Sound stopped suddenly and doesn't come back after many reboots - Moto G 2015 Q&A, Help & Troubleshooting

Hi everyone!
i was playing a simple game today and the sound stopped suddenly. I have rebooted the phone many times, rebooted in safe-mode, etc, but the sound didn't come back. The ringtone, videos, etc doesn't have any sound now.
Anybody have an idea?
skoub

skoub2 said:
Hi everyone!
i was playing a simple game today and the sound stopped suddenly. I have rebooted the phone many times, rebooted in safe-mode, etc, but the sound didn't come back. The ringtone, videos, etc doesn't have any sound now.
Anybody have an idea?
skoub
Click to expand...
Click to collapse
Have any new icons in the notification bar? Like a circle with a dash in it?

acejavelin said:
Have any new icons in the notification bar? Like a circle with a dash in it?
Click to expand...
Click to collapse
no. The silent mode is not activated.

skoub2 said:
no. The silent mode is not activated.
Click to expand...
Click to collapse
Eh... Was worth a shot.
Factory reset and retest, if it still fails RMA it to Motorola I guess.
Sent from my MotoG3 using Tapatalk

acejavelin said:
Eh... Was worth a shot.
Factory reset and retest, if it still fails RMA it to Motorola I guess.
Sent from my MotoG3 using Tapatalk
Click to expand...
Click to collapse
pretty weird. The sound is working again but i didnt do anything. I wanted to clear the cache with CCleaner but it can do it automaticly because of Marshmallow 6 but since i tried it anyway, the sound came back.

Related

Smartwatch 2 not working right :(

Hi, i have a problem with my smartwatch 2. I just got it today and went threw the pairing process and what not but, when i want to go to the homescreen on the watch this happens i press the power button,press the home button, screen go's blank then goes back to the clock screen. Anyone experience this problem? ifso, i would i fix it? I tried re installing the software and unpairng etc and nothing works.
Thanks!
Teknohtc said:
Hi, i have a problem with my smartwatch 2. I just got it today and went threw the pairing process and what not but, when i want to go to the homescreen on the watch this happens i press the power button,press the home button, screen go's blank then goes back to the clock screen. Anyone experience this problem? ifso, i would i fix it? I tried re installing the software and unpairng etc and nothing works.
Thanks!
Click to expand...
Click to collapse
Hey, I'm having exactly the same problem.
Did you manage to solve it?
Thanks!
Where did you buy the watch?
airfalcon said:
Hey, I'm having exactly the same problem.
Did you manage to solve it?
Thanks!
Click to expand...
Click to collapse
Nope still trying to solve it....
Canadian DJ said:
Where did you buy the watch?
Click to expand...
Click to collapse
Got it free from handec with my z1 pre order
Teknohtc said:
Got it free from handec with my z1 pre order
Click to expand...
Click to collapse
Seems like you may have a defective watch, did you try to call Sony?
Canadian DJ said:
Seems like you may have a defective watch, did you try to call Sony?
Click to expand...
Click to collapse
gotta call them see what they say
Crap, I have exactly the same issue, did you get it resolved?
Try to reset the watch. Cut the BT on the phone so it doesn't start pairing, go into the tools on the watch and chose reset.
Put the watch off and now delete pairing on the phone and reboot it to be sure the watch is no longer paired.
Now start the pairing process all over.
Hope this helps
Sent from my GT-N7100 using xda app-developers app
Tonio78370 said:
Try to reset the watch. Cut the BT on the phone so it doesn't start pairing, go into the tools on the watch and chose reset.
Click to expand...
Click to collapse
I can't get into anything on the watch but the time... No Tools. :crying:
rickgillyon said:
I can't get into anything on the watch but the time... No Tools. :crying:
Click to expand...
Click to collapse
Try to reinstall firmware.
http://www.sonymobile.com/gb/tools/update-service/
neur28 said:
Try to reinstall firmware.
http://www.sonymobile.com/gb/tools/update-service/
Click to expand...
Click to collapse
Thanks, already tried that too. Update was successful, reconnected etc. then still the same problem. Got Sony on chat, after trying a load of things they told me to return it...
rickgillyon said:
Thanks, already tried that too. Update was successful, reconnected etc. then still the same problem. Got Sony on chat, after trying a load of things they told me to return it...
Click to expand...
Click to collapse
bad watch.bummer.
neur28 said:
bad watch.bummer.
Click to expand...
Click to collapse
What a letdown. It felt like Christmas when I unboxed it, feels like a funeral now...
Yea this is BS I have to pay for shipping ship it all the way back to the uk and get a new one......
neur28 said:
bad watch.bummer.
Click to expand...
Click to collapse
Mine too. Suddenly decided after a week to continually disconnect from phone. Get a message saying 'unfortunately smartwatch 2 had stopped working'. Tried every reset. Annoyingly it works fine on my wife's galaxy s4. Really hope it's not the z1 that's knackered! Returning on Monday.
Sent from my C6903 using Tapatalk now Free
bmad7136 said:
Mine too. Suddenly decided after a week to continually disconnect from phone. Get a message saying 'unfortunately smartwatch 2 had stopped working'. Tried every reset. Annoyingly it works fine on my wife's galaxy s4. Really hope it's not the z1 that's knackered! Returning on Monday.
Sent from my C6903 using Tapatalk now Free
Click to expand...
Click to collapse
If it works fine with your wife's s4 than its not the problem with the watch.
Its the problem on your phone with smartwatch 2 app.
Try to delete data and reinstall app on phone, delete pairing and reset watch and start again.
Bad watch is the one that doesnt work on any phone...
Teknohtc said:
Yea this is BS I have to pay for shipping ship it all the way back to the uk and get a new one......
Click to expand...
Click to collapse
Yeah, hopefully mine will be picked up today, but I'm told it may be up to 14 days for replacement. And they kept talking about repair when talking on the phone when it was DOA, hopefully they took on board that it just needs replaced...
I have exactly the same issue. I have tried multiple phones, but no dice..... cant reset it from tools as cant get past the clock screen. Going to try to update the fw and see what happens
cheetah2k said:
I have exactly the same issue. I have tried multiple phones, but no dice..... cant reset it from tools as cant get past the clock screen. Going to try to update the fw and see what happens
Click to expand...
Click to collapse
Good luck. I'm still waiting for the replacement...

