Issue with MT7 TL10 - Ascend Mate 7 Q&A, Help & Troubleshooting

Please help me. i got stuck my phone. My phone was runing on lillipop 324 and i have downloaded marshmallow 511, put that in dload and applied local update. i have made the mistake that i didn't notice at that time that this update is for 326. my phone restarted for applying marshmallow update. status of update was successful but during powering on phone got stuck on Huawei logo and this time continuosly restarting. i have tried so many thing. I have tried to flash back 324 but failed on 5%. I have tried again 511 update that may be some files got missed, the status of that comes successful every time. i have tried to roll back my phone using this 6 mb and 9mb files by three buttons methoud but failed on 5%. Pease guide me urgently phone does not even power off, continuosly attemting to restart and not go further as logo appears. either it is restarting or i can put it in hard reset mode screen. no other option. i am also scared that its battery would be drained. please help me. Please help me urgently

There's nothing you can do right now. There are plenty of mate 7 owners here who have bricked
their phones after installing marshmallow 511. Here's the thread that you may want to follow:
http://forum.xda-developers.com/mate-7/general/help-tl09-restarting-marshmallow-b511-t3304178/page3
Ali Faizan said:
Please help me. i got stuck my phone. My phone was runing on lillipop 324 and i have downloaded marshmallow 511, put that in dload and applied local update. i have made the mistake that i didn't notice at that time that this update is for 326. my phone restarted for applying marshmallow update. status of update was successful but during powering on phone got stuck on Huawei logo and this time continuosly restarting. i have tried so many thing. I have tried to flash back 324 but failed on 5%. I have tried again 511 update that may be some files got missed, the status of that comes successful every time. i have tried to roll back my phone using this 6 mb and 9mb files by three buttons methoud but failed on 5%. Pease guide me urgently phone does not even power off, continuosly attemting to restart and not go further as logo appears. either it is restarting or i can put it in hard reset mode screen. no other option. i am also scared that its battery would be drained. please help me. Please help me urgently
Click to expand...
Click to collapse

don brian said:
There's nothing you can do right now. There are plenty of mate 7 owners here who have bricked
their phones after installing marshmallow 511. Here's the thread that you may want to follow:
http://forum.xda-developers.com/mate-7/general/help-tl09-restarting-marshmallow-b511-t3304178/page3
Click to expand...
Click to collapse
Then what is the solution to it? I am follwoing the thread u mentioned.

Like the rest of those with bricked Mate 7 phones after failed update to B511,
you just have three options:
1) Wait for HUAWEI to release the official marshmallow to lollipop downgrade package for your region (you will use this to go back to lollipop),
2) Wait for the FINAL MARSHMALLOW (not beta) release from HUAWEI so you can install the final, full marshmallow release (not beta) or
3) Send your phone to a service center (assuming the service center personnel in your area are well versed with Huawei software).
Some service centers replace the internal memory assembly of the phone so you get can get back to kitkat. (They then send the bricked memory
assembly of your phone to more competent service centers.)
Sorry, it's really a waiting game for now unless option 3 works for you.
(Many Huawei service centers are really incapable/not competent enough to solve bricked software/firmware problems on the Mate 7.)
Ali Faizan said:
Then what is the solution to it? I am follwoing the thread u mentioned.
Click to expand...
Click to collapse

don brian said:
Like the rest of those with bricked Mate 7 phones after failed update to B511,
you just have three options:
1) Wait for HUAWEI to release the official marshmallow to lollipop downgrade package for your region (you will use this to go back to lollipop),
2) Wait for the FINAL MARSHMALLOW (not beta) release from HUAWEI so you can install the final, full marshmallow release (not beta) or
3) Send your phone to a service center (assuming the service center personnel in your area are well versed with Huawei software).
Some service centers replace the internal memory assembly of the phone so you get can get back to kitkat. (They then send the bricked memory
assembly of your phone to more competent service centers.)
Sorry, it's really a waiting game for now unless option 3 works for you.
(Many Huawei service centers are really incapable/not competent enough to solve bricked software/firmware problems on the Mate 7.)
Click to expand...
Click to collapse
What the **** is Huawei doing with customers. anyways thanks bro. If u come to know any solution please let me inform.

Ali Faizan said:
What the **** is Huawei doing with customers. anyways thanks bro. If u come to know any solution please let me inform.
Click to expand...
Click to collapse
It's not Huawei fault that you flashed BETA firmware that is for BETA testers and you find that firmaware on xda forum leaked by some of BETA testers.
And second thing you should read to know from which version you can update.
B329 - >B511
B331 - >B513
Sent from my HUAWEI MT7-L09 using Tapatalk

Pablo87 said:
It's not Huawei fault that you flashed BETA firmware that is for BETA testers and you find that firmaware on xda forum leaked by some of BETA testers.
And second thing you should read to know from which version you can update.
B329 - >B511
B331 - >B513
Sent from my HUAWEI MT7-L09 using Tapatalk
Click to expand...
Click to collapse
yupp i was careless about that i dont have any idea that this can be wiered. but please tell me now that what rights are available to me? what i can do now?

If you have unlocked bootloader and root there is hope to unbrick.
Sent from my JAZZ using XDA Free mobile app

tjoseph623 said:
If you have unlocked bootloader and root there is hope to unbrick.
Sent from my JAZZ using XDA Free mobile app
Click to expand...
Click to collapse
No i have not yet rotted but fon still rebotes in fast boot mode. can i try root at this stage? suggest me any useful links if it can be rooted?

http://forum.xda-developers.com/mate-7/general/tried-to-roll-b511-to-b326-fail-try-t3302479
Try this topic but first read more and more.

