After Android 6 upgrade, Google Apps are acting odd - Moto G 2015 Q&A, Help & Troubleshooting

This seems to have started after the upgrade to 6... I don't get consistent notification from Gmail, I get no notification from Google rewards, and Google messenger does not send mms. Reinstalled messenger to no avail. Installed textra and it works flawlessly.
All of settings for notifications are on. It's very weird. Anyone else see anything like this? If so anyone figure out a fix, by chance? Thanks.
Sent from my MotoG3 using Tapatalk

I had an issue with my Chromebook not recognizing my phone when attached via USB. The issued was resolved when the Chromebook OS was auto-updated to version 48.

Maybe it's because of Doze. Change the "optimized" setting for applications you'd like to have notifications in real time (especially when screen is off).
The MMS problem is something else though.

Related

[Q] Delayed push notifications - anyone else having this issue?

I previously had a Samsung Galaxy S3 that ran Android 4.1.2. Push notifications would come through pretty much instantly.
Now that I have my Nexus 5, I'm noticing that push notificiations are delayed. For example, I might receive an email on my PC saying that someone has posted on my Facebook timeline, but a notification doesn't pop up on my phone for 10-15 minutes later. Sometimes I get no notifications for a while because they're delayed, then the notification sound on my phone will go off 3 or 4 times in a row as a bunch of notifications from different apps have all arrived at once.
Also, sometimes I got no notification at all. For instance, I sold an item on eBay and usually I would get a notification that it has sold. On this particular occasion, no notification appeared. The same has happened with Facebook. Sometimes I will go to Facebook and find that a friend has written on my timeline, yet I didn't receive a notification about it on the phone.
I Googled this issue and found it was a problem that plagued the Nexus 4, so I'm wondering if it also affects the Nexus 5 too. Does anyone else have this issue with the Nexus 5? Is there any fix for it?
I get this too, but not very often. Most of the time I find my phone gets notifications before my PC or other phone does. But there are occasions, particularly when I'm not on WiFi, when I either get delayed notifications, or I won't get them at all, until I reconnect to WiFi.
It's been happening to me, including when I was running totally stock w/ locked bootloader. I'm on Sprint. Not sure if it's a data issue or phone issue.
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
funksoulbrother said:
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
Click to expand...
Click to collapse
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
fireboypr said:
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
Click to expand...
Click to collapse
Google ended up offering me a replacement phone, but that didn't go too well. The new phone they sent wouldn't connect to my Wi-Fi network, so I contacted them to return it but they told me I had to return my original phone, get another replacement, and only then could I return the second one. Obviously, each time they sent out a phone they were putting holds on my credit card for £xxx so in the end I phoned up and complained. To cut a long story short, I still have the original phone and I haven't decided what to do yet.
jbdan said:
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
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Click to collapse
Interesting, I have just turned this off on mine too to see.
I only get delays when I am connected to my home wifi (2.4 or 5GHz). Maybe it is because I only have a 4mb ADSL connection ...
I will check tonight if that fixes it and/or also try the PNF app.
any update or fix on this yet? this is driving me mad, every time I get a notification on twitter or my email my idol picks it up first and my phone gets it 8-9 minutes later even if I'm using it at that moment, anybody else get the delay even while using the device?
All of a sudden I have started facing this problem since the past few days
Yeah..same here
rahulparekh said:
All of a sudden I have started facing this problem since the past few days
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Click to collapse
I am using Moto g and I think its an issue with KitKat rather than with the hardware or the network. My push notifications are being delayed and that wasnt the case with JB 4.2 on my earlier phones.
Very frustrating
I've not been getting google hangouts messages until 20-30 mins later. sometimes i never get a notification, but if i check hangouts i see a new message. Another times i only get the message on the computer, but never on the phone. if i go and clear the app data new messages show up
My push notifications were coming through very quickly up until 2 weeks ago. I have not changed devices, carriers, or installed any new apps. One day they were coming through fine, now they are delayed by up to 30 minutes. My phone has not installed any OS updates either.
I have factory reset my phone, once restoring from cloud, the other not restoring at all and setting up the phone from scratch. This is really irritating. It does it on mobile networks or wifi.
Moto G is frustrating
It's frustrating.
I searched google without obtaining a solution. Moto G and sometimes I get delayed notifications and not others.
Facebook does not even make the notifications. In Whatsapp I have to open it every 2 minutes to see if someone has written. What not to do. I'm bored with this phone.
No solution or google and motorola solve it. Cursed kitkat!
Anything new? This problem is old and comes from the Nexus 4. I really am very sad about it, not PNF solving this.
I've been pulling my hair out trying to figure this out. It definitely started after i upgraded my s2 to kitkat rom back in december. At first i thought it had to do with the PM sleep modes but none of them make a bit of difference. Ive goggled it to death and this thread is the only one ive found.
Currently im going to try the suggestion on the first page to turn off wifi optimization as my phone only does this on wifi. when i use mobile data everything works as expected
EDIT: WIFI optimization makes no difference
Push Notifications
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
tempest64 said:
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
Click to expand...
Click to collapse
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
razen_kain said:
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
Click to expand...
Click to collapse
I only experienced the problem over sprint's network.

