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[Q] Can't unlock bootloader

Hi
I'm going through the process of rooting my phone, but I can't unlock my bootloader according to the Motorola website.
I have the EU 16GB version of the Moto G, bought in Belgium, upgraded to Android 4.4.
ADB and Fastboot both work, all the drivers are installed and I can get the unlock data.
When copy-pasted on the Motorola website (in one line, without the (bootloader) and spaces, as mentioned on the guide) I get the "Your device doesn't qualify for bootloader unlock"
It should be supported, according to the page on Motorola's website (which I can't link to due to being a new user)
I tried a few times, checked if the code was 100% correct and it just doesn't work.
I'm lost, any help ?
Thanks

I have the same problem. Contacted Motorola support, they asked me for my IMEI and a screenshot of fastboot oem get_unlock_data .
Still waiting for an answer... maybe if you contact Motorola also, this problem will get more priority.

fransik92 said:
I have the same problem. Contacted Motorola support, they asked me for my IMEI and a screenshot of fastboot oem get_unlock_data .
Still waiting for an answer... maybe if you contact Motorola also, this problem will get more priority.
Click to expand...
Click to collapse
Thanks, will send email right now

Also make sure that you're not pasting in extra spaces, as the form will recognize them as characters
Sent from my Moto G

mrcorey said:
Also make sure that you're not pasting in extra spaces, as the form will recognize them as characters
Sent from my Moto G
Click to expand...
Click to collapse
I checked multiple times for deleted characters, extra spaces, incorrect copy-paste, etc. The code I sent was exactly the one my phone gave me...
Sent an email to Motorola support with my IMEI and a screenshot of the unlock data. Waiting for an answer.

Same thing keeps on happening to me today! I'm trying to unlock my freshly bought 16GB version from Amazon.co.uk.

Okay, my device is unlocked !
Tried this morning, it went through but I didn't receive the mail from Motorola on GMail. Tried a few times, no luck.
I then tried with YOPMail (disposable email) and got the mail.
Device is unlocked and ready to root
Now to have some fun with it

I also had more luck today! Just recieved the unlockcode in my gmail :victory:

[Q] Anyone able to unlock AT&T XT1045 (moto G 4G LTE)?

I just bought one from ATT store. I tried to unlock the bootloader. but motorola website says "your device does not qualify for bootloader unlocking". Anyone had success unlocking bootloader?

angle409 said:
I just bought one from ATT store. I tried to unlock the bootloader. but motorola website says "your device does not qualify for bootloader unlocking". Anyone had success unlocking bootloader?
Click to expand...
Click to collapse
I have the same problem
hopefully someone is going to help us

I have heard it mentioned that you can temporarily root the ATT/AIO/Cricket XT1045 on Android 4.4.4, but not permanently (yet). I have no idea how, though.
Can someone help us out?

I had an hour or so long talk with an AT&T employee who actually knew what they were talking about. I believe due to restrictions in ATT tech chat, he was unable to post either links or straight out tell me how to do it, but he said that it is very possible.
Perhaps people should try logging into their AT&T account and using the tech chat to see what someone can come up with.

Has any progress been made on this? I have XT1045 from Cricket Wireless (owned by AT&T) and the bootloader is not unlockable using the conventional method.

Same boat... Been looking for 2 weeks... Are we just screwed?
XT1045 Cricket 4.4.4

BruteSource said:
Same boat... Been looking for 2 weeks... Are we just screwed?
XT1045 Cricket 4.4.4
Click to expand...
Click to collapse
I am having same problem. I called Motorola - the CSA said just keep trying, try using different browser, different computer, etc. -- I have tried Windows Explorer, Windows Chrome, Mac Safari - get same response.

AlexS01 said:
I have the same problem
hopefully someone is going to help us
Click to expand...
Click to collapse
OK. Here I go. Sorry I'm kind of new to XDA. I too have a xt1045 and I just unlocked the boot loader and I too am on ATT.
I bought my phone from Motorola unlocked, idk if ATT or cricket or whatever carrier sells them unlocked too. That may affect bootloader unlocking since you may need an unlocked device to see unlock boot loader.
Now down to the bootloader code.
Make sure you are copying the code correctly from the command prompt. I think the first time I tried to unlock bootloader, I may have copied wrong or something like that. Also, I have heard reports of people retrying, have their devices verified, and getting a code to unlock bootloader. Hopefully that is the case for you guys and unlocking is a viable option.
Hope I helped
Feel free to ask me question about unlocking the bootloader.
I haven't rooted yet and I am getting ready for that.

