BSOD - Nexus 5 Q&A, Help & Troubleshooting

Yea, the most dreaded acronym. Black screen of death. I was in a phone call, got off and the phone just shut off and now it wont come back on or take a charge, screen just black. Cant enter bootloader or recovery. When I connect it to my laptop it makes the connection sound on my laptop as if it has detected it but still black screen and doesn't show up in my list of connected devices. I'm fully stock btw just unlocked bootloader.

Hmm, sounds like it might be gone for good. Have you tried a battery pull, or leaving it on charge for a few hours?

Could be a faulty battery too. Try opening the phone, disconnecting the battery, wait a few seconds, reconnect battery, connect phone to a power source and see if anything happens.

Related

[Q] RIP to my Sidekick

So today, as i was on my way to work I accidentally held down the lockscreen button and the power menu popped up (I was on Glorious Overdoes V2) in the middle of a text and i pressed reboot accidentally... My phone never rebooted... It was stuck on the black Sidekick 4G/T-Mobile screen and then it would go black, then once again that screen would pop up... I removed the battery and put it back in, and without me pressing any buttons the same screen came back up... I let it sit for a while and after 20minutes nothing changed except the phone got really hot. Luckily I had my OLD Nokia in my car and popped my SIM card in it so that i could continue having a phone. I let The Sidekick sit for 4hours and it was extremely hot and then eventually it just turned off completely (Im assuming the battery drained, it was at 90% 4 hours before.) I got home, plugged it in and it wouldn't even turn on the charging screen. Somebody told me that my Motherboard is fried but I don't know. I called T-mobile and they're going to send me a new phone since it's still in the 1-year warranty period.
Anyone know if they're going to be able to inspect my old device and find out if i rooted/flashed it? because i can't get into it or anything to ODIN
I feel like they will try putting a new battery in it, and if it still wont turn on you should be fine.
It got hot because the CPU was churning over something and couldn't enter a low power state. I bet you could coax the phone into download mode and reflash it.
what do you mean coax the phone into download mode? by using the button combo to get it into download mode when turning on? I've tried that and it doesn't work. I tried rebooting into recovery and that wont work either. Also, it wont charge the battery anymore...
I've always had a hard time getting into download mode, and my phone works fine. I just spent 5 minutes trying different combinations until I got it.
I've heard people say trackpad-power button, volume down-home-power button, volume up/down-put battery in-plug in USB, etc etc etc. But the only method that works for me is to put in the battery, plug in the USB, wait for the charging screen, then hold volume down-trackpad-power, releasing power as soon as the screen goes black
You say your phone is turning on as soon as the battery is inserted? What if you have it plugged into USB first?
I had the exact same problem, I sent it into samsung and they just replaced a part(never told me which one) and it was fixed. I did noticed that when the sccreen was poped open to show the keyboard, it would stop. But it's probably a loose cable like I've read before.
Sent from my SGH-T839 using Tapatalk
Worst case scenario if you can't figure it out here on XDA, you could always sell it on eBay for parts as defective.

HTC One X Suddenly won't power on!

