Bricked after update to MM - Ascend Mate 7 Q&A, Help & Troubleshooting

Hi,
I did something stupid - I wanted to update my phone by creating a dload folder on internal memory and updating to EMUI 4.0 beta that's floating around on the internet (I got it from carbontesla). I knew it required a B326 version, I had B324 and still went through with it, because I mistakenly thought that B326 is only required for L10 (I have L09). Now the phone is stuck in bootloop.
I have tried the following:
1. Forced update - it was apparently successful, but still the phone kept resetting
2. I reset to factory settings and wiped cache - still keeps resetting
3. I tried to force update again, this time I get an 'update failed' info and asks me to reboot. Still the same.
4. Tried to reset to factory settings and wipe cache again - still no luck.
I can't even turn the phone off, so for now I keep it in recovery mode.
Any idea what can I do? Am I screwed for good?
I searched around on XDA and other forums but couldn't find anything - if anyone can help me, I will be very grateful. I just bought this phone 3 months ago and I can't afford a new one at the moment.

Khasim83 said:
Hi,
I did something stupid - I wanted to update my phone by creating a dload folder on internal memory and updating to EMUI 4.0 beta that's floating around on the internet (I got it from carbontesla). I knew it required a B326 version, I had B324 and still went through with it, because I mistakenly thought that B326 is only required for L10 (I have L09). Now the phone is stuck in bootloop.
I have tried the following:
1. Forced update - it was apparently successful, but still the phone kept resetting
2. I reset to factory settings and wiped cache - still keeps resetting
3. I tried to force update again, this time I get an 'update failed' info and asks me to reboot. Still the same.
4. Tried to reset to factory settings and wipe cache again - still no luck.
I can't even turn the phone off, so for now I keep it in recovery mode.
Any idea what can I do? Am I screwed for good?
I searched around on XDA and other forums but couldn't find anything - if anyone can help me, I will be very grateful. I just bought this phone 3 months ago and I can't afford a new one at the moment.
Click to expand...
Click to collapse
Experienced all. Tsk. Should have stayed away from the Marshmallow upgrade thread.

Khasim83 said:
Hi,
I did something stupid - I wanted to update my phone by creating a dload folder on internal memory and updating to EMUI 4.0 beta that's floating around on the internet (I got it from carbontesla). I knew it required a B326 version, I had B324 and still went through with it, because I mistakenly thought that B326 is only required for L10 (I have L09). Now the phone is stuck in bootloop.
I have tried the following:
1. Forced update - it was apparently successful, but still the phone kept resetting
2. I reset to factory settings and wiped cache - still keeps resetting
3. I tried to force update again, this time I get an 'update failed' info and asks me to reboot. Still the same.
4. Tried to reset to factory settings and wipe cache again - still no luck.
I can't even turn the phone off, so for now I keep it in recovery mode.
Any idea what can I do? Am I screwed for good?
I searched around on XDA and other forums but couldn't find anything - if anyone can help me, I will be very grateful. I just bought this phone 3 months ago and I can't afford a new one at the moment.
Click to expand...
Click to collapse
Uh-oh... Another Mate 7 phone bricked by the Marshmallow beta B511 update...
I guess you'll just have to wait for the full official marshmallow update (no longer beta) for your TL09 phone for your region, or at least, wait for the official TL09 marshmallow to lollipop downgrade package for your region. When Huawei releases one or both, then you can install one or both via forced update (power + volume up + volume down) and have a functioning phone again.
For now, there's nothing you can do but wait and wait... unless you know your way around rooting, unlocking bootloaders and custom ROMs. There are actually quite a lot of Mate 7 owners in the similar situation as you. If only you can BAND together with a common cause/objective, your 'bricked by Marshmallow B511' group could somehow be a FORCE to reckon with that Huawei cannot ignore. Your group can petition Huawei with emails to release at least the 'marshmallow to lollipop downgrade package' for other non-China regions NOW, or the EARLIEST humanly possible...
You may want to read other users similar experiences with their bricked mate 7 phone (by installing the beta marshmallow b511 update) here: http://forum.xda-developers.com/mat...-marshmallow-b511-t3304178/page2#post65176950
It will make you feel much better knowing you are not alone. Alternately, you can just vent out your frustrations to Huawei in another thread. Not sure if its allowed in XDA though.