FYI: you we're able to unlocked your bootloader only because you purchased your device directly from Motorola. The rest of us who purchased from a carrier are F*CKED.

command prompt
howasaur said:
OK. Here I go. Sorry I'm kind of new to XDA. I too have a xt1045 and I just unlocked the boot loader and I too am on ATT.
I bought my phone from Motorola unlocked, idk if ATT or cricket or whatever carrier sells them unlocked too. That may affect bootloader unlocking since you may need an unlocked device to see unlock boot loader.
Now down to the bootloader code.
Make sure you are copying the code correctly from the command prompt. I think the first time I tried to unlock bootloader, I may have copied wrong or something like that. Also, I have heard reports of people retrying, have their devices verified, and getting a code to unlock bootloader. Hopefully that is the case for you guys and unlocking is a viable option.
Hope I helped
Feel free to ask me question about unlocking the bootloader.
I haven't rooted yet and I am getting ready for that.
Click to expand...
Click to collapse
can you list the commands you used im really hoping i typed in something wrong and my bootloader can get unlocked, i have a xt1045 motorola moto g 1st gen peregrine from at&t

unfortunate, xt1045 at&t moto g first gen
i called motorola and theres no way to unlock this models bootloader, talked to at&t and they were taken aback tht i even asked lol

Any body have this model rooted at all? I would at least love to have xposed.
Sent from my XT1045 using XDA Free mobile app

same with me but supposedly were getting 5.1 though so there might be rooting available for i now who knows hopefully someone will come up witrh something soon

gecko702 said:
same with me but supposedly were getting 5.1 though so there might be rooting available for i now who knows hopefully someone will come up witrh something soon
Click to expand...
Click to collapse
Yea I'm going crazy with no root but 5.1 sounds nice.
Sent from my XT1045 using XDA Free mobile app

bigblue4life said:
Yea I'm going crazy with no root but 5.1 sounds nice.
Sent from my XT1045 using XDA Free mobile app
Click to expand...
Click to collapse
oh yea me too hopefully 5.1 there will be a root method,but im getting another phone soon the alcatel idol 3 but ll use this phone as a backup or just give it to my younger brother

yes
BruteSource said:
Same boat... Been looking for 2 weeks... Are we just screwed?
XT1045 Cricket 4.4.4
Click to expand...
Click to collapse
someone can find out soon all att and cricket for unlock
---------- Post added at 12:11 AM ---------- Previous post was at 12:07 AM ----------
rapperdeveloper said:
i called motorola and theres no way to unlock this models bootloader, talked to at&t and they were taken aback tht i even asked lol
Click to expand...
Click to collapse
dont buy locked divice ever LOl

DJTeeJay said:
FYI: you we're able to unlocked your bootloader only because you purchased your device directly from Motorola. The rest of us who purchased from a carrier are F*CKED.
Click to expand...
Click to collapse
Not true at all, mine came factory Unlocked.. Only thing I did with it the first day was Update Prl which I don't even know if it did for sure to anything later

shoobiedoobiiwhompwop said:
Not true at all, mine came factory Unlocked.. Only thing I did with it the first day was Update Prl which I don't even know if it did for sure to anything later
Click to expand...
Click to collapse
Unlocking bootloader and being carried unlocked are 2 totally different chapters...