[Q] Moto G Problems with Messaging after 4.4.3 Update

My dad's phone got the 4.4.3 update yesterday. All of a sudden, his messaging (Hangouts) stopped working correctly. Sometimes, when he tried to send a text, Hangouts would just crash. He could still receive messages without a problem, but he was unable to send them. I thought it might just have something to with the bad weather/power outages because my Nexus 5 was having some problems sending messages (but my Hangouts wasn't crashing). But more recently, I have not had any problems, but now Hangouts crashes every time without fail on his Moto G. I tried using different SMS apps, but they all crashed when I tried to send messages, too (but receiving is fine). I've also restarted the phone, toggled airplane mode, removed and replaced the SIM, reverted Hangouts to its original, and quick booted and erased the phone's cache all to no avail. Could this problem have been caused by the update? Is the phone crapping out? Is it a carrier problem? Something else? Advice?
kinkose said:
My dad's phone got the 4.4.3 update yesterday. All of a sudden, his messaging (Hangouts) stopped working correctly. Sometimes, when he tried to send a text, Hangouts would just crash. He could still receive messages without a problem, but he was unable to send them. I thought it might just have something to with the bad weather/power outages because my Nexus 5 was having some problems sending messages (but my Hangouts wasn't crashing). But more recently, I have not had any problems, but now Hangouts crashes every time without fail on his Moto G. I tried using different SMS apps, but they all crashed when I tried to send messages, too (but receiving is fine). I've also restarted the phone, toggled airplane mode, removed and replaced the SIM, reverted Hangouts to its original, and quick booted and erased the phone's cache all to no avail. Could this problem have been caused by the update? Is the phone crapping out? Is it a carrier problem? Something else? Advice?
Click to expand...
Click to collapse
Same here with wife's phone. She makes me search for a fix. Who is your carrier? Hers is Straight talk. She just can't send text. Picture sending/receiving and incoming texts work ok.
At least we're not the only ones! Ours is T-Mobile. I haven't tried sending data messages. I'll have to try...
Update: MMS works fine. Just sent a picture to myself.
slemon said:
Same here with wife's phone. She makes me search for a fix. Who is your carrier? Hers is Straight talk. She just can't send text. Picture sending/receiving and incoming texts work ok.
Click to expand...
Click to collapse
kinkose said:
My dad's phone got the 4.4.3 update yesterday. All of a sudden, his messaging (Hangouts) stopped working correctly. Sometimes, when he tried to send a text, Hangouts would just crash. He could still receive messages without a problem, but he was unable to send them. I thought it might just have something to with the bad weather/power outages because my Nexus 5 was having some problems sending messages (but my Hangouts wasn't crashing). But more recently, I have not had any problems, but now Hangouts crashes every time without fail on his Moto G. I tried using different SMS apps, but they all crashed when I tried to send messages, too (but receiving is fine). I've also restarted the phone, toggled airplane mode, removed and replaced the SIM, reverted Hangouts to its original, and quick booted and erased the phone's cache all to no avail. Could this problem have been caused by the update? Is the phone crapping out? Is it a carrier problem? Something else? Advice?
Click to expand...
Click to collapse
slemon said:
Same here with wife's phone. She makes me search for a fix. Who is your carrier? Hers is Straight talk. She just can't send text. Picture sending/receiving and incoming texts work ok.
Click to expand...
Click to collapse
kinkose said:
At least we're not the only ones! Ours is T-Mobile. I haven't tried sending data messages. I'll have to try...
Update: MMS works fine. Just sent a picture to myself.
Click to expand...
Click to collapse
for all, have you try to update your hangouts after updating to 4.3.3 ?
Hangouts updated and crashing as well. I tried several different messaging apps with the same result
Have you tried disabling the messaging app and also clearing the data and cache for handouts?
Try this one: Settings > Apps > All > Reset preferences.
bozzykid said:
Have you tried disabling the messaging app and also clearing the data and cache for handouts?
Click to expand...
Click to collapse
Did that as well as deleting and reentering APN settings.
---------- Post added at 03:56 AM ---------- Previous post was at 03:51 AM ----------
rogeriorp said:
Try this one: Settings > Apps > All > Reset preferences.
Click to expand...
Click to collapse
Hey, we are back in the game! Thank you for your tip, it worked (at least in my case). Thanks again!
Well since it seems to have had some success, I'll try this in morning and let you know how it goes!
rogeriorp said:
Try this one: Settings > Apps > All > Reset preferences.
Click to expand...
Click to collapse
It worked!! Thank you so much!
kinkose said:
Well since it seems to have had some success, I'll try this in morning and let you know how it goes!
Click to expand...
Click to collapse
Are you guys sure the Messaging app was fully disabled after the update? Also, the only app default for Hangouts is to be set as the default messenger. Perhaps going into settings and setting it as the default messenger would do the same as reset app preferences without resetting all your other defaults.
It didn't make any difference for me. I couldn't send text messages no matter what app was default.
Sent from my Nexus 5 using XDA Free mobile app
After messing with this some more, it seems the issue is if you disable the Messaging app, this behavior exists. If you keep it enabled, then Hangouts will work just fine. This is a pretty bad bug imho.
Can't enable messanging app
bozzykid said:
After messing with this some more, it seems the issue is if you disable the Messaging app, this behavior exists. If you keep it enabled, then Hangouts will work just fine. This is a pretty bad bug imho.
Click to expand...
Click to collapse
what if I've disabled the messanging app before the update and now I can't enable it anymore? is there a solution for that?
onemoverx said:
what if I've disabled the messanging app before the update and now I can't enable it anymore? is there a solution for that?
Click to expand...
Click to collapse
Why would you not be able to enable it in the settings?
onemoverx said:
what if I've disabled the messanging app before the update and now I can't enable it anymore? is there a solution for that?
Click to expand...
Click to collapse
Im on 4.4.4 and can even seem to disable the messaging app on my moto g.
So this issue exist on the Moto X 4.4.4. Had Messenger disabled while on 4.4.2 and used Hangouts (past and current version) with no problems. After update to 4.4.4 problem started, but solved with the known solution of re-enabling/re-installing the Messenger app. The problem also exists if Messenger is uninstalled.
My question is does anyone know what is causing this issue? Is it a change in the Messenger app, Hangouts (unlikely), or the core OS (seems most likely to me).
Just curious more than anything, but I would like to remove the Messenger app if possible.
Sent from my XT1060 using Tapatalk

Gmail delay notifications.