5.0 Notification Vibrate

So the way i used to use my moto 360 before 5.0 on my watch and phone is i would have my phone completely silent with just the notification light and my watch giving notifications through vibrate. Now that ive updated i cant seem to get that combo back. Does anyone know how to do this?
I'm still using this notification combo, after updating my moto360 to 5.0. I haven't seen any changes. Silly question, but your m360 isn't muted is it?
htcONE [M8] | Tapatalk
thaSLABĀ® said:
I'm still using this notification combo, after updating my moto360 to 5.0. I haven't seen any changes. Silly question, but your m360 isn't muted is it?
htcONE [M8] | Tapatalk
Click to expand...
Click to collapse
nah its not its on priority. are you one 5.0 on your one?
billymaloney3 said:
nah its not its on priority. are you one 5.0 on your one?
Click to expand...
Click to collapse
Actually, I'm still running 4.4.4 on my phone.
htcONE [M8] | Tapatalk
yeah things change in the way of notifications when you update to lollipop on the phone
Yeah I have Lolllpop on both my phone and watch (Nexus 6 and Moto 360) and it looks like you can't mute the phone completely but still have the watch vibrate as normal. Absolutely pathetic on Google's part, they have completed complicated what was a perfectly simple, flexible, and easily usable system while actually *removing* functionality. I almost feel like I'm missing something obvious here because I can't fathom Google screwing this up so bad.
Can someone show me the light here because I really want to be proven wrong?
You can use Wear Mini Launcher quick settings to mute your phone completely.
Gesendet von meinem Nexus 7 mit Tapatalk
Traxex_ said:
You can use Wear Mini Launcher quick settings to mute your phone completely.
Gesendet von meinem Nexus 7 mit Tapatalk
Click to expand...
Click to collapse
Are you sure about that? I've tried using the Wear Mini Launcher to do this but it only cycles the phone through all sounds, vibration, and priority. Only priority will actually mute the phone, but of course that mutes the watch too.
To clarify, we are talking about both a phone and watch that are both running Lollipop.
The Peanut Master said:
Are you sure about that? I've tried using the Wear Mini Launcher to do this but it only cycles the phone through all sounds, vibration, and priority. Only priority will actually mute the phone, but of course that mutes the watch too.
To clarify, we are talking about both a phone and watch that are both running Lollipop.
Click to expand...
Click to collapse
Yes I'm 100% sure and talking about the same as you.
Traxex_ said:
Yes I'm 100% sure and talking about the same as you.
Click to expand...
Click to collapse
How exactly do you have the launcher set up to do this? Like specifically which things in the launcher settings do you have yours set to?
Just click the toggle button until the phone is muted.
Nothing to set.
Try this.
therddler said:
Try this.
Click to expand...
Click to collapse
wow
Not sure what happened but I think the phone is muted now. Went back and checked the above settings and re-did them which may have done it, although I don't think any settings were set incorrectly before.
Thanks though!! This is still way more complicated than it should be and used to be but at least it looks like it's still possible.