Hi guys!
I bought my new HTC One X on contract with three UK about 10 days ago. Been working great and I've flashed several different roms on it, the latest being the AOKP jelly bean.
I was in the middle of setting up my Go Launcher last night, when the phone suddenly died. I thought it must have just crashed following some rom/kernel issue, so I tried to turn it back on, no luck. Also tried holding the power button down but to no avail.
I supposed that it might have run out of battery, as it was fairly low at the time, so I left it charging on USB (with the indicator light flashing) all through the night (around 9 hours) and this morning it still won't turn on.
The screen won't come up at all, and the phone doesn't vibrate or make any noise but if I connect it to my computer it will sometimes be detected and I can see the device in ADB.
"adb devices" first shows the device as offline, then if I run "adb kill-server" and try again then it shows the device as "HT23YW105462 recovery".
I've then tried running commands such as "adb reboot", "adb reboot-bootloader", "adb reboot -p" but no luck. The phone seems to recognize the command as it disconnects, but it doesn't turn back on.
Any theories guys? I hope my new toy hasn't been bricked somehow! If this happened to my Desire HD I'd just take the battery out to make sure it was fully off and try again... is this a good idea here?
Thanks in advance for any help you can give! Many cookies will be given as reward. (sorry for the long post )
Not sure but I had a fairly similar problem which i barely got out of, hope it helps,
I was restarting my phone for some reason(while battery was low) and when it was turning back on, the screen was black at the time, i connected the usb cable for power and the phone never started. it stayed at the black screen, but in complete darkness you could tell the display was on, but in normal it would seem the phone is not even turing on.
I thought i bricked it for some reason, but what i did was charge up the phone a bit, combination of connecting to the computer and ac wall charger. The phone only restarted when connected to the wall charger so then in order to get into bootloader, i held the volume down and power, and plug the charger at the same time and after multiple attempts it finally managed to get into restart into the bootloader, than you just reboot into recovery and you should know the rest, factory reset or flash a clean new rom.
chrisoverson said:
Hi guys!
I bought my new HTC One X on contract with three UK about 10 days ago. Been working great and I've flashed several different roms on it, the latest being the AOKP jelly bean.
I was in the middle of setting up my Go Launcher last night, when the phone suddenly died. I thought it must have just crashed following some rom/kernel issue, so I tried to turn it back on, no luck. Also tried holding the power button down but to no avail.
I supposed that it might have run out of battery, as it was fairly low at the time, so I left it charging on USB (with the indicator light flashing) all through the night (around 9 hours) and this morning it still won't turn on.
The screen won't come up at all, and the phone doesn't vibrate or make any noise but if I connect it to my computer it will sometimes be detected and I can see the device in ADB.
"adb devices" first shows the device as offline, then if I run "adb kill-server" and try again then it shows the device as "HT23YW105462 recovery".
I've then tried running commands such as "adb reboot", "adb reboot-bootloader", "adb reboot -p" but no luck. The phone seems to recognize the command as it disconnects, but it doesn't turn back on.
Any theories guys? I hope my new toy hasn't been bricked somehow! If this happened to my Desire HD I'd just take the battery out to make sure it was fully off and try again... is this a good idea here?
Thanks in advance for any help you can give! Many cookies will be given as reward. (sorry for the long post )
Click to expand...
Click to collapse
What happened to me is that I forgot to put my one x on charge overnight and when I woke up in the morning it wouldn't turn on and it "wouldn't charge". What had actually happened here is that I fell victim to the charging issue as many will. But I shall cut to the chase, how to fix the problem. This seems to happen with a lot of android phones, but more so, a lot of HTC phones. The phone seems to charge excruciatingly slow until you actually get the phone on, so first things first, lets turn the phone on.
1. Plug you HTC status into your PC/Laptop via the USB charging cable that is turned on and leave the phone there until you see the orange blinking light.
2. Find you wall charger and QUICKLY unplug the USB cable from the PC/Laptop and plug it into your status. (the reason for the quickly is because the phone won't charge through the wall charger unless you get that orange light blinking) I made you change to the wall charger as it charges quicker.
3.Wait until the orange light stops flashing (or maybe it wont so wait about 15 mins) then hold the power button until the phone turns on. If it doesn't turn on after 15 mins continue to let it charge (one person had to leave it charge for an hour)
4. You're done! your one x is saved!
OK so the reason that we let it charge for a bit is because the one x seems to have an issue getting charged every once in a while, this trick gets the one x's battery to 2% and once you've turned the phone on, it can charge completely.
I hoped this helped,
Mantenner