I have switched from Nexus 5 to Pixel. Since i have switched to pixel i've been getting delayed notifications on gmail. email aren't pushed anymore as i use to get on my nexus 5. So far i have removed my gmail account and re-added it but still same. i have excluded gmail app from battery optimization but still same. i cannot keep on looking on emails. is there anyway to fix this issue ? please help.
I've not seen this issue. I get a lot of email with multiple gmail accounts using the gmail standard app. Stock unrooted. I don't use battery optimization though ever.
If you are using a non-stock setup, you might check with the rom builder to see if this is an issue with that setup.
Very common, I see it from time to time. There are several bug reports on Google about it. No known fix.
wahur1 said:
I have switched from Nexus 5 to Pixel. Since i have switched to pixel i've been getting delayed notifications on gmail. email aren't pushed anymore as i use to get on my nexus 5. So far i have removed my gmail account and re-added it but still same. i have excluded gmail app from battery optimization but still same. i cannot keep on looking on emails. is there anyway to fix this issue ? please help.
Click to expand...
Click to collapse
Start on the notifications tab under settings. Go to Gmail and start drilling down thru the menus. You might find something unchecked or not synched. Are you stock?
Sent from my Pixel using XDA-Developers Legacy app
bobby janow said:
Start on the notifications tab under settings. Go to Gmail and start drilling down thru the menus. You might find something unchecked or not synched. Are you stock?
i've already seen everything can't find anything.
Sent from my Pixel using XDA-Developers Legacy app
Click to expand...
Click to collapse
TonikJDK said:
Very common, I see it from time to time. There are several bug reports on Google about it. No known fix.
Click to expand...
Click to collapse
u facing same issue ?
krelvinaz said:
I've not seen this issue. I get a lot of email with multiple gmail accounts using the gmail standard app. Stock unrooted. I don't use battery optimization though ever.
If you are using a non-stock setup, you might check with the rom builder to see if this is an issue with that setup.
Click to expand...
Click to collapse
im completely stock too. no root nothing. using the phone out of the box.
wahur1 said:
u facing same issue ?
Click to expand...
Click to collapse
Yep, but it is random and not too bad.
TonikJDK said:
Yep, but it is random and not too bad.
Click to expand...
Click to collapse
for me its not random... if im using the phone i do get notifications instantly. if i keep the phone down i dont see any email notification
wahur1 said:
for me its not random... if im using the phone i do get notifications instantly. if i keep the phone down i dont see any email notification
Click to expand...
Click to collapse
You gotta be missing something. Maybe wifi goes off when the phone is down or something? Have you tried it on LTE only and do you get notifications on other network related apps like news alerts? Messages don't count unless you're using Signal or WhatsApp which I believe rely on network connectivity more so than simple SMS. This is not a usual circumstance because if it was then everyone would have been reporting it long ago. You just gotta keep looking until you find the culprit.
bobby janow said:
You gotta be missing something. Maybe wifi goes off when the phone is down or something? Have you tried it on LTE only and do you get notifications on other network related apps like news alerts? Messages don't count unless you're using Signal or WhatsApp which I believe rely on network connectivity more so than simple SMS. This is not a usual circumstance because if it was then everyone would have been reporting it long ago. You just gotta keep looking until you find the culprit.
Click to expand...
Click to collapse
im getting all other notifications timely. whatsapp, messengers, facebook e.t.c. only issue is with gmail. i have tried all the settings but the problem persist for no reason.
Just figured out what's really happening. Only getting notifications from primary inbox and not from other inboxes such as updates, forums, promotions e.t.c.
Even though in settings I have "tick" notify for every message but still no sound or notification.
I have cleared so for data/cache uninstalled Gmail app but same thing every time.
Finally found the solution to it. After digging into menu and settings and found that by default sub-folder (such as updates, forums, promotions) emails notifications are disabled. i had to manually enable it under "Manage Labels" tab to turn on the notification sound. Now its working as it use to be.

Notification or sync issue after Android 10 Update

I installed the update last week and it runs fine, so far the phone seems smooth. But I have a really annoying issue with Signal Messenger and sometimes K9 Mail only showing new messages/mail when I open the app.
I have disabled battery optimization, enabled background access and checked all the notification settings, which seem fine to me. After trying around with the OTA update I even reset the whole phone and reinstalled everything from scratch, but the issue remains. Signal is my main messenger and I don't want to have to check manually every few minutes in order not to miss any messages. Any suggestions, anyone else with this problem?
Edit: I just found out that WhatsApp has the same problem, I just don't use it as much as Signal...

Cannot send/receive texts after upgrading to Android 11

Like the title says. Not sure if it's related but I noticed it after the upgrade. Texts show as if they are going through bit they aren't. I was receiving texts but that dried up too. Anyone with similar issues?
I guess I figured it out. That google carrier services app that usually solves nothing did the trick. Once I installed it everything started working fine.

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