Is my Nexus5 dead or only its battery? - Nexus 5 Q&A, Help & Troubleshooting

Howdy!
My phone doesn't work anymore, and I try to assess what's going on. I searched before posting, and I decided to post here because I found mixed answers.
Context:
I bought my phone in January 2014. I took extra care of it, it has never fallen on the ground from high, no scratch, nothing. Regarding the battery, I tried as much as possible to charge when it was close to 0%, I wasn't a heavy user of my phone, and I was turning off a lot of things so that the battery would not deplete quickly (Wifi, localisation, Bluetooth, auto-typing, et cetera...).
However, recently (the last month), I was feeling the battery was weak, depleting more quickly than before. I also felt the phone was warmer than usual. Sometimes the phone would turn off suddenly when I was short on battery (under 15%) and using a "heavy" feature (photography with flash, video game).
A week ago, the phone suddenly turned off, never to turn on again. The phone died. I was just typing a message, the phone was charging and the battery was around 60%. I was surprised.
As of today, the phone doesn't turn on. Plugged on a wall outlet or on the USB port of my computer is the same.
I tried many combination of buttons to fastboot, reboot, reset, or whatever, nothing sparked any life in my phone. (I tried holding power key for 30s+, 15s+ ; I tried holding power key + volume up for 15s+ ; power key + volume down ; power key both volume ; in fact whatever combination I could read here on XDA forums, on Reddit, on Google Forums...).
My first insight was: it's just the battery. I can buy one off the internet, and voilà!
However, when I plug the Nexus 5 on my computer via USB, the computer reacts with the sounds when you connect something. Is it just the battery then?
At first, it was saying: "QHS_USB BULK", and the computer was trying to install whatever to make that peripheral work.
When it was done, it read "Qualcomm HS-USB QDLoader 9008 (COM4) has been correctly installed.
Hum, okay.
Still, nothing shows in the peripheral.
I continue to hear the plug in plug out sound when I... plug in and out my phone in the computer, but that's the only thing.
With all that, I can't really tell if all the phone is dead, something grilled inside or I don't know what; or if it's just the battery that is dead and the phone is unreachable and unrecognizable when "there is no battery" in it.
I'm not sure if I shall invest money into buying a new battery.
Do you guys can light my lantern on that matter?
I would greatly appreciate it.
Thanks,
Cheerio!

If I may just address a little bump on this very subject of particular interest to myself :3
Cheerio!

Any insights on this? mine´s doing the same. Doesn´t turn on or go into bootloader, when i connect to charge it red light blinks for like 10 sec and then goes off. Nothing happens after hours of charge.
Did you try replacing the battery as you mention on the post?

Sorry, but have to say this with caps: BLINKING RED NOTIFICATION LED MEANS ITS DEAD BATTERY. Can't be 100% sure, but usually it means that the phone doesn't have enough power to boot up. Mine did this when it drained to the absolute 0%
edit: There can be other problems with power going to phone, but if you are lucky its just the battery.

So i changed the battery. When i plugged it to charge no red lights came on, just the typical white battery with the light bolt appeared for a few seconds, after that it went on with screen off (or at least i thought it did). After 3 h of uninterrupted power charge i went to turn it on. Nothing happened. Can´t turn it on or go into bootloader.
Nothing happens on my pc when i plug it. No sound and nothing on Device manager (no drivers for nexus 5 installed, don´t know if that matters for windows to recognize it as any device even if its not as android device).
Edit: yeah, i got enlightened and literally unplugged the battery and plugged it back in and it worked like charm. I get stuck on the intro animation but i can get into bootloader and recovery just fine. Just gonna install those drivers and flash something. right? Thanks to everyone that read and even more to those who replied!

qaleq14 said:
So i changed the battery. When i plugged it to charge no red lights came on, just the typical white battery with the light bolt appeared for a few seconds, after that it went on with screen off (or at least i thought it did). After 3 h of uninterrupted power charge i went to turn it on. Nothing happened. Can´t turn it on or go into bootloader.
Nothing happens on my pc when i plug it. No sound and nothing on Device manager (no drivers for nexus 5 installed, don´t know if that matters for windows to recognize it as any device even if its not as android device).
Edit: yeah, i got enlightened and literally unplugged the battery and plugged it back in and it worked like charm. I get stuck on the intro animation but i can get into bootloader and recovery just fine. Just gonna install those drivers and flash something. right? Thanks to everyone that read and even more to those who replied!
Click to expand...
Click to collapse
Yeah, search from youtube how to flash factory image nexus 5. It should make it work. And try to find video with using adb instead of toolkit, adb is way more stable/trustable. (ADB is the android debug bridge, it may look like very hard and confusing but in the end its just typing 1 command and it flashes everything needed) If you need help in flashing the image, just ask!
Try this, it installs only tools needed for adb (also drivers) http://forum.xda-developers.com/android/software/tool-platform-tools-adb-fasbootdrivers-t3061441
Edit: This should work https://www.youtube.com/watch?v=5ka5dnPghzI

