps and there is tons of "focus hunting" where it bounces back and forth between focus as you're recording. Focus is literally perfect in any mode besides 60fps.
Then we have an issue with 240fps slow motion where there are a ton of frame skips throughout the video (just YouTube s7 slow motion videos to see what I'm talking about).
These two issues are huge for me. It's unfortunate because I love everything else about the phone. How can we make Samsung aware of these issues?
Snapdragon or Exynos?
brian85 said:
just YouTube s7 slow motion videos to see what I'm talking about
Click to expand...
Click to collapse
A direct link would help, I'm not finding anything.
I confirm this too, exynos club. Slow focus in 1080 60fps
Sent from my SM-T815 using Tapatalk
I don't seem to be having any issues...I may be one of the lucky ones. S7e verizon
Sent from my SM-G935V using Tapatalk
Does your low-light performance take a hit on the slow motion recording? Because mine does... is this normal for slow motion recording?
Don't see this issue on sd820
Well, i can confirm the slower focus on my G935F (maybe double the time as the normal camera focus), but no skipped frames.
rodnii said:
Does your low-light performance take a hit on the slow motion recording? Because mine does... is this normal for slow motion recording?
Click to expand...
Click to collapse
It probably would take a hit as you're using a slower shutter speed to achieve slow motion.
rodnii said:
Does your low-light performance take a hit on the slow motion recording? Because mine does... is this normal for slow motion recording?
Click to expand...
Click to collapse
Of course it does. The shutter speed allows half as much light to reach the sensor. This cannot be altered, except to post-process the video on a computer and apply some heavy noise reduction (with the corresponding drop in sharpness).
has anyone a video from the issue? (youtube maybe)
I just noticed stuttering in my slow motion recording..
Many people are starting to tell Samsung about this issue on Twitter.
i have stuttering/jittery in my videos in all modes , they r less in de low reso's but when going higher reso's its gets it alot. the easiest way to achieve the jitter/stutter is moving left/right & up/down with the handset, if your keeping the handset still there's no problem can anyone confirm this by trying ?
The flickering from my flourescent lighting is awful on the slowmo video. This is usually corrected by software so I was very surprised to see it. I'd forgive this if there weren't so many frame drops going on as well. The slowmo video on Snapdragon devices is basically broken. Unfortunately, Samsung has not made an official statement acknowledging the issue. It will require more people to report it.
brian85 said:
I'm not sure how to to about this. One thing I really care about on a phone I purchase is video recording quality, more specifically 1080p/60fps and slow motion. Unfortunately, the Galaxy s7 has an issue with both of these.
You know how the Galaxy s7 focuses pretty much instantly when recording video in 1080p, 1440p, or 4k? Well, it doesn't happen in the 60fps mode. The focus is even slower than my s6 in 60fps and there is tons of "focus hunting" where it bounces back and forth between focus as you're recording. Focus is literally perfect in any mode besides 60fps.
Then we have an issue with 240fps slow motion where there are a ton of frame skips throughout the video (just YouTube s7 slow motion videos to see what I'm talking about).
These two issues are huge for me. It's unfortunate because I love everything else about the phone. How can we make Samsung aware of these issues?
Click to expand...
Click to collapse
it seems like 1080p 60fps mode doesn't really make use of Dual Pixel phase detection.. it felts more like contrast detection to me.. there might be chance that Dual Pixel are not supported in 60fps mode.. keep our finger crossed.