Welcome to the club of bricked mate 7's
Ali Faizan said:
yupp i was careless about that i dont have any idea that this can be wiered. but please tell me now that what rights are available to me? what i can do now?
Click to expand...
Click to collapse
Ali Faizan said:
Then what is the solution to it? I am follwoing the thread u mentioned.
Click to expand...
Click to collapse
Hi, every few days I come back here and I find new bricked mate 7 and a frustrated and desperate owner, but I also find defenders of Huawei , most probably those with their phones running well, trying to put the blame on us who chose to brick their phones !! Well, as far as I know if a respectable company have good numbers of customers sharing a major problem that disabled their phones, they will try to help them not to blame them and dump them. So for you, please get over it, I know it is hard but you have to get over it , buy a new phone , it will make you feel better and keep your phone till a solution surface. Don't waste your time , nothing ever will work now.

tmahmoud said:
Hi, every few days I come back here and I find new bricked mate 7 and a frustrated and desperate owner, but I also find defenders of Huawei , most probably those with their phones running well, trying to put the blame on us who chose to brick their phones !! Well, as far as I know if a respectable company have good numbers of customers sharing a major problem that disabled their phones, they will try to help them not to blame them and dump them. So for you, please get over it, I know it is hard but you have to get over it , buy a new phone , it will make you feel better and keep your phone till a solution surface. Don't waste your time , nothing ever will work now.
Click to expand...
Click to collapse
okay boss

Ali Faizan said:
Please help me. i got stuck my phone. My phone was runing on lillipop 324 and i have downloaded marshmallow 511, put that in dload and applied local update. i have made the mistake that i didn't notice at that time that this update is for 326. my phone restarted for applying marshmallow update. status of update was successful but during powering on phone got stuck on Huawei logo and this time continuosly restarting. i have tried so many thing. I have tried to flash back 324 but failed on 5%. I have tried again 511 update that may be some files got missed, the status of that comes successful every time. i have tried to roll back my phone using this 6 mb and 9mb files by three buttons methoud but failed on 5%. Pease guide me urgently phone does not even power off, continuosly attemting to restart and not go further as logo appears. either it is restarting or i can put it in hard reset mode screen. no other option. i am also scared that its battery would be drained. please help me. Please help me urgently
Click to expand...
Click to collapse
I was able to partially fix my phone by 1.) flashing TWRP 2.) advanced wiping the system 3.) restoring TWRP backup all with the help of Blue.Ember

Can it get to recovery so you can connect via adb and unlock it so it can be rooted? If so, you could then flash custom recovery and then flash a custom ROM. If that worked you could try to flash it back to standard and start again.
A lot of time and trouble though.
People need to STOP flashing their Mate 7 until something reliable is offered.
Kitkat is not so bad.....

Good news for those with bricked mate 7 phones!
(For those with unrooted, locked Mate 7 phones on boot loop.)
There are new OFFICIAL marshmallow to lollipop downgrade/rollback packages
uploaded by xda member albert-so758:
Check out his thread below:
http://forum.xda-developers.com/mate-7/development/finally-rollback-513-331-511-326-t3325803
Hopefully it will work for your bootlooping L09/TL10 phones.

