Huawie MT7 LT10 stuck on bootloop after marshmallow - update failed please help!!!!! - Ascend Mate 7 Q&A, Help & Troubleshooting

hey everyone im new here in XDA .. sorry for my english
i was updating My huawie mate 7 gold edition LT10 from B128 kitkat 4.4.2 to lollipop as i need to upgrade to marshmallow B511 6.0
i downloaded B324 lollipop rom from a link here in xda .. i flashed it in my phone storage dload/update.app and it worked for me perfectly except an error that said (google play services stopped working ) i ignored that bug as i said im planning to flash B511 marshmallow ..
i downloaded B511 marshmallow from another link here in xda ... i flashed it also in my phone internal storage and i started to update .. the update took just a 10 sec to reach 100% and then the phone start to restarting and restarting to infinite it stuck on the boot loop ..i tried to flash the rom again and again it reached 100% in about 10 secs and starts to bootloop again i searched the internet for week ..trying to flash hudreds of roms via sd card and force updating but failed... its reaching 5 % and saying software update failed ...please help :crying::crying: im desperate

There's nothing you can do right now. There are plenty of mate 7 owners here who have bricked
their phones after installing marshmallow 511. Here's the thread that you may want to follow:
http://forum.xda-developers.com/mate...t3304178/page3
muhammadsami177 said:
hey everyone im new here in XDA .. sorry for my english
i was updating My huawie mate 7 gold edition LT10 from B128 kitkat 4.4.2 to lollipop as i need to upgrade to marshmallow B511 6.0
i downloaded B324 lollipop rom from a link here in xda .. i flashed it in my phone storage dload/update.app and it worked for me perfectly except an error that said (google play services stopped working ) i ignored that bug as i said im planning to flash B511 marshmallow ..
i downloaded B511 marshmallow from another link here in xda ... i flashed it also in my phone internal storage and i started to update .. the update took just a 10 sec to reach 100% and then the phone start to restarting and restarting to infinite it stuck on the boot loop ..i tried to flash the rom again and again it reached 100% in about 10 secs and starts to bootloop again i searched the internet for week ..trying to flash hudreds of roms via sd card and force updating but failed... its reaching 5 % and saying software update failed ...please help :crying::crying: im desperate
Click to expand...
Click to collapse

don brian said:
There's nothing you can do right now. There are plenty of mate 7 owners here who have bricked
their phones after installing marshmallow 511. Here's the thread that you may want to follow:
http://forum.xda-developers.com/mate...t3304178/page3
Click to expand...
Click to collapse
the link is broken

muhammadsami177 said:
the link is broken
Click to expand...
Click to collapse
As it happens to me !!!! Only one Thing I can tell you
Take it to Huawei Service Center.

muhammadsami177 said:
the link is broken
Click to expand...
Click to collapse
Probably poorly embedded link.
Perhaps it should be this:
http://forum.xda-developers.com/mate-7/general/help-tl09-restarting-marshmallow-b511-t3304178/page3

wkharposh66 said:
As it happens to me !!!! Only one Thing I can tell you
Take it to Huawei Service Center.
Click to expand...
Click to collapse
i contacted a friend who is working for huawei ..he said that they will tell me that the whole mother board must be change ....
is that really ? changing the whole mother board because of updating failure !!!!!

rakrakrak said:
Probably poorly embedded link.
Perhaps it should be this:
http://forum.xda-developers.com/mate-7/general/help-tl09-restarting-marshmallow-b511-t3304178/page3
Click to expand...
Click to collapse
thanks

muhammadsami177 said:
i contacted a friend who is working for huawei ..he said that they will tell me that the whole mother board must be change ....
is that really ? changing the whole mother board because of updating failure !!!!!
Click to expand...
Click to collapse
Yes it's true my mother board have been changed for same reason and new mother board with KK os.
That's only the way !!

wkharposh66 said:
As it happens to me !!!! Only one Thing I can tell you
Take it to Huawei Service Center.
Click to expand...
Click to collapse
Did you pay for something? Or you told them that phone went "dead" and was like that after (covering up for the software modification)?

sanggria said:
Did you pay for something? Or you told them that phone went "dead" and was like that after (covering up for the software modification)?
Click to expand...
Click to collapse
no i say`s phone keep rebooting and dosn`t start ?
they keep it for 2 days and i went to collect the phone from them without pay any money
but they told me they have changed the mother board and phone now in KK
but please note : my phone is never root it or unlock !!

wkharposh66 said:
no i say`s phone keep rebooting and dosn`t start ?
they keep it for 2 days and i went to collect the phone from them without pay any money
but they told me they have changed the mother board and phone now in KK
but please note : my phone is never root it or unlock !!
Click to expand...
Click to collapse
Ohh, okay. Was planning to have my phone repaired under warranty but hesitated since I rooted and unlocked my Mate 7's bootloader.

Good news for those with bricked mate 7 phones!
(For those with unrooted, locked Mate 7 phones on boot loop.)
There are new OFFICIAL marshmallow to lollipop downgrade/rollback packages
uploaded by xda member albert-so758:
Check out his thread below:
http://forum.xda-developers.com/mate-7/development/finally-rollback-513-331-511-326-t3325803
Hopefully it will work for your bootlooping L09/TL10 phones.