Post Lollipop issues

Hello
I updated from Kitkat yesterday to Lollipop and I'm having a few issues.
Any Google based application won't load. It'll sometimes show the little loading circle, but won't actually do anything. Or it'll just show a white screen.
(I have tried clearing the data and cache and uninstalled the updates for the Play Store to no avail).
Some stock applications won't update, (Notebook, Video Editor, Voice mate, Etc) They'll look like they're downloading their respective updates, but no progress will actually happen.
I waited around 10 or so minutes before giving up.
I'm not really sure what the issues are being caused by, and I haven't been to lucky in finding any fixes or even people with the same problems as me.
If someone can help me out, that would be great. Factory reset is my last resort.
I am on stock LG G2. D800.
Thanks in advance!
Wezurii4694 said:
Hello
I updated from Kitkat yesterday to Lollipop and I'm having a few issues.
Any Google based application won't load. It'll sometimes show the little loading circle, but won't actually do anything. Or it'll just show a white screen.
(I have tried clearing the data and cache and uninstalled the updates for the Play Store to no avail).
Some stock applications won't update, (Notebook, Video Editor, Voice mate, Etc) They'll look like they're downloading their respective updates, but no progress will actually happen.
I waited around 10 or so minutes before giving up.
I'm not really sure what the issues are being caused by, and I haven't been to lucky in finding any fixes or even people with the same problems as me.
If someone can help me out, that would be great. Factory reset is my last resort.
I am on stock LG G2. D800.
Thanks in advance!
Click to expand...
Click to collapse
I had similar issues, I just rebooted a few times and that seemed to fix it.
I would say if it doesn't work after rebooting, you may need to FR.
Mine was having trouble updating(was getting errors) so I ended up going back to stock 4.4, updating to 20Y, factory resetting, then updating to 30, and I had that issue with the play store, but rebooting after that fixed it for me.
Silentwidow said:
I had similar issues, I just rebooted a few times and that seemed to fix it.
I would say if it doesn't work after rebooting, you may need to FR.
Mine was having trouble updating(was getting errors) so I ended up going back to stock 4.4, updating to 20Y, factory resetting, then updating to 30, and I had that issue with the play store, but rebooting after that fixed it for me.
Click to expand...
Click to collapse
Thanks for your reply.
I sideloaded the Play Store and Play Services and just rebooted my phone, and the Play store is working somewhat. App updates don't seem to want to update.
I then downgraded from the sideloaded Playstore and Play Services, and the Playstore is still working, but it doesn't want to download the updated version of the Playstore, even though I get the notice of a new version being available. So now I'm not sure if I should wait for something to happen, or what.
Wezurii4694 said:
Thanks for your reply.
I sideloaded the Play Store and Play Services and just rebooted my phone, and the Play store is working somewhat. App updates don't seem to want to update.
I then downgraded from the sideloaded Playstore and Play Services, and the Playstore is still working, but it doesn't want to download the updated version of the Playstore, even though I get the notice of a new version being available. So now I'm not sure if I should wait for something to happen, or what.
Click to expand...
Click to collapse
i would advice u downgrade back to the kitkat 20c using the tot method, upgrade to 20y and upgrade to 30f which is the lollipop version. My phone was kinda laggy right after the lollipop update but everything smoothened out after running for about 1 hr
anybody's dl/ul speeds suffering on wifi and mobile? i didnt factory reset so maybe ill try that if no one has any problems after factory
Sent from my LG-D800 using XDA Free mobile app
How would I do that? I'm kinda new to this sort of thing.
Sent from my LG-D800 using XDA Free mobile app
kenennaoyeka said:
i would advice u downgrade back to the kitkat 20c using the tot method, upgrade to 20y and upgrade to 30f which is the lollipop version. My phone was kinda laggy right after the lollipop update but everything smoothened out after running for about 1 hr
Click to expand...
Click to collapse
How would I do that? I'm kinda new to this sort of thing. Just disregard that first reply.
Sent from my LG-D800 using XDA Free mobile app
Wezurii4694 said:
How would I do that? I'm kinda new to this sort of thing. Just disregard that first reply.
Sent from my LG-D800 using XDA Free mobile app
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2663369
kenennaoyeka said:
http://forum.xda-developers.com/showthread.php?t=2663369
Click to expand...
Click to collapse
And I can do this on stock, right? I'm not looking to root, or anything like that.
LED lights
even with the LED light notifications on, LED lights don't work after updating to
5.0.2 LG G2
Wezurii4694 said:
And I can do this on stock, right? I'm not looking to root, or anything like that.
Click to expand...
Click to collapse
yeah. after lollipop u would lose root
kenennaoyeka said:
yeah. after lollipop u would lose root
Click to expand...
Click to collapse
Alright. Cool. I've done the whole thing up to the download mode part, and it won't install the drivers, though. Not sure what to do.
Wezurii4694 said:
Alright. Cool. I've done the whole thing up to the download mode part, and it won't install the drivers, though. Not sure what to do.
Click to expand...
Click to collapse
did u install the lg united drivers??
kenennaoyeka said:
did u install the lg united drivers??
Click to expand...
Click to collapse
Is that just a matter of plugging the phone in?
Edit: I think I have it now.
WINEMK68 said:
even with the LED light notifications on, LED lights don't work after updating to
5.0.2 LG G2
Click to expand...
Click to collapse
I'm having the exact same issue. I also had an issue with notification sounds but that worked itself out with a few reboots.
I've read on other forums where users were having LED issues with non-native app notifications ...but my LED is not functioning at all since the update. If anyone has a suggestion, it would be greatly appreciated.
Any root methods for Lollipop stock ?
I have the same issue. Wondering if it's rom's problem.
tpak44 said:
I'm having the exact same issue. I also had an issue with notification sounds but that worked itself out with a few reboots.
I've read on other forums where users were having LED issues with non-native app notifications ...but my LED is not functioning at all since the update. If anyone has a suggestion, it would be greatly appreciated.
Click to expand...
Click to collapse
tpak44 said:
I'm having the exact same issue. I also had an issue with notification sounds but that worked itself out with a few reboots.
I've read on other forums where users were having LED issues with non-native app notifications ...but my LED is not functioning at all since the update. If anyone has a suggestion, it would be greatly appreciated.
Click to expand...
Click to collapse
I do know that the behavior of the notification led has changed. On Kitkat the led would blink about 1 per sec. With Lollipop it will blink twice then a 10 sec pause then 2 quick blinks, then 10 sec pause, etc. Also the notification led will only work with screen off or on lock screen. I hope this helps.
Edit: I did notice the pattern changes with
the app.
Sent from my LG-D800
No brightness/volume control option in notification bar like it was in Kitkat?
Sent from my LG-D800 using XDA Free mobile app
Are you on Lollipop? I even did a factory reset, but the problem still there. I do have root on my phone though. Don't know if that causes the problem.
Swetnes said:
I do know that the behavior of the notification led has changed. On Kitkat the led would blink about 1 per sec. With Lollipop it will blink twice then a 10 sec pause then 2 quick blinks, then 10 sec pause, etc. Also the notification led will only work with screen off or on lock screen. I hope this helps.
Edit: I did notice the pattern changes with
the app.
Sent from my LG-D800
Click to expand...
Click to collapse