Related

[DISCUSSION THREAD] Huawei Ascend G300

New discussion thread for the g300, feel free to discuss any related topic about the G300.
Help Ascend G300 won't boot....
Dude you're my lost hope before i return this phone to seller and try to screw them somehow to fix it...
I accidently used ICS unlockbootloader .exe on GB 2.3.6 Android and now phone won't start at all.Huawei logo shows up then goes away and then again on and off constantly ..seems it can boot in because gingerbread bootloader is either gone or damaged by me doing ICS bbotloader...
I tried flashing any possible version of anything really (including B927 from Modaco forum ) but no luck ."Update Failed" every damn time..
My original version was B893 ( noo i didn't back it up grrr) then update to B900 something no idea what it came on phone updates so I just processed.I would be happy to get back GB the way it was if possible somehow...
The way i see it is now there's ICS bootloader in it but still GB 2.3.6 so because no version of ICS is there it fails to start the phone.Any chance to found GB bootloader that can be put on to overwrite ICS one or anything anything that will get me phone back..please...:crying:
I'm from Australia Vodafone.. sorry if my English is all over the place....desperate to get my Ascend G300 back ...
[email protected] said:
Dude you're my lost hope before i return this phone to seller and try to screw them somehow to fix it...
I accidently used ICS unlockbootloader .exe on GB 2.3.6 Android and now phone won't start at all.Huawei logo shows up then goes away and then again on and off constantly ..seems it can boot in because gingerbread bootloader is either gone or damaged by me doing ICS bbotloader...
I tried flashing any possible version of anything really (including B927 from Modaco forum ) but no luck ."Update Failed" every damn time..
My original version was B893 ( noo i didn't back it up grrr) then update to B900 something no idea what it came on phone updates so I just processed.I would be happy to get back GB the way it was if possible somehow...
The way i see it is now there's ICS bootloader in it but still GB 2.3.6 so because no version of ICS is there it fails to start the phone.Any chance to found GB bootloader that can be put on to overwrite ICS one or anything anything that will get me phone back..please...:crying:
I'm from Australia Vodafone.. sorry if my English is all over the place....desperate to get my Ascend G300 back ...
Click to expand...
Click to collapse
Try flashing b888. Download it.
Then extract its contents to your SD card...
Power off phone remove battery and wait 5 seconds then re apply the battery make sure SD card is inserted.
Now hold the power and volume + and - button so your holding power, volume up and down at the same time simultaneously.
This should... force it into a forceful update and the new files will override the os.
Tell me if this works. I have a few more suggestions..
krishneelg3 said:
Try flashing b888. Download it.
Then extract its contents to your SD card...
Power off phone remove battery and wait 5 seconds then re apply the battery make sure SD card is inserted.
Now hold the power and volume + and - button so your holding power, volume up and down at the same time simultaneously.
This should... force it into a forceful update and the new files will override the os.
Tell me if this works. I have a few more suggestions..
Click to expand...
Click to collapse
Thanks for quick reply,
Tried that one as well as others B8xx and pretty much all B9xx inc. B944 but still getting "Update Failed" all the time..used "middle package" still failure.
It's seems to me that I either bricked the phone or what f$$k else I've got no idea.Thinking about returning phone to the seller with hope that they might replace IMEI..It might work since there's no way starting the phone to see what's been done inskde...I'll just say that phone doesn't want to start.What are you think?Of course mate I can try any more yours suggestions before doing this return try...
Really appreciate all yours efforts mate...:good:
[email protected] said:
Thanks for quick reply,
Tried that one as well as others B8xx and pretty much all B9xx inc. B944 but still getting "Update Failed" all the time..used "middle package" still failure.
It's seems to me that I either bricked the phone or what f$$k else I've got no idea.Thinking about returning phone to the seller with hope that they might replace IMEI..It might work since there's no way starting the phone to see what's been done inskde...I'll just say that phone doesn't want to start.What are you think?Of course mate I can try any more yours suggestions before doing this return try...
Really appreciate all yours efforts mate...:good:
Click to expand...
Click to collapse
Hmm... is cwm installed?
krishneelg3 said:
Hmm... is cwm installed?
Click to expand...
Click to collapse
No mate didn't get to that stage at all.After I did run unlockbootloader.exe all this started to happen.I know now it's my mistake because unlockbootloader I used is for ICS but I was still on GB.I realize that now clearly.
Is there such a thing as GB bootloader ? What I'm trying to ask if I can get from somewhere GB Bootloader and try to put it on somehow maybe then phone would start???
So as I said I'm out of options really...
[email protected] said:
No mate didn't get to that stage at all.After I did run unlockbootloader.exe all this started to happen.I know now it's my mistake because unlockbootloader I used is for ICS but I was still on GB.I realize that now clearly.
Is there such a thing as GB bootloader ? What I'm trying to ask if I can get from somewhere GB Bootloader and try to put it on somehow maybe then phone would start???
So as I said I'm out of options really...
Click to expand...
Click to collapse
Please go to modaco and I to the g300 section. Ask your question there.... you will be helped out by one experienced dev or ppls ideas...
Sent from my Ascend G300 using Tapatalk 2
I might buy this phone so I need some reviews on it.
I have to choose between ascend g300 and ideos x5 u8800 pro
hell_lock said:
I might buy this phone so I need some reviews on it.
I have to choose between ascend g300 and ideos x5 u8800 pro
Click to expand...
Click to collapse
G300 is better than x5. All ways.. more devs ROMs..
The phone is good on stock but ROMs make it much better.
Sent from my Ascend G300 using Tapatalk 2
Ive got this phone now (upgraded from the Huawei Sonic) and I just got done rooting it but its still using the stock GB ROM and I really wanna update it with a ICS/JB ROM. but the problem is that the version of my phone (B900) isn't compatible with any ROMs atm.
Phone Details.
Device: Huawei Ascend G300 (U8815)
Carrier: Vodafone AU
Android version: 2.3.6
Baseband version: 109808
Kernel version: 2.6.38.6-perf [email protected] #1
Build number: U8815-51V100R001C346B900
I accendatily deleted my contacts both from sim and from gmail...help....!!!
Hi everyone,
last night i was initializing a huawei ascend g300 by inserting a sim card which has 175 contacts in its list.....i went ahead an synchronised first the phone with the gmail account throught wifi but had diabled auto-sync and back ground applications too....then went ahead and copied all those contacts to the gmail account by manage contacts>copy contacts>sim to gmail account and after that there were two contacts each name appearing hence thought i would delete and copy it once again from sim card hence i deleted all the contacts.
After deleting the contacts it came to my attention that i had accidentally deleted sim contacts along with the contacts which i had copied to gmail.All i needed to do is go into view setting and uncheck the sim and the phone such that only the gmail contact would be displayed.
I already tried the restoring of contacts from gmail account as the auto sync was disabled hence no contact was synchronised on the gmail servers
The phone itself is new hence i dint took the back up so that option aswell seems to be out of context now......
I am having the sim card data recovery software but do not have a sim card reader currently in search of it..will keep you posted furthur.
Isnt there anyway of using the phone as a sim card reader...or the sim slot at the back of lappy....as the sim card reader..?
I want to restore those contacts is there any way around it.....?
Any suggestion...advice would be immensly appreciated coz im in deep trouble...
Instagram video issue
Hi all, I bought a couple of Y300's - one for my father, one for my son, as they're such good value. Both totally stock and unmodded.
The issue the lad's having is with Instagram - video displays OK, but the sound is way out of sync.
Anyone else having similar issues? Apart from that the phones are going great.
Problem with Huawei Ascend G300 - please help
Hello guys, this is my first post here. I searched the forum and didn't find the answer, I would be really, really grateful if you could help me with this one.
I have Huawei Ascend G300. It was working really bad and slow lately (I did factory reset, didn't help) so I installed custom ROM - CyanogenMod 10.2, JB 4.3. The installation went smoothly, the phone was working fine after that, I installed all the apps.
But after a couple of hours, the phone just turned off. Just like that. And now it seems to be "dead". Now I can't turn it on and it doesn't recognize when I plug in the charger.
Any suggestions on how to make it work again?
Thank you very much
sha je bre ovo?