Related

Help tl09 keeps restarting after marshmallow b511

Hi mates, I did a rollback to B326 and then updated to B511. The update was very fast (less than 10 seconds) and the phone restarted as usual. But it rerestarted over and over and I juste don't know what to do. I didn't à factory reste but it didn't work.
If anyone could help me it would be greaat ! Thank you
PS: I'm a newbie si please use comprehensible words or just explain
Guuuys anyone to help me ?
The phone is getting hotter and hotter, it's been like 3 hours that it restart by itself and I can't turn it off.
Same here.
I am on Ascend Mate 7 TL10.
I upgraded from B324 to B326 then to B511. It failed at B511. It keeps on bootloop. What are the steps and files to donwload to fix our problem?
We badly needed your help guys.
Thank you in advance.
MarkTulagan said:
Same here.
I am on Ascend Mate 7 TL10.
I upgraded from B324 to B326 then to B511. It failed at B511. It keeps on bootloop. What are the steps and files to donwload to fix our problem?
We badly needed your help guys.
Thank you in advance.
Click to expand...
Click to collapse
Yeah it would be great if someone coulf help US.
Piatch said:
Hi mates, I did a rollback to B326 and then updated to B511. The update was very fast (less than 10 seconds) and the phone restarted as usual. But it rerestarted over and over and I juste don't know what to do. I didn't à factory reste but it didn't work.
If anyone could help me it would be greaat ! Thank you
PS: I'm a newbie si please use comprehensible words or just explain
Click to expand...
Click to collapse
My MTL10 is doing the same thing. Now I'm stuck with my Blackberry 9300 and my laptop.
sanggria said:
My MTL10 is doing the same thing. Now I'm stuck with my Blackberry 9300 and my laptop.
Click to expand...
Click to collapse
You couldn't solve the problem ? I tried to flash some other lollipop versions but it didn't succeed. I think the only option remaining is to wait for a rollback for TL09. What do you think ?
MarkTulagan said:
Same here.
I am on Ascend Mate 7 TL10.
I upgraded from B324 to B326 then to B511. It failed at B511. It keeps on bootloop. What are the steps and files to donwload to fix our problem?
We badly needed your help guys.
Thank you in advance.
Click to expand...
Click to collapse
Did you found any resolution of your problem ?
Piatch said:
You couldn't solve the problem ? I tried to flash some other lollipop versions but it didn't succeed. I think the only option remaining is to wait for a rollback for TL09. What do you think ?
Click to expand...
Click to collapse
Yes. I tried to re-download the Marshmallow update twice to make sure I was not flashing a corrupted file, and I tried to flash B326 again, but my phone is still stuck in bootloop.
MarkTulagan said:
Same here.
I am on Ascend Mate 7 TL10.
I upgraded from B324 to B326 then to B511. It failed at B511. It keeps on bootloop. What are the steps and files to donwload to fix our problem?
We badly needed your help guys.
Thank you in advance.
Click to expand...
Click to collapse
Are you a member of MT7 PH too?
Me too iam stock on logo
mate 7 MTL09
sanggria said:
Are you a member of MT7 PH too?
Click to expand...
Click to collapse
Not yet sir. Is there already a solution to our problem regarding the bootloop? Thanks
I'm desesperate !! I did find NOTHING. Guys please help.
Piatch said:
Hi mates, I did a rollback to B326 and then updated to B511. The update was very fast (less than 10 seconds) and the phone restarted as usual. But it rerestarted over and over and I juste don't know what to do. I didn't à factory reste but it didn't work.
If anyone could help me it would be greaat ! Thank you
PS: I'm a newbie si please use comprehensible words or just explain
Click to expand...
Click to collapse
Here's the solution to your problem if you know your way around rooting, unlocking bootloaders,
installing custom recoveries and custom ROM's:
http://forum.xda-developers.com/mate-7/general/tried-to-roll-b511-to-b326-fail-try-t3302479
If you don't understand the terms above, I am assuming your Mate7 has never been rooted/unlocked
and is running the official Huawei software/firmware/ROM. In this case, I can only suggest that you install
the official marshmallow to lollipop downgrade package for your Mate 7 phone model (TL10, L09, etc.),
after which, you can install the official Lollipop firmware for your Mate 7 phone model.
Unfortunately, the official marshmallow to lollipop downgrade package for Mate 7 TL10, L09 (non-China versions)
still does not exist. We have to wait for Huawei to release that package. Only the Chinese version of the
marshmallow to lollipop downgrade package has been released. (Applicable only if your Mate 7 is China version:
TL00, UL00, CL00)
You therefore have to wait for the downgrade package or send your phone to the service center
If not, then maybe you can try installing the official lollipop to Kitkat downgrade package for
Mate 7 TL10, L09 (non-China versions):
Lollipop to Kitkat Downgrade packages: (install in SD card main directory, under dload folder using
'force upgrade' <volume up + volume down + power button>)
TL10: http://consumer.huawei.com/my/support/downloads/detail/index.htm?id=47724&key4=MATE7
L09: http://consumer.huawei.com/it/support/downloads/detail/index.htm?id=45422&key4=MATE7
IF THE ABOVE IS SUCCESSFUL, then you can install the full official Kitkat software/firmware:
TL10: http://consumer.huawei.com/my/support/downloads/detail/index.htm?id=35105&key4=MATE7
L09: http://consumer.huawei.com/my/support/downloads/detail/index.htm?id=34805&key4=MATE7