Those with bricked mate 7 phones:
Can you try and see if this suggestion works?
=========== (quoted from http://www.carbontesla.com/2016/01/download-ascend-mate-7-b511-marshmallow-ota-zip/) by wissam marrash
wissam marrash • a day ago
Guys I have mt7-l09 and its working with marshmallow, yes it drains more battery and some lagging in some areas but this should happen because its a beta and incremental release. For people who got spoil their phone while installing, you should read the requirements very well before downloading this rom. Its clearly mentioned for B326 and for un-rooted phones. so before you install you should install the B326 (you can download using this link: http://m.huawei.com/pkmobile/c... make sure to choose mt7-l09 or mt7-l10 and after installing the B326 install marshmallow beta.
For people who wants to downgrade, yes you can but you have to choose a full release like the B326-B327-B328.
N.B. ONLY Marshmallow BETA rom, Don't unzip the after downloading, its not like the other updates. You should copy the zipped file as is to inside "dload" folder.
Just a tip, some releases are not supporting 4G lte especially when it marked Europe.
For people who keep rebooting, try to connect you phone to pc or take out the memory card and use card reader and access your files and then delete the files from the "dload" folder and then download using your pc any full release rom (b326 or b327 or b328) and extract it and then copy the "UPDATE" file to the dload folder and then turn off the phone and then boot your phone while holding Vol up + Vol down + Power buttons at same time to automatically trigger the update installation and should go smooth.
Hope my comments will help
==============
Here are the links to full ROMs:
TL10: B326 full ROM:
http://consumer.huawei.com/pk/support/downloads/detail/index.htm?id=62450&key4=MATE7
L09: B326 full ROM:
http://consumer.huawei.com/pk/support/downloads/detail/index.htm?id=62371&key4=MATE7

reboot
Hi Don
We tried to follow Wassim's nstructions unfortunately it didn't work. As you said there are so many mate 7 users' faced this problem.
Any way thanks a lot for your attention.

maksudbek said:
Hi Don
We tried to follow Wassim's nstructions unfortunately it didn't work. As you said there are so many mate 7 users' faced this problem.
Any way thanks a lot for your attention.
Click to expand...
Click to collapse
i had that problem when tray to update it to MM tray it all the way no LUUUUUUUUCK
last i went to the Huawei Services the joke is they also can noooooooooooot do anything ??
last they decide it to change the main board of the phone then .. phone start with KK after that no problem
but i will never ever buy this brand again !!!!!!

Related

Unable to install Android System update (Sep 2015) of 16.1 mb on Nexus 5 LMY48I

URGENT HELP
On installing the update of 16.1 mb. The droid shows a error while installing after the reboot.
Nothing happens after that and the phone reboots
Right now it it running on 5.1.1
Same problem, LMY48B
I have the same problem, OTA update comes in a few times a day and never works, i simply get the message "Error". My update is 10.1 Mb. I am on build nr LMY48B and have Android version 5.1.1. When restarting using the power and volume button, the error message says "Empty". I tried Nexus Root Toolkit to update, no result.
Has anyone an idee to eather update or kill the updates all together?
Solution found !!Huraay!!
I just found a solution to this problem. You ll have to flash your nexus to stock (it is formatting not rooting)
Here are simple steps to it:
1. Enable Bootlegger
2. Turn on developer mode, enable USB debugging
3. Use a flash factory image (download it from any source)
Now you ll get 3 back to back OTA updates in settings, just install them and finally you ll get Marshmallow update of 403mb.
DONE.....
Cheers.
Contact if you still have a problem.
Thanks for sharing this. I tried to follow your instructions, using NEXUS Root Toolkit. At first i tried factory image 5.1.1, but this did not work , it just stopped. After that i tried to flash Hammerhead 6.0.0. Wich actually looked very promissing during the proces. After finishing reboot started, and it won't get out of reboot. I tried several times, up to 15 minutes. I also tried a factory reset, but it still keeps running the marsmellow startup grafic. Since i can't get into unlock mode, i do not have the opportunity to reflash the phone. Any ideas how to get out of reboot?
Hi,
We need to know more, what's actually failing. We could try and flash the update with TWRP, we'll get some output from there. Might be your radio or bootloader versions, for example.
And you using a toolkit, it doesn't help.
So, go learn some fastboot and some adb while you're at it, because you're going to need it. Guides to both are stickied everywhere around here.
Also, don't see the point on flashing a 5.1.1 factory image at this point, if the goal is to update to 6.0 (looking at the other user posting on this thread): just flash 6.0 factory image.
Sent from my Nexus 5 using Tapatalk