DJTeeJay said:
Unlocking bootloader and being carried unlocked are 2 totally different chapters...
Click to expand...
Click to collapse
Yeah except i was only replying to him saying if you got your moto G from a carrier it's locked always your f**ked , and that aint so ..
And I didn't say carrier unlocked uh I got it from a carrier new , so yeah soon as I opened the box and entered bootloader it said unlocked yes and no warning screen upon boot either saying this device has been unlocked .
For you guys with At&T-XT1045 or any try this k , Lemme know if it worked
1.) Unlink your Device from motorola ID which means dont be signed in from your device in settings menu -unlink it & don't log in with your google account neithaa dawg.
2.) Unlink from motorola site if needed if option is there
3.) Sign into website and drag the entire policy bar to the bottom (like you read it in entirety) click I agree and check for key eligibility again
4.) Try again with IE 11 if you haven't used it already
5.) recheck your string letter for freakin letter removes all spaces make sure you include # signs try one more time.. There are 4-5 spaces when you just copy/paste the string so paste the code into notepad with any extra spaces deleted please.
See here from about 3:00 on -->> https://www.youtube.com/watch?v=YjsO7t5ulhw
6.) If all that failed spend $25 get http://theroot.ninja/ ( for only 5.01 or lower - doesn't work on 5.02 I heard)
7.) If all else has failed head to thee motorala-forumwhere they are informing moto G owners to send email with their fastboot oem get_unlock_data + fastboot getvar al, and they should be able to accomodate you..
8.) Proceed to adb Sideload or Flash This Total Sauciness Either Way Moto G 2014 Owners

shoobiedoobiiwhompwop said:
Yeah except i was only replying to him saying if you got your moto G from a carrier it's locked always your f**ked , and that aint so ..
And I didn't say carrier unlocked uh I got it from a carrier new , so yeah soon as I opened the box and entered bootloader it said unlocked yes and no warning screen upon boot either saying this device has been unlocked .
For you guys with At&T-XT1045 or any try this k , Lemme know if it worked
1.) Unlink your Device from motorola ID which means dont be signed in from your device in settings menu -unlink it & don't log in with your google account neithaa dawg.
2.) Unlink from motorola site if needed if option is there
3.) Sign into website and drag the entire policy bar to the bottom (like you read it in entirety) click I agree and check for key eligibility again
4.) Try again with IE 11 if you haven't used it already
5.) recheck your string letter for freakin letter removes all spaces make sure you include # signs try one more time.. There are 4-5 spaces when you just copy/paste the string so paste the code into notepad with any extra spaces deleted please.
See here from about 3:00 on -->> https://www.youtube.com/watch?v=YjsO7t5ulhw
6.) If all that failed spend $25 get http://theroot.ninja/ ( for only 5.01 or lower - doesn't work on 5.02 I heard)
7.) If all else has failed head to thee motorala-forumwhere they are informing moto G owners to send email with their fastboot oem get_unlock_data + fastboot getvar al, and they should be able to accomodate you..
8.) Proceed to adb Sideload or Flash This Total Sauciness Either Way Moto G 2014 Owners
Click to expand...
Click to collapse
Does not work for me, i have Moto G 4G XT1045 from ATT.
Anyone tried to Flash another firmware? i will try that i'll bring news here, hope my IMEI don't desappear :/
Grettings!

[Q] Root & Bootloader unlock

Ok, I am new to this forum so please excuse me if I posted this incorrectly or if there might be another thread similar! (I tired searching but could not find anything so please don't scorn me )
So this is my problem...
I have the Moto G 2013 Verizon Non-Dev (XT1028) that I am sick and tired of seeing "lollipop will be coming soon!" But it being a non-dev edition it does not qualify for Motorola's Official Bootloader Unlock. I searched everywhere on YouTube (yeah, yeah, not the reliable...) and Google on how to root and bootloader unlock but none of those things have helped me. Let me cut to the chase!
Basically I am on 4.4.4
~~~Rooting~~~
It requires my bootloader to be unlocked
~~~Unlocking Bootloader (unofficially)~~~
Using Sunshine~
"Your device has to be rooted in order to check for compatibility. " (not the exact message but the gist is I cant unlock because I don't have root)
So with those two being in mind are there anyways to bypass one or the other? I'm stuck in an infinite loop between being able to root requires a bootloader unlock and the bootloader unlock requires a root to do... Any known ways to root 4.4.4 without bootloader unlock OR unlock my bootloader officially or unofficially?
P.S. This is my first post as well so I'm not sure if my random babbling helped explain so if any information is needed I can try to provide it! Thanks for any help and suggestions

Question Flash stock firmware and lock bootloader

HHello, I wanted to consult something before getting into a problem. I have the moto g100 with the challenge channel, since the Android 12 ota did not come out for this channel, I decided to install the Android 12 retail ota, Everything worked correctly, but now I want to install my original firmware which is RETAR and block the bootloader, so my question is the following, can I flash my original firmware and lock the bootloader?.