HTC One S turned off and will not turn on

This is a HTC One S unlocked and rooted with CM 10. Last night I was using the phone and out of nowhere powered off. I plugged it into wall charger and when I went this morning to turn it on I got nothing. The orange light indicating charging does not turn on. I have tried holding every variation of the power button with other buttons getting nothing. When I connect to PC the device is not detected. As of recently every time I connect the phone to the usb or to the wall outlet, the camera's flash stays on. As soon as I disconnect the phone the flash goes off. If I hold the power button while connected via usb or wall charger the flash will turn off after 10 seconds but once I let go it comes right back on and this does nothing to turn the phone on, the whole time its black. any tips?
alexd1 said:
This is a HTC One S unlocked and rooted with CM 10. Last night I was using the phone and out of nowhere powered off. I plugged it into wall charger and when I went this morning to turn it on I got nothing. The orange light indicating charging does not turn on. I have tried holding every variation of the power button with other buttons getting nothing. When I connect to PC the device is not detected. As of recently every time I connect the phone to the usb or to the wall outlet, the camera's flash stays on. As soon as I disconnect the phone the flash goes off. If I hold the power button while connected via usb or wall charger the flash will turn off after 10 seconds but once I let go it comes right back on and this does nothing to turn the phone on, the whole time its black. any tips?
Click to expand...
Click to collapse
update any time I plug the phone into the computer or wall charger the camera light comes on and stays on while plugged in. The charge light does not come on and the pc does not recognize a device is connected. The only thing I can think of to try is to take apart phone and take out the battery, but I do not have the proper tools maybe walmart eye glass repair kit may work with with a razor.
enrcipt largest
alexd1 said:
update any time I plug the phone into the computer or wall charger the camera light comes on and stays on while plugged in. The charge light does not come on and the pc does not recognize a device is connected. The only thing I can think of to try is to take apart phone and take out the battery, but I do not have the proper tools maybe walmart eye glass repair kit may work with with a razor.
Click to expand...
Click to collapse
Edit: took apart phone and disconnected battery and still nothing. just the camera flash on when plugged in via wall or usb! Any help guys!
Edit #2: took the phone apart completely there was nothing out of the ordinary and not damage of any kind. Put the phone back together and nothing. It's as if the phone has lost all of its software because it doesn't respond to the power button or any button as if the phone doesn't have a command for the button pushes. The only thing that has life is the camera flash that comes on when phone is plugged into a power source that's it.
Cant you bring it back to the store and send it in for repare?
Sent from my One S using xda app-developers app
CuzCrostyPwns said:
Cant you bring it back to the store and send it in for repare?
Sent from my One S using xda app-developers app
Click to expand...
Click to collapse
I am sure the price of repair would not be worth the phone and there's no warranty
Never heard of this problem. You might want to try holding the power button down?
Update: out of nowhere I have the orange blinking light and the computer recognizes the device as a USB Composite Device. the phone does not power on nor will it go to the bootloader, Is there anyway to turn on the phone with the computer?
well fastboot does not recognize the phone and I tried updating the drivers and that didn't help. phone blinks orange and connects as a USB composite device but cannot power the phone on or access anything on it.
Hm, difficult.
You could try these commands in order:
adb devices
adb reboot bootloader
fastboot devices
fastboot reboot-bootloader
If it doesn't answer keep it loading for 24 hours or at least over night and then retry. Else it is bricked.
rootrider said:
Hm, difficult.
You could try these commands in order:
adb devices
adb reboot bootloader
fastboot devices
fastboot reboot-bootloader
If it doesn't answer keep it loading for 24 hours or at least over night and then retry. Else it is bricked.
Click to expand...
Click to collapse
seems to be bricked, it does not come up under devices and fastboot sits at the waiting prompt. well this sucks how random to brick while normal usage

Is my Nexus5 dead or only its battery?