I'm stuck

Hi guys,
for some reason after I did update to KangVIP I can't get rid off it. Besides I got no wifi and bt and I was going to start over with b023 as suggested but at this point I wont bother anymore.
I did wipe the system, I did advanced wipe using twrp but no matter what I do none of the stock firmwares are going through however the Kanga one always goes through.(KangaVIP goes through only in TWRP)
twrp 2.8.7.0
wipe
advanced wipe
I select all the partitions
mkdosfs process ended with error=1
unable to wipe /usb
unknown mtp message type: 1
unable to wipe /usb
I go back, restart to fastboot, (device is saying there is no OS installed), I restore the recovery, create dload folder on my sdcard, put there 028 (actually I tried all of them already), volume+ volume - power and I get error.
What am I missing ?
Anyone can help ?
Thanks in advance.
Eric
First you did a OTA from B029 to B209?
If so you are now on a Android 6 ROM you cant go back to Android 5 without a Rollback from Huawei.
Hirs_E_Fruit said:
First you did a OTA from B029 to B209?
If so you are now on a Android 6 ROM you cant go back to Android 5 without a Rollback from Huawei.
Click to expand...
Click to collapse
Yes I did then I wiped everything and started with b028 again.
Same thing, wifi didn't work same with BT.
Wipe again and this time I did local update and since the local update I can't go back not even b029.
77Eric77 said:
Yes I did then I wiped everything and started with b028 again.
Same thing, wifi didn't work same with BT.
Wipe again and this time I did local update and since the local update I can't go back not even b029.
Click to expand...
Click to collapse
Right now you are on a Android 5 or Android 6 ROM?
If you on a Android 5 ROM you can force update a Complete ROM to install a clean system and try if everything works.
Hirs_E_Fruit said:
Right now you are on a Android 5 or Android 6 ROM?
If you on a Android 5 ROM you can force update a Complete ROM to install a clean system and try if everything works.
Click to expand...
Click to collapse
I'm stuck on 6.0
I know I can do force update on 5.0 I said it above I just can't do it with 6.0 -> b029, only with your rom.
Anyone else is having this issue ?
The Kanga rom got a quite few problems no wifi and not BT, Google play services crashing (this can be fixed with gapps) my co worker just tried it with his own methods and same issue. After I went through the whole Kanga thread 60% of the posters got problems most of them are ignored.
I don't have any problems but I think the people with problems are people who have a DAV 701L.
Hirs_E_Fruit said:
Right now you are on a Android 5 or Android 6 ROM?
If you on a Android 5 ROM you can force update a Complete ROM to install a clean system and try if everything works.
Click to expand...
Click to collapse
Hirs_E_Fruit said:
I don't have any problems but I think the people with problems are people who have a DAV 701L.
Click to expand...
Click to collapse
I got DAV-703L, just simple question, why is the wifi and bt not working ?
When I get into Kanga I can remove the root or deny access to it is there a way to ditch it ?
Yeah I know it's working for you and it's not working for 10 other people including 703L owners. There is something wrong with the rom no doubt about it.
77Eric77 said:
I got DAV-703L, just simple question, why is the wifi and bt not working ?
When I get into Kanga I can remove the root or deny access to it is there a way to ditch it ?
Yeah I know it's working for you and it's not working for 10 other people including 703L owners. There is something wrong with the rom no doubt about it.
Click to expand...
Click to collapse
I think there was an error while flashing and without a full clean Rom flash i can't see a solution.
Before I got it to work I flashed it more than 3 times and everytime everything worked so I think don't think the ROM is that bugged.
Hirs_E_Fruit said:
I think there was an error while flashing and without a full clean Rom flash i can't see a solution.
Before I got it to work I flashed it more than 3 times and everytime everything worked so I think don't think the ROM is that bugged.
Click to expand...
Click to collapse
The first rom you introduced is working "fine" I get the wifi and bt no problem but once I switch into the latest build it's gone.
Any idea where can I get full clean Rom ?
This one is a no go http://www.needrom.com/download/p8max-dav-703l/
I managed to rollback to 5.1.1 but when I try to force flash it, it says it's not compatible.
If you don't update properly to B209, when you flash any B209 rom you are going to run into issues such as the wireless Bluetooth and sim card switching for some. If you properly updated the dload method should have completed successfully. Look at the kernel and radio version of B209 in About phone and compare it to others and see if they match.
ajsmsg78 said:
If you don't update properly to B209, when you flash any B209 rom you are going to run into issues such as the wireless Bluetooth and sim card switching for some. If you properly updated the dload method should have completed successfully. Look at the kernel and radio version of B209 in About phone and compare it to others and see if they match.
Click to expand...
Click to collapse
I don't want to use your rom even if you removed the Chinese it's still inside the system. Boot load times take much longer. Unexpected crashes. I did try it on 4 phones with OTA and local updates 2 are working but the Kang does crash twice a day minimum.
All what I'm asking is how to restore it to it's original settings, this was my worst mistake ever.
What I'm trying to say if I do something I do it properly just look at your thread 85% failure ratio that doesn't look like it was done properly does it ?
77Eric77 said:
I don't want to use your rom even if you removed the Chinese it's still inside the system. Boot load times take much longer. Unexpected crashes. I did try it on 4 phones with OTA and local updates 2 are working but the Kang does crash twice a day minimum.
All what I'm asking is how to restore it to it's original settings, this was my worst mistake ever.
What I'm trying to say if I do something I do it properly just look at your thread 85% failure ratio that doesn't look like it was done properly does it ?
Click to expand...
Click to collapse
Really dude?? No worries, it will be the last time I do anything for the P8Max. Maybe you should just sell the phone since you're having all sorts of issues with it....or maybe you should have left it totally stock then. Or maybe read through the Mediapad X2 forums because the two phones are very similar.