Yes if you flash ORGINAL ROM (Android Version) for your device you can LOCK bootloader for your device.

Lock the bootloader at your own risk, this forum has a thread full of people who have bricked their device after relocking.
Phone wouldn't boot into the system after bootloader locking back...
I wanted to help someone whose phone wouldn't boot into the system after bootloader locking back, phone hangs on a red warning. And in the process of experimenting myself got confused and got into the same situation. Unlocking the bootloader...
forum.xda-developers.com

The stock roms found on lolinet won't boot after relocking and you'll loose the ability to flash anything else. YOU HAVE BEEN WARNED! Also, you can't downgrade the bootloader. What this means is that if you flash older Android 11 stock image it may result in bootloop.

I have a G8 doha that was hard bricked a few years ago.. It did not show up in device manger at all, no matter how i tried. Not even the Qualcomm mode. This did happen after locking bootloader or change slot A/B. (Don't remember, sorry). The phone was totally dead, so it was just "archieved for later use".. Then one month ago i found a description on how to wake it up to qualcomm mode by shorting two points on pcb. I tried, and it did work. Phone showed up in device manager, and i flashed blankflash. After that i flashed stock rom. Phone is now working again. I had to do several tries to get it up running. The description on how to do it was not accurate, but i found a sequence to start it. Unfortunately i don't remember exactly. It is something with pushing/holding a button when connecting USB or shorting points on pcb.. Youtube link show how to do it..
GT

Somebody try relock bootloader on g100 and have succes ? I back to stock rom with Rescue and Smart Assistant tools but I am slightly afraid that the phone will not get up after relock the bootloader. :|

sp6ina said:
Somebody try relock bootloader on g100 and have succes ? I back to stock rom with Rescue and Smart Assistant tools but I am slightly afraid that the phone will not get up after relock the bootloader. :|
Click to expand...
Click to collapse
Yes I relock my bootloader on the Moto g100 the North American version. Right after I did it I tried to set up my phone and it wanted my last four digit Google pin code and if you didn't do it fast enough it kept rebooting so for a half hour I tried everything under the sun Google kept asking me I want to try another way. But I have two step verification on my Google account so it couldn't send me the code over my telephone number so after a couple tries using the recover my account option underneath which asked you like personal information like your name and everything it finally gave me three options of three different Google emails I have. I got my unlock code and unlock the bootloader without using a PC or a computer. I used bugjaeger. The premium app is well worth the $10 it works super easy and super efficient

sp6ina said:
Somebody try relock bootloader on g100 and have succes ? I back to stock rom with Rescue and Smart Assistant tools but I am slightly afraid that the phone will not get up after relock the bootloader. :|
Click to expand...
Click to collapse
Yes I relock my bootloader on the Moto g100 the North American version. Right after I did it I tried to set up my phone and it wanted my last four digit Google pin code and if you didn't do it fast enough it kept rebooting so for a half hour I tried everything under the sun Google kept asking me I want to try another way. But I have two step verification on my Google account so it couldn't send me the code over my telephone number so after a couple tries using the recover my account option underneath which asked you like personal information like your name and everything it finally gave me three options of three different Google emails I have. I got my unlock code and unlock the bootloader without using a PC or a computer. I used bugjaeger. The premium app is well worth the $10 it works super easy

sp6ina said:
Somebody try relock bootloader on g100 and have succes ? I back to stock rom with Rescue and Smart Assistant tools but I am slightly afraid that the phone will not get up after relock the bootloader. :|
Click to expand...
Click to collapse
Yes I relock my bootloader on the Moto g100 the North American version. Right after I did it I tried to set up my phone and it wanted my last four digit Google pin code and if you didn't do it fast enough it kept rebooting so for a half hour I tried everything under the sun Google kept asking me I want to try another way. But I have two step verification on my Google account so it couldn't send me the code over my telephone number so after a couple tries using the recover my account option underneath which asked you like personal information like your name and everything it finally gave me three options of three different Google emails I have. I got my unlock code and unlock the bootloader without using a PC or a computer. I used bugjaeger. The premium app is well worth the $10 it works super easy

Not able to unlock bootloader on Motorola website

Is the Motorola website not working properly for unlocking the bootloader on devices? Every time i try to request the unlock key for it a page that only says "There has been an error with your request." appears. What can i do to unlock the bootloader even with this error?

