I had a weird instance happen on one of my pros a little bit ago. I hope I'll be able to explain this well enough for someone to recognize it (i'm pretty tired).
I was charging my pro... i disconnected it from the usb, then went to turn the display off via power button and my screen turned black. Not off, but black. Even in this black mode, you could see fuzzy lines so it was obviously acting strangely (picture an old tv on an input channel not being used. Youd be able to tell the tv was still on...). The phone still functioned, i just couldn't turn the display off at all no matter how many times i pressed power on/off (I'd only get the strange fuzzy black screen). A soft reset fixed this right away... I just think it's weird that it would still acknowledge my power button presses by turning to that black screen... why couldn't it just turn off if it was acknowledging what i wanted?
Has anybody ever had this happen on any of their phones, present or past? I'm thinking this is just an isolated incident, but i'd like to know how rare of an occurance it actually is...
i'd hate to think i'm the only one that this has happened to.
I've had this same problem -- and so is a coworker of mine who has the same phone... we're running Juggalo's 0.06B ROM.
At work yesterday my phone was fine..I pulled it out of my pocket during a break and the screen wouldn't turn on..then I noticed the backlight was on and I can feel the screen vibrate when I hit where the home button should be but no picture. I am able to hear notifications and use my moto360 to make phone calls etc but no picture just a black screen and backlight is on.. Using my nexus 5 currently but wondering if anyone else has experienced this..T-Mobile said they would replace it under warranty.
Derekwolfee said:
At work yesterday my phone was fine..I pulled it out of my pocket during a break and the screen wouldn't turn on..then I noticed the backlight was on and I can feel the screen vibrate when I hit where the home button should be but no picture. I am able to hear notifications and use my moto360 to make phone calls etc but no picture just a black screen and backlight is on.. Using my nexus 5 currently but wondering if anyone else has experienced this..T-Mobile said they would replace it under warranty.
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Hello.
I have the exact same issue, I got a phone with a broken screen, it only had black backlight, then I changed the screen with a new one and still the same thing happens. Tried with two screens.
After replacing the screen I repaired the software via Sony PC companion, but it didn't work.
Does anyone know what the issue is here? Is it a dead motherboard or something else? Just so that I know to stop trying to fix it.
My unit isn't under warranty anymore because it had physical damage so replacing it via Sony is a no go.
The phone boots fine, I get audio reading of menu options for the initial setup, even the touch works, I can select options but I have no image, only the backlight.
Hey guys,
just replaced my screen by myself and it isn't working. It boots and the screen lights up for a few seconds but thats it. So it seems like I ****ed up somewhere. :/
Now I've got some questions for you guys.
1. What could cause this error? Since it's already not working I don't mind taking it apart some more and trying to fix it.
2. Do you think if I send it to the support from OnePlus they will take a look at it?
3. The whole reason I did this was to get my data back. Is there any way to access the data on the phone without the touchscreen? I encrypted it using CynogenMod. USB-Debugging is enabled.
Thank you so much guys, I'd really appreciate some help. This **** is really tearing me down since it was a lot of work.
I did this on my own phone but Idk about OPO. If you use the power+voldown method to boot into recovery (yes ik nothing on screen) then connect a usb and see what happens
If you power it on, wait 5 mins then call it and if the phone rings you should be able to rule out the display and speakers and storage, obvs if the display is still not on at this point it is probably the display.
you can also adb from recovery and or fastboot so you should be able to see it in there if it is still working (make sure you change the phone for a decent amount of hours before you do any of these) If the display is dead its likely its been on for the last day and dead
Sorry for the late answer, really appreciate your help!
So if I connect the phone to the PC (tried it in recovery and in normal mode) windows detects the phone under "Devices" but sadly if I type in "adb devices" in cmd it doesn't detect the device.
But still, windows is detecting the phone so it seems to still function. I booted into recovery and I could use the touscreen and the lower buttons. I couldn't see anything but it was vibrating whenever I was using the touscreen. So it seems like only the display part is broken.
Can't call the phone since it's fully encrypted so I need to type in a password before booting anything (recovery, normal mode, ...)
I'll try to contact the vendor of the display and see what he has to say.
If anyone got any more tips I'd appreciate them. I'm a pretty big noob so I even appreciate "common sense" tips.
I know this may be a "common sense" thing to say, but double check your connections. Sometimes the connectors aren't made properly and a pin could be covered so you can try connecting and disconnecting several times to see if it clears up.
Since the touch screen was registering and vibrating, then it could be the backlight that's broken. Try holding a flashlight at an angle and see if you can make out anything on screen. If it's the backlight, then you can probably back up your data in case your phone does end up breaking.
reconnected everything multiple times and also tried the flashlight trick. sadly with both no luck
but something good:
adb recognizes my phone in "recovery"
bad news: no commands work, most likely because the phone is encrypted. if I enter a command nothing happens, it looks like its loading forever.
any ideas?
Hey!
I also had the same problem after I replaced OPO's screen about one year ago. The replacement screen was from ebay.
I could see the Cyanogen logo but after a few seconds the screen became black. Booting into recovery mode worked well.
On the video also ROM boots well but the screen stays black.
https://www.youtube.com/watch?v=VcWDCJIkPKQ
Eventually, the screen was defective and I returned it and bought new one.
Hey, something's wrong with my phone.
When I turn off the phone, the display does not show anything, the touchscreen and buttons work, everything except the display. Black screen.
And when I reboot the phone many times, about 20-30 times, the display magically turns on and everything works fine. I wanted to know the problem in the display itself or all because of the battery. If the phone fully broken, then how after many reboots it turns on?
ps: The display does not turn off when I restarting the phone without turning it off
Iskak said:
Hey, something's wrong with my phone.