IF NOT SUCCESSFUL, then you just have to wait for the release of the official marshmallow to lollipop
downgrade package or send your phone to a service center (assuming the service center personnel
are well versed with Huawei software).
MarkTulagan said:
Same here.
I am on Ascend Mate 7 TL10.
I upgraded from B324 to B326 then to B511. It failed at B511. It keeps on bootloop. What are the steps and files to donwload to fix our problem?
We badly needed your help guys.
Thank you in advance.
Click to expand...
Click to collapse
I also have a Mate 7 TL10. My update to marshmallow beta B511 was successful. It's the best firmware I've used for my Mate 7 TL10 even if it is beta software. I having tried the official lollipop firmwares (B329, B326, B324) and official KitKat firmwares (B119SP03, B120SP04, C00B130) but none can quite beat the marshmallow beta.
Maybe your B511 file is corrupted. Try re-downloading it using the download link provided by Carbon Tesla for TL10:
[Go to carbontesla.com/2016/01/download-ascend-mate-7-b511-marshmallow-ota-zip/]
Try reinstalling [force upgrade (volume up + volume down + power button)] the new download.
If not successful, you may need to try the downgrade package I mentioned earlier in this thread.
MarkTulagan said:
Same here.
I am on Ascend Mate 7 TL10.
I upgraded from B324 to B326 then to B511. It failed at B511. It keeps on bootloop. What are the steps and files to donwload to fix our problem?
We badly needed your help guys.
Thank you in advance.
Click to expand...
Click to collapse
Hi everyone, just want to share my experience in this problem, it is not with a positive outcome but to save your effort and cut it short, maybe someone can continue from where I stopped and then we reach a solution. Let me tell you first that my phone is Huawei AM7 MTL10 , I was on Lollipop b324 before I tried to upgrade to M B511, I download the file from Carbontelsa site, installed on internal phone Dload directory and updated successfully and the phone restarted , and boom this was the last time I saw my phone working that was 2 weeks ago( now in boot logo loop, non stop till battery drain), since then, I am moving from one Forum to another for people to help me and to tell you the truth everyone is trying, except the Huawei service center or the Huawei global support which are all not up to your knowledge or expertise, they just say we cannot help. Ok sorry for being long but, I wanted to give you the full picture, here are the facts.
First, my phone is locked, bootlader locked and never been rooted.
Second, the phone hardware was perfectly well before the upgrade.
Third, now, in Bootlogo loop as all of your devices.
Fourth, you can only access two options in this disaster problem, either the EMUI ( with the three options either, reboot, factory reset or partition format) the other choice is by connecting it to PC with USB and fastboot mode. So our choices with a locked boot-loader are really limited.
Fifth, you cannot flash any official rom which is a version less than B511 and EMUI 4, phone won't accept! Always accept reflashing the same B511 many times succefully ( and this is a proof that it is not a hardware problem)
Now this is where you start to follow from where I stopped
Forget about unlocking boot loader , you are wasting your time! !
One of two directions to follow,
One: is to download the latest Hisuit version 4.0.0.42and go to fastboot and rescue mode and connect to PC , open Hisuite , press home on the upper left corner and choose recovery down, please download the Chinese version of this Hisuite or else others not working, however everything goes well till the last step then it fails.
Two, we have to wait for the mighty Huawei people to come out with higher version of Marshmallow or a special downgrade software to solve the problem, at least they have to show some respect to their customers who are trying their beta software!
I am a doctor and I wasted a lot of time trying to save my HM7 phone because I did not accept the fact that it cannot be repaired , but now after 2 weeks I just bought the Samsung galaxy note 5 and I'm so happy with it, one last thing, I always say, When you buy something important like a phone or a car, you buy a company not only the device, you buy the time , care and dedication of this company to support you when you are in trouble. Hope this help in a way
Really did not expect many had their Mate 7 phones (TL10, L09) bricked by the B511 marshmallow beta update. I see it here in xda and also in gsmarena Mate 7 opinions. It's sad Huawei is taking so long to release the official international marshmallow to lollipop downgrade package. I guess I'm one of the few who got B511 working for an international Ascend Mate 7 (TL10) phone. I'm actually loving the marshmallow beta (B511) on my phone so much that even when the downgrade package does come up, I'm not going back to official lollipop or official Kitkat. I'll just wait for the final version of Marshmallow (when it's no longer beta).
Here's my story how I updated to Marshmallow B511 without bricking my phone: My TL10 (dual sim) phone originally had KitKat B119SP03. A week after owning the phone, there was an OTA to KitKat B120SP04 and then another OTA to KitKat C00B130. Due to the promise of a better software in Lollipop, and the fact that Huawei was taking so long releasing an OTA for my phone to Lollipop, I tried installing manually (via local update), several Lollipop versions (C900B324, C900B326), downgrading to Kitkat AFTER EVERY Lollipop install using the official 'Lollipop to Kitkat' downgrade package (C900B300).