Bricked Huawei CAM L21 or Y6II

So I had just recently rooted my phone using this tutorial rooting-huawei-y6-ii-cam-l21-t3501162 in xda forums.
It was working fine until I did the following: There was a recent update popping up all the time for which I tried many times updating through the Software Update but every time it failed (Don't know what may be the issue, thought this might be due to the root). Then I had this crazy idea to update it forcibly using HiSuite in my PC. Well, it updated successfully but BRICKED my phone (Blank Screen after Boot). Too bad that I didn't backup my phone using TWRP.
And now I cannot restore it to any working state.
I have tried firmware updates using the following Stock ROMs but it fails every time, sometimes it goes to 50% and fails,
C185B141
C464B151
C432B179
Please help if anyone knows how to fix this, I need to restore my phone to any working state.
I've got this problem too
Is your Y6II for Asia?
I've got this problem today and I found this topic before I managed to fix it.
So now, after I solved this problem, I will tell you what I did; Hope that helps.
I downloaded the rom with this code: CAM-L21C10B141 from hwmt.ru
At first, when I tried to update the phone with default software updater. I got same problem as you: It stopped at about 50% with this line : 'failed to check the update package please download the package again'
So I was about to give up and then I tried to open the phone with TWRP, I copied the zip file of the rom and flashed it to the phone using 'install zip' from TWRP.
After that, when the phone reboot, it showed the Huawei logo (A big change for me, since the last time, it stucked at the black screen with the line 'The phone is booting now'.)
So I tried Volume up and Power button. It show EMUI recovery, it will let you choose to reset to factory. I did it and reboot.
Magically, the phone backed to normal state
:good:
Hi all.Need help in changing locations.
If the owners of Huawei CAM-L21 have the opportunity to share oeminfo from this unit - please help. Interested in hw/eu & hw/spcseas and others. I have in the presence of a hw/ru & cmccelectric/cn. This file helps you flash any firmware of any region. I would be grateful)
مرحبا انا اريد ادخال #الرووت . بكن انا خائف من ان يحصل شيئ للهاتف .هل ستمحى بياناتي الشخصية . و ما اضراره
jiaulhaq said:
So I had just recently rooted my phone using this tutorial rooting-huawei-y6-ii-cam-l21-t3501162 in xda forums.
It was working fine until I did the following: There was a recent update popping up all the time for which I tried many times updating through the Software Update but every time it failed (Don't know what may be the issue, thought this might be due to the root). Then I had this crazy idea to update it forcibly using HiSuite in my PC. Well, it updated successfully but BRICKED my phone (Blank Screen after Boot). Too bad that I didn't backup my phone using TWRP.
And now I cannot restore it to any working state.
I have tried firmware updates using the following Stock ROMs but it fails every time, sometimes it goes to 50% and fails,
C185B141
C464B151
C432B179
Please help if anyone knows how to fix this, I need to restore my phone to any working state.
Click to expand...
Click to collapse
can you help me ? i cannot root cause need bootloader and the huawei website they dont have no more to unlock bootloader please give the idea how to do in may 2018 because i saw ppl old time they can root now not work