Huawei Honor U8860 Android Screw Up

Hi Guys.
I'm at my wit's end with a new Huawei Honor I received for Christmas. It comes with Gingerbread 2.3.6 preloaded but you can upgrade to ICS 4.0.3. It's my first android phone so I didn't really know what I was doing but I decided I'd upgrade.
It said I could upgrade my phone up to ICS 4.0.3 from Gingerbread 2.3.6 so I was keen as it seemed like the obvious choice. I didn't download any custom ROM or anything like that, nor did I root the phone because
A) I didn't know how
and
B) I didn't want to make a bollocks of my first smartphone 2 days after getting it.
I was also wary about where I got these upgrades from and so only used upgrade files from the official Huawei site. First off I tried using the ICS upgrade offered on the Huawei website for my phone.
That's where I ran into problems. Every update (bar the wrong one, in keeping with my luck) gets to about 25% (There's no percentage bar, only a pink line) and says update failed and I have no choice other than to take out the battery and restart the phone. It doesn't do the phone any damage but it doesn't update either.
The update that actually worked is for a non-camera version of my phone that I didn't even know existed. I must have mixed up the two while downloading. That explains why the camera doesn't work but I don't know why my contacts deleted (Backed up prior to upgrade) or my cellular internet service is completely gone.
I tried downgrading back to 2.3.6 with the official Huawei file again but ran into the same UPDATE FAILED! problems as with the installation of the correct ICS file.
Downloading process was;
(1) Downloading the file to my computer
(2) Unzipping it
(3) Transferring across to the phone by USB into a folder entitled "dload"
(4) Going into Settings > Storage > Software Upgrade > SD Card Upgrade
The phone then restarts before getting to around 25% complete and inevitably failing.
I just want it back working on Gingerbread. If it can work on ICS then great I'm not too pushed. I just want to be able to take photos and tweet/check football scores on the go again. I'd like my contacts back too but I'd say that's a lost cause at this stage. Just annoyed that I made such a mess of it trying to upgrade when there was nothing wrong with it in the first place.
I tried linking to the download files but as a new user I can't external link. All the files are the U8860 files from huawei device dot com though.
Any help you guys and gals could give me would be very much appreciated.
Gnicireland said:
Hi Guys.
I'm at my wit's end with a new Huawei Honor I received for Christmas. It comes with Gingerbread 2.3.6 preloaded but you can upgrade to ICS 4.0.3. It's my first android phone so I didn't really know what I was doing but I decided I'd upgrade.
It said I could upgrade my phone up to ICS 4.0.3 from Gingerbread 2.3.6 so I was keen as it seemed like the obvious choice. I didn't download any custom ROM or anything like that, nor did I root the phone because
A) I didn't know how
and
B) I didn't want to make a bollocks of my first smartphone 2 days after getting it.
I was also wary about where I got these upgrades from and so only used upgrade files from the official Huawei site. First off I tried using the ICS upgrade offered on the Huawei website for my phone.
That's where I ran into problems. Every update (bar the wrong one, in keeping with my luck) gets to about 25% (There's no percentage bar, only a pink line) and says update failed and I have no choice other than to take out the battery and restart the phone. It doesn't do the phone any damage but it doesn't update either.
The update that actually worked is for a non-camera version of my phone that I didn't even know existed. I must have mixed up the two while downloading. That explains why the camera doesn't work but I don't know why my contacts deleted (Backed up prior to upgrade) or my cellular internet service is completely gone.
I tried downgrading back to 2.3.6 with the official Huawei file again but ran into the same UPDATE FAILED! problems as with the installation of the correct ICS file.
Downloading process was;
(1) Downloading the file to my computer
(2) Unzipping it
(3) Transferring across to the phone by USB into a folder entitled "dload"
(4) Going into Settings > Storage > Software Upgrade > SD Card Upgrade
The phone then restarts before getting to around 25% complete and inevitably failing.
I just want it back working on Gingerbread. If it can work on ICS then great I'm not too pushed. I just want to be able to take photos and tweet/check football scores on the go again. I'd like my contacts back too but I'd say that's a lost cause at this stage. Just annoyed that I made such a mess of it trying to upgrade when there was nothing wrong with it in the first place.
I tried linking to the download files but as a new user I can't external link. All the files are the U8860 files from huawei device dot com though.
Any help you guys and gals could give me would be very much appreciated.
Click to expand...
Click to collapse
I think you'll have to use this downgrade patch first, before you can go back to gingerbread.
http://forum.xda-developers.com/showthread.php?p=33000395&highlight=b930+downgrade#post33000395
after you download the upgrade patch, its just the same as installing any other firmware.
1) copy the dload folder to sd card
2) go to settings and disable fast boot
3) shut down phone
4) start the phone while holding the + and - and power button at the same time
if you did all this, then normally you'll get a screen that says firmware upgrade. If this is finished, download the official gingerbread rom or ice cream sandwich rom from the huawei device site, and do the process all over again.
and if you really want ice cream sandwich, I recommend to follow this after you have your gingerbread working again:
http://www.teamandroid.com/2012/08/01/update-huawei-u8860-android-403-ics-official-firmware/
hope it helps!
vincentdecaster said:
I think you'll have to use this downgrade patch first, before you can go back to gingerbread.
http://forum.xda-developers.com/showthread.php?p=33000395&highlight=b930+downgrade#post33000395
after you download the upgrade patch, its just the same as installing any other firmware.
1) copy the dload folder to sd card
2) go to settings and disable fast boot
3) shut down phone
4) start the phone while holding the + and - and power button at the same time
if you did all this, then normally you'll get a screen that says firmware upgrade. If this is finished, download the official gingerbread rom or ice cream sandwich rom from the huawei device site, and do the process all over again.
and if you really want ice cream sandwich, I recommend to follow this after you have your gingerbread working again:
http://www.teamandroid.com/2012/08/01/update-huawei-u8860-android-403-ics-official-firmware/
hope it helps!
Click to expand...
Click to collapse
Thank you very much. I could really have used you last night. Unfortunately I followed the advice of someone else who seemed like they knew what they were talking about on a different forum. I rooted the phone and was told to replace a file in the image folder to get cwm. I did everything he said to and now I can only access pink screen although my device is not recognized on the computer despite downloading the abd drivers. I get an error message reading "Image signature verify fail" A similar problem has come up a few times on a couple of different forums on here but none of the solutions suggested have worked for me.
I know that ye lads are developers not a free help service but everyone on the other forums suggested I ask here as you guys mess around with mod ROMs so much getting back to stock would be child's play.
Basically now I'm stuck with:
A rooted Huawei U8860
An "Image signature verify fail" warning
ICS software that is for a slightly different make to mine causing bugs
Access only to pink screen
No recovery mode
A phone that is not recognised when connected to my computer by USB in pink screen mode
I've tried searching a good few terms such as "Huawei U8860 firmware update fail" "ABD not recognised by PC" "Huawei Honor ABD files" all of which have brought me no joy.
Like I said I know yous like modifying ROMs and not helping Android noobs who can't even read what they're downloading but I'm really stuck here. The closest place to my house that is certified to fix Huawei phones is a good 20+ miles away and they want €30 with no guarantee they'll be able to fix it. I'm a music student I just can't afford it. Thank you again and hopefully you can help me a bit further with this nightmare. It's been like this since a couple of days after Christmas.
Gnicireland said:
Thank you very much. I could really have used you last night. Unfortunately I followed the advice of someone else who seemed like they knew what they were talking about on a different forum. I rooted the phone and was told to replace a file in the image folder to get cwm. I did everything he said to and now I can only access pink screen although my device is not recognized on the computer despite downloading the abd drivers. I get an error message reading "Image signature verify fail" A similar problem has come up a few times on a couple of different forums on here but none of the solutions suggested have worked for me.
I know that ye lads are developers not a free help service but everyone on the other forums suggested I ask here as you guys mess around with mod ROMs so much getting back to stock would be child's play.
Basically now I'm stuck with:
A rooted Huawei U8860
An "Image signature verify fail" warning
ICS software that is for a slightly different make to mine causing bugs
Access only to pink screen
No recovery mode
A phone that is not recognised when connected to my computer by USB in pink screen mode
I've tried searching a good few terms such as "Huawei U8860 firmware update fail" "ABD not recognised by PC" "Huawei Honor ABD files" all of which have brought me no joy.
Like I said I know yous like modifying ROMs and not helping Android noobs who can't even read what they're downloading but I'm really stuck here. The closest place to my house that is certified to fix Huawei phones is a good 20+ miles away and they want €30 with no guarantee they'll be able to fix it. I'm a music student I just can't afford it. Thank you again and hopefully you can help me a bit further with this nightmare. It's been like this since a couple of days after Christmas.
Click to expand...
Click to collapse
hmm, I think I can help you with that.
you'll need an SD card reader, but basically every laptop has one nowadays. so, if you can access your SD card on the pc,
1)put the dload folder of the ICS non-camera version you used on the SD card
2)then put it back in the phone
3)hold the + and - volume buttons and power button in until the firmware installation starts
if that worked, you'll be able to do the steps I said earlier to go back to gingerbread.
good luck!
vincentdecaster said:
hmm, I think I can help you with that.
you'll need an SD card reader, but basically every laptop has one nowadays. so, if you can access your SD card on the pc,
1)put the dload folder of the ICS non-camera version you used on the SD card
2)then put it back in the phone
3)hold the + and - volume buttons and power button in until the firmware installation starts
if that worked, you'll be able to do the steps I said earlier to go back to gingerbread.
good luck!
Click to expand...
Click to collapse
No that didn't work unfortunately. It won't go to the installation screen it will only go to pink screen when I do Power + -
Gnicireland said:
No that didn't work unfortunately. It won't go to the installation screen it will only go to pink screen when I do Power + -
Click to expand...
Click to collapse
and does it help if you take out your battery for about 10-12 mins ?
vincentdecaster said:
and does it help if you take out your battery for about 10-12 mins ?
Click to expand...
Click to collapse
Nope that doesn't work either. I've had to send it back to Huawei to be repaired. I appreciate the help though. I'll thank your posts.