I did not want to risk a 'dirty' install by flashing one Lollipop version over another Lollipop version. Even though it is possible, it can have unpredictable results since you are not starting with a 'clean slate'. When I heard about marshmallow beta, I was on Lollipop C900B329 because it was also around that time when there was an official OTA from KitKat to Lollipop for my phone. From Lollipop C900B329, I resisted the temptation of installing marshmallow beta B511 directly onto a base firmware of Lollipop C900B329 because I read beforehand B511 marshmallow beta only works with Lollipop C900B326. I also resisted the temptation of a 'dirty install' from one Lollipop version (C900B329) to another Lollipop version (C900B326). I had to downgrade back to KitKat for a clean install, disabled the OTA to C900B329, then manually updated to C900B326, then to B511 marshmallow beta. In between each update (KitKat to Lollipop to Marshmallow), I updated all apps especially google services.
I hope this will help others have a successful marshmallow installation and avoid any more bricked Mate 7 phones because the marshmallow update really is much better than official Lollipop or official Kitkat even if it is still in beta. There are many more additional features and options never before available in Lollipop and Kitkat and it's a smoother and a much more refined software than either of the two.
I'd like to add that my phone is not rooted in any way with no custom recoveries/ROM's installed whatsoever and with the bootloader still locked (factory default). Those with previously rooted phones and/or with custom recoveries and/or unlocked bootloaders may have unpredictable results (including ending up in a bootloop or being bricked).
MarkTulagan said:
Same here.
I am on Ascend Mate 7 TL10.
I upgraded from B324 to B326 then to B511. It failed at B511. It keeps on bootloop. What are the steps and files to donwload to fix our problem?
We badly needed your help guys.
Thank you in advance.
Click to expand...
Click to collapse
don brian said:
Really did not expect many had their Mate 7 phones (TL10, L09) bricked by the B511 marshmallow beta update. I see it here in xda and also in gsmarena Mate 7 opinions. It's sad Huawei is taking so long to release the official international marshmallow to lollipop downgrade package. I guess I'm one of the few who got B511 working for an international Ascend Mate 7 (TL10) phone. I'm actually loving the marshmallow beta (B511) on my phone so much that even when the downgrade package does come up, I'm not going back to official lollipop or official Kitkat. I'll just wait for the final version of Marshmallow (when it's no longer beta).
Here's my story how I updated to Marshmallow B511 without bricking my phone: My TL10 (dual sim) phone originally had KitKat B119SP03. A week after owning the phone, there was an OTA to KitKat B120SP04 and then another OTA to KitKat C00B130. Due to the promise of a better software in Lollipop, and the fact that Huawei was taking so long releasing an OTA for my phone to Lollipop, I tried installing manually (via local update), several Lollipop versions (C900B324, C900B326), downgrading to Kitkat AFTER EVERY Lollipop install using the official 'Lollipop to Kitkat' downgrade package (C900B300).
I did not want to risk a 'dirty' install by flashing one Lollipop version over another Lollipop version. Even though it is possible, it can have unpredictable results since you are not starting with a 'clean slate'. When I heard about marshmallow beta, I was on Lollipop C900B329 because it was also around that time when there was an official OTA from KitKat to Lollipop for my phone. From Lollipop C900B329, I resisted the temptation of installing marshmallow beta B511 directly onto a base firmware of Lollipop C900B329 because I read beforehand B511 marshmallow beta only works with Lollipop C900B326. I also resisted the temptation of a 'dirty install' from one Lollipop version (C900B329) to another Lollipop version (C900B326). I had to downgrade back to KitKat for a clean install, disabled the OTA to C900B329, then manually updated to C900B326, then to B511 marshmallow beta. In between each update (KitKat to Lollipop to Marshmallow), I updated all apps especially google services.
I hope this will help others have a successful marshmallow installation and avoid any more bricked Mate 7 phones because the marshmallow update really is much better than official Lollipop or official Kitkat even if it is still in beta. There are many more additional features and options never before available in Lollipop and Kitkat and it's a smoother and a much more refined software than either of the two.
I'd like to add that my phone is not rooted in any way with no custom recoveries/ROM's installed whatsoever and with the bootloader still locked (factory default). Those with previously rooted phones and/or with custom recoveries and/or unlocked boot loader ders may have unpredictable results (including ending up in a bootloop or being bricked).
Click to expand...
Click to collapse
Thanks for sharing your experience, you have been more careful than me I admitt, my phone also is original factory default never rooted but I guess now , it makes no difference, it is dead in the drawer waiting for Huawei to release a downgrade or the official Marshmallow update.
Till then I am enjoying my new Samsung G note 5.
Those with bricked mate 7 phones:
Can you try and see if this suggestion works?