Video quality

Your friends are never going to believe what you did. The only way to prove it to them is with that video you took. Rate this thread to express how videos shot on the Xiaomi Mi 5 come out. A higher rating indicates that videos are smooth (and not choppy) and that auto-focus works very well, and that the camera adjusts quickly to different lighting conditions while recording.
Then, drop a comment if you have anything to add!
My only complaint of this nice piece of gear is the video recording feature.
There is no [email protected] recording option. Even the recording quality in good light conditons at 30fps (1080p) is not smooth and really choppy
Have not see any advantage of the 4axis OIS future.
Hope to see developers that can fix this issiue with software updates.
I think the best video recording quality has the Samsung Galaxy S6/S7/Note series and the Iphone 6/6s line.
Hope to see other opinions and good nwes
skyhan01 said:
My only complaint of this nice piece of gear is the video recording feature.
There is no [email protected] recording option. Even the recording quality in good light conditons at 30fps (1080p) is not smooth and really choppy
Have not see any advantage of the 4axis OIS future.
Hope to see developers that can fix this issiue with software updates.
I think the best video recording quality has the Samsung Galaxy S6/S7/Note series and the Iphone 6/6s line.
Hope to see other opinions and good nwes
Click to expand...
Click to collapse
Keep dreaming!!! You should have thrown your cash at the other phones instead.
Guys, I keep seeing constant complains and whining about this phone and yet the only person to blame is your self. Read the god damn reviews !!!!!
all reviews point that video recording is just ok, nothing great... OIS is almost non-existent...
no software update will fix that...
read more carefully next time
yorikkk said:
all reviews point that video recording is just ok, nothing great... OIS is almost non-existent...
no software update will fix that...
read more carefully next time
Click to expand...
Click to collapse
It has a great video recording quality for it's price. OIS and auto-focus is better than the more expensive flagship op3.
watch?v=Z8H5kOnryEo
OIS is clearly there, try recording while driving a motorcycle. There will be no, or at least minimal, glowy images as in non-OIS enabled devices. Color rendering is still the best, S7 and 6S is behind for this one. Lighting is natural, however you may prefer S7's "always daylight" choice (i.e., it will show bright light even in dark environment), but that's completely preference. I choose natural. Slow motion is great, even if only single [email protected] choice (slowed down 4x from 120fps) I found it very useful to record fast motion videos to see it later in detail.
this is the worst think in this device
it cant shoot a good video
get a lot off blurry result every time video
For me its 75/100.
Miui makes it complicated to chenge to 4k, fullhd slow-mo quickly. Timelapse feature is great. There were problems with rotation for camera but software update solved them. So it is not great but nice to see they are improving littlle by little.

Xiaomi note 10 video quality

Hello,
I've made a lot research on google concerning the quality of the video recording about this phone.
All of the vids that i saw on YT are laggy / choppy in 4k resolution. Especially when panning. This is really not smooth and hard to see.
I'm really interested to buy this phone for his pictures quality.
Could you tell me if you have the same problem with your phones ? Some says that it causes by the weak chipset in it ( snapdragon 730g ), it's just the limitation of the system.
Thanks a lot.
Regards,
Juan27 said:
Hello,
I've made a lot research on google concerning the quality of the video recording about this phone.
All of the vids that i saw on YT are laggy / choppy in 4k resolution. Especially when panning. This is really not smooth and hard to see.
I'm really interested to buy this phone for his pictures quality.
Could you tell me if you have the same problem with your phones ? Some says that it causes by the weak chipset in it ( snapdragon 730g ), it's just the limitation of the system.
Thanks a lot.
Regards,
Click to expand...
Click to collapse
On 20.3.5 i can say 4k videos are not choppy or skipping but when panning the effect is more similar to tearing.
Better stay on 1080p for videos.
Juan27 said:
Hello,
I've made a lot research on google concerning the quality of the video recording about this phone.
All of the vids that i saw on YT are laggy / choppy in 4k resolution. Especially when panning. This is really not smooth and hard to see.
I'm really interested to buy this phone for his pictures quality.
Could you tell me if you have the same problem with your phones ? Some says that it causes by the weak chipset in it ( snapdragon 730g ), it's just the limitation of the system.
Thanks a lot.
Regards,
Click to expand...
Click to collapse
Unfortunately videos are extremely laggy / choppy, even at 1080p 30fps when EIS is turned on. Without it, it's shaky, so there's no good solution. I don't know the reason, but it's very annoying, since they sell it (and i bought it) as a camera phone.
I've already asked around in this topic, you can also find 3 video samples that were recorded at 1080p 30fps : https://forum.xda-developers.com/mi-note-10/help/laggy-videos-1080p-30fps-t4030027/amp/
I would say, it's a great phone, photo and video image quality is outsanding, but videos are laggy. Don't buy it if you are into video recording. Since updates are rare, i've lost my hope that Xiaomi would somehow solve this problem. (However: even the new Mi 10 and Mi 10 pro have stutters in their videos. They have flagship hardware, so it could be a software related issue, that could be solved through some update.)
I think the same, it might be software issue, so try recording google camera? Open camera?
EIS is horrible that's why phones like Mi 8 with OIS and no EIS destroys everything that followed, there's no workaround EIS frame drops, flickering, lags & stutters, if you need the best video stabilization on market you should go for Samsung's SuperSteady implementation

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