Related

[Q] Bricked --> Battery Drain

Hi all,
So my transformer is bricked... completely been trying hard reboot, APX mode, holding power button, HDMI output the list goes on.
My only final resort is what I've read is draining the battery down and trying to recharge it? (Just need some confirmation here please if possible).
I've kept it in the dock, what I've noticed is, in the morning it was green LED now its gone to the amber so something is draining the battery I"m hoping I can get this down to 0.
How long do you guys think with both dock + pad and most likely on standby. Not too sure of the issue here
Anyway, I'm really reluctant to send this back to Asus RMA because in short:
1. First time I sent it, it got returned like a squeaky box. Every where you held it you heard a creak like it was about to snap. They didn't fix some things, and more dust ended up in my camera lens... + had to pay postage..
2. Half fixed, came back with wrong firmware (TW --> US). Could never update ever again, so microsd card updates FTW. No way was I planning on spending an extra month sending my TF back and forth... I paid extra to get the first batch B40 lol.. They replaced everything inside my TF motherboard, screen, Inside LED!?, buttons. Close to the works..
This happened right after I upgraded to ICS, it was the US stock rom booted up fine. my apps were updating, and as everyone else was saying about how some apps caused ICS to slow down I wasn't aware so I thought I would shut it down and power it back up. Since then it's not been able to come up ever again... Any suggestions?
What do you think?
Thanks in advanced.
One other thing, could someone check.. when tablet is docked and OFF. Do the usb ports still work?
Right now, when docked but "bricked" I can still charge my phone via USB.. If someone could test this that would be much appreciated as that could at least eliminate that my TF's battery is dead, right?
get it off the dock, hold volup+pwr, count to six and leave it for a couple of days. You can test if it's empty when you plug it in your pc via the cable. If you get the device plugged sound it means there's still juice there - unplug and press again volup+pwr. when you unplug it from the pc the tab shuts itself down.
if you don't volup+pwr before you plug in the usb it won't turn itself on. but it turns off automatically at unplug, as I said.
after the battery is down, plug the tab to the charger. I don't have the dock so I can only speak about the tab itself. Don't know why, but it works for me everytime. Hope it fixes yours, then, if possible, root and flash something.
bigblondewolf said:
get it off the dock, hold volup+pwr, count to six and leave it for a couple of days. You can test if it's empty when you plug it in your pc via the cable. If you get the device plugged sound it means there's still juice there - unplug and press again volup+pwr. when you unplug it from the pc the tab shuts itself down.
if you don't volup+pwr before you plug in the usb it won't turn itself on. but it turns off automatically at unplug, as I said.
after the battery is down, plug the tab to the charger. I don't have the dock so I can only speak about the tab itself. Don't know why, but it works for me everytime. Hope it fixes yours, then, if possible, root and flash something.
Click to expand...
Click to collapse
Hi there,
Thanks, I'll that a try.
It's definitely charging and discharging, the battery brick is warm.. I've never had to connect my tablet to a windows PC. Today I did, it didn't make a sound.. Do I need to fully charge to be able to turn it on?
Normally not. I plug mine to the charger, I don't remember if it stats or I have to press power, when it boots the battery stays at 0% for several minutes.
Sorry for the late reply, did you manage to wake it? It's a long procedure of waiting mainly and can get annoying.
I'm still trying, earlier you had a thread about it poping up through the computer. What was the command you used in Linux?
Windows gives me nothign even when there was power in it.
Thanks.
Thank you sooo much!! It finally has powered back on, I hope this doesn't happen again.

HTC One X Suddenly won't power on!