=========== (quoted from http://www.carbontesla.com/2016/01/download-ascend-mate-7-b511-marshmallow-ota-zip/) by wissam marrash
wissam marrash • a day ago
Guys I have mt7-l09 and its working with marshmallow, yes it drains more battery and some lagging in some areas but this should happen because its a beta and incremental release. For people who got spoil their phone while installing, you should read the requirements very well before downloading this rom. Its clearly mentioned for B326 and for un-rooted phones. so before you install you should install the B326 (you can download using this link: http://m.huawei.com/pkmobile/c... make sure to choose mt7-l09 or mt7-l10 and after installing the B326 install marshmallow beta.
For people who wants to downgrade, yes you can but you have to choose a full release like the B326-B327-B328.
N.B. ONLY Marshmallow BETA rom, Don't unzip the after downloading, its not like the other updates. You should copy the zipped file as is to inside "dload" folder.
Just a tip, some releases are not supporting 4G lte especially when it marked Europe.
For people who keep rebooting, try to connect you phone to pc or take out the memory card and use card reader and access your files and then delete the files from the "dload" folder and then download using your pc any full release rom (b326 or b327 or b328) and extract it and then copy the "UPDATE" file to the dload folder and then turn off the phone and then boot your phone while holding Vol up + Vol down + Power buttons at same time to automatically trigger the update installation and should go smooth.
Hope my comments will help
==============
Here are the links to full ROMs:
TL10: B326 full ROM:
http://consumer.huawei.com/pk/support/downloads/detail/index.htm?id=62450&key4=MATE7
L09: B326 full ROM:
http://consumer.huawei.com/pk/support/downloads/detail/index.htm?id=62371&key4=MATE7
don brian said:
Those with bricked mate 7 phones:
Can you try and see if this suggestion works?
=========== (quoted from http://www.carbontesla.com/2016/01/download-ascend-mate-7-b511-marshmallow-ota-zip/) by wissam marrash
wissam marrash • a day ago
Guys I have mt7-l09 and its working with marshmallow, yes it drains more battery and some lagging in some areas but this should happen because its a beta and incremental release. For people who got spoil their phone while installing, you should read the requirements very well before downloading this rom. Its clearly mentioned for B326 and for un-rooted phones. so before you install you should install the B326 (you can download using this link: http://m.huawei.com/pkmobile/c... make sure to choose mt7-l09 or mt7-l10 and after installing the B326 install marshmallow beta.
For people who wants to downgrade, yes you can but you have to choose a full release like the B326-B327-B328.
N.B. ONLY Marshmallow BETA rom, Don't unzip the after downloading, its not like the other updates. You should copy the zipped file as is to inside "dload" folder.
Just a tip, some releases are not supporting 4G lte especially when it marked Europe.
For people who keep rebooting, try to connect you phone to pc or take out the memory card and use card reader and access your files and then delete the files from the "dload" folder and then download using your pc any full release rom (b326 or b327 or b328) and extract it and then copy the "UPDATE" file to the dload folder and then turn off the phone and then boot your phone while holding Vol up + Vol down + Power buttons at same time to automatically trigger the update installation and should go smooth.
Hope my comments will help
==============
Here are the links to full ROMs:
TL10: B326 full ROM:
http://consumer.huawei.com/pk/support/downloads/detail/index.htm?id=62450&key4=MATE7
L09: B326 full ROM:
http://consumer.huawei.com/pk/support/downloads/detail/index.htm?id=62371&key4=MATE7
Click to expand...
Click to collapse
So in theory this is saying that if I'm on B511 and want to downgrade to Lollipop, I just need to flash a full B326?!
Sent using Tapatalk
kta said:
So in theory this is saying that if I'm on B511 and want to downgrade to Lollipop, I just need to flash a full B326?!
Sent using Tapatalk
Click to expand...
Click to collapse
If you have a bricked phone any suggestion to restore it to working condition is worth trying.
I really don't know if the original author (wissam marrash at Carbon tesla website) tried this himself,
but it seems from his original post here (comments section):
http://www.carbontesla.com/2016/01/download-ascend-mate-7-b511-marshmallow-ota-zip/
it is INTENDED ONLY for those who are on bootloop while upgrading to b511.
Here is an excerpt of the original author's (wissam marrash) quote:
"For people who keep rebooting, try to connect you phone to pc or take out the memory card and use card reader and access your files and then delete the files from the "dload" folder and then download using your pc any full release rom (b326 or b327 or b328) and extract it and then copy the "UPDATE" file to the dload folder and then turn off the phone and then boot your phone while holding Vol up + Vol down + Power buttons at same time to automatically trigger the update installation and should go smooth.
Hope my comments will help"
Maybe you can ask the author (wissam marrash) at Carbon tesla website if you have doubts. As for me, my Mate 7 is not one
of those bricked by B511. I had a successful upgrade and have no plans whatsoever to rollback to Lollipop and KitKat which to
me are not quite as good and loaded with features which make me love B511 marshmallow beta.