[solved] Bricked Galaxy S6 - Help

THIS IS NOW RESOLVED. PLEASE DO NOT CONTINUE TO POST ON MY THREAD. YOUR CIRCUMSTANCES WILL NOT BE THE SAME AS MINE NORE ARE THEY LIKLEY TO RESOLVE ISSUES YOU HAVE, AS MINE WAS CAUSED BY A VERY SPECIFIC PROBLEM. START YOUR OWN THREADS DONT HIJACK MINE
Good morning XDA Devolopers,
I have used this site for many a year now but today had to sign up to get some help.
I purchased my SM-920F from Ebay, and low and behold, it had been blocked here in the UK, ever the optimist i looked about online and indeed there are several options online, including some services for remote unlocking, i decided it was worth a shot and ordered it, only from there on it goes from bad to worse.
After the unlock i was constantly greeted with Security Errors and Warning, i contacted the company who unlocked it, and was told to re-flash the rom with the same baseband version, after alot of hunting i found a rom from SAM Mobile and away i went, flashed and all seemed to go well i waited and waited, phone stuck on the boot screen. Galaxy S6, powered by Android...
I returned to the unlocking company asking for advice, only to be called a liar and they would never suggest i reflash the rom or firmware.
So now im stuck with a brick, ive tryed all i can think off and all i can research and i just cant make any progress. I did note after the unlock SuperSU had been installed on my phone (i wasnt made aware the unlock required them to root my phone, they tripped knox in the process).
I have a SM-920F origonally on O2 UK, i have tryed flashing there rom with no joy.
Im desperate to have this phone orking, even if its just for calls, my wife is currently at the hospital with our son whos fighting for his life against cancer, and all i get is abuse from here, i dont get paid till the 1st of the month so a new phone is out of the question at present. The unlocking company i used are tools, and to think iw as mighty impressed at the time.
I do have SOME cash, if theres a pro out there who wants to make a few bucks and can remote connect to me to help me solve this it would be much appreciated, i am just now stuck and desperate and badly need the help of the community.
Galaxy S6 920F
64GB Blue
Android 5.1.1
(Rooted by network unlockers)
WIndows 7 Ultimate - Odin (I have just about all of them these days)
Avalable Roms on my Machine (ALL O2 Roms and some other international variants for france and germany)
If anyone out there can help me please, if i could get on my knees and beg i would, im so desperate now to be able to just recieve calls from my wife and the hospital at this **** time for us.
Please please please someone somewhere must be able to help me out
Thanks
M
shir199m said:
Good morning XDA Devolopers,
I have used this site for many a year now but today had to sign up to get some help.
I purchased my SM-920F from Ebay, and low and behold, it had been blocked here in the UK, ever the optimist i looked about online and indeed there are several options online, including some services for remote unlocking, i decided it was worth a shot and ordered it, only from there on it goes from bad to worse.
After the unlock i was constantly greeted with Security Errors and Warning, i contacted the company who unlocked it, and was told to re-flash the rom with the same baseband version, after alot of hunting i found a rom from SAM Mobile and away i went, flashed and all seemed to go well i waited and waited, phone stuck on the boot screen. Galaxy S6, powered by Android...
I returned to the unlocking company asking for advice, only to be called a liar and they would never suggest i reflash the rom or firmware.
So now im stuck with a brick, ive tryed all i can think off and all i can research and i just cant make any progress. I did note after the unlock SuperSU had been installed on my phone (i wasnt made aware the unlock required them to root my phone, they tripped knox in the process).
I have a SM-920F origonally on O2 UK, i have tryed flashing there rom with no joy.
Im desperate to have this phone orking, even if its just for calls, my wife is currently at the hospital with our son whos fighting for his life against cancer, and all i get is abuse from here, i dont get paid till the 1st of the month so a new phone is out of the question at present. The unlocking company i used are tools, and to think iw as mighty impressed at the time.
I do have SOME cash, if theres a pro out there who wants to make a few bucks and can remote connect to me to help me solve this it would be much appreciated, i am just now stuck and desperate and badly need the help of the community.
Galaxy S6 920F
64GB Blue
Android 5.1.1
(Rooted by network unlockers)
WIndows 7 Ultimate - Odin (I have just about all of them these days)
Avalable Roms on my Machine (ALL O2 Roms and some other international variants for france and germany)
If anyone out there can help me please, if i could get on my knees and beg i would, im so desperate now to be able to just recieve calls from my wife and the hospital at this **** time for us.
Please please please someone somewhere must be able to help me out
Thanks
M
Click to expand...
Click to collapse
Turn off your phone, and then turn it on pressing and holding Volume Up, Home, and Power button at the same time until you see a warning. Then press Volume Up to continue, and navigate using volume keys and select wipe cache/factory reset with the Home button, then reboot.
Please note that by doing this all your data will be lost.
Uzair40 said:
Turn off your phone, and then turn it on pressing and holding Volume Up, Home, and Power button at the same time until you see a warning. Then press Volume Up to continue, and navigate using volume keys and select wipe cache/factory reset with the Home button, then reboot.