Where did you get your phone? Some bootloaders are not unlockable.

RETIEF said:
Where did you get your phone? Some bootloaders are not unlockable.
Click to expand...
Click to collapse
Its a T-Mobile 5G ace and i bought it used

LazySomeguy said:
Its a T-Mobile 5G ace and i bought it used
Click to expand...
Click to collapse
If the previous owner possibly still owes money on it then you can't unlock the bootloader. You'd have to get the unlock app from TMO and they'd have to authorize it to make it unlockable bootloader, which TMO won't do if there's money owed on it.

You should be able to unlock it. The exception is if the previous owner relocked the bootloader. In that case, the bootloader cannot be reunlocked.

FoneWatcher said:
If the previous owner possibly still owes money on it then you can't unlock the bootloader. You'd have to get the unlock app from TMO and they'd have to authorize it to make it unlockable bootloader, which TMO won't do if there's money owed on it.
Click to expand...
Click to collapse
the Device Unlock app says that its permantly unlocked
Edit: the seller i bought it from said the IMEI associated with the phone was clean and said it had no problems having to do with not being paid off

I am also having a problem. This seems to be a problem with their website. I tried different browers, computers, and connections. Get that error every time after submitting the device key.

I tried with my new G100, and I have the same error. Any idea of a workaround?

I am having the same error with my Motorola G Stylus 2020 it has to be with their websites ive tried different browsers, computers, they need to solve this issue!!!

same error, i pray their system is down temporarily, G100 with different browsers.

I tried all methods that involve the motorola website I found on the forum but none work. I contacted motorola support, I'll keep you posted if I find anything.

Same here. I called and finally got level 2 support which said they couldn't help. They sent me to the motorola forums where I've asked about it. Will post if I get a reply as well.

Here is a link for the motorola unlock bootloader thread. Post your device ID there
English Community-Lenovo Community

I asked support and they told me the site was down and should be up in a few day. I re-tried now and it worked. I got my code. But the OEM unlock option in the developer settings is still grayed out. Apparently I have to wait which is stupid, I'm very close to just return the phone.

kuon-orochi said:
I asked support and they told me the site was down and should be up in a few day. I re-tried now and it worked. I got my code. But the OEM unlock option in the developer settings is still grayed out. Apparently I have to wait which is stupid, I'm very close to just return the phone.
Click to expand...
Click to collapse
Yep. i did it just now and the site seems to be working again

confirmed working again

Ok, for reference, as there are some different things scattered alongside the forum.
I have a G100, german model (I'm in switzerland, but it's considered german).
What I had to do:
- go here <https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a>
- contrary to what customer service told me, the global portal works, even with a german model
- the website was down, but it's up now, if it's down for you, I guess you'll have to try again, customer support did not help me
- BUT, to be able to use the unlock code with `fastboot oem unlock <code>` you need first to activate "OEM unlock" in the Developer settings.
- To access this settings, you need to activate the phone. Some says it works on wifi, but I used LTE for the initial setup, just to be sure. After the setup, I did a few calls, I don't know if this is significant, but the first call took like 5 minutes to connect (I say this because you might be tempted to turn the phone off right after the activation). I applied all the updates, left my phone on my desk, and after 72h this settings was accessible (not grayed).
- After toggling the setting, you can use `fastboot oem unlock` and proceed with lineage installation

I just successfully bootloader unlocked a Moto G 5G (2022) using the website. It took them about five minutes to email me the unlock code after I submitted the string on the website.
Keep in mind that you are referencing two different things: network locks, and bootloader locks. The device may have a clean IMEI and be network unlocked (you can use any carriers SIM in the SIM tray). This doesn't necessarily mean that the bootloader can be unlocked for purposes of flashing custom ROMS. You'll need a phone that is both network unlocked and has an unlockable bootloader.

that's why wiko is better........

I'm having the same issue but with my xt2131-1 model. I received the unique code via email and it says failed to validate code.