Need help with my S6!

Hello there,
Please forgive me if i posted this thread on the wrong place.
-I would've not posted a thread here unless this got serious, so i own a Samsung Galaxy S6, it's 1 year old phone, when i first got it, i used it normally like everyone else and had no problem with it, but my curiosity got me to root the phone, i still did not get any problem with it until i chose to add a ROM. I used NNE 5.1 S8 port and it was working well until it got my phone broken somehow.
-My phone started acting really strange after 2 months of activity of that new ROM, my phone just started restarting randomly and it got me worried, i thought it's an application problem so i first just factory reset it. It seemed it was not the problem on an application, so i chose to change my firmware to a stock one. I searched up recently on the newest firmware for S6 and i found out it's: XEF (France) , PDA (AP): G920FXXU6ERC1 and CSC : G920FOXA6ERC1 on 2018-03-22. I Downloaded 4 files: BL,AP,CP,CSC , and i found out about PIT on one of the posts in this forum (Filename: SM-G920F-ZEROFLTE_EUR_OPEN.pit).
-Before i flashed with Odin, i wiped System, Data, Cache and Dalvrik Cache. The firmware worked well but after 1 hour it started doing the same thing but now differently. It happend to me only 1 time that it froze up on an application, but i think that is just an app problem. The main problem is that when i lock my screen, i cannot unlock it anymore, it just freezes there until it restarts after a short period of time. After the restart, it just keeps going, restarts, asks for pin, restarts and so on.
I tried removing the sim card and putting it back in, did not work.
I tried Safe mode, still same.
Model of phone: SM-G920F
Current firmware: XEF (G920FXXU6ERC1)
Android version: Nougat (7.0)
If you can help me, or you know something about this problem, please repost here, i would be really grateful since this is my only phone
Ininstall twrp backup everything most important efs partition.
Install samsung switch and pray that it asks you to do an update. If not try to flash a diferent version of nougat for example November security patch and try again with samsung switch
lenovot said:
Ininstall twrp backup everything most important efs partition.
Install samsung switch and pray that it asks you to do an update. If not try to flash a diferent version of nougat for example November security patch and try again with samsung switch
Click to expand...
Click to collapse
How could samsung switch possibly help?
I did flash it with different versions already, but no luck :/.
I've been praying a lot for this lately but it is not working lol
Please Bump this!
try doing this.
1) go here: https://updato.com/
2) choose download 2 roms. 1 nougat and another marshmallow (to my knowledge, stock roms are one file. no more splits and unless otherwise stated... no need for pit)
3) first flash nougat using oden
4) try the phone for a few some time.
if after a set amount of time, phone works fancy and no issues present then it's solved.
if not... install marshmallow. then try again.
if all this fails then...
install nougat. as soon as possible afterwards install twrp.
boot into twrp and just leave it there. my twrp locks after a while and screen goes dark until user interaction (just like it's supposed to)
if the same thing happens then its a hardware issue... probably... (i have had my main board fail... kinda similar not similar issue... hope you dont have the same issue and that its just software related)
good luck.
In my case every time there was an update available it would download the whole firmware and by doing so you would get the most fresh and updated version. Also it updates every partition to match

Bootloop after installing Xposed on Oreo, Bit of help would be appreciated.