Chromecast issues

Has anyone else experienced issues using a chromecast with their honor 8?
It used to consistently work flawlessly with my Galaxy S5, but since I've switched casting has been very buggy.
Finding the chromecast is usualy the first issue, half the time when I go to cast no devices show up.
Mostly frustrating is after something is casting I lose volume control when I am outside that specific all. Before I could toggle the volume on my TV from any screen and it showed the slider along with the phone media and ringer volume. It also seems to disconnect from the chromecast quite a bit as well. Sometimes ending the cast, but usually I'll have to close the app and reconnect in order to be able to control it again.
I've tried factory resetting my chromecast and never used guest mode, not sure what's causing the problems.
Anyone know of any possible solutions?
I have been having the same issues.
Phone just can't see the chrome cast.
Would be good if anyone has any solutions ??
Same issue here...
Reseting everything didn't change anything...
tiboutibou said:
Same issue here...
Reseting everything didn't change anything...
Click to expand...
Click to collapse
I have posted a question on the UK Honor Google+ board
See what they say.
I can't even get BBC iPlayer to cast so there is definitely some thing wrong.
Now TV just released an update that was ment to deal with the casting bug but still no casting !!
Hey guy's,
I will have my Chromecast back soon so ill do my best to figure out what the problem is.
Thom Knepper said:
Hey guy's,
I will have my Chromecast back soon so ill do my best to figure out what the problem is.
Click to expand...
Click to collapse
Hey @Thom Knepper it's really good to see you on here.
As your an Honor Rep your exactly the guy that we need to have about on XDA
Welcome
John
Guys.
I have just reset my phone to factory settings and I'm able to cast again !!
Not sure what happened to stop the castings but a factory reset sorted it
johnhux7 said:
Guys.
I have just reset my phone to factory settings and I'm able to cast again !!
Not sure what happened to stop the castings but a factory reset sorted it
Click to expand...
Click to collapse
So it must be another software that's blocking everything...
I hope that you guys find the problem because i can't...
tiboutibou said:
So it must be another software that's blocking everything...
I hope that you guys find the problem because i can't...
Click to expand...
Click to collapse
Yes mate it must be.
My phone is like a new phone today after resetting it.
All the bits that were not working are working again.
I'll try this week-end.
It's so long to reinstall and login in every app...
tiboutibou said:
I'll try this week-end.
It's so long to reinstall and login in every app...
Click to expand...
Click to collapse
I made a back up before resetting, put it into my SD card.
From resetting to having everything back on took me about 30 mins it was easy and well worth the effort
John
johnhux7 said:
I made a back up before resetting, put it into my SD card.
From resetting to having everything back on took me about 30 mins it was easy and well worth the effort
John
Click to expand...
Click to collapse
you were totally right
everything is back to normal after a factory reset
and it didn't took too much time.
backed up apps with the honor software and it wasn't that long. just the apps not the settings to be sure to not recreate the problem if it was caused by another app.
thanks a lot.
i'll inform some guys in the french forum that had the same probelm
good "casting" to you all
tiboutibou said:
you were totally right
everything is back to normal after a factory reset
and it didn't took too much time.
backed up apps with the honor software and it wasn't that long. just the apps not the settings to be sure to not recreate the problem if it was caused by another app.
thanks a lot.
i'll inform some guys in the french forum that had the same probelm
good "casting" to you all
Click to expand...
Click to collapse
No worries mate.
It's no bother to reset hey
Phone back to new again
Enjoy your casting
John
Sent from my Honor 8 using XDA Labs
tiboutibou said:
you were totally right
everything is back to normal after a factory reset
and it didn't took too much time.
backed up apps with the honor software and it wasn't that long. just the apps not the settings to be sure to not recreate the problem if it was caused by another app.
thanks a lot.
i'll inform some guys in the french forum that had the same probelm
good "casting" to you all
Click to expand...
Click to collapse
Does your volume control work as it should now?
I'm still having issues controlling volume from outside the app that is casting after a factory reset.

loud speaker not working

First of all sorry for my bad english, hope you understand, i was playing music in my room using Honor8 device, while it was heavy rain with thunder lighting outside, and suddenly i hve noticed my H8 totally stopped playing music but the song still running on, top speaker works good but main loud speaker doesn't work i dont know what happen to this device any help would be appreciate, L09b380. This device Never been rooted. Thank you!!
infernalhotdog7777 said:
First of all sorry for my bad english, hope you understand, i was playing music in my room using Honor8 device, while it was heavy rain with thunder lighting outside, and suddenly i hve noticed my H8 totally stopped playing music but the song still running on, top speaker works good but main loud speaker doesn't work i dont know what happen to this device any help would be appreciate, L09b380. This device Never been rooted. Thank you!!
Click to expand...
Click to collapse
Have you tried rebooting?
Sent from my Honor 8 using XDA Labs
Haven't tried yet
adriansticoid said:
Have you tried rebooting?
Click to expand...
Click to collapse
Thank you everything back as normal after rebooting, save my life.?
infernalhotdog7777 said:
Thank you everything back as normal after rebooting, save my life.?
Click to expand...
Click to collapse
Remember. Rebooting is the first aid in any problem.
Sent from my Honor 8 using XDA Labs
Abd sometimes factory reset will be a life saviour

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