Hi guys!
I bought my new HTC One X on contract with three UK about 10 days ago. Been working great and I've flashed several different roms on it, the latest being the AOKP jelly bean.
I was in the middle of setting up my Go Launcher last night, when the phone suddenly died. I thought it must have just crashed following some rom/kernel issue, so I tried to turn it back on, no luck. Also tried holding the power button down but to no avail.
I supposed that it might have run out of battery, as it was fairly low at the time, so I left it charging on USB (with the indicator light flashing) all through the night (around 9 hours) and this morning it still won't turn on.
The screen won't come up at all, and the phone doesn't vibrate or make any noise but if I connect it to my computer it will sometimes be detected and I can see the device in ADB.
"adb devices" first shows the device as offline, then if I run "adb kill-server" and try again then it shows the device as "HT23YW105462 recovery".
I've then tried running commands such as "adb reboot", "adb reboot-bootloader", "adb reboot -p" but no luck. The phone seems to recognize the command as it disconnects, but it doesn't turn back on.
Any theories guys? I hope my new toy hasn't been bricked somehow! If this happened to my Desire HD I'd just take the battery out to make sure it was fully off and try again... is this a good idea here?
Thanks in advance for any help you can give! Many cookies will be given as reward. (sorry for the long post )
Not sure but I had a fairly similar problem which i barely got out of, hope it helps,
I was restarting my phone for some reason(while battery was low) and when it was turning back on, the screen was black at the time, i connected the usb cable for power and the phone never started. it stayed at the black screen, but in complete darkness you could tell the display was on, but in normal it would seem the phone is not even turing on.
I thought i bricked it for some reason, but what i did was charge up the phone a bit, combination of connecting to the computer and ac wall charger. The phone only restarted when connected to the wall charger so then in order to get into bootloader, i held the volume down and power, and plug the charger at the same time and after multiple attempts it finally managed to get into restart into the bootloader, than you just reboot into recovery and you should know the rest, factory reset or flash a clean new rom.
chrisoverson said:
Hi guys!
I bought my new HTC One X on contract with three UK about 10 days ago. Been working great and I've flashed several different roms on it, the latest being the AOKP jelly bean.
I was in the middle of setting up my Go Launcher last night, when the phone suddenly died. I thought it must have just crashed following some rom/kernel issue, so I tried to turn it back on, no luck. Also tried holding the power button down but to no avail.
I supposed that it might have run out of battery, as it was fairly low at the time, so I left it charging on USB (with the indicator light flashing) all through the night (around 9 hours) and this morning it still won't turn on.
The screen won't come up at all, and the phone doesn't vibrate or make any noise but if I connect it to my computer it will sometimes be detected and I can see the device in ADB.
"adb devices" first shows the device as offline, then if I run "adb kill-server" and try again then it shows the device as "HT23YW105462 recovery".
I've then tried running commands such as "adb reboot", "adb reboot-bootloader", "adb reboot -p" but no luck. The phone seems to recognize the command as it disconnects, but it doesn't turn back on.
Any theories guys? I hope my new toy hasn't been bricked somehow! If this happened to my Desire HD I'd just take the battery out to make sure it was fully off and try again... is this a good idea here?
Thanks in advance for any help you can give! Many cookies will be given as reward. (sorry for the long post )
Click to expand...
Click to collapse
What happened to me is that I forgot to put my one x on charge overnight and when I woke up in the morning it wouldn't turn on and it "wouldn't charge". What had actually happened here is that I fell victim to the charging issue as many will. But I shall cut to the chase, how to fix the problem. This seems to happen with a lot of android phones, but more so, a lot of HTC phones. The phone seems to charge excruciatingly slow until you actually get the phone on, so first things first, lets turn the phone on.
1. Plug you HTC status into your PC/Laptop via the USB charging cable that is turned on and leave the phone there until you see the orange blinking light.
2. Find you wall charger and QUICKLY unplug the USB cable from the PC/Laptop and plug it into your status. (the reason for the quickly is because the phone won't charge through the wall charger unless you get that orange light blinking) I made you change to the wall charger as it charges quicker.
3.Wait until the orange light stops flashing (or maybe it wont so wait about 15 mins) then hold the power button until the phone turns on. If it doesn't turn on after 15 mins continue to let it charge (one person had to leave it charge for an hour)
4. You're done! your one x is saved!
OK so the reason that we let it charge for a bit is because the one x seems to have an issue getting charged every once in a while, this trick gets the one x's battery to 2% and once you've turned the phone on, it can charge completely.
I hoped this helped,
Mantenner

[Q] Phone won't charge, no LED, USB makes on/off sounds but won't recognize device

Hello! Last night, my phone died while I was out. When I got home, I plugged it into the wall charger and I noticed the LED didn't come on. I left it charging overnight for about 6 hours and tried to turn it on - no luck. I read on another topic that you needed to charge it to ~2% through USB for it to begin charging on the wall if it's "too" dead, so I left it on my laptop for an hour but again with no luck. I did notice that my laptop couldn't recognize a device though, and since my phone was the only thing plugged in, it means my phone was 'on'. I held the power button and the device disconnected, held the power button again, the unknown device reconnected. So my phone is turning on and off, so I wondered it was my screen. I turned it on, but no sounds worked when I messed with the volume button, so I'm going to rule the screen out. Despite being able to turn 'on', I can't get into recovery and it won't truly turn on.
I'm rooted and unlocked, running a version of PA, though I haven't updated it in some months and haven't downloaded anything other than a picture or two to my phone recently, so I don't think I've bricked it or anything.
I've never used ADB or fastboot or anything like that, so if there's a solution through that I'd be happy to try it out. If there's anything I forgot to mention, please tell me!
Thanks in advance for any help I can get.
This has happened to some people. It seems like going completely dead can somehow corrupt something in the firmware in rare cases.
Open Device Manager and plug in your phone, then see what pops up. If you see QHUSB_DLOAD, your phone has bricked, but it may be fixable. Check into the Unbricking Evita thread and see if the guys there can help.
Failing that, get a warranty exchange.
Try different button combinations (hold power, or hboot combination) while the phone is plugged into the wall charger. At least one person I was trying to help, got his phone to power on this way, when nothing else seemed to work.
Sounds like you're phone is in qdl mode. i second trying the unbricking thread.