Howdy!
My phone doesn't work anymore, and I try to assess what's going on. I searched before posting, and I decided to post here because I found mixed answers.
Context:
I bought my phone in January 2014. I took extra care of it, it has never fallen on the ground from high, no scratch, nothing. Regarding the battery, I tried as much as possible to charge when it was close to 0%, I wasn't a heavy user of my phone, and I was turning off a lot of things so that the battery would not deplete quickly (Wifi, localisation, Bluetooth, auto-typing, et cetera...).
However, recently (the last month), I was feeling the battery was weak, depleting more quickly than before. I also felt the phone was warmer than usual. Sometimes the phone would turn off suddenly when I was short on battery (under 15%) and using a "heavy" feature (photography with flash, video game).
A week ago, the phone suddenly turned off, never to turn on again. The phone died. I was just typing a message, the phone was charging and the battery was around 60%. I was surprised.
As of today, the phone doesn't turn on. Plugged on a wall outlet or on the USB port of my computer is the same.
I tried many combination of buttons to fastboot, reboot, reset, or whatever, nothing sparked any life in my phone. (I tried holding power key for 30s+, 15s+ ; I tried holding power key + volume up for 15s+ ; power key + volume down ; power key both volume ; in fact whatever combination I could read here on XDA forums, on Reddit, on Google Forums...).
My first insight was: it's just the battery. I can buy one off the internet, and voilà!
However, when I plug the Nexus 5 on my computer via USB, the computer reacts with the sounds when you connect something. Is it just the battery then?
At first, it was saying: "QHS_USB BULK", and the computer was trying to install whatever to make that peripheral work.
When it was done, it read "Qualcomm HS-USB QDLoader 9008 (COM4) has been correctly installed.
Hum, okay.
Still, nothing shows in the peripheral.
I continue to hear the plug in plug out sound when I... plug in and out my phone in the computer, but that's the only thing.
With all that, I can't really tell if all the phone is dead, something grilled inside or I don't know what; or if it's just the battery that is dead and the phone is unreachable and unrecognizable when "there is no battery" in it.
I'm not sure if I shall invest money into buying a new battery.
Do you guys can light my lantern on that matter?
I would greatly appreciate it.
Thanks,
Cheerio!
If I may just address a little bump on this very subject of particular interest to myself :3
Cheerio!
Any insights on this? mine´s doing the same. Doesn´t turn on or go into bootloader, when i connect to charge it red light blinks for like 10 sec and then goes off. Nothing happens after hours of charge.
Did you try replacing the battery as you mention on the post?
Sorry, but have to say this with caps: BLINKING RED NOTIFICATION LED MEANS ITS DEAD BATTERY. Can't be 100% sure, but usually it means that the phone doesn't have enough power to boot up. Mine did this when it drained to the absolute 0%
edit: There can be other problems with power going to phone, but if you are lucky its just the battery.
So i changed the battery. When i plugged it to charge no red lights came on, just the typical white battery with the light bolt appeared for a few seconds, after that it went on with screen off (or at least i thought it did). After 3 h of uninterrupted power charge i went to turn it on. Nothing happened. Can´t turn it on or go into bootloader.
Nothing happens on my pc when i plug it. No sound and nothing on Device manager (no drivers for nexus 5 installed, don´t know if that matters for windows to recognize it as any device even if its not as android device).
Edit: yeah, i got enlightened and literally unplugged the battery and plugged it back in and it worked like charm. I get stuck on the intro animation but i can get into bootloader and recovery just fine. Just gonna install those drivers and flash something. right? Thanks to everyone that read and even more to those who replied!
qaleq14 said:
So i changed the battery. When i plugged it to charge no red lights came on, just the typical white battery with the light bolt appeared for a few seconds, after that it went on with screen off (or at least i thought it did). After 3 h of uninterrupted power charge i went to turn it on. Nothing happened. Can´t turn it on or go into bootloader.
Nothing happens on my pc when i plug it. No sound and nothing on Device manager (no drivers for nexus 5 installed, don´t know if that matters for windows to recognize it as any device even if its not as android device).
Edit: yeah, i got enlightened and literally unplugged the battery and plugged it back in and it worked like charm. I get stuck on the intro animation but i can get into bootloader and recovery just fine. Just gonna install those drivers and flash something. right? Thanks to everyone that read and even more to those who replied!
Click to expand...
Click to collapse
Yeah, search from youtube how to flash factory image nexus 5. It should make it work. And try to find video with using adb instead of toolkit, adb is way more stable/trustable. (ADB is the android debug bridge, it may look like very hard and confusing but in the end its just typing 1 command and it flashes everything needed) If you need help in flashing the image, just ask!
Try this, it installs only tools needed for adb (also drivers) http://forum.xda-developers.com/android/software/tool-platform-tools-adb-fasbootdrivers-t3061441
Edit: This should work https://www.youtube.com/watch?v=5ka5dnPghzI

Galaxy S6-Freezing-Won't boot up

My Verizon S6 64GB is about 2yrs old. And it tries to do a system update (Not software update) as soon as it's turned on. It freezes a few second upon starting. I either have to let the battery drain out or disconnect the battery from the logic board every time.
I tried getting into recovery to wipe cache but it freezes on that screen as well. Button are unresponsive. Again have to disconnect the battery from inside.
While the phone is completely off it turns on to the Samsung logo screen when I plug in the charger and freezes there too. Weird--it does the same when I connect it to the charger and the battery isn't even connected. Doesn't seem to be charging properly either. It holds a little bit of a charge after being plugged in for hours. Dies in like 5 min.
Now it boots up to the recovery mode with the blue screen, yellow exclamation over slanted droid and the words....No Command. It freezes there.
Does anyone know what could be wrong and whether or not I can retrieve my pictures from it? Thanks.

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