plz Help Mate 7 dead

after i upgraded Mate7 it keeps restarting.
i tried many tools but none of them succeed
Mi flash tool - Miss match Image and device
Sp flash tool - null
HI Suit 4. - don't support your phone
when i used Huawei-Update-MultiLoader it says error opening serial port
the last rom i upgraded to is on the internal storage of the mobile
my fast boot is locked
can any one help plz
I'm in the same case bro i feel you... But my big mistake was to unzip the update.app from the marshmallow update.zip , then i placed it to dload, and now my phone is rebooting... my fastboot is locked too
same mistake here... my mate7 keep restarting. and i cant fix also in fastboot mode,, always failed.. any help?
I got the same problem - unzipped the update.zip and placed only the update.app in dload *facepalm*
TheGeosh said:
I got the same problem - unzipped the update.zip and placed only the update.app in dload *facepalm*
Click to expand...
Click to collapse
i had that problem when tray to update it to MM tray it all the way no LUUUUUUUUCK
last i went to the Huawei Services the joke is they also can noooooooooooot do anything ??
last they decide it to change the main board of the phone then .. phone start with KK after that no problem
but i will never ever buy this brand again !!!!!!
wkharposh66 said:
i had that problem when tray to update it to MM tray it all the way no LUUUUUUUUCK
last i went to the Huawei Services the joke is they also can noooooooooooot do anything ??
last they decide it to change the main board of the phone then .. phone start with KK after that no problem
but i will never ever buy this brand again !!!!!!
Click to expand...
Click to collapse
How much money did you pay for that?
Phone ? under warranty so I didn't pay anything
Also I didn't tell them I was upgrading to MM
Just I said the phone its keeping restarting…
Not to offend anyone, but the fault is not from Huawei. You guys keep trying to install updates that may not be meant for your phone. Can only blame yourself. If it's not at OTA update, just don't risk it!
Mine runs great on B130 kitkat with unlock and root.
RobboW said:
Not to offend anyone, but the fault is not from Huawei. You guys keep trying to install updates that may not be meant for your phone. Can only blame yourself. If it's not at OTA update, just don't risk it!
Mine runs great on B130 kitkat with unlock and root.
Click to expand...
Click to collapse
I totally agree. But if there is any as*hole like me that wants to try a beta build, there should be a rollback alternative, right? Yeah, it's not very productive to blame the brand, but the brand should cover different scenarios in case people go full re__rd and install unverified software on their phones.

Honor 8 bricked. DLOAD not working

Hi everyone,
My father had a problem with his Honor 8. When the new update was released it bricked the phone. Using the DLOAD, we were able to fix this problem, however he was still experiencing regular unwanted reboots. He decided to try changing the firmware again using the rollback file (from android 7.0 to 6.0) on a phone that was already on Android 6.0... Now the phone reboots on his own to the blue honor log screen and doesn't get out of it. We are not able to shut it off, nor go to DLOAD or anything. The only thing I was able to achieve was going to the fastboot. Anything else won't work.
The phone is an Honor 8 bought on Aliexpress. It's a AL10 version but the buyer had the FRD-L19 firmware installed on it. With the DLOAD, the last firmware the phone was on, was an EMUI 4.1 Android 6.0 L19 firmware.
Anyone has any solution in order to install newly a firmware and unbrick the phone please ?
Ramiirou said:
Hi everyone,
My father had a problem with his Honor 8. When the new update was released it bricked the phone. Using the DLOAD, we were able to fix this problem, however he was still experiencing regular unwanted reboots. He decided to try changing the firmware again using the rollback file (from android 7.0 to 6.0) on a phone that was already on Android 6.0... Now the phone reboots on his own to the blue honor log screen and doesn't get out of it. We are not able to shut it off, nor go to DLOAD or anything. The only thing I was able to achieve was going to the fastboot. Anything else won't work.
The phone is an Honor 8 bought on Aliexpress. It's a AL10 version but the buyer had the FRD-L19 firmware installed on it. With the DLOAD, the last firmware the phone was on, was an EMUI 4.1 Android 6.0 L19 firmware.
Anyone has any solution in order to install newly a firmware and unbrick the phone please ?
Click to expand...
Click to collapse
I had the,same experience. There is only one solution : assistance centre
grilla99 said:
I had the,same experience. There is only one solution : assistance centre
Click to expand...
Click to collapse
Hi Grilla99,
Thanks for your feedback. Was it still under warranty ? Did you pay anything ?
Thanks
Ramiirou said:
Hi everyone,
My father had a problem with his Honor 8. When the new update was released it bricked the phone. Using the DLOAD, we were able to fix this problem, however he was still experiencing regular unwanted reboots. He decided to try changing the firmware again using the rollback file (from android 7.0 to 6.0) on a phone that was already on Android 6.0... Now the phone reboots on his own to the blue honor log screen and doesn't get out of it. We are not able to shut it off, nor go to DLOAD or anything. The only thing I was able to achieve was going to the fastboot. Anything else won't work.
The phone is an Honor 8 bought on Aliexpress. It's a AL10 version but the buyer had the FRD-L19 firmware installed on it. With the DLOAD, the last firmware the phone was on, was an EMUI 4.1 Android 6.0 L19 firmware.
Anyone has any solution in order to install newly a firmware and unbrick the phone please ?
Click to expand...
Click to collapse
Hey i think there is a problem with new update , mine too experience same in my case my device is FRD-L02 . After several times i left the phone to Honor CARE. they said it takes upto 10-15 days also said they will replace the motherboard.
So just give it to care before with lock bootloader , dont unlock the bootloader in this case otherwise it will costs a lot. have a good day.
Ramiirou said:
Hi Grilla99,
Thanks for your feedback. Was it still under warranty ? Did you pay anything ?
Thanks
Click to expand...
Click to collapse
Nothing, just waiting for it to repair
The instant solution. Dc-pheonix , use it , buy 15 credits worth 15 euros ,flash with firmware. Then rebrand your Honor 8 using the guide here on XDA. Njoy.
amansaini said:
The instant solution. Dc-pheonix , use it , buy 15 credits worth 15 euros ,flash with firmware. Then rebrand your Honor 8 using the guide here on XDA. Njoy.
Click to expand...
Click to collapse
This is fast and super but it costs , there he can get free service by honor :silly:
dileepxdn said:
This is fast and super but it costs , there he can get free service by honor :silly:
Click to expand...
Click to collapse
True. My solution is only if out of warranty or warranty not provided!
Hi guys !
Thanks for all you answers. The phone is still under warranty so I contacted Alianz since I had a 1 year repair warranty possibilty and I sent the phone to them. I'm now waiting for them to tell me what's going to happen with the phone.
I'll keep you updated with what's going to happen and when we'll get the phone back
Thanks again !
Hi everyone,
I got the phone back from warranty and they solved the problem. I can't really tell what they did because the paper that came with it wasn't very detailed. But the phone is working perfectly anyway.
Thanks to everyone who tried to help solving this matter