Phone Not Charging!!! (HTC Desire S)

Its all in chronological order. As the title says my phone wont charge. USB CABLE from PC or wall charger it just wont charge. Following some threads i also removed the battery and connected it to main but no led would show up. Right now i've removed the battery and charging on universal charger fine,
So here is the history. I dont know what can cause it not to charge. While i was at university my phone fell on the ground. It was not from height as i was just sitting on the sidewalk and it fe ll down. Then I came back home. I have ICS Ruu Saga on it which i'm not happy about and wanted to go back to GB ever since i realized that my camera quality is worse than before and my Subway Surfer game is not smoother any more,
Seeing some threads I selected the recovery option in bootmode (vol down+power). After few second a red triangle came showing ! sign. I removed the battery and re-inserted as the power key wont work. When i re-inserted the battery and powered up but it was different boot method. before selecting recovery option the booting of phone was smooth..but after that it stucked for a few seconds first and then came the home screen.
After all this as my battery was getting low i decided to put it on charge. I connected USB Cable to charge it and realized after sometime it isnt being charged,,,there was no orange led that usually indicates its being charged.
So thats all. I dont know if dropping the phone was cause of it or doing recovery ( note: i never made a backup of my phone every..i dont know why i did it, in hoping that it would go back to GB itself) and the appearing of red trianlge with ! mark and me removing the battery did it.
Please help me. I spent entire night on finding the solution but couldnt find anything.
Phones warranty is over..Its not rooted or has CWM as i dont know that stuff.
AliRehman568 said:
Its all in chronological order. As the title says my phone wont charge. USB CABLE from PC or wall charger it just wont charge. Following some threads i also removed the battery and connected it to main but no led would show up. Right now i've removed the battery and charging on universal charger fine,
So here is the history. I dont know what can cause it not to charge. While i was at university my phone fell on the ground. It was not from height as i was just sitting on the sidewalk and it fe ll down. Then I came back home. I have ICS Ruu Saga on it which i'm not happy about and wanted to go back to GB ever since i realized that my camera quality is worse than before and my Subway Surfer game is not smoother any more,
Seeing some threads I selected the recovery option in bootmode (vol down+power). After few second a red triangle came showing ! sign. I removed the battery and re-inserted as the power key wont work. When i re-inserted the battery and powered up but it was different boot method. before selecting recovery option the booting of phone was smooth..but after that it stucked for a few seconds first and then came the home screen.
After all this as my battery was getting low i decided to put it on charge. I connected USB Cable to charge it and realized after sometime it isnt being charged,,,there was no orange led that usually indicates its being charged.
So thats all. I dont know if dropping the phone was cause of it or doing recovery ( note: i never made a backup of my phone every..i dont know why i did it, in hoping that it would go back to GB itself) and the appearing of red trianlge with ! mark and me removing the battery did it.
Please help me. I spent entire night on finding the solution but couldnt find anything.
Phones warranty is over..Its not rooted or has CWM as i dont know that stuff.
Click to expand...
Click to collapse
run through post: #2, #3,
of:
http://forum.xda-developers.com/showthread.php?t=2143855
that thread first,
there are a few hints

No response or any indication from my Z5 after a black screen

Here is what happened. I was playing Crashlands when I noticed that my battery is at 3%. So ran to get my Quick charger to get some power fast. After connecting it, I tried to unlock the screen and it went black after a second. So I was thinking that it just shutdown because of low battery. I pressed the power button and noting happens, just the red light showing it was charging. Then I tried soft restart (power + volume up) and it vibrated 3 time and probably shutdown. From that point noting I did started the phone. Even using the off button next to the Sim tray. When I connected it to my PC is ether recognized as Unknown USB device or SOMC Flash Device. I should probably mention that the phone was hot from the game before connected it the charger.
I had the phone for one year and a bit. It is not rooted and i just recently installed the lattes update from Sony. Currently I have it put to charge, at least it looks like it is charging (gets little hot).
Is my phone bricked or something else? What should I do?
I have same problem like this.
Hope someone can help us.
QHSUSB_DLOAD device will show when Connected PC.You can use Flashtool to install the driver.
Unknown divices : because you should complete shut down the power (Disconnect the buttery ).
flash tool will find the phone ,but can't flash.
seems Z1 have a way that find the test point to recovery boot file.hope z5 have the same way.
Sorry for my Poooor English ,hope you can understand what i say and have someone Help US.

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