Please note that by doing this all your data will be lost.
Click to expand...
Click to collapse
Remains Stubbornly stuck on the boot screen.
Samsung Galaxy S6 - Powered By Android.
shir199m said:
Remains Stubbornly stuck on the boot screen.
Samsung Galaxy S6 - Powered By Android.
Click to expand...
Click to collapse
Donwload Phone INFO Samsung, and post screenshots.
Uzair40 said:
Donwload Phone INFO Samsung, and post screenshots.
Click to expand...
Click to collapse
Cant install any apps, phone dont boot.....
shir199m said:
Cant install any apps, phone dont boot.....
Click to expand...
Click to collapse
Try to update via Smart Switch
Uzair40 said:
Try to update via Smart Switch
Click to expand...
Click to collapse
Smart switch flashes with no issues, phone will not boot.
Even after recovery menu > Factory Data Reset & recovery menu > Format Cache
shir199m said:
Smart switch flashes with no issues, phone will not boot.
Even after recovery menu > Factory Data Reset & recovery menu > Format Cache
Click to expand...
Click to collapse
Install TWRP via Odin, and then do a factory reset
Uzair40 said:
Install TWRP via Odin, and then do a factory reset
Click to expand...
Click to collapse
Can you please provide me with a link to a guide of some kind, i dont mind doing that But id like to understand the process before i start it, if you can point me to a decent ish guide (and im aware of the risks TWRP may present)
Many thanks
shir199m said:
Can you please provide me with a link to a guide of some kind, i dont mind doing that But id like to understand the process before i start it, if you can point me to a decent ish guide (and im aware of the risks TWRP may present)
Many thanks
Click to expand...
Click to collapse
Thanks for ya info.
Having installed TWRP i noticed something very intresting, TWRP reports no operating system is installed.
Ive taken a leap of faith and using ODIN am now flashing the Stock 5.1.1 ROM.
Will report back in a few mins.
Okay so TWRP is installed, it reported no operating system.
I reflashed the Stock rom, all went well as expected, phone still refuses to boot.
I have reflashed TWRP and completed a factory reset. Again no dice, still wont boot.
Any further help would be much appreciated.
Thanks
M
shir199m said:
Okay so TWRP is installed, it reported no operating system.
I reflashed the Stock rom, all went well as expected, phone still refuses to boot.
I have reflashed TWRP and completed a factory reset. Again no dice, still wont boot.
Any further help would be much appreciated.
Thanks
M
Click to expand...
Click to collapse
Install a custom ROM.
Uzair40 said:
Install a custom ROM.
Click to expand...
Click to collapse
Yeah now were where i didnt want to be.
Okay ill try that, is there a particular rom you would recommend?
Ill take anything so long as i can make calls, my wifes just walked in the door and gone of like a fricking nuclear warhead
Oh dear god you should hear this haha.
Ill look on google for roms, but if you have any suggestion on a rom ill defer to you
shir199m said:
Yeah now were where i didnt want to be.
Okay ill try that, is there a particular rom you would recommend?
Ill take anything so long as i can make calls, my wifes just walked in the door and gone of like a fricking nuclear warhead
Oh dear god you should hear this haha.
Ill look on google for roms, but if you have any suggestion on a rom ill defer to you
Click to expand...
Click to collapse
OH THAN JESUS CHRIST.
I am not a god believing man, but i am very very very greatfull to the chap who has helped me with this.
I will update the OP Later, with full instructions of how ive done it... (Like once ive confirmed it all works)
shir199m said:
OH THAN JESUS CHRIST.
I am not a god believing man, but i am very very very greatfull to the chap who has helped me with this.
I will update the OP Later, with full instructions of how ive done it... (Like once ive confirmed it all works)
Click to expand...
Click to collapse
There is a ROM called AllianceROM, I've read that it's on of the best for the G920F.
Okay so as promised.
1. Flash Stock 5.1.1 ROM (Phone will not boot after)
2. Flash TWRP with ODIN
3: Reboot into TWRP and mount filesystem via MPT (i had to disable then enable it for my computer to detect it)
4: Copy ROM to phone (As a ZIP)
5: Using TWRP install ZIP
6: Follow Instructions
7: Dalvik / Cache Clear (it asks after the rom is installed)
8: Reboot
9: Wait
10: Wait Some More
11: TADA
Phone has booted and connected to the network, the AllianceROM suggested above will work in very much the same way! same process.
Thats all i did. After a week of gueswork i want to thank the chap who provide me some guidance both here and via PM
Phone is now running and working, i wish i could have stock rom but you cant have it all.
On a side note if you choose to use IMEI Gurus to unlock your phone, i highly suggest you dont, there after sales support are shocking, and they refunded my money even though its not what i wanted, had the provided the help i found here id not have been so stressy with them. There service does work, but they will root your device (which they dont mention in there sales pitch they will trip knox (again not mentioned) and once done you cant actually factory reset the phone with any method. ANd youll be here reading this.
Yes there services work, but guys please make your own informed decisions about there service, would i buy again from them? i doubt it, but needs must and all that.
THanks everyone
This is now resolved. Please do not continue to post on my thread. Your circumstances will not be the same as mine nore are they likley to resolve issues you have, as mine was caused by a very specific problem. Start your own threads dont hijack mine