I need to rollback (Honor 8), HELP!

I have a seemingly stupid but still annoying problem. As many of you know Android 8 + EMUI 8 came out this summer and I have updated my Honor8. Everything works well, even better (especially with regard to the battery) apart from a problem, quite annoying. I have seen that everyone around complains about the same problem, so it is clear that both a build bug and not a local problem.
Basically ... the bluetooth link with the multimedia system of my car doesn't work as it should, while it worked well with the 7.0.
Tracknames, music infos disappears, sometimes it connects regularly, starting the music, sometimes nothing happens, sometimes the music passes from the car speakers to smartphone (!!)... in short, manage the music in the car It has become a big problem!
I tried all possible options; reset pairing, reset bluetooth, clear cache, activate the developer options to control some low-level aspects of bluetooth, and finally installed Bluetooth Auto Connect which also has several advanced options. Nothing works. In the meantime an update of 8.0 has been released (mine is the buiold 521). The update came out in September ... maybe (MAYBE) this update fixes all bluetooth issues (but i don't have any detailed info about). Until today I have not received any updates and normally I check new version regularly every day. At this point I decided to return to Nougat!
And here the adventure begins!
I CANNOT IN ANY WAY do the downgrade.
What I tried:
- through HiSuite. The "back to previous version" option appears random (rarely); normally the program tells me "the system is up to date". Once appeared I tried to run the procedure, but after the decompression it gives me an error "error updating".
- by standard Rollback procedure. Using a microSD and putting the full version of Nougate in the dload folder. The installation starts but stops almost immediately with the same "update cannot be applied" error.
At this point I am desperate. I cannot update Oreo, I can't go back to Nougat and meanwhile the bluetooth still doesn't work with my car. Remember that before Oreo, everything worked very well!
What can I do? Can you help me?
Thank you
hi / i can help u / pls say me this:
your region(Ru/Eu/Cn.......)
your model( FRD-L09/L19/L04........)
Your Build number
and which build you upgrade to emui 8
m2relax said:
hi / i can help u / pls say me this:
your region(Ru/Eu/Cn.......)
your model( FRD-L09/L19/L04........)
Your Build number
and which build you upgrade to emui 8
Click to expand...
Click to collapse
Region: EU
Model: FRD-L09
Build: 8.0.0.521 (C432)
Previous Build: don't remember. It was Nougat, and I've upgraded around the first week of September. From that day I haven't received/applied any patch, because nothing appears until now.
This morning I've tried again with HiSuite. As usual it says I'm running the latest version and it doesn't offer any downgrade option .
Thelothian said:
Region: EU
Model: FRD-L09
Build: 8.0.0.521 (C432)
Previous Build: don't remember. It was Nougat, and I've upgraded around the first week of September. From that day I haven't received/applied any patch, because nothing appears until now.
This morning I've tried again with HiSuite. As usual it says I'm running the latest version and it doesn't offer any downgrade option .
Click to expand...
Click to collapse
dont worry/ do u change region of your phone past?
m2relax said:
dont worry/ do u change region of your phone past?
Click to expand...
Click to collapse
Never. And never jailbroken or rooted...
Thelothian said:
Never. And never jailbroken or rooted...
Click to expand...
Click to collapse
ok / pls do this work step by step :
1-Get Unlock Code for your Phone
2-Unlock your phone with Unlock Code
3-install TWRP recovery
4-after install TWRP notice me to send a file for u ( u must flash it from recovery TWRP )
5-after flashing u most install recovery stock
6-End and your problem is done! :fingers-crossed:
m2relax said:
ok / pls do this work step by step :
1-Get Unlock Code for your Phone
2-Unlock your phone with Unlock Code
3-install TWRP recovery
4-after install TWRP notice me to send a file for u ( u must flash it from recovery TWRP )
5-after flashing u most install recovery stock
6-End and your problem is done! :fingers-crossed:
Click to expand...
Click to collapse
I Heard TWRP doesn't work well on Oreo...
CurlyApple said:
I Heard TWRP doesn't work well on Oreo...
Click to expand...
Click to collapse
no if you use multi tools 8 for install twrp its work perfectly on oero
m2relax said:
no if you use multi tools 8 for install twrp its work perfectly on oero
Click to expand...
Click to collapse
The more you know...
Finally I've decide to try updating to 8.0.0.562. After a month of tries, fails (damn Huawei and his stupid update system), errors and a lot of other stupid things, I was finally able to update my Honor hoping the latest version will fix all the problems. It was a enormous waste of time (searching around internet)... but in the end I found a method described here: https://forum.xda-developers.com/huawei-p20-pro/help/p20-pro-bricked-t3868085#4And if you go ahead you should find the correct firmware link (on a Russian site). Although, IMHO, failing with the classic method was due to the impossibility or some bugs in the update system, to unpack the update files on sdcard. So the solution seems to be to leave both the zip and the unpacked folder.The problems with bluetooth remain, but I hope that now there is not to be crazy applying next updates. ATTENTION: the method above is NOT valid for rollback! If you try, you'll brick your Honor.
And finally I've taken an important decision... for me this is the last Huawei/honor device. Next time I'll go to another brand, with a serious update system.
Hello,
I have the same problem whit my honor, bluetooth lost signal random times, and my battery is faster get low, on android 7 i dont feel thees problems. Anyone have an idea how can i downgrade to nougat or marshmallow? My phone infos:
-FRD-L09 8.0.0.521(C432), I bought it in Hungary (i think its an EU modell), the phone have an unlocked bootloader, and flashed whit TWRP recovery
Who know the solution, pls reply here or, write me an email. Big thanks
scseke said:
Hello,
I have the same problem whit my honor, bluetooth lost signal random times, and my battery is faster get low, on android 7 i dont feel thees problems. Anyone have an idea how can i downgrade to nougat or marshmallow? My phone infos:
-FRD-L09 8.0.0.521(C432), I bought it in Hungary (i think its an EU modell), the phone have an unlocked bootloader, and flashed whit TWRP recovery
Who know the solution, pls reply here or, write me an email. Big thanks
Click to expand...
Click to collapse
flash this file with twrp and install stock recovery and do reset factor / finally use hisuite to rollback