When I turn off the phone, the display does not show anything, the touchscreen and buttons work, everything except the display. Black screen.
And when I reboot the phone many times, about 20-30 times, the display magically turns on and everything works fine. I wanted to know the problem in the display itself or all because of the battery. If the phone fully broken, then how after many reboots it turns on?
ps: The display does not turn off when I restarting the phone without turning it off
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you might have LED strip problem. not sure btw that I ever heard this problem before.
It is the second time this happened. Last time it fixed itself after half an hour.
The screen is always pitch black and the device stays warm.
Most of the time it is boot looping with a black screen, the 5G led on the back keeps blinking in different colours. When connected to a PC, in Device Manager I can see two "LG-V500N", then it disappears after a minute, and comes back, repeat.
Sometimes the device boots and stay booted with a black screen, I can tell the device is on because it is listed in "adb devices". Unfortunately I don't have any authorized device to connect to it via adb.
I am not sure what I can try, I have pressed and hold power + vol down many times but the screen remains black.
I also have trouble switching off the device, it seems to either stay on or boot loop.
After letting it rest for a few hours, switching it on shows this screen, with a white/gray line at the top of the screen, and after 5 seconds it switches itself off again.
k3vink3vin said:
After letting it rest for a few hours, switching it on shows this screen, with a white/gray line at the top of the screen, and after 5 seconds it switches itself off again.
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Get into download mode by powering off the phone and pressing volume up while having it plugged into a PC. Then find a guide to flash a kdz lgup. You will probably lose data or have already lost it
antintin said:
Get into download mode by powering off the phone and pressing volume up while having it plugged into a PC. Then find a guide to flash a kdz lgup. You will probably lose data or have already lost it
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It seems the phone will not stay in download mode for more than 5 seconds, it powers off after showing the big download mode screen for 5 seconds.
I will try to leave my phone on the charger for some time and then try again.
antintin said:
Get into download mode by powering off the phone and pressing volume up while having it plugged into a PC. Then find a guide to flash a kdz lgup. You will probably lose data or have already lost it
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I managed to get the device to enter and stay in download mode, however the screen stays pitch black and I am not sure if I should continue flashing.
Would you go ahead and flash it if you were me?
The device is currently on Pie, I will probably try flashing a Pie KDZ first, before an Android 10 KDZ.
Sometimes there is a brief moment where the screen comes on, that's when the LG V50 logo shows before entering download mode.
Did an UPGRADE with V500N11r_00_KT_KR_OP_1017.kdz, which should be the same firmware that the device is already on, it flashed successfully, didn't seem to help, screen remains pitch black.
Did a REFURBISH with the same kdz, didn't seem to help either.
The phone seems to continue to boot loop after the REFURBISH flash. When connected to PC, LG-V500N shows up and then disappears repeatedly. Sometimes I can hear a sound effect being played from the phone, sounds like it has booted and the sound probably came from the initial setup screen.
Seems the phone has stopped boot looping, it is on the initial setup screen. The screen remains pitch black but it responds to touch.
Not sure where I can go from here.
Edited:
The screen has come on briefly once for a few seconds, it is on the initial setup screen. I only had time to switch the language to English, then the screen went black and the device seem to have crashed (no longer makes sound or vibrate as I randomly tap on the screen)
k3vink3vin said:
Seems the phone has stopped boot looping, it is on the initial setup screen. The screen remains pitch black but it responds to touch.
Not sure where I can go from here.
Edited:
The screen has come on briefly once for a few seconds, it is on the initial setup screen. I only had time to switch the language to English, then the screen went black and the device seem to have crashed (no longer makes sound or vibrate as I randomly tap on the screen)
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I think it's some faulty hardware at this point. You've tried everything possible as of now.
k3vink3vin said:
Seems the phone has stopped boot looping, it is on the initial setup screen. The screen remains pitch black but it responds to touch.
Not sure where I can go from here.
Edited:
The screen has come on briefly once for a few seconds, it is on the initial setup screen. I only had time to switch the language to English, then the screen went black and the device seem to have crashed (no longer makes sound or vibrate as I randomly tap on the screen)
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Hi! I bought an LG V50 and exactly the same things you described happens to me, the screen starts, it shows the logo, but then it goes completely black, but phone starts, sounds are heard and the touch screen work. But not image, screen is black. Could you find out what hardware defect it is? It's the display module, or will it be the motherboard? Thanks
Nope, I have sold the phone as parts.
H
k3vink3vin said:
I managed to get the device to enter and stay in download mode, however the screen stays pitch black and I am not sure if I should continue flashing.
Would you go ahead and flash it if you were me?
The device is currently on Pie, I will probably try flashing a Pie KDZ first, before an Android 10 KDZ.
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OW CAN YOU MANAGED TO SATY IN DOWNLOAD MINE ALSO HAVE SAME ISSUE DOWNLOAD MODE GONE AFTER 2 TO 3 SECONDS....PLEASE TELL ME HOW TO STAY...
AND YOUR PROBLEM SOLVED OR STILL
Dntx27 said:
Hi! I bought an LG V50 and exactly the same things you described happens to me, the screen starts, it shows the logo, but then it goes completely black, but phone starts, sounds are heard and the touch screen work. But not image, screen is black. Could you find out what hardware defect it is? It's the display module, or will it be the motherboard? Thanks
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I got a samsung Note 10 doing this! Took it to local shop! he sprayed some liquid near the proximity sensor area and I saw my phones screen came back to life ;while hiding it he was Telling me if he can repair the screen without changing it he"ll need 20$.. I laughed and told him not interested to repair....