Huawei Mate 8 help needed please - "software install failed"

Hi All,
I am struggling to force update my Huawai mate 8.
Current running on version NXT-DL00 8.0.0.839(C17)
I am unable to use WIFI update as my WIFI has not worked for a long time to perform hard reset/recovery.
I do not have USB Debugging enabled and at present I am unable to enable this as my digitizer also does not want to work.
The EMUI gets to around 5% and then I receive the error
Software Install Failed
and refers me to the below link which is of no use.
https://consumer.huawei.com/cn/emui/?mod=restore
I have tried a number of firmware downloads and nothing gets any further.
The reason I am trying to update is to hopefully get my digitizer working again, I have already fitted a new one and this did not fix it so I do not believe it is a hardware issue.
Any suggestions at all would be appreciated.
This is a really good phone and I do not want to just chuck it in the bin, I have purchased a Mate 20 Lite as the replacement but would prefer to get my old one working again and use it as I miss it
Many thanks in advance for your support
wazza_1980 said:
Hi All,
I am struggling to force update my Huawai mate 8.
Current running on version NXT-DL00 8.0.0.839(C17)
I am unable to use WIFI update as my WIFI has not worked for a long time to perform hard reset/recovery.
I do not have USB Debugging enabled and at present I am unable to enable this as my digitizer also does not want to work.
The EMUI gets to around 5% and then I receive the error
Software Install Failed
and refers me to the below link which is of no use.
https://consumer.huawei.com/cn/emui/?mod=restore
I have tried a number of firmware downloads and nothing gets any further.
The reason I am trying to update is to hopefully get my digitizer working again, I have already fitted a new one and this did not fix it so I do not believe it is a hardware issue.
Any suggestions at all would be appreciated.
This is a really good phone and I do not want to just chuck it in the bin, I have purchased a Mate 20 Lite as the replacement but would prefer to get my old one working again and use it as I miss it
Many thanks in advance for your support
Click to expand...
Click to collapse
you can try with this method https://forum.xda-developers.com/ma...-test-keys-nougat-stock-t3841805#post79787163
ceriqdesign said:
you can try with this method https://forum.xda-developers.com/ma...-test-keys-nougat-stock-t3841805#post79787163
Click to expand...
Click to collapse
Hiya,
Many thanks for your comments, I am unable to use any of these methods, I do not have an unlocked bootloader and also my WiFi does not work.
Really appreciate your support and I am open to any other ideas
I think I may have to give up Feels like I am fighting a loosing battle.
wazza_1980 said:
Hiya,
Many thanks for your comments, I am unable to use any of these methods, I do not have an unlocked bootloader and also my WiFi does not work.
Really appreciate your support and I am open to any other ideas
I think I may have to give up Feels like I am fighting a loosing battle.
Click to expand...
Click to collapse
Sorry can't help you further mate..because if you wanna use HurUpdater and Hwota you need to unlocked bootloader and have TWRP installed..

Try to downgrade and then P40 is bricked!