Honor 6X software install failed at 47% before flashing hisilicon Bord software ???

Hi, guys
First my phone have a no fastboot , no recovery , no is, But this problem me solved me.
But after installing software on my phone they was failed at 47?
Me using update method via SD card update
But software install failed.?
So how to handle this problem so anyone please help me
(See my device about info) in the picture
:laugh:
In this link trick https://forum.xda-developers.com/honor-6x/how-to/guide-unbrick-honor6x-boot-fastboot-t3904381 used by me in first time after this post update on xda thanks to @player615 they helped me and after making this post
So anyone understand why I am showing this post
Because I don't know about this kernel also see phone about photo then anyone understand all about of my phone also (kernel)
So how handel this problem guys
How to update my Honor 6X
Please help me guys I am so tired
My phone old detail BLN-L22 C675 INDIA ALSO UPDATE ON EMUI 8 INDIA BUT THIS TIME NO UPDATE
I think memory card issue try another
Yamradipak said:
Hi, guys
First my phone have a no fastboot , no recovery , no is, But this problem me solved me.
But after installing software on my phone they was failed at 47?
Me using update method via SD card update
But software install failed.?
So how to handle this problem so anyone please help me
(See my device about info) in the picture
:laugh:
In this link trick https://forum.xda-developers.com/honor-6x/how-to/guide-unbrick-honor6x-boot-fastboot-t3904381 used by me in first time after this post update on xda thanks to @player615 they helped me and after making this post
So anyone understand why I am showing this post
Because I don't know about this kernel also see phone about photo then anyone understand all about of my phone also (kernel)
So how handel this problem guys
How to update my Honor 6X
Please help me guys I am so tired
My phone old detail BLN-L22 C675 INDIA ALSO UPDATE ON EMUI 8 INDIA BUT THIS TIME NO UPDATE
Click to expand...
Click to collapse
Same here no memory card detected in software update option...:crying:
mohsin.kadiwala said:
Same here no memory card detected in software update option...:crying:
Click to expand...
Click to collapse
I am flashed successfully just by wipe data and installation sucessfull,.:good:

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