After searching around and not being 100% sure on how I should go about fixing this particular bootloop I decided to post a thread. Bootloader unlocked, phone unlocked, FRP unlocked, and TWRP installed. Can't seem to get the phone recognized when plugged in no matter where I'm at and hisuite recovery doesn't work, nor does the erecovery or whatever it's called. I had the phone running just fine with supersu but after installing my usual Xposed/Busybox and rebooting I got caught in a bootloop. (might have been caused by being on Oreo and having some problems with a version made for Nougat or something). I've seen there are various ways to exit the loop and at this point I'd be open to any but I do notice some posts saying they almost bricked their phone while doing so. Currently on my microSD I've got a hwota update I was going to try to use. I've got no backups in TWRP either because I'm irresponsible (my fault). What can I do to just wipe the phone, reinstall any version of android and get back to where I was at. I'm a little new to this as I've only ever rooted my tablet. Thanks for the help and all the info I've taken from this forum before and hopefully now. Forgot to mention I don't know my full device number only MHA-L29 in the US.
Ok Well after laying in bed and thinking about it I wound up running HWOTA8 from TWRP since I could access that. Seemed to just bring me back to eRecovery, and I factory reset my phone. I'll reinstall TWRP and flash supersu then make a backup and try again. Not sure what happened but I seemed to be in a pretty good spot since I could access TWRP even though my phone wouldn't show up on my computer while in fastboot/Recovery mode.
edit: oh I got a new problem now. I'm on testkeys firmware, camera, sim, and bluetooth work but I can't update from 7 back to 8. I'll do more testing around before bothering to unlock bootloader or install TWRP.
I've been trying to follow the guide in this thread but to no avail. I just get software install failed and then I have to start again.
Well another day of searching google and XDA trying to figure out guides and I don't think I'm any closer to a solution to getting off test-keys. Some seem to suggest that you need to go back to MM, some suggest running HWOTA, some suggest the three button recovery and others say that won't work at all. I'm not sure I've ever felt this confused haha. I'll keep at it but there has to be some way to get to a build that has the updater on it since that's all I seem to be lacking to get off test-keys. I can even search the settings for the updater but when you press it nothing happens. It's like they completely removed any sort of updating this build can do.
KittyCat5eUTP said:
Well another day of searching google and XDA trying to figure out guides and I don't think I'm any closer to a solution to getting off test-keys. Some seem to suggest that you need to go back to MM, some suggest running HWOTA, some suggest the three button recovery and others say that won't work at all. I'm not sure I've ever felt this confused haha. I'll keep at it but there has to be some way to get to a build that has the updater on it since that's all I seem to be lacking to get off test-keys. I can even search the settings for the updater but when you press it nothing happens. It's like they completely removed any sort of updating this build can do.
Click to expand...
Click to collapse
What is your full build number? Please, post screenshot.
5[Strogino] said:
What is your full build number? Please, post screenshot.
Click to expand...
Click to collapse
Model: MHA-L29
Build: NRD90M test-keys
EMUI version: 5.0.1
Android version: 7.0
I believe I was originally on some variant of MHA-L29C567 since I'm US based and its the dual sim version
I've tried using HWOTA a few times to either upgrade/update or rebrand and no matter what I choose when my phone restarts to install I just get software install failed. Usually I'll have to run through first time setup again. I've read that some people said this particular issue had to do with the update zips but mine seem to be named correctly so all I can think of doing is getting another firmware and trying again with that.
haha okay so I found out I was putting the update zips in the wrong folder. I fixed that and re ran HWOTA. update started/finished and my phone started booting and restarting a lot then went into erecovery. I'm downloading the update package right now and it's slow as hell but it's moving. And that failed leaving me to boot a few times and then get back to erecovery. I'll try getting into fastboot or recovery.
Edit: Well that seems to have resolved itself now. After having the erecovery fail I wiped/factory reset and booted the phone into oreo 8.0.0.321 with all the apps and updater. Thanks to everyone who dropped in and I'll be getting emails if someone replies that needs help too. I'm not very knowledgeable but I can give it a shot.

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