Hi everyone, I need some help if possible!
The situation : I have a huawei P40 ANA-NX9. I successfully install gms, makes updates, then have a problem with my google account wich force my to change my password. GMS was not working and see that I have to downgrade firmware to reinstall gms.
I follow this good tutorial : https://www.youtube.com/watch?v=c1M4amoGvtA&t=74s&ab_channel=SystemHacks
I can't find any "approuved" firmware as I have this one : ANA-LGRP4-OVS 10.1.0.182
So I try to install ANA-LGRP4-OVS1B116-log (11.0.0.116) and now my phone don't boot, it show EMUI recovery. :crying:
I try to full reset, wipe cache, nothing work.
I try to re-install via usb-otg firmwares from here : https://androidhost.ru/search.html searching for "ANA-n29" none of the 3 work
I try to recover with hisuite, don't work.
Maybe someone know better how to restore the phone, with or without gms just make it work.
Maybe someone know that the phone is bricked forever so I can stop trying and trying...
thanks a lot !
JB
Hi i ever read somewhere before about this happening to one of the p40 pro user, something when wrong after he downgraded his phone, his imei shows null making the phone hangs at recovery page or keeps on bootlooping every 30sec to 2mins. (there's no other way to fix this ATM, only to try luck by bringing it to service center to fix it, if your phone is still covered by warranty)
jb_82 said:
Hi everyone, I need some help if possible!
The situation : I have a huawei P40 ANA-NX9. I successfully install gms, makes updates, then have a problem with my google account wich force my to change my password. GMS was not working and see that I have to downgrade firmware to reinstall gms.
I follow this good tutorial : https://www.youtube.com/watch?v=c1M4amoGvtA&t=74s&ab_channel=SystemHacks
I can't find any "approuved" firmware as I have this one : ANA-LGRP4-OVS 10.1.0.182
So I try to install ANA-LGRP4-OVS1B116-log (11.0.0.116) and now my phone don't boot, it show EMUI recovery. :crying:
I try to full reset, wipe cache, nothing work.
I try to re-install via usb-otg firmwares from here : https://androidhost.ru/search.html searching for "ANA-n29" none of the 3 work
I try to recover with hisuite, don't work.
Maybe someone know better how to restore the phone, with or without gms just make it work.
Maybe someone know that the phone is bricked forever so I can stop trying and trying...
thanks a lot !
JB
Click to expand...
Click to collapse
Did you find a solution to this? I`m trying to downgrade my ANA-LGRP4 aswell
mrteyssere said:
Did you find a solution to this? I`m trying to downgrade my ANA-LGRP4 aswell
Click to expand...
Click to collapse
Hi,
No, still bricked.
I think the problem is I update with emui 11 and it don't want to downgrade to 10.
My only hope for now, is the release of emui 11 on the huawei P40 so maybe I will be abble to use the hisuite recovery.
https://www.huaweiupdate.com/huawei-emui-11-official-roadmap-released-for-all-countries/
Seems like it will be released on December...
jb_82 said:
Hi,
No, still bricked.
I think the problem is I update with emui 11 and it don't want to downgrade to 10.
My only hope for now, is the release of emui 11 on the huawei P40 so maybe I will be abble to use the hisuite recovery.
https://www.huaweiupdate.com/huawei-emui-11-official-roadmap-released-for-all-countries/
Seems like it will be released on December...
Click to expand...
Click to collapse
how did you even get that firmware to flash? i have literally the same model and my phone tells me that its incompatible .
ooh and to fix your phone is easy, just use the eRecovery option (done by holding up and power until the huawei boot sign comes on, then select update mode, followed be eRecovery.)
Lizzo said:
how did you even get that firmware to flash? i have literally the same model and my phone tells me that its incompatible .
ooh and to fix your phone is easy, just use the eRecovery option (done by holding up and power until the huawei boot sign comes on, then select update mode, followed be eRecovery.)
Click to expand...
Click to collapse
Hi,
I flash it with Hisuite & a proxy. It show an alert like "are you sure?" and I click "yes" ...
Thanks for helping, I already try the erecovery but It does not work.
I try "update & recover system" with wifi, it show : "retrieving package information..." > Get package info failed
And I try Factory reset, it goes from 0 to 100 % , then I click wipe cache, it restart, show huawei logo and show erecovery again, i click restart > show huawei logo > ... > erecovery again ...
I'm stuck on erecovery, it never start..
Do you test the dload method?
i think dload will work , but we need to have god firmware , im the same situation. ;(
Hi guys, anyone found any solution? I f..ed my phone today. I dont know where to download fw from, nothing worked, flash from USB didnt work, nothing works. Unbelievable,even Sony offers a recovery option.
I have the same problem.
Spend already a week and haven't found a solution.
I believe that SigmaKey or Chimera software can help with it but it needs to be checked.
i installed the wrong version (els-lgrp4-ovs) instead of (els-lgrp6-ovs)..FFFuu.. its bricked. keeps on restarting. if anyone knows how to fix it, let me know.
Now it seems i have to call the after sales...
grand_deluxe said:
i installed the wrong version (els-lgrp4-ovs) instead of (els-lgrp6-ovs)..FFFuu.. its bricked. keeps on restarting. if anyone knows how to fix it, let me know.
Now it seems i have to call the after sales...
Click to expand...
Click to collapse
Me too, I'm waiting for Solutions.
jb_82 said:
Hi,
I flash it with Hisuite & a proxy. It show an alert like "are you sure?" and I click "yes" ...
Thanks for helping, I already try the erecovery but It does not work.
I try "update & recover system" with wifi, it show : "retrieving package information..." > Get package info failed
And I try Factory reset, it goes from 0 to 100 % , then I click wipe cache, it restart, show huawei logo and show erecovery again, i click restart > show huawei logo > ... > erecovery again ...
I'm stuck on erecovery, it never start..
Click to expand...
Click to collapse
My Situation. Waiting for Solutions
Try this original rom. I have made my downgrade with this rom.
It's for ANA-NX9 like yours.
Huawei P40 ANA-NX9 ANA-N29 hw eu HLRCF Anna-N29CB 10.1.0.114(C432E6R5P2) Firmware EMUI10.1.0 05016PSQ_By(www.dztechphone.com).zip | by DzTechphone for Generic Device/Other
Download GApps, Roms, Kernels, Themes, Firmware, and more. Free file hosting for all Android developers.
androidfilehost.com
Put dload on a pen and try to recovery update with it.
Guys I failed my downgrade and now my phone is dead as in muerto! It cannot even go to Bootloader nor Fastboot. Only Someone with Sigmakey or simillar and a lot of experience can help now, if its possible to help me in general
Did you all find a solution for this? Also, just curious, why would you want to try to downgrade the software?
I have the same problem with a p40 lite JNY-LX1 after I used OTG to downgrade phone went into bricked mode, any useful tips will be much appreciated to help remedy this situation
Phone firmware was on 10.1.0.338 or 335 not sure but that version I'm reading multiple posts about test point mode not working after July patch I'm hoping someone smart out there will have the skills to bring this dead junk back to life at some point in time
Exactly the same problem here. Today my p40 lite JNY-LX1 bricked after I tried to downgrade from 10.1.0.336 to an earliest version.Let's hope a solution will be available any time soon
​
I took my device back to store and lied to them about having wifi problems when I was updating it so they gave me